Smart & Final Extra!

6601 Laurel Canyon Blvd, North Hollywood, CA 91606, United States

Smart & Final Extra!
About the Company

Smart & Final Extra! is the warehouse grocery store where households, businesses, non-profits and community groups find great savings on groceries, supplies, produce, fresh meat, frozen foods, dairy and deli. For convenient, quick delivery, please visit our website.

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Reviews
Review №1

I like this smart and final.its really stopped it up since Ralph's shut down. They have pretty good deals compared to other markets and the employees are friendly enough. The homeless guy outside is very nice and looks out for everyone but watching their bikes or other things while they shop. He also volunteers his help taking groceries to your car!! Nice guy !! Surprisingly not creepy or anything at al, his name is Christian. l Very helpful!!I spoke to him and he's been there every day for years getting carts and putting them away for folks and he never asks for anything !! I've seen people give him money but not because he asked. At least he's working and doing something showing an effort! Really nice guy! Really nice smart and final store !!

Published 2 months ago

Review №2

I like this S&F. There's friendly staff.

Published 3 months ago

Review №3

What a NICE store. Not like Barf's, or I mean Ralph's, which sucks.
Good prices. The aisles are large enough that you can easily walk through.
The staff was friendly and helpful.
Good selection of organic produce.
Found a specialty spice that I was looking for here for $2.29. It was $8 on Amazon.

Published 3 months ago

Review №4

Nice cashiers , and very helpful staff 👍always glad to go,Been going for 15 years now

Published 3 months ago

Review №5

Published 3 months ago

Review №6

3rd time and don't have the yogurt the kids want ;(

Published 4 months ago

Review №7

Im not really a smart & final guy so today i had a gift card so i was forced to go. i think it is more expensive than food 4 less but not as expensive as Vallarta. so i go there i saw some empty shelve not sure if they were going to refill them or they going out of business.

My shopping experience was i say ok to normal until i found out their parking lot is very limited so i had to leave my shopping cart half way until i drove my my back in to their parking lot limit. other than that employees dont even say excuse me when they are going by with a loaded cart of products. they pretend they didnt see you. so lucky this is not my regular store.

Published 4 months ago

Review №8

I was over charged on multiple items that were advertised as on sale but I was charged regular prices.

Published 4 months ago

Review №9

I frequent the store regularly, and I had the worst experience with the cashier Erik. As I entered the line behind another guest who proceeded to take her items from her shopping cart, Erik stated his register was closed. The individual was vividly angry because she had already started to offload her items on the conveyer belt. Erik then stated to her he would proceed to check her out. Erik turned to me and stated his register was closed. Erik then put a closed sign behind the lady he began to help. I proceeded to go through another check out register. As I waited for my single item to be rang up, the cashier had to step away from the register to locate a barcode to finish out her transaction with another which took a couple of minutes. Erik, then proceeds to open his register because a line had begun to form. I was appalled by his actions! I stated to Erik, why didn’t he assist me first, which would have been the correct in which the line had been formed, also that he seen I only had one item when I was already at his register behind the lady. He then stated he should have been on lunch, he was just trying to assist the cashier who stepped away to locate the barcode. Again, I was next in line but yet he assisted customers in back of me first. I spoke with a manager who was very apologetic which I totally appreciated. She spoke with Erik as I addressed the situation and all he could do was grin as if the situation was a joke. Erik showed a great deal of disrespect, he treated me with no dignity, and overall the experience caused a great deal of anger! I am a loyal customer and never experienced this behavior from any staff at this location! I truly hope the problem is looked into by corporate, the store has surveillance cameras which captured the whole ordeal and a manager was notified immediately. Training would be absolutely applicable for better quality of customer service from Erik the cashier.

Published 4 months ago

Review №10

Rude staff , barely takes wic

Published 5 months ago

Review №11

Man working the self checkout is extremely rude. He refused to give bags until after everything was scanned… which was a lot of things. So by the time I got my bags and loaded stuff in them the weight on the machine needed an employee login… so then I had to wait for him to get down talking with his coworker about what they’re doing after work to get him to help…. What should have been a 2-3 minute break experience became a 10 minute one. Horrible customer service always and they can’t seem to figure out how to keep highly consumed items on the shelf instead of ordering more of those products. Whole store needs training or to be replaced by new employees at this point.

Published 5 months ago

Review №12

Poor man's grocery store. Filthy parking lot and too many homeless living in the area makes it scary shopping experience

Published 5 months ago

Review №13

I waited for 15 min just to get help by the health section. Longest wait ever. Terrible

Published 5 months ago

Review №14

The shelves are regularly picked clean and it’s difficult to get what you came for. The employees always act like they’re miserable and hate every second they’re in the store

Published 5 months ago

Review №15

Published 5 months ago

Review №16

They need to get rid of self checkout and bring more cashiers up. And the young woman with green highlights and dark hair is rude.

Published 6 months ago

Review №17

This location needs a lot of improvement with customer service. Cashiers always seem upset. There is a young woman with dark hair that has colored highlights (someone posted a picture of her about 2 months) who not only provides bad customer service but is also extremely rude.
The best thing about this place is the kind and polite homeless man that likes to help customers by loading groceries or putting back carts. Smart and Final needs to hire people like him!

Published 6 months ago

Review №18

Me encanta la tienda en sí pero muy decepcionada del personal . Resulta que compré una bebidas lipton y estaban vencidas desde agosto 12 hoy es septiembre 5 voy a la tienda le pregunto a un joven y me hizo hacer una larga línea con las cajeras de más de 20 minutos para que la cajera se riera y me dijo solo cámbiala y ya el otro joven me veía con cara de risa . Pregunto ud no capacitan a sus empleados a tener un buen costumer service? Pienso que deberían revisar las fechas de caducidad es su trabajo siempre reviso y esta vez me confíe y wow sorprendida con la actitud de este joven . Como tienda deberían cuidar a sus clientes y no tratarnos como basura.

Published 6 months ago

Review №19

stockers have no uniform/name tag so you cant really tell who works here besides security and the checkout staff, saying look for the guys with headphones is a pretty loose description…

Published 7 months ago

Review №20

I recently had a fantastic experience at the Smart & Final meat department, thanks to Robert. I was handling a large DoorDash order and needed assistance finding specific items. Robert went above and beyond to help me locate everything I needed quickly and efficiently. His friendly demeanor and thorough knowledge of the inventory made the process smooth and stress-free. It's rare to find such dedicated and helpful staff, and Robert truly stood out. Thank you, Robert, for your exceptional service!

Published 7 months ago

Review №21

My husbend has great experience, he goes 2 to 3 times at week and no complains.

Published 8 months ago

Review №22

Published 8 months ago

Review №23

Esta un hombre que su puestas mente se tiene que ayudar con tu mandado en las líneas rápidas donde tú pagas esa persona es muy muy descortés cambia la primera vez con esta es la tercera vez que nos hace lo mismo

Published 9 months ago

Review №24

Good place to shop. Clean. But it's hard to find a sales associate to ask any question.

Published 9 months ago

Review №25

Esta señora me agredió físicamente en la tienda, la policía llego y el manager dijo que no funcionaban las cámaras. Lo reporte al corporativo y dicen que ell video si existe que puedo continuar con la policía porque ellos no pueden hacer nada! Solo tengan cuidado ella esta muy agresiva por cosas insignificantes. Y no está capacitada para servicio al cliente. Yo solo quería retornar unas papas qué se veían bien por fuera y al cortarlas estaban podridas. El manager, otra empleada sw me hecharon encima como perros.

Published 9 months ago

Review №26

Published 10 months ago

Review №27

I was charged for 8 boxes of eggs, when I bought 7.
I lost they gained
Update
They fixed the problem, when I called them

Published 10 months ago

Review №28

Published 10 months ago

Review №29

Ghetto people in and outside of this store..you need security in the parking lot and a whole new mission to teach our neighbors not to be so freaking classless while shopping..ease turn your speaker phones off while shopping..wth...I hate coming here...I always see drama. too bad seriously now it is even worse since all the closures

Published 10 months ago

Review №30

Published 10 months ago

Review №31

The best prices around no dought.
Unless you have to much money, and don't mind spending more when you can spend less.

Published a year ago

Review №32

The most disgusting Smart&Final I've ever been to. all the shelves are empty, the goods are out of place, the store is dirty and stinks. The cashiers look like they're stoned. The director needs to be fired, he can’t handle the store! the staff is not trained and sleeps!

Published a year ago

Review №33

The cashier was very nice and I found everything I needed.

Published a year ago

Review №34

smart and final is one stop shop!

Published a year ago

Review №35

Published a year ago

Review №36

Supermarket is ok but the parking lot is disgusting. You do not want to go there and step on food waste or multiple kinds of garbage, including excrement. Business need to be responsible for the lots they are located in. Gross

Published a year ago

Review №37

Luv the new self checkout!

Published a year ago

Review №38

Está organizado todo , lo único que tiene es que en el estacionamiento no se siente uno seguro.

Published a year ago

Review №39

exlente servicio.con amplio parking.muy facil de llegar

Published a year ago

Review №40

Published a year ago

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Published a year ago

Review №42

Nothing went wrong so I’ll give 5 stars. Used the self checkout. Very efficient.

Published a year ago

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Published a year ago

Review №45

Es maravilloso

Published a year ago

Review №46

Published 2 years ago

Review №47

Went there today. A complete madhouse with only 2 of 4-5 cashier stands open. They have installed about 20 self help checkouts now. Since I and most people go to buy in bulk or to stock up it is completely ridiculous! Won't go there EVER AGAIN. Will try ALDI.

Published 2 years ago

Review №48

Rude elder lady, 70s, at register 4, was so rude to all the customers in front of me. Then I had to experience her rudeness as well. She is not a very good representation of customer service. Like she's angry she has to work so late in life that she takes it out on the customers.?! When I brought it to her supervisors attention, he simply ignored me. Great job you 2. 🙄

Published 2 years ago

Review №49

What’s not to like

Published 2 years ago

Review №50

Just what I needed!
I'm lactose intolerant and they had soy ice cream i was so excited!

Published 2 years ago

Review №51

Published 2 years ago

Review №52

Vey organized store

Published 2 years ago

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Published 2 years ago

Review №57

My go to store for paper goods.

Published 2 years ago

Review №58

Everything Is Beautiful clean food good prices and good service with nice people and delicious chicken

Published 2 years ago

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Published 2 years ago

Review №60

Not crowded on Thursday!

Published 2 years ago

Review №61

GREAT STORE! They have everything you need competitive prices, clean store. Lots of variety/choices. Friendly crew, I'm very happy I found this place. 🙂 Wear your winter coat (winter time) cuz it's chilly in there .Excellent grocery store!

Published 2 years ago

Review №62

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Review №64

Super completo

Published 2 years ago

Review №65

The young lady working today evening shift cash register needs a attitude adjustment. African American young women, was extremely rude. I greeted her and she ignored me. We made eye contact and she heard me loud and clear. Never again, it's not the first time dealing with her attitude problem.

Published 2 years ago

Review №66

Published 2 years ago

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Published 2 years ago

Review №68

Yikes. Super Overpriced 😵‍💫

Published 2 years ago

Review №69

I like their first street brand

Published 2 years ago

Review №70

I went for produce and found most of what I needed. I went to a second Smart and Final and got the remaining items. The only thing they didn't have were loose carrots. The stores were clean and well stocked. Good service as well.

Published 2 years ago

Review №71

I was SMART when I made the FINAL decision to get all of the supplies for grade school Principals meeting. They deserve the best and Smart & Final is the place for that! The best!

Published 2 years ago

Review №72

Muy buena tienda

Published 2 years ago

Review №73

Love it here. Has all I need and great prices. Carries my favorite coffee beams.

Published 2 years ago

Review №74

Clean and well stocked. The employees are helpful.

The First Street potato chips are out of stock, the factory burned down!

Published 2 years ago

Review №75

Muy buen servicio fruta y verduras frescas y todo producto limpio y de calidad

Published 2 years ago

Review №76

Great small store selection 😃

Published 2 years ago

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Published 2 years ago

Review №78

Good prices for beer 🍺

Published 2 years ago

Review №79

Published 3 years ago

Review №80

Have to watch out and put attention for the "specials" they put the "special" tag on the wrong item... if you don't notice it you end up paying regular price... it happened to me TODAY!!!

Published 3 years ago

Review №81

bien surtido

Published 3 years ago

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Published 3 years ago

Review №83

Having the worst weather time of the year, it is unacceptable to have the employees and customers working and shopping without air conditioning. I asked the cashier, then the manager and all they said was "the problem has been reported".
Not the first time the store shoes lack of organization.
Service is great! however, management is not!

Published 3 years ago

Review №84

Published 3 years ago

Review №85

I have very bad experience. Cashier charge wrong and I told can u help me she doesn't want to help me and she over charge she gave me back 2.90and she didn't say word sorry iam very upset iam everyday customers in smart and final

Published 3 years ago

Review №86

Little Tony's used to be My go-to pizza place. So glad I rediscovered it again. Best part is the kitchen's open till 11:30 and the restaurant doesn't close till midnight.

Published 3 years ago

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Review №96

I was served by the cashier, who was very unpleasant. She was chatting with a colleague while serving customers. When I had only one box in my cart, she asked me, is that the only one? I said yes, then she walked around to look around the cart to see if I was lying. It was not very pleasant.

Меня облуживал кассир, который был очень неприятный. Она болтала с колегой в то время когда обслуживала клиентов. Когда я имел в тележке всего одну коробку, она спросила меня, только это? Я ответил да, потом она обошла, чтоб посмотреть вокруг тележки, не вру ли я. Это было очень не приятно.

Published 3 years ago

Review №97

Published 3 years ago

Review №98

Nice place!!!

Published 3 years ago

Review №99

Very cool, a lot verity of food

Published 3 years ago

Review №100

I have had good and bad experiences at this store. The store is large ,clean, organized. The grocery carts are usually in good condition. There is a good size parking lot. They do carry some bulk items, like Costco, so It could benefit a large group of people.

Please hire people to assist customers on the floor and over the phone. The phone is by the cashier and sometimes, when they pick it up and say they will go check an item, they don't, and leave the customer, like me, on the phone until I realize they forgot me and go elsewhere.

Published 3 years ago

Review №101

Published 3 years ago

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Review №103

Been coming here for decades.They have an excellent variety at affordable prices. Sometimes lines are long but tolerable.

Published 3 years ago

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Review №105

I went here to buy some dry ice. I was able to purchase what I needef.

Published 3 years ago

Review №106

I shop here for out business, good store.

Published 3 years ago

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Review №114

Very good price and too many special for the day.

Published 3 years ago

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Review №117

I usually have a good experience at this location.... but not this time. The lady who checked my groceries out yesterday was extremely rude and shamed me for mentioning the higher prices and lack of products. The meat section was mostly bare. The meat manager was very nice and explained the shortage. I understand they missed several deliveries for a variety of reasons. But when I mentioned that to my checker, she said she was only responsible for the bakery department. She snapped at me saying that she wasn't responsible for the deliveries or any other lack of products in the store. I remember a time when the person checking me out asked nicely: "did you find everything you were looking for?" Not any more.... Just a snapish lady with a bad attitude taking my money and doling out insults. I have many places to shop in this area, I don't need to be treated badly by some nasty clerk. I've shopped this location for decades..... NEVER again! They have lost this customer.

Published 3 years ago

Review №118

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Review №120

Great store to save on essential food items.

Published 3 years ago

Review №121

Published 3 years ago

Review №122

Published 3 years ago

Review №123

This is where we shop sometimes. The cashiers are always friendly. Today I wanted to give a shout out to a certain cashier but I can't remember her name. If I find my receipt , i will add her name later. I wanted her to know that she is appreciated for her patience with my almost 3 year old boy. He didn't want to let the Christmas cookies down on the conveyor belt for her to scan. He started to throw a tantrum when we tried. She was so patient and walked all the way around the register to scan JUST cookies. I know this might seem little but I'm a mom of 4 . two of my kids are toddler boys and whenever I go somewhere with those two, it's a hit or miss. Sometimes the experience is good and sometimes they throw tantrums and I just want to leave where I am fast as possible. She doesn't realize she made that moment so much easier for me. Thank you.

Published 3 years ago

Review №124

Published 3 years ago

Review №125

Clean and friendly service

Published 3 years ago

Review №126

They kept calling Marcus to the front and Marcus did not even put his mask on. Unsafe

Published 3 years ago

Review №127

I like this place to shop. Only drawback would be aisles blocked because of stocking.

Published 3 years ago

Review №128

Always I like that store, very good service 👍

Published 3 years ago

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Published 3 years ago

Review №130

Fast cashier

Published 3 years ago

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Review №132

Love it

Published 3 years ago

Review №133

So-so experience. Prices/selection not great, relatively small store, tight aisles, poor design for checkout lines. Cashier was friendly and helpful.

Published 3 years ago

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Published 3 years ago

Review №135

Staff is very friendly

Published 3 years ago

Review №136

Published 3 years ago

Review №137

Un lugar excelente con muchísima variedad de buenos productos 👍

Published 4 years ago

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Published 4 years ago

Review №139

Good store and produce. Getting liquor requires being in line and then getting a rep which is kind of inconvenient for the cashiers since they have to keep going back and forth to unlock it constantly which slows down checkout in my opinion

Published 4 years ago

Review №140

Excelente tienda,buena distribución magnífico surtido, encontré todo lo que buscaba

Published 4 years ago

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Review №142

Clean store and friendly employees.

Published 4 years ago

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Review №152

First time an my experience I am right sam review! Because first time I see in CA Store employee talking with customer like whit slave! My self I am in customer service an I always like how can I help You? Or always I try to do something more so customer should be HAPPY! And one think I know customer is 99% is right! What ever is happened! So Iff An Victory and Lourel Canyon Smart & Final employees want to know about CUSTOMER Service I think day can go to Studio City Ralphs and which what is CUSTOMER SERVICES meen! @@@@Same thing is so Wrong!

Published 4 years ago

Review №153

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Review №155

Las perzonas muy amables estoy muy satisfecho con las compras y por todo
Gracias

Published 4 years ago

Review №156

Best Smart And Final I have ever been to. Hugh store , tons to select from , great prices !

Published 4 years ago

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Review №160

Thursdays you get 2 Hamburgers for $7.49
Delicious...😘😘😘

Published 4 years ago

Review №161

一番みさの為に買て。

Published 4 years ago

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Review №164

Great Service

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Review №167

Clean place, nice workers.

Published 4 years ago

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Review №169

Muy buen lugar y muchas cosas especiales.

Published 4 years ago

Review №170

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Review №172

Thank you for having those electric carts. I just recently broke my ankle and I couldn't had done it without it. Thank you! But overall in general I love smart and final. 🖤

Published 4 years ago

Review №173

Published 4 years ago

Review №174

Encuentras todo para el hogar

Published 4 years ago

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Review №176

Good and Plenty 5lb bags $9.99

Published 4 years ago

Review №177

I was waiting in line when the next cashier opened and once I knew it I had my receipt in hand and my items inside the shopping cart all paid for and I was outside. That happened in less than 5 minutes. Loved the service. I will definitely shop there again.

Published 4 years ago

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Review №180

Stuff that I need for my business is always there!!!
Good job smart n final👍

Published 4 years ago

Review №181

Love the store and great customer service.

Published 4 years ago

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Review №192

My second favorite grocery store! Has everything we need!

Published 4 years ago

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Review №194

Very rude customer service starts from cashiers to produce employees. They don't care about long lines or customers concerns.

Published 4 years ago

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Review №198

Muy bien

Published 4 years ago

Review №199

Jam packed a line ran around the whole store

Published 4 years ago

Review №200

Published 4 years ago

Company information
  • 6 photos
  • 200 reviews
  • 4.2 rating
  • Phone: +1 818-982-6202
  • Website: http://www.smartandfinal.com/store
  • Address: 6601 Laurel Canyon Blvd, North Hollywood, CA 91606, United States
  • Coordinates: 34.1907887, -118.3975061
Categories
  • Grocery store
  • Discount supermarket
  • Grocery delivery service
  • Produce market
  • Supermarket
  • Warehouse store
  • Wholesale grocer
  • Wholesaler
Working hours
  • Sunday: 6 AM–10 PM
  • Monday: 6 AM–10 PM
  • Tuesday: 6 AM–10 PM
  • Wednesday: 6 AM–10 PM
  • Thursday: 6 AM–10 PM
  • Friday: 6 AM–10 PM
  • Saturday: 6 AM–10 PM
Service options
  • Kerbside pickup: Yes
  • Delivery: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • On-site services: Yes
  • Same-day delivery: Yes
Highlights
  • Great produce: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • SNAP/EBT: Yes
  • Credit cards: Yes
Parking
  • On-site parking: Yes