Very good choice for a healthy meal. Ordered the whole (not half) Greek salad and it was excellent. Bought a whole Bravo Club to take with me for later. Looking forward to giving it a try. All of those ingredients and good bread sounds and looks delicious, and I'm looking forward to trying it. The staff was friendly and very helpful. Everything I was in contact with was clean. I arrived around 3:40 p.m. on Saturday and there were very few people there. A couple of people at two different tables appeared to be working on their laptops. If I had work to do and needed to choose a business with Wi-Fi, this would be a great place.

Published a year ago

Always consistent and enjoy this location as far as the chain goes. Was craving some of their chicken noodle soup on a cold week, and a hot chicken sandwich on sourdough. Good place to pull out the laptop and work with coffee. Also, there scones look and taste like scones, not soft muffins. Coffee is hot, and tables aren’t wobbly.

Published a year ago

Drive through orders are frequently wrong. Asked for a Garden Caprese and got a sandwich loaded with meat. Tried to call to get a refund and noone picks up.

Published 9 months ago

I ordered the pick two the half tuna sandwich barely and I mean barely had any tuna on bread so I basically had a lettuces, and tomato sandwich soup was good as usual def wasn't worth 13.02. It was Sunday, or I would of went to Chicken Salad Chick won't be ordering this again regardless 😒 wht day it is.

Published 7 months ago

Haven’t been to a Panera Bread in 3.5 years because I live in Australia so I was stoked to get the broccoli cheddar soup in a bread bowl! The staff were fun and really nice!

It was 6pm and we had gone to another Panera Bread just before but they didn’t have any food left! This one was already out of bagels as well so felt like they should either stock up a little more or close earlier (this is for all Panera Breads)

Published 2 years ago

Panera is usually my baseline for an average chain food fast casual restaurant. This location in John's Creek is fine. Sometimes there's no ice or they're slow to refill the drink fountain, but the staff was nice. The bathrooms are average. There's usually booths with outlets you can snag if it's not busy.

Purely food based review:

Pick Two - If you go to Panera you know your usual order. Broccoli Cheddar soup was as expected. The Turkey Bravo was a little dry.

Cinnamon Roll - Definitely been sitting out for a while, probably would've been more fresh in the morning

Published 3 years ago

This location I always get a nice welcoming when Nina works…She has the best customer service and remembers a lot of her guests by how often they come. Nina is THE BEST and is always friendly with a nice smile 😊

Published 7 months ago

One of my favorite local places to eat for a quick bite. Panera Bread is upscale fast food with healthy options . I Love the Bread Bowls, Soups and Salads. The Broccoli Cheese soup is so yummy😋 and pairs well with the Asian Salad🥗.
They also serve, really tasty flatbreads that are made to order and Charged Lemonades that are Caffeinated with Guarana. Right now, they are offering a Drink Club subscription. Subscribe for ten dollars per month and you can get, all you can drink free each month. The restrooms are always clean.

Published 3 years ago

Published 5 months ago

Published 5 months ago

Published 6 months ago

Popped in for a sip club drink! Good service and was clean. :-)

Published 6 months ago

Published 6 months ago

This location I always get a nice welcoming when Nina works She has the best customer service and remembers a lot of her guests by how often they come. Nina is THE BEST and is always friendly with a nice smile

Published 6 months ago

Published 6 months ago

Coffee was not hot, but lukewarm. Could not drink! I tried ice coffee, there were no ices, but lukewarm.

Published 6 months ago

Published 7 months ago

I ordered the pick two the half tuna sandwich barely and I mean barely had any tuna on bread so I basically had a lettuces, and tomato sandwich soup was good as usual def wasnt worth 13.02. It was Sunday, or I would of went to Chicken Salad Chick wont be ordering this again regardless wht day it is.

Published 7 months ago

Breakfast is consistently good and its never busy in the mornings. The dining area is generally pretty clean. Bathrooms, not so much. I travel a lot and this Panera location is one of the oldest I visit. Not bad, but not modern like the others.

Published 7 months ago

Published 8 months ago

Published 8 months ago

This restaurant is not very clean. There were flies on the pastries. The manager chris took my order gave, me change with his gloves on and with the same gloves he pick up the pastries. Not very good hygiene here.

Published 8 months ago

The choices of sugar syrup and almond milk is great for Ice Coffee!!

Published 9 months ago

Drive through orders are frequently wrong. Asked for a Garden Caprese and got a sandwich loaded with meat. Tried to call to get a refund and noone picks up.

Published 9 months ago

Cant read special instructions and the pastrys taste awful.

Published 9 months ago

Ive been going to this location for lunch, since starting my job 3 yrs ago. Each time, Ive always had great service and Ive always had great food. I will continue going and continue enjoying. Shout out to Nina! Thank you for your help!

Published 9 months ago

Published 9 months ago

Published 9 months ago

Published 9 months ago

Published 9 months ago

Gotta watch the uplifts for the specialty soups or sandwiches which make the special not such a value. Back to the skimpy sandwiches again. Giving up on this inconsistent unit and Panera in general. The quality at every unit visited has dropped while they raise prices regularly. Press for properly prepared food.

Published 10 months ago

Worst Panera I ve been before

Published 10 months ago

Great ambience, great food and service

Published 10 months ago

Very good choice for a healthy meal. Ordered the whole (not half) Greek salad and it was excellent. Bought a whole Bravo Club to take with me for later. Looking forward to giving it a try. All of those ingredients and good bread sounds and looks delicious, and Im looking forward to trying it. The staff was friendly and very helpful. Everything I was in contact with was clean. I arrived around 3:40 p.m. on Saturday and there were very few people there. A couple of people at two different tables appeared to be working on their laptops. If I had work to do and needed to choose a business with Wi-Fi, this would be a great place.

Published 10 months ago

Dirty spoon and they changed with plastic one

Published a year ago

Published a year ago

1st - theyve removed one of your best-selling items from the menu (staff admitted) Asian Sesame Chicken Salad. 2nd - got back to my offic e with my food and IMMEDIATELY found Human Hair in my food. 3rd - staff didnt seem to care about getting food out with any sense of urgency or concern. I wont be going here again!! Huge disappointment!

Published a year ago

The service and food is always on point. Love the breakfast

Published a year ago

Published a year ago

Rising prices and shrinking portions are behind this review. Staff is always great , unfortunately I am unable to attach the video of soups that were more water based than creamy or the sandwich that was more like 1/3 as opposed to a half to support this review.

Published a year ago

This Panera Bread is a cozy place that I brought my kids over many times. We enjoyed many brunches sitting next to the fireplace by the side entrance. However, this Sunday s experience changed my mind. I might not come back again. The gentleman at the register was responsible for ordering and making beverages. I ordered a strawberry / banana smoothie with greek yogurt for my daughter and waited at the counter for him to make it. At the end, I felt so uncomfortable and had to cancel my order. He spilled the yogurt on the floor, wiped with a paper towel, and went back directly to make the smoothie, without washing his hands or putting on a glove. The strawberry was not fresh. It s kinda of jelly pre-made and stored in a 1/2 gallon carton. The gentleman didn t put any banana into the blender while I was standing right in front of him. When I reminded him to do so, he told me that he was out of bananas. We could both save some time had he told me earlier when I ordered my food or before he started making the smoothie.

Published a year ago

Published a year ago

Always consistent and enjoy this location as far as the chain goes. Was craving some of their chicken noodle soup on a cold week, and a hot chicken sandwich on sourdough. Good place to pull out the laptop and work with coffee. Also, there scones look and taste like scones, not soft muffins. Coffee is hot, and tables aren t wobbly.

Published a year ago

Every time has problem ordering the food from this store

Published a year ago

Published a year ago

Published a year ago

Published a year ago

If you enjoy standing in line watching the staff wipe counters while one person takes orders, this is the place for you. The bagels are very good, which almost makes it worth the aggravation.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Good customer service and good food. Especially Ms Fatima

Published a year ago

Published a year ago

Published a year ago

I thought Panera Bread would actually have Bread . 7pm in December 26th there was none. I remember when Panera a good - seems those days are gone. No bread - no sandwiches. Maybe a manager / owner should take notice or just close.

Published a year ago

I had a hard Time to make an order with the manager TRI has a bad attitude. And I have to repeat myself every time. I asked him to see the orders and he refused to show me. Then when I asked him can I talked to the Manager he said « I am » what? I just walk away!!!! By the way I love Panera Bread but the service got really bad. The menu is confusing hard to understand and like puzzles Pick2 win 3 !!!!!

Published a year ago

Published a year ago

Burnt bread smell was very strong

Published a year ago

Standard Panera, easy for rapid pickup. All in all its quite pricey but kids love the broccoli soups. A broccoli Mac and cheese and broccoli soup sets you back 20 bucks. Kinda crazy.

Published a year ago

Amazing service, Kircho gave us above and beyond service.

Published a year ago

Go here pretty much everyday for breakfast and Lunch. They havent messed up my order yet in the 4 months Ive been going here. The bagels are amazing and Personally I love the Flatbread and baguette sandwiches. Drinks are a little pricey, I go here so often I just got the sip club and got free drinks. Tea selection is excellent and they keep hot water out for you. Havent had any bad encounters with the staff so far. Honestly felt like making a review because I dont understand most of these negative reviews

Published a year ago

Published a year ago

The location is convenient. However, would have liked the booths to be cleaned for next customers.

Published a year ago

Was profiled for asking for change for a $10 Ive been to this location a few times for pickup orders. I just walk in to the pickup shelf, look for my name and pick up my food. This visit, I was hoping to get change for a $10. The associate (female, light skinned, accent) said they dont do that. Ok, I understand. Preceeded to pick up my order, she yells across did I make a mobile order? I replied Yes. She then asks to see my order in the app. Ive never been stopped like that before! She starts apologizing saying something happened before. If thats the case, why keep the pickup orders on the shelf? Wont be going back there again.

Published a year ago

Very calm warm atmosphere loved it. Vegetarian options: The salads, soups, sandwiches. Food : 5/5 |

Published a year ago

Published a year ago

Wasted 20.00 on this horrible sandwich. 1st it had no meat on it. 2nd it had about 4 tiny pieces of chicken. 3rd time I took it back up, got it back and it looked like the 4tiny pieces from the 3rd one were smoothed down. It was all spinach. Never again

Published a year ago

They were running late when I was here but their food is worth the wait.

Published a year ago

Their food is always excellent. If you order online and choose the A.S.A.P option, your food will be ready in 10 to 15 minutes. The only downside is their site has glitches and it takes a while to order. If you order inside then your wait time for food is much longer than online ordering. So I love them but would like to see them put as much effort into making the customs waiting as important as the online orders.

Published a year ago

All types of coffee were empty, and when available the dark roasted was weak like it had been watered down. The chicken noodle soup tasted bad, and the bacon on the sandwich was old and hard. The chocolate croissant was very good.

Published a year ago

Published a year ago

Our order took almost 45 minutes just for some soup and a cold croissant. We ordered vanilla iced coffee, and they just handed us a cup once the order was up.

Published a year ago

This was my first order for simple beverage to pick up as rapid puckup but they prove it how dificult was that to be managed. For this location online drink can be picked up directly or they will place it in rapid area what online confirmation email said but whatever I order that was not there and I waited almost over 5mins and then ask someone abt that.First person said it will be refilled and then second woman came and said that was summer soecial and not available anymore. Strange!! Panera, your online order does not sync up with store availability and store doesnt care. Now I know how this location is fighting to get even 4star across. I wouldnt recommend online order for this location.

Published a year ago

Published a year ago

The worst service ever

Published a year ago

Published a year ago

It was nice to go for lunch when you have limited time for it. They have great options for sandwiches and soups. You also get combo offers as well. Vegetarian options: Tamato soup, broccoli cheddar soup and other options available.

Published a year ago

Awsome

Published a year ago

Haven t been to a Panera Bread in 3.5 years because I live in Australia so I was stoked to get the broccoli cheddar soup in a bread bowl! The staff were fun and really nice! It was 6pm and we had gone to another Panera Bread just before but they didn t have any food left! This one was already out of bagels as well so felt like they should either stock up a little more or close earlier (this is for all Panera Breads)

Published a year ago

Great food, Nice atmosphere and excellent service!!

Published a year ago

Published a year ago

Sold out of virtually every pastry at 3:30 pm

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Food was excellent. Service was prompt and pleasant. Not sure how this Panera store merits a 3.8 star rating. Maybe they had a change in management.

Published a year ago

A great place for brunch or lunch. Love the freebies from frequent visits that add up to the Panera card. Friendly staff and a nice quiet atmosphere. Get the coffee on a mug for unlimited refills!

Published a year ago

Sandwich Bread was very stale, not fresh. Lettuce on sandwich was no good, old and had black/brown discoloration. I will not return to this location.

Published a year ago

Published a year ago

We have a great experience at this restaurant today. The customer service was good and the food was delicious!

Published a year ago

I came here after having an unpleasant experience at the Windward location in Alpharetta, and with about 5 team members, not one came up to take my order after waiting for 5 min. I realize that it was still 30min to closing time, however the service was not any better than Windward s. This was really upsetting.

Published a year ago

Published a year ago

Ridiculous wait times and little help from staff

Published a year ago

I ve gotten food very many times from here and (I am not exaggerating at all, in the slightest, whatsoever when I say this), they have never gotten my order right. They also aren t very helpful. I ordered a pizza and they used freaking buffalo sauce instead of the marinara!!! I ve received half full drinks and usually a completely incorrect item. Not like oh, wrong flavor lemonade but I got a strawberry banana smoothie instead of an iced coffee ??? When the food is done right, its good like every other Panera, but I 100% recommend going to a different location. The Johns Creek location is consistently bad unfortunately. I don t like leaving bad reviews, but this Panera really is just *that* bad.

Published a year ago

I love the Fuji apple chicken salad. Only once I got a salad with wilted lettuce. But they usually have fresh crisp salads! My go to place for lunch!

Published a year ago

Excellent service and fresh and delicious food.

Published a year ago

Greeting from 20 y/o employee was lethargic at best. she was clad in a puma zipper front jacket that appeared not been washed in a long time as it was spotted with food stains and what i presume was flour ? She had zero care in her appearance or attitude. Although delicious, the souffle sadly was luke warm. The coffee bar was littered with empty milk cravats, lids and extraneous items. This was 9am so not out of the breakfast hours. The egg on the sandwich was not cooked as requested. Overall the restaurant has a neglected appearance with water on the floor and dirty tables. The only other people in the restaurant were a job interview and two people working on their laptops. Noone in line and overall not busy, just neglected.

Published a year ago

Published a year ago

Published a year ago

I love the chiplote chicken avocado melt

Published a year ago

Published a year ago

They were out of Baguettes in the restuarant. That is one of the most popular sides. Not enough free side options with the entree like the chips and baguette when I order online. The only free side option was Apple. Their flatbread pizza wasnt good. Sandwiches and soups were good, although I was surprised to find they didnt have vegetable soup in their menu.

Published a year ago

Pretty bad management, girl at front desk with sad face, manager has no clue what she was doing, running around and doing nothing, not good experience for sure

Published a year ago

Published a year ago

Wonderful atmosphere

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Have seen a BIG improvement in this Panera location. The quality of employees and the cleanliness of the dining room has greatly improved. Specifically, Kircho (sp?) is a phenomanal employee! He is so kind and helpful to all the customers.

Published a year ago

The tomato soup was very acidic. Needed a touch of sugar.

Published a year ago

How do you consistently run out of 80% or more of your bagel flavors 5+ hours before you close?! I get running out of bread bowls at like 7pm, but please figure out your inventory flow.

Published a year ago

Published a year ago

I don t usually leave negative reviews, but have to for this one. I am not upset about the fact that they did not have the soup I ordered or the baguette that comes with the food even though I was charged for it. I was there 10 minutes before the restaurant closes so I can accept that they ran out of a few things from my order. But they just seem unbothered and unhygienic. The person preparing the food had a toothpick in his mouth that he chewed on all the while i waited for my food. He would take it out of his mouth with his hands to talk, then put it back; and then use the same hands without changing gloves to prepare the food!! I personally find that very unhygienic!! And the supervisor there couldn t care less

Published a year ago

Published a year ago

Published a year ago

My first and last time trying this restaurant it was beyond gross. They only provided one small piece of chicken inside my rice and chicken soup. That soup was very nasty never again.

Published a year ago

Its always clean the food is always good and its always hot the guy that took our plates and stuff from our table was extremely nice and helpful and I really enjoyed them highly recommend and I know Ill go back again

Published a year ago

Published a year ago

Over easy egg was overdone, but was tasty. Restaurant looks like it could use a good cleaning. Doors were fingerprinted early in day.

Published a year ago

Published a year ago

This location has really gone down hill. French onion soup. Sorry no bread bowls available. I purchased the soup anyway and surprise! there is no cheese on my soup... because they are out of cheese. No more ham in the store for ham & Swiss. Not much worth paying a premium for here.

Published a year ago

Published a year ago

Ordered half frontera chicken sandwich. It had about 1 TBLS of chicken (not close to 1/4 of a breast) and 3 tiny pieces of basil. Brought to it to counter. Manager said that s what is in the red scoop. Offered to remake but said it would be the same. Husband went up and she miraculously was able to remake it properly. We rarely send anything back but this was unacceptable. Ice machine was broken as well.

Published a year ago

Published 2 years ago

I came in here to relax shouldnt be forced to hear every word of a conversation from 2 employees who are a considerable distance from where I sit these 2 broads literally want every one to hear what theyre saying UHMMM...I FEEL...LIKE...AS...LIKE....A WOMAN?....THAT...BLAH BLAH BLAH BLAH and this after WAITING at the counter for some minutes after being noticed by 3 staff another 2 customers came in and had to wait as well in the future heres a tip that I will follow as well AVOID CORPORATE RESTAURANT CHAINS AS MUCH AS POSSIBLE

Published 2 years ago

First visit to this location. I didnt even realize it was there. At night its very hidden across from some hotels. Ordering late at Panera is no different at this restaurant as they were out of a few things. The substitute bread and chicken sandwich was on par with expectations. Curbside pickup was a little slow but again I assume end of the night limited staff.. seems like a better place than the other Paneras around.

Published 2 years ago

Published 2 years ago

This location is under staffed and employees are very rude. Curbside does not work you have to go in and ask for your order and then wait for them to find it. Do not tip if you order curbside. It is dirty and messy. When I got my bag my soup was upside down. Never going there again!!! Terrible!!!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Couldnt order what i wanted because they didnt have enough people to work

Published 2 years ago

Panera Drive-up Surprise....no bread tonight, but we did get these handpicked tiny apples that I could only assume came from the owners backyard?!!!

Published 2 years ago

Published 2 years ago

I only go to this Panera because it s the closest one. The pick up always has issues. Either they forget part of my order or they don t bring to car when I ve selected that option. The quality is also inconsistent. I wish we had a good quality Panera is this area or something similar.

Published 2 years ago

Orders were severely backed up. Waited 30 mins in line to get half a sandwich. Ridiculous.

Published 2 years ago

Good food, but very dirty restaurant

Published 2 years ago

Worst service & food on planet Earth! Crippled, so ordered curbside pickup. Not delivered. Forced to climb steps and enter store. No coffee. No counter service. Cold soup and a sandwich I did NOT order because I waited so long. DO NOT EAT HERE.

Published 2 years ago

My first warning should have been that Panera Bread WAS OUT OF BREAD!!! First the guy said, we don t have any bread for the salads . Ok I ordered two salads, wasn t offered another type of bread or anything. While waiting, I took video of the lemonade just sitting out in a container on a cart for at least 20 minutes. There were cobwebs on the salad BOWLS in the food prep area, as well as the lights. I asked about the croissants in the glass case (to protect them from our germs), and John working the register kindly explained to me what was on some the items, as he spoke directly over the food. All I saw was COVID and cold/flu droplets spewing out as ndrepuls Well, I got home with mytwo salads... Only to find brown wilted lettuce, soggy tomatoes, and very little toppings. I ate roughly half of my salad. At the end of the day, they are a cross contaminated, understaffed, spider infested convenience for anyone willing to take the risk.

Published 2 years ago

Published 2 years ago

Panera is usually my baseline for an average chain food fast casual restaurant. This location in Johns Creek is fine. Sometimes theres no ice or theyre slow to refill the drink fountain, but the staff was nice. The bathrooms are average. Theres usually booths with outlets you can snag if its not busy. Purely food based review: Pick Two - If you go to Panera you know your usual order. Broccoli Cheddar soup was as expected. The Turkey Bravo was a little dry. Cinnamon Roll - Definitely been sitting out for a while, probably wouldve been more fresh in the morning

Published 2 years ago

Waited 35 min for a cup of soup and half a sandwich. What a waste of time.

Published 2 years ago

Great location friendly too

Published 2 years ago

Published 2 years ago

One of my favorite local places to eat for a quick bite. Panera Bread is upscale fast food with healthy options . I Love the Bread Bowls, Soups and Salads. The Broccoli Cheese soup is so yummy and pairs well with the Asian Salad . They also serve, really tasty flatbreads that are made to order and Charged Lemonades that are Caffeinated with Guarana. Right now, they are offering a Drink Club subscription. Subscribe for ten dollars per month and you can get, all you can drink free each month. The restrooms are always clean. Vegetarian options: Many freshly made Salads to select from. Parking: Handicapped parking is available. Kid-friendliness: Great place to bring children. Many healthy options available on their menu. Wheelchair accessibility: Plenty of access for Wheelchairs.

Published 2 years ago

I just paid way too much ($3.22) for a cup of coffee. The coffee was not hot, and one of the nice workers informed me they were out of half-and-half after I made my purchase. Note: there s a grocery store across the street. If you re gonna charge me a premium, you can at least provide a decent product. Very disappointing.

Published 2 years ago

Published 2 years ago

I ordered soup, a grilled cheese, and the green goddess salad today all half size keep in mind, in the drive thru. First of all, with the sides I got bread after they gave me the bag I peeked in to make sure everything was in there turns out I had no silverware for my soup, or salad or butter that I had asked for. I went back through the drive thru and asked for utensils and butter which the drive thru cashier was pleasant about and accommodated me accordingly. Secondly, as I get home, I then look inside my bag to find everything there except the green goddess salad dressing. It wasnt even in the salad container! Accuracy is obviously not a priority here. It turned me off because I was really craving that meal, especially the salad. Too much of a headache for an $18 meal. I could have went elsewhere to get everything in one stop quick fast in a hurry without any issues. Lastly, I try to call to speak with a manager only to have the phone line ring nonstop for about 5+ min without anyone ever answering. Go elsewhere if you want all that you actually paid for in a timely respected matter.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Good service.

Published 2 years ago

If i could rate this 0 stars I would. I came in tonight (07/28) around 7:30. The young man who took my order was nice although I was sad they were out of my favorite food (the chicken salad). I instead ordered the strawberry salad and mac and cheese. I have came to this location for 10+ years and they have always asked if i wanted chips bread or an apple. They didnt ask but i assumed they would just give one of them which was fine. When I got my food, the salad had no chicken on it and I had no bread. I just assumed this you pick two combo didnt come with bread because i hadnt gotten it before. When i went to ask the girl to add chicken, she took my salad back into the kitchen and handed it back with chicken on it she had no gloves and gave me back the same salad i had previously recieved. Anyone who works in food knows this is a MAJOR health violation. Not to mention i had to say excuse me several times because she was on her phone. I then realized on my reciept that my meal was supposed to come with bread. There were 5 other people in here and it was as slow as could be. I have always loved this location but it seems to be going downhill especially when you hire workers like that.

Published 2 years ago

I ve had several bad experiences with Panera. This one wasn t as bad as the rest. However there was an order error on Panera s end in regards to our drinks. Food was okay, we took our food to-go & the bread that comes with the soup was literally just tossed in the bag and roaming around. Not properly packaged, to me that s not hygienic at all.

Published 2 years ago

Old Hungarian guy cleaning tables was constantly at our table wanting to remove whatever we chewed on an set aside, then chased us to the parking lot asking for a tip. We tipped when we made purchase. Stay away from this place.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

How can your prices go up every two weeks. A half sandwich is not worth $7 even with inflation. And they said another price change is coming up. Not worth the prices.

Published 2 years ago

Staff was nice, location was clean and quality was consistent with other locations. Contactless payments available and no EV charging. Fresh lemonades and teas available. Cant go wrong with Panera.

Published 2 years ago

Published 2 years ago

This panera bread consistently smells like burnt oil and is very smoky inside, assuming they dont turn on oven hood vents, which they need to. My clothes smell like it when I leave and second hand food smoke is hazardous to breath being carcinogenic. Not one of my favorite paneras. Overall restaurant is dirty, unclean bathroom stalls and sticky beverage stations.

Published 2 years ago

Good food great food once you leave the gym and you dont want to mess up your workout lol

Published 2 years ago

Easy,convenient pick up drive thru. Helpful staff.

Published 2 years ago

Published 2 years ago

Time to receive order has improved significantly. Looked like they have some new staff in the food production area that are on their game.

Published 2 years ago

Published 2 years ago

Published 2 years ago

The Chicken Frontega Panini paired with Tomato Bisque soup is good

Published 2 years ago

Great experience working with the manager Jacob Talaski at this location. They catered for 35 people at the local church school for teacher appreciation week and went above and beyond to take care of our needs. Will order for future events.

Published 2 years ago

Published 2 years ago

Visited this restaurant twice recently, and the restaurant was dirty and poorly staffed. We tried one more time using takeout and the order was incorrect when we arrived home. This Panera location is still waiting on its post-pandemic recovery, while other restaurants in the area have managed to return to mostly normal operations.

Published 2 years ago

Very good

Published 2 years ago

Clean amd well organized, I appreciate, Panera!

Published 2 years ago

Great service and food. A bit pricey.

Published 2 years ago

Don t go inside, they will forget about you. After waiting 15 minutes for a toasted bagel, I had to go up front. Didn t appear to be short staffed.Happened btwn breakfast & lunch rush, not busy. To top it off, served me a cold stale bagel.

Published 2 years ago

WI-FI is unstable. Don t come here if you need the Wi-Fi. I came here to have lunch while on my Zoom meeting. Panera got my money for the meal but I had to leave to find Wi-Fi. I won t be back. And the staff didn t care anything about whether the Wi-Fi worked or not. Panera you are off my list.

Published 2 years ago

Published 2 years ago

I went to the Johns Creek location over the weekend. First, there was no one at the register when we walked in. We had to ask if someone could come over. Then before we tried to order, another customer complained that there is no soda in the machines nor is there any ice. The girl didnt even report that issue to anyone. Also, none of the employees were wearing name tags and when asked for names later on, I was told they dont know the names of their co-workers. Really??? So now I tried to place my order. I usually get a special order which I know they can do because I had previously contacted customer care and they emailed me back with step-by-step instructions on how to make the order and ring it up on the register since this sandwich is no longer on their menu unfortunately. Customer care suggested for me to hang on to the receipt so its easier for them to see how to ring it up which I did. I usually get a chicken Caesar salad sandwich on my bread of choice. First, they told me they cant do it. They wouldnt even acknowledge the email I had from customer care or the receipt which shows I placed the same order about a month ago. Then I was told they dont have the ingredients for it. So I said then you better take the chicken Caesar salad off your menu as thats misleading to your customers. They said, why, we still sell the salad. Well then its the same ingredients from the salad just on our bread of choice. Not sure whats so difficult about that. I asked to speak to the manager and Jason refused to come over to speak to us but instead he walked by several times smirking at us. Panera Bread lost 3 customers as me, my mom and my sister were all going to place the same order. Extremely disappointed.

Published 2 years ago

Missing half of the items I ordered for pickup, had to go back to collect them, hard to reach anyone on phone.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Im giving this score because I purchased a cinnamon bagel, blueberry bagel and oatmeal this morning. I had two problems and cannot get the store on the phone. I have been calling for an hour straight and the phone rings out ( no answering service)and there were 6 people working in there this morning. The cinnamon crunch bagel had an onion taste to it and the oatmeal had way too much milk/cream something. It was more like baby food (mushy) . If someone from corporate could please reach out to me it would be greatly appreciated.

Published 2 years ago

Published 2 years ago

Absolutely fantastic. Food was available fairly quickly, staff were awesome, it wasnt too busy (yet). Minor gripe, though: Panera Bread seems to be lacking in salad dressing options, especially with regards to classic dressing options that lack any sweeteners.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Jan. 2022. NONE of the employees wore a mask. At 10:30 am the floor looked like it hadnt been swept or cleaned in days. Takeout order was ready very quickly and well prepared.

Published 2 years ago

This panera place hygiene management is horrible. My daughter ate apple and threw up on the table immediately.

Published 2 years ago

Toasted BBQ chicken sandwich what is delicious the crunchy onions the chick in the barbecue sauce and the way the bread was toasted to perfection. This place never fails me

Published 2 years ago

Ate here for dinner. They said there were no more flat breads. I saw them behind the counter. Made me feel Like they just didn t want to do it. Poor customer service.

Published 2 years ago

Great customer service and amazing tasting blueberry muffins.

Published 2 years ago

Published 2 years ago

Awesome experience at this place. The food is made fresh and the customer service is incredible. Best Panera food I had. They were out of Chocolate Croissant I ordered. So they gave me Croissant and Chocolate chips. Pretty good. Thanks so much.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Panera location is now putting lunch meat on their sandwiches. Instead of actual roast turkey slices as advertised its now cheap imitation turkey lunch meat. Below are 3 of their own marketing pics and the sandwich I was just given. Disgusting. If theyve changed their menu they need to update their website. If its the franchisee at this location being cheap then they need to tell customers what theyre getting.

Published 2 years ago

Published 2 years ago

Not bad

Published 2 years ago

Published 2 years ago

Published 3 years ago

Updated their hours on doordash but not on google. Temperarily closed sign on the door with 5pm scribbled out and 4pm instead. Update your hours.

Published 3 years ago

Consistently great food and service at all locations that I have gone to.

Published 3 years ago

Got wrong order. Coffee horrible

Published 3 years ago

Dont bother! I usually do not leave bad reviews but I usually have better service than this. I ordered a bread bowl online with soup for curbside pick up. It says pick up is at 11:35am. I receive a text that states notify us when you arrive. As I pull in I see that there are only 2 curbside spots labeled #1 and #2 and they are occupied so I pull into another spot and pull up the text to notify them that I am outside. You can actually choose, I am here but not in a designated spot as I did. After waiting 5 minutes I received a text that says your order is ready please notify us when you arrive so I notified them again! A few more minutes go by and no one shows up, I see the other two curbside customers get out and go in so I do the same and of course there are 7 or 8 people in each of the two lines. I understand being short staffed and especially now but figure it out...do not allow curbside pick up if you have no one to bring it out! They just started sitting all of our orders on the pick up shelf and had no apologies or anything. Basically we were told your orders are over there after we all waited in line 10 minutes plus the 10 minutes sitting outside waiting. The food is not good enough to go through this mess.

Published 3 years ago

Published 3 years ago