Smart & Final Extra! is the warehouse grocery store where households, businesses, non-profits and community groups find great savings on groceries, supplies, produce, fresh meat, frozen foods, dairy and deli. For convenient, quick delivery, please visit our website.
What a NICE store. Not like Barf's, or I mean Ralph's, which sucks.
Good prices. The aisles are large enough that you can easily walk through.
The staff was friendly and helpful.
Good selection of organic produce.
Found a specialty spice that I was looking for here for $2.29. It was $8 on Amazon.
Published 3 months ago
Man working the self checkout is extremely rude. He refused to give bags until after everything was scanned… which was a lot of things. So by the time I got my bags and loaded stuff in them the weight on the machine needed an employee login… so then I had to wait for him to get down talking with his coworker about what they’re doing after work to get him to help…. What should have been a 2-3 minute break experience became a 10 minute one. Horrible customer service always and they can’t seem to figure out how to keep highly consumed items on the shelf instead of ordering more of those products. Whole store needs training or to be replaced by new employees at this point.
Published 5 months ago
Ghetto people in and outside of this store..you need security in the parking lot and a whole new mission to teach our neighbors not to be so freaking classless while shopping..ease turn your speaker phones off while shopping..wth...I hate coming here...I always see drama. too bad seriously now it is even worse since all the closures
Published 4 years ago
I recently had a fantastic experience at the Smart & Final meat department, thanks to Robert. I was handling a large DoorDash order and needed assistance finding specific items. Robert went above and beyond to help me locate everything I needed quickly and efficiently. His friendly demeanor and thorough knowledge of the inventory made the process smooth and stress-free. It's rare to find such dedicated and helpful staff, and Robert truly stood out. Thank you, Robert, for your exceptional service!
Published 7 months ago
Im not really a smart & final guy so today i had a gift card so i was forced to go. i think it is more expensive than food 4 less but not as expensive as Vallarta. so i go there i saw some empty shelve not sure if they were going to refill them or they going out of business.
My shopping experience was i say ok to normal until i found out their parking lot is very limited so i had to leave my shopping cart half way until i drove my my back in to their parking lot limit. other than that employees dont even say excuse me when they are going by with a loaded cart of products. they pretend they didnt see you. so lucky this is not my regular store.
Published 4 months ago
I frequent the store regularly, and I had the worst experience with the cashier Erik. As I entered the line behind another guest who proceeded to take her items from her shopping cart, Erik stated his register was closed. The individual was vividly angry because she had already started to offload her items on the conveyer belt. Erik then stated to her he would proceed to check her out. Erik turned to me and stated his register was closed. Erik then put a closed sign behind the lady he began to help. I proceeded to go through another check out register. As I waited for my single item to be rang up, the cashier had to step away from the register to locate a barcode to finish out her transaction with another which took a couple of minutes. Erik, then proceeds to open his register because a line had begun to form. I was appalled by his actions! I stated to Erik, why didn’t he assist me first, which would have been the correct in which the line had been formed, also that he seen I only had one item when I was already at his register behind the lady. He then stated he should have been on lunch, he was just trying to assist the cashier who stepped away to locate the barcode. Again, I was next in line but yet he assisted customers in back of me first. I spoke with a manager who was very apologetic which I totally appreciated. She spoke with Erik as I addressed the situation and all he could do was grin as if the situation was a joke. Erik showed a great deal of disrespect, he treated me with no dignity, and overall the experience caused a great deal of anger! I am a loyal customer and never experienced this behavior from any staff at this location! I truly hope the problem is looked into by corporate, the store has surveillance cameras which captured the whole ordeal and a manager was notified immediately. Training would be absolutely applicable for better quality of customer service from Erik the cashier.
Published 4 months ago
stockers have no uniform/name tag so you cant really tell who works here besides security and the checkout staff, saying look for the guys with headphones is a pretty loose description…
Published 7 months ago
I like this smart and final.its really stopped it up since Ralph's shut down. They have pretty good deals compared to other markets and the employees are friendly enough. The homeless guy outside is very nice and looks out for everyone but watching their bikes or other things while they shop. He also volunteers his help taking groceries to your car!! Nice guy !! Surprisingly not creepy or anything at al, his name is Christian. l Very helpful!!I spoke to him and he's been there every day for years getting carts and putting them away for folks and he never asks for anything !! I've seen people give him money but not because he asked. At least he's working and doing something showing an effort! Really nice guy! Really nice smart and final store !!
Published 2 years ago
I like this smart and final.its really stopped it up since Ralph's shut down. They have pretty good deals compared to other markets and the employees are friendly enough. The homeless guy outside is very nice and looks out for everyone but watching their bikes or other things while they shop. He also volunteers his help taking groceries to your car!! Nice guy !! Surprisingly not creepy or anything at al, his name is Christian. l Very helpful!!I spoke to him and he's been there every day for years getting carts and putting them away for folks and he never asks for anything !! I've seen people give him money but not because he asked. At least he's working and doing something showing an effort! Really nice guy! Really nice smart and final store !!
Published 2 months ago
I like this S&F. There's friendly staff.
Published 3 months ago
What a NICE store. Not like Barf's, or I mean Ralph's, which sucks.
Good prices. The aisles are large enough that you can easily walk through.
The staff was friendly and helpful.
Good selection of organic produce.
Found a specialty spice that I was looking for here for $2.29. It was $8 on Amazon.
Published 3 months ago
Nice cashiers , and very helpful staff 👍always glad to go,Been going for 15 years now
Published 3 months ago
Published 3 months ago
3rd time and don't have the yogurt the kids want ;(
Published 4 months ago
Im not really a smart & final guy so today i had a gift card so i was forced to go. i think it is more expensive than food 4 less but not as expensive as Vallarta. so i go there i saw some empty shelve not sure if they were going to refill them or they going out of business.
My shopping experience was i say ok to normal until i found out their parking lot is very limited so i had to leave my shopping cart half way until i drove my my back in to their parking lot limit. other than that employees dont even say excuse me when they are going by with a loaded cart of products. they pretend they didnt see you. so lucky this is not my regular store.
Published 4 months ago
I was over charged on multiple items that were advertised as on sale but I was charged regular prices.
Published 4 months ago
I frequent the store regularly, and I had the worst experience with the cashier Erik. As I entered the line behind another guest who proceeded to take her items from her shopping cart, Erik stated his register was closed. The individual was vividly angry because she had already started to offload her items on the conveyer belt. Erik then stated to her he would proceed to check her out. Erik turned to me and stated his register was closed. Erik then put a closed sign behind the lady he began to help. I proceeded to go through another check out register. As I waited for my single item to be rang up, the cashier had to step away from the register to locate a barcode to finish out her transaction with another which took a couple of minutes. Erik, then proceeds to open his register because a line had begun to form. I was appalled by his actions! I stated to Erik, why didn’t he assist me first, which would have been the correct in which the line had been formed, also that he seen I only had one item when I was already at his register behind the lady. He then stated he should have been on lunch, he was just trying to assist the cashier who stepped away to locate the barcode. Again, I was next in line but yet he assisted customers in back of me first. I spoke with a manager who was very apologetic which I totally appreciated. She spoke with Erik as I addressed the situation and all he could do was grin as if the situation was a joke. Erik showed a great deal of disrespect, he treated me with no dignity, and overall the experience caused a great deal of anger! I am a loyal customer and never experienced this behavior from any staff at this location! I truly hope the problem is looked into by corporate, the store has surveillance cameras which captured the whole ordeal and a manager was notified immediately. Training would be absolutely applicable for better quality of customer service from Erik the cashier.
Published 4 months ago
Rude staff , barely takes wic
Published 5 months ago
Man working the self checkout is extremely rude. He refused to give bags until after everything was scanned… which was a lot of things. So by the time I got my bags and loaded stuff in them the weight on the machine needed an employee login… so then I had to wait for him to get down talking with his coworker about what they’re doing after work to get him to help…. What should have been a 2-3 minute break experience became a 10 minute one. Horrible customer service always and they can’t seem to figure out how to keep highly consumed items on the shelf instead of ordering more of those products. Whole store needs training or to be replaced by new employees at this point.
Published 5 months ago
Poor man's grocery store. Filthy parking lot and too many homeless living in the area makes it scary shopping experience
Published 5 months ago
I waited for 15 min just to get help by the health section. Longest wait ever. Terrible
Published 5 months ago
The shelves are regularly picked clean and it’s difficult to get what you came for. The employees always act like they’re miserable and hate every second they’re in the store
Published 5 months ago
Published 5 months ago
They need to get rid of self checkout and bring more cashiers up. And the young woman with green highlights and dark hair is rude.
Published 6 months ago
This location needs a lot of improvement with customer service. Cashiers always seem upset. There is a young woman with dark hair that has colored highlights (someone posted a picture of her about 2 months) who not only provides bad customer service but is also extremely rude.
The best thing about this place is the kind and polite homeless man that likes to help customers by loading groceries or putting back carts. Smart and Final needs to hire people like him!
Published 6 months ago
Me encanta la tienda en sí pero muy decepcionada del personal . Resulta que compré una bebidas lipton y estaban vencidas desde agosto 12 hoy es septiembre 5 voy a la tienda le pregunto a un joven y me hizo hacer una larga línea con las cajeras de más de 20 minutos para que la cajera se riera y me dijo solo cámbiala y ya el otro joven me veía con cara de risa . Pregunto ud no capacitan a sus empleados a tener un buen costumer service? Pienso que deberían revisar las fechas de caducidad es su trabajo siempre reviso y esta vez me confíe y wow sorprendida con la actitud de este joven . Como tienda deberían cuidar a sus clientes y no tratarnos como basura.
Published 6 months ago
stockers have no uniform/name tag so you cant really tell who works here besides security and the checkout staff, saying look for the guys with headphones is a pretty loose description…
Published 7 months ago
I recently had a fantastic experience at the Smart & Final meat department, thanks to Robert. I was handling a large DoorDash order and needed assistance finding specific items. Robert went above and beyond to help me locate everything I needed quickly and efficiently. His friendly demeanor and thorough knowledge of the inventory made the process smooth and stress-free. It's rare to find such dedicated and helpful staff, and Robert truly stood out. Thank you, Robert, for your exceptional service!
Published 7 months ago
My husbend has great experience, he goes 2 to 3 times at week and no complains.
Published 8 months ago
Published 8 months ago
Esta un hombre que su puestas mente se tiene que ayudar con tu mandado en las líneas rápidas donde tú pagas esa persona es muy muy descortés cambia la primera vez con esta es la tercera vez que nos hace lo mismo
Published 9 months ago
Good place to shop. Clean. But it's hard to find a sales associate to ask any question.
Published 9 months ago
Esta señora me agredió físicamente en la tienda, la policía llego y el manager dijo que no funcionaban las cámaras. Lo reporte al corporativo y dicen que ell video si existe que puedo continuar con la policía porque ellos no pueden hacer nada! Solo tengan cuidado ella esta muy agresiva por cosas insignificantes. Y no está capacitada para servicio al cliente. Yo solo quería retornar unas papas qué se veían bien por fuera y al cortarlas estaban podridas. El manager, otra empleada sw me hecharon encima como perros.
Published 9 months ago
Published 10 months ago
I was charged for 8 boxes of eggs, when I bought 7.
I lost they gained
Update
They fixed the problem, when I called them
Published 10 months ago
Ghetto people in and outside of this store..you need security in the parking lot and a whole new mission to teach our neighbors not to be so freaking classless while shopping..ease turn your speaker phones off while shopping..wth...I hate coming here...I always see drama. too bad seriously now it is even worse since all the closures
Published 10 months ago
Published 10 months ago
The best prices around no dought.
Unless you have to much money, and don't mind spending more when you can spend less.
Published a year ago
The most disgusting Smart&Final I've ever been to. all the shelves are empty, the goods are out of place, the store is dirty and stinks. The cashiers look like they're stoned. The director needs to be fired, he can’t handle the store! the staff is not trained and sleeps!
Published a year ago
The cashier was very nice and I found everything I needed.
Published a year ago
smart and final is one stop shop!
Published a year ago
Published a year ago
Luv the new self checkout!
Published a year ago
Está organizado todo , lo único que tiene es que en el estacionamiento no se siente uno seguro.
Published a year ago
exlente servicio.con amplio parking.muy facil de llegar
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Es maravilloso
Published a year ago
Published 2 years ago
Went there today. A complete madhouse with only 2 of 4-5 cashier stands open. They have installed about 20 self help checkouts now. Since I and most people go to buy in bulk or to stock up it is completely ridiculous! Won't go there EVER AGAIN. Will try ALDI.
Published 2 years ago
Rude elder lady, 70s, at register 4, was so rude to all the customers in front of me. Then I had to experience her rudeness as well. She is not a very good representation of customer service. Like she's angry she has to work so late in life that she takes it out on the customers.?! When I brought it to her supervisors attention, he simply ignored me. Great job you 2. 🙄
Published 2 years ago
What’s not to like
Published 2 years ago
Just what I needed!
I'm lactose intolerant and they had soy ice cream i was so excited!
Published 2 years ago
Published 2 years ago
Vey organized store
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
My go to store for paper goods.
Published 2 years ago
Everything Is Beautiful clean food good prices and good service with nice people and delicious chicken
Published 2 years ago
Published 2 years ago
Not crowded on Thursday!
Published 2 years ago
GREAT STORE! They have everything you need competitive prices, clean store. Lots of variety/choices. Friendly crew, I'm very happy I found this place. 🙂 Wear your winter coat (winter time) cuz it's chilly in there .Excellent grocery store!
Published 2 years ago
Published 2 years ago
Published 2 years ago
Super completo
Published 2 years ago
The young lady working today evening shift cash register needs a attitude adjustment. African American young women, was extremely rude. I greeted her and she ignored me. We made eye contact and she heard me loud and clear. Never again, it's not the first time dealing with her attitude problem.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Yikes. Super Overpriced 😵💫
Published 2 years ago
I like their first street brand
Published 2 years ago
I was SMART when I made the FINAL decision to get all of the supplies for grade school Principals meeting. They deserve the best and Smart & Final is the place for that! The best!
Published 2 years ago
Muy buena tienda
Published 2 years ago
Love it here. Has all I need and great prices. Carries my favorite coffee beams.
Published 2 years ago
Clean and well stocked. The employees are helpful.
The First Street potato chips are out of stock, the factory burned down!
Published 2 years ago
Muy buen servicio fruta y verduras frescas y todo producto limpio y de calidad
Published 2 years ago
Great small store selection 😃
Published 2 years ago
Good prices for beer 🍺
Published 2 years ago
Published 3 years ago
Have to watch out and put attention for the "specials" they put the "special" tag on the wrong item... if you don't notice it you end up paying regular price... it happened to me TODAY!!!
Published 3 years ago
bien surtido
Published 3 years ago
Published 3 years ago
Having the worst weather time of the year, it is unacceptable to have the employees and customers working and shopping without air conditioning. I asked the cashier, then the manager and all they said was "the problem has been reported".
Not the first time the store shoes lack of organization.
Service is great! however, management is not!
Published 3 years ago
Published 3 years ago
I have very bad experience. Cashier charge wrong and I told can u help me she doesn't want to help me and she over charge she gave me back 2.90and she didn't say word sorry iam very upset iam everyday customers in smart and final
Published 3 years ago
Little Tony's used to be My go-to pizza place. So glad I rediscovered it again. Best part is the kitchen's open till 11:30 and the restaurant doesn't close till midnight.
Published 3 years ago
Published 3 years ago
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Published 3 years ago
Published 3 years ago
I was served by the cashier, who was very unpleasant. She was chatting with a colleague while serving customers. When I had only one box in my cart, she asked me, is that the only one? I said yes, then she walked around to look around the cart to see if I was lying. It was not very pleasant.
Меня облуживал кассир, который был очень неприятный. Она болтала с колегой в то время когда обслуживала клиентов. Когда я имел в тележке всего одну коробку, она спросила меня, только это? Я ответил да, потом она обошла, чтоб посмотреть вокруг тележки, не вру ли я. Это было очень не приятно.
Published 3 years ago
Published 3 years ago
Nice place!!!
Published 3 years ago
Very cool, a lot verity of food
Published 3 years ago
I have had good and bad experiences at this store. The store is large ,clean, organized. The grocery carts are usually in good condition. There is a good size parking lot. They do carry some bulk items, like Costco, so It could benefit a large group of people.
Please hire people to assist customers on the floor and over the phone. The phone is by the cashier and sometimes, when they pick it up and say they will go check an item, they don't, and leave the customer, like me, on the phone until I realize they forgot me and go elsewhere.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Been coming here for decades.They have an excellent variety at affordable prices. Sometimes lines are long but tolerable.
Published 3 years ago
Published 3 years ago
I went here to buy some dry ice. I was able to purchase what I needef.
Published 3 years ago
I shop here for out business, good store.
Published 3 years ago
Published 3 years ago
Published 3 years ago
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Published 3 years ago
Published 3 years ago
Very good price and too many special for the day.
Published 3 years ago
Published 3 years ago
Published 3 years ago
I usually have a good experience at this location.... but not this time. The lady who checked my groceries out yesterday was extremely rude and shamed me for mentioning the higher prices and lack of products. The meat section was mostly bare. The meat manager was very nice and explained the shortage. I understand they missed several deliveries for a variety of reasons. But when I mentioned that to my checker, she said she was only responsible for the bakery department. She snapped at me saying that she wasn't responsible for the deliveries or any other lack of products in the store. I remember a time when the person checking me out asked nicely: "did you find everything you were looking for?" Not any more.... Just a snapish lady with a bad attitude taking my money and doling out insults. I have many places to shop in this area, I don't need to be treated badly by some nasty clerk. I've shopped this location for decades..... NEVER again! They have lost this customer.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great store to save on essential food items.
Published 3 years ago
Published 3 years ago
Published 3 years ago
This is where we shop sometimes. The cashiers are always friendly. Today I wanted to give a shout out to a certain cashier but I can't remember her name. If I find my receipt , i will add her name later. I wanted her to know that she is appreciated for her patience with my almost 3 year old boy. He didn't want to let the Christmas cookies down on the conveyor belt for her to scan. He started to throw a tantrum when we tried. She was so patient and walked all the way around the register to scan JUST cookies. I know this might seem little but I'm a mom of 4 . two of my kids are toddler boys and whenever I go somewhere with those two, it's a hit or miss. Sometimes the experience is good and sometimes they throw tantrums and I just want to leave where I am fast as possible. She doesn't realize she made that moment so much easier for me. Thank you.
Published 3 years ago
Published 3 years ago
Clean and friendly service
Published 3 years ago
They kept calling Marcus to the front and Marcus did not even put his mask on. Unsafe
Published 3 years ago
I like this place to shop. Only drawback would be aisles blocked because of stocking.
Published 3 years ago
Always I like that store, very good service 👍
Published 3 years ago
Published 3 years ago
Fast cashier
Published 3 years ago
Published 3 years ago
Love it
Published 3 years ago
So-so experience. Prices/selection not great, relatively small store, tight aisles, poor design for checkout lines. Cashier was friendly and helpful.
Published 3 years ago
Published 3 years ago
Staff is very friendly
Published 3 years ago
Published 3 years ago
Un lugar excelente con muchísima variedad de buenos productos 👍
Published 4 years ago
Published 4 years ago
Good store and produce. Getting liquor requires being in line and then getting a rep which is kind of inconvenient for the cashiers since they have to keep going back and forth to unlock it constantly which slows down checkout in my opinion
Published 4 years ago
Excelente tienda,buena distribución magnífico surtido, encontré todo lo que buscaba
Published 4 years ago
Published 4 years ago
Clean store and friendly employees.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
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Published 4 years ago
Published 4 years ago
First time an my experience I am right sam review! Because first time I see in CA Store employee talking with customer like whit slave! My self I am in customer service an I always like how can I help You? Or always I try to do something more so customer should be HAPPY! And one think I know customer is 99% is right! What ever is happened! So Iff An Victory and Lourel Canyon Smart & Final employees want to know about CUSTOMER Service I think day can go to Studio City Ralphs and which what is CUSTOMER SERVICES meen! @@@@Same thing is so Wrong!
Published 4 years ago
Published 4 years ago
Published 4 years ago
Las perzonas muy amables estoy muy satisfecho con las compras y por todo
Gracias
Published 4 years ago
Best Smart And Final I have ever been to. Hugh store , tons to select from , great prices !
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Thursdays you get 2 Hamburgers for $7.49
Delicious...😘😘😘
Published 4 years ago
一番みさの為に買て。
Published 4 years ago
Published 4 years ago
Published 4 years ago
Great Service
Published 4 years ago
Published 4 years ago
Published 4 years ago
Clean place, nice workers.
Published 4 years ago
Published 4 years ago
Muy buen lugar y muchas cosas especiales.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Good and Plenty 5lb bags $9.99
Published 4 years ago
I was waiting in line when the next cashier opened and once I knew it I had my receipt in hand and my items inside the shopping cart all paid for and I was outside. That happened in less than 5 minutes. Loved the service. I will definitely shop there again.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Stuff that I need for my business is always there!!!
Good job smart n final👍
Published 4 years ago
Love the store and great customer service.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
My second favorite grocery store! Has everything we need!
Published 4 years ago
Published 4 years ago
Very rude customer service starts from cashiers to produce employees. They don't care about long lines or customers concerns.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Muy bien
Published 4 years ago
Jam packed a line ran around the whole store
Published 4 years ago
Published 4 years ago
- 6 photos
- 200 reviews
- 4.2 rating
- Phone: +1 818-982-6202
- Website: http://www.smartandfinal.com/store
- Address: 6601 Laurel Canyon Blvd, North Hollywood, CA 91606, United States
- Coordinates: 34.1907887, -118.3975061
- Grocery store
- Discount supermarket
- Grocery delivery service
- Produce market
- Supermarket
- Warehouse store
- Wholesale grocer
- Wholesaler
- Sunday: 6 AM–10 PM
- Monday: 6 AM–10 PM
- Tuesday: 6 AM–10 PM
- Wednesday: 6 AM–10 PM
- Thursday: 6 AM–10 PM
- Friday: 6 AM–10 PM
- Saturday: 6 AM–10 PM
- Kerbside pickup: Yes
- Delivery: Yes
- In-store pick-up: Yes
- In-store shopping: Yes
- On-site services: Yes
- Same-day delivery: Yes
- Great produce: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Quick visit: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- SNAP/EBT: Yes
- Credit cards: Yes
- On-site parking: Yes