This Peet’s is usually a gem: great location, good seating, and good service. However, my experience today was so disappointing! No line and no wait—I ordered the new espresso drink: “the Derby”. The barista quickly made my drink and I left before tasting it since I was in a rush. I couldn’t have been more disappointed with my drink once I did taste it after driving home: orange sweet chai tea! Not good. The reason that I am posting this review is that Peet’s customer service could not do anything to help me—just said they appreciate my feedback and will pass on the info to management. For a $6 drink on a slow day, I really expected better, Peet’s!

Published 4 months ago

Overall a good experience. Lots of room to spread out and get some work done with lots of seating. Espresso was great with a hint of sweetness behind it. Paid a little over $3 which is reasonable. Bakery looked enticing to try out. Staff is nice and service is quick. Not a bad coffee shop if you're in downtown Downers Grove!

Published 3 years ago

ham sandwich was OK. Kouin Amman is a fail. It's like it was half achieved only. Nice corner area to hang out so that's cool. Just wasn't too impressed with the food. Coffee was good.

Published 8 months ago

Just had coffee. This is across the street from the Downers Grove Metra Station. Nice place to stop if you are a reverse commuter and need to finish a few things on your laptop before heading out. There is wifi.

Published 7 months ago

holden was amazing-making drinks training and running the register-i hope he is treated as the value he is to the establishment! his work ethic and customer service was untypical!

Published 9 months ago

Loved the vibe. The passion fruit tea and hot coffee were too good. The croissants were delicious and well made. Would go there again for breakfast.

Published 9 months ago

Fast, friendly service and made my coffee exactly the way I like it!

Published 4 months ago

Very cozy and relaxing coffee spot. Tasty coffee and wonderful, friendly staff. Spacious and very clean. Wall decorations and lighting fixtures bring some tranquility yet rustic. I enjoyed sipping my coffee with their comfy seats.

Published 7 years ago

This place was very nice until one of the staff. Members told me to lower my kindness to others. I don't.
Respect this place anymore. Nobody's gonna tell me how to be kind to others.

Published 4 months ago

Fast, friendly service and made my coffee exactly the way I like it!

Published 4 months ago

Published 4 months ago

Labai skani kava ir puikus aptarnavimas

Published 4 months ago

Very bitter.

Published 4 months ago

Published 4 months ago

Published 4 months ago

This Peet’s is usually a gem: great location, good seating, and good service. However, my experience today was so disappointing! No line and no wait—I ordered the new espresso drink: “the Derby”. The barista quickly made my drink and I left before tasting it since I was in a rush. I couldn’t have been more disappointed with my drink once I did taste it after driving home: orange sweet chai tea! Not good. The reason that I am posting this review is that Peet’s customer service could not do anything to help me—just said they appreciate my feedback and will pass on the info to management. For a $6 drink on a slow day, I really expected better, Peet’s!

Published 4 months ago

Published 4 months ago

Published 5 months ago

Published 6 months ago

Always friendly

Published 6 months ago

There was foil i assume from their strawberry puree or tea. I would know because I work at Starbucks with similar products, the barista saw it got into the drink and still served it to me like really

Published 6 months ago

Love Peet's. Nice, quiet, friendly place to enjoy your favorite drink and some conversation. Staff are very nice and helpful. We are regulars. ❤️

Published 6 months ago

Published 6 months ago

Groovy Peets coffee. Really dig it. Much better than that other coffee place. Friendly folks and a good time.

Published 7 months ago

Just had coffee. This is across the street from the Downers Grove Metra Station. Nice place to stop if you are a reverse commuter and need to finish a few things on your laptop before heading out. There is wifi.

Published 7 months ago

Waited 20 minutes for second drink. Was ignored by end of line baristas so had to wait in line again and it took 60 seconds to make by the person taking orders. Won't come here again.

Published 8 months ago

ham sandwich was OK. Kouin Amman is a fail. It's like it was half achieved only. Nice corner area to hang out so that's cool. Just wasn't too impressed with the food. Coffee was good.

Published 8 months ago

a great place to work and have great coffee!

Published 8 months ago

Published 8 months ago

holden was amazing-making drinks training and running the register-i hope he is treated as the value he is to the establishment! his work ethic and customer service was untypical!

Published 9 months ago

My go-to place!

Published 9 months ago

I love Peets always have! This particular location has a barista named Lam that isn’t the nicest. He ignored every conversation I tried to have with him and has no customer service skills. 😞 this is my neighborhood Peets and I have to deal with that.

Published 9 months ago

Loved the vibe. The passion fruit tea and hot coffee were too good. The croissants were delicious and well made. Would go there again for breakfast.

Published 9 months ago

Published 9 months ago

A great place to sit and work or to meet someone for a coffee. Tons of natural light and lots of tables (both indoors and outdoors).

Published 10 months ago

Published a year ago

Published a year ago

I wanted to share how pleasant my experience was when I ordered a vanilla latte and almond croissant. The staff was very friendly and professional and the latte and croissant were delicious. Thank You for making my Friday and I would recommend Peet's Coffee to anyone.

Published a year ago

Our go-to coffee place, if my mom and I are waking in downtown Downers Grove.

Published a year ago

Published a year ago

Published a year ago

Great food good coffee!

Published a year ago

Cool place to be at with nice hospitality

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Obsessed with Peet's. Their coffee is my absolute favorite! 🥰

Published a year ago

Placed an order online this morning for coffee and four "Plant-Based Everything" breakfast sandwiches.
Thank you for offering such a fantastic vegan option for breakfast that isn't a plain bagel or oatmeal! Can't wait to be back!

Published a year ago

Published a year ago

Published a year ago

For how busy they get the staff are very organized, efficient, and kind.

Published a year ago

Published a year ago

Great little spot though parking can be tricky. Best chain coffee around.

Published 2 years ago

long lines but good coffee

Published 2 years ago

Published 2 years ago

Busy place but coffee is good as always

Published 2 years ago

Favorite chain coffee shop in Chicagoland lucky enough to have one near home. Staff is always nice and cheerful and manager it's always around helping out.

Published 2 years ago

Only one bathroom is available due to problems with the lock and keypad

Published 2 years ago

Any Peet's is excellent.

Published 2 years ago

Great coffee!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I always love Peet's! Visiting from out of town - wish there was one close to home!

Published 2 years ago

Loved the location and the service.

Published 2 years ago

Great place to just have a cup of coffee and people watch. Coffee was good and the chocolate croissant was good as well

Published 2 years ago

I love the fact that this coffee shop roasts its own beans. The coffee is always fresh and flavorful, and the staff is always happy to help you find the perfect cup. 😍💯

Published 2 years ago

Published 2 years ago

I went with a friend that has also written a review here. We had a very negative experience so we will not be going back. There is a starbucks near this location so i grabbed a drink that i drank before arriving here and a lemon loaf that i planned on saving for later. First we started off with water since it was a hot day and then i was gonna finish the only thing leftover in my starbucks cup which was a couple ice cubes while i thought abt ordering something. While we were just sitting there on our phones some middle aged bald white worker approaches us and asks us to leave. My friend went up there to ask for some water and also said he wad kinda rude before he approached us. This made us upset that we got kicked out over a half empty starbucks cup of ice, so we didnt even get the chance to buy anything.
Still mad so statbucks will forever be my #1.

Published 2 years ago

Bro some bald white guy was kinda rude and he like had attitude. Bro seemed irritated so I suggest he get another job that prolly doesnt involve interacting with other ppl bc that doesnt rlly seems to be what is best for him or the the customers. Service sucked

Published 2 years ago

I came to this place with a friend and we had a negative and pretty upsetting experience with one of the staff members.
Before going to hang out at Peets, my friend got some starbucks and brought it to Peets (which it was mostly finished).
We walk in and find a place to sit. I go and ask for a cup of water at the register and and the worker at the register points in the direction of where they have a free water dispenser for the customers to ise. When he told me he kinda had attitude and seemed kinda annoyed that i asked but i just didnt see it and the label on it wasnt very visible.
I get my water and sit back down with my friend. After a couple of minutes the same bald worker approached us and said that he saw us walk in with starbucks and he mentioned that that we didnt buy anything yet even though we were looking over the menu and considering something. He also said that it isnt really a place to hangout even though there were a few other ppl there on computers who didnt buy anything which he did not talk to. This didnt even give us the chance to order anything and since we are young girls we were kinda shy to say anything. This may not have anything to do with it but those other people were white while my friend and i are poc.
So, in conclusion we will not be returning anytime soon and we would recommend going to STARBUCKS instead if you’re in downtown downers grove. The service there is 100% better and the employees are very kind and treat us with respect.

I would also like to mention that it wasnt very crowded when we walked into peets so it wasnt like we would be taking up the spots of paying customers or anything. My friend and i are young teens and we were quietly sitting on our phones and he goes out his way to kick out possible customers

GO TO STARBUCKS INSTEAD (starbucks coffee doesnt taste as burnt either and some salty, white, bald guy wont come for you and kick you out for holding an empty starbucks cup of ice.)

Published 2 years ago

Delicious coffee

Published 2 years ago

So, I love espresso. I especially love good espresso made with passion and care. Starbucks and Dunkin don't give me that anymore, so I have been relying on smaller coffee shops for good espresso. Peet's does not disappoint! My iced mocha was delicious, I could taste the roasty toasty goodness of a correctly dialed in and pulled espresso shot, as well as the not too sweet flavor of the chocolate. I will definitely make the drive to have this again!

Published 2 years ago

Good coffee an good mofin

Published 2 years ago

This location is in the perfect little corner across from the train. It has a lot of room to sit inside and outside. I had the more recent plant based sandwich and the oat horchata and they were both delicious. The sandwich was a little small and pricey but I'm happy they have incorporated more plant based options. The baristas/cashiers have always been very friendly and quick. Good spot to get some work done or even read if it's not too busy.

Published 2 years ago

Yum!!

Published 2 years ago

Published 2 years ago

Nice atmosphere, affable staff, good selection of hot and cold drinks. I always get a lot of work done at Peet's.

Published 2 years ago

Great place to get good food and beverages while relaxing in a comfortable place. The staff is very friendly and accommodating.

Published 2 years ago

Published 2 years ago

Great coffee. The best cappuccino of any chain.

Published 2 years ago

Published 2 years ago

Friendly and quick service

Published 2 years ago

Der beste Kaffee im Ort, etwas teuer aber jeden Cent wert immer wieder gern!

Published 2 years ago

Regarding Peet’s Coffee (Downtown Downers):

Very upsetting experience at Peet’s today. I am always visiting friends in Chicago, so today a friend decided to visit me in Downers. I brought her to Peet’s for coffee and to see our downtown.

Within 10 minutes of sitting and getting ourselves settled, the manager asked if we were waiting for someone. We kindly replied no and he said he was just checking in. I did not see him approach any other patrons.

About 10 minutes later, my friend and I had decided on purchasing some waters to start, and were looking over the different coffees. The manager approached our table once more and asked if we’d be buying anything. I asked if this was a requirement, and if there was signage we’d missed and he said no, but “this is a business”, and he’s running a business so we can’t just sit here. He also informed us that “Peet’s is cracking down on college students”. (I and my friend are about 10 years post college, but thanks for the compliment)

For an establishment where half of the staff is wearing political statements on their aprons, it surprises me that “cracking down on college students” and turning away those who take a little longer to pick a coffee is so high on the list of tasks.

Very odd and non hospitable behavior that I wouldn’t expect of any business, yet alone a neighborhood coffee shop.

I recommend visiting Starbucks across the tracks (staff is friendly and inviting), or getting on the train to Chicago for a unique, inviting cafe visit in the future.

The manager has done a terrific job of making sure my business does not return.

Published 2 years ago

Published 2 years ago

Fast service, sandwich and drink was amazing

Published 2 years ago

The place has a great ambiance, the barista was beautiful and had a wonderful smile. The coffee ( vanilla latte is 4/5). The service and the smile earned you 5 stars 🤩.
Keep up the good work 👍.

Published 2 years ago

Published 2 years ago

So much better than the ordinary Starbucks.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Awesome hot coffee. Enjoyed it too much!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great place to read or work while enjoying good coffee

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great coffee

Published 2 years ago

Published 2 years ago

Closed an hour before posted time. Wasted trip!

Published 2 years ago

Super friendly staff

Published 2 years ago

Best coffee

Published 3 years ago

Published 3 years ago

Published 3 years ago

The hot chocolate is amazing, not a lot of options in food. Serves regular, clean place.

Published 3 years ago

Friendly staff and good coffee

Published 3 years ago

Excellent service , knowledgeable. Friendly staff. Great product

Published 3 years ago

such a cute place to come and study/work. great experience coming in after not being in for so long. they were sold out of twist i wanted but the barista was so kind in offering other options and letting me know when to come back when it’s in stock! also was informed with the rewards app and all the benefits! the vibes here are a 10/10.

Published 3 years ago

Very rude employees. We were entering, and the women shouting at us, we are closed, not serving. Never had that kind of experience. Avoid.

Published 3 years ago

Very quaint! Staff friendly! In town location with views of Main Street.

Published 3 years ago

Delicious options just expensive

Published 3 years ago

Order a cortado. Well made. Rich, delicious, better than chocolate. Bravo for the barista!! The coffee is among the very best coffee EVER.

Published 3 years ago

One of my favorite local coffee places, although a little on the higher side, the coffee is always good and the people there are always very friendly!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Caramel apple latte

Published 3 years ago

Awesome

Published 3 years ago

Published 3 years ago

I love this Peet's Coffee location in Downers Grove. I have been to this location many times for meetings, both work and personal. The ambience is very welcoming, and the staff are always very respectful and efficient. I also like that they have outdoor tables, which allows for different options for folks for social distancing etc., that feel more comfortable with outdoor dining. There are, however, two small reasons I chose to give 4 stars instead of 5. One is that the prices are a little on the high side (in my opinion)- but nothing shocking for what you expect to pay at a café. I also don't like that they have a passcode on the bathrooms. I understand this is often to discourage non-paying customers (and often times, people experiencing homelessness)- to not utilize their restroom, however, I wish that public spaces, restaurants, and cafes would not put codes on their bathrooms. Otherwise, thank you!

Published 3 years ago

Published 3 years ago

Normally I'm in the Starbucks infrastructure, but I came to try out a "2Good2Go" app that lets you buy a bag of leftover food. Unfortunately, someone else had picked up the food I ordered. But the manger went out of his way to "make good:" putting the last remaining pastries in a bag for me, and pouring a fresh coffee as well. The problem was caused by the app and not by the store, so the shift lead went well above and beyond.

Published 3 years ago

Published 3 years ago

Peets remains among the most reliable national chain since they actually use manual machines and train baristas. It is only a 4 because they don’t reach the consistency of the top coffee shops, or my home machines.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Too expensive for my taste.

Published 3 years ago

Published 3 years ago

Published 3 years ago

This place is disgusting. It smells like homeless people inside. Also they have the AC on 40 degrees blowing right into your tummy, when it's 45 degrees F outside. Most disgusting experience I had in a while 😡😡

Published 3 years ago

Love there vegan breakfast sandwiches

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Great people all the time. They always say hi when you walk in. They also become aware of the "regulars", and have great memories. They always get the coffees' right, haven't had an issue. This is my lunchtime coffee stop! I'll keep on coming back, no matter the season!

Published 3 years ago

Coffee ☕ is delicious not much "char" taste. Latte is Smooth and creamy.

Published 3 years ago

Friendliest coffee shop I've ever been to. Large outdoor seating area (in the shade - great in summer) for temperate weather. Almost always busy, lots of table space to plop down the laptop and do some study/work/surf.

Good selection of breakfast items, sandwiches and snacks to go along with the coffee and cold drinks.

Published 3 years ago

Peet's serves excellent coffee. There are a number of options for plain coffee, all of which are distinct and interesting. Their espresso drinks also boasts numerous options all of which are expertly prepared. Best of all Peet's coffee and espresso do not have the burned aftertaste present in a certain other coffeeshop's drinks

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Overall a good experience. Lots of room to spread out and get some work done with lots of seating. Espresso was great with a hint of sweetness behind it. Paid a little over $3 which is reasonable. Bakery looked enticing to try out. Staff is nice and service is quick. Not a bad coffee shop if you're in downtown Downers Grove!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Lousy, dumb and bad service. Will NOT go back.. If I can help it.

Published 3 years ago

My go to café.

Published 3 years ago

The staff here are what keep me coming back... always so friendly and helpful

Published 3 years ago

Published 3 years ago

Great staff. Always perfect.

Published 3 years ago

Published 3 years ago

Always friendly and great employees here. 👍

Published 3 years ago

The nicest people work here! My cashier was so friendly and the barista on duty yesterday was so kind. One of them was Brittany! These jobs are so difficult right now, it’s certainly not for the faint of heart. The Havana (sp?) cappuccino/matcha was awesome. I hope life brings happiness and fulfillment to the baristas here, they deserve the world and all the joy it can bring :)

Published 3 years ago

Just a quick coffee stop. Employees were nice and helpful. Place was nice and clean. Peet's coffee also had outside seating. Would return to Peet's Coffee again in the future.

Published 3 years ago

Nice coffee and more. Was not very crowded, and it had outside seating.

Published 3 years ago

Published 3 years ago

Tried their yuzu tea thing was really good considering I'm not a tea drinker. Highly recommend

Published 3 years ago

Coffee and snacks are fine, but management is awful. I was in the middle of ordering my drink when I was interrupted by the manager asking if I had a mask. I responded with no, and I was told to get one at the front. I asked if I could finish paying for my order and was told 'no'. At this point I should've walked out. I asked if they knew that I would be removing the mask once I get the drink 30 seconds later. Funny enough, during this very conversation, all the customers who already ordered did not have a mask on. It's a confusing concept. I guess covid can't get ya if you have a coffee in hand? I'd recommend going to a local coffee shop that has common sense rather than Peets.

Published 3 years ago

Great staff great coffee

Published 4 years ago

The best coffee around.

Published 4 years ago

The greatest

Published 4 years ago

Published 4 years ago

Coffee was good, everyone was friendly and the store was clean. Also, plenty of tables inside and out.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Nice place. Friendly

Published 4 years ago

Published 4 years ago

The best coffee!!!.
Nice people 👍

Published 4 years ago

A wonderful spot for coffee in downtown Downers Grove. The service is excellent. They have plentiful seating and it's a nice place to chill out

Published 4 years ago

Amazing tasting coffee, i drive out of my way to go here..
Coffee made well and always perfect. I wish they would open more locations. It would help me avoid Starbucks.

Published 4 years ago

Through no fault of their own, electricity went out. Barista Matt could still whip up a mocha latte but oven couldn't produce their yummy frittata. Oatmeal cookie was a sound substitute.

Published 4 years ago

My favorite coffee! Friendly staff😊

Published 4 years ago

Published 4 years ago

I live in Florida and how I wish we had a Peet's where I live. Just so happens that Peet's is my favorite coffee. I was a real treat

Published 4 years ago

Best coffee shop in the area. The manager, Mike, and his staff are super friendly and helpful. We love coffee and this location brews up some of the best.

Published 4 years ago

Published 4 years ago

Great coffee; friendly staff; would visit again.

Published 4 years ago

Published 4 years ago

Peet's Coffee in Downers Grove, IL is one of the best coffee shops. Not only are the baristas very friendly, but they are also super knowledgeable. I always enjoy talking with them about coffee.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Peet's definitely has the best coffee and tea.

Published 4 years ago

This is a nice coffee shop but the baristas are the ones that make this a good place. I had two lovely ladies help us. Got the pineapple, citrus green tea is a good drink.

Published 4 years ago

Good service

Published 4 years ago

Delicious!

Published 4 years ago

Published 4 years ago

Friendly downtown location with plenty of parking. The staff does a good job describing their new brews. I was disappointed no restroom use permitted, covid? I was told that I would have to go the train station across the street which was not convenient.

Published 4 years ago

Published 4 years ago

Best coffe hands down

Published 4 years ago

A bit pricey but a great mocha latte!!

Published 4 years ago

We just go there to buy the beans. We enjoy it at home.
When you do they offer a free cup of coffee, which is nice.
Can't comment on anything else at this time.

Published 4 years ago

I will go out of my way to get the awesome customer service at Peet’s! Walked in and was warmly welcomed with a ‘Good morning’ the entire staff was very kind and friendly. I live behind the new Starbucks on Ogden Ave in DG...98% horrible service! Perhaps they should take a customer service class from the staff at Peet’s!
Thank you for bringing me joy! Kudos!

Published 4 years ago

Peet's goes above and beyond every time! Thank you.

Published 4 years ago

My favorite coffee around and great service at this location.

Published 4 years ago

My favorite coffee. Super friendly staff and pretty quick.

Published 4 years ago