Red Lobster

320 Universal Dr N, North Haven, CT 06473, United States

Red Lobster
About the Company

Taste the fun side of fancy at Red Lobster, the world's largest and most-loved seafood restaurant company serving high quality, freshly sourced seafood for the seafood lover in everyone! Whether it's a special celebration or everyday occasion, take your day up a notch by diving into delicious seafood at North Haven Red Lobster.

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Reviews
Review №1

John was our waiter. He WAS AMAZING. What a positive person! He knew the menu very well and had the best attitude. Made me feel very special. I will definitely be coming back. John deserves a promotion!

Published 2 months ago

Review №2

Published 2 months ago

Review №3

Published 2 months ago

Review №4

I ordered to go yesterday & was pleasantly surprised. The manager Lela demonstrated excellent customer service. I found
Lela prioritizes every customer's positive experience at Red Lobster . I also liked how the greeter - held the door open for an elderly lady with her walker. I thought that was a class act.

Published 3 months ago

Review №5

Good was great! The Walt's shrimp were perfect.
The brussel sprouts could have been cooked a little more. Our waiter John was excellent!

Published 3 months ago

Review №6

We enjoyed our lunch. It was extraordinarily fresh and tasty! Our server was attentive and the atmosphere was very quiet.

Published 3 months ago

Review №7

Published 3 months ago

Review №8

Make sure y'all get Bria, so Kind and caring!!!

Published 3 months ago

Review №9

The service was great along with the atmosphere, but some of the items I ate didn’t meet its expectations. The biscuits were cold in the inside and felt like they didn’t have the flaky consistency that they normally do. The calamari were a little undercooked and very oily and I wasn’t able to enjoy them as much. As for the Lobster and shrimp scampi, mines were great but as for my girlfriend’s scampi wasn’t as hers came with a little surprise in it, which was a hair. We did address it within the moment, which they were to able to replace but unfortunately my girlfriend had lost her appetite and just wanted to leave. Later that week I called to speak to the General Manager Lela Ali about my situation, and felt like just was mocking me, as well as felt like she was just brushing me off and blaming me for not speaking to her about it when I was at the restaurant nor respecting my manner of how I addressed the issue. She claims she’s going to give me a call after I post this review to further discuss, which makes no sense to me. Thank you and I hope this is helpful for those interested in visiting the location.

Published 3 months ago

Review №10

Bad food and service and celing was leaking on my food

Published 3 months ago

Review №11

Published 4 months ago

Review №12

Published 4 months ago

Review №13

Published 4 months ago

Review №14

Published 4 months ago

Review №15

Published 4 months ago

Review №16

Published 4 months ago

Review №17

They really take care of you here. Nancy at the bar/take out area is WONDERFUL

Published 4 months ago

Review №18

Published 5 months ago

Review №19

Waiter was the best that could be. However, Hostess made us wait too long to be seated, serving a birthday party first after seeing us come in and leaving door area unattended. For what the prices have gotten to, one should have no hitches when the place is as empty as this was.

Published 5 months ago

Review №20

Great lobster dip

Published 5 months ago

Review №21

Published 5 months ago

Review №22

Really enjoyed the food. It was served fresh, no complaints. My favorite when I come to Red Lobster are the cheddar cheese bay biscuits!! They were served hot everytime our server brought them to the table! Also, our server was the best!!

Published 5 months ago

Review №23

Published 5 months ago

Review №24

Published 5 months ago

Review №25

Love this place. It seems to be one of the better ones around, from what I've noticed.

Published 6 months ago

Review №26

John at the North Haven Red Lobster 🦞 was amazing.

I appreciate great service, and John delivered. My wife and I will be back with friends and family!

Published 6 months ago

Review №27

Published 6 months ago

Review №28

Published 6 months ago

Review №29

Red Lobster offers a pleasant dining experience with good service and a clean environment. The menu features a variety of delicious options, but some dishes are better than others. The biscuits and fried shrimp are highlights.

Full Review:
My recent visits to Red Lobster have been consistently enjoyable, with a pleasant dining atmosphere and good service. The restaurant was not overly crowded, which contributed to a comfortable dining experience. The cleanliness of the establishment was also noticeable, adding to the overall positive impression.

The menu at Red Lobster offers a variety of options to suit different tastes, whether you're in the mood for a steak with lobster tail or unlimited shrimp. On both of my visits, I found the service to be excellent, with efficient and courteous waitstaff who were attentive to our needs.

As with any restaurant, some dishes are better than others, so it's worth keeping that in mind when making your selection, especially if you're planning to take advantage of the unlimited shrimp option. Additionally, there were times when certain menu items were unavailable, which was a bit disappointing.

However, the biscuits at Red Lobster are always a highlight, with their buttery, flaky goodness that is simply irresistible. The fried shrimp was also delectable, with a crispy coating and tender, flavorful shrimp inside.

One thing to note is that if you opt for the unlimited shrimp option, as with any unlimited offering, there may be a delay in receiving your order from the kitchen. It's important to be prepared for this possibility to avoid any disappointment.

Both of my experiences at Red Lobster have been consistently positive, with good service, a clean environment, and delicious food. While there are some minor drawbacks, such as occasional menu item unavailability and delays with the unlimited options, the overall experience has been excellent. I would rate Red Lobster a solid 4 out of 5.

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You can find me on Insta: @imdanielyoon

Published 6 months ago

Review №30

Published 6 months ago

Review №31

Eh not what it used to be,dead lobsters in tank,drinks watered down.

Published 7 months ago

Review №32

Best Buy does a great service.

Published 7 months ago

Review №33

I live closer to the Wethersfield location but it's always crowded so I took the 40 minute drive to North Haven and it was so worth it! Was seated immediately and although our server seemed overwhelmed everything was delicious. Will definitely be returning in the near future.

Published 7 months ago

Review №34

Service was awful . She didn't check on us at all during our meal . We had to ask for everything including her .

Published 7 months ago

Review №35

Published 7 months ago

Review №36

Qn Tuesday, Aug 13, 2024 there was a group of eight of us that had lunch at Red Lobster in North Haven, and the food, and service was DELICIOUS. I would like too thank Connor our waiter for doing an OUTSTANDING job. 5 stars.

Published 7 months ago

Review №37

My server was very helpful when i couldn't decide what to eat. the Flounder Sandwich wasn't that great unfortunately we won't be going back

Published 7 months ago

Review №38

Published 7 months ago

Review №39

Published 8 months ago

Review №40

Red lobster fell off so bad.. food is just not good anymore!! And it actually made me sick.. i feel terrible this morning after eating it last night. I wasted my money! & im pisst about it.. $60 for mediocre food is so disappointing!!

Published 8 months ago

Review №41

Published 8 months ago

Review №42

Our serverJon was was awesome! From the time we arrived he quickly seated us, provided menus, and got us drinks. Our food came out reasonably quick and everything was on point. Keep up the good work!

Published 8 months ago

Review №43

Excellent service Greeted by Nancy with a big smile, very friendly and very much appreciated. Tried the new chicken ranch flatbread. It was delicious!! Highly recommend enjoying lunch or dinner at Red Lobster North Haven.

Published 8 months ago

Review №44

Crab fest is my favorite time to dine. The selection of foods are wide and the steak matches just about any steak house. Would definitely recommend for large groups on a budget

Published 8 months ago

Review №45

The food was average and didn’t stand out. The server was attentive and provided good service. However, the drinks were terrible—I’d recommend sticking to water. The place was mostly empty, and the quality of the drinks was a major letdown.

Published 8 months ago

Review №46

John was very kind to us, There should be more employees like him. . Excellent service and excellent food. Thank you!

Published 8 months ago

Review №47

Jon the waitress was very kind and friendly he made me feel really comfortable the whole entire stay and my food was wonderful and hot I appreciate the customer service he gave

Published 9 months ago

Review №48

Food was very good and the service was excellent. This particular Red Lobster is one of the only ones left open in the CT, RI, MASS area so if you're in the area please stop there.

Published 9 months ago

Review №49

My server’s name is Jon. He is personable, knowledgeable about the menu and cooking techniques. He is allowed time to eat meals without rushing me prematurely to pay the bill. My food is always, hot and coffee is hot and freshly brewed. He honors specifically requests , if possible. I ask for Jon because of professional and warm receptive service

Published 9 months ago

Review №50

Great good, great service. Server Jon was a great host.

Published 9 months ago

Review №51

The whole staff is great!!! Nanci the hostess, John our server, Lali the manger. We enjoy coming here. Keep the restaurant OPEN!!!

Published 9 months ago

Review №52

The waitress Bria was very helpful and her customer service was excellent

Published 9 months ago

Review №53

Bria was an excellent waitress. She catered to all our needs. She is very professional and pleasant. She has a beautiful personality, which is great in these trying times.

Published 9 months ago

Review №54

Bria Waitress provided excellent, professional, friendly service!

Published 9 months ago

Review №55

Jon was my waiter he was amazing checked up in me making sure everything was good, recommended the best drink I loved my experience. Not to mention the food prepare excellent.

Published 9 months ago

Review №56

Make sure you get John as your server at the North Haven location. Quick, accurate, and friendly service. Made great suggestions for my son and I.

Published 9 months ago

Review №57

Great service. Good portion sizes, even for the kids meals.

Published 9 months ago

Review №58

The service is very good especially Jon. If you go to Red Lobster in North Haven request him as your server. Nice guy who went way out of his way to make my family feel at home.

Published 9 months ago

Review №59

This location is very much open and staying open, from what I understand and was not on the list of closing locations of Red Lobsters. The food at this location is always very good, cooked right, and served quickly. The manager stopped by the check on us and was lovely. Love taking Mom here for lunch and highly recommend!

Published 9 months ago

Review №60

Published 9 months ago

Review №61

Leckeres Essen - die Fischplatte ist sehr zu empfehlen. Guter Service!

Published 9 months ago

Review №62

Published 9 months ago

Review №63

Published 9 months ago

Review №64

Published 9 months ago

Review №65

Published 9 months ago

Review №66

Published 9 months ago

Review №67

Published 9 months ago

Review №68

I am a regular at this location. I wanted to give Kudos to John G, who is an outstanding server there. He is the only server that I request by name at any establishment I frequent, because of his exceptional service and attention to detail. When I am in the area, there are plenty of dining options. However, 9 times out of 10 I go to this Red Lobster because I know that I’ll be taken care of by John.

Published 9 months ago

Review №69

Trash!!!! No communication between servers. We had a birthday reservation. Waitress didn’t check in between on us. The orders we wrong, no rectifying it either. Guessing who’s meal was on the receipt. Mind you we brought our own cake. We had to remind them to bring it out to sing. It was my moms 73rd birthday. Never ever again. My kids tipped she’s lucky because she didn’t do her job.

Published 9 months ago

Review №70

Drove over 2 hrs from Boston to dine here for my mom’s 82nd bday (her choice). The meal started off fine but once the food came disaster struck. My beer was warm, food was less than mediocre and missing items. When we bought this to our servers attention a manager was brought to our table. We explained the situation and everything seemed fine. Until my brother overheard the staff speaking badly abt my family. The whole experience was unprofessional and terrible. Not one employee took responsibility for their actions, instead had a multitude of excuses followed by empty apologies.

Published 9 months ago

Review №71

Delicious sea food

Published 10 months ago

Review №72

Jess is simply amazing! She makes it worth coming to the North Haven Red Lobster location.
Jess creates the kind of vibe that you want to have when dining out.

Published 10 months ago

Review №73

Published 10 months ago

Review №74

Not bad... I recommend

Published 10 months ago

Review №75

Published 10 months ago

Review №76

Published 10 months ago

Review №77

Published 10 months ago

Review №78

Published 10 months ago

Review №79

Published 10 months ago

Review №80

Food was good, waiter John was great he anticipated ours needs, accommodated our requests, very pleasant attitude and timely service, we tipped him well he deserved it.

Published 10 months ago

Review №81

It was really good! Fresh food!!

Published 10 months ago

Review №82

Horrible food, look at the so called scallops and the shrimp was the size of a penny piled up with a bunch of garlic. A waste of time and money. I was actually in awe of how bad my dish was, I didn’t eat it. I will never come back to that Red Lobster in North Haven. Horrible food, however, the service was good.

Published 10 months ago

Review №83

Published 10 months ago

Review №84

Best food in town 👍✅

Published 10 months ago

Review №85

Nothing wrong with the service or the restaurant itself. The food was the problem. It didn't taste as flavorful as I remembered and the food got cold fast. Last time I go here. It seems to me at least that our food we eat have very little flavor anymore. That or I'm getting to old to taste food anymore.

Published 10 months ago

Review №86

Went for lunch food was really good and hot place was very clean and waitresses was so pleasant didn't eat all the food took home only slight negativity is prices but that's like everywhere else so not a big deal.

Published 10 months ago

Review №87

Everything is always delicious! Staff is always super friendly. I’ve eaten in and done curbside both were amazing. Red lobster never disappoints! Try the crab legs with garlic butter!

Published a year ago

Review №88

Published a year ago

Review №89

My wife and I recently visited Red Lobster in North Haven and had an absolutely delightful experience! Our waitress, Chyanne, provided top-notch service—she was attentive and friendly, ensuring our meal and drink was perfect from start to finish. The food was equally impressive; everything we ordered was delicious and beautifully presented. The atmosphere was cozy and welcoming, making our dinner even more enjoyable. I highly recommend this location to anyone looking for quality seafood and wonderful dining service. Hats off to Chyanne and the team at Red Lobster in North Haven!

Published a year ago

Review №90

The food was great however, our server, Zaniyah made it the most uncomfortable dining experience i've ever had. We waited about 5-7 minutes to even get greeted. When we did get greeted she greeted us with "i'm going to skip the intro, i'm tired so what would you like." The only reason I even know her name is because I looked on the check. After we ordered we were given our side salad with no utensils. We genuinely were so uncomfortable to even ask her for a fork since she radiated so much anger. After waiting for her to come by for 5 minutes we asked the VERY lovely host/ busser (kudos to him because he made the experience for us) for utensils and napkins. When asking our server for more biscuits, she ROLLED her eyes and replied "sure" and while walking away threw her hands up in the air. I don't quite think I will come here again. I understand the service business can be very demanding and tiring but as someone who works in the hospitality business, this was just absurd.

Published a year ago

Review №91

Published a year ago

Review №92

Went with two friends (one was new to Red Lobster) and had a great time. The server was fantastic, super nice, and efficient. I got the shrimp 3 eats with hush puppies and the food was delicious. The cheddar bay biscuits were a little soft/gummy/falling apart, and were very small. But, if you could get over the texture, the great flavor was there. While it's not a fancy place, it gets the seafood craving taken care of well.

Published a year ago

Review №93

Published a year ago

Review №94

My family and I dined at this Red Lobster location last evening. Our waiter was QUAN and he was Outstanding! Everything about him, from the welcome, personality, attention to detail and overall customer service was impressive and superb. He's a keeper and should be utilized as such in the Red Lobster organization. I would highly recommend Red Lobster to offer him an opportunity (ies) to maximize his leadership skills which would in fact continue to raise the bar for one of America's favorite restaurant. I've been in retail magement for over 20 years and Quan is rare!

Published a year ago

Review №95

The worst service ever. Ask to be seated at the bar area got the menus then was left there for good while without anyone asking us what we need. Then we decided to ask for a waiter they started communicating in their language about not serving us. That was not professional and very rude. You will not be getting my service ever again.

Published a year ago

Review №96

Dined in today with Connor. He was knowledgeable and very attentive. I’ve been going to this location for years and this was the first time my family and I were able to bond with our waiter. We are a large family and he was able to keep up. He had great suggestions, knows his menu and has exceptional customer service. He’s a very respectable young man. He deserves a raise! Thanks Connor we will see you again!

Published a year ago

Review №97

Great place definitely going back

Published a year ago

Review №98

Exelente servicio por parte de Mike, comida deliciosa,ambiente fenomenal no puedo esperar para regresar...ummm

Published a year ago

Review №99

Published a year ago

Review №100

Published a year ago

Review №101

Jess was the best!! So kind and attentive. Absolutely worth the drive over. Worth every penny for service like this. Food was on point and so hot!! Drinks were amazing. Get a lobster-Rita!!

Published a year ago

Review №102

My mother, sister and I went inside and waited for approximately 25 minutes...and NO ONE bothered to seat us. I approached the bartender TWICE for service and was told that someone was coming. We just left.

Published a year ago

Review №103

Published a year ago

Review №104

Best anniversary gift I could get for my beautiful wife ❤️. Her first time there and our waiter Kevin made it a real nice surprise.

Published a year ago

Review №105

It was absolutely fantastic. The food was great. The staff was absolutely wonderful. The restaurant was clean. I am one to complain if something's not right. Is very seldom do I express great satisfaction. This one deserves it.

Published a year ago

Review №106

There are no words to describe the amazing time my family and I had at the North Haven Red Lobster location. We were celebrating my sons birthday and the staff made his day xtra special. A big thanks to our amazing waitress Jessica F. Jessica was absolutely amazing, and helped make our time there xtra memorable. The food was just as fabulous. We will definitely be back.

Published a year ago

Review №107

Es la 2da vez que lo visito y la experiencia siempre es excelente. Nuestros platos fueron:
Lobster & Shrimp lovers dream $49.99, VB Cheesecake, Michelob ultra, Ultimate feast Lobster $43.99. Todo estuvo exquisito, nuestro mesero fue muy atento, el lugar estaba lleno.

Published a year ago

Review №108

Published a year ago

Review №109

I had dinner last night with my wife and I gotta say Bria was fantastic. My only regret is not telling her manager how great she was. Hopefully it reaches her. The food was excellent and well cooked.

Published a year ago

Review №110

Excellent food, exceptional service. It is just a tad dark in the restaurant. But atmosphere - generally excellent. Keep it up

Published a year ago

Review №111

I got sick after I eat there. Other then that I thought it was great service very clean.

Published a year ago

Review №112

I was a regular at this location in North Haven, CT. I decided to do a take out it was just as terrible then dining in. One of the manager's have no customer service skills. I pray she goes back for training. I order the New Orleans salmon. Shame on Red Lobster for letting the cook serve food that looks like this....

Published a year ago

Review №113

Sat at the bar for a quick drink but ended up staying for two and had an appetizer. Server was attentive and treated us very well.

Published a year ago

Review №114

Place went down through the years . I received the surf and turf and it was bad . The waiter took too long to bring us our food . I could tell because the plate was super hot and food was dry . I told the manager and she tried to down play what I told her .

Published a year ago

Review №115

Good food friendly staff!

Published a year ago

Review №116

The absolutely worst food food I've ever had in my life

Published a year ago

Review №117

I recently had the pleasure of experiencing great service with Christina, From the moment I walked in, I was greeted with a warm smile and friendly demeanor.Throughout my entire dining experience, she was attentive and professional. She constantly checked on me to see if I needed anything and made sure my water glass was always full. They were knowledgeable about the menu and provided helpful recommendations when I couldn't decide what to order.The food itself was outstanding. Each dish was prepared with care and attention to detail. The flavors were well-balanced and everything was cooked to perfection.

A special thank you to Christina and all her help !

Published a year ago

Review №118

Our food was delicious. The low star rating is for our server. Everyone was friendly and kind except for our server.
We were a party of 11, celebrating my daughter’s birthday.
We were rudely “greeted” by our server. I don’t recall her telling us her name, I just remember her asking us for our drink order and if we were doing separate checks with so much attitude.
Every interaction with our server was as if she didn’t want to be bothered with us. The only time she was nice and personable was when she was giving us our check.
I understand the frustrations of working during a busy holiday weekend, but her rudeness was uncalled for.

Published a year ago

Review №119

Always is a good wx6
perience

Published a year ago

Review №120

Published a year ago

Review №121

Published a year ago

Review №122

We went for the unlimited shrimp feast! Great biscuits as usual, slat and vinegar shrimp was unexpected and delish.

Published a year ago

Review №123

I was there last night on February 1st
I had the twin lobsters and I was disappointed for the size of them.
They charged $41.99 ,they definitely were not worth the price because they were so small in size. I would not recommend this dish to anyone.

Published a year ago

Review №124

The food is always good and reasonably priced. The service is good but a little slow. I would definitely go back and actually have been going to this restaurant for years. I especially love their bowls, particularly the Southwest Shrimp bowl!

Published a year ago

Review №125

Great dining experience 😃

Published a year ago

Review №126

The food was delicious and the service was exemplary. It was not very busy so everything went well.

Published a year ago

Review №127

Published a year ago

Review №128

Jon was an excellent waiter pleasant attentive and friendly best server in Red Lobster I have been coming here for over 20 yrs

Published a year ago

Review №129

Red Lobster, New Haven location offers a delightful dining experience. The dishes are perfectly cooked and seasoned. Shrimp and lobster Alfredo, grilled salmon and the biscuits are highly recommended 🍤😋🦞The ambiance strikes a balance of casual and family oriented. Service is attentive and efficient. For seafood lovers, it's a must-visit. 👍🏾

Published a year ago

Review №130

We ordered off kids menu And ordered 2 fish and chips. Disgusting. My first and last time here.

Published a year ago

Review №131

Horrible!!! I frequent Red Lobster often as it’s one of my kids favorite restaurants. However, today 12/21/23 will be the last time I come to this Red Lobster in North Haven. I’m not sure what’s going on in the kitchen over the last month or so but my food was cold, my kids order was wrong and my drink taste like ice and lemonade NO TITO’s. I have given them the benefit of the doubt but this is the 3rd time my order was wrong. I ordered an ultimate feast but only ended up with crab leg which was nasty smh.

Published a year ago

Review №132

Very good food

Published a year ago

Review №133

Great place, fast service

Published a year ago

Review №134

The restaurant was clean and tidy. The food tasted delicious as always! My husband loves going here so it was a wonderful birthday present for him!

I was disappointed that there was no soup at all... extra disappointed to not have the New England Clam Chowder.

Published a year ago

Review №135

I stood in the lobby for 10 minutes, and no one acknowledged me. The Hostess went back and forth multiple times before I finally introduced myself. I ordered two to go meals, and they were not presentable. They baked potato was tiny and over baked, there was bearly enough rice to take two mouthful. This is my third time at this restaurant, and each time, the service has gotten worse. I would rather make the trek to Bridgeport Red Lobster than ever eat here again.

Published a year ago

Review №136

The hostess was very pleasant.

Published a year ago

Review №137

Our server John was superb. Staff very friendly. Clam chowder was delicious!

Published a year ago

Review №138

Listen here…When you go to this place, Ask for a man by the name of John to serve your table. Sure the food/drinks are great however the service he gives is chick-fil-A level good. The food is very pricey so do yourself a favor and save up your coins before coming. Great service

Published a year ago

Review №139

Four hair I'm the Creaser salad. 50 percent was taken off our order by the manager. Steve the waiter was AWESOME

Published a year ago

Review №140

Published a year ago

Review №141

Me encantó la comida fresca y deliciosa

Published a year ago

Review №142

John is an excellent server! He was on point with everything, very friendly and we're so glad we stopped for lunch!

Published a year ago

Review №143

Waited a full hour just to not get my food all I got was my drink and then the manager wanted me to wait longer so they can make my food to go I just walked out to the people who hype this place they’re lying to you

Published a year ago

Review №144

I waited for a while to be seated and no one came. So I seated myself. Then the hostess came over and said we normally seat people. Well, no one was there I said. The waitstaff was fine. But the food was okay. Warm not hot. The shrimp was burned! I haven't been to Red Lobster in North Haven in about a year. Last time I was there I sat for 15 minutes and no one came to take my order so I left. After today, I won't be back.

Published a year ago

Review №145

Food was not bussin, the lobster was little and the food portion sucks, the long island drinks suck. To pricey

Published a year ago

Review №146

Food away great and thanks to John for his great friendly service.

Published a year ago

Review №147

Me and my friends were there on Tuesday the 24th. We decided to sit at the bar and Jon was our bartender. Besides it being extremely busy we had one of our best experiences at a restaurant in a long time. Drinks were amazing especially the watermelon Mint Rita. Food was delicious but what sold our experience was Jon. Overall I definitely recommend visiting red lobster in north haven and I would highly recommend asking for Jon C.
Jon thank you again and we will definitely being seeing you again

Published a year ago

Review №148

The stuff fish was good and light in calories. The chocolate cake was very very good. Now that is real chocolate cake.

Published a year ago

Review №149

Published a year ago

Review №150

Published a year ago

Review №151

Me encanta, es bueno por el precio que tienen

Published a year ago

Review №152

Fantastic service and the food came out hot, fresh, and quickly. From the start it was a great visit, the hostess was laughing and joking with my siblings because I was late, of course, then Jon G. was our waiter and he was friendly and engaging. Took time to review some new items on the menu and sang happy birthday to our sister. We had a great time here on a Sunday afternoon. Would come back again and again!

Published a year ago

Review №153

Went there to celebrate my sister's birthday. Jon Green, our waiter, was exceptional. Seriously! Really Good food, great portion to price ratio, and exceptional service. That's what you want in a dining experience. Make sure to ask for Jon 'G' or Jon Green. Also had the privilege of meeting Lela, the regional or district manager. She was courteous and professional. Same w hostess (sorry, I forgot your name); but it was Sunday 10/08/23 at 140pm. Hostess was also great. I rarely post reviews, but we had such a great time on Sunday, I had to give credit and say thanks. Thank you Red Lobster of North Haven. P.s. make sure to ask for Jon G💪🏾👍🏾💯✔️

Published a year ago

Review №154

Jon G
Awesome attentive amazing personality upbeat always smiling

Published a year ago

Review №155

Published a year ago

Review №156

Published a year ago

Review №157

Published a year ago

Review №158

menu is limited , not a big seafood selection to many combo deals ( expensive) steak was way over cooked and garlic loaded hot 4 small semi fried scallops. one of the first seafood places around , got better food at the ball game dishes i would recommend ... none

Published a year ago

Review №159

Have not been to Red Lobster in a long while, Red Lobster did not disappoint for dinner! The food was fantastic, all dishes and all dining had nothing but compliments to the chef! Our server again was fantastic, polite, friendly, and frequently checked if anything was needed while dining. The four stars are due to the cost, and prices are steep as typical of seafood restaurants. I'd like to think that being a larger chain, Red Lobster, could be a little more competitive pricing their menu, but all in all, fantastic dining experience.

Published a year ago

Review №160

Shrimps where very salty salty enough not to eat disappointed 😒

Published a year ago

Review №161

Great time at red lobster this evening. Went for the all you can eat shrimp. Was great ran out of hunger quickly. The shrimp isn't the best tasting but for that price it's hard to beat. Our waitress was kind and everything went smoothly would reccond.

Published a year ago

Review №162

We decided to go to the Red Lobster in North Haven because we hadn’t been there in a while due to us living a half hour away. The food was delicious, especially the endless shrimp that we all got, which were all perfectly cooked and served with various sauces. Despite this, the service was lacking, and we were unhappy because our waitress was too busy with other tables. However, the manager, Hope, came over and was very nice and helpful by doing everything our waitress couldn’t do, like bringing us our multiple shrimp dishes. Once she took over, our experience was much better, and we were a lot happier because of her friendliness! She even checked on us several times throughout our meal so that we had everything we needed. Hope did an excellent job turning our potentially bad experience into a good one! We would highly recommend this place to anyone looking for a great seafood meal.

Published a year ago

Review №163

After telling us our wait was going to be 45 min , we ended up waiting more than an hour. When we finally got our table , we waited about 20 30 min for our waiter to take our order, after she took our order .. waited almost another hour for our food , and when we finally got our food it was missing a lobster tail I had ordered 🤦‍♀️ long story short , my lobster tail arrived when we were getting ready to leave. Terrible experience

Published a year ago

Review №164

Excellent service and so much shrimp yum

Published 2 years ago

Review №165

Best waitress i have ever had, Janel i believe is the way her name was spelled. She was so attentive of me and my table and she was the sweetest, she is the reason why this has a 5 STAR!!

Published 2 years ago

Review №166

Excellent service...great food

Published 2 years ago

Review №167

There seems to be some kind of atmospheric change in the customer service and Culture of their Organization. I wouldn't recommend this place or any place in the corporation to anyone I would avoid it stay away.

Published 2 years ago

Review №168

Placed an order at 7.08pm through their website with a pick up time of 7.45pm. We waited for over 15 min at the curb side pick up spot. I went ahead and called and was told someone will be out shortly and still nothing. Had to call again to tell them its been over 20 min now that we're sitting in the car. Now almost 25 min later finally a lady came out with our food apologizing and saying our food's been ready and sitting there but the first lady who answered the phone clearly didnt give a s*** that we were waiting and didnt even said anything to anybody that we've been waiting. Thats the first and last time that i went to this location since they dont care about customer service. ✌🏻

Published 2 years ago

Review №169

Best Red lobster that I have ever had. Top notch platinum level service. Very easy parking. Nice level of alcohol in the margarita. My late night in the middle of the week dinner was as close to perfection as I ever experienced.

Published 2 years ago

Review №170

The food is always great when we go, and the last time we went the service from our waitress was great. The only reason I'm not giving 5 stars is we were told it would be a 25 minute wait and waited closer to an hour and a half. We had a toddler with us so it was hard to keep her entertained while waiting, we would have gone somewhere else if they would have been honest about time. We were told repeatedly over about 20 mins that they were just "cleaning a table off" for us but it seemed to take quite a while to do that. However, after this experience the waitress was very sweet and polite and our food came out in good time!

Published 2 years ago

Review №171

Published 2 years ago

Review №172

Published 2 years ago

Review №173

Published 2 years ago

Review №174

Published 2 years ago

Review №175

Absolutely Delicious

Published 2 years ago

Review №176

Published 2 years ago

Review №177

The Food The Service Was Quite Delightful
Very professional.
The Experience Was Grade A

Published 2 years ago

Review №178

We got there late around 9pm. We order the all you can eat shrimps for 20 a head. At that time there wasn't many people the service was awesome and the atmosphere was gentle and the food was fresh. Love it!

Published 2 years ago

Review №179

Ordered for take out. Food was eh. Should really keep all cold items together. Should not put butter pats in with hot food.... Melted and unusable. This is 2nd time where meal was nothing to write home about.

Published 2 years ago

Review №180

Published 2 years ago

Review №181

Published 2 years ago

Review №182

Went here on Friday around 8pm, we were sat quickly at the the table but the service was terrible. There was no refills, server could not be found for a long period of time. When she did come to the table until it was time to bring out our food. We asked asked for out drinks before hand and not until our main course came out she brought it way after. She had a very monotonous tone, I get it i work with customers all day but there is no need to be greeted like that. It was not very busy. I would not suggest this place to anyone, my bill came out to be 133 for three people, I was very disappointed for the food quality and quantity.

Published 2 years ago

Review №183

Published 2 years ago

Review №184

Amber C. was the best Server we have ever had. She was a model of professionalism. Hopefully you appreciate her as the great asset she is to Red Lobster.

Published 2 years ago

Review №185

Published 2 years ago

Review №186

Published 2 years ago

Review №187

Published 2 years ago

Review №188

Cheesy crab fries are delicious. The waitress IRIS is a must to have serve you. She made our beautiful princess very happy. The manager is one of a kind and is very sociable. Great environment for family with kids. Highly recommend. Food was hot and delicious. Was nicely paced!

Published 2 years ago

Review №189

I went to the Red Lobster to for the 1st time at this location. When we walked in we were quickly sat. The host was nice. The restaurant had only a couple of tables occupied. We waited for 10 minutes or so before our server came. Once she came we gave her our full order no appetizers .The waters came quickly. The food took forever once she brought it out everything was cold. She did not check up on us, we were not offered refills on drinks or endless shrimp. I had to find a manager because we were completely ignored and the experience was horrible. The manager helped us out and was really nice. We didn't see our server again until she dropped the check. Then the manager took the payment. Our server Amber C was horrible and unprofessional. I'm a server myself so I most definitely know you don't treat people that way. She really needs to look up hospitality.

Published 2 years ago

Review №190

Published 2 years ago

Review №191

Published 2 years ago

Review №192

Never again the food was awful 114.00$ food was not fresh tasted like packaged food just taken out of a box and cooked portion size was like it was for a child and the biscuits was so doughy not even cook the waitress was nice that's about it place has really went down hill

Published 2 years ago

Review №193

We had dinner tonight at Red Lobster. The service & food was great! Thank you to Hailey for being a great waitress. The manager Hope also came around to make sure everything was going good. We can’t wait to go back!

Published 2 years ago

Review №194

Absolutely fantastic dinner. Our server, Jennifer, was wonderful. She knew the menu and made recommendations. We had appetizers before our meal and they cane out at exactly the right time. Everything was hot and fresh. The lobster bisque and new England clam chowder were delicious. We both had the seafood stuffed filet of sole topped with lobster and this fantastic cream sauce. Great experience. Highly recommend.

Published 2 years ago

Review №195

Walked in with my family to no host and 2 guest in the waiting area, after about 10 minutes a server in the bar area greeted us and said someone will be with you shortly, we waited about 10 more minutes, a young man came out (didn't greet us, no I am sorry for the wait) and simply says, let me seat them first and I will wipe a table down for you, after a 15 minute wait, the young man finally comes back (to now a full waiting area) and says, we are short staffed and the wait will be 15 to 20 minutes, I asked does that include me? He responded no, then left. He never returned and we simply left, I truly hope management fixes this issue as this has always been one of our favorite places to dine in the past.

Published 2 years ago

Review №196

The Bairdi crab legs are delicious. They are large and juicy. A must-have! Be sure to ask for Janell, she made my visit PERFECT! She is courteous, and delivers top-notch service!

Published 2 years ago

Review №197

Jon was a wonderful waiter, food was tasty, good time!

Published 2 years ago

Review №198

Well the server was super nice the crab legs was excellent

Published 2 years ago

Review №199

My Experience at red lobster with Jon and Iris was 10 plus 🌟 🤩 ⭐️ they made the atmosphere so relaxing and comfortable. we couldn't ask for better service ❤️ super amazing they were....👍🏾👍🏾

Published 2 years ago

Review №200

I'm not too sure what happen to Red Lobster but, unfortunately this location is lacking in more ways than one. The service is substandard, the food is unreasonably priced and is poorly prepared, cooked and presented, the wait time is extended and the staff is not very customer service oriented. Will not be returning.

Published 2 years ago

Company information
  • 11 photos
  • 200 reviews
  • 4.1 rating
  • Phone: +1 203-234-8917
  • Website: https://www.redlobster.com/seafood-restaurants/locations/ct/north-haven/320-universal-drive-north
  • Address: 320 Universal Dr N, North Haven, CT 06473, United States
  • Coordinates: 41.353835, -72.872714
Categories
  • Seafood restaurant
  • American restaurant
  • Crab house
  • Family restaurant
  • Restaurant
Working hours
  • Sunday: 11 AM–10 PM
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM
Service options
  • Kerbside pickup: Yes
  • Delivery: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Fast service: Yes
  • Great dessert: Yes
Popular for
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Alcohol: Yes
  • Beer: Yes
  • Cocktails: Yes
  • Coffee: Yes
  • Comfort food: Yes
  • Happy-hour drinks: Yes
  • Happy-hour food: Yes
  • Healthy options: Yes
  • Small plates: Yes
  • Spirits: Yes
  • Vegetarian options: Yes
  • Wine: Yes
Dining options
  • Brunch: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Catering: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Bar on site: Yes
  • Toilets: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • Tourists: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes