The Salvation Army Thrift Store & Donation Center

9444 Firestone Blvd, Downey, CA 90241, United States

The Salvation Army Thrift Store & Donation Center
About the Company

Not for Profit. For Good.
When you shop and donate at our stores, you’re giving your neighbors in need a second chance at life.

Photos
Add review
Reviews
Review №1

I arrived at 4:30 pm and was told my donations were limited to only 2 boxes or bags. The employee said it has been that way since the pandemic. They refused to take any thing else and I had some brand new never used stuff. I think this donation limit should be indicated on their website and when you call as I did both before making the drive there.

Published 4 months ago

Review №2

Fake Christians like thouse in Spain in 1200s... imagine "helping" people only to tell a homeless man NO... I'll pray for people in salvation army to find Christ... because this is all just one big "LOOOK AT ME LOOK AT ME IM SALVATION ARMY IM SO GOOD."
HAHA no you are not good you are A FAKE CHRISTIAN CHURCH.

Published 4 months ago

Review №3

Published 7 months ago

Review №4

Published 8 months ago

Review №5

Published a year ago

Review №6

I visit at least twice a week & have found some pretty good finds.

Published a year ago

Review №7

Definitely recommend this Salvation Army thrift store! I brought my mom to donate some of her things for the first time. Gilbert very helpful and kind enough to explain how donating works. He spoke Spanish as well which made my mom feel more comfortable and made her experience donating even better :) Will be coming back here for sure !

Published a year ago

Review №8

First time donating personally and this location went above and beyond what I expected. I usually dont leave reviews but the staff on hand was extremely kind and took care of my items that I was bringing in to donate. I asked for a tax reciept being my first time donating and they walked me through what needed to be filled out and what to do with it on my side. They helped me carry my items over to the proper donation cart and were very clear on explaining why they didnt take some of my items, which is understandable. I decided to take a look inside their store out of curiosity and the inside was very well organized and tons of neat items. The managers on site were busy yet I got greeted with a warm welcome and felt taken care of. Anytime I donate in the future Im for sure choosing this location. Bonus points on finding a cool vintage Star Wars tee and some nice condition Adidas!

Published a year ago

Review №9

General customer service at this Salvation Army shop is a hit/miss. Sometimes it's good and other times bad. Merchandise tends to be put out dirty/dusty, I imagine they receive it this way. So I assume they don't bother to clean the products they get donated. But my main problem is with the donation process. This location literally picks and choses what you have to donate. They don't simply take your items. The reps goes through what you have and takes what they want and leaves you with the rest. I regularly donate to establishments like this, and I was complete surprised by this. No other donation place does that. And after they take what you donate, they do not give you a tax receipt or say "thank you". I've donated three times here. And I did this just to test them. And all instances ended with the same results. During my last donation attempt I asked for a Tax receipt and the rep told me they don't have any to give. I'm not coming back. Also the parking lot here is very small, tight, limited and potentially dangerous.

Published a year ago

Review №10

they stuff the clothing racks with way too much merchandise which makes it difficult to browse the individual items.

Published a year ago

Review №11

great prices

Published 2 years ago

Review №12

I used to come here all the time. Thought I'd go back. I noped out of there after 5 min. They had noone to help or even greet. The clothes is by signs. 7.99 for womens pants, no matter the quality. More junky stuff in the knickknacks. Was sadly disappointed. Will never return.

Published 2 years ago

Review №13

Published 2 years ago

Review №14

Found a CD. They have plenty of hidden gems

Published 2 years ago

Review №15

I am surprised by the amount of reviews on here complaining about customer service or inventory or not having their glass wrapped in newspaper, this is not Macy's is a thrift store. I personally love this Salvation Army, the employees are friendly and helpful, especially Joey, but they are all good people. There is a great selection of clothing for both men and women. Electronics, shoes, and miscellaneous treasures. I have found some great buys at this location. The parking is good for at least 15 cars. Overall there is always something good here, I bought a couple of patio chairs brand new for 35.00 each, because I google them while at the store and they sold for $265.00 a pair elsewhere. By the way you can get a regular Tshirt here for $2.99 versus $5.99 for a used up Tshirt at Goodwill which is ridiculously overpriced.

Published 2 years ago

Review №16

Wish it had more parking! Overall good spot

Published 2 years ago

Review №17

Published 2 years ago

Review №18

Good service and busy people who are employed there

Published 2 years ago

Review №19

Published 2 years ago

Review №20

Small so not much variety and parking is very limited. Nicely organized though!

Published 2 years ago

Review №21

Published 2 years ago

Review №22

Published 3 years ago

Review №23

Went in just to check pockets, purses, and wallets, and came up $58.75 after 2 hours and 15 minutes.

Published 3 years ago

Review №24

A.lot more organized.

Published 3 years ago

Review №25

Published 3 years ago

Review №26

Great! Great manager! Bought a sofa today and I love it.

Published 3 years ago

Review №27

Published 3 years ago

Review №28

Out of all the thrift stores i hit up again after a decade of being gone, this one has fallen down the hardest. Truly a former shell of what it used to be. Just close it already. Especially considering the one in Norwalk was axed many moons ago and is now a stupid mattress store. All the fun things in my life are slowly disappearing.....

Published 3 years ago

Review №29

Arrived at 5:45 to drop off my donations before closing (6pm today) and was told that donations stop an hour before the store closes.
However, both the website and the sign in the store window say the donation hours are the same as the store hours.
Needless to say this is very disappointing and frustrating considering I had planned my day around what the online information is. This is the closest donation center to me but is a 20 minute drive from my home so it isn’t easy or convenient for me to come just anytime.
If donations do actually stop an hour before closing, that needs to be reflected on both the website and the store sign.
There were several other people here at the same time as me with donations but turned away.
The staff was friendly at least.

Published 3 years ago

Review №30

Published 3 years ago

Review №31

I never leave reviews but the cashier named Janet was really rude. I purchased a vase and I politely asked her if they had anything to wrap it such as newspaper. She rolled her eyes and decided to wrap it in a doggy pad. Didn’t even put the vase in the bag, just left it there on the counter. Never coming back lol.

Published 3 years ago

Review №32

Esta chiquito, pero bien ordenado, limpio y muy económico

Published 3 years ago

Review №33

There is no bethroom but u can go restaurant

Published 3 years ago

Review №34

Published 3 years ago

Review №35

Me gusto el salvation
Espero en todos
Ejemplo vi estos
Vieron que valía tanto cuando era nuevo
No le dieron caros
Espero que sigan así o hagan así
Compre en otro salvation suéteres a 5.99 y Nike en otra tienda de segunda vi porque son de marca los ponen caros ejemplo 10$ 15$ o 25$ me parece caros

Published 3 years ago

Review №36

Published 3 years ago

Review №37

I LIKE IT A LOT

Published 3 years ago

Review №38

This is the third time we have been here to the Downey location and it will be the last!
my husband had a truck load of good stuff out of our garage and the P.O.S worker that was taking the donations wasn’t going take our donations b/c we had to much to unload. It wasn’t until my husband said he would unload and unpack everything that we could donate our things.
I would recommend donating to a church or goodwill where they really need it. Apparently Salvation Army doesn’t need the donation at least this location doesn’t want them.

Published 4 years ago

Review №39

Now lots of merchandise. But very organized and clean... No couches no fans no nothing.

Published 4 years ago

Review №40

Good service

Published 4 years ago

Review №41

Staff was very friendly and gave me a coupon for my next visit too.

Published 4 years ago

Review №42

Published 4 years ago

Review №43

Published 4 years ago

Review №44

Quick drop off

Published 4 years ago

Review №45

We found nice clothes for my family very clean wonderful employees good services to the public 🤗😉☺🤗😉

Published 4 years ago

Review №46

Small compared to others but well organized with a friendly staff.

Published 4 years ago

Review №47

Store nice and clean.

Published 4 years ago

Review №48

Published 4 years ago

Review №49

Published 4 years ago

Review №50

Published 4 years ago

Review №51

Nice clothes nice cashier I love my new pants

Published 4 years ago

Review №52

Published 4 years ago

Review №53

Friendly staff ez to donate.

Published 4 years ago

Review №54

Good second hand store

Published 4 years ago

Review №55

Published 4 years ago

Review №56

Way better than they used to be!!! Clean & organized. Prices are ok.

Published 4 years ago

Review №57

Ok

Published 4 years ago

Review №58

They have a few good things but most things overpriced for low quality items. There is also no toys for kids and the ones they have are old and dirty.

Published 4 years ago

Review №59

Friendly employees

Published 4 years ago

Review №60

Caro

Published 4 years ago

Review №61

Published 4 years ago

Review №62

Great deals, happy staff. I got a $20 item brand new for $2.

Published 5 years ago

Review №63

Published 5 years ago

Review №64

Published 5 years ago

Review №65

The women staff there are so rude and unfriendly. You ask a simple question and they respond so poorly. The clothes on the other hand has great things but the price ain’t it. 🙊

Published 5 years ago

Review №66

Found some really cute stuff for cheap. Cheaper and cleaner than goodwill. I liked it and would be back.

Published 5 years ago

Review №67

Very nice people .thank you

Published 5 years ago

Review №68

Published 5 years ago

Review №69

Great Thrift store

Published 5 years ago

Review №70

Published 5 years ago

Review №71

Published 5 years ago

Review №72

Excellent service 👏

Published 5 years ago

Review №73

Published 5 years ago

Review №74

Nice store

Published 5 years ago

Review №75

I just left this store a little while ago, I wanted to drop of some donations the guy working there said we are not taking anymore donations to try goodwill, I went in store for a minute and I come out and he is letting someone unload their car! We donate a lot there, but not anymore!

Published 5 years ago

Review №76

Love this place, clean and organized

Published 5 years ago

Review №77

I've been to this location quite a few times over the span of a two years and I never seem to find anything worth the price. I'm disappointed every single time I come in here. I guess that goes to show the quality of donors? It would be nice of the employees sorting through the pile of incoming merchandise to do a better job of discarding the clothing with holes, oil spills, and rips. Over all, the employees always are in high spirits and helpful when necessary which creates a nice shopping ambiance. I would just like to see a better selection of clothing.

Published 5 years ago

Review №78

Very Overpriced for thrift store items!!

Published 5 years ago

Review №79

Published 5 years ago

Review №80

Have became much worse since the renovation.

Pricing have become as high as new items with sales price. Things are pretty much only worth it if they have their 50% off sales over holiday weekends.

Published 6 years ago

Review №81

Very unfriendly! Not impressed with their customer service!

Published 6 years ago

Review №82

Published 6 years ago

Review №83

Not a bad store but a bit high on the used clothes.

Published 6 years ago

Review №84

We came here at 2:30 on a Thursday afternoon today, to be greeted by staff screaming they were closed. Honestly, the management of two of these stores in a week has turned me completely off.

Published 6 years ago

Review №85

Best Thrift shop ever. Been coming here for 15 plus years.

Published 6 years ago

Review №86

You get Good deals from time to time😊.

Published 6 years ago

Review №87

Published 6 years ago

Review №88

Ok so this is the last time I shop here! One of the employees was extremely rude to another customer and even had the audacity to talk about said customer after he left the store. She was very loud that the other customers looked up when she was talking. She was even flirting with an employee and had no shame. The reason I left and didn't purchase anything was she kept saying "hell naw" loud and I didn't need my child hearing that while shopping. I thought this was a christian based store?!?!?!?!? And the prices were ridiculously overpriced for thrift store items also.

Published 6 years ago

Review №89

Very helpful and great products

Published 6 years ago

Review №90

Found a new TV stand at a good price.

Published 6 years ago

Review №91

Published 6 years ago

Review №92

Published 6 years ago

Review №93

Good deals

Published 7 years ago

Review №94

Published 7 years ago

Review №95

I'm in a wheelchair and it hard for me to get around. High priced for being used and torn!! Some even stained! Have a rack for work shirts, reasonable!!

Published 7 years ago

Review №96

It's not wheelchair accessible plus the prices are a little high I can go to Burlington and get a brand new item for what Salvation Army wants for one of theirs I noticed one of the tops was torn on both sleeves and they still wanted the top price

Published 7 years ago

Review №97

Published 7 years ago

Review №98

Way over priced it used to be better back then good customer service though

Published 7 years ago

Review №99

Published 7 years ago

Review №100

Is cool they sale
all kinds of cool staff yeah

Published 7 years ago

Review №101

Isn't Tuesday's senior citizens day? For discounts?

Published 7 years ago

Review №102

Published 7 years ago

Review №103

Published 7 years ago

Review №104

It's pretty nice and they have good deals!!!

Published 7 years ago

Review №105

Published 7 years ago

Review №106

Everything is overpriced especially the furniture

Published 7 years ago

Review №107

Today everything is half off.

Published 7 years ago

Review №108

Published 7 years ago

Review №109

I go to this place at least 2 times a week for my autistic daughter.

Published 7 years ago

Review №110

It use to be better, where is all the good stuff" I ask myself, its all worn out clothes.

Published 7 years ago

Review №111

Its more clean and organized. Customer service great

Published 7 years ago

Review №112

Published 7 years ago

Review №113

Published 7 years ago

Review №114

Published 7 years ago

Review №115

Sometimes you get lucky to find "rare" items cheap.

Published 7 years ago

Review №116

Cramped, Few bargains

Published 7 years ago

Review №117

Published 7 years ago

Review №118

Published 8 years ago

Review №119

Published 8 years ago

Review №120

Published 8 years ago

Review №121

Published 8 years ago

Review №122

Published 8 years ago

Review №123

Published 8 years ago

Review №124

They are truly a non-profit unlike Goodwill and do take most everything just don't take them junk

Published 8 years ago

Review №125

Published 8 years ago

Review №126

Thing there are expensive considering that they were donated.
I personally have found better things in yard sales and they were cheaper than at the store

Published 8 years ago

Review №127

Barely any selection for men's clothing.

Published 8 years ago

Review №128

Great deals on books cds and knicknacks...

Published 8 years ago

Review №129

Published 8 years ago

Review №130

Overcrowded

Published 8 years ago

Review №131

Prices are a excessively expensive

Published 8 years ago

Review №132

Published 8 years ago

Review №133

Published 8 years ago

Review №134

Everything was all over the place along with over priced items that are all either old broken and not even worth reselling

Published 8 years ago

Review №135

Awesome customer service! All the people that works in this store are just wonderful. They are very helpful. Though the prices are high for used items but that's not their fault. It came from the main Salvation Army warehouse who priced the items. But I really love coming here because of the customer service. They all deserved 5 stars!

Published 8 years ago

Review №136

Friendly staff... 😆

Published 8 years ago

Review №137

Published 8 years ago

Review №138

Ven trae lo que no uses..y compartelo donalo para que alguien mas dilo use...

Published 8 years ago

Review №139

Nice people, i like to go there often.

Published 8 years ago

Review №140

Published 8 years ago

Review №141

Good deals on certain days, you'll find 40-50% off.

Published 8 years ago

Review №142

Worse experience ever!!!! I stopped by with my grandmother and there was a purse behind the counter Alon with other courses that were for sale and I asked about that specific purse and the cashier tells me that it's been paid for. I ask her how if it was still behind the counter. She tells me because the customer is still shopping. I tell her well then the customer can hold ge purse if she wants it. Ive been to this specific store before and I know you're not allowed to hold anything it's all on a first come first serve basis. She ignores another paying customer. Very unprofessional. I have my wallet in my hand ready to pay and she refused to sell me the item. I ask to speak to the manager and she informs me she's the manager. I will not be returning to this store. She was disrespectful and rude and I wasnt the only customer that was not satisfied with the service on top of the store being covered with boxes of items that still need to be organized it was very messy and disorganized

Published 8 years ago

Review №143

Everything is priced as if it were new. I love the other salvation army stores...never actually bought anything here. No bathroom.

Published 8 years ago

Review №144

Published 9 years ago

Review №145

Published 9 years ago

Review №146

Published 9 years ago

Review №147

lots of old stuff.. might eventually run into something good

Published 9 years ago

Review №148

Make sure you bring a pair of rubber gloves and put them on before touching anything inside the store. Also stay away from the guy with the Huge Sore around his mouth. Not sure what that is....

Published 9 years ago

Review №149

I BOUGHT A HUGE POT FOR MY MENUDO AT A GREAT PRICE, IT WAS NEW, NEVER BEEN USED. NOT BAD FOR MY FIRST VISIT TO THIS STORE.

Published 9 years ago

Review №150

can someone please post thier buisness hours. stuff is somewhat overpriced they will sometimes negotiate if they like you I guess which is messed up and a second hand store should have reasonable prices for the items on its shelves such as a broken I tend selling for the price of something in working order lol

Published 9 years ago

Review №151

Published 9 years ago

Review №152

This is supposed 2 b a store ppl that r broke (like myself!) Come and spend little 2 nothing on stuff. Tell me why buying something from here is like buying it at an actual store?! Too expensive!

Published 9 years ago

Review №153

Very good tools and more

Published 10 years ago

Review №154

Great selection, it's the thrill of the find. Lots of great hidden treasures. Things are always on sale so you can't go by the sticker price just ask one of the friendly workers like Teresa. She's great about making a fair deal. Also people rating on here complaining about the prices when they get it for free, yes they do but are you ignorant people aware of where the money goes that they make? It goes back into the community for services and help the needy and less fortunate. They are much better and nicer items then the GW here. I appreciate the workers and what they do. Thank you!

Published 10 years ago

Review №155

Published 10 years ago

Review №156

very overpriced knitknacks and vases for used items.Ross and T J MAXX sells brand new items and much less price. never again will go there.

Published 10 years ago

Review №157

Everything is super overpriced!!

Published 10 years ago

Review №158

Great, service, luv Diane Teresa, All the workers a great. The prices are great, and the sales are great. I recommend them Highly.

Published 10 years ago

Review №159

First off when did Salvation Army become a boutique?? I found a tiered dessert marked 5.99 when I got to the counter the lady said this is marked wrong yanked the tag off and said its 10$ ok on top off all this it's dirty unorganized and I will never go back not worth the trip.

Published 11 years ago

Review №160

this is where I go when I want to getaway, its small but has a little of everything, their selection of furniture is very nice and has books and movies to choice from, the people that work their are very friendly. worth going

Published 11 years ago

Review №161

Awesome store

Published 12 years ago

Review №162

Overpriced old stuff. I'd rather go to the swapmeet.

Published 13 years ago

Company information
  • 5 photos
  • 162 reviews
  • 3.6 rating
  • Phone: +1 562-803-3115
  • Website: http://longbeacharc.salvationarmy.org/
  • Address: 9444 Firestone Blvd, Downey, CA 90241, United States
  • Coordinates: 33.9307482, -118.1155139
Categories
  • Thrift store
  • Second hand store
  • Used clothing store
  • Vintage clothing store
Working hours
  • Sunday: 10 AM–6 PM
  • Monday: 9 AM–8 PM
  • Tuesday: 9 AM–8 PM
  • Wednesday: 9 AM–8 PM
  • Thursday: 9 AM–8 PM
  • Friday: 9 AM–8 PM
  • Saturday: 9 AM–8 PM
Service options
  • On-site services: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Recycling
  • Clothing: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes