Starbucks

9700 Medlock Bridge Rd, Duluth, GA 30097, United States

Starbucks
About the Company

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

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Reviews
Review №1

Been going here for at least 15 years and will keep going back. Nice atmosphere, little patio

Published 5 months ago

Review №2

Just got denied some morning, coffee and some food, because they did not have change for $100 bill. What is going on Starbucks?

Published 6 months ago

Review №3

Closed at 1:30 with a sign on the door saying theyre short staffed. Have you tried offering a living wage?

Published 6 months ago

Review №4

Published 6 months ago

Review №5

We waited 50 minutes for 5 drinks. That says enough.

Published 6 months ago

Review №6

Published 7 months ago

Review №7

Published 7 months ago

Review №8

Published 7 months ago

Review №9

Looks like they are understaff and the person who helped us tried his best, But may be lacking of experience the output is not good ordered 2 vente spicy dragon fruit with less ice, Initially he forgot to keep the dragon fruit and he tried to fix it by adding dragon fruit and messed up the drink , I am here for a refreshing drink rather than that you guys ruined my evening. And the quantity of ice he kept in the drink is insane, I feel he kept more ice than regular though I asked for less ice I even mentioned second time of less he looks like he did not care of that so he just gave the super ice drink.

Published 8 months ago

Review №10

Published 8 months ago

Review №11

Published 8 months ago

Review №12

Lonnise demonstrates exceptional leadership, ensuring that every aspect of the customer experience is seamless and enjoyable. Her and her teams attentiveness, friendliness, and efficiency were very much present in their interactions with me. The drinks were are always amazing, and the store maintains cleanliness and comfort. I highly recommend this location if you are looking for a great atmosphere and a welcoming staff.

Published 8 months ago

Review №13

Great service Thank you! Food : 5/5

Published 9 months ago

Review №14

Large lobby, fast service, great coffee. Good location for a coffee date or to meet up with friends.

Published 9 months ago

Review №15

I love ordering ahead here, always ready when I expect it, but they do get busy.

Published 10 months ago

Review №16

Published 10 months ago

Review №17

The employees here do not pay attention or care about their job. They have given me the wrong thing multiple times. I have allergies and they do not seem to care and just give you whatever. Go to any other starbucks.

Published 10 months ago

Review №18

Published a year ago

Review №19

Published a year ago

Review №20

Published a year ago

Review №21

Published a year ago

Review №22

Nice

Published a year ago

Review №23

Its a Starbucks. Its a coffee shop.

Published a year ago

Review №24

Published a year ago

Review №25

Id never been to this particular location before, but I really loved the vibe. There was a tall gentleman who made sure to greet everyone as they came in and also make eye contact. I really appreciated that because, to me, it felt more genuine. The place was pretty busy, but you could tell everything was flowing. Nicely. My order was ready and I didnt have to wait. Ill definitely stop back in if im back in the area.

Published a year ago

Review №26

Published a year ago

Review №27

Nice and quiet, quick and friendly

Published a year ago

Review №28

I love this place, especially Kyeung. Awesome worker and always makes the place lively. LOVE STARBUUUXKZZZZ

Published a year ago

Review №29

It s another Starbucks. Nothing especially special about this place. The location was clean. Staff was ok not rude but no especially nice. Younger staff members so something I would expect. They closed earlier than expected around 7 so we had to leave. But coffee and tea was good.

Published a year ago

Review №30

Published a year ago

Review №31

Solid Starbucks location. Good room / layout inside to work and study

Published a year ago

Review №32

I just love this Starbucks !!! The associates are very friendly and welcoming ! Everything is ready quickly and correctly

Published a year ago

Review №33

Published a year ago

Review №34

Published a year ago

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Published a year ago

Review №36

Published a year ago

Review №37

Really like this location. Service was great and it had an authentic feel.

Published a year ago

Review №38

Great food and great service. The staff were very welcoming.

Published a year ago

Review №39

Published a year ago

Review №40

Published a year ago

Review №41

Friendly staff, good service, nice clean interior

Published a year ago

Review №42

Published a year ago

Review №43

Published a year ago

Review №44

LOVE this starbucks!! My coffee is always delicious and the staff is easily the most friendly in the area. Multiple baristas asked me about my day and it was a perfect way to start my day! The atmosphere is comfy and pleasant, and I would 100% recommend coming here to study, read, or just hang out with friends.

Published a year ago

Review №45

Published a year ago

Review №46

When I m visiting the place I feel real Indian atmosphere

Published a year ago

Review №47

Typically, I dont rate chains, but Ive been to an atypical amount of Starbucks for your average individual; Ive always had a pleasant experience at this particular branch. Things you should know: I. PARKING This Starbucks is within a plaza. Theres a massive parking lot in front of and on the side of the building with plenty of free, available spaces. Stress free. II. SERVICE No, this branch does NOT have a drive through which is probably why the employees arent ran thin and are able to take their time getting your order correct. Customer drink turnover is also quick. III. QUALITY Ive always been a fan of how acidic and rich Starbucks coffee is compared to other franchises that I wont mention. Its dense and not diluted here. IV. CAPACITY This location seems to always be poppin with people. Its spacious and feels open. Youll always be able to find an available chair.

Published a year ago

Review №48

Published a year ago

Review №49

Published a year ago

Review №50

Good

Published a year ago

Review №51

Published a year ago

Review №52

Published a year ago

Review №53

Well, I have some mixed feelings about this one. Here are some details: Pros: - location is good, size of store is appropriate, staff are nice Cons: - chairs and tables arent comfy for working. The leather couches are higher than usual compared to the tables which makes u tilt down to reach your laptop. While the regular chairs have their backs low which makes them kick in the middle of the back, not comfy at all. - For some reason there is a lot of noise in the place, even when not a lot of people talking, the music is still annoying. Maybe it has to do with the layout of the space and how echo travels in this location. - Finally, my venti had a lot of bubbles on top which isnt usual. The amount of actual coffee in the cup was thus less than usual.

Published a year ago

Review №54

love the staff here, my favorite barista, sky, always remembers my name and my friends names and asks me how i am, and how my friends are. the drinks are always made swiftly and if they ever get it wrong they will make it again correctly. very kind and helpful people

Published a year ago

Review №55

Published a year ago

Review №56

Very nice

Published a year ago

Review №57

Published a year ago

Review №58

It is a very nice place.

Published a year ago

Review №59

It is crowded and there are a lot of kids And it takes long time to get my coffee. But I like this place Food : 4/5

Published a year ago

Review №60

i don t know since when Starbucks started charging gratuity as i bought 4 bucks drink and charged me $2 for gratuity! I would literally happy to pay tip if i was seating on a table and server brings out the coffee to me but this just doesn t have a logic for charging $2 gratuity for small drinks! i hope management review on this as customer don t see unless they ask for receipt! but the drinks and staff are amazing no complain in that!

Published a year ago

Review №61

Published a year ago

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Published a year ago

Review №63

Service suck

Published a year ago

Review №64

Published a year ago

Review №65

Published a year ago

Review №66

Not very customer service oriented. They could care less if the customer got the right size or is satisfied. Not coming back!!

Published a year ago

Review №67

Very good but of course expensive

Published a year ago

Review №68

Never crowded and the service is great. I come here a lot and never had any issues with my order. Food

Published a year ago

Review №69

Published a year ago

Review №70

Wonderful experience

Published a year ago

Review №71

Drinks are missing ingredients last 4 times Ive ordered here. Staff needs training on what goes in what drinks. Drinks are poorly made and food given does not match what was ordered/printed on ticket. Disappointing. Will be driving farther from home for future orders.

Published a year ago

Review №72

Published a year ago

Review №73

Friendly service and nice atmosphere

Published a year ago

Review №74

Friendliest and most consistent in service and hours of all Starbucks visited

Published a year ago

Review №75

Published a year ago

Review №76

Published 2 years ago

Review №77

Starbucks is always good. This is a clean place and even when theres people you can find a place to sit.

Published 2 years ago

Review №78

Published 2 years ago

Review №79

Published 2 years ago

Review №80

Published 2 years ago

Review №81

Published 2 years ago

Review №82

It is very clear that some team members are unhappy about working there, lack enthusiasm and only do the bare minimum to get the job done. They arent very accommodating and everything seems rushed. It seems lately that Starbucks has begun to lose the quality of service it once had.

Published 2 years ago

Review №83

Published 2 years ago

Review №84

Published 2 years ago

Review №85

My all time coffee n tea place in the whole wide world! Love this place

Published 2 years ago

Review №86

Published 2 years ago

Review №87

Published 2 years ago

Review №88

Friendly

Published 2 years ago

Review №89

Published 2 years ago

Review №90

Published 2 years ago

Review №91

I agree staff here are always friendly

Published 2 years ago

Review №92

Very calm and homely ambience. Parking: Ample space. June was kind enough to get our large order to the car.

Published 2 years ago

Review №93

Very good place for my Mlo class

Published 2 years ago

Review №94

Published 2 years ago

Review №95

Published 2 years ago

Review №96

My favorite Starbucks in the area! Cool baristas!!! Awesome customer service experience!!!

Published 2 years ago

Review №97

Published 2 years ago

Review №98

This is one of the few locations that still has a Clover machine! That deserves a five-star rating.

Published 2 years ago

Review №99

Do you know the tastes of the starbucks coffee can be different as per location? This shop must be one of the best that can serve best coffee. And the mood of staffs is nice.

Published 2 years ago

Review №100

Terrible, I always don t have a great experience here at this location. They always seem to busy and close earlier than suppose to. They are not friendly at all!

Published 2 years ago

Review №101

Published 2 years ago

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Published 2 years ago

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Published 2 years ago

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Published 2 years ago

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Published 2 years ago

Review №106

Published 2 years ago

Review №107

Published 2 years ago

Review №108

Its...a... Starbucks. Just like all the others...

Published 2 years ago

Review №109

Ok

Published 2 years ago

Review №110

Published 2 years ago

Review №111

Published 2 years ago

Review №112

Very nice location and clean inside. The music is kinda loud but that did help me from hearing anyone talking. Lots of comfortable seating.

Published 2 years ago

Review №113

This is my go-to Starbucks. The baristas are very friendly, and the quality stays consistent.

Published 2 years ago

Review №114

Published 2 years ago

Review №115

Published 2 years ago

Review №116

Published 2 years ago

Review №117

Don t follow orders at all. Waited for 28 minutes for 2 drinks when it was not busy.

Published 2 years ago

Review №118

This was one of the best Starbucks I have gone to in a while. The staff was super friendly and my latte was made to perfection.

Published 2 years ago

Review №119

This is the best Starbucks experience I ve ever had. The employees are incredibly polite, and attentive! The wait was short, and then nailed my customized drinks. 11/10!

Published 2 years ago

Review №120

Mobile ordering is great.

Published 2 years ago

Review №121

I came to this Starbucks and Ms June Phan took my order. She did an amazing job, doing her job quickly and introducing me to new drinks. When I come back for another drink, I m definitely going to be asking for her again!

Published 2 years ago

Review №122

Published 2 years ago

Review №123

This is one of my favorite Starbucks locations. Nice environment, super friendly staff. Perfect iced coffee and snacks every time!

Published 2 years ago

Review №124

Published 2 years ago

Review №125

Walked in and Nia or Mia said I already cleaned we re closed. I wasn t 7 yet!

Published 2 years ago

Review №126

Published 3 years ago

Review №127

After 19 minutes in store for black coffee and pastry walked out with nothing. 3 people in line during, I was 2nd. Appeared walk ins were sacrificed for the on line orders, not sure. Maybe staffing issue

Published 3 years ago

Review №128

Just ok but what about cleanliness?

Published 3 years ago

Review №129

Published 3 years ago

Review №130

Great coffee and everyone was nice and friendly. They were fast at getting orders out.

Published 3 years ago

Review №131

Published 3 years ago

Review №132

Removing 2 stars, coffee has been terrible the past 2 orders. Cold, and weak.

Published 3 years ago

Review №133

Masks optional for vaccinated, employees wearing masks. Busy.

Published 3 years ago

Review №134

Quick service.

Published 3 years ago

Review №135

Excellent

Published 3 years ago

Review №136

These guys are great.

Published 3 years ago

Review №137

Why is this store locked down Was so lively before COVID-19

Published 3 years ago

Review №138

Delicious new drink..brown sugar oatmilk!

Published 3 years ago

Review №139

The ham, egg, and Swiss cheese tasted great. The chai tea latte was warm and delicious.

Published 3 years ago

Review №140

Great customer service associates here. I do hope they allow us to sit inside soon. Wonderful atmosphere and more chairs and tables inside than most Starbucks stores. I used to be one of the daily regulars there when we were allowed to sit inside and socialize with one another.

Published 3 years ago

Review №141

Published 3 years ago

Review №142

Published 3 years ago

Review №143

Published 3 years ago

Review №144

Published 3 years ago

Review №145

Published 4 years ago

Review №146

I came in this morning with a few friends to this location to study, and found out that their inside sitting area was open starting today! The staff was delightful, masks were worn correctly, everything was clean and socially distant. I have always enjoyed coming to this starbucks, the baristas are so kind. One girl came up and cleaned our area before we sat down, and later offered free lattes to us (guessing they were a mistake), what a sweet beginning to my morning! This starbucks can be slammed sometimes, but the staff handles it with such efficiency and kindness.

Published 4 years ago

Review №147

It never fails I cannot come to the Starbucks that is closest to my house. Every time I give it another chance I have the worst experience. Guess I ll stick to my old alabama in Haynes Bridge location. Get it together Starbucks this is a very large location and a very prominent area and deserves good service. Sylina walked out of the back barking at a gentleman about his mask and then refused to make my drink the way I wanted it. It s just coffee can t we get this right

Published 4 years ago

Review №148

Why even open if you re going to close at noon? Covid come at 12pm on Tuesday? This place just needs to shut down. These hours are ridiculous. I can t believe Starbucks is allowing such crazy hours.

Published 4 years ago

Review №149

I walked into this Starbucks about 1045 a.m. this morning. I wasnt greeted, I was only asked what would you like? when reaching the counter. I asked specifically for 5 sugars.. and I watched the guy put in only 3. Then, when I got to work, which is only 2 miles away.. I discover that Ive also been given cold coffee. Im tired of places giving terrible customer service or having no pride in the services that they provide.. with no consequences. Me personally, Ive had a similar incident previously with this same store, but I said nothing. Now I refuse to go to this location again.

Published 4 years ago

Review №150

Published 4 years ago

Review №151

Got here at 8:15am after placing a mobile order. She said they just got here and are still setting up. Asked if I could just get a refund (which has never been a problem at any other Starbucks), but she said they don t control the mobile orders so she can t give me a refund... What??? Frustrating because this is the most convenient Starbucks since it s right by my house, but I m not sure I will be back. I probably need to go back to making coffee at home anyway.

Published 4 years ago

Review №152

It says they re open and they have a sign on the door saying they re open but they re closed nobody s here

Published 4 years ago

Review №153

Ridiculous hours

Published 4 years ago

Review №154

Love it! They get it right everytime!

Published 4 years ago

Review №155

Published 4 years ago

Review №156

Nice coffie

Published 4 years ago

Review №157

Published 4 years ago

Review №158

I live around the corner from this location and everyone in our neighborhood jokingly refers to it as the slowest Starbucks in the world. You might think to yourself I have a few extra minutes...Ill just pop into Starbucks real quick and grab a drink! No, you will not. They will make you late every time. Trust me. Even if they are slow...even if you mobile order...odds are you will wind up standing around waiting.

Published 4 years ago

Review №159

good

Published 4 years ago

Review №160

Went here the other day and Justin really hooked it up! Coffee was perfect and he went out of his way to help my friend pick her new favorite drink This location is the perfect hidden little nook of chill, the inside is very roomy and comfy

Published 4 years ago

Review №161

Published 4 years ago

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Published 4 years ago

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Published 4 years ago

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Published 4 years ago

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Published 4 years ago

Review №170

Published 4 years ago

Review №171

Very busy store

Published 4 years ago

Review №172

This location had a special of a free tall Expresso. The staff did AMAZING! Everyone had a smile. They worked tirelessly to get the drinks out. Employees not fixing drinks were cleaning up or making sure the waiting customers were happy. They also checked on orders that were not complete. Great job!

Published 4 years ago

Review №173

Published 4 years ago

Review №174

Published 4 years ago

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Published 4 years ago

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Published 4 years ago

Review №177

Grace couldn t have been more rude.

Published 4 years ago

Review №178

A few of the staff goes above and beyond by their caring tonality and body language

Published 4 years ago

Review №179

Published 4 years ago

Review №180

I have been slowly giving up on this brand. Not worth the value for money, with high prices, less friendly service and safety issues. All I had to do was get a gift card for a teacher who loves this coffee, but it took the store and me 15 minutes of fighting the system to purchase the gift card. The barista apologize but why waste 15 minutes of system issues, on addition to waiting in line for 10 minutes! Its a brand which has grown too big and cant wait for it be as good as it used to be before 2017. But we have choices and move on.

Published 4 years ago

Review №181

The app says there is a drive thru but there is NOT.

Published 4 years ago

Review №182

Published 4 years ago

Review №183

I will forever wonder why I just paid $16 for 3 bean Waters. Yeah theyre good, yeah theyre trendy but whoever they have in marketing is killing the game because they are bleeding us sorry sobs dry and raking in the dough. And for some reason we just. Cant. Stop. Ughh millennial life is so frustrating.

Published 4 years ago

Review №184

great service and very patient with visitors who do not speak the local language very well ... hope to come back more often ...

Published 4 years ago

Review №185

Published 4 years ago

Review №186

Published 5 years ago

Review №187

Girl with brown hair, wearing a beanie at the cash register taking orders , no smile almost like she hated her job. Just not friendly. 11-3-19 6:15 pm

Published 5 years ago

Review №188

Nice environment and the playlist was great. I really had a good time. They energized my day with that sticker!

Published 5 years ago

Review №189

Published 5 years ago

Review №190

Good

Published 5 years ago

Review №191

Published 5 years ago

Review №192

Published 5 years ago

Review №193

Published 5 years ago

Review №194

Published 5 years ago

Review №195

Someone want to tell me why it says they open at 6:30 today and I and many others come and no one s here??? And not only this, the new workers just can t make these drinks right. The manager doesn t even know how to ring them up properly in the first place.

Published 5 years ago

Review №196

Excellent place for share a coffee with a atmosphere unique. Great service.

Published 5 years ago

Review №197

Published 5 years ago

Review №198

Published 5 years ago

Review №199

Published 5 years ago

Review №200

Published 5 years ago

Company information
  • 9 photos
  • 200 reviews
  • 4.2 rating
  • Phone: +1 678-475-6447
  • Website: https://www.starbucks.com/store-locator/store/12321/
  • Address: 9700 Medlock Bridge Rd, Duluth, GA 30097, United States
  • Coordinates: 34.017329499999995, -84.19136309999999
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday: 5:30 AM–8 PM
  • Tuesday: 5:30 AM–8 PM
  • Wednesday: 5:30 AM–8 PM
  • Thursday: 5:30 AM–9 PM
  • Friday: 5:30 AM–9 PM
  • Saturday: 5:30 AM–9 PM
  • Sunday: 5:30 AM–9 PM
Service options
  • Outdoor seating: Yes
  • Delivery: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Fast service: Yes
  • Great coffee: Yes
  • Great tea selection: Yes
Popular for
  • Breakfast: Yes
  • Solo dining: Yes
  • Good for working on laptop: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Alcohol: Yes
  • Coffee: Yes
  • Organic dishes: Yes
  • Prepared foods: Yes
  • Quick bite: Yes
  • Small plates: Yes
  • Wine: Yes
Dining options
  • Breakfast: Yes
  • Brunch: Yes
  • Lunch: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • LGBTQ+ friendly: Yes
  • Tourists: Yes
  • Transgender safe space: Yes
  • University students: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
Pets
  • Dogs allowed outside: Yes