Thumbs Up Diner

5935 Stewart Pkwy, Douglasville, GA 30135, United States

Thumbs Up Diner
About the Company

Vibrant local diner chain serving a lengthy breakfast menu, plus burgers, chili & tacos.

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Reviews
Review №1

The French toast was good. Being sat took a while. And there was plenty of seating weird expirence when she said she couldn't seat us yet. Coffee was good. The skillet was a lot of potatoes, not a lot of other items, sausage, and shrimp.

Published 4 months ago

Review №2

The staff was nice the food was good.

Published 4 months ago

Review №3

Let's be honest, this food is meh, nothing you can't make better at home, but then you would have to cook. The Douglasville location has better food and service than the Austell location, and if you are looking for a diner atmosphere, this place delivers.

Published 4 months ago

Review №4

Published 4 months ago

Review №5

Published 4 months ago

Review №6

I was actually looking forward to eating here but was highly disappointed. First off, when the server brought out our drinks, the glasses were filthy, (I wish I could upload a picture to show proof). I let the server know and she tells me they’re water spots, which they were not. Secondly, there was a roach crawling on our table and syrup bottle when we were eating. A ROACH!! Again, I let the server know and she proceeds to do nothing at all.
The food was very mediocre at best. I ordered fish and grits and my girlfriend had shrimp and grits. Both dishes were super bland, almost as if no effort went into it at all. We also had French toast and I could honestly say that was pretty decent.
I’d give it a 2/10. Definitely wouldn’t recommend.

Published 4 months ago

Review №7

If in Georgia again I will eat there

Published 4 months ago

Review №8

One of my favorite restaurants. They did forget my shrimp and grits though.

Published 5 months ago

Review №9

Published 5 months ago

Review №10

I’ve decided, I DO NOT enjoy the pancakes! LOL - this apple juice, apple sauce batter is just not tasty. They’re now serving less potatoes, so I assume this is due to inflation. We love the staff, always kind. This location is a keeper.

Published 5 months ago

Review №11

Hair in the food

Published 5 months ago

Review №12

Used to be a gem but I got extremely sick affter eating here recently.

Published 5 months ago

Review №13

My mom and I have been coming here for years with not a single complaint when we sat with Keisha. She was busy today so we sat with Matt.

He was so rude and dismissive when we told him I had a hair in my food. Then walked away in the middle of my mom telling him what was wrong with her food.

He straight up told us most customers don't like the pancakes because of the applesauce used instead of buttermilk. Why would you not tell your guest that.

When we complained about him to another server (because he refused to come back to the table let alone look in our direction) he walked up said the meal was taken cate of and walked away.

As a SUPERVISOR he should have asked if there was anything he could do to help or at least apologize for the inconvenience.

It was his birthday so we were planning to tip him well, but after that unprofessional behavior we opted not to. I hope his birthday gets better and he loses his attitude. It will get him nowhere.

Published 5 months ago

Review №14

Published 5 months ago

Review №15

This place has really gone down hill. My first time going, loved it. Went back another time after and it was still good. Since then? The grits have been terrible……… the wait has been terrible….. don’t think I’ll ever go back to this location.

Published 5 months ago

Review №16

The waiters are very friendly. Food is always good. Prices are cheap

Published 5 months ago

Review №17

I had a very disappointing experience with this restaurant. I placed an order through DoorDash and arrived 45 minutes later to pick it up, only to find that my order wasn't ready. The staff explained that their DoorDash system was down, which caused the delay. Unfortunately, it took another 40 minutes for them to prepare my order after that. Overall, the service was incredibly slow, and I was left frustrated by the lack of urgency. I won’t be returning, and I won’t be recommending this place to others.

Published 5 months ago

Review №18

They move extremely slow and other workers refused to help and assist the lady working the register. We waited more than 30 minutes for a takeout order that was placed and to find out their system was down.

No sense of urgency, professionalism, or care to earn our business. We will never return here again and would rather drive further out and receive better service.

Published 5 months ago

Review №19

I ordered takeout the waitress said about 10mins, it’s been over 30mins and I’m sitting here and another lady asked if I placed an order. This is my second time coming here and I won’t ever come back.

Published 5 months ago

Review №20

Arrived and was seated immediately. Staff was nice. Good menu with many options but we ended up leaving because there were roaches.

Longer story:
Years ago, I tried the East Point (or down that way) location and the experience was nice, but my food was just ok. It wasn't bad and other people seemed to be enjoying the same order, but it wasn't my preference. The rest of my party enjoyed the food. I never went back because I enjoyed other places more. Years later, I learned about the location in Douglasville and was really hoping it would be my redemption experience and I'd have a diner to visit that's closer to me. As I stated above, I never ordered the food. I'm a bit disappointed because everyone talks about how they enjoyed their experience. Beyond the sanitation issue, I'm allergic to roaches and insects venom and roaches trigger my asthma so I won't be dining here.

Published 6 months ago

Review №21

The staff was unfortunately understaffed, the will hit you with the gratuity, and our server was doing way too much.

Published 6 months ago

Review №22

They were blown away by the chicken gravy and biscuits. The potatoes have onions and green peppers in them and they were wonderful. The pancake was good it was great highly recommended thumbs up

Published 6 months ago

Review №23

Family owned diner with great food and helpful staff, great customer service 👍

Published 6 months ago

Review №24

On an anniversary trip to Atlanta, my husband and I stopped into this quaint diner and the food was to die for! People rarely cook bacon crispy enough for me, but they nailed it! The flavors of the meats were amazing and the potatoes with cheese are fantastic as well. The biscuits are whole grain, but SO yummy. We will be back any time we are passing by!

Published 6 months ago

Review №25

Service was fantastic. Server was funny, sweet, hard working. Food was beautiful and filling- absolutely perfect for this economy!!

Published 6 months ago

Review №26

Published 6 months ago

Review №27

I've eaten at the Atlanta location multiple times and the food was always delicious.

Friend suggested we experience this location, because it had been awhile.

I ordered the smoked wings with a waffle, and egg scrambled light.
The wings tasted dry, and the eggs were scrambled hard.

My friend ordered egg whites and toast, which appeared inviting and were good

Published 6 months ago

Review №28

Went to grab breakfast with my husband this morning. We were greeted right away and the server came right over. First “ew” moment was when I received my water, there was something black floating around. I was trying to wait to ask my server to get me a new cup of water because… things happen (no big deal). Then about a minute later is see an pretty good size (at least 1.5 inches long) roach crawling on the booth wall right next to my face 😩🥴 I jumped so quick and just politely asked my husband to tell our server we were leaving.

Another worker killed the roach and our server saw it. I kind of felt bad because they were all nice, but I can’t eat with things in my drinks and roaches crawling around.

Published 7 months ago

Review №29

Published 7 months ago

Review №30

You need to fix the online times to the actual times you close

Published 7 months ago

Review №31

Update: We tried Thumbs Up again today and everything was delicious. Our server Kesha (sp?) was awesome. Will be back!
Food was good. Service was friendly but rushed. Very busy restaurant. Would try again.

Published 7 months ago

Review №32

Published 7 months ago

Review №33

Everything was amazing! The food was delicious.

Published 7 months ago

Review №34

I would give them 100 stars if I could. My family has been going here for years and it is always good even on a bad day. Wonderful staff. The Browns love you, Thumbs up!❤️ If you don’t like this place, you just don’t like great food.

Published 7 months ago

Review №35

The food is excellent and plentiful

Published 7 months ago

Review №36

My girlfriends and I get together here for a mid-morning breakfast about once a month. Convenient location, really super good breakfast selection and food. The diner atmosphere is pleasing and non fussy

Published 8 months ago

Review №37

Loved the food, service. We are from Tennessee we visit three to four times a year.

Published 8 months ago

Review №38

Eggs weren't real, pancakes we're good, put the potatoes weren't seasoned.

Published 8 months ago

Review №39

Published 8 months ago

Review №40

Published 8 months ago

Review №41

Cool spot French toast was great!!!!

Published 8 months ago

Review №42

Published 8 months ago

Review №43

Published 8 months ago

Review №44

Published 9 months ago

Review №45

Published 9 months ago

Review №46

Good service. Good food. Friendly staff. Soft drink mix needs adjustment. Definitely would recommend to anyone.

Published 9 months ago

Review №47

Good lunch

Published 9 months ago

Review №48

I'm a Coffee lover and everyone I've been to Thumbs up they're Coffee doesn't taste good. This Particular day I brought my own Coffe in and Management was so Rude and Disrespectful towards me and my Friends and Family for having our own Coffee, we just got up and left

Published 9 months ago

Review №49

Published 9 months ago

Review №50

Published 9 months ago

Review №51

Freaking love this place!! Went a few tones in one weekend. I couldn’t take pics bcus the food left my plate as soon as it sat at the table 😬

Published 9 months ago

Review №52

I really enjoyed both the food and the atmosphere and the pricing. No complaint was so ever on my experience.

Published 9 months ago

Review №53

Published 9 months ago

Review №54

Sam at Thumbs Up Diner made our family visit truly exceptional. From her warm welcome to her impressive menu knowledge, Sam ensured our experience was delightful. She kept our coffee and drink cups full, accommodated our dietary needs, and made sure our order was to our liking. Sam is a hero of customer service. Our family had a great experience, thanks to Sam’s outstanding service!

Published 9 months ago

Review №55

Food was great and waitress very efficient

Published 9 months ago

Review №56

Food was horrible and dry. Service not good at all.

Published 9 months ago

Review №57

Lakisha is an absolutely amazing server! She was so kind, fast and attentive. Will definitely be returning!

Published 9 months ago

Review №58

Published 10 months ago

Review №59

Food and service were both great

Published 10 months ago

Review №60

I always leave this place happy! The food and the service is always great. Thank you ❤️

Published 10 months ago

Review №61

Published 10 months ago

Review №62

We left IHOP to go here. Because ***k IHOP.

Published 10 months ago

Review №63

Sandwich was mediocre considering my bread was soggy and the lettuce beyond wilted. French fries were delicious but the turkey club w/egg was completely unseasoned. As usual the customer service was exceptional.

Published 10 months ago

Review №64

LAWD!!!! French Toast was sooo good. Omelet was great and my wife loved the fish and grits. Excellent customer service, what more could you ask for.

Published 10 months ago

Review №65

The customer service is top-notch in this place. You just have to have a little patience. Overall, the food and atmosphere is a typical diner, but it’s very inviting and warm.

Published 10 months ago

Review №66

Great breakfast / brunch. Delicious Grits and biscuits.

Published 10 months ago

Review №67

Even seating at the bar, they forgot my order. Over 45 minute wait. Hated that call in orders were prepared and pickup before mines.

Published a year ago

Review №68

Published a year ago

Review №69

Our waitress was amazing but the worst meal I have ever experienced in a restaurant.

Published a year ago

Review №70

This place is a hit or miss. Make SURE you check your food before YOU leave.

Published a year ago

Review №71

I’ve frequented this establishment many times and the food is usually good. I placed a to go order today and had an experience that changed my perception to the point which I will not return even to dine in. I placed an order by phone with Matt who was very kind. Once I came inside a manager stood at the register. He looked up only to let me know someone would be with me instead of assisting me. A blonde woman and Matt assisted me with getting my order and checking out. Once I got to the car I realized the order was not prepared correctly. I called and spoke to Matt briefly before I decided it was best to back inside as I had not left yet. Once I went back inside the black manager again barely looked up as I expressed as the order was not prepared correctly. We exchanged words as he nastily insinuated that he was in fact right. He never once apologized for the wait or the mixup before disappearing in the back. I wasn’t willing to wait any longer than I already had. So I requested a refund. The blonde woman returned again to assist and I asked if he was the manager and she confirmed. I let her know that he was incredibly rude and nasty and her expression told me this was a common occurrence. He should not be in any type of setting interacting with customers. The pancakes were not good. The sausage patties were dried out. Although the omelet looked appetizing I wouldn’t know as I never got a chance to eat it

Published a year ago

Review №72

Published a year ago

Review №73

Published a year ago

Review №74

Food and service was great.

Published a year ago

Review №75

In the chaos of mother's day breakfast I didn't get my servers name, but she was the sweetest and provided excellent service. Mom got a Denver omelet and toast, I had a skillet with potatoes, onions, peppers, medium eggs, and added some chicken sausage. Everything was delicious, and came out quicker than expected considering the crowd. Also the portions are HUGE. I had enough left over for lunch tomorrow. We will definitely be returning

Published a year ago

Review №76

5 stars! Great food, that came to the table super fast. Our go to breakfast spot in Douglasville for years!

Published a year ago

Review №77

This experience at thumbs up was abysmal. I've been going to this restaurant quite some time today I asked for a sandwich on sourdough bread they gave me a half a piece of sausage and white bread as if I wouldn't know the difference. The waitress seen shocked that I wanted a whole piece of sausage on my sandwich as if I never gotten that sandwich before I know I bought that sandwich at least 50 times most of the time I purchased it at the other thumbs up restaurant will the service is great and the food is amazing this restaurant desires a lot and I will not visit this location again terrible terrible terrible

Published a year ago

Review №78

Apparently you can only sit outside if you have a pet. Lol

If you want actual customer service go to the one in East Point.

Published a year ago

Review №79

Published a year ago

Review №80

Awesome food great staff

Published a year ago

Review №81

Awesome food great staff

Published a year ago

Review №82

Very loud. The servers were nice. Food was lukewarm. Took over an hour to get served. We'll definitely skip this place in the future.

Published a year ago

Review №83

Looking forward to going again. The staff was great, especially our server, Kecia. And the food was wonderful

Published a year ago

Review №84

AMAZING SERVICE and Great Food!! Had an awesome lunch, thank you!!

Published a year ago

Review №85

Published a year ago

Review №86

A good place to eat. My daughter took me to brunch. I ordered a waffle, egg whites, and chicken sausage. It was huge, so if you are not a big eater, one waffle is all you can eat. I also had chicken sausage. It was very good and not salty. Our meals together were $30.

Published a year ago

Review №87

Food was amazing!! And we had great service.

Published a year ago

Review №88

Great food and great service

Published a year ago

Review №89

Published a year ago

Review №90

Published a year ago

Review №91

Published a year ago

Review №92

Published a year ago

Review №93

Thumbs Up Diner, a cozy nice tucked away restaurant. I had no idea the location was tucked off in the back of a shopping plaza old shopping plaza to be exact. This is definitely an old fashioned diner and I love the feel that I get when I walk in and be greeted and seated as well. They have some really delicious breakfast items on their menu as well as other dishes, I ended up getting the Omelette and you can build whatever kind of omelette you have a desire for but I will say there are pancakes aren't really the best they were a little doughy on the inside and it didn't feel like they will cooked all the way completely now however some people may like it that way and some may not being myself as one of them. But overall the service was fantastic the cleanliness of the restaurant was spot on it is definitely a spot I would visit again.

Published a year ago

Review №94

Wait stuff was very friendly, accomodating. Breakfast was fresh. Nice breakfast spot in Douglasville. 1st time eating there, i will be returning 👍.

Published a year ago

Review №95

I don’t know. This place just wasn’t for me. Too “healthy” I guess. It’s like if a real chef took over your corner, greasy-spoon, diner.

I can’t say anything I had was “bad”. It just isn’t for me. The pancake I had was odd. The biscuit is made out of buckwheat or something. The potatoes were cut up potatoes, not hash browns etc.

I’m sure if you’re into all that healthier stuff this place would be GREAT. It’s just not for me.

The location is weird. It’s in a strip mall. Google had a little trouble getting me to it. The sign isn’t very big.

The place has lots of seating. Even outside with a little patio out front. Dining counter seating was also available. The place is clean and the service was fast and friendly.

Honestly, I liked everything about this place except the food just isn’t for me. It MAY be for you, so come check it out and make up your own mind based on your tastes.

And you might eat a healthier breakfast and you were planning to. :)

Published a year ago

Review №96

Published a year ago

Review №97

Published a year ago

Review №98

Published a year ago

Review №99

This is a busy place! Delicious, filling, well-cooked diner food. Server was very pleasant and friendly.

Published a year ago

Review №100

Published a year ago

Review №101

Published a year ago

Review №102

Never ate dinner there but the Breakfast is always on point 💯

Published a year ago

Review №103

Server asked us to vacate our table after 1 hour to accommodate new patrons. Felt rude, always tip 20% minimum.

Published a year ago

Review №104

Thumbs up had a variety of menu items to select for breakfast. Very tasty!

Published a year ago

Review №105

Published a year ago

Review №106

This place was ABSOLUTELY AMAZING! I will definitely be back. The atmosphere was friendy the food was 10/10 and the service was amazing. Quick service.

Published a year ago

Review №107

Published a year ago

Review №108

No one picks up the phone at either locations. I've attempted to call several times at several different locations during business hours to ask questions before ordering for what would have been my first order. I can't stand bad customer service or in this case no customer services so I will pass!

Published a year ago

Review №109

There food is great and on time. I can remember the waiter name shes a great waiter

Published a year ago

Review №110

Published a year ago

Review №111

The food is always fresh and delicious. You will never leave hungry.

Published a year ago

Review №112

Excellent!!!!!!! Sign in to dine in!

Published a year ago

Review №113

Published a year ago

Review №114

Service was so poor. After waiting 30 minutes the server was just disgusting. The service industry isnt for everyone. Short haired dark woman in purple was our “server” will not be returning.

Published a year ago

Review №115

Ms. Keisha (not sure if that's how you spell it) was phenomenal. Amazing attitude and so genuine the whole time. The food was immaculate and we will definitely be back. Grits were amazing and that waffle girl!!! so. good.

Published a year ago

Review №116

We had custom omelets. The food was good. The Pancake was doughy. We could not eat it. Service was good.

Published a year ago

Review №117

Published a year ago

Review №118

Published a year ago

Review №119

My husband and I stop by this morning for breakfast, and I must say it was amazing we had the pork chop special service was great. We had a wonderful waitress name is Keshia. She was very pleasant and polite. We enjoyed our dining experience hats off to the cook. Mr & Mrs Harris.

Published a year ago

Review №120

Published a year ago

Review №121

I had the black bean burger and it was phenomenal

Published a year ago

Review №122

Published a year ago

Review №123

Published a year ago

Review №124

Published a year ago

Review №125

I enjoyed every morsel of my breakfast. I had the fish and grits with a side of spuds! Delicious 😋

Published a year ago

Review №126

Had a very late breakfast today at the diner, we were so glad we found this place! Didn't know for years it existed in Douglasville! We ordered a skillet and an omelette, both were hot, fresh and absolutely delicious! The coffee was flavorful and hot which was great on this chilly day)) also, the place felt warm and cozy and the staff was super friendly and nice! We will be recommending this place to our guest at our BnB as a great breakfast/branch option!

Published a year ago

Review №127

Food good service great.

Published a year ago

Review №128

I was highly disappointed!
I ordered 2 pancakes, scrambled eggs with cheese and a side of bacon.
*the pancakes were the biggest disappointment, they were not good!
*the eggs were overcooked and dried out!
*the bacon were like wet noodles!!!
The strips were soggy and I had to ask an order of crispy bacon!
The "crispy" bacon came back hard and burnt/ really overcooked!
The apple juice was the only thing I enjoyed and I think they charged me for both orders of bacon, my bill was $24.00!!!
I'm still not happy about it!!

Published a year ago

Review №129

Great food. We've eaten here twice and left full and satisfied. It is a diner so expect it to be noisy. It's popular so you might have to to wait for for a table.

Published a year ago

Review №130

They do a good job and great customer service

Published a year ago

Review №131

This place is a hidden gem. We are addicted to the French toast bits thick cut challa bread cooked crispy and delicious. Potatoes are bomb also. Warm syrup served as well. This is a new Sunday tradition for our family! Ask for server Keisha, she was wonderful.

Published a year ago

Review №132

Wow!!! Our first time here and we will definitely be back!!! Our server, Kisha, was fantastic! She was friendly, sweet, very knowledgeable about the menu, and just a great server!!! And the food did not disappoint! If you have not been here you need to explore this little gem!!! ❤️❤️❤️😋😋😋

Published a year ago

Review №133

Published a year ago

Review №134

Published a year ago

Review №135

Went there hungry, left very satisfied.

Published a year ago

Review №136

Service was great. Not impressed with the food.

Published a year ago

Review №137

Published a year ago

Review №138

The food is great.
That's not an issue.
This place needs to STOP doing Door dash if y'all can't get the food made for takeout.
Just stop.
It's getting to the point that if you order from them it takes 3 hours!! to get your food.
Why is it taking that long?
Do you need to hire more people?
Do you need to create a better system to handle the weekend orders?
Waiting for HOURS for food I paid for us not ok.

Published a year ago

Review №139

I ordered the Skillet heap...the potatoes were DELICIOUS and cooked perfectly! The eggs over easy on top was YUMMY! Their grits tastes better than our grits in Texas...Our server was awesome, refilled drinks without us asking and kept checking on us. I will come back before we head home! It's that good!

Published a year ago

Review №140

Published a year ago

Review №141

Service was great, food even better, really enjoyed everything

Published a year ago

Review №142

I was very impressed by the quality of service. The food was great and very good customer service 👌🏾 I will definitely be there again 😀

Published a year ago

Review №143

Very much like the place. Had a very nice breakfast with my friends and the cost of the food was good. Also the portions are large so good bang for your buck. Only problem is that the bathrooms are old and run down. But besides that, Had a very pleasant server and will definitely come back again.

Published a year ago

Review №144

Ok I am a brutally honest person , so here goes,.. Got seated fast was a plus but from here on is down hill. The tea is so sweet , it's almost syrup. Placed a order and it took about an hour to get our food. My wife got someone else's food , with very cold bacon , eggs she did hot order or eat , and the French toast was ok.
Next I ordered the southwest eggs, the wraps were soggy, the eggs had a horrible texture , flavorless , bland, the beans were ok I guess. The potatoes were very and and overcooked , no flavor either. Had to ask for the side of salsa that comes with the meal. Overall experience was horrible. I can not ever go back there. It was that bad. Service I gave a 3 , could have been better. I tried getting waitresses attention several times to get unsweetened tea to mix with the sweet, as well as a1 sauce to try to flavor up my food. Left spending $35 and slightly hungry as I could not finish the bland food.

Published a year ago

Review №145

The grub is great! One of the best omelets I've ever had.

Published a year ago

Review №146

This past Sunday service was horrible, or should I say the lack or service... either way, we left!

Published a year ago

Review №147

Really busy when we went. Food was good. I keep forgetting about this place....I shouldn't.

Published a year ago

Review №148

Published a year ago

Review №149

Yukon egg white omelette, biscuit for later , and single pancake for now lol delicious!!

Published a year ago

Review №150

My server was Matt and he was wonderful. Made sure I had everything I needed and that everything tasted good. Great menu and atmosphere!

Published a year ago

Review №151

The food is excellent and the service is superior. Great food at a reasonable price.

Published a year ago

Review №152

They should be shut down immediately!

Published a year ago

Review №153

The other locations seem better fit and atmosphere wise

Published a year ago

Review №154

Great

Published a year ago

Review №155

First time at this diner. Horrible customer service . Nobody Greeted us when we walked in . We waited standing at the door for 10 Minutes, We had to walk up to a staff member and ask what’s going on with seating . The staff brushes us off and tells us to sign in. I definitely will not return . Get better staff.

Published a year ago

Review №156

I ordered a ham & cheese omelet with potatoes and cheese grits. Let me start with the huge cups for coffee. They're waay too big. The coffee gets cold and for someone with small hands and arthritis I didn't enjoy my coffee being served in a huge cup.
The omelet was just okay. Not very cheesy and tasteless. The cheese grits were not cheesy and they were thick and not very hot. No thumbs up from me on this visit.

Published a year ago

Review №157

The food is so amazing I almost feel bad about the one star but the service is absolutely HORRIBLE. The servers act like they’re so busy they can’t address anyone that walks in the door. Four servers in the building, it took someone 10 minutes to acknowledge me. And that was AFTER I had to walk up to the to-go counter and even then I was blatantly still ignored. I get a table and the waitress spends another two minutes running her mouth with another employee. This isn’t the first time either. I come here very often and the service is always always piss poor towards me. Out of the dozen times I’ve been in, I can remember one or two instances where the service was fast, friendly and up to par. Every other time it’s slow, the servers are rude and neglectful and it seems like they’d rather converse with each other than actually work. And im a great tipper, im polite and friendly EVERY time i walk in and yet im still greeted with nonsense. If it weren’t for the food, honestly I wouldn’t recommend it… a part of me still doesn’t because of the service but I know everyone’s experience will be different. The food is worth the trip, the employees aren’t worth any headache you may endure…

Published a year ago

Review №158

Published a year ago

Review №159

The food and the service were great as usual

Published a year ago

Review №160

Overall, the experience was good. On the day we went they were understaffed; however, Vicky was very attentive and fast. The food came out quick, food was hot and delicious.

Published a year ago

Review №161

Published a year ago

Review №162

The food is amazing! The restaurant is cozy, but extremely busy all the time. The service is slow!!! I ordered 3 meals and it took an hour!
I would recommend, but be prepared to wait!

Published a year ago

Review №163

Published a year ago

Review №164

Great breakfast spot. A true gem! Absolutely love their pork chops. The home fries were delicious!

Published a year ago

Review №165

Good food not good service

Published a year ago

Review №166

Published a year ago

Review №167

Really nice little dinner. It gets very crowded so it can get very loud and make it hard to carry on normal conversations. The food was good with huge pancakes as big as your head. I didn't particularly like the gravy but I am picky about that. The grits are phenomenal. Overall I would go back as it is a nice little brunch place. For 4 adults and 2 kids we paid a little over $100 not including tip.

Published a year ago

Review №168

Been trying to call now for 35 minutes, can't get anyone on the phone.

Published a year ago

Review №169

Dirty glass so couldn't drink juice. Wrong meat with meal, which turned out for the better. Some food was good, some was not. Waitress was great, except served 1/2 cup of coffee.

Published 2 years ago

Review №170

Good food, great service on this trip. 1st time here. I enjoy breakfast for lunch or anytime of the day.

Published 2 years ago

Review №171

Love the vibes

Published 2 years ago

Review №172

Stopped to try the food, my partner is an avid visitor to the austell location and wanted to give this location a try.
The food was good ish, it's basic breakfast so you can't critique it to much. The eggs were done acceptable but the chicken we ordered was very dry but the service was pretty prompt for seating and getting out food. We came when it was mildly busy so that was nice. There's outside seating available and bar seating

Published 2 years ago

Review №173

Good service, nice restaurant, and great food, country style food...home cookin.

Published 2 years ago

Review №174

Love this place. Always good breakfast with portions that satisfy. Big fan of the fish and grits. The shrimp in the shrimp and grits can be tough sometimes. Friendly staff and great menu.

Published 2 years ago

Review №175

Published 2 years ago

Review №176

The lady who took my pick up order was very courteous and polite. Food was excellent always order when in town. And they give military discounts

Published 2 years ago

Review №177

Published 2 years ago

Review №178

Published 2 years ago

Review №179

They have the greatest Buckwheat pancakes in the world! Food here is always good

Published 2 years ago

Review №180

This is great diner food

Published 2 years ago

Review №181

Had a great meal with excellent service! Loved the grilled chicken and sweet potato fries!

Published 2 years ago

Review №182

Published 2 years ago

Review №183

Published 2 years ago

Review №184

The food was cold. Grits were cold and tasted gritty.

Published 2 years ago

Review №185

First time here as an out of town guest. The restaurant is a bit unassuming, and not really spectacularly decorated. But trust me when I tell you that the fried catfish and grits was off the chain. The sweet tea was perfectly sweet. Not diabetes in a glass. The food came to our table hot and fresh. This place was a little far for us, but it was well worth the visit!

Published 2 years ago

Review №186

French toast,grits are supreme

Published 2 years ago

Review №187

Published 2 years ago

Review №188

Every time I've been, and whoever is with me, we have a great meal and great service!

Published 2 years ago

Review №189

Published 2 years ago

Review №190

I have been to this location many times before; however this time I was meeting my distant cousin, whom I had never met before, for breakfast. Needless to say, there was a lot of talking. Shortly after paying my tab, I was asked to leave because other parties were waiting. I have never experienced this at any restaurant I have patronized. I feel this was inappropriate. As my cousin put it, "we were politely thrown out."

Published 2 years ago

Review №191

The food is amazing and the atmosphere is very friendly and pleasant. I wanna go there for breakfast every day but I’d gain 200 lbs lol

Published 2 years ago

Review №192

Just a great old fashioned greasy spoon diner. Amazing food, great prices, and friendly service! Jessica was a great server. The chicken and waffles were awesome, along with the Nashville hot chicken sandwich! Definitely coming back!

Published 2 years ago

Review №193

I am a Douglasville native and before I decided to write this review about this place I frequent it more than 10x just to make sure I am honestly providing my experience accurately.

1. This place is expensive compared to others around
2. Many occasions you have to check your order because they will NOT put all your order/items In your TO-Go even though you pay for it. And if you leave the restaurant and just so happened to be one of those that wait to get home we’ll you just lost that money because they Willy junk your lying and did get your food. So NEVER leave this place Without checking your food.

3. They understaff is okay but the fact the hostess and EVERY server will just pass you by and not ask if you need help is ridiculous to me.

4. The food is not good! I have tried a few items on the menu and YES some are good but how do you News up an omelette I am not sure but this place NEVER gets it right. The French toast is a HIT or a miss!! And when it miss it’s ballpark Miss and soggy!

Overall customer service is not good and I would not go back and I would never recommend this restaurant to anyone.

Published 2 years ago

Review №194

Nice place it’s in a big parking lot, busy place though will have to wait to sit down

Published 2 years ago

Review №195

Talk about amazing food and great service. The food Taste and look Great. I'm from Colorado and this was an amazing experience for us.

Published 2 years ago

Review №196

Excellent service delicious food

Published 2 years ago

Review №197

Excellent service … great food … nice vibes !!!! … more than thumbs up …. Hands up !!!

Published 2 years ago

Review №198

Published 2 years ago

Review №199

Great food.

Published 2 years ago

Review №200

Published 2 years ago

Company information
  • 14 photos
  • 200 reviews
  • 4.2 rating
  • Phone: +1 770-949-3000
  • Website: https://www.thumbsupdiner.com/
  • Address: 5935 Stewart Pkwy, Douglasville, GA 30135, United States
  • Coordinates: 33.7169422, -84.772486
Categories
  • Restaurant
Working hours
  • Monday: 7 AM–2:30 PM
  • Tuesday: 7 AM–2:30 PM
  • Wednesday: 7 AM–2:30 PM
  • Thursday: 7 AM–2:30 PM
  • Friday: 7 AM–2:30 PM
  • Saturday: 8 AM–2:30 PM
  • Sunday: 8 AM–2:30 PM
Service options
  • Outdoor seating: Yes
  • Delivery: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Great coffee: Yes
  • Great dessert: Yes
  • Great tea selection: Yes
Popular for
  • Breakfast: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
  • Comfort food: Yes
  • Healthy options: Yes
  • Quick bite: Yes
  • Small plates: Yes
Dining options
  • Breakfast: Yes
  • Brunch: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Groups: Yes
  • Tourists: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes