My husband used this locations services to send a card out for grading and we still haven't received any update on it. When we search location on it, it says it has not been shipped out yet. Has this store stole my husband's card or are being lazy to ship it! We want the card back and i have the receipt and proof of having this card. I need a response now! ITS BEEN 2 MONTHS!

Published 4 months ago

Terrible store terrible customer service they will not honor website price quote even though the internet says you have two days. I was lied to and told quote for trade in was for another state even though when you sign in to your account you have to pick a location to redeem the quote at. pictures below show the rules and other picture shows time stamp and date. this store manager obviously has a problem with people of color and choose who or who he won't service.

Published 7 years ago

Came here Upset after getting lied to at Pico GameStop on Washington Blvd which used to be my Go To for everything but after that experience and the good knowledgeable unrushed experience I've gained here wish I remembered the Gentleman's and Young Lady's Name 1/9/24 8:34 PM They made up for it With their much appreciated Customer service 5⭐

Published a year ago

They don't answer the phone !!!! Terrible customer service

Published 10 months ago

Clean. Takes precautions. Super friendly helpful customer service! A+++

Published 4 years ago

Horrible you’re paid to answer the phones these workers are HORRIBLE THEY LET IT RING AND GO TO BUSY the least you could do is answer and tell me to hold. So unprofessional definitely
Not recommending to anyone ever.

Published 2 years ago

Real friendly staff always willing to help, never had a problem before I'm glad that's my local gamestop.

Published 8 years ago

I had a late gift to get on Christmas Eve. I arrived a few hours before closing time. I had to wait in line before going in which did not take long. When I was inside the Staff was courteous and helpful. My visit was enjoyable and I would recommend shopping here ( Even on Christmas eve).

Published 4 years ago

My husband used this locations services to send a card out for grading and we still haven't received any update on it. When we search location on it, it says it has not been shipped out yet. Has this store stole my husband's card or are being lazy to ship it! We want the card back and i have the receipt and proof of having this card. I need a response now! ITS BEEN 2 MONTHS!

Published 4 months ago

Published 4 months ago

Published 4 months ago

Published 4 months ago

Call of duty

Published 6 months ago

Published 8 months ago

They don't answer the phone !!!! Terrible customer service

Published 10 months ago

Un poco vacío

Published a year ago

Quite disappointed in this location. I was down the street in bellflower where they price matched no problem. I was told only for members. So I signed up! Came to this location where they say only the game stop website? No longer doing business here

Published a year ago

Published a year ago

Very kind employees respectful too their customers

Published a year ago

This gamestop sucks! They never answer the phone!

Published a year ago

Published a year ago

Came here Upset after getting lied to at Pico GameStop on Washington Blvd which used to be my Go To for everything but after that experience and the good knowledgeable unrushed experience I've gained here wish I remembered the Gentleman's and Young Lady's Name 1/9/24 8:34 PM They made up for it With their much appreciated Customer service 5⭐

Published a year ago

Published a year ago

Published a year ago

Published 2 years ago

Published 2 years ago

I love gamestop and the employers are very nice and helpful

Published 2 years ago

Horrible you’re paid to answer the phones these workers are HORRIBLE THEY LET IT RING AND GO TO BUSY the least you could do is answer and tell me to hold. So unprofessional definitely
Not recommending to anyone ever.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Staff was very friendly and polite even when their computers went down. They were very professional and kept the cusro.ers updated with the issues. They fix the problem within 20min. Qas very happy with the help from Staff

Published 2 years ago

Published 2 years ago

Me encanta 💖

Published 3 years ago

Encuentras todo sobre videojuegos

Published 3 years ago

Staff is friendly and always willing to help or answer any questions. Never liked the way game stop does there buy back program, but the staff here is great

Published 3 years ago

Regular place

Published 3 years ago

Published 3 years ago

Very friendly and always attentive to help satisfied our children needs

Published 3 years ago

Don't like this location at all always an issue

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

this place has terrible customer service

Published 3 years ago

The gentlemen working was very helpful he answered all my questions and was patient with my son.

Published 3 years ago

Justin, the store leader is super helpful and friendly. Give that man a raise! The store had a great selection and everything I was looking for was available.

Published 3 years ago

Published 3 years ago

Get scammed for trades

Published 3 years ago

Published 3 years ago

The guy helping us was really nice. This place is clean and organized.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Justin helped me out and answered all my questions.

Published 4 years ago

Great customer service

Published 4 years ago

Published 4 years ago

Love it no cap

Published 4 years ago

Good experience coming here. Got what i was looking for and the staff was knowledgeable.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Video game nerd here saying this is my favorite location to visit normal has everything in stock

Published 4 years ago

staff was very friendly and helpful when I asked for certain questions on games

Published 4 years ago

Employee had no idea what they were doing. When I asked him to to make a partner transaction, he lied to me and made up a rule that they couldn’t do it just because he didn’t know how. Go to a different GameStop.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Covid has slowed service a lot but with that in mind, the service is great and the staff is friendly and helpful.

Published 4 years ago

Customer service awesome but no games

Published 4 years ago

I had a late gift to get on Christmas Eve. I arrived a few hours before closing time. I had to wait in line before going in which did not take long. When I was inside the Staff was courteous and helpful. My visit was enjoyable and I would recommend shopping here ( Even on Christmas eve).

Published 4 years ago

Published 4 years ago

Clean. Takes precautions. Super friendly helpful customer service! A+++

Published 4 years ago

Good very good service ⭐⭐⭐⭐⭐

Published 4 years ago

good quality and good service and good 6feet lines for covid purposes

Published 4 years ago

Avoid GameStop.

Tried calling this location and the phone seems not to be in service.

I went a couple stores down and spent my money at BestBuy.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Llenisimo espere 7 personas, para que me dijeran que no tienen el juego

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

friendly staff

Published 5 years ago

Published 5 years ago

Juegos de play station Xbox a precio muy accesible el personal muy atento te atienden al idioma que hables inglés Español

Published 5 years ago

Published 5 years ago

Great service. Not much inventory.

Published 5 years ago

As a grandfather i have No knowledge of video games. These guys helped me get the perfect gift for my grandson! Awesome service! Thanks guys!

Published 5 years ago

Published 5 years ago

The grandkids love this place

Published 5 years ago

Published 5 years ago

Great Customer Service. Talented Gamer knowledge!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Perfect place for games with great customer service.

Published 5 years ago

Published 5 years ago

It smelled like weed

Published 5 years ago

Nice

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 6 years ago

It was a fun place too visit and browse

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

💿🎧Variedad y buenos precios.👍

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

FuNko PoP LaNd lol

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Experience sucks. Be warned. Employees think if you don't pick up your game eminently after waiting months for it, pre-bought in full that they can still it from you. Changing the order information as they feel.....lol. this place is bs. Don't go. You'll be robed. Thumbs down. Stay away

Published 6 years ago

Published 6 years ago

Very courteous and helpful clerks.

Published 6 years ago

Published 6 years ago

Personal amable y d mucha ayuda.

Published 6 years ago

They give great customer service! Will definitely come back to shop again

Published 6 years ago

Great selection, prices, and service...that’s all I need from a gaming store!

Published 6 years ago

Published 6 years ago

Prices on used games still very high

Published 6 years ago

Good merchandise, bought it cheap. Worth every penny. Ps. I'm broke now

Published 6 years ago

Published 6 years ago

Published 6 years ago

Helpful staff & knowledgeable

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Brick and mortar slowly going out of business. Will low-ball you for your used games. I had a rewards card here at some point and they asked if I would like to renew it so I can take advantage of their buy 2 get 1 free offer. Said renewal was free but added $15 to my bill for a magazine subscription without telling me. Sometimes used games are unplayable because of nicks and scratches that should have been caught when they bought them. Game Stop because literally my game stopped...

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Bad service, long lines, and expensive games.

Published 6 years ago

They Tried to explain to me that a game I preordered didn’t come with any bonuses and when I tried to tell the guys who work there that I had proof it did (this was a game I ordered months in advance bc I’m very into the series) they wouldn’t listen to me and made fun of me. Really awful experience. I had to go to another GameStop who would listen and helped me solve the issue (it didn’t download right). Yea I’d rather drive the extra miles than be mansplained again about a series I love. (Ps, don’t lie about what you know about a game? Be honest with ur costumers)

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Always quick & easy coming here. They have all the questions you might ask, regarding any game &/or console

Published 6 years ago

Published 6 years ago

My personal place of choice for games and more

Published 6 years ago

Published 6 years ago

Published 6 years ago

Well informed and very courteous staff.

Published 6 years ago

Published 6 years ago

Terrible store terrible customer service they will not honor website price quote even though the internet says you have two days. I was lied to and told quote for trade in was for another state even though when you sign in to your account you have to pick a location to redeem the quote at. pictures below show the rules and other picture shows time stamp and date. this store manager obviously has a problem with people of color and choose who or who he won't service.

Published 6 years ago

Good customer service, plenty of parking, cash and ATM accepted

Published 6 years ago

Published 6 years ago

Published 6 years ago

Terrible store, I used to work there and the manager always cared more about store numbers then customers, example he would tell people we couldn't process psn xbox cards etc. Just to save the store numbers cause I guess selling a bunch of one thing is bad? Lol also super racist anytime a African American came in I was told to walk the floor, finally I was made to feel like I was a thief for which I am not one, I love gamestop just not this one, stay away

Published 6 years ago

Published 6 years ago

Its tucked in the corner of the shopping mall on Lakewood blvd. You can miss it if you don't know where to look... the staff are friendly; store space is small and cramped. I would call ahead if you looking for something that's been out for more than two years.

Published 6 years ago

Good service

Published 6 years ago

Published 6 years ago

Published 7 years ago

Published 7 years ago

Great just like the old days

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

It's over 9000!!!!! Y'all nerds know what I'm talking about😉

Published 7 years ago

Published 7 years ago

Good prices on all kinds of games and accessories.

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Good

Published 7 years ago

I was looking for deals on the store when i saw CALL OF DUTY INFINITE WARFARE for 9.99 with the call of duty modern warfare remastered bundle used. I asked JENNIFER the store emplyee behind the register if both games were included in the disc. She very positively said yes. I was very exited and bought the game. When i got home i saw that the disc only contained one game and the other was a digital download which of course it was redeemed. I bought it on Thursday and i said to my self its ok ill take back next thursday i could bring it back within 7 days but no they told me it was technically 8 days and i coulnt get credit for it. Its not the money, its makes me mad that people like JENNIFER dont know what they are selling. But i should've known better. Its GAMESTOP. I SHOULDVE EXPECT IT.

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Alot of games people are helpful.

Published 7 years ago

Great customer service

Published 7 years ago

I play pokemon go everyday team instinct lets get legendaries. Ps yall do midnight releases

Published 7 years ago

Published 7 years ago

Published 7 years ago

Great place if you have kids who love video games there are all kinds of games there.

Published 7 years ago

No help what so ever guy said call back later ... Nice

Published 7 years ago

Its a place to find the games and toys you would like, sometimes i find the deals better but obviously its not always the best place, but it is worth the wait and search if ypu do find it.

Published 7 years ago

Published 7 years ago

They scam u in trad ins i tried selling a wifi adapter for xbox360 which was 40 dollars and they said seventy five not a nice place

Published 7 years ago