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I drive for UberDelivery and I get orders here frequently but I can’t take them as they take over an hour to bring items out for pickup. Even when it’s not busy at all. I sat in the pickup zone for an hour watching them bring out order after order for the cars that came and went. Yet I had to cancel the orders after an hour because I couldn’t sit there and not make any money. Yall need to fix this. You requested a driver, don’t waste my time. This has happened multiple times and on different days, different times of day. I ALWAYS wait over an hour. Out of 11 orders I’ve accepted, I only managed to deliver 2. The rest got canceled because of excessive wait time. Please fix this or stop requesting drivers.
Published 4 months ago
I ordered four items during the Black Friday sale online. I opt for them to be delivered to my house versus ship so when it was delivered, I had two items missing. When I took the items back up there instead of listening to what I was trying to tell them about my situation one of the associates, I am not sure if he was a supervisor or not. I really don’t care. He just was rude and sarcastic , telling me just return all the items. I wanted to keep the items I had and trying to explain that I needed guidance on how to get the other two items since they didn’t have them in the store without being charged again.Plus, the person that the delivered the item put it in the system that they delivered all 4 item. I was very mad because I don’t expect for associate, especially those who call themselves to be supervisors and supposed to know how to resolve issues to be rude and sarcastic. Then he was dismissive about the whole matter. I’m DONE!!!! Back to Amazon I go!
Just in case you are wondering this happened at the store in Douglas Ga.
Published 5 months ago
Worst service possible, came into to exchange air mattresses after the customer service desk was closed. Ended up buying one anticipating to return the next day. Never has someone so quick to decline every option to address my situation, now I’m stuck with multiple air mattresses.
Published 4 months ago
Employee's we're very nice considering how busy they was. It's nice to see a friendly face at a time like this awesome job ☺️Thank you
Published 5 months ago
Nothing worse than walking into a Wal-Mart and expecting to find a buggy for a handicapped person to use and then find that that there are not any available.
Not just that there are none available but they are none anywhere.
The only one I seen was outside with some lady sitting on it carrying on a conversation with someone. I went back to the car and watched this for over ½ an hour.
Normally you see people come in and out with those buggies. NONE! Absolutely not one other buggy come out this store!
I understand I am not from here and that they did just have a lot of wind damage in the area from Hurricane Milton, but come on WAL-MART get your shit together. This IS one of YOUR stores.
Take care of it and your customers.
Today this store lost business because I could go in and shop.
Congrats.
Published 6 months ago
When in Douglas, I always enjoy shopping at this store. I tried calling the Deli four times today and the operator once. No answer. All I wanted to do is let the Deli Dept. Know to check the temperatures more closely on their rotisserie chickens. I gladly bought one yesterday p.m. Took it home to debone and there was too much blood near the bone for my liking. I discarded it. I don't want my money back, Im just trying to make you aware.
Published 6 months ago
Got a car APPOINTMENT. My appointment was at 1-2 pm. Tell me why my car is still not even being serviced? It’s 1:47! Like are yall gonna change a tire and change a battery all in 30mins? I hope so 👀
Ummmm guyssssssssssss.
Published 5 months ago
Published 3 months ago
Published 3 months ago
Published 4 months ago
Can't stand Walmart anymore there all trash but was the only thing around
Published 4 months ago
our walmarts is as clean and pleasant as they come, and the people that work there are loving and sweet.
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
I drive for UberDelivery and I get orders here frequently but I can’t take them as they take over an hour to bring items out for pickup. Even when it’s not busy at all. I sat in the pickup zone for an hour watching them bring out order after order for the cars that came and went. Yet I had to cancel the orders after an hour because I couldn’t sit there and not make any money. Yall need to fix this. You requested a driver, don’t waste my time. This has happened multiple times and on different days, different times of day. I ALWAYS wait over an hour. Out of 11 orders I’ve accepted, I only managed to deliver 2. The rest got canceled because of excessive wait time. Please fix this or stop requesting drivers.
Published 4 months ago
Online shopping and in store shopping items not matching up. More out of stock items in store than what's showing in app or online.
Published 4 months ago
Worst service possible, came into to exchange air mattresses after the customer service desk was closed. Ended up buying one anticipating to return the next day. Never has someone so quick to decline every option to address my situation, now I’m stuck with multiple air mattresses.
Published 4 months ago
Every Walmart is the same and it's full of chaos all the time. I hate going to any Walmart LOL
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
I ordered four items during the Black Friday sale online. I opt for them to be delivered to my house versus ship so when it was delivered, I had two items missing. When I took the items back up there instead of listening to what I was trying to tell them about my situation one of the associates, I am not sure if he was a supervisor or not. I really don’t care. He just was rude and sarcastic , telling me just return all the items. I wanted to keep the items I had and trying to explain that I needed guidance on how to get the other two items since they didn’t have them in the store without being charged again.Plus, the person that the delivered the item put it in the system that they delivered all 4 item. I was very mad because I don’t expect for associate, especially those who call themselves to be supervisors and supposed to know how to resolve issues to be rude and sarcastic. Then he was dismissive about the whole matter. I’m DONE!!!! Back to Amazon I go!
Just in case you are wondering this happened at the store in Douglas Ga.
Published 5 months ago
Everyone knows already how you can save a lot there.this store used to be very reasonable in there prices and now you can't even shop there anymore it's so expensive
Published 5 months ago
Published 5 months ago
Published 5 months ago
Found what I wanted
Published 5 months ago
It's a small walmart. Nice environment
Published 5 months ago
Employee's we're very nice considering how busy they was. It's nice to see a friendly face at a time like this awesome job ☺️Thank you
Published 5 months ago
Great experience
Published 5 months ago
Hate going to any Walmart selfsevice just to pay the same price for goods are ridiculous
Published 5 months ago
No help
Published 5 months ago
Got a car APPOINTMENT. My appointment was at 1-2 pm. Tell me why my car is still not even being serviced? It’s 1:47! Like are yall gonna change a tire and change a battery all in 30mins? I hope so 👀
Ummmm guyssssssssssss.
Published 5 months ago
Really appreciated the help the girls In Electronics Gave me
Published 5 months ago
Walmart is Walmart
Published 5 months ago
Published 5 months ago
My husband lost his phone somebody return his phone to the store. Loved
Published 5 months ago
Published 5 months ago
The parking lot is a disaster area if you have to park by one of the islands with the large rocks it is very treacherous trying to exit your car and slipping and stumbling on them . . . Whose ever grand idea this was needs to rethink it!!!!
Published 5 months ago
Very friendly people. I’m a truck driver and was in need of groceries, very nice place to shop.
I got here early so not to be intrusive to the cars, thanks.
Published 5 months ago
Published 5 months ago
Everything is expanding the employees are miserable. I am done. I am officially a Publix shopper.
Published 5 months ago
Published 5 months ago
The best seafood in town. 5*****
Published 5 months ago
Published 6 months ago
No complaints
Published 6 months ago
Published 6 months ago
Nice produce today. The staff was very helpful in finding a product.
Published 6 months ago
I should mention that during Helene.This Supercenter just showed what compassion and community are all about !!
Published 6 months ago
My visit went smoothly. I found what I needed and I was able to get out in a reasonable time.
Published 6 months ago
When in Douglas, I always enjoy shopping at this store. I tried calling the Deli four times today and the operator once. No answer. All I wanted to do is let the Deli Dept. Know to check the temperatures more closely on their rotisserie chickens. I gladly bought one yesterday p.m. Took it home to debone and there was too much blood near the bone for my liking. I discarded it. I don't want my money back, Im just trying to make you aware.
Published 6 months ago
Only place I can grab all my items at once before heading home...it's very convenient to have a store like this...
Published 6 months ago
Nothing worse than walking into a Wal-Mart and expecting to find a buggy for a handicapped person to use and then find that that there are not any available.
Not just that there are none available but they are none anywhere.
The only one I seen was outside with some lady sitting on it carrying on a conversation with someone. I went back to the car and watched this for over ½ an hour.
Normally you see people come in and out with those buggies. NONE! Absolutely not one other buggy come out this store!
I understand I am not from here and that they did just have a lot of wind damage in the area from Hurricane Milton, but come on WAL-MART get your shit together. This IS one of YOUR stores.
Take care of it and your customers.
Today this store lost business because I could go in and shop.
Congrats.
Published 6 months ago
Published 6 months ago
Okay could have been cleaner, better stocked and more cashiers
Published 6 months ago
Published 6 months ago
More registers open.... Friendly associates
Published 6 months ago
Published 6 months ago
Published 6 months ago
Published 6 months ago
Lot of empty shelves and rely far too much on self checkout. If you want to check yourself out just use Amazon...far more convenient
Published 6 months ago
Published 6 months ago
Published 6 months ago
Published 6 months ago
It's Walmart, perhaps a different layout but still Walmart. Sam had a great idea.
Published 6 months ago
Very friendly people, except in back
Published 6 months ago
Published 6 months ago
Published 6 months ago
I hate going but this place makes it better with their helpful and kind employees
Published 6 months ago
Published 6 months ago
Well stocked for after a hurricane, friendly staff
Published 6 months ago
Published 6 months ago
Published 6 months ago
Different from Texas Super Walmarts. But still have everything you need
Published 6 months ago
Published 7 months ago
Had to stand in line to get in but I got in and out with no problem. Just have to stand in line for now until things are up and going again
Published 7 months ago
Fantastic customer service
Published 7 months ago
Published 7 months ago
Published 7 months ago
Published 7 months ago
It's Walmart. What's not to love? Friendly enough staff
Published 7 months ago
Published 7 months ago
Published 7 months ago
Published 8 months ago
Nice place to shop
Published 8 months ago
Published 8 months ago
Published 8 months ago
Published 8 months ago
Published 8 months ago
Published 8 months ago
Needed change for a $20 after making a self-checkout purchase. No one at a register OR customer service is "allowed" to make change.
So ridiculous 🤣
I hate this place.
Thank goodness for Publix across the street.
Published 8 months ago
Published 8 months ago
Good
Published 8 months ago
You can never find help at night
Published 8 months ago
Published 8 months ago
Published 8 months ago
Published 8 months ago
Published 8 months ago
Yesterday I went tto he Walmart I was approached and greater by the front door staff Outstanding Customer service, thank you to, the African American Woman who offered me a water due to our hot flash lol. While it was Evident that we were from New York the some of the staff was Outstanding to us. However in a blink of a eye it changed yes Racism showed its Ugly face by the Management front end her name was Alendona who has 5 years of service with store along with Steven who was a coach there level of professionalism needs work. They were so Rude I'm in the process of following a formal complaint with the Corporate office. I have never been so Outraged while spending my money we had brought to there attention thst the pre debit cards had a malfunction and the barcodes were being damaged once you attempted to open them and we had the first one we voided due to the damage that was shown and brought to Ms. Alendona attention we explained it would be used to pay for or luggage go back to our home town of Rochester New York and for the Airport luggage and it had to be correct so once she voided that one without telling us there is NO RETURN OR REFUND ON DEFECTIVE PRODUCT WE PURCHASED ANOTHER WITH THE SAME ISSUE NO BARCODE. WHEN THE CASHIER SAME PROBLEM WE IMMEDIATELY WENT TO CUSTOMER SERVICE TO WANT A REFUND WITH. NO HELP NO UNDERSTANDING NO RESPECT NO HELP RUDE DISRESPECTFUL SHE DID NOT WANT TO WRITE HER NAME DOWN I WAS TOLD BASICALLY DO WHAT. ..
I'm glad I don't live here just a visit however as a visitor from another State and spending over a 180.00 disheartening I just wanted EVERYONE TO KNOW EVERYONE THEY DROPPED THE BALLLLLL. WILLL NEVER RETURN TO THAT WALMART AND I WILL BE FOLLOWING THROUGH SINCE THEY ADVISED ME SO WHAT, THANK YOU FOR OUTSTANDING NONE PROFESSIONAL SERVICE AGAIN.
Published 8 months ago
getting better with employee attitude, and better quality on deli erythromycin orders.
Published 8 months ago
Published 8 months ago
Published 8 months ago
Don't open at 6 standing outside at 6.07
Published 8 months ago
Food is fresh and good.
Published 9 months ago
I love that place.
Published 9 months ago
Published 9 months ago
Published 9 months ago
Published 9 months ago
Published 9 months ago
Published 9 months ago
It's Wal Mart
Published 9 months ago
Refuse to use self checkout & the lines are always long to have a person check me out.
Published 9 months ago
Published 9 months ago
Published 9 months ago
Truck parking
Published 9 months ago
Hate having to scan my own items. 1 sales Associate for.check out
Published 9 months ago
Published 10 months ago
Published 10 months ago
Published 10 months ago
Published 10 months ago
Published 10 months ago
Published 10 months ago
Nice store friendly staff
Published 10 months ago
Published 10 months ago
Published 10 months ago
Satisfactory
Published 10 months ago
Published 10 months ago
Published 10 months ago
Published 10 months ago
Published 10 months ago
Very busy and crowded.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
The employees were very helpful and noce
Published a year ago
Published a year ago
I will never shop here again. They had one freaking register open with a lady that had to be in her 80's, bless her heart, but she was slow and was also helping customer service customers. They did not have a lot of the products I normally purchase as well.
They need to move some of the "shoppers" to registers. This is the most ridiculous display of customer service I have ever seen and why I very rarely go into a Walmart!!!
Published a year ago
Good deals
Published a year ago
Register price not reflective of shelf price.
Published a year ago
Published a year ago
They had 4 lines open 8 customers per line waiting this happens way to much
Published a year ago
the local walmart here sucks badly to a point i don't go in unless i need to it's that much of a hassle. i need a moving cart and i can't never seem to find one because i have problems with my feet. they never plug them up so they can charge so if i do find one it's always dead or barely charged up.
Published a year ago
They had everything I need, and some stuff I didn't need; at competitive prices! The staff are always nice to my wife and I.
Published a year ago
Published a year ago
Published a year ago
This is a Walmart, it was clean backward from my usual Walmart. The workers were friendly and helpful, I found what I needed and got out of there.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
This place is the slowest distribution center I've ever delivered to 4hrs to unload a trailer. Please do not accept any loads here the warehouse workers are clock riders. But will want to give a failed delivery if you deliver early or pick up late
Published a year ago
Published a year ago
Has not been very stocked lately and the self checkout is only convenience.
Published a year ago
Published a year ago
Published a year ago
I've been setting here in sporting goods for over 30 trying to get some pallets n ask countless ppl who work here that I need help n am still waiting this is sad
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Great customer service everyone is very friendly especially the ones that greet you coming in and the self checkout cashier are very helpful too
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Much better than Fitzgerald or Tifton. You can tell a difference in management from the demeanor of their employees.
Published a year ago
Published a year ago
The staff is always friendly and helpful.
Unfortunately, this Walmart continues to have supply issues. I never seem to be able to purchase everything on my list.
Published a year ago
Douglas Walmart can care less if you shop there, employees do not acknowledge that you are even there,1/5/24 it's still the same could care less if you shop with themselves and hope the New Publix changes their cost customer service, the pharmacy takes forever to get waited on 2nd person in line waited 20 minutes before I was told next person!!!
Published a year ago
Published a year ago
The 2 stars are for the inside appearance alone, you may not ever care.. BUT 🤔 I should have taken some pictures so you could see what I seen.
🤦🏾♀️Walmart, why are you looking like this? You are looking dark and gloomy, while the other Walmart is looking vibrant. When you upgraded your cash register lines, what happened to your floors? Let there be light! Come on now🤷🏾♀️ LED hint, hint
Never mind me, I'm from another town, I'm just here for work and returning to my town. Cleanliness is everything for a store.
One more thing... Bathroom 💩🤧
Published a year ago
Published a year ago
In da hood
Published a year ago
This is the worst Walmart I've ever been to. They never have a good stock, and that is baffling since there's a distribution center in town. It's small, and the building is rough.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
A staple of the community.
Published a year ago
I stopped to get gas at walmart, there was only two people in line in front of me everything went real smooth real fast I got my gas got out of there
Published a year ago
Published a year ago
Published a year ago
Today only one girl taking out pick up in the pouring rain. I felt so sad for her all parking spaces were taken and people including myself left without my pickup. If I would have been her I would have called home office because management should have stepped in. 2/12/24
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Great store in and out no problem
Published a year ago
Clean and friendly
Published a year ago
EDIT: January 29, 2024
New order made and delivered today, & same exact issues still exist. Today, it was a partially exposed head of lettuce where the plastic is ripped open & a red bell pepper in my order is rotten. Does anyone from management read reviews? I called in for credit on my credit card as Walmart wants customers with W+ to BRING in bad vegetables. Excuse me? How is calling in or bringing in Walmart's screw-ups saving me time or money? Thoroughly disgusted with this store. Keeping my review here each delivery until management addresses issues!
~~~~~
January 22, 2024 Original Review:
I have W+ & I see no reason to keep itany longer. I'm a vegetarian & buy A LOT of veggies. Who is training the shoppers to shop for us? If they won't eat it why would I? Bananas needed to be tossed, as they wouldn't last 24 hours. One of the red bell peppers had rot on the sides, cucumbers were soft in the middle rather than firm throughout & showed signs of "dimpling" which is a sign of old age.
I order online through W+ twice a week on average, and shouldn't have to order 3 times a week. Publix has opened this this last week here in Douglas. I have been filling prescriptions in Tifton there to do fill ins and see the freshest on ingredients & items Walmart doesn't carry such as Swiss Chard & other veggies. Frankly, I'm at the point where I'd rather pay a third party fee and get fresh veggies than to have what I've been getting.
A manager emailed me about how the delivery people weren' following my directions. I told him all it took was to read my notes. They delivered to my front door where I couldn't even get out the door. I have a cart for the delivery people to put items in with instructions to go & deliver to the side door. I also addressed the lack of fresh ingredients. Manager avoided that topic but said delivery was a different department & they don't pick orders. This isn't true as I have spoken to delivery drivers & many have told me they picked my orders. This is part of of the reason why there is no training about what makes fresh veggies. I have even volunteered my time to educate the staff.
This is so ridiculous. I understand they can't get e ery item I like, but fresh items and following directions? No excuse. Then the app defaults to a 10% tip. I found this out as I changed how to pay for groceries and never got a follow up to tip the person who left my gro series on the ground. I can't use one hand right now, have a bad back and I just tipped 10% to a person who ignored everything and can't go back and reduce the tip to 5%. What a freaking joke all the way around!
This is by far the worst Walmart I have been in from the disorganization, lack of help and the W+ app and people who work within it.
Published a year ago
Published a year ago
Published a year ago
For a few items, self check out is fine, but I despise going to Walmart because we spend 200-300 when we go every 3-4 weeks, and with a cart full, I prefer that the business I'm buying from could atleast check me out
Published a year ago
Published a year ago
Actually had a cashier open
Published a year ago
Prices on cakes are great!
Published a year ago
Published a year ago
Muy buena hay de todo bien surtido
Published a year ago
My second home
Published a year ago
Published a year ago
So what exactly do your employees do when they come to work? No buggies upon entering the store... I had to walk all the way to the other entrance to get a buggy for myself and then on my way out still no buggies and a customer walking in asked me for mine, and on my way to the car I had to let a customer know they might want to take a buggy from the parking lot because there is none available inside. All your buggies are out partying in your parking lot.
Also, everytime I come in here your shelves are trashed, product is not fronted and faced, dented cans on the shelf, shelf strips on the floor, product under the gondolas, and your Frito Lay section is currently wiped out, you must not be staying on top of your vendors.
Good thing Douglas is getting a Publix because they will put you to shame.
Customer service goes beyond just being a friendly face, it also means making sure your store is customer ready, properly stocked, clean, and buggies readily available.
Published a year ago
Published a year ago
This store is always clean and the employees are so friendly. Always find what I need and there is an employee around to help me get things I can’t reach
Published a year ago
Always clean and easy to get in and out of. The only thing I'd like better is if they had actual cashiers to check a person out. It gets really hard when one has a huge cart full of items and have to check oneself out. That is the only thing I despise about most walmarts these days. I wish they had people to check you out
Published a year ago
Published a year ago
- 6 photos
- 200 reviews
- 3.9 rating
- Phone: +1 912-384-4600
- Website: https://www.walmart.com/store/593-douglas-ga/
- Address: 1450 Bowens Mill Rd SE, Douglas, GA 31533, United States
- Coordinates: 31.485261899999998, -82.8481216
- Department store
- Bakery
- Clothing store
- Electronics store
- Furniture store
- Grocery store
- Hardware store
- Home goods store
- Sporting goods store
- Toy store
- Sunday: 6 AM–11 PM
- Monday: 6 AM–11 PM
- Tuesday: 6 AM–11 PM
- Wednesday: 6 AM–11 PM
- Thursday: 6 AM–11 PM
- Friday: 6 AM–11 PM
- Saturday: 6 AM–11 PM
- Kerbside pickup: Yes
- In-store pick-up: Yes
- In-store shopping: Yes
- On-site services: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Repair services: Yes
- Quick visit: Yes
- Plastic bags: Yes
- Credit cards: Yes
- Debit cards: Yes
- SNAP/EBT: Yes
- Credit cards: Yes
- On-site parking: Yes