Home improvement chain with assorted building materials, tools, gardening supplies & appliances.
This store is so unorganized. Prices never ring according to shelf price. I've Complained several times and each time I go here I have a price problem. I try to frequent my neighborhood stores for support but I also would like to be able to shop without being overpriced for your overlooks. It's the way most of us shop.. Price Changing Mylars and Sale Signs Are A Must For Consumers. Please Do So. This has caused me to shop less at this Location.
Published 5 months ago
Omg I haven't been in Menards in years wow it has everything that you couldn't imagine when I seen they had a section in there that has toiletries can goods health products etc. you name it they got it I didn't have to go to any other store but to buy my meat products an the store is so big so for ppl that have health issues they do have scooters an don't worry they are nice size for those who are plus size like myselfπ€π an they have workers throughout the store so if you can't find what you looking for they would happily assist you without a problem the the workers all are so awesome very courtesy an polite thank y'all so much Menards customer service an staff you guys are awesome π―
Published 4 months ago
This location use every excuse not to give you propane. It's either the employee is on break or it's frozen when it's not below freezing and hears a new one they can't read the date on the tank and a host of others.
Published 4 months ago
December 12th I was in the store and I purchased over 164.00.Some items were left behind and returned to stock. I I returned to the store with a torn receipt in an effort to get the items that were left behind
Kassandra and Nancy were very condescending & unbelievably unhelpful They demanded the date ,time, register # & cashier's name (Tenisha) . Kassandra did " you couldn't have been here because the register# is wrong." Nancy continued to make remarks. Kassandra then me to use the self-service machine & to figure it out myself. We have spent over $25,000 at that particular store while remodeling our home over the last 3 years. Once this issue is resolved Menards will never get any of our business.
Published 4 months ago
It really grinds my gears that theMenards in Dolton doesnβt carry any angels or Knick knacks with brown faces. I frequent this store often and during the Holidays Iβm always left dissatisfied and disappointed with the decoration choices. Itβs as if brown faces canβt be angels or live on the North Poleπ€¦πΎββοΈ The purchasing manager needs to be a lot more diverse when making these decisionsβ¦especially in a store that is living off the the buying power of Black and Brown people. I took pics last year and failed to report this but Iβm honestly tired and ready for change. Even the dolls lack diversity. Sad that this is still going on today.#thereareblackangels #MySantawasblack
Published 3 years ago
I came here a few days ago to buy some Halloween decoration and during this time I had to use the restroom. The restroom was filthy and had roaches. This is the most unorganized Menards Iβve never been too! Nothing in this store is ever priced tagged correctly. I will never visit this Menards again. I donβt know what changed or whoβs in charge but this Menards was never this unorganized or filthy!
Published 6 months ago
Love this place to shop and work. Great environment I call home
Published 5 months ago
This location use every excuse not to give you propane. It's either the employee is on break or it's frozen when it's not below freezing and hears a new one they can't read the date on the tank and a host of others.
Published 4 months ago
December 12th I was in the store and I purchased over 164.00.Some items were left behind and returned to stock. I I returned to the store with a torn receipt in an effort to get the items that were left behind
Kassandra and Nancy were very condescending & unbelievably unhelpful They demanded the date ,time, register # & cashier's name (Tenisha) . Kassandra did " you couldn't have been here because the register# is wrong." Nancy continued to make remarks. Kassandra then me to use the self-service machine & to figure it out myself. We have spent over $25,000 at that particular store while remodeling our home over the last 3 years. Once this issue is resolved Menards will never get any of our business.
Published 4 months ago
Omg I haven't been in Menards in years wow it has everything that you couldn't imagine when I seen they had a section in there that has toiletries can goods health products etc. you name it they got it I didn't have to go to any other store but to buy my meat products an the store is so big so for ppl that have health issues they do have scooters an don't worry they are nice size for those who are plus size like myselfπ€π an they have workers throughout the store so if you can't find what you looking for they would happily assist you without a problem the the workers all are so awesome very courtesy an polite thank y'all so much Menards customer service an staff you guys are awesome π―
Published 4 months ago
Love this place to shop and work. Great environment I call home
Published 5 months ago
Published 5 months ago
Don't get propane here Go down the street to the gas station. Don't waste your time
Published 5 months ago
This store is so unorganized. Prices never ring according to shelf price. I've Complained several times and each time I go here I have a price problem. I try to frequent my neighborhood stores for support but I also would like to be able to shop without being overpriced for your overlooks. It's the way most of us shop.. Price Changing Mylars and Sale Signs Are A Must For Consumers. Please Do So. This has caused me to shop less at this Location.
Published 5 months ago
Always good shopping experience.
Published 5 months ago
Security made me feel like a criminal
Published 5 months ago
Some things are hard to find.. bit that's a hardware store for ya.
Published 6 months ago
Published 6 months ago
Ordered online..Not ready when recvd email. Staff looked for 1 hour for the missing parts. Dept manager said "she would do nothing". We sent an email to store manager and never responded (that was sent 10 days ago). Got an email from customer service that nothing will be done..prices low enough. I thought the manager would like to know just how badly most of his employees treated a customer..guess not. Maybe he knows and maybe he does not care. So disappointed..my money spends the same everywhere..but never at menards in Dolton and very questionable at other menards locations.
Thank you for the canned response..it means nothing to me. You have our email address; we tried to solve this before this was posted but you and your company do not want to be held accountable. I am not going to waste my time trying to contact you..if you care you will be in touch with me.
December 10th and still nothing from menards..does not surprise me. Worst $300.00 purchase ever made!! I would think a good manager would like to hear how his employees talked and treated a customer. All I can say is wow!! I have started doing more at Home Depot..much happier and more respected as a customer.
Published 6 months ago
I came here a few days ago to buy some Halloween decoration and during this time I had to use the restroom. The restroom was filthy and had roaches. This is the most unorganized Menards Iβve never been too! Nothing in this store is ever priced tagged correctly. I will never visit this Menards again. I donβt know what changed or whoβs in charge but this Menards was never this unorganized or filthy!
Published 6 months ago
Published 7 months ago
Published 7 months ago
You're waiting in check out line for over 30 minutes is your thing
this is the place to go
Published 8 months ago
Published 8 months ago
Max in paint was really helpful
RIGHT ON THE JOB
THANKS MAX
Published 8 months ago
Nice and clean place to shop. I' never shop at Menards.only hard about it on radio in Pennsylvania.im here'.in Chicago.on a' sad occasion.but hope.next time I' visit it will be a' better occasion.Yes' I' enjoyed shopping wit.my husband.at Menards....!!!!Love it?
Published 9 months ago
Rather large store. Needed assistance because aisle signage is not visible before you reach the aisle.
Published 9 months ago
Very vast shopping area,plenty of items to choose from,etc: appliances, lawn care, pet products, lighting, paint,carpets, cleaning items,and so on!!! They have it all in one place!!!
Published 10 months ago
I love this Menards, particularly, Jullly, a young lady that helped me by walking and showing me how to shop there, i.e., the sku number locations, etc. It made me feel appreciated for shopping there.
Published 10 months ago
Published a year ago
Published a year ago
I always get help with a sense of urgency I always receive a good communication and understanding of the product I'm looking for and asking about this the location I choose to go to I hope it stays that why
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Hate coming here π
Published a year ago
Good selection of seasonal and off seasonal items. Large diverse inventory to select from
Published a year ago
The Blue Raspberry pack of four was on display for $.50. But I was wrung up for $2.00. When the cashier called the manager she call for a price check. It is as $.50 for single but no singles displayed. She told me to meet the guy in the back and tell him. I did. By the time I got back there he had changed the tags to $2.00. Then told his associates what he did and what it read. I said itβs the principle if you donβt honor which you have I asked for a refund. I will NEVER purchase food itemβs from them again. If it happened to other items I will stop all together.
Published a year ago
Now has a grocery section , who new
Published a year ago
I am about customer service. You have great employees.
Published a year ago
We shopped at the Menards stored in Dolton to pick up an on-line order. When no record of the order could be found, we realized we were at the wrong Menards. Department Manager Maurice T. came to our rescue and saved the day by helping us fill our order at the Dolton store..
Published a year ago
I promise, I go out of my way to avoid this Menards even when it's convenient. Having been a former retail manager and a current business owner, I'm just always awestruck by the lack of care and effort put into providing a good customer service experience. Every now and then I'll go in for a quick item and everytime im quickly reminded why I go elsewhere.
Published a year ago
Service is always good*****
Handicap accessibility-*
(Never have more than (2) mobil carts) too many senior shoppers without access, waiting!!!
Published a year ago
Overall, the experience it is great when i shop there. But, Undercover Security does a bit much of being obvious they are there and following you while shopping. I guess a new sense of urgency has arisen from the prior years past infractions !!
Published a year ago
This place is a homeowners dream
Published a year ago
Published 2 years ago
Cool
Published 2 years ago
La tensiΓ³n es lo peor
Published 2 years ago
Published 2 years ago
The store was well organized and the staff was helpful
Published 2 years ago
Published 2 years ago
Got some lawn chairs we was in and out quick
Published 2 years ago
Published 2 years ago
Published 2 years ago
They have all my gardening needs , I brought my 3 raise garden my soil for my garden miracle grow. We buy toilet to ceiling fan
Published 2 years ago
The cashier today, Monday, June 12, 2023 at 335p, at the front desk/returns desk is not friendly or nice whatsoever. I attempted to make a return and was curious about the no receipt price that I was quoted. She acted as if I were bothering her. When I returned 5 minutes later after finding my receipt, she was not cordial at all. I absolutely love Menards, but people like her make me want to switch to Lowe's.
Published 2 years ago
Aggie, Kevin, Maurice and Trent are all awesome. They all have great customer service. Thank you so much for all of your assitance helping me locate my vanity top and cabinet. Mia Johnson
Published 2 years ago
Always helpful always has what I need
Published 2 years ago
Published 2 years ago
Excelente
Published 2 years ago
Me encanta comprar en menards es muy cΓ³modo
Published 2 years ago
Love Menards
Published 2 years ago
Published 2 years ago
They are better than home depot. They had what I wanted in stock. No runaround or waste of time like HD
Published 2 years ago
I found everything that I needed in a timely manner and the employees were very helpful ,, No long lines or waiting to checkout ,, Great selection of items as well ,, I highly recommend shopping here ,,,!!! !
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Menards is like every other store in Dolton....." you gotta take em with a grain of salt"
Published 2 years ago
I've been going to My Menards for 20 years, it's my favorite place to shop, sight see and clear my mind. The store is therapeutic.
Published 2 years ago
Published 2 years ago
Published 2 years ago
They stink , no help
Published 2 years ago
No lines always makes it a great visit.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Similar to other Menard's, nothing or of the ordinary. Went there to get some electrical parts, the guy in the electrical dept was very helpful.
Published 2 years ago
The staff was friendly and helpful. I was in and out with purchase.
Published 2 years ago
Very pleased with the service and the store associate are very helpful
Published 2 years ago
Excellent service,I will come back for sure
Published 2 years ago
I Always Get The Best Material There For Building Decks And Fences
Published 2 years ago
Published 2 years ago
I must admit I ran into a few problems with the blinds I bought and had cut down but thanks to Ms Regina and Big Mike in the blind department my problems have been solved the blinds are up and just in time for Thanksgiving thank you for all your help I will always use the Menards in Dolton and thank you for having real problem solver's
Published 2 years ago
Published 2 years ago
Iβm a frequent customer and I love this store. β€οΈβ€οΈβ€οΈβ€οΈ
Published 2 years ago
Everyone was great store wasclean
Published 2 years ago
My go-to spot, for everything.
Published 2 years ago
Great store has everything!!
Published 2 years ago
It really grinds my gears that theMenards in Dolton doesnβt carry any angels or Knick knacks with brown faces. I frequent this store often and during the Holidays Iβm always left dissatisfied and disappointed with the decoration choices. Itβs as if brown faces canβt be angels or live on the North Poleπ€¦πΎββοΈ The purchasing manager needs to be a lot more diverse when making these decisionsβ¦especially in a store that is living off the the buying power of Black and Brown people. I took pics last year and failed to report this but Iβm honestly tired and ready for change. Even the dolls lack diversity. Sad that this is still going on today.#thereareblackangels #MySantawasblack
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
It have WHAT I was looking for
Published 3 years ago
Long lines slow only two cash registers open
Published 3 years ago
Out of all the menards this is probably one of my favorites the staff isn't perfect but always willing to help and provide good service. The security guards are always very friendly saying hi to me and my kids. So all in all no complaints.
Published 3 years ago
A great place to shop
Published 3 years ago
Published 3 years ago
I rarely come here but I had bought some candy here and came back to get more. Now online it said they had plenty in stock 155 to be exact. I couldn't find it so I asked an associate so she searched in her phone and went and asked the manager. They didn't have any. She was a nice older lady I didn't get her name though.π€· The only thing I can say is maybe keep the website updated.
Published 3 years ago
It's Menards!
Published 3 years ago
very clean the workers was so helpful showing and telling me where everything was at. Wish product's is best for me to use
Published 3 years ago
Very friendly and courteous service.
Published 3 years ago
Always a great experience
Published 3 years ago
Published 3 years ago
It was difficult to find someone to help me, other than that, it was ok, but not exceptional.
Published 3 years ago
Fantastic service everyone was very helpful. Especially when I arrived thirty minutes before closing. I found everything. When ever I come to Chicago Menards is my go to place.
Published 3 years ago
Muy bien y encontrΓ© todo lo que necesitaba a buen precio
Published 3 years ago
Published 3 years ago
Published 3 years ago
Very polite workers they were so nice to me and helpful. It was a young man 1st day working and he helped me find what I needed π€
Published 3 years ago
It was grate
Published 3 years ago
Published 3 years ago
I really do love this Menards. Always help me find what I am looking for. Ash in the hardware department was so kind and helped me find everything I needed for my project. She has helped me several times here & itβs very appreciated.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Most of the time I have a good experience here, but the last time this one employee didn't know what she was doing, made me make three trip for the same part. I showed her what it needed and she said they didn't have that, but on my last trip I found what I needed wasted hour and a half for a half hour job.
Published 3 years ago
Published 3 years ago
They didn't have what I needed,therefore I am on my way to Home Depot
Published 3 years ago
Published 3 years ago
Usually has what I need. Not always easy finding someone when you do need help. Especially annoying when you have younger people working there and they can't get something from the stock room for you. I know and they know more are in the store. They just can't be bothered. So they'll tell you to come back tomorrow when more are on the shelf.
Published 3 years ago
Nice and Neat store, stock sometimes low
Published 3 years ago
Came to Menards in Dolton, brought some items, get to the register and the cashier is standing there the whole time texting on her phone, She leaves one of my items out the bag and I had to ask to put it in a bag, she did but never STOP TEXTING, and when I looked in my bag, one of the items was missing.
Had she not been texting and paying attention to her job, my items would have been in my bag.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great store. Just new to me.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Went to get keys made at the KeyMe kiosk. Quick and easy!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
I'm giving 5 stars today!!!!! We have been in here 3 days in a row and always run into the young guy Luis who is extremely helpful. He was on his way to break and was still helpful. He didn't have to do that. He's been great every day we have come in. Great Job
Published 3 years ago
Did eventually find what I went there for.
Neither of your cashiers could explan how the Rebate works!! Hmmm
Published 3 years ago
The employees don't help you find anything at this location! If you need help I suggest you go to the location on 41 in Schererville In.
Published 3 years ago
I once loved Menards, now I absolutely HATE it!! I was excited to get the supplies and had a list of contractors shoved in my hand while the associate was on his cell phone being VERY inattentive. Only when I said Iβd speak to the manager and call corporate did the associate attempt to sarcastically respond to my request. I kept walking and asked to speak to the manager (David), who was also very nonchalant and unhelpfulβ¦β¦. NEVER COMING BACK AND CANCELING THIS CREDIT CARD!!!!!!
Published 3 years ago
Published 3 years ago
I love going to Menards I spend a couple of hours browsing and actually shopping. I like working on things and I'm always able to find what I'm looking for or an alternative.
Published 3 years ago
Um.....it's Menards......in the suburban hood called Dolton, IL; pray and stay safeπ
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Found what I needed rihjt away. Staff was helpful and checkout was a breeze.
Published 3 years ago
Published 3 years ago
Published 3 years ago
The shopping experience was good but there should be more employees available to answer questions.
Published 3 years ago
Found what I was looking for and straight out the door.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Nice facility unfortunately as a costumer I have met some representatives at your location that take away the joy of shopping at your store. It's very disappointing.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Always bright and clean..
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
This location had what I needed and the Hammond location didn't. Found everything I needed fairly easily.
Published 3 years ago
Published 3 years ago
This menards is off the hook the people are so nice. they wait on you without any problems problems and if you have any returns they'll help you..
Published 3 years ago
Great that this local store is here. Very convenient for basic necessities and grocery too. Always clean and friendly.
Published 3 years ago
Published 3 years ago
Easy access and help
Published 3 years ago
Published 3 years ago
I come here often and the worker Jason usually helps me with what I need, very helpful and quick to get the job done
Published 3 years ago
Published 3 years ago
Published 3 years ago
Very helpful and knowledgeable.
Published 3 years ago
Published 3 years ago
The Menards in Dolton Illinois is the worst Menards I've been to before. There's no such thing as customer service those days! They would get 0 stars if I could.
Published 3 years ago
Terrible !...I came here looking for a wall thermometer...asked 5 different workers, no one had a clue as to where to find it in this huge store. After walking around looking for it for about 20 minutes...I found a person who identified herself as a manager. She seemed quite perplexed when I explained to her what I was looking for then she sent me to the same Isle as a couple of other workers did and there is no thermometer there. I told her they wouldn't get a good review from me. Her reply was..."So what". Horrible customer service here... I'll never come back to this store as I've spent literally thousands of dollars here in the past. I'm taking my business to Home Depot where they are far more helpful and considerate.
Published 3 years ago
Staff is always knowledgeable and friendly. Store is clean and usually most items are in stocks. I definitely will continue to shop here.
Published 3 years ago
Got just what I needed.
Published 3 years ago
Published 3 years ago
My experience shopping at Menards has been positive at the one in Dolton. The associates/salespersons are very helpful. I have shopped at other Menards but this one feels more comfortable. The sales people don't run from you, they actually help! So, that is why this store is my prefer one to shop at.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
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Published 3 years ago
Published 3 years ago
Worst Menard ever. Workers not helpful. Not friendly.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Menards is a very good place to shop for usual household items like milk water .
Published 3 years ago
Always LOVE MENARDS, they never disappoint! Great Christmas deals. Loved their Black Friday specials π
Published 3 years ago
Published 3 years ago
Save Big Money At Menards. One of my favorite places ever. It's so warm and friendly there. I walk around to find out what they have new. And of course, I always find something. Menards has food,snacks,tools and much more. Love this place.
Published 3 years ago
Published 3 years ago
Published 3 years ago
They had a key kiosk that makes keys instantly!
Published 3 years ago
Published 3 years ago
Muy completa la tienda para reparaciones de la casa
Published 3 years ago
Friendly staff.
Published 3 years ago
- 4 photos
- 200 reviews
- 4.2 rating
- Phone: +1 708-868-0127
- Website: https://www.menards.com/store-details/store.html?store=3120&utm_source=gmb&utm_medium=organic
- Address: 14975 Lincoln Ave, Dolton, IL 60419, United States
- Coordinates: 41.624324699999995, -87.5822906
- Home improvement store
- Appliance store
- Building materials store
- Building materials supplier
- Hardware store
- Lumber store
- Pet supply store
- Plumbing supply store
- Tool rental service
- Sunday: 7β―AMβ8β―PM
- Monday: 6β―AMβ10β―PM
- Tuesday: 6β―AMβ10β―PM
- Wednesday: 6β―AMβ10β―PM
- Thursday: 6β―AMβ10β―PM
- Friday: 6β―AMβ10β―PM
- Saturday: 6β―AMβ10β―PM
- Delivery: Yes
- In-store pick-up: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Quick visit: Yes
- Cheques: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes