If I could give no stars, I would. My experience at this store on 1/8/25 was unacceptable, primarily due to the behavior of the manager on duty. The manager was rude, dismissive, and disrespectful—not only to my party but also to Reina, the sweet older cashier.

Reina had a question while assisting us, and instead of providing support, the manager responded abrasively while helping another customer, giving Reina a condescending look as if her question was unworthy of attention. When we asked questions ourselves, the manager’s tone made it clear we were an inconvenience. She spoke to us as if we didn’t matter and couldn’t be bothered to provide assistance.

To make matters worse, the manager didn’t have a name tag or any identification on her apron or shirt. When I asked if she was the manager, she gave a curt “yeah” without offering her name. This lack of professionalism and accountability is deeply disappointing.

I will not be returning to this store, and I sincerely hope that upper management or corporate addresses this feedback seriously. The decline in service and poor training of management is evident. Employees, especially those in leadership roles, should be personable and professional—or not work in customer-facing positions at all. This manager’s behavior made it abundantly clear that she did not want to be there, and it reflects poorly on the company as a whole.

Published 3 months ago

Waste of time poorly stocked, dirty, and the customer service is in the pits. Not the cheapest option anymore. Best to shop other dollar stores where the service is decent. If you must, grab and go keep your head down. Expect absolutely NOTHING even management is nonchalant.

Published 4 months ago

Who added the fake photos? Those are not of this Dollar Tree! This one is an absolute mess. ALL. THE. TIME. I ran in to grab bowls for Halloween and the line wrapped around the store, 16 people in line! ONE cashier! The store is an absolute disaster. I should know better, I’ll stick to Hiram!

Published 6 months ago

The store was chaotic. Mostly empty, items were in the floor and misplaced. I do not go to Dollar Tree in urban areas because this is how they look. But this location in Douglasville was not an urban area. I walked in , saw the mess, and walked right back out.

Published 4 months ago

I visit the Dollar Tree weekly. This location is always out of helium so don't go there for balloons. It's not as clean as I've seen in Peachtree City. Not all Dollar Trees have the same standards. Let the pics speak for themselves.

Published 2 years ago

Im so sad we dont have one in Puerto Rico. Always i go to USA i look for one of them. 1.25 almost all. Cheap prices good items and variety to pick up. I got 3 full bags for 11 dollars. Highly recomended

Published 5 months ago

Located next to Big Lots and Waffle House. Parking lot available for free and easy parking. Take either a right or a left at the light near the Target shopping center for easy access. Bigger than most dollar stores in the area.

Pros:

Store has an open layout - making it easier to see everything. Wide variety of products.

This is the best dollar tree near me. I go to the dollar tree at camp creek, off Old National, and the one an exit away from here next to Walmart - this one is the best. Why? Because they're STOCKED. I hate going to dollar tree just to view empty shelves. This location does the best at restocking, so things are actually available for you to choose.

The staff is usually nice and professional. No complaints. Some associates even asked me if I needed help.

Cons:

The entrance could have been mapped out better. But it is what it is. And the restocking is better than most, but still needs work. You'll still see an empty shelf or two.

Would I Recommend?

Absolutely! I personally shop there all the time.

Published 6 years ago

I found a lot of items that I was looking for. I liked that they had the Snack Zone, the Plus Section, and a refrigerated section. The only thing I didn't like was that there were boxes everywhere. It was hard for me to push my cart around them. This store isn't organized but I still find what I'm looking for.

Published 3 years ago

If I could give no stars, I would. My experience at this store on 1/8/25 was unacceptable, primarily due to the behavior of the manager on duty. The manager was rude, dismissive, and disrespectful—not only to my party but also to Reina, the sweet older cashier.

Reina had a question while assisting us, and instead of providing support, the manager responded abrasively while helping another customer, giving Reina a condescending look as if her question was unworthy of attention. When we asked questions ourselves, the manager’s tone made it clear we were an inconvenience. She spoke to us as if we didn’t matter and couldn’t be bothered to provide assistance.

To make matters worse, the manager didn’t have a name tag or any identification on her apron or shirt. When I asked if she was the manager, she gave a curt “yeah” without offering her name. This lack of professionalism and accountability is deeply disappointing.

I will not be returning to this store, and I sincerely hope that upper management or corporate addresses this feedback seriously. The decline in service and poor training of management is evident. Employees, especially those in leadership roles, should be personable and professional—or not work in customer-facing positions at all. This manager’s behavior made it abundantly clear that she did not want to be there, and it reflects poorly on the company as a whole.

Published 3 months ago

I had a very disappointing experience at the Chapel Hill Dollar Tree. While the older cashier, Reina, was sweet, patient, and understanding, the manager on duty was shockingly rude and unprofessional.

When Reina (the older cashier) asked for assistance with our transaction, instead of stepping in to help or offering guidance, the manager belittled her right in front of customers. She repeatedly told her to “just ring it up” without even trying to resolve the issue or explain the situation to the customer or the other cashier. The manager didn’t disclose her name would just say she was the manager, which only added to her dismissive and condescending attitude.

It was uncomfortable and upsetting to see a manager treat her team this way, especially someone as kind and dedicated as Reina. The lack of professionalism and customer service from the manager made this visit a negative experience.

I hope the store takes this feedback seriously and addresses the behavior of the management team. The hardworking employees, like Reina, deserve

Published 3 months ago

The store was chaotic. Mostly empty, items were in the floor and misplaced. I do not go to Dollar Tree in urban areas because this is how they look. But this location in Douglasville was not an urban area. I walked in , saw the mess, and walked right back out.

Published 4 months ago

Waste of time poorly stocked, dirty, and the customer service is in the pits. Not the cheapest option anymore. Best to shop other dollar stores where the service is decent. If you must, grab and go keep your head down. Expect absolutely NOTHING even management is nonchalant.

Published 4 months ago

Im so sad we dont have one in Puerto Rico. Always i go to USA i look for one of them. 1.25 almost all. Cheap prices good items and variety to pick up. I got 3 full bags for 11 dollars. Highly recomended

Published 5 months ago

Who added the fake photos? Those are not of this Dollar Tree! This one is an absolute mess. ALL. THE. TIME. I ran in to grab bowls for Halloween and the line wrapped around the store, 16 people in line! ONE cashier! The store is an absolute disaster. I should know better, I’ll stick to Hiram!

Published 6 months ago

Published 7 months ago

You get what you pay for things break before leaving the store, and they have a nerve going up .25 cents to $5 shop around you'll beat their prices when it comes to spending a dollar.

Published 8 months ago

You can buy Cleaning Supplies at a discount price.

Published 9 months ago

Published 9 months ago

Overall a good experience

Published a year ago

I like everything about this store.
Helps me with coming up with ideas for my crafts and hobbies.

Published a year ago

So disappointed in my visit today at the Chapel Hill Rd. location in Douglasville. We love going to Five Below but this trip was a true representation of where the Brick & Mortar stores are headed I’m afraid. While shopping with my 2yr. old niece my sister moved one of the stock carts over for them to slip by and look on another aisle and the employees stocking the shelves began talking about her and “how rude some people are and can’t she see they are working” when my sister asked her if she was talking about her, the employee ignored her and then proceeded to shout from the back to the front of the store for the manager. After a brief discussion with the manager (who hesitated to give her name if we were going to report her), told us that she would speak to employee in private. I know that help is hard to find but Five Below come on, the employees don’t have name tags, shirts to wear to provide identification, where is the professionalism? What is happening to having employees with some degree of interpersonal skills? Are there no qualifications to be on the floor working around customers?

On another note, apparently the bathroom is out of order. We were told by an employee and then by the manager that because the stock room is so small that they have to use the bathroom to store product, thus not safe for customers to use so prior to this incident we had to leave and go up to PetSmart (who graciously allowed my niece to use theirs).

Published a year ago

Always find bargains .. clean store but dis organized

Published a year ago

Lines are outrageous! And only one person at the register.

Published a year ago

Published a year ago

I went to this store yesterday, while waiting for my physical therapy appointment. The store was in such disarray. There were shopping carts full of merchandise blocking aisles, freight stacked everywhere. All of the aisles could use some serious zoning. I didn't stay long to shop, because it was so messy. I only bought three items, couldn't wait to get out of that mess. I saw one male stocking on the paper aisle, and two cashiers. One standing around doing nothing. The cashier that checked me out was very friendly.

I hope, if I ever decide to stop to shop there again, that someone takes pride in having a clean and organized store.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Stocked

Published 2 years ago

They were out of alot of products

Published 2 years ago

I visit the Dollar Tree weekly. This location is always out of helium so don't go there for balloons. It's not as clean as I've seen in Peachtree City. Not all Dollar Trees have the same standards. Let the pics speak for themselves.

Published 2 years ago

Published 2 years ago

Published 2 years ago

The cashier today was T and she was the best yet. She bagged the food items separately and for me that was a rare occasion. Great store and customer service 👍

Published 2 years ago

Published 2 years ago

Seasonal selections are plentiful. Isle were clear .... Would love to see more disinfectant sprays/products bk in stock during cold & flu season. Polite fast checkout

Published 2 years ago

One person working need to hire more people and store not organized. Unacceptable to wait in line longer than 5 minutes, was in line for 15 minutes but eventually left. HIRE MORE PEOPLE TO TAKE CARE OF CUSTOMERS AND ORGANIZED THE STORE

Published 2 years ago

Published 2 years ago

Starting to get a little more merchandise which makes shopping for things alot better. Just wish they would make sure to keep the hand sanitizer dispensers full so customers can sanitize their hands after having to work at the self checkout. Or clean the registers after each use.

Published 2 years ago

Tyler was the best ...fast yet socialable !!!!

Published 3 years ago

The store was a little disorganized but otherwise exactly as you would expect. And the cashier seemed friendly even though I couldn’t hear what she was saying.

Published 3 years ago

This Dollar Tree location is notorious for only having 1 cashier with the line backed into an aisle. Other employees will see it and every once in a while jump in to help but most times will keep doing whatever they were. As expected, this is a no frills kind of store with some good items and even a lot of brand names but they may be smaller in size or now under the higher priced section. It's worth it to take a look before shelling out more money for the same thing at a big box store.

Published 3 years ago

Published 3 years ago

I understand being short staffed,however, this is unacceptable 😑 why does this store look like this?

Published 3 years ago

Published 3 years ago

Published 3 years ago

Good finds on stuff you need.

Published 3 years ago

Good grief! What is happening dollar tree? This store used to be well maintained and stocked. Now every time I come here, inventory pallets are all over the store and the store is dirty. Looks like someone mopped the floor with a muddy rag. I could easily spend $50 on a visit in the past but now I go in and cant find what I want or the store so dirty and short staffed I be glad to get out empty handed. When we asked a worker where something might be since they changed up the aisle in some random crazy way, I kid you not, the lady answered “everything is everywhere”. Do better before you go out of business. I can go to pop shelf and get most things $1 rather than $1.25.

Published 3 years ago

Published 3 years ago

This store is always dirty never stocked the worst I've been in

Published 3 years ago

Published 3 years ago

I found a lot of items that I was looking for. I liked that they had the Snack Zone, the Plus Section, and a refrigerated section. The only thing I didn't like was that there were boxes everywhere. It was hard for me to push my cart around them. This store isn't organized but I still find what I'm looking for.

Published 3 years ago

Published 3 years ago

Employees were very courteous and helpful. Store was somewhat cluttered but,good shopping experience

Published 3 years ago

Very busy today and bc of this the store was in disarray. Many carts and boxes all over and many products missing but it's the holidays 🤷🏾‍♀️

Published 3 years ago

Published 3 years ago

Good value for a dollar

Published 3 years ago

Published 3 years ago

Published 3 years ago

I'm impressed with the Dollar Tree on Chapel Hill! They still have plenty Christmas items for sale. It would be great if they were able to expand their space. Maybe in the future.

Published 3 years ago

Good choices

Published 3 years ago

Great place! I take away a star because it is always messy, always. But the associates are nice!!

Published 3 years ago

Cool

Published 3 years ago

I love this store 😍 and the environment is very clean and the people are very well mannered. I also love the fact that the stock supply is very well stocked up unlike the other dollar trees 🌳 I been.

Published 3 years ago

Good selection and great prices

Published 4 years ago

Almost everything is a dollar!!!

Published 4 years ago

Avg

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Half empty shelves, disorganized

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Always find what I am looking for with a great price $ 1 for everything.

Published 4 years ago

Understaffed

Published 4 years ago

Published 4 years ago

Wonderful random things for a dollar. What more can you ask for!

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Well stocked, clean and easy to move through the isles. Staff is friendly and very helpful.

Published 4 years ago

Good service in person but do not try to call and find out if anything is in stock. I waited on hold for 30 mins after the lady told me she would have someone check for me. Finally hung up and called back only for them still to have the phone off the hook (for over an hr). I tried back the next day and the phone just rung. No point to call, just have to go up there to see for yourself.

Published 4 years ago

I love the Dollar Trees but this one is always so messy, not much in stock they have stock put its always stacked on a cart. Just really a dirty store.

Published 4 years ago

Great job.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Ok

Published 4 years ago

Great customer service!!!!

Published 4 years ago

Every dollar tree is slammed pacc'ed. The best time to go is when everyone else is at work.

Published 4 years ago

They have some great things weekly.

Published 4 years ago

hay cositas bien👍

Published 4 years ago

Great prices!

Published 4 years ago

Published 4 years ago

This family Dollar is terrible it's not clean it's not enough lighting in there this is awful

Published 4 years ago

Published 4 years ago

The manager here is great watched her dig in with the rest of the employees also saw how she paid attention to other customers in my opinion she needs to be a area manager and train others how to be part of the team

Published 5 years ago

Published 5 years ago

Published 5 years ago

Awesome as usual. Thank you

Published 5 years ago

Published 5 years ago

Published 5 years ago

It's ok it's a bit messy at times could use a good Cleaning but its convenient to home

Published 5 years ago

No Helium at this time.

Published 5 years ago

Great staff good place to pick up stuff cheap

Published 5 years ago

Worst dollar tree customer service. Store opens at 8am and it wasn't open because they didn't have a cashier but their was someone on staff that could have taken the initiative to do the cashier's job until they arrived.

Published 5 years ago

I can honestly say I like this place. They tend to have what I usually want. On a side note though. Could have been a little bit neater. They always seem to be out of helium too for their balloons. They have good snack selections if you're going there just for getting munchies.

Published 5 years ago

Good employees there, very helpful. Stock is organized & clean.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

1st time @ a Dollar Tree in ATLANTA. Smaller than the ones I go to in Cali but, they have the same products. 👍

Published 6 years ago

Nice employees but the lines are always long and the majority of the time there is only one cashier working. I got on line with 5 people ahead of me!

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Good place to get what you need in a hurry--- cheap !!

Published 6 years ago

Published 6 years ago

No one working registers, instead stocking ignoring the long line of 13 people. 3 people walked out.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Extremely slow checkout.

Published 6 years ago

Published 6 years ago

I really like this store, you can find so many things in there. They even sell frozen food.

Published 6 years ago

Decent one stop shop

Published 6 years ago

Published 6 years ago

Published 6 years ago

I recognize that most of the customers don't have very high customer service expectations; however, the cashier should at least get off her personal phone call while checking out customers.

Published 6 years ago

Published 6 years ago

Good customer service

Published 6 years ago

Published 6 years ago

Always something that could use!

Published 6 years ago

Good selection

Published 6 years ago

Good store

Published 6 years ago

Published 6 years ago

Located next to Big Lots and Waffle House. Parking lot available for free and easy parking. Take either a right or a left at the light near the Target shopping center for easy access. Bigger than most dollar stores in the area.

Pros:

Store has an open layout - making it easier to see everything. Wide variety of products.

This is the best dollar tree near me. I go to the dollar tree at camp creek, off Old National, and the one an exit away from here next to Walmart - this one is the best. Why? Because they're STOCKED. I hate going to dollar tree just to view empty shelves. This location does the best at restocking, so things are actually available for you to choose.

The staff is usually nice and professional. No complaints. Some associates even asked me if I needed help.

Cons:

The entrance could have been mapped out better. But it is what it is. And the restocking is better than most, but still needs work. You'll still see an empty shelf or two.

Would I Recommend?

Absolutely! I personally shop there all the time.

Published 6 years ago

It has lots of households and things you might need.

Published 6 years ago

Published 6 years ago

I’ve never left a review for a Dollar Tree location but the cashier I had was rude to me. She told me I had to take everything out of my mini basket so she can scan the items. I’ve NEVER been told this. Mind you I’m using a cane, it’s already difficult, but she didn’t care. I’ll never come back to this location. First and last time. Did I mention I had to ask her to separate the human food from the dog food and candles? Ya. Great service.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Great place for stockung stuffers

Published 6 years ago

Great customer service

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

This location is kept up and the staff is very friendly

Published 6 years ago

Published 6 years ago

Published 6 years ago

Lots of great deals $1 ea,+ they have frozen food at this location!!

Published 6 years ago

Published 6 years ago

Great Customer Service!!

Published 6 years ago

Published 6 years ago

Nice store, never know what you might find.

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Sexy Monica

Published 7 years ago

Published 7 years ago

Enjoy shopping @everythings $1.
So much good stuff. Alot of nice craft, decorating ideas.

Published 7 years ago

Published 7 years ago

Published 7 years ago

Good deals, but you have to look, because some prices are lower at another store.

Published 7 years ago

Published 7 years ago

This one is so much better than the one by Walmart.

Published 7 years ago

I always loved to stop at the Dollar Tree for snacks when I'm on a road trip. No better place in the world for that!

Published 7 years ago

worst experience of my life! There is a blonde skinny old lady that is VERY racist!!!! Will NEVER shop in this store again!

Published 7 years ago

Published 7 years ago

Great selections and service

Published 7 years ago

Published 7 years ago

Rude cashier. Store was good ,big...and clean. Stay clear of the cashier with fake blue contacts. She is rude.

Published 7 years ago

Polite and well shocked

Published 7 years ago

Published 7 years ago

Huge store, clean & so much to choose from

Published 7 years ago

It had everything I needed.

Published 7 years ago

Great people working their and real sweet

Published 7 years ago

I prefer this Dollar Tree to the other Douglasville location. It's always clean and well organized. They seem to have the new items sooner than other local stores.

Published 7 years ago

My Horrible Experience Ever Went Yesterday The Register Went Down While I Was In Line And We Were First She Went to open another one and the pple behind went first she never said next in line she was rude from the start wasn't no manager with that attitude on register 3 pple had cash couldn't wait in line she wasn't gonna take it at all we have to ring up everything Neva again returned there nothing stocked up out of a lot of things come on now how u gonna run a business

Published 7 years ago

The staff here is fantastic!

Published 7 years ago

Published 7 years ago

Fun and convenient

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

One star to be able to leave a review. The old woman with short hair and glasses went off for no reason, apparently she ran out of money in the register and aggresively slung the coins into the register. Cussed in front of my young children and continued to go off on her coworker who told her to calm down. No apology from any representative whatsoever. I left livid but what can you really do when you don't wanna make a bigger scene in front of kids. Merry Christmas Eve to you too. You suck at customer service.

Published 7 years ago

Published 7 years ago

Published 7 years ago

They have a great selection, lots of stock available and the store is always very clean.

Published 7 years ago

I have no problems there I'm always satisfied with the service and the purchases I make is very convenient I would recommend Dollar Tree to anyone

Published 7 years ago

Published 8 years ago