Ross Dress for Less is about more- more stores, more brands, and more fashions for the family and home at 20-60% off department store prices every day
It's okay, little messy inside but what Ross isn't. However the employees are really rude for no reason. I was checking out and had 3 items, i said i didn't need a bag (because I don't want plastic bags i have reusable ones in my car and it's THREE things). She said, "Ahh no. You're getting a bag." And had a bunch of attitude and looked at me stange. What was that about?? Absolutely no reason for that. Made me Extremely uncomfortable and as if I was doing something bad for not wanting a piece of plastic.
Published 4 months ago
I am extremely disappointed with the service at Ross. Recently, I purchased an item that unfortunately didn’t work for me. According to the return policy stated on the receipt and the website, customers have the right to return an item within 30 days of purchase if they have the receipt and original packaging. However, when I tried to return the item after less than two weeks, I was denied a refund.
I politely explained the situation to the store staff, presented the receipt, and returned the item in its original packaging, but the staff categorically refused to issue a refund, citing unclear and vague rules. When I asked for an explanation of the reason for the refusal, I was only offered an exchange, which does not suit me, as I couldn’t find anything appropriate.
I also tried to speak with the store manager but received no constructive response. It seemed to me that the staff simply did
Published 6 months ago
I bought sneakers for my husband, and after wearing them, they tore the next day. Less than two weeks later, I came to return the money for this poor-quality product. However, the salesperson and manager were very rude and refused to refund or replace the shoes, even though I had the receipt. I will be filing a complaint with the consumer protection agency about this store and hope it will bring results.
This version is ready for submission to customer service or consumer protection agencies.
Published 6 months ago
Whew! That line looked long when I walked in for a quick return. But I didn't turn around and it went relatively fast with 4 cashiers working for a change. GLORY!
Published 6 months ago
This store sells many low-quality items from unknown brands that break after just a few days. But the worst part is that the store refuses to refund or replace these items. I had a negative experience and feeling after this situation.
Published 6 months ago
This is my favorite Ross store! If I want to look for something at a Ross, I drive all the way from Atlanta to go here because the ones in ATL are awful. This one is organized and mostly clean with a helpful and responsible staff. I guess it comes down to better management. Bathrooms could use a little attention, however.
Published 8 months ago
This store has a lot of cheap, low-quality brands, especially the shoes, which break and tear within the first week. After that, the store refuses to refund your money because you’ve already worn the shoes. The staff at this particular store is terribly rude, especially the manager!!! I urge the store management to pay attention to this and take action!!!!!!!
Published 6 months ago
Published 4 months ago
It's okay, little messy inside but what Ross isn't. However the employees are really rude for no reason. I was checking out and had 3 items, i said i didn't need a bag (because I don't want plastic bags i have reusable ones in my car and it's THREE things). She said, "Ahh no. You're getting a bag." And had a bunch of attitude and looked at me stange. What was that about?? Absolutely no reason for that. Made me Extremely uncomfortable and as if I was doing something bad for not wanting a piece of plastic.
Published 4 months ago
Amo esta tienda y esta en especifico tiene mucha variedad
Published 5 months ago
Whew! That line looked long when I walked in for a quick return. But I didn't turn around and it went relatively fast with 4 cashiers working for a change. GLORY!
Published 6 months ago
This store sells many low-quality items from unknown brands that break after just a few days. But the worst part is that the store refuses to refund or replace these items. I had a negative experience and feeling after this situation.
Published 6 months ago
This store has a lot of cheap, low-quality brands, especially the shoes, which break and tear within the first week. After that, the store refuses to refund your money because you’ve already worn the shoes. The staff at this particular store is terribly rude, especially the manager!!! I urge the store management to pay attention to this and take action!!!!!!!
Published 6 months ago
I bought sneakers for my husband, and after wearing them, they tore the next day. Less than two weeks later, I came to return the money for this poor-quality product. However, the salesperson and manager were very rude and refused to refund or replace the shoes, even though I had the receipt. I will be filing a complaint with the consumer protection agency about this store and hope it will bring results.
This version is ready for submission to customer service or consumer protection agencies.
Published 6 months ago
I am extremely disappointed with the service at Ross. Recently, I purchased an item that unfortunately didn’t work for me. According to the return policy stated on the receipt and the website, customers have the right to return an item within 30 days of purchase if they have the receipt and original packaging. However, when I tried to return the item after less than two weeks, I was denied a refund.
I politely explained the situation to the store staff, presented the receipt, and returned the item in its original packaging, but the staff categorically refused to issue a refund, citing unclear and vague rules. When I asked for an explanation of the reason for the refusal, I was only offered an exchange, which does not suit me, as I couldn’t find anything appropriate.
I also tried to speak with the store manager but received no constructive response. It seemed to me that the staff simply did
Published 6 months ago
This is my favorite Ross store! If I want to look for something at a Ross, I drive all the way from Atlanta to go here because the ones in ATL are awful. This one is organized and mostly clean with a helpful and responsible staff. I guess it comes down to better management. Bathrooms could use a little attention, however.
Published 8 months ago
Chloe
Published 9 months ago
Published 9 months ago
It's great
Published 9 months ago
ew the workers there SUCK. tell me why my GRANDMOTHER went into the store and asked about an amazon pickup because she has no idea how it goes and they were just rude and didn’t help her at all. this place is terrible
Published 9 months ago
the lady who helped me her name was journey and i loved her attitude and she helped me very efficiently and eloquently.
Published 10 months ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Got some great deals on blouses and pants.
Published a year ago
The cashier was so sweet and helpful!
Published a year ago
Published a year ago
You can always find a great deal I Ross
Published a year ago
Decent place to go.
Published a year ago
Published a year ago
This store is always such a mess... I hardly ever go here anymore....
Published a year ago
SAVANNAH THE MANGER. SHE IS THE BEST SHE WENT ABOVE AND BEYOND FOR ME CHECKING CAMERAS ON MONEY I THOUGHT I LEFT BEHIND. HER PATIENCE AND CUSTOMER SERVICE WAS OUTSTANDING! THANKS AGAIN SAVANNAH!
Published a year ago
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Published a year ago
I’m
Published a year ago
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Published a year ago
It was good. I purchased a gift card. That's it.
Published a year ago
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Published a year ago
Customer service was fast and efficient
Published a year ago
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Published a year ago
Cuando uno retorna una prenda ,no retornan el dinero a la targeta 😡😡😡😡
Published a year ago
Good prices and safe place to shop.
Published a year ago
Published a year ago
My best place to shop, new clothing, shoes, home decor 😍 each week, variety of things to buy every time, so affordable, you can always get nice stuff base on your budget, which makes it really worth it 👌.
Published a year ago
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Published 2 years ago
My wife really liked it organized well
Published 2 years ago
Published 2 years ago
I didn't have a good shopping experience there.
Published 2 years ago
Tuesdays are Senior Discount Day but I never remember to go on Tuesdays!! I went in looking for sunglasses ( which were scarce) and came out with 10 shirts!! I love Ross. My favorite place for shoes and clothes and sometimes weird food.
Published 2 years ago
Published 2 years ago
Published 2 years ago
It is so good 👍
Published 2 years ago
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Published 2 years ago
My favorite place for shoes and clothes and sometimes weird food.
Published 2 years ago
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Published 2 years ago
Going downhill.
Published 2 years ago
Love the store. I just hate when the line is backed up.
Published 2 years ago
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Published 2 years ago
I went to GA this store is really nice reminds me of Burlington
Published 2 years ago
Always good needs m.ore dresses
Published 2 years ago
Love the variety,I bought few pieces of clothing and sandals to take back to the UK with me.
Published 2 years ago
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Published 2 years ago
Bought luggage for an up coming trip... very reasonable.
Published 2 years ago
Clean organized store.
Published 2 years ago
We arrived after opening. Clean and we chopped the non hospitable staff off to being young folks. The lady that was organizing the socks with the tiny starter locks needs a raise! She helped us tremendously. O! Let's not forget the lady that was trying to cashier and tell me a 100 xs that the cart couldn't exit the door. Bless her heart ❤️ because if I had a $1 for how many times she has to say that to ppl like me not paying attention Wuuuuuu Lol give her a bonus
Published 2 years ago
Published 2 years ago
Doesn't have inventory choices and quantity like pre pandemic
Published 2 years ago
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Published 2 years ago
Nice place to shop
Published 2 years ago
Published 2 years ago
3bbb
Published 2 years ago
Published 2 years ago
Great selection of merchandise
Published 2 years ago
Very dirty store! Went in for some men's dress pants and a shirt and none of the clothes were where they were supposed to be. Clothes were thrown everywhere! Very disorganized store.
Published 2 years ago
Nosa is an incredibly kind associate at the registers. She made our night. Well done.
Published 2 years ago
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Published 2 years ago
Best store to find great clothes at a low price. My favorite store for dresses too.
Published 2 years ago
Published 2 years ago
Not as nice as it use to be
Published 2 years ago
I enjoy shopping here! It's easy to find just what I need from lounge wear to formal dresses.
Published 2 years ago
Looking forward to Tuesday shopping
Published 2 years ago
Published 2 years ago
Published 2 years ago
Fun place to shop
Published 2 years ago
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Published 2 years ago
This location had really improved its inventory as well as the cleanliness of the store overall. The staff and service have stepped up it's game. Keep up the good work 👏🏾
Published 2 years ago
I always love a Ross this one was just totally unorganized but it was the day after Christmas so I give them a pass
Published 2 years ago
Very slow checkout. Not alot of great finds.
Published 2 years ago
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Published 2 years ago
Buena atencion. Muy amables
Published 2 years ago
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Published 2 years ago
This Ross store use to have everything! Not sure if they have different buyers or what but the quality of their women's clothing has truly gone down. The shoes are picked over and the up shift in prices do not match the quality..Come on Ross I do love stopping in for home goods or pet items & more so get back up to standards so I will love my next shopping experience there!
Published 2 years ago
Store employee SHUTS DOWN BOTH BATHROOMS FOR NO REASON!! EMPTY SHELVES! MERCHANDISE IN THE FLOOR! THE WORSE ROSS EVER RIDICULOUS
Published 2 years ago
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Published 3 years ago
My favorite place to shop for a little bit of everything. My first stop when I need retail therapy...at least twice a week 🙃
Published 3 years ago
It is very nice to live in a city like Douglasville, where there are stores that offer a very professional service, especially the Ross dress for less, 2870 Chapel Hill Rd, my wallet fell on the floor after paying, when I got home I knew. The store had already closed, but they recovered it and when I came back they gave it to me, I appreciate their kindness and honesty. This happened today 06/10/2022-11:04 pm
Published 3 years ago
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Published 3 years ago
Great sheets
Published 3 years ago
Published 3 years ago
The worst customer service! I had just bought a purse the strap was coming unthreaded so I took it right back in I wanted to exchange it! So the cashier says I have to take the bag with me to find another purse and stand in the exchange line.. Mind you there's now only 1 cashier and a lady standing at the 1st register where I was standing just doing whatever! She never acknowledged me! Just kept doing what she was doing. They made me stand in the return line where no one could see me .I was next in line but the next line over was the one that was gonna get taken next.. I walked out with my raggedy purse! I'm so over it!!
Published 3 years ago
Published 3 years ago
Close the store already, absolutely nothing worth buying.
Update: nothings really changed
Published 3 years ago
Good place to shop with good prices. When you go just expect to wait in a long line.they never have enough cashiers.
Published 3 years ago
Published 3 years ago
Nice and clean and a lot of cool items.
Published 3 years ago
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Published 3 years ago
Reasonably priced quality items. The staff is okay too.
Published 3 years ago
Published 3 years ago
love it...
Published 3 years ago
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Published 3 years ago
Great store
Published 3 years ago
Not a good haul today. The selections were bad. They are at low stock in the dresses. I was looking for a cute summer dress but didn't find anything good. Usually a great store. Still my store though.
Published 3 years ago
Published 3 years ago
No pasa nada con Ross 🙆♀️🙆♀️
Published 3 years ago
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Published 3 years ago
Love this place
Published 3 years ago
Published 3 years ago
Good place to shop. But always long lines at registers
Published 3 years ago
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Published 3 years ago
Great inventory
Long lines
Published 3 years ago
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Nice variety of items.
Published 3 years ago
Published 3 years ago
Excellent
Published 3 years ago
I love this place, but the cashier lines are too long. I've had to leave my items and go to another store. It's clean, lots of selections but the lines are too long and the customers just leave. Not much has changed!
Published 3 years ago
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Published 3 years ago
Got really great sales today!! Bought more than I anticipated!
Published 3 years ago
Looked like a crazy mess
Published 3 years ago
Able to find some cute sandals!!!!!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Racks a very dry
Published 3 years ago
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Published 3 years ago
My Favorite place to shop!🤗
Published 3 years ago
Cool shopping at reasonable prices. Household goods and clothing.
Published 3 years ago
Published 3 years ago
Маленький ассортимент выбора вещей
Published 3 years ago
Published 3 years ago
ok selection for the wife.
nothing for me.
Published 3 years ago
Published 3 years ago
Great Service 👍
Published 3 years ago
Published 3 years ago
- 5 photos
- 200 reviews
- 4.1 rating
- Phone: +1 678-838-4980
- Website: https://www.rossstores.com/
- Address: 2870 Chapel Hill Rd, Douglasville, GA 30135, United States
- Coordinates: 33.7283381, -84.7332347
- Clothing store
- Department store
- Men's clothing store
- Shoe store
- Women's clothing store
- Monday: 9 AM–10 PM
- Tuesday: 9 AM–10 PM
- Wednesday: 9 AM–10 PM
- Thursday: 9 AM–10 PM
- Friday: 9 AM–11 PM
- Saturday: 9 AM–11 PM
- Sunday: 9 AM–10 PM
- In-store shopping: Yes
- Delivery: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Men's clothing: Yes
- Women's clothing: Yes
- Quick visit: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes