I saw several under cabinet lights back on the clearance wall. I was highly disappointed to find that every single one I scanned came up full price. Good luck getting help most of the time also.

Edit: I also sent an email to customer service and they couldn't be bothered to respond at all (2 weeks at this point). I really wish we had a Home Depot here.

Published 4 months ago

I visit Lowes alot and spend a lot of money yearly. This was my worst experience at any Lowes. I went in today 12/30/2024 around 220pm. I went in for drywall and a window. Why on Earth would they stack the drywall above 5 feet 4. One drywall is heavy and two without assistance it is very hard to get it down from up that high. I asked for assistance twice and although it was called over the speakers no one ever came.I waited more than 20 minutes and still nothing. Many employees just sitting at pro rewards and or walking around. The only two people I saw actually working were a young guy name alex and the older gentleman who was driving the forklift. I went to pay and initially only one register was open no self checkout registers open near the big exit. So after a bad experience and long wait I will not be back.

Published 4 months ago

Poor customer service .I’ve been in so many times and left packages and walked out because no one would wait on you .In Douglas Lowe’s this past week. I walked up to the self check out and I don’t work there and they want me to check out my own items and the clerk playing on her phone refuses to help me . I had my hands full and I asked her to help me and she said you can do it. I had merchandise that had to put money on gift card. I did not know how. I had tools that required employee to take off anti theft tag . so I laid my things on the counter and said no you can put them all back and I walked out. Oh ,
At that time I was her only customer at the checkout line. Lowes, I hope you understand this, but I do not need any item that I have to check out myself.

Published 4 months ago

"Where do I even start with Matt at Lowe's? The guy is an absolute powerhouse! I watched him load an entire pallet of concrete by hand in under 30 seconds—no forklift, no problem. Just sheer strength and speed. His tattoos are nothing short of epic, and they somehow make him look even more rugged and cool (if that's even possible). Oh, and let's not forget that beard—it’s a masterpiece in itself. Matt’s not just strong and handsome; he’s got this magnetic charm that makes you feel like you're in good hands the second you walk in. Need help with anything? Matt's your guy. Lowe's better be paying him double because he’s basically a real-life superhero in a hardware apron!"

Published 7 months ago

I have a Lowes in my town but sometimes drive 40 miles to get things from this location because they usually have more of what I need and associates are very helpful.

Published 4 months ago

Stay away. They sold a Generac generator during the recent hurricane that was no good. Went to return it and was told they couldn’t because they were still operating under a generator themselves. Told to wait two weeks and then bring back. Now they say we had to return it with in 48 hrs and because we didn’t they refuse to accept it. They tell you what you want to hear just to screw you over for the money. I wouldn’t have brought the generator had there not been a hurricane hit and knock all the power out in the entire area. Call corporate Lowe’s and they initially told us it was no problem to return it, now they gotten amnesia and refuse to assist. All the trust I ever had in Lowe’s standing behind their sells is now gone. They are out to screw people over, specially, during catastrophic incident that affects people mentally and financiall.

Published 6 months ago

They had some really nice flooring choices and a variety of small annual and perennial flowers on sale. They had a few that looked absolutely beautiful. 😍

Published 6 years ago

Spent the last dollar at this store ever! I went to buy a toilet and some plumbing supplies.Couldnt even find a flat cart! None up front!Then finally get to plumbing,employees are walking around, never ask if you need help with getting a 93 lb toilet in a huge box off the shelf and on a cart i finally found abandoned in the store!Then with such great service so far,i go up front to check out.NO REGISTERS! SELF CHECKOUT ONLY!I told i assume an employee standing around and told them i didnt work at Lowes,and someone needed to check my stuff out! Then once again no one to help load the toilet after i paid! Im done!Keep your merchandise,and your half staffed store! I wont be back ever again.PS.on the way home i stopped at our local Farmers Hardware in Alma,before i could get inside a young man asked if i needed any help,the man inside asked me as soon as i came in if i needed help,took my order, checked me out and thanked me for my buisness!I walked out and my stuff was already being loaded in the back of my truck by 2 young workers who were friendly and thanked me again!Get my point? Shop at your local stores and be treated like a customer should be treated.Goodbye Lowes!

Published 10 months ago

Published 3 months ago

Published 4 months ago

Published 4 months ago

I saw several under cabinet lights back on the clearance wall. I was highly disappointed to find that every single one I scanned came up full price. Good luck getting help most of the time also.

Edit: I also sent an email to customer service and they couldn't be bothered to respond at all (2 weeks at this point). I really wish we had a Home Depot here.

Published 4 months ago

I visit Lowes alot and spend a lot of money yearly. This was my worst experience at any Lowes. I went in today 12/30/2024 around 220pm. I went in for drywall and a window. Why on Earth would they stack the drywall above 5 feet 4. One drywall is heavy and two without assistance it is very hard to get it down from up that high. I asked for assistance twice and although it was called over the speakers no one ever came.I waited more than 20 minutes and still nothing. Many employees just sitting at pro rewards and or walking around. The only two people I saw actually working were a young guy name alex and the older gentleman who was driving the forklift. I went to pay and initially only one register was open no self checkout registers open near the big exit. So after a bad experience and long wait I will not be back.

Published 4 months ago

I have a Lowes in my town but sometimes drive 40 miles to get things from this location because they usually have more of what I need and associates are very helpful.

Published 4 months ago

Published 4 months ago

Published 4 months ago

Published 4 months ago

Poor customer service .I’ve been in so many times and left packages and walked out because no one would wait on you .In Douglas Lowe’s this past week. I walked up to the self check out and I don’t work there and they want me to check out my own items and the clerk playing on her phone refuses to help me . I had my hands full and I asked her to help me and she said you can do it. I had merchandise that had to put money on gift card. I did not know how. I had tools that required employee to take off anti theft tag . so I laid my things on the counter and said no you can put them all back and I walked out. Oh ,
At that time I was her only customer at the checkout line. Lowes, I hope you understand this, but I do not need any item that I have to check out myself.

Published 4 months ago

Published 4 months ago

Published 5 months ago

Published 5 months ago

They we're super busy ,but it didn't stop them from greeting with a friendly smile,and very helpful thank you lowes you all we're awesome ☺️

Published 5 months ago

Great experience. Had just what I needed.

Published 5 months ago

Published 5 months ago

Published 5 months ago

Published 5 months ago

I wonder if the lumber employees stopped playing grab ass with each other, they could accomplish more?

Published 5 months ago

Need more registers open

Published 6 months ago

Always a nice experience at lows. Great help with finding or needing assistance as always.

Published 6 months ago

Published 6 months ago

The red vest associates are always on point

Published 6 months ago

Me and my husband in our 70s. Couldn't get any one to help load up lumber

Published 6 months ago

Stay away. They sold a Generac generator during the recent hurricane that was no good. Went to return it and was told they couldn’t because they were still operating under a generator themselves. Told to wait two weeks and then bring back. Now they say we had to return it with in 48 hrs and because we didn’t they refuse to accept it. They tell you what you want to hear just to screw you over for the money. I wouldn’t have brought the generator had there not been a hurricane hit and knock all the power out in the entire area. Call corporate Lowe’s and they initially told us it was no problem to return it, now they gotten amnesia and refuse to assist. All the trust I ever had in Lowe’s standing behind their sells is now gone. They are out to screw people over, specially, during catastrophic incident that affects people mentally and financiall.

Published 6 months ago

Easy to find items and nice and polite staffing

Published 7 months ago

Published 7 months ago

"Where do I even start with Matt at Lowe's? The guy is an absolute powerhouse! I watched him load an entire pallet of concrete by hand in under 30 seconds—no forklift, no problem. Just sheer strength and speed. His tattoos are nothing short of epic, and they somehow make him look even more rugged and cool (if that's even possible). Oh, and let's not forget that beard—it’s a masterpiece in itself. Matt’s not just strong and handsome; he’s got this magnetic charm that makes you feel like you're in good hands the second you walk in. Need help with anything? Matt's your guy. Lowe's better be paying him double because he’s basically a real-life superhero in a hardware apron!"

Published 7 months ago

Published 7 months ago

Published 7 months ago

Got the help I needed to get what I needed

Published 8 months ago

Published 8 months ago

Had what we wanted aisles crowded.

Published 9 months ago

Published 9 months ago

Published 10 months ago

Spent the last dollar at this store ever! I went to buy a toilet and some plumbing supplies.Couldnt even find a flat cart! None up front!Then finally get to plumbing,employees are walking around, never ask if you need help with getting a 93 lb toilet in a huge box off the shelf and on a cart i finally found abandoned in the store!Then with such great service so far,i go up front to check out.NO REGISTERS! SELF CHECKOUT ONLY!I told i assume an employee standing around and told them i didnt work at Lowes,and someone needed to check my stuff out! Then once again no one to help load the toilet after i paid! Im done!Keep your merchandise,and your half staffed store! I wont be back ever again.PS.on the way home i stopped at our local Farmers Hardware in Alma,before i could get inside a young man asked if i needed any help,the man inside asked me as soon as i came in if i needed help,took my order, checked me out and thanked me for my buisness!I walked out and my stuff was already being loaded in the back of my truck by 2 young workers who were friendly and thanked me again!Get my point? Shop at your local stores and be treated like a customer should be treated.Goodbye Lowes!

Published 10 months ago

I visited this store on 25th of june and bought a toro 42 inch 15.5hp zero turn mower, wasn't properly shown how to operate and said the blue handle was a speed throttle, it started violently shaking when engaging the blades, and at moments it would randomly shut off. Well I go back and I was told to try the ariens 52 inch mower, so today I went and picked up the mower, unbeknownst to me they had to charge the battery and I didn't know it at first cause it started raining and the guy told me and my disable dad that we can go sit in our vehicle while he load it on our trailer for us. Well I'll be damned I bring it home and it won't crank, I tried to charge it and it starts smoking. What's bad is I would have 100% recommend lowes for lumber, fittings, they have everything you need hardware wise, bought washers and dryers from them as well. But my experience with buying a zero turn from yall was horrid. I used to trust you guys when it came to mowers, but now I won't. Had an employee tell me it was a bad battery, and don't understand how I would've got sold a zero turn mower with a dead battery.

Published 10 months ago

Published 10 months ago

It's an ok place to get tools or materials for whatever project you are working on, but I advise you to already know what you need because I haven't had any luck with finding a CSA(customer service associate) with any kind of knowledge gained from real world on the job experience no matter what the department is.

Published 10 months ago

Published 10 months ago

Great service and selection

Published 10 months ago

Friendly employees

Published a year ago

Workers were helpful and found everything I was looking for to complete my hot water heater replacement.

Published a year ago

Best prices on concrete bricks and fire bricks.

Published a year ago

Meets my needs everytime!

Published a year ago

Published a year ago

Great

Published a year ago

Published a year ago

Very pleasant experience shopping today, very helpful associates.

Published a year ago

This Lowe’s is awful, if you’re looking for a GOOD home improvement store, spend your money elsewhere. They resell broken and damaged returned items, and clearly don’t inspect items for damages before putting them back on the shelves. Very lazy employees.

Published a year ago

COULD HAVE BETTER WORKERS SPECIALLY ON CABINET DEPARTMENT BAD ATTITUDE PERSON THERE DINT BOTHER TO HELP... ASKED FOR HELP IN ANOTHER DEPARTMENT FOR LUMBET , ASSOCIATE TOLD ME THAT ALL LIFTS WERE OUT OF GAS .... HOW IS THIS POSSIBLE!!!! LOWES FIX YOUR EMPLOYEES!!!! OR HIRE BETTER HELP!!!

Published a year ago

Almost every time, Lowe's has what I'm looking for.

Published a year ago

Just got off the phone with customer service about them price matching with their competitors, they say they don't honor that. Then it shouldn't be advertised that they do!!!!!

Published a year ago

Published a year ago

Published a year ago

2 nice Lowes employees asked if they could help. When I needed help, the 2nd person took time to show me the items I needed. He was very knowledgeable and kind.

Published a year ago

Bought appliances and landscaping plants and other outdoor products. Appliances delivered on time and functional by professional and courteous delivery guys.
Plant variety is excellent and are in good health. Chain store with small town friendly!

Published a year ago

Published a year ago

Published a year ago

Always friendly employees.

Published a year ago

Do not buy appliances from Lowe's. When you try to buy the appliances you want they make excuses as to why they can't sell you that one. They upsell you on the more expensive ones. They deliver it with parts missing. Then make you file a warranty claim for a 3 dollar dryer leg. They refuse to sell you a display model but won't give you the leg off of the display model to make yours complete.

Update- After being referred to Samsung, and being told that Samsung doesn't cover a leg for a dryer, Lowe's Assistant Manager is so incompetent he can't order a leg I found on their website in 2 minutes. Now I'm supposedly waiting on the General Manager to call me.

Update- 24 hrs after the General Manager was supposed to contact me I still haven't heard from them.

Published a year ago

It's alright, but don't expect to find everything you need here.

Published a year ago

Published a year ago

Purchased plants

Published a year ago

Lowe's is always a fun place to go! You can pretty much find anything you're looking for in there and their prices are pretty fair. You can't always find help but it is usually easy to find what you need if you just look around

Published a year ago

Although the Waycross location is closest to the house and the staff are fantastic, the selection inventory leaves a lot to be desired. More than once. I've had to leave Waycross and drive to Douglas to this location to get what I needed.

The staff here are incredible. They really are. He couldn't ask for more helpful folks.

Do I stop going to my local Lowe's and start coming here straight away?🤔 I'm honestly starting to seriously consider it even with the price of fuel and the fact that I lose 2 hours driving backwards and forwards, I think it will be more efficient.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

All went well

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Self checkout only option

Published a year ago

Sent their contractor to measure doors. He does not like people that are of Darker skin Tone(Black People). He presented a Prejudice, Unfriendly and Unprofessional attitude. Didn't answer asked questions, yelling when he directed statements to me. He should probably not contract for Lowe's if he is allergic to Black People.

Published a year ago

BRUCE IN APPLIANCE IS THE MAN I CALLED AND WAS TOLD WASHER I WANTED THEY HAD 1 I JUST HOW CAN I PAY FOR I NEED IT HE WAS VERY HELPFUL AND WILLING TO TAKE OF US WELL PLEASED WITH THE CUSTOMER SERVICE HERE.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Lowes Pro reps are helpful. The availability to be able to go on the Lowe's app and see where items are located make shopping so much easier. Next up on my project is sheetrock and paint!

Published a year ago

Published a year ago

Custom paint was mixed perfectly to match our new metal roof

Published a year ago

Published a year ago

This has been horrible Marty was out and everyone else keeps passing me around. Everyone’s lying. This is so sad to see how far down this Lowe’s is falling. Managers don’t even call you back. Sad.

Published a year ago

Friendly service and had exactly what I needed.

Published a year ago

Was totally let down at this location.was set to purchase 3 full sized appliances ( stove,refrigerator and a dishwasher) not a giant purchase.was maybe $2100.00 total.the person in the appliances department wanted NOTHING to do with helping us.he was too busy to be " bothered".so he simply said that they only have 1 of the 3 items.we wouldn't recieve the 3 appliance discount.i said I would take what's on the floor." No,those are floor models only".he could care less that we walked out to go buy them somewhere else.sad day that lowes is that bad anymore. definitely not going back there.

Published a year ago

Published a year ago

Friendly staff

Published a year ago

Need to get more black people accounts there

Published a year ago

I would like to thank Chris , Jazz for the help of getting together for all I needed for my home..excellent help ,great attitude...Douglas, GA. Store

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Austin helped me not only get a good deal but working to see I got best deal

Published a year ago

Published a year ago

Published a year ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great staff

Published 2 years ago

Great inventory

Published 2 years ago

I love going to lowes for the garden center.

Published 2 years ago

Published 2 years ago

4 gallons of paint. Lowes. You need employees who work.

Published 2 years ago

Do not, again, I say do not trust their computer stock count! There were supposedly 2 of the items ordered online in stock at 10:30 AM and again at 5 PM when we drove over an hour to get to that store. It took them over 30 minutes to finally let us know they did not have any of the items in stock! It was then explained to us that the person that does the online purchasing doesn't work Thursday and Friday, and that's why I was not informed that my item was not available when we got there. Of course, I just assumed it would be there and ready with.
6 hours in between ordering and arrival time. That was my error for not calling to confirm always well.
The only reason why that store is getting three stars is that the young ladies who were taking care of us were very nice and professional.
The moral of the story is to call the store. Make sure somebody does hands-on stock check and put your name on the item to be purchased before you go to pick it up!

Published 2 years ago

Published 2 years ago

Just a typical Lowe's store.

Published 2 years ago

No complaints

Published 2 years ago

Lawn mowers grills ....washers dryers...stoves refrigerator.......

Published 2 years ago

Published 2 years ago

Ok......at best!

Published 2 years ago

Published 2 years ago

Had what I needed

Published 2 years ago

Published 2 years ago

Always a pleasure!

Published 2 years ago

Home improvement..

Published 2 years ago

Published 2 years ago

Had everything I needed for a roof repair job.
Was very easy to get in and out. Used website and they had in stock what site said.

Published 2 years ago

Published 2 years ago

Neat and clean store, very well organized and their sales-personal knows what is where as well how to use it.
You will not be disappointed.

Published 2 years ago

This store general has what you are looking for. Just have to drive for 30 or 40 minutes away.

Published 2 years ago

CFA was very slow this morning. There were only 2 vehicles ahead of us. We waited nearly 20 minutes for our order that was made via mobile ordering (after we'd already checked in at the drive thru order stand).

Published 2 years ago

Good experiences at Lowes lately. Brittany in the paint department has been an absolute blessing to work with. She has went well above expectations to make purchasing paint a pleasant experience... And Mikayla working self checkout is so helpful as well, she helped in ringing up my order... Both these ladies were so nice and it was a pleasure to shop at Lowes....

Published 2 years ago

Love this store

Published 2 years ago

Published 2 years ago

Published 2 years ago

Wish they had more help at checkout!

Published 2 years ago

Published 2 years ago

Great customer service provided by Adrian!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great customer service, available in all areas. Reasonable prices . Good, clean atmosphere

Published 2 years ago

If I didn't have to go to this store I wouldn't! What happened to all the good people who when they saw you looking for something asked right away if there's something they can help you with? This new generation see you and look away immediately unless you ask them a question! You can almost hear the ugh under their breath if you do, ask them something. If you can find anyone working in that department! I personally have found items in the wrong place, Items mixed in the wrong bins, and I guess Lowe's has made such drastic cutbacks (like no more delivering lumber or other large orders) that they no longer provide a marker to write on the bag of washers or bolts what you have. Nope! Instead, we have to wait while the big ole blue binder comes out, so the 17 year old cashier who acts as if she's never seen one before has to literally match the item with the picture! Physically lay it on the page but didn't know the difference between galvanized, stainless steel or just a plain old fender washer. With the exception, one lady from my generation who knew exactly where the under the counter lights were and exactly what I was talking about, and the fact your happiest employees are in the mezzanine giving out bugs of chips and bottled water doesn't soften the frustrations your customers feel. This Lowe's is extremely lucky. there's not a Home Depot store here "yet" because they would or will see a huge drop in sales.

Published 2 years ago

Published 2 years ago

They for the most part have everything i need and good customer service most of the time!

Published 2 years ago

Beautiful flowers in the garden section. I bought mothers day flowers here and my mom loved them

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

No registers open Ever I will shop elsewhere

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Always friendly helpful staff

Published 2 years ago

Worst place to buy ANYTHING, customer services is Zero. Waiting over 30 minutes for help and 15 employees just walking around in their phone. Have to ask 5 times for help nobody show up, i guess my $4k is not need it i just buy a lawn mower somewhere else

Published 2 years ago

Cool

Published 2 years ago

Very Helpful!!

Published 2 years ago

OMG. Go in for sheetrock and no help to be found!! Checkout lady doesn't even know how to call manager or anyone for help. Tells me to look for someone? Horrible place!

Published 2 years ago

Published 2 years ago

Found almost everything needed on this trip...

Published 2 years ago

Published 2 years ago

No problem. Found what we needed

Published 2 years ago

Published 2 years ago

Published 2 years ago

Just to think alone, it was a nice day. Had lunch sat there, just flush my thoughts.

Published 2 years ago

Published 2 years ago

No one is really available to help you, and if yo find someone they take longer than it should be, the numbers and description don’t match what is the aisle, so I have to keep looking for what a need.

Published 2 years ago

You can do this!

Published 2 years ago

Published 2 years ago

Great help, clean store, prices are reasonable unless your purchasing cleaning supplies and ect.

Published 2 years ago

never can find assistance

Published 2 years ago

Published 2 years ago

The Customer service in lowes of Douglas is really bad.There are some very good and helpful people in this store but is is not customer Service

Published 2 years ago

Published 2 years ago

Published 2 years ago

Love this place 🙏

Published 2 years ago

Great costumer service

Published 2 years ago

Published 2 years ago

The employees at the Douglas location have no clue what they are doing. I wanted to order a freezer that they had IN STOCK at the store. I needed one that was available for immediate pickup. I called and asked if they had a specific freezer in stock & they told me YES. I went online and paid for this freezer since they said they had it in stock. The next day when I called to pick up the freezer, a different guy told me that they would not have it for another week, which defeated the whole purpose of ordering one that they had in stock (like I was told). I had to call three times to get anyone to answer the phone. They pick up the phone & immediately place it on hold without saying anything. I was put on hold by this same associate (he said he'd be right back) and after 20 minutes on hold I hung up.

I understand that people get busy and mistakes are made... We are human. But it's literally EVERY TIME I shop at this location. If it's not one thing, it's another. They either need to hire more staff or train the ones they have better.

Published 2 years ago

We bought a Christmas tree from here. The outside cashier called for someone to help with the tree but no one showed up. I had to personally go in the store and grab management to get help with wrapping and clipping the tree. Management sent someone by the way. I felt like management would do it themselves but oddly enough just told me to go back to the area and they would have someone there soon. It wasn’t busy at all.

Published 2 years ago

Gggggrrrrreeeeeaaaatttttt pro desk staff

Published 2 years ago

Published 2 years ago

Published 2 years ago

Always a great visit at Lowes. My favorite home improvement spot

Published 2 years ago

This place let's employees play on their phones more than actually working! Do not order anything in the appliance department 3 weeks before the holidays cause the inventory is too far out of wack and you will let your family down or shall I say lowes will!! Ordering from this place is a joke!!!

Published 2 years ago

The experience at this location is below the Lowes standard. I’m working on a kitchen upgrade and entire home reflooring project and it has been very time consuming and nerve racking. The incorrect product was ordered, the measurements were incorrect, and now we having to place another order for the hallways. The direction was simply to replace all carpeted areas.

Published 2 years ago

Published 2 years ago

We try our best not to go to this location. The staff is beyond rude, almost all of them. They act like you are the biggest inconvenience to their day every time I go here. If they had better staff It would be far more convenient for me to get more things here, but until that happens I will go out of my way to shop elsewhere.

Published 2 years ago

employees are not very knowledgeable or very helpful. not enough employees

Published 2 years ago

Published 2 years ago

Published 3 years ago

Have a very nice selection of your home improvement needs, only complaint I have are a few of the employees would rather to talk to each other than help a customer!

Published 3 years ago

Published 3 years ago

Never anyone around to help. Also the ones around don't know nothing about the store or where to find anything.

Published 3 years ago