Barnes & Noble

Crossing, 470 Universal Dr N, North Haven, CT 06473, United States

Barnes & Noble
About the Company

Bookseller chain stocking housebrand eReader, plus a broad selection of titles for adults & kids.

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Reviews
Review №1

Busy. No staff on the floor

Published 2 months ago

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Review №4

Published 3 months ago

Review №5

Always clean. People mostly helpful. This particular store is on the smaller side

Published 3 months ago

Review №6

Published 3 months ago

Review №7

I love Barnes & Noble. There are plenty of small gifts for stocking stuffers, games, calendars, day planners, pens... I was surprised how many gifts I found for family members. I went in for 2 books & walked out with Christmas gifts for 5 others.

Published 3 months ago

Review №8

Clean and quiet environment. Found everything we were looking for. Super helpful and kind staff.

Published 4 months ago

Review №9

Published 4 months ago

Review №10

Found exactly what I was looking for in North Haven and in Milford.
I had to do a book return and the refund process was easy and quick.
It didn't take too long to post back on my card.

Published 4 months ago

Review №11

Published 4 months ago

Review №12

Clean and friendly

Published 4 months ago

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Published 5 months ago

Review №18

My family and I love visiting Barnes & Noble store and Starbucks restaurants.

Published 5 months ago

Review №19

Un poco caro y pies está más somenos la comida y el café saludos y bendiciones. Buendía

Published 5 months ago

Review №20

I always love coming in here. I have a great experience every time when i'm in here. Very peaceful and doesn't get to busy most of the time at least when I go. Love the selection of products. Great place.

Published 5 months ago

Review №21

Staff are helpful and store is well organized

Published 5 months ago

Review №22

Published 5 months ago

Review №23

Published 6 months ago

Review №24

Nice, clean, and organized.

Published 6 months ago

Review №25

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Review №27

Published 7 months ago

Review №28

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Published 7 months ago

Review №31

Well stocked, attractive looking, okay service

Published 7 months ago

Review №32

Published 7 months ago

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Review №35

Always a great experience!

Published 7 months ago

Review №36

Published 7 months ago

Review №37

Published 8 months ago

Review №38

Came in with 2 little boys, one who had finished summer reading challenge. It was evident we were searching for a particular book. After a lengthy time where this worker witnessed me searching for a specific bk I had to seek out a worker to help me find the book. So hard to find good help i guess

Published 8 months ago

Review №39

Published 8 months ago

Review №40

Published 8 months ago

Review №41

Standard corporate bookstore

Published 9 months ago

Review №42

The store itself is nice but it is overpriced for kids books. You can find the same books at way better prices on Amazon, Target, and even TJ Maxx.

Published 9 months ago

Review №43

So nice to have a signing of my book here. Cursed Dreams of the Shadow

Published 9 months ago

Review №44

Love this place! And Starbucks too!

Published 10 months ago

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Published 10 months ago

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Published 10 months ago

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Published 10 months ago

Review №50

It's super-duper fantabulous having a brand new B&N in the Meriden / Wallingford area. I highly recommend that you stop in for a visit.

Published 10 months ago

Review №51

Published 10 months ago

Review №52

Published a year ago

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Published a year ago

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Published a year ago

Review №55

One clerk recognized my MASS EFFECT sweatshirt, which is always awesome!

Published a year ago

Review №56

Very 1980's books and tables. Surprisingly very large selection of Manga

Published a year ago

Review №57

An all around great place to find your next escape from your reality with a good read! Relaxing atmosphere. Add snacks & caffeine, what more could you want!?! 😆

Published a year ago

Review №58

This is a gift shop and a coffee shop. The book selection is limited and there's no geography section which is a bummer.

Published a year ago

Review №59

We found everything we needed and everything we didn't know we needed

Published a year ago

Review №60

Great store, easy in and out, teacher discount

Published a year ago

Review №61

Published a year ago

Review №62

Nice to just sit for awhile and have a quick bite to eat. Browsing thru the aisles there is always something that catches your interests. Nice store and very helpful employees. Went into the back to get merchandise that just came on.

Published a year ago

Review №63

Published a year ago

Review №64

Published a year ago

Review №65

space to read a quiet book relax

Published a year ago

Review №66

Published a year ago

Review №67

I was trying to find a Starbucks and remembered they have one. 👍

Published a year ago

Review №68

Published a year ago

Review №69

Published a year ago

Review №70

Very good, staff very helpfull

Published a year ago

Review №71

I Love Books So Does My 7yr Old,We Take Our Monthly Trip To Buy A Book Or 2!!

Published a year ago

Review №72

Clean atmosphere, workers are always friendly and knowledgeable

Published a year ago

Review №73

Published a year ago

Review №74

Published a year ago

Review №75

Great store with a cafe and sitting area!

Published a year ago

Review №76

Published a year ago

Review №77

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Review №78

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Review №79

Published a year ago

Review №80

Books are great gifts

Published a year ago

Review №81

Published a year ago

Review №82

Published a year ago

Review №83

Great place

Published a year ago

Review №84

I love shopping here. So many different genres to choose from.. the only disappointing thing that I found is there’s only two shelves worth of true crime stories.

Published a year ago

Review №85

Had most of the books I wanted

Published a year ago

Review №86

Published a year ago

Review №87

Great selection of rare Lego sets and some great unique games and puzzles! And books about anything you could imagine. You’ll easily find a big and cool book to display on your coffee table to make you look cool and smart!

Published a year ago

Review №88

Published a year ago

Review №89

Good Barnes and Noble. Clean, good highlighted books and recommendations. Just wish it was bigger!

Published a year ago

Review №90

Published a year ago

Review №91

Published a year ago

Review №92

Published a year ago

Review №93

Great staff great selection

Published a year ago

Review №94

Awful Starbucks. Went in the am to grab coffee, their machine doesn’t work, they have no decaf, their food is cold and even when I asked to warm it up it was still cold on the inside and it tasted old and dry. Pull it together!

Published a year ago

Review №95

Published a year ago

Review №96

First time back since pandemic began. Love the way the shelves have been rearranged to eliminated crowded aisles. Well know we're back to 'normal' when all the tables are returned to the cafe area.

Published a year ago

Review №97

Published a year ago

Review №98

Very positive experience staff are great very caring good sense of humor

Published 2 years ago

Review №99

Published 2 years ago

Review №100

Published 2 years ago

Review №101

Great place! They have so many books you could have enough for a hundred years!! Not only that they have stuffed animal puppets for children, toys and so much more. They also have all types of notebooks and pens and pencils. There is a cafe area for coffee, pastry and I believe light sandwiches. You get a discount if you become a member. Rest rooms are also available.

Published 2 years ago

Review №102

favorite book store! so many selections, so much to choose from! 10/10

Published 2 years ago

Review №103

Published 2 years ago

Review №104

great selection of books and novels

Published 2 years ago

Review №105

I love this bookstore. I really enjoy going in and having my hands on books of interest to look, decide, and feel what I really want. I often find more books than I can afford it the one time so I take photos of book covers for future purchases! There is usually a staff person at the customer service counter in the middle of the store who can answer my questions and personally guide me to the area I want to look.

Published 2 years ago

Review №106

Great shop with a whole wonderful sections for children, YA and Fantasy books. Loved it.

Published 2 years ago

Review №107

Good place to go for me

Published 2 years ago

Review №108

Published 2 years ago

Review №109

Great place. It’s actually very peaceful. They have coffee available. A very countless amount of books. You name them and you will find it. The only thing that I didn’t like is people trying to teach my children their ideology. I understand that you feel a certain way and I respect that but don’t try to push in my children otherwise.

Published 2 years ago

Review №110

Published 2 years ago

Review №111

Published 2 years ago

Review №112

Love the layout of this store. They have a Starbucks which is always nice. The staff is super friendly and helpful.

Published 2 years ago

Review №113

Love the atmosphere and proximity to the movie theater. Pop in for a quick detour before heading over to get some screen time.

Published 2 years ago

Review №114

Published 2 years ago

Review №115

Published 2 years ago

Review №116

Great relaxing place to have Starbucks coffee and read etc

Published 2 years ago

Review №117

Good selection of classics, and other fiction books.

Published 2 years ago

Review №118

Published 2 years ago

Review №119

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Review №120

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Review №121

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Review №122

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Review №123

Large store with plenty of books to choose from and a Starbucks in the store

Published 2 years ago

Review №124

It was great to see a busy bookstore!

Published 2 years ago

Review №125

Fine, nothing special about it. Sometimes patrons are a little odd but that's no fault of the business

Published 2 years ago

Review №126

So expensive. I would 100% rather by my books here than online (amazon), however, the prices are absolutely ridiculous. No clearance tables, the cheapest old paperback book I found was $17.

I probably kept this store in business as a teenager and now cannot afford to shop here. It is a matter of time before the store closes with these prices.

Published 2 years ago

Review №127

Published 2 years ago

Review №128

Published 2 years ago

Review №129

Good puzzle selection.

Published 2 years ago

Review №130

This is one of my favorite places to go. Just recently the bathrooms have been dirty.

Published 2 years ago

Review №131

Published 2 years ago

Review №132

Actually went shopping for a real book. They had what I wanted though the layout was kind of weird.

Published 2 years ago

Review №133

Very helpful staff.

Published 2 years ago

Review №134

Someone at the store wrote a note under the Scarlett St. Clair books.. my life will never be the same. THANK YOU ❤️

Published 2 years ago

Review №135

I love Barnes & Nobles. I haven't been here in a while. This particular Barnes & Nobles is great. They have nice and helpful employees.

Published 2 years ago

Review №136

I loved this bookstore, but i’m just going to do all my book shopping online now. Politely asked why I didn’t get the deal advertised as in store and online. I was rudely cut off and told it’s actually online only, and practically pushed out the door. I work in customer service too, so i’m not even upset about the deal just upset with how it was handled.

Published 2 years ago

Review №137

I love the atmosphere of this bookstore. It's a quiet place and every book genre is well organized. There is a nice café area where you can enjoy a peaceful day while you study or check out some books.

Published 2 years ago

Review №138

My favorite Barnes and Noble. Great location, great selection, pleasant staff, clean, cafe area, and parking lot. Perfect.

Published 2 years ago

Review №139

Published 2 years ago

Review №140

Published 2 years ago

Review №141

It's a Barnes and Noble. They all seem about the same to me. If we get their gift cards we will come and spend them. It is convenient to just pick up instead of ordering but it's not like going to your neighborhood bookstore which used to exist.

Published 2 years ago

Review №142

Published 2 years ago

Review №143

Great place to find any kind of book. Excellent bargain book section.

Published 2 years ago

Review №144

BEWARE.
2/19/2020 received my credit card statement and there was a
$25 B&N membership renewal charge. I would never and did not sign up for automatic renewal. Spoke to North Haven Connecticut manager who said it is corporate policy to automatically renew. Spoke to Customer Service at 800 number and I was offered to not have renewal for next year. I replied that I wanted the $25 taken from my charges in my credit card THIS YEAR. I am supposed to receive confirmation by email. This just transpired. BEWARE.
If you call the 800 number and if you have a customer service problem that is not Billing, it is almost impossible to get the automated system to get you to a real person promptly. Just keep saying, Help, or Representative and eventually the system will put you through to a real human. The two reps I spoke to had very heavy Indian accents requiring me to ask them to repeat some things they said.

Published 2 years ago

Review №145

Great bookstore. Could do with a larger Spanish language section.

Published 2 years ago

Review №146

Published 2 years ago

Review №147

Published 2 years ago

Review №148

Store is great but don't sign up for the frequent flyer program. Getting in is easy and it automatically renews charging your credit card. Getting out nobody wants to talk talk to you. I asked American Express to dispute the charge a month ago. Still waiting

Published 2 years ago

Review №149

This location is very small so keep that in mind. Does ha e a Starbucks which is cool. I just wish it was a little easier to find the different types of books. I couldn't find a non fiction.

Published 3 years ago

Review №150

Published 3 years ago

Review №151

Published 3 years ago

Review №152

Staff is excellent, with a great coffee bar and bakery. I bought a book recently, and was offered a "buy one, second 50%" cookie offer. I'll tell you, the chocolate chip with a strong cup of coffee.... can't beat it.

Published 3 years ago

Review №153

All the best books you can want staff is very helpful

Published 3 years ago

Review №154

I like to browse and today I found three items I was interested in reading.

Published 3 years ago

Review №155

Everyone was friendly and very helpful.

Published 3 years ago

Review №156

Published 3 years ago

Review №157

Published 3 years ago

Review №158

A book lovers delight! My grand daughter and I love going there. She made a 3cpage list for her birthday so she will be getting lots of gift cards!!!

Published 3 years ago

Review №159

I'll keep it simple. Im not a reader. But when I come here but more than any other store I go to. Something about a nice, new book. I recommend going here to anyone! Take it from me. I love it and I'm not even a reader. 5 stars. And an extra 5 starts for this location specifically the customer service is excellent, it's super clean, its such a warm inviting feeling every time you step foot in the place! Thanks guys!

Published 3 years ago

Review №160

Always great experience

Published 3 years ago

Review №161

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Review №162

Published 3 years ago

Review №163

Published 3 years ago

Review №164

I love coming here. It's quite and peaceful. The staff is friendly and willing to help you.

Published 3 years ago

Review №165

I have been going to this store for 3 years now, it has always been a very nice experience for me. The store is very clean even pre-covid and they always have new books every other week or so. I also like that they have a starbucks inside plus an area where you can sit to drink coffee and read your books. The staff is also very nice and helpful.

Published 3 years ago

Review №166

Haven't been here in YEARS. Hasn't changed much, and while I had specific books in mind that I was looking for, I would've stayed for hours looking at the bargain section.. Bookstores are great. Will start going regularly again. I missed them!

Published 3 years ago

Review №167

Published 3 years ago

Review №168

This Barnes and Noble has a big mystery/thriller section and since that's my favorite genre I can always find something new to pick up. Great selection.

Published 3 years ago

Review №169

Finally got the magazines I like they are always out of them

Published 3 years ago

Review №170

Published 3 years ago

Review №171

I shopped at the North Haven Barnes and Noble for my nephew’s birthday gifts. There was a young lady at the computer near the children’s section. Unfortunately, I didn’t get her name but she was fantastic. I had lots of questions and she was so helpful. She had so much knowledge of the store and great recommendations. We had a nice chat about the books she helped me find and also the ones she helped me pick that I knew nothing about. She provided a 5 star experience and I hope all who visit there are able to get a moment of her time. It’s so appreciated. Keep up the good work young lady.

Published 3 years ago

Review №172

Staff was extremely helpful and curtious

Published 3 years ago

Review №173

Published 3 years ago

Review №174

I still like to come to the bookstore every chance I get

Published 3 years ago

Review №175

Love this bookstore. And the Cafe.

Published 3 years ago

Review №176

A good place for those who seek refuge at a bookstore from the regularity of the daily life, during the weekend. I would have changed the wooden chairs with furniture, even a comfortable sofa. Having ☕ on a sofa, while reading, makes my type, better spenders.

Published 3 years ago

Review №177

Published 3 years ago

Review №178

I visit here frequently and love the coffee shop. Perfect for reading your new book!

Published 3 years ago

Review №179

Great atmosphere

Published 3 years ago

Review №180

Great staff. Clean and well cared for.

Published 3 years ago

Review №181

This is store has an incredible collection. I ended up purchasing 4 books instead of 2 :D

Published 3 years ago

Review №182

Published 3 years ago

Review №183

Published 3 years ago

Review №184

Huge young adult and manga selection. Very clean and well staffed. The staff that I interacted with were world class. Positive genuine helpful... you could tell they enjoy their job. We bought the $25membership and my 14yro is looking forward to beefing up her private library🤣

Published 3 years ago

Review №185

Large selection, well maintained, and fine deals on the right days. I have good memories coming here a lot as a school kid for summer reading and school books and getting lost in the shelves. Slightly taller and older now, I still get lost. I like independent book stores, and Barnes and nobles feels a bit like a giant, but it’s still better than Amazon.

Published 3 years ago

Review №186

Great staff and great selection of books

Published 3 years ago

Review №187

Professional and friendly staff. We'll organized and neat presentation. Always a pleasure shopping here

Published 3 years ago

Review №188

Published 3 years ago

Review №189

Found what I needed. Neat clean store staff is very friendly

Published 3 years ago

Review №190

Published 3 years ago

Review №191

I wanted to share my excellent experience in your shop (12/13/21). A few years back I saw beautiful bound hard cover version of Lord of the Rings. All three novels together, a high end bookmark attached and fully illustrated by Tolkien. I never saw it again.

I spent 15 years in retail and retail management. I know how hard it can be. I try to talk with staff whenever I can. You have a very sweet young lady with dark and I believe glasses. We spoke for a while and I told her about the book. I wish I asked for her name/ or remembered it.. She found it, last one she said. Highlight of my shopping experience so far this year.

Unfortunately, like most people i do shop online as well, but now I'll think twice. Thank her and thank you. It really is a great feeling when you can walk out of a store feeling better than when you walked it... you can buy that on the internet.

Thank you
Stay safe and happy holidays
Joey

Published 3 years ago

Review №192

Nice place to explore

Published 3 years ago

Review №193

Published 3 years ago

Review №194

Great

Published 3 years ago

Review №195

I love reading and exploring new books. Great staff...ALWAYS friendly and professional!

Published 3 years ago

Review №196

I was looking for a Massage BIBLE THEY ONLY HAD 2 WENT TO TWO STORES SAME THING 2 so their supply not good .

Published 3 years ago

Review №197

Nice

Published 3 years ago

Review №198

Published 3 years ago

Review №199

Published 3 years ago

Review №200

Lots of choices for all ages Helpful staff

Published 3 years ago

Company information
  • 5 photos
  • 200 reviews
  • 4.5 rating
  • Phone: +1 203-234-1805
  • Website: https://stores.barnesandnoble.com/store/1897
  • Address: Crossing, 470 Universal Dr N, North Haven, CT 06473, United States
  • Coordinates: 41.3577, -72.87307299999999
Categories
  • Book store
  • Cafe
  • Children's book store
  • Hobby store
  • Toy store
Working hours
  • Sunday: 11 AM–7 PM
  • Monday: 10 AM–9 PM
  • Tuesday: 10 AM–9 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 10 AM–9 PM
  • Friday: 10 AM–9 PM
  • Saturday: 10 AM–9 PM
Service options
  • Kerbside pickup: Yes
  • In-store pick-up: Yes
  • On-site services: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes