I've learned long ago, if all else fails, go to Dillard's. Now I go there first. The best costumer service of all the department stores in the mall. Abundance of variety and sizes. Even the same design in multiple departments. Great for someone changing sizes, not knowing what size fits, and out shopping in the stores again. Not fragrance allergy friendly. Just a warning.

Published 5 months ago

Looking for a homecoming dress. They had a large selection of different styles and colors, I was surprised at the prices. Very affordable. The sales people were very helpful and polite. The store is very clean and visually appealing

Published 6 months ago

There’s no place in Dothan that has this quality of clothing. I like to go there and leave. They have a police car there all the time now. It was very busy today which is a Saturday. High fashion. Buying these clothes, shoes, and bags are an investment in your wardrobe. I buy all my teens formal wear there and almost all of my clothes. Great place to get clothes for a wedding, funeral, date night, party, work, play, etc. I hope they never leave Dothan.

Published 7 months ago

I recommend shopping at Dillard’s for your formal wear, or casual for that matter. See Marie, she was very helpful and fun to talk to. It’s the way customer service should be.

Published 5 months ago

Really used to love Dillards, but $125 for a Ralph Lauren button down and the store looks more like an Urban outlet instead of what it used to be. Time is probably limited at Wiregrass Commons mall. That being said, at least I didn't get shot at while at the mall.

Published 6 months ago

Love this store! Extra discounts and friendly associates make shopping here a great experience

Published 6 years ago

Excellent customer service! Products are organized and nicely displayed.

Published 4 months ago

My go-to place for BORN brand shoes. Bought two pairs after helpful sales staff showed a comparable brand.

Published 6 months ago

Published 3 months ago

The store is nice and clean. The staff is very nice and helpful.

Published 3 months ago

Published 4 months ago

Published 4 months ago

Great shopping. Great quality and selection.

Published 4 months ago

Published 4 months ago

Published 4 months ago

Excellent customer service! Products are organized and nicely displayed.

Published 4 months ago

Ladies in the purse section are top notch. I will buy from them over and over.

Published 4 months ago

Published 5 months ago

Published 5 months ago

I recommend shopping at Dillard’s for your formal wear, or casual for that matter. See Marie, she was very helpful and fun to talk to. It’s the way customer service should be.

Published 5 months ago

The personnel here in EVERY DEPARTMENT deserve 5 stars! They are kind & courteous.

I have shopped at Dillard's stores all over the U.S. I love the great products & services!!!
Michael Kors is my favorite!

There have recently been some great improvements at this location, especially concerning the drywall & carpets.

My family & I are looking forward to seeing the continuing upgrades.

Published 5 months ago

Published 5 months ago

I've learned long ago, if all else fails, go to Dillard's. Now I go there first. The best costumer service of all the department stores in the mall. Abundance of variety and sizes. Even the same design in multiple departments. Great for someone changing sizes, not knowing what size fits, and out shopping in the stores again. Not fragrance allergy friendly. Just a warning.

Published 5 months ago

Published 5 months ago

Staff was great they helped my daughter find a dress that she needed for school!! Thank you guys!

Published 5 months ago

Always love shopping in Dillard's! Very clean store with designer clothes & shoes !! especially love there fragrance department!!

Published 5 months ago

Very friendly employees today and it makes shopping better when they're like that. Shoes, housewares, and cosmetics were super sweet!

Published 6 months ago

Really used to love Dillards, but $125 for a Ralph Lauren button down and the store looks more like an Urban outlet instead of what it used to be. Time is probably limited at Wiregrass Commons mall. That being said, at least I didn't get shot at while at the mall.

Published 6 months ago

Everyone talks about these malls closing, but none of the stores open until 11:00am on a Saturday!

Published 6 months ago

Published 6 months ago

Looking for a homecoming dress. They had a large selection of different styles and colors, I was surprised at the prices. Very affordable. The sales people were very helpful and polite. The store is very clean and visually appealing

Published 6 months ago

Published 6 months ago

Awesome store, good selection of stuff, especially around Christmas. Sometimes hard to find an open register, or to find someone to help in some departments.

Published 6 months ago

Published 6 months ago

Love this store! Extra discounts and friendly associates make shopping here a great experience

Published 6 months ago

My go-to place for BORN brand shoes. Bought two pairs after helpful sales staff showed a comparable brand.

Published 6 months ago

Friendly staff and clean store

Published 6 months ago

Great dresses for homecoming!!

Published 6 months ago

Employees are so helpful.

Published 7 months ago

Published 7 months ago

There’s no place in Dothan that has this quality of clothing. I like to go there and leave. They have a police car there all the time now. It was very busy today which is a Saturday. High fashion. Buying these clothes, shoes, and bags are an investment in your wardrobe. I buy all my teens formal wear there and almost all of my clothes. Great place to get clothes for a wedding, funeral, date night, party, work, play, etc. I hope they never leave Dothan.

Published 7 months ago

Published 7 months ago

Published 7 months ago

It was good

Published 8 months ago

Great staff

Published 8 months ago

Published 8 months ago

Published 8 months ago

A smaller retail store for Dillard's but carries all the top clothing brands.

Published 9 months ago

A smaller retail store for Dillard's but carries all the top clothing brands.

Published 9 months ago

Published 9 months ago

Published 9 months ago

Helpful when taking care of ourselves! No staff🤷🏼‍♀️

GENERATED REPLY TO EVERY PERSON WHO LEAVES A RESPONSE!! UGHHHH🤢

Published 9 months ago

The lady who helped yesterday was absolutely awesome she was sweet and funny and made the whole experience fun and painless definitely recommend

Published 9 months ago

Great place to but clothing.

Published 10 months ago

Great customer service and a lot of items to choose from

Published 10 months ago

Deserted and high

Published 10 months ago

Very helpful. I went in to have a wallet verified as authentic. The staff was friendly and helpful. The store itself was kind of dark indide but was very well displayed.

Published 10 months ago

Dothan ala

Published 10 months ago

I love it. When I go this lady named Kaneisha is the best... she's so helpful and caring... everytime I go that's who I'm looking for!!!

Published a year ago

Everyone was very helpful on my mind when I need and I was able to get out quickly

Published a year ago

Very friendly employees.

Published a year ago

Bought some perfume and the fragrance ladies are sooo helpful

Published a year ago

Published a year ago

Published a year ago

Published a year ago

I couldn't be more satisfied with the women who helped me yesterday. Mrs Beverly and Suzette, both went above and beyond to help me look for a prom dress yesterday. Top line customer service. 💯

Published a year ago

Published a year ago

Published a year ago

Great customer service in all departments that I visited.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Dillard is one if my favor places to shop.

Published a year ago

Buena atención, mercancía bella, bien organizada love it!

Published a year ago

Published a year ago

Prom dress shopping went smoothly. They had a great selection of dresses to choose from and very helpful associates for shoes and accessories.

Published a year ago

Very helpful!! Someone at the cashier!!

Published a year ago

Usually out of my price range but the after season sales that happen in February and the very first of March are really terriffic.

Published a year ago

When I got Dillard's it was a couple of people in the Big and Tall Section. I'm a Black man, there was one other Black man in the area for a few minutes and one White guy and maybe his girlfriend or wife was all shopping in thus area. So, I noticed the female Salesperson kept asking if I needed help who just happened to be White. So, this kind of went on for a while. I don't mind a little attention when I'm shopping but when I let you know that I'll need some help. Shortly after that, the Security guard shows up and posts up right where he watched everything I was doing. While pretending to be on his phone when he might have been recording me for all I know, but instead of leaving. I finished my shopping but when I went to the Colgne section, where there were three Black employees... I was treated with respect, not followed around until I needed assistance. Thanks to Jasmine, which was an Angel the entire time I was there. Thank you so much, Jasmine, in the Beauty Section for making me feel like a customer, not a criminal. Keep up the great work, Jasmine. Dillard's, this is 2024. Stop it with Racial profiling! WOW!!! And the only reason reason you get 4 Stars is because of Jasmine.

Published a year ago

Published a year ago

Great 👍 place to shop hands down

Published a year ago

Good sale on. 65% off.

Published a year ago

Published a year ago

I just started shopping here 6 months ago. I really enjoy it! We bought my young granddaughters some dressy dresses a couple of weeks ago. The clothes are very fashionable!!

Published a year ago

Great service

Published a year ago

Published a year ago

Dillard's is amazing their dresses are beautiful and there's a wonderful woman named Debbie there who loves to help everybody she's one of the nicest people that work there

Published a year ago

Dillard's NEVER disappoints.😎🕶️

Published a year ago

Published a year ago

Had an unforgettable evening with my granddaughter here shopping...just us two girls! The selection was exceptional, the service was first rate and prices were perfect!

Published a year ago

Published a year ago

Published a year ago

Huslana waited on us. We were trying to get the groom fitted. When she came over to help she took charge and made it happen! She knew exactly what to pick out and sized up the groom well. She just made the process so much easier! She was FABULOUS!

Published a year ago

Staff is so helpful!

Published a year ago

Dillard's at Wiregrass Commons Mall in Dothan is our favorite place for many of our personal and gifting needs. Especially for gifts of fine fragrances, skin care products, makeup, and watches. Kaneisha and the other associates in the fragrance department have always gone above and beyond. She takes time to help us find the perfect fragrance or skin care products for each person we are looking for. She even goes out of her way to remember the preferred fragrances of our daughters and when their birthdays are. The lovely ladies at the watch counter are absolutely equally as helpful, especially Mrs. Juanita. Our son receives the most helpful service in the purse department when shopping for his sisters and I as well. Overall I would highly recommend this location for your personal and gifting needs. There are always very sweet and helpful associates around if you need help finding the perfect item.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

They have very good bras. I'm full figured and this is where I get mines from. Their long lasting.

Published a year ago

I never really liked this place much. It is too expensive for common brand name items, Dillard's has rude employees, excessive stares by rude employees, over-priced merchandise, a bad variety of shoes, exits that are not visibly seen for each enter/exit doorway, expensive items displayed to market over priced merchandise, and not to mention a rude neighbor who shared the same last name.

Published a year ago

Published a year ago

Published a year ago

Never shopping there again couldn't get any help !!!

Published a year ago

My wife enjoys shopping at Dillard's.

Published a year ago

Eric in the bridal department is wonderful! He's very helpful and patient. Super nice guy.

Published 2 years ago

It took longer to find someone to check me out than it did to find a dress!

Published 2 years ago

Published 2 years ago

Came in for a new suit and was very pleased with the service I received!

Published 2 years ago

Enjoyed the shopping. Wish we had got there earlier, we didn't realize they closed early.

Published 2 years ago

Great selection of men's clothes and kitchen appliances.

Published 2 years ago

Nice products and good supply. Prices are high so get out your checkbook but I found some reasonable deals today and was satisfied with my purchases.

Published 2 years ago

Published 2 years ago

Published 2 years ago

I bought some new pants, as well as a shirt. They look nice on me.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Not enough sales associates on the floor and could not try things on. Dame thing at JC Penny's

Published 2 years ago

If you want to find shoes, they have so many

Published 2 years ago

Published 2 years ago

Great service!

Published 2 years ago

Published 2 years ago

They have the best shoe dept. of anyone around.

Published 2 years ago

Always my favorite place to shop

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Ok

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

So so selection. Run down. Very few employees working.

Published 2 years ago

Published 2 years ago

It's one of the only places worth still visiting in the mall

Published 2 years ago

Published 2 years ago

Very nice clothes here, plenty of variety also

Published 2 years ago

I like Dillard's merchandise. Good brands. Go for my 65% off, yes!!!

Published 2 years ago

Suzette was instrumental in helping to find the perfect petite dresses for my stepdaughter Erin. The sweet lady in the women's shoe dept. Also helped me find the size in children's shoes. Thank yall so much!! Love Dillards!!

Published 2 years ago

Published 2 years ago

Shopping for a cocktail dress and shoes with my wife, awesome customer service helped find both the perfect dress and shoes for upcoming event.

Published 2 years ago

Wide verity of things to choose from just expensive

Published 2 years ago

Published 2 years ago

Published 2 years ago

Person in children shoes was awesome

Published 2 years ago

Mr Jerry was very helpful for me as I was picking out dress shoes. Courteous and professional.

Published 2 years ago

Best prices for semi formals.

Published 2 years ago

Nice prices

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great customer service

Published 2 years ago

Published 2 years ago

Very clean and smells terrific. Had to buy the wife some smell good. They were extremely helpful!

Published 2 years ago

Fair

Published 2 years ago

Great customer service in the women's department. Purchased a Calvin Klein business suit for my girlfriend birthday gift on the 6th of December.

Published 2 years ago

Haven’t been here in years. Still a nice store

Published 2 years ago

Published 2 years ago

I like the selection. And the Ralph Lauren towels are plush. Plus they always have sales.

Published 2 years ago

Very awful customer service the young lady only been here 3days and every question she don't know. Why?

Published 2 years ago

Found just what I needed.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Friendly staff in all. Good merchandise. Upper management obviously does not care about this location as the store is way beyond remodel. Carpet has stains from yesteryear...

Published 3 years ago

Great people, very bright and ready to help, one young lady went the mail and took my Mom and I to the exact place we needed to be and made sure we were happy, I would recommend this store.

Published 3 years ago

Published 3 years ago

Always helpful and friendly will be back thanks to 2 ladies that helped me 1 was I'm the cologne area and 1 was in the purse section thanks ladies they know who they are ❤❤❤❤❤

Published 3 years ago

Love the quality of their products, the ease to look at stuff and try it on for proper fit.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Prices are high but very friendly assistance from the staff

Published 3 years ago

Published 3 years ago

I love Dillard's I got my prom dress from them a few years ago! Definitely was worth my money!

Published 3 years ago

Published 3 years ago

Employees are very nice and friendly.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Great sales this past weekend!

Published 3 years ago

Amazing dress selection and wide variety of colors also styles also

Published 3 years ago

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Published 3 years ago

Went there for work.

Published 3 years ago

Published 3 years ago

Ok. It's just ok.

Published 3 years ago

Great customer service experience

Published 3 years ago

Published 3 years ago

Got help we needed and the purchased what she was looking for.

Published 3 years ago

Enjoy the quality of the clothes at the price.

Published 3 years ago

10/10 would go again. Mr. Jody hooked it up the people at dillards know what they are doing and take the time to help you. Cheap and looks good!

Published 3 years ago

In my mind I thought this place would be outdated, but I was pleasantly surprised at some of the women's clothing and dresses. They have always been on the pricey side for me, AND they have a poor selection of baby boy clothes- lots for girls.

Published 3 years ago

Fast shipping

Published 3 years ago

It's ok they just to high

Published 3 years ago

Don't shop here but great selection

Published 3 years ago

Published 3 years ago

The lady who helped me was absolutely wonderful, She helped me find a beautiful dress, shoes, clutch and jewelry for my son's wedding. She deserves a big raise.

Published 3 years ago

Love Dillards!!

Published 3 years ago

El mejor lugar para comprar zapatos

Published 3 years ago

Published 3 years ago

Great selection and prices on formal attire.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Didn't visit this time.

Published 3 years ago

I personally don't shop at Dillard's but we did go in there once looking for University of Alabama shirts and they didn't carry them. But the store was emaculate and the staff was very helpful and courteous.

Published 3 years ago

Published 3 years ago

Published 3 years ago