Five Below is a leading high-growth value retailer offering trend-right, high-quality products loved by tweens, teens and beyond. We believe life is better when customers are free to "let go & have fun" in an amazing experience filled with unlimited possibilities. With most items priced between $1 and $5 and some extreme value items priced beyond $5 in our incredible Five Beyond Shop, Five Below makes it easy to say YES! to the newest, coolest stuff across eight awesome Five Below worlds: Style, Room, Sports, Tech, Create, Party, Candy, and New & Now. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has nearly 1,200 stores in 40 states.
First of all, there was a very nice lady helping my husband inside the store. Last minute shopping is never fun for anyone. We are all trying to get somewhere on Christmas Eve.
A Five Below employee quickly cut us off, almost hitting the fron of our car. She was cursing at us. She gets out of the car holding a waffle house bag, & the passenger that also looked like an employee jumped out of the car and walked inside. We just left this store. It was packed with Christmas shoppers, and everyone is trying to get finished to get home. I am very disappointed with her behavior.
Published 4 months ago
I placed an order for pick up and showed up at the store because I need few more things. I asked an employee inside the store (as NO ONE was at the front) about a pick up order he said it was his first day but went to ask and said my order was up front I finished shopping and went to checkout asked about a pick up order and CHERISE OR SHERICE was super rude and unpleasant first she said oh you just placed it its not ready I said I did not just place it she said well 57min ago. I said when will it be ready so I can come back she said I will go grab it came back and said we dont have it and kept walking away… rude unprofessional and unpleasant. I asked for my refund she said it will refund me automatically as she barely was facing me. I come here all the time never had a bad experience typically the employees are just doing their own thing and dont like to be bothered but this time I had no choice but to ask. Yall need to do better with people coming to shop with their own money a simple hi how are you or sorry we do not have it but you will be refunded wouldve been more than enough. I was simply disgusted by cherise horrible human interaction
Published 6 months ago
The store in Douglasville GA is the worst I've ever gone to. Very low class people working in this store. On September 30th @ or around 1 pm I went into this store two of the employees were very rude, I'm not really looking at the shirts they wear saying 5 below I ask did she work there because I needed help finding what I was looking for. She goes Nope! I don't work here I'm just straighting up.. it's funny how I go back inside the store and this same black woman was showing this white guy where something he needed. Please if you wish to be treated fairly and with respect don't shop here. I went to Ross and found exactly what I was looking for. With all around great attitudes people in 5 below need to spend their lunch b
Published 7 months ago
They have a good selection of thing's, you can feel free walking around looking at different thing's. When its time to check out, they stand there looking kinda lost, not telling you that you should use the self check out.
Published 8 months ago
The candy selection is amazing. Best place for sticking staffers and small gifts!
Published 5 months ago
Store is well stocked but the isles are messy
Published 4 months ago
Published 4 months ago
Cute things, inexpensive. Very busy because of the holidays
Published 4 months ago
First of all, there was a very nice lady helping my husband inside the store. Last minute shopping is never fun for anyone. We are all trying to get somewhere on Christmas Eve.
A Five Below employee quickly cut us off, almost hitting the fron of our car. She was cursing at us. She gets out of the car holding a waffle house bag, & the passenger that also looked like an employee jumped out of the car and walked inside. We just left this store. It was packed with Christmas shoppers, and everyone is trying to get finished to get home. I am very disappointed with her behavior.
Published 4 months ago
The candy selection is amazing. Best place for sticking staffers and small gifts!
Published 5 months ago
Published 5 months ago
Published 5 months ago
I placed an order for pick up and showed up at the store because I need few more things. I asked an employee inside the store (as NO ONE was at the front) about a pick up order he said it was his first day but went to ask and said my order was up front I finished shopping and went to checkout asked about a pick up order and CHERISE OR SHERICE was super rude and unpleasant first she said oh you just placed it its not ready I said I did not just place it she said well 57min ago. I said when will it be ready so I can come back she said I will go grab it came back and said we dont have it and kept walking away… rude unprofessional and unpleasant. I asked for my refund she said it will refund me automatically as she barely was facing me. I come here all the time never had a bad experience typically the employees are just doing their own thing and dont like to be bothered but this time I had no choice but to ask. Yall need to do better with people coming to shop with their own money a simple hi how are you or sorry we do not have it but you will be refunded wouldve been more than enough. I was simply disgusted by cherise horrible human interaction
Published 6 months ago
Published 6 months ago
Published 6 months ago
Published 6 months ago
Published 7 months ago
Published 7 months ago
Published 7 months ago
The store in Douglasville GA is the worst I've ever gone to. Very low class people working in this store. On September 30th @ or around 1 pm I went into this store two of the employees were very rude, I'm not really looking at the shirts they wear saying 5 below I ask did she work there because I needed help finding what I was looking for. She goes Nope! I don't work here I'm just straighting up.. it's funny how I go back inside the store and this same black woman was showing this white guy where something he needed. Please if you wish to be treated fairly and with respect don't shop here. I went to Ross and found exactly what I was looking for. With all around great attitudes people in 5 below need to spend their lunch b
Published 7 months ago
Published 7 months ago
Published 7 months ago
Published 7 months ago
You never know what you will find in this store.
Published 8 months ago
Published 8 months ago
They have a good selection of thing's, you can feel free walking around looking at different thing's. When its time to check out, they stand there looking kinda lost, not telling you that you should use the self check out.
Published 8 months ago
Published 8 months ago
The store isn't cleaned. You are tripping over things
Published 9 months ago
It should $5.95 and up nothing is $5
Published 9 months ago
Just a lot of stuff. Reminds me of high-end dollar tree.
Published 9 months ago
Wife has a family event, and 5 below is one of her stops. She has a system that requires multiple stores. I carry the goods and pack them away. They had everything she wanted.
Published 10 months ago
Published 10 months ago
Published 10 months ago
You find odd things you never thought about until you see it in the store.
Published a year ago
Friendly atmosphere and staff
Published a year ago
I went may 27th 2024 in the early afternoon
I usually have a nice experience but there was a cashier at self checkout that was rushing everyone and scanning my cart at self checkout. Felt very rude and pushy its called self checkout for a reason. If you want checkout times to be faster and more fluid then reopen a lane with a cashier
Published a year ago
Nice and cheap
Published a year ago
Published a year ago
Published a year ago
Me encanta este lugar
Published a year ago
Published a year ago
Decent selections and prices are generally really good!. Some of the stuff could be better but being real, it's target is for children and children are hard on things. That being said I'm in there about 1-2x a month because it's inexpensive and my kids love the selections. The online pick up is a nice feature also! Wife and I approve
Published a year ago
Cleanliness of the store was a factor.
Published a year ago
I finally got to go to 5 below and loved it 😍
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Very interesting discount store with a wide variety of products for everyone
Published a year ago
Published a year ago
Nice remodel, kids love it. Limited staff and only self check out options.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
First time at a Five Below. And, I didn't realize it was this kind of store. I like the store, and kinda hits like a higher end Dollar General . But, I like it, and seems to be something for everyone here.
Published a year ago
Published a year ago
I like 5 below as a store, but when I went this last time, it wasn't that great. It might be this location and season, but the place was a mess. It felt like I visited this store in the aftermath of something.
Published a year ago
Published a year ago
Great experience! Store manager Denise is the best! She always goes above an beyond to help provide the best customer service while taking great care of her store!
Published a year ago
Published a year ago
Published a year ago
There were no cashiers, so we had to check ourselves out.
Published a year ago
Wife's shopping spot
Published a year ago
Published a year ago
Published a year ago
Horrible customer service I never see stab smiling and they don't wanna help anyone
Published 2 years ago
I love Five Below. I can always find something interesting and at reasonable prices.
Published 2 years ago
Went to Five Below September 29, 2023. Took my little sister because on their website showed a Sanrio blanket that she wanted. This is the second time me and my little have gone there that they say they don’t have this merchandise but clearly online it shows it is in stock at the Douglasville location including that you can pay for the product online and pick it up at that store. What really pissed me off is that they did not go check the back. If I worked there I would go to see if we had that product because that is the person I am. One lady in particular would not even help her fellow coworker stock some other products and she said “she wasn’t going to do that,” and preceded to be on her phone. I believe Five Below needs to know how some of their employees are being lazy and not doing their job. Instead they are just on their phone and not wanting to work. Well guess what if you do not want to do your job, then maybe you shouldn’t work there! 🖕🖕🖕🖕
Published 2 years ago
Cool stuff
Published 2 years ago
They redid the entire store. Everything was hard to find. Employees not that helpful.
Published 2 years ago
Published 2 years ago
Published 2 years ago
I loved coming here before but the new layout to the store is a complete clusterfuk. I don’t know who thought this up but it’s a complete and utter train wreck mess waiting to happen. I was constantly getting trapped down the aisle due to the poor logistics layout. Please revise or change it back
Published 2 years ago
I visited this store at 915 . The Crew seemed irritated that I had come into the store 15 minutes before closing. Justice in particular rolled her eyes. When it was time for me to check out Justice refused to check me out telling me that I could only use self checkout. I asked why ,and she said ok I will while having an attitude. The customer service is poor. This was not a welcoming experience at all.
Published 2 years ago
Published 2 years ago
We went to pay our items and we were stopped by the worker that we had to wait to pay with cash, then another worker came and messed with the register and we asked kindly if we could pay there now with cash and all she did was give us an attitude and signal with her hands as if saying "no duh". When we explained that we were waiting because of what the other cashier told us she just walked away rudely, we felt very disrespected with our experience.
Published 2 years ago
Love this place but qhen I went this time..they were in the middle of a remodel like doing a store reorganization and adding in self checkout and the store was still open...shelves were everywhere. Just didn't think it was safe. 🤦♀️
Published 2 years ago
Store had renovations going while the store was open which made it extremely crowded and couldn't get to anything
Published 2 years ago
Published 2 years ago
I find it to be very interesting and I also saw a few stuff that I would buy on my next visit
Published 2 years ago
Published 2 years ago
I like finding special items that I haven't seen in other stores.
Published 2 years ago
I like their prices on certain things. This store this visit was abnormally messy and un-kept. I will go again but with hesitation
Published 2 years ago
Found some shoes so comfortable just 5.00
Published 2 years ago
Published 2 years ago
Always have what I need and more
Published 2 years ago
Nice shopping experience.
Published 2 years ago
Published 2 years ago
The line was extremely long and it took a while before help came.
Published 2 years ago
Published 2 years ago
Very clean store and the workers was nice. They didn’t have the baskets that I wanted but they had others.
Published 2 years ago
Good variety of merchandise. Staff just seemed as though they'd rather be doing anything aside from working.
Published 2 years ago
My son loves the tee shirts
Published 2 years ago
Great selection of items. Always buy more than intended.
Published 2 years ago
was nice and a lot of stuff to buy
Published 2 years ago
Just Ok
Published 2 years ago
The staff is very nice
Published 2 years ago
Ok. Good selection
Published 2 years ago
Reasonable quality items at good prices.
Published 2 years ago
Published 2 years ago
They have it smelling so good with sage and other smells. A bunch of parking even though it stays busy. Some great deals and after Xmas sales!
Published 2 years ago
Nothing hardly in the store very long line
Published 2 years ago
Published 2 years ago
A lot of different items for all ages
Published 2 years ago
Still is good as before! But be cautious when Christmas time is near.
Published 2 years ago
Published 2 years ago
Flipping expensive the boots are like $144
Published 2 years ago
Published 2 years ago
Great store when shopping for yourself, gifts or just look to stock up on necessities for the family. Super fun place to take out of town visitors. Customer service is getting better now. Nice place to shop.
Published 2 years ago
Great place for lil nick nacks but please go on your own dont have someone else shop for you lol
Published 2 years ago
Can find a little of everything great for kids
Published 2 years ago
Wonderful store.Very clean and organized.Shelves were stocked and store.was easy to navigate.I will be back.
Published 2 years ago
Published 2 years ago
they don't answer the phone
Published 3 years ago
I loved it ♡♡♡
Published 3 years ago
I went in for calligraphy pens. They had a wonderful assortment. Helpful knowledgeable staff.
Published 3 years ago
Published 3 years ago
Grnnd kids love it.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
SO. MUCH. STUFF. This is one of the bigger stores. It has a lot in there and it is loads of fun wandering around looking at everything. The store is clean and the workers are helpful.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Employee was helpful to find the item I was after
Published 3 years ago
Good check out process
Published 3 years ago
Great place for kids back to school supplies
Published 3 years ago
Great items at a reasonable price. I bought cat toys and car accessories. The check out clerk was very pleasant. One of my favorite stores.
Published 3 years ago
Love this place, it have a lot of stuff for the summer.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Very good customer service
Published 3 years ago
Always find great bargains here!
Published 3 years ago
Published 3 years ago
This place is terrible.... for my wallet. I went in for one thing and walked out with several, including a cookbook that I gifted to my husband and daughter that like baking together.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Terrible customer service, particularly from the taller woman with rainbow colors in her dreads. .
Published 3 years ago
Some time has great finds.
Published 3 years ago
Love this place it's always so nice and clean and well laid out. You can usually find something for everybody in the family. This will make Easter baskets super cool this year
Published 3 years ago
More like $10 below
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
The manager Desiree has the nastiest attitude I’ve seen in awhile. I don’t know how she was chosen as a manager. She has no people skills. She needs a back room position. I believe she thinks she intimidates with her size. Just because she’s bigger and taller than the average man means nothing. She needs to be fired. I go to Hiram just because I hate the way she talks to the customers and her staff. They could not pay me enough to work with her
Published 3 years ago
Very clean. Fully stocked. And friendly staff
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Always new items in stock. Store is typically nice and clean and check out is fast. I love their t-shirt and book section!
Published 3 years ago
Published 3 years ago
Interesting store where most items are as low as $5 but no more than $10.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Always a friendly staff, what can I say to many very friendly employees to name but everyone in the store is very friendly and knowledgeable of the stores inventory. They usually have what ever it is I specifically go in there to get. They keep their store very clean and stocked.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Exchanges without a problem
Published 3 years ago
Published 3 years ago
Published 3 years ago
Got what I was looking for.
Published 3 years ago
Published 3 years ago
Published 4 years ago
Published 4 years ago
Excellent
Published 4 years ago
It was nice and cool in there
Published 4 years ago
Published 4 years ago
Published 4 years ago
My Kids and I always shop at this location the selection and the cleanliness of the store makes it easy to shop the staff at this location are friendly and very helpful. This will always be my number one location the staff are very knowledgeable and the young ladies at this location are very sweet . 5 STAR
Published 4 years ago
came in to this store to purchase birthday supplies. upon leaving, the mgrs. desiree and tiffany accused of stealing clothes from their store, ( they didnt sell ), bought at target. and asked us if we were going to pay for it?!?!? we said we didnt buy from here. they still proceeded to follow us out the door. and claimed i could see it on camera. but htey refused to show me. they said we would need an escort out and i said ok! call the cops. so they ran off into the backroom and left one sales person alone in the entire store. very poor service. i felt discriminated and all we wanted was an apology for buying stuff and being falsely accused for their mistake. ZERO stars !!
Published 4 years ago
If you need a lot of stuff that costs less than $6, this is your place.
I take my children here and they run around like they are on a sugar high and everything they pick up becomes a "must have" (see photo).
I will say that for items for my dogs, they have a cute little section and you get a decent deal on art supplies or little things to help one's burgeoning influencer career.
Published 4 years ago
Published 4 years ago
Very clean and well stocked store
Published 4 years ago
Published 4 years ago
Great t-shirts
Published 4 years ago
Published 4 years ago
Published 4 years ago
Amazing prices and have pretty much everything. My grandchildren loves shopping g here.
Published 4 years ago
I went to the five below in Douglasville today with my family and the customer service was terrible. And I don’t mean that they weren’t doing their job but that one of the workers (an older lady with short blonde hair) was blatantly talking about me and laughing right in my face. The whole time that I was there her and her co-worker were whispering, laughing, and making rude faces at us while being very passive aggressive. Very unprofessional!
Published 4 years ago
On Monday they close at 8:00 PM. Yet we got there at 7:55 PM because we were stuck in traffic and my daughter really wanted a simple dimple pop it and we knew where it was and how much it costs and it was just one quick thing yet they were closed but they let a guy and a girl come in and buy about 4 items in about 3 minutes. My daughter cried. Another woman and her son said they closed the door on them at 7:53 and another family tried to go in to get a few notebooks for school, at around 7:56, and they were turned away as well. I understand not wanting someone to come in at 7:58, or later, to look but this was borderline ridiculous!
Published 4 years ago
Published 4 years ago
Published 4 years ago
I really enjoyed your store and I really loved it because it brought back memories from New York. 👍😊🇨🇴
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Love this place. 🛍
Published 4 years ago
- 5 photos
- 200 reviews
- 4.5 rating
- Phone: +1 770-949-2419
- Website: https://locations.fivebelow.com/ga/douglasville/2920-chapel-hill-road?utm_source=gmb&utm_medium=yext&y_source=1_MTM1MzkyNzctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Address: 2920 Chapel Hill Rd, Douglasville, GA 30135, United States
- Coordinates: 33.726573699999996, -84.7335744
- Variety store
- Candy store
- Fashion accessories store
- Gift shop
- Toy store
- Monday: 9 AM–10 PM
- Tuesday: 9 AM–10 PM
- Wednesday: 10 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–10 PM
- Saturday: 9 AM–10 PM
- Sunday: 9 AM–8 PM
- In-store shopping: Yes
- On-site services: Yes
- Delivery: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Quick visit: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes