Michaels

Pavilion, 170 Universal Dr N, North Haven, CT 06473, United States

Michaels
About the Company

Everything to Create Anything. Our expansive craft assortments include the most popular art supplies, fabric, canvases, yarn, knitting & crochet supplies, frames, floral, scrapbook materials, beads, jewelry kits, Cricut and craft machines and much more. This holiday season, prepare to celebrate all your favorite holidays & traditions with Michaels, your one-stop shop for party supplies, crafts, gifts, décor and more for Thanksgiving, Hanukkah, Kwanzaa, Christmas and New Year's. From Christmas Trees, décor and inflatables to menorahs, Kinara candle holders and more, Michaels has everything you need to have a wonderful holiday season.

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Reviews
Review №1

no bags?

Published 3 months ago

Review №2

Un buen lugar para adquirir materiales de pastelería y otros

Published 4 months ago

Review №3

Very clean and organized. the items I wanted were in stock and on sale too.

Published 4 months ago

Review №4

This store is great and the staff are exceptionally helpful. My problem is every time I visit this location the in store radio plays the 2012 song Cheerleader by Omi 3-4 times over a 20 minute visit. I didn’t have a problem with the song until I had to hear it so often, I can’t imagine what it’s like to work here if this is the atmosphere every hour of every day.

Published 5 months ago

Review №5

My favorite place

Published 5 months ago

Review №6

I love this store. And the woman at the framing desk was super kind, patient and helpful.

Published 5 months ago

Review №7

Nice organized store

Published 5 months ago

Review №8

They have every thing they a little expensive in some things but it nice to go to a place that have everything you need

Published 5 months ago

Review №9

Literally one of my favorite stores!!
I just got my first house & came straight here to get all the diy decorations for the seasons!! they have everything you will need to accomplish what your imagination creates!
From diamond paintings to model kits to jewelry, everything!

Published 6 months ago

Review №10

Sales can help save some money

Published 6 months ago

Review №11

Great store. Helpful staff in aisles and the register. Love when they help me find a usable coupon.

Published 6 months ago

Review №12

Published 6 months ago

Review №13

Published 6 months ago

Review №14

It must be nice for employees to stand at the register texting on their phones while customers are waiting in line to check out. She did even greet or acknowledge the customers. SMH

Published 6 months ago

Review №15

Published 7 months ago

Review №16

Staff here is amazing. Truly. Helpful, obviously hard working and trying to get everything done in a timely fashion. Always happy to answer questions or try and help you find an item. Company in general is frankly, kind of garbage IMO. Their newest attempt at penny pinching is self checkout machines, so that they can pay less employees to man registers and have the store on a skeleton crew. Since Michaels bought out and closed A.C. Moores, their coupons stink, they don't accept competitors coupons, and the prices have gone up to account for the few coupons they offer. (Yes, Michael's Corporate. Crafters *notice* when you increase the price of something by 20% and only offer 20% off coupons anymore! ) I now only shop here when I need something quick, otherwise I tend to shop at Joanns (also great customer service/employees!) or Amazon and save $.

Published 7 months ago

Review №17

Published 7 months ago

Review №18

I love Michaels!

Published 7 months ago

Review №19

The amount of times I’ve heard “Cheerleader” by OMI in this store is actually astonishing. The song has been playing every single time I’ve visited for at least the last six months, sometimes every two or three songs but sometimes literally on repeat! This feels like some sort of human rights violation against your employees. It certainly adds to the bleak, surreal atmosphere of this store. Please stop playing “Cheerleader” by OMI not only for the comfort of guests but the sanity of your staff.

Published 7 months ago

Review №20

Every time I’ve been to this store in the past year they play that “I think I’ve found myself a cheerleader” song. Today they played it five (5) times in 35 minutes. I don’t understand.

Published 7 months ago

Review №21

I spent more time in the line waiting than shopping . Disappointed with them

Published 8 months ago

Review №22

Found what I was looking for

Published 8 months ago

Review №23

Published 8 months ago

Review №24

I gave 3 stars because it is a very good business with very nice and friendly employees. The one thing I don't like is the variety of model cars and paints is awful they had only one car and that same car has been there for the last 3 months so seems they haven't received any shipment for new models. Also, their model car paint selection is awful as well. They have a small variety but multiples of the same colors that make it look like they have a large variety. Other than the lack of model kits and paints, the store is a very good craft store.

Published 8 months ago

Review №25

Published 8 months ago

Review №26

Grown over

Published 8 months ago

Review №27

Prices not bad could be better, honestly why vinyl cost so much ? I bought some on sale by the register, went home made some stuff and the “cheap” vinyl ruined my project big time. I can’t even use the rest of it had to throw it out Kmt.

Published 8 months ago

Review №28

they have what I need

Published 9 months ago

Review №29

I enjoy shopping Michael’s but this store is always out of stock of yarns. I no longer shop this location.

Published 9 months ago

Review №30

Published 10 months ago

Review №31

Published 10 months ago

Review №32

Published a year ago

Review №33

Nice store, except at checkout I tried just to pay cash and get out of there. After a rigamaroll at check out, the clerk put my stuff in a bag and no where in there was one item and my receipt. They were in total denial they had made any mistake. Still don’t have my swatch of material I paid for. Total rude and useless customer support.

Published a year ago

Review №34

Published a year ago

Review №35

They were out of superglue

Published a year ago

Review №36

Published a year ago

Review №37

Published a year ago

Review №38

Published a year ago

Review №39

NICE Deals!

Published a year ago

Review №40

Published a year ago

Review №41

Published a year ago

Review №42

Not only did I find what I was looking for, and more, the staff was great. One helped me find a few things and assisted me in picking the best option of the variety available and the cashier helped me with the app and coupons at checkout. More than satisfied with the entire adventure I had here and I will definitely be returning to this location in the future

Published a year ago

Review №43

Its been a while since I shopped in person at a craft store...really disappointed by the options for watercolor...a couple of cheap art kits, no tube paints, no watercolor paper...disappointing ...

Published a year ago

Review №44

Published a year ago

Review №45

Published a year ago

Review №46

I recently had an encounter with the manager whose name I saw was Melissa. I had a missing piece to my purchase and a kind employee suggested a solution to my issue and when she had her manager come to back her up, she was not only rude to me, but rude to them as well. Very distasteful. Having a manager represent your store in this manner is disgusting, especially DURING THE HOLIDAY SEASON.

Published a year ago

Review №47

Everything you need for crafting, parties and holidays.

Published a year ago

Review №48

Bought t shirts always nice to look aro

Published a year ago

Review №49

Published a year ago

Review №50

Published a year ago

Review №51

Such a friendly helpful staff.

Published a year ago

Review №52

Published a year ago

Review №53

Great store, always deals

Published a year ago

Review №54

Published a year ago

Review №55

Thank you for locking up the POSCA markers! I hate asking associates to unlock products. I googled and found them for almost half the price at another store and they are not locked up! Nothing feels more uncomfortable than having to do a massive restock of something and having to have an associate pull Every Single Item. It would have taken forever and I would have felt so embarrassed for having to eat up so much of someone’s time to pass me single markers! UHG!

Published a year ago

Review №56

We were struggling to find the right size frame. An employee came right over with a tape measure and actually helped pick out the best color frame. She also reminded us to use the 30% coupon. Just when you give up on customer service, you get a pleasant and informative customer service experience.

Published a year ago

Review №57

I went to store for a refund but the cashier not help me much so she called the manager so the manager she’s is unrespecfull because she’s laughing in front on me with the cashier and she didn’t help me I feel ofenden 😠 she’s unprofessional very bad customer service

Published a year ago

Review №58

Great place for our art and craft needs for many years

Published 2 years ago

Review №59

Published 2 years ago

Review №60

Less and less yarn supply each visit and has become very expensive compared to other craft stores.

Published 2 years ago

Review №61

Published 2 years ago

Review №62

Published 2 years ago

Review №63

Published 2 years ago

Review №64

Published 2 years ago

Review №65

Extremely rude manager.

Published 2 years ago

Review №66

Published 2 years ago

Review №67

Good sales definitely needs some love

Published 2 years ago

Review №68

Poor customer service

Published 2 years ago

Review №69

Didn't have what I needed.

Published 2 years ago

Review №70

Lots of crafts, but prices are high.

Published 2 years ago

Review №71

They were full as always.

Published 2 years ago

Review №72

It was clean and the service was great

Published 2 years ago

Review №73

Great framing customer service... Front desk --not so good..

Published 2 years ago

Review №74

Published 2 years ago

Review №75

a little messy in places and some of the shelves are bare kinda weird when you walk in

Published 2 years ago

Review №76

I love Michael's I can stay in that store all day love arts and crafts

Published 2 years ago

Review №77

Published 2 years ago

Review №78

Published 2 years ago

Review №79

Knowledgeable staff in and out with what I needed in no time

Published 2 years ago

Review №80

Some great clearance section finds but most items are marked up relative to other online vendors. A great spot to visit when you need eyes on the item or can’t wait for shipping.

Published 2 years ago

Review №81

Lovely store

Published 2 years ago

Review №82

Published 2 years ago

Review №83

My fav

Published 2 years ago

Review №84

Published 2 years ago

Review №85

😃

Published 2 years ago

Review №86

Published 2 years ago

Review №87

Published 2 years ago

Review №88

Mostly organized but never have what I need to complete my project. Watch the website it's wrong most of the time for in stock items

Published 2 years ago

Review №89

Good selection, good sales

Published 2 years ago

Review №90

Awesome experience, I recommend speaking to Leah or Nico for any questions or recommendations on your craft related needs. Very pleasant and helpful customer service representatives. This will be my go to Michaels location ☺️

Published 2 years ago

Review №91

I love craft stores. Lots of ideas to plan the next trip from each visit

Published 2 years ago

Review №92

Published 2 years ago

Review №93

Published 2 years ago

Review №94

Published 2 years ago

Review №95

Found exactly what I wanted

Published 2 years ago

Review №96

Published 2 years ago

Review №97

I like Michael's crafts bc they always have specials on crafts. But I was in the area to buy my son's girl a gift card for Christmas

Published 2 years ago

Review №98

Published 2 years ago

Review №99

The place to go for framing pictures,crafts,gifts ECT ECT

Published 2 years ago

Review №100

Published 2 years ago

Review №101

Published 2 years ago

Review №102

Great store, friendly staff.

Published 2 years ago

Review №103

If you're a crafter of any type or school, you will find what you need here, or they can get it for you.

Published 2 years ago

Review №104

Published 2 years ago

Review №105

Published 2 years ago

Review №106

A little less organized than last time I visited, but I still found what I was looking for at the time.

Published 2 years ago

Review №107

Published 2 years ago

Review №108

Usual store these days, nothing organized and isle are a fire hazard. Employees are always friendly, which is nice. You fully understand their company game of 50% and coupons when the quality of the items are subpar at least for decorations

Published 2 years ago

Review №109

Very professional and courteous even when returning a broken wood craft item. TYVM

Published 2 years ago

Review №110

So many Christmas items in-store. I stopped in to pick up an order for a set of craft scissors. The set of 12 was on sale for $14 and they cut all different designs. Great deal with my $5 reward coupon!

Published 2 years ago

Review №111

Published 2 years ago

Review №112

It’s ok but it’s a little confusing on pricing and placement of items

Published 2 years ago

Review №113

Published 2 years ago

Review №114

Published 2 years ago

Review №115

Published 2 years ago

Review №116

Hoo9

Published 2 years ago

Review №117

Published 2 years ago

Review №118

Muy amable la señorita

Published 2 years ago

Review №119

Published 2 years ago

Review №120

We went in looking for something very specific and the staff was very helpful, knowledgeable and happy to help!

Published 2 years ago

Review №121

The only craft store closest to me. They have a good scrapbook collection too

Published 3 years ago

Review №122

Published 3 years ago

Review №123

chain store with nothing above expected

Published 3 years ago

Review №124

UPS package pickup point...
Convenient~✌️😎👍

Published 3 years ago

Review №125

Don't like the manager of this store. He walks right by you, in front of people, doesn't say excuse me, when I asked a question he was short and b_tchy. The lady at the front said he was the manager. Wow. Disappointing.

Published 3 years ago

Review №126

Published 3 years ago

Review №127

I love it here.

Published 3 years ago

Review №128

It was a pleasant visit. They have a lot of products to help you with any arts and crafts projects. Choose from creating a variety of seasonal or special occasion centerpieces, floral arrangements, wedding albums or scrapbooks, custom design photo frames, and so much more.

Published 3 years ago

Review №129

Workers are always helpful and super friendly. Clean, everything is labeled, and it's so easy to shop for what you need.

Published 3 years ago

Review №130

Good selection, especially of beads and jewelry findings. The store seems organized and I didn't need to spend any time waiting in line. My only complaint is that they don't have the "ultra smooth" canvas I've seen at other Michaels locations. (They have tons of other canvases though.)

Published 3 years ago

Review №131

Published 3 years ago

Review №132

In the past I would frequent Michael's and AC Moore's. They were both good, but AC Moore seemed to have more categories of products, and more products within each category. Michael's swallowed up AC Moore, yet they did not expand their offerings to be inclusive of those extra choices.

Published 3 years ago

Review №133

Published 3 years ago

Review №134

Mellisa and Kelly were very helpfull with my framing project and assisting me in finding frames.

Published 3 years ago

Review №135

Ordered online and picked up in store. Simple and easy!

Published 3 years ago

Review №136

Fantastic location, I love their selection of paints!

Published 3 years ago

Review №137

it's good

Published 3 years ago

Review №138

Good customer service very friendly

Published 3 years ago

Review №139

Unpleasant girl at checkout. Was frustrated that the machine wouldn't read my chip. Told me I had to use a different card. Seemed very annoyed.

Published 3 years ago

Review №140

Published 3 years ago

Review №141

Always pleasant and Attentive Staff.

Published 3 years ago

Review №142

They always have something on sale, sometimes up to 70% off. It's a great place to find and buy picture frames.

Published 3 years ago

Review №143

Published 3 years ago

Review №144

Published 3 years ago

Review №145

The new layout makes it a wee bit confusing to find items that aren't under the big banner categories, but under those categories things are very well laid out and seem to be organized on a regular basis.

Staff here is friendly enough, seasonal items exceptionally easy to find

Published 3 years ago

Review №146

Michael's is always the place to go for all my art supplies. The only reason I give this location a 3 star review is because every time I stop by they never have some of the supplies I need. When other surroundings area Michael's have them.

Published 3 years ago

Review №147

They were busy restocking the shelves, and everything looked great!

Published 3 years ago

Review №148

They had such a great Christmas clearance for my classroom and my house. I purchased many items even acrylic paint. I was happy to make a stop.

Published 3 years ago

Review №149

It was pretty tidy.

Published 3 years ago

Review №150

Published 3 years ago

Review №151

Published 3 years ago

Review №152

Grissela was very helpful on getting my picture framed up

Published 3 years ago

Review №153

Always have things needed for my crafts

Published 3 years ago

Review №154

Published 3 years ago

Review №155

Published 3 years ago

Review №156

Published 3 years ago

Review №157

Store is quite empty. Picture frame clerk was awesome 👌

Published 3 years ago

Review №158

Very helpful customer service.very clean and organize.kerp up the great service 👍 God bless us 🙏🇺🇸🌎❤️🐈

Published 3 years ago

Review №159

Published 3 years ago

Review №160

Did not find anything I wanted

Published 3 years ago

Review №161

Published 3 years ago

Review №162

Published 3 years ago

Review №163

Published 3 years ago

Review №164

Excellent place to get arts and crafts! Recently here, as everywhere, shelves are lightly stocked, lines are long. North Haven store is cluttered, shelves messy, floors dirty.

Published 3 years ago

Review №165

I love going to Michaels!! My favorite store to go to. I definitely loose track of time when I go there because I enjoy it so much

Published 3 years ago

Review №166

Michael's store is always clean and items are easy to find. The staff is always helpful too.

Published 3 years ago

Review №167

Published 3 years ago

Review №168

everyone was just so nice and professional

Published 3 years ago

Review №169

Published 3 years ago

Review №170

Published 3 years ago

Review №171

Michael's makes me want to create earrings and design this and that, but I'm not that creative. Lol the customer service is superb. 👌🏾

Published 3 years ago

Review №172

I can't get enough of this store. They have a great sale on glass beads and I have racked up!!! The prices can't be beat!
I was shocked and disappointed when I went to Jo-Ann fabrics and could have been ripped off if I didn't comparison shop. Michael's prices are very reasonable. The quality of the beads are great. They have a very good selection of beads. Good customer service in the store is always intact.

Published 3 years ago

Review №173

Found what I was looking for great customer service

Published 3 years ago

Review №174

Tenias buenos precios y liquidación de otoño

Published 3 years ago

Review №175

Published 3 years ago

Review №176

Great customer service

Published 3 years ago

Review №177

Published 3 years ago

Review №178

Published 3 years ago

Review №179

Published 3 years ago

Review №180

I drove all the way to north haven and there selection was horrible.

Published 4 years ago

Review №181

Not a single employee was wearing a mask! Not even the cashier 😷

Published 4 years ago

Review №182

Ever since I started visiting Michaels, I can’t stop going there especially when I’m near its neighboring stores… the store is always cluttered free, well stocked, looks neat and clean, and most importantly the seasonal aisles always stocked with something new. The associates are very nice and friendly, and always busy on the floor and at the checkout counters…

Published 4 years ago

Review №183

Published 4 years ago

Review №184

I can always count on Michael's to have whatever items I need to complete my modeling projects. I needed foam primer, they had it, I needed vinyl tape, they had it.Great store.

Published 4 years ago

Review №185

Awesome, great help in finding what I wanted

Published 4 years ago

Review №186

Published 4 years ago

Review №187

They were re stocking their shelves when I went in, but the experience is still amazing. It feeds your crafter soul.

Published 4 years ago

Review №188

Art supplies

Published 4 years ago

Review №189

Published 4 years ago

Review №190

Published 4 years ago

Review №191

My favorite place for arts and crafts

Published 4 years ago

Review №192

I always love going to Michael's for all my crafting and painting supplies. The only thing is that it is not always easy to find someone to help when you need it.

Published 4 years ago

Review №193

Best service ever. The cashier and manager both were super helpfully and very nice. Thank you

Published 4 years ago

Review №194

Great Clean store Maria is great asset to this store and deserves a raise

Published 4 years ago

Review №195

If you are into crafts, arts, artificial flowers, etc.or whatever, this is the place to visit. They have everything. I love this place.

Published 4 years ago

Review №196

Maria is an amazing cashier and made my day! She deserves a raise!

Published 4 years ago

Review №197

Published 4 years ago

Review №198

Wanted more. I had never been to a Michaels store this one was neat clean organized expected to to be larger. Will go back

Published 4 years ago

Review №199

Published 4 years ago

Review №200

Published 4 years ago

Company information
  • 4 photos
  • 200 reviews
  • 4.3 rating
  • Phone: +1 203-985-0302
  • Website: https://locations.michaels.com/ct/north-haven/4722/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Address: Pavilion, 170 Universal Dr N, North Haven, CT 06473, United States
  • Coordinates: 41.3522517, -72.87028649999999
Categories
  • Craft store
  • Art supply store
  • Christmas store
  • Hobby store
  • Home goods store
  • Party store
  • Picture frame shop
  • Scrapbooking store
  • Yarn store
Working hours
  • Sunday: 10 AM–8 PM
  • Monday: 9 AM–10 PM
  • Tuesday: 9 AM–9 PM
  • Wednesday: 9 AM–9 PM
  • Thursday: 9 AM–9 PM
  • Friday: 9 AM–9 PM
  • Saturday: 9 AM–10 PM
Service options
  • Kerbside pickup: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • On-site services: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Amenities
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes