Five Below

2920 Chapel Hill Rd, Douglasville, GA 30135, United States

Five Below
About the Company

Five Below is a leading high-growth value retailer offering trend-right, high-quality products loved by tweens, teens and beyond. We believe life is better when customers are free to "let go & have fun" in an amazing experience filled with unlimited possibilities. With most items priced between $1 and $5 and some extreme value items priced beyond $5 in our incredible Five Beyond Shop, Five Below makes it easy to say YES! to the newest, coolest stuff across eight awesome Five Below worlds: Style, Room, Sports, Tech, Create, Party, Candy, and New & Now. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has nearly 1,200 stores in 40 states.

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Reviews
Review №1

Store is well stocked but the isles are messy

Published 4 months ago

Review №2

Published 4 months ago

Review №3

Cute things, inexpensive. Very busy because of the holidays

Published 4 months ago

Review №4

First of all, there was a very nice lady helping my husband inside the store. Last minute shopping is never fun for anyone. We are all trying to get somewhere on Christmas Eve.
A Five Below employee quickly cut us off, almost hitting the fron of our car. She was cursing at us. She gets out of the car holding a waffle house bag, & the passenger that also looked like an employee jumped out of the car and walked inside. We just left this store. It was packed with Christmas shoppers, and everyone is trying to get finished to get home. I am very disappointed with her behavior.

Published 4 months ago

Review №5

The candy selection is amazing. Best place for sticking staffers and small gifts!

Published 5 months ago

Review №6

Published 5 months ago

Review №7

Published 5 months ago

Review №8

Arrived to store on 11/25 at 9:10pm and the doors were locked but according to the sign for November 2024…. The closing time is 10:00pm. Now a complaint to cooperate will be made thanks to the employees here who clearly do what they want.

Published 5 months ago

Review №9

I placed an order for pick up and showed up at the store because I need few more things. I asked an employee inside the store (as NO ONE was at the front) about a pick up order he said it was his first day but went to ask and said my order was up front I finished shopping and went to checkout asked about a pick up order and CHERISE OR SHERICE was super rude and unpleasant first she said oh you just placed it its not ready I said I did not just place it she said well 57min ago. I said when will it be ready so I can come back she said I will go grab it came back and said we dont have it and kept walking away… rude unprofessional and unpleasant. I asked for my refund she said it will refund me automatically as she barely was facing me. I come here all the time never had a bad experience typically the employees are just doing their own thing and dont like to be bothered but this time I had no choice but to ask. Yall need to do better with people coming to shop with their own money a simple hi how are you or sorry we do not have it but you will be refunded wouldve been more than enough. I was simply disgusted by cherise horrible human interaction

Published 6 months ago

Review №10

Published 6 months ago

Review №11

Published 6 months ago

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Published 6 months ago

Review №13

Published 7 months ago

Review №14

Published 7 months ago

Review №15

Published 7 months ago

Review №16

The store in Douglasville GA is the worst I've ever gone to. Very low class people working in this store. On September 30th @ or around 1 pm I went into this store two of the employees were very rude, I'm not really looking at the shirts they wear saying 5 below I ask did she work there because I needed help finding what I was looking for. She goes Nope! I don't work here I'm just straighting up.. it's funny how I go back inside the store and this same black woman was showing this white guy where something he needed. Please if you wish to be treated fairly and with respect don't shop here. I went to Ross and found exactly what I was looking for. With all around great attitudes people in 5 below need to spend their lunch b

Published 7 months ago

Review №17

Published 7 months ago

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Published 7 months ago

Review №19

Published 7 months ago

Review №20

You never know what you will find in this store.

Published 8 months ago

Review №21

Published 8 months ago

Review №22

They have a good selection of thing's, you can feel free walking around looking at different thing's. When its time to check out, they stand there looking kinda lost, not telling you that you should use the self check out.

Published 8 months ago

Review №23

Published 8 months ago

Review №24

The store isn't cleaned. You are tripping over things

Published 9 months ago

Review №25

It should $5.95 and up nothing is $5

Published 9 months ago

Review №26

A NAME CHANGE IS NEEDED. Products costing $7, or more dollars everywhere throughout the store.

Published 9 months ago

Review №27

Just a lot of stuff. Reminds me of high-end dollar tree.

Published 9 months ago

Review №28

Wife has a family event, and 5 below is one of her stops. She has a system that requires multiple stores. I carry the goods and pack them away. They had everything she wanted.

Published 10 months ago

Review №29

Friendly employees and clean store , but the restroom was disgusting. Went in there to wash my hands and I just had to walk out. Looks like it hasn't been cleaned in some time.

Published 10 months ago

Review №30

Published 10 months ago

Review №31

Published 10 months ago

Review №32

You find odd things you never thought about until you see it in the store.

Published a year ago

Review №33

Friendly atmosphere and staff

Published a year ago

Review №34

I went may 27th 2024 in the early afternoon
I usually have a nice experience but there was a cashier at self checkout that was rushing everyone and scanning my cart at self checkout. Felt very rude and pushy its called self checkout for a reason. If you want checkout times to be faster and more fluid then reopen a lane with a cashier

Published a year ago

Review №35

Nice and cheap

Published a year ago

Review №36

Published a year ago

Review №37

Published a year ago

Review №38

Me encanta este lugar

Published a year ago

Review №39

Published a year ago

Review №40

Decent selections and prices are generally really good!. Some of the stuff could be better but being real, it's target is for children and children are hard on things. That being said I'm in there about 1-2x a month because it's inexpensive and my kids love the selections. The online pick up is a nice feature also! Wife and I approve

Published a year ago

Review №41

Cleanliness of the store was a factor.

Published a year ago

Review №42

I finally got to go to 5 below and loved it 😍

Published a year ago

Review №43

Published a year ago

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Published a year ago

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Published a year ago

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Published a year ago

Review №47

Published a year ago

Review №48

Very interesting discount store with a wide variety of products for everyone

Published a year ago

Review №49

Published a year ago

Review №50

Nice remodel, kids love it. Limited staff and only self check out options.

Published a year ago

Review №51

Published a year ago

Review №52

Published a year ago

Review №53

Published a year ago

Review №54

First time at a Five Below. And, I didn't realize it was this kind of store. I like the store, and kinda hits like a higher end Dollar General . But, I like it, and seems to be something for everyone here.

Published a year ago

Review №55

Published a year ago

Review №56

I like 5 below as a store, but when I went this last time, it wasn't that great. It might be this location and season, but the place was a mess. It felt like I visited this store in the aftermath of something.

Published a year ago

Review №57

Published a year ago

Review №58

Great experience! Store manager Denise is the best! She always goes above an beyond to help provide the best customer service while taking great care of her store!

Published a year ago

Review №59

Published a year ago

Review №60

Published a year ago

Review №61

There were no cashiers, so we had to check ourselves out.

Published a year ago

Review №62

Wife's shopping spot

Published a year ago

Review №63

Published a year ago

Review №64

Published a year ago

Review №65

Horrible customer service I never see stab smiling and they don't wanna help anyone

Published 2 years ago

Review №66

I love Five Below. I can always find something interesting and at reasonable prices.

Published 2 years ago

Review №67

Went to Five Below September 29, 2023. Took my little sister because on their website showed a Sanrio blanket that she wanted. This is the second time me and my little have gone there that they say they don’t have this merchandise but clearly online it shows it is in stock at the Douglasville location including that you can pay for the product online and pick it up at that store. What really pissed me off is that they did not go check the back. If I worked there I would go to see if we had that product because that is the person I am. One lady in particular would not even help her fellow coworker stock some other products and she said “she wasn’t going to do that,” and preceded to be on her phone. I believe Five Below needs to know how some of their employees are being lazy and not doing their job. Instead they are just on their phone and not wanting to work. Well guess what if you do not want to do your job, then maybe you shouldn’t work there! 🖕🖕🖕🖕

Published 2 years ago

Review №68

Cool stuff

Published 2 years ago

Review №69

They redid the entire store. Everything was hard to find. Employees not that helpful.

Published 2 years ago

Review №70

Published 2 years ago

Review №71

Published 2 years ago

Review №72

I loved coming here before but the new layout to the store is a complete clusterfuk. I don’t know who thought this up but it’s a complete and utter train wreck mess waiting to happen. I was constantly getting trapped down the aisle due to the poor logistics layout. Please revise or change it back

Published 2 years ago

Review №73

I visited this store at 915 . The Crew seemed irritated that I had come into the store 15 minutes before closing. Justice in particular rolled her eyes. When it was time for me to check out Justice refused to check me out telling me that I could only use self checkout. I asked why ,and she said ok I will while having an attitude. The customer service is poor. This was not a welcoming experience at all.

Published 2 years ago

Review №74

Published 2 years ago

Review №75

We went to pay our items and we were stopped by the worker that we had to wait to pay with cash, then another worker came and messed with the register and we asked kindly if we could pay there now with cash and all she did was give us an attitude and signal with her hands as if saying "no duh". When we explained that we were waiting because of what the other cashier told us she just walked away rudely, we felt very disrespected with our experience.

Published 2 years ago

Review №76

Love this place but qhen I went this time..they were in the middle of a remodel like doing a store reorganization and adding in self checkout and the store was still open...shelves were everywhere. Just didn't think it was safe. 🤦‍♀️

Published 2 years ago

Review №77

Store had renovations going while the store was open which made it extremely crowded and couldn't get to anything

Published 2 years ago

Review №78

Published 2 years ago

Review №79

I find it to be very interesting and I also saw a few stuff that I would buy on my next visit

Published 2 years ago

Review №80

Published 2 years ago

Review №81

I like finding special items that I haven't seen in other stores.

Published 2 years ago

Review №82

I like their prices on certain things. This store this visit was abnormally messy and un-kept. I will go again but with hesitation

Published 2 years ago

Review №83

Very organized store. Everything under the sun from $5 tees to electronics. I could shop all day. This location has cashiers. I believe others may have self checkout. I like the fact they have survey during checkout.

Published 2 years ago

Review №84

Found some shoes so comfortable just 5.00

Published 2 years ago

Review №85

Published 2 years ago

Review №86

Always have what I need and more

Published 2 years ago

Review №87

Nice shopping experience.

Published 2 years ago

Review №88

Published 2 years ago

Review №89

The line was extremely long and it took a while before help came.

Published 2 years ago

Review №90

Published 2 years ago

Review №91

Very clean store and the workers was nice. They didn’t have the baskets that I wanted but they had others.

Published 2 years ago

Review №92

Good variety of merchandise. Staff just seemed as though they'd rather be doing anything aside from working.

Published 2 years ago

Review №93

My son loves the tee shirts

Published 2 years ago

Review №94

Great selection of items. Always buy more than intended.

Published 2 years ago

Review №95

was nice and a lot of stuff to buy

Published 2 years ago

Review №96

Just Ok

Published 2 years ago

Review №97

The staff is very nice

Published 2 years ago

Review №98

Ok. Good selection

Published 2 years ago

Review №99

Reasonable quality items at good prices.

Published 2 years ago

Review №100

Published 2 years ago

Review №101

They have it smelling so good with sage and other smells. A bunch of parking even though it stays busy. Some great deals and after Xmas sales!

Published 2 years ago

Review №102

Nothing hardly in the store very long line

Published 2 years ago

Review №103

Published 2 years ago

Review №104

A lot of different items for all ages

Published 2 years ago

Review №105

Still is good as before! But be cautious when Christmas time is near.

Published 2 years ago

Review №106

Published 2 years ago

Review №107

Flipping expensive the boots are like $144

Published 2 years ago

Review №108

Published 2 years ago

Review №109

Great store when shopping for yourself, gifts or just look to stock up on necessities for the family. Super fun place to take out of town visitors. Customer service is getting better now. Nice place to shop.

Published 2 years ago

Review №110

Great place for lil nick nacks but please go on your own dont have someone else shop for you lol

Published 2 years ago

Review №111

Can find a little of everything great for kids

Published 2 years ago

Review №112

Wonderful store.Very clean and organized.Shelves were stocked and store.was easy to navigate.I will be back.

Published 2 years ago

Review №113

Published 2 years ago

Review №114

they don't answer the phone

Published 3 years ago

Review №115

I loved it ♡♡♡

Published 3 years ago

Review №116

I went in for calligraphy pens. They had a wonderful assortment. Helpful knowledgeable staff.

Published 3 years ago

Review №117

Published 3 years ago

Review №118

Grnnd kids love it.

Published 3 years ago

Review №119

Published 3 years ago

Review №120

Published 3 years ago

Review №121

Published 3 years ago

Review №122

Published 3 years ago

Review №123

SO. MUCH. STUFF. This is one of the bigger stores. It has a lot in there and it is loads of fun wandering around looking at everything. The store is clean and the workers are helpful.

Published 3 years ago

Review №124

Published 3 years ago

Review №125

Published 3 years ago

Review №126

Employee was helpful to find the item I was after

Published 3 years ago

Review №127

Good check out process

Published 3 years ago

Review №128

Great place for kids back to school supplies

Published 3 years ago

Review №129

Great items at a reasonable price. I bought cat toys and car accessories. The check out clerk was very pleasant. One of my favorite stores.

Published 3 years ago

Review №130

Love this place, it have a lot of stuff for the summer.

Published 3 years ago

Review №131

Published 3 years ago

Review №132

Published 3 years ago

Review №133

Very good customer service

Published 3 years ago

Review №134

Always find great bargains here!

Published 3 years ago

Review №135

Published 3 years ago

Review №136

This place is terrible.... for my wallet. I went in for one thing and walked out with several, including a cookbook that I gifted to my husband and daughter that like baking together.

Published 3 years ago

Review №137

Published 3 years ago

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Published 3 years ago

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Published 3 years ago

Review №143

Terrible customer service, particularly from the taller woman with rainbow colors in her dreads. .

Published 3 years ago

Review №144

Some time has great finds.

Published 3 years ago

Review №145

Love this place it's always so nice and clean and well laid out. You can usually find something for everybody in the family. This will make Easter baskets super cool this year

Published 3 years ago

Review №146

More like $10 below

Published 3 years ago

Review №147

Published 3 years ago

Review №148

Published 3 years ago

Review №149

Published 3 years ago

Review №150

Published 3 years ago

Review №151

The manager Desiree has the nastiest attitude I’ve seen in awhile. I don’t know how she was chosen as a manager. She has no people skills. She needs a back room position. I believe she thinks she intimidates with her size. Just because she’s bigger and taller than the average man means nothing. She needs to be fired. I go to Hiram just because I hate the way she talks to the customers and her staff. They could not pay me enough to work with her

Published 3 years ago

Review №152

Very clean. Fully stocked. And friendly staff

Published 3 years ago

Review №153

Published 3 years ago

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Review №156

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Published 3 years ago

Review №158

Always new items in stock. Store is typically nice and clean and check out is fast. I love their t-shirt and book section!

Published 3 years ago

Review №159

Published 3 years ago

Review №160

Interesting store where most items are as low as $5 but no more than $10.

Published 3 years ago

Review №161

Published 3 years ago

Review №162

Published 3 years ago

Review №163

Published 3 years ago

Review №164

Always a friendly staff, what can I say to many very friendly employees to name but everyone in the store is very friendly and knowledgeable of the stores inventory. They usually have what ever it is I specifically go in there to get. They keep their store very clean and stocked.

Published 3 years ago

Review №165

Published 3 years ago

Review №166

Published 3 years ago

Review №167

Published 3 years ago

Review №168

Exchanges without a problem

Published 3 years ago

Review №169

Always a pleasure!

Published 3 years ago

Review №170

Published 3 years ago

Review №171

Published 3 years ago

Review №172

Got what I was looking for.

Published 3 years ago

Review №173

Published 3 years ago

Review №174

Published 4 years ago

Review №175

Published 4 years ago

Review №176

Excellent

Published 4 years ago

Review №177

It was nice and cool in there

Published 4 years ago

Review №178

Published 4 years ago

Review №179

Published 4 years ago

Review №180

My Kids and I always shop at this location the selection and the cleanliness of the store makes it easy to shop the staff at this location are friendly and very helpful. This will always be my number one location the staff are very knowledgeable and the young ladies at this location are very sweet . 5 STAR

Published 4 years ago

Review №181

came in to this store to purchase birthday supplies. upon leaving, the mgrs. desiree and tiffany accused of stealing clothes from their store, ( they didnt sell ), bought at target. and asked us if we were going to pay for it?!?!? we said we didnt buy from here. they still proceeded to follow us out the door. and claimed i could see it on camera. but htey refused to show me. they said we would need an escort out and i said ok! call the cops. so they ran off into the backroom and left one sales person alone in the entire store. very poor service. i felt discriminated and all we wanted was an apology for buying stuff and being falsely accused for their mistake. ZERO stars !!

Published 4 years ago

Review №182

If you need a lot of stuff that costs less than $6, this is your place.
I take my children here and they run around like they are on a sugar high and everything they pick up becomes a "must have" (see photo).

I will say that for items for my dogs, they have a cute little section and you get a decent deal on art supplies or little things to help one's burgeoning influencer career.

Published 4 years ago

Review №183

Published 4 years ago

Review №184

Very clean and well stocked store

Published 4 years ago

Review №185

Published 4 years ago

Review №186

Great t-shirts

Published 4 years ago

Review №187

Published 4 years ago

Review №188

Published 4 years ago

Review №189

Amazing prices and have pretty much everything. My grandchildren loves shopping g here.

Published 4 years ago

Review №190

I went to the five below in Douglasville today with my family and the customer service was terrible. And I don’t mean that they weren’t doing their job but that one of the workers (an older lady with short blonde hair) was blatantly talking about me and laughing right in my face. The whole time that I was there her and her co-worker were whispering, laughing, and making rude faces at us while being very passive aggressive. Very unprofessional!

Published 4 years ago

Review №191

On Monday they close at 8:00 PM. Yet we got there at 7:55 PM because we were stuck in traffic and my daughter really wanted a simple dimple pop it and we knew where it was and how much it costs and it was just one quick thing yet they were closed but they let a guy and a girl come in and buy about 4 items in about 3 minutes. My daughter cried. Another woman and her son said they closed the door on them at 7:53 and another family tried to go in to get a few notebooks for school, at around 7:56, and they were turned away as well. I understand not wanting someone to come in at 7:58, or later, to look but this was borderline ridiculous!

Published 4 years ago

Review №192

Published 4 years ago

Review №193

Published 4 years ago

Review №194

I really enjoyed your store and I really loved it because it brought back memories from New York. 👍😊🇨🇴

Published 4 years ago

Review №195

Published 4 years ago

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Published 4 years ago

Review №197

Always a great selection to choose from! Let with a Bluetooth for my kids, can't beat $5!

Published 4 years ago

Review №198

Published 4 years ago

Review №199

Published 4 years ago

Review №200

Love this place. 🛍

Published 4 years ago

Company information
  • 5 photos
  • 200 reviews
  • 4.5 rating
  • Phone: +1 770-949-2419
  • Website: https://locations.fivebelow.com/ga/douglasville/2920-chapel-hill-road?utm_source=gmb&utm_medium=yext&y_source=1_MTM1MzkyNzctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Address: 2920 Chapel Hill Rd, Douglasville, GA 30135, United States
  • Coordinates: 33.726573699999996, -84.7335744
Categories
  • Variety store
  • Candy store
  • Fashion accessories store
  • Gift shop
  • Toy store
Working hours
  • Monday: 9 AM–10 PM
  • Tuesday: 9 AM–10 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 9 AM–9 PM
  • Friday: 9 AM–10 PM
  • Saturday: 9 AM–10 PM
  • Sunday: 9 AM–8 PM
Service options
  • In-store shopping: Yes
  • On-site services: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes