The service here was amazing. They went above and beyond to make sure I was a satisfied customer. Service took only 2 hours rather than 4. They added extra screen protectors I'm so grateful for that.

Published 7 months ago

Opens at 9:30am online, it’s currently 9:49am. Change the hours please!

Published 7 months ago

PLEASE READ!!

Last night my husband and daughter along with her friends were looking at posters at the Harlem and Irving plaza in Norridge Illinois. I try so hard to be kind to store workers because I deal with anxiety and I give them amazing props
My daughter and her friends are 11 year olds in 6 grade and if anyone reading this I think it’s safe to say being 11 years old today is literally like being 16 years old. They want to be mature and look cool. Also my husband being the helicopter parent he stays pretty much close to our daughter with some breathing air. Now I can lie and say I feel as this particular worker stereotyped my daughter in some way, but I don’t need to do that, and all parents seen our fair share of obnoxious, dramatic, disrespectful children. Also as a parent we think our children are.perfect. The thing is if I can point out and obnoxious child than I feel as if I notice if my daughter is acting the same. Well my daughter is simply looking through the posters with her friends laughing and this lady worker literally shouts at my daughter and tells her to quit doing that and that she’s not at home. My daughter is highly sensitive and gets teary and apologizes saying she didn’t realize and at that moment my husband stood next to my daughter asking what the problem was. she replied, with a very bad attitude, telling my husband that he needs to teach my daughter how to act when she is out in public. I won’t lie my husband snapped! he told the lady that if she had a problem with our daughter that she could’ve spoken to him because my daughter is a minor, and that she has no authority to yell at her in such a way. he speaks to the manager, he did not take the situation seriously and in fact, blamed my daughter. my husband had to leave the store because he didn’t want to say or react in a way that he would regret in front of my daughter and her friends. I call the store to speak to the manager hoping I can find reason with him being maybe I am able to be more patient, I ask for the manger and ask to make a complaint on a worker who spoke to my daughter in an unnecessary manner. This man said that his employee did nothing wrong, and that I should teach my daughter how to behave outside of the house. I stay perfectly calm but angry and I am like I can’t believe this is what I’m hearing but I’m gonna try to reason with you here and I tell him that if the rules were in reverse and he was shopping with his daughter and a coworker shouted at his daughter, wouldn’t he think that it would be in the best interest that the coworkers spoke to him instead of shouting at his daughter and his reply to me was well. My daughter was acting belligerent as your daughter was, then I wouldn’t mind. I am 36 years old and never in my life. Have I heard a worker say such an insulting thing. granted this is five below I can only imagine what they go through with children but if you consider the way, the posters are displayed and those black frames obviously it is going to make noise and if girls are acting a little silly, maybe it’s a little louder, but it isn’t as loud as a two-year-old, slamming it per se. Well, I know for a fact that my daughter could have not been behaving that way because she’s never behaved that rate in the last few years. I gave him a simple solution I ask him can I come to the store the very next day, see the video footage of my daughter, slamming the posters, and if she was that I personally would apologize to the manager and the worker and I will have my daughter apologize, after a few seconds this man manager tells there is no audio in which I reply, that’s perfectly fine, because if she was slamming it, the way you said I would be able to see by her actions . This man just told me to teach my daughter how to act when she’s in public, and abruptly hung up. I plan on sharing this in hopes it will give my daughter some justification that how they treated her was wrong. My daughter never wants to go back to the five below. She said that she was scared, embarrassed and didn’t want to go back.

Published a year ago

When five and below open up , I remember buying many items, but one specific item that I bought a lot of from this place is the cell phone charger, The only problem is after one month of use it. It stop working. That is why I appreciate your old policy that you could bring the item back and exchange it for a new one without the receipt or the box which was very nice and convenient. However, I understand why they enforce the new policy. It is understandable. The only thing I asked as a customer for them to please display this type of information in front of the store, so that we are aware of it. Also as a loyal customer that has shop at the brickyard location since it open up and many other locations. I recommend that you guys make us well informed about your new policy by placing signs in-front of the store. so that there’s no confusion.
My other recommendation
is to please retrain your store manager Josh at the brickyard location. He is rude condescending and disrespectful for someone
That represents five and below & hold search title as a manager he is not only rude but very condescending and disrespectful towards the customer and employee such attitude should not be tolerated let alone accepted..

Published 2 years ago

I’m giving a one star because I had an in-store pick up order that I did online. It says online it takes about 4 hours for the orders to be ready for pickup. I came after 5 hours and they didn’t have my order in stock. I didn’t get no email, call or anything saying that they didn’t have it in stock. Even though it said it was in stock online. This is very inconvenient for me because I came outta my way to pick up this order in the rain too. Please do better with the in-store orders because this is ridiculous and I still haven’t gotten a refund yet or even an email stating that it wasn’t in stock. It seemed like the staff just didn’t bother looking at the order. Never coming back.

Published 2 years ago

Absolutely love Five Below from the odds and ends to the candy! The reason why I am rating this a two is they have self check out open with a cashier at a register that refuses to open and check people out. Some people like myself don’t like to do self checkout. Please change this policy.

Published 2 years ago

At Five Below you will find things for five dollars and below and things also for five dollars and above. Sort of along the premise of the dollar store, good luck finding anything there for a dollar anymore.

And you also get to be an employee since you will be checking your own items at the register. Brightly lit store, sometimes an organized but a decent variety and good employees

Published 3 years ago

I really like this Five Below. I feel like it is nice and clean and they have a large selection of items.

Published 4 years ago

Excellent place

Published 5 months ago

Was in and out, place was clean and organized

Published 6 months ago

The service here was amazing. They went above and beyond to make sure I was a satisfied customer. Service took only 2 hours rather than 4. They added extra screen protectors Im so grateful for that.

Published 6 months ago

Opens at 9:30am online, it s currently 9:49am. Change the hours please!

Published 7 months ago

Published 8 months ago

Very clean and enviornment friendly

Published a year ago

i love the hello kitty stuff

Published a year ago

PLEASE READ!! Last night my husband and daughter along with her friends were looking at posters at the Harlem and Irving plaza in Norridge Illinois. I try so hard to be kind to store workers because I deal with anxiety and I give them amazing props My daughter and her friends are 11 year olds in 6 grade and if anyone reading this I think it s safe to say being 11 years old today is literally like being 16 years old. They want to be mature and look cool. Also my husband being the helicopter parent he stays pretty much close to our daughter with some breathing air. Now I can lie and say I feel as this particular worker stereotyped my daughter in some way, but I don t need to do that, and all parents seen our fair share of obnoxious, dramatic, disrespectful children. Also as a parent we think our children are.perfect. The thing is if I can point out and obnoxious child than I feel as if I notice if my daughter is acting the same. Well my daughter is simply looking through the posters with her friends laughing and this lady worker literally shouts at my daughter and tells her to quit doing that and that she s not at home. My daughter is highly sensitive and gets teary and apologizes saying she didn t realize and at that moment my husband stood next to my daughter asking what the problem was. she replied, with a very bad attitude, telling my husband that he needs to teach my daughter how to act when she is out in public. I won t lie my husband snapped! he told the lady that if she had a problem with our daughter that she could ve spoken to him because my daughter is a minor, and that she has no authority to yell at her in such a way. he speaks to the manager, he did not take the situation seriously and in fact, blamed my daughter. my husband had to leave the store because he didn t want to say or react in a way that he would regret in front of my daughter and her friends. I call the store to speak to the manager hoping I can find reason with him being maybe I am able to be more patient, I ask for the manger and ask to make a complaint on a worker who spoke to my daughter in an unnecessary manner. This man said that his employee did nothing wrong, and that I should teach my daughter how to behave outside of the house. I stay perfectly calm but angry and I am like I can t believe this is what I m hearing but I m gonna try to reason with you here and I tell him that if the rules were in reverse and he was shopping with his daughter and a coworker shouted at his daughter, wouldn t he think that it would be in the best interest that the coworkers spoke to him instead of shouting at his daughter and his reply to me was well. My daughter was acting belligerent as your daughter was, then I wouldn t mind. I am 36 years old and never in my life. Have I heard a worker say such an insulting thing. granted this is five below I can only imagine what they go through with children but if you consider the way, the posters are displayed and those black frames obviously it is going to make noise and if girls are acting a little silly, maybe it s a little louder, but it isn t as loud as a two-year-old, slamming it per se. Well, I know for a fact that my daughter could have not been behaving that way because she s never behaved that rate in the last few years. I gave him a simple solution I ask him can I come to the store the very next day, see the video footage of my daughter, slamming the posters, and if she was that I personally would apologize to the manager and the worker and I will have my daughter apologize, after a few seconds this man manager tells there is no audio in which I reply, that s perfectly fine, because if she was slamming it, the way you said I would be able to see by her actions . This man just told me to teach my daughter how to act when she s in public, and abruptly hung up. I plan on sharing this in hopes it will give my daughter some justification that how they treated her was wrong. My daughter never wants to go back to the five below. She said that she was scared, embarrassed and didn t want to go back.

Published a year ago

Published a year ago

The time they have posted is a lie

Published a year ago

Good

Published a year ago

Published a year ago

Very clean, convenient, and easy to find products. I was shocked to know they had pet items. I got some dog cleaning products.

Published a year ago

I love that they always have very cute and cheap things. Although some things are a bit of poor quality but they are still nice to decorate the house or room. They have more and more things, I even bought a stroller to walk my cats for $20

Published a year ago

When five and below open up , I remember buying many items, but one specific item that I bought a lot of from this place is the cell phone charger, The only problem is after one month of use it. It stop working. That is why I appreciate your old policy that you could bring the item back and exchange it for a new one without the receipt or the box which was very nice and convenient. However, I understand why they enforce the new policy. It is understandable. The only thing I asked as a customer for them to please display this type of information in front of the store, so that we are aware of it. Also as a loyal customer that has shop at the brickyard location since it open up and many other locations. I recommend that you guys make us well informed about your new policy by placing signs in-front of the store. so that there s no confusion. My other recommendation is to please retrain your store manager Josh at the brickyard location. He is rude condescending and disrespectful for someone That represents five and below & hold search title as a manager he is not only rude but very condescending and disrespectful towards the customer and employee such attitude should not be tolerated let alone accepted..

Published a year ago

I m giving a one star because I had an in-store pick up order that I did online. It says online it takes about 4 hours for the orders to be ready for pickup. I came after 5 hours and they didn t have my order in stock. I didn t get no email, call or anything saying that they didn t have it in stock. Even though it said it was in stock online. This is very inconvenient for me because I came outta my way to pick up this order in the rain too. Please do better with the in-store orders because this is ridiculous and I still haven t gotten a refund yet or even an email stating that it wasn t in stock. It seemed like the staff just didn t bother looking at the order. Never coming back.

Published a year ago

Just love the store

Published a year ago

Published a year ago

Absolutely love Five Below from the odds and ends to the candy! The reason why I am rating this a two is they have self check out open with a cashier at a register that refuses to open and check people out. Some people like myself don t like to do self checkout. Please change this policy.

Published a year ago

Published a year ago

Five above as five below

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Cheap stuff displayed well makes it fun to look through the entire store for an entertaining impulse purchase.

Published a year ago

Published a year ago

Published a year ago

Good service

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Great options for cheap.

Published a year ago

On the story

Published a year ago

Many products

Published a year ago

Good

Published a year ago

Published a year ago

Small store but still great

Published a year ago

Published a year ago

Published 2 years ago

Convenient

Published 2 years ago

I like it

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

They have low priced electronics. Headphones charging cables etc.

Published 2 years ago

Absolutely love this place it always makes me feel better when I walk in there and they have just the right thing to put a smile on my face plus the workers are very helpful in making sure that you are help in every way

Published 2 years ago

Published 2 years ago

Nice and clean

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I love FB, there is everything to give gifts at very good quality and cheap prices.

Published 2 years ago

Good store good quality and low cost products

Published 2 years ago

Found sage here didnt know they sold that and incense I like that

Published 2 years ago

Its ok

Published 2 years ago

I love Five Below great prices great products

Published 2 years ago

I found what I was looking for

Published 2 years ago

Published 2 years ago

Good prices

Published 2 years ago

Published 2 years ago

Cheap things good prices maybe you can find a little bit of everything

Published 2 years ago

Great

Published 2 years ago

The service is very good, and they have good things and low prices.

Published 2 years ago

Good products no more than $6.00 in electronics

Published 2 years ago

Published 2 years ago

Lot of variety

Published 2 years ago

Published 2 years ago

Published 2 years ago

Just to browse around in the store to see what new stuff they had for dogs.

Published 2 years ago

Published 2 years ago

I found my dog a very nice lay down bed and cheap price do recommend.

Published 2 years ago

Published 2 years ago

Great deals

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Got more Jurassic Park shirts in our size candy and drinks for our expedition to the HIP

Published 2 years ago

Really nice prices on some cheap stuff

Published 2 years ago

Excellent

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

At Five Below you will find things for five dollars and below and things also for five dollars and above. Sort of along the premise of the dollar store, good luck finding anything there for a dollar anymore. And you also get to be an employee since you will be checking your own items at the register. Brightly lit store, sometimes an organized but a decent variety and good employees

Published 2 years ago

Published 2 years ago

Fairly large and with a good selection, not to much else to say about it. Friendly employees but they are very sparce

Published 2 years ago

Love going to 5below.they always have everything in order,clean.and they have almost everything in the store.

Published 2 years ago

Published 2 years ago

Published 2 years ago

I always get what I need

Published 2 years ago

Published 2 years ago

Published 2 years ago

Love the graphic tshirts!

Published 2 years ago

Now the store has increased prices but still a good bargain.

Published 2 years ago

Published 2 years ago

Less stock

Published 2 years ago

Great prices!

Published 2 years ago

The HIP mall Five Below was surprisingly clean. The staff was constantly organizing. They have self checkout now.

Published 2 years ago

Published 2 years ago

All for 5 or less

Published 2 years ago

Its a store where you get what you pay for. I used to like buying headphones from them but they would break after a year of less than regular use.

Published 2 years ago

Variety of goods

Published 2 years ago

Low prices every day!!!!

Published 2 years ago

Published 2 years ago

Love shopping here lots of things to shop

Published 2 years ago

First visit since they opened Nice friendly staff

Published 2 years ago

Terrible Manager. I went there today with my friends the the manager, Cradle, accused my friend of stealing, which she didn t steal and she started a whole scene for no reason. Cradle is absolutely rude and targets people of color.

Published 2 years ago

5 below is a marketing lie that they can escape , it does not say Five Dollars below...

Published 2 years ago

Published 2 years ago

Published 2 years ago

Horrible service. And to high prices

Published 2 years ago

I go to this location from time to time. Got a apple watch charge that works flawlessly. If your lookin for discounted charging wires 5 below is the place to go, but I do think it was like 7$ for the wire.

Published 2 years ago

A lot of great merchandise

Published 2 years ago

Published 2 years ago

Very well attended

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Never shopped at one of these stores before I know theyve been around for a while it was very amazed and the things that they have there I will be a constant shopper

Published 2 years ago

Every kids favorite store to buy things that they dont need..........and need.......

Published 2 years ago

Published 2 years ago

Didnt go in

Published 2 years ago

Published 2 years ago

Published 2 years ago

Gotta Grab the candy for the low.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Have a decent selection of items. Not so much under $5 anymore.

Published 2 years ago

Published 2 years ago

Clean store with a wide selection. The front cashier is always extremely nice and helpful.

Published 2 years ago

Always find great things 4 a great price.

Published 2 years ago

nice place friendly staff

Published 2 years ago

Published 2 years ago

Published 2 years ago

I REALLY LIKE THIS PLACE, BECAUSE THE PRICE IS VERY LOW AND REASONABLE AND STAFFS WERE FRIENDLY AND HELPFUL

Published 2 years ago

Great

Published 2 years ago

Published 2 years ago

A bit crowded. Well stocked. Great stop for last minute gifts.

Published 2 years ago

Published 2 years ago

Chinese made heaven. Fancy dollar tree.

Published 2 years ago

Published 2 years ago

Great deals!

Published 2 years ago

Published 2 years ago

Its got everything and is inexpensive!

Published 2 years ago

They have everything. Very good store

Published 2 years ago

Love 5 Below. Good products and prices...

Published 2 years ago

Published 2 years ago

Closes 6 Sunday not 10

Published 2 years ago

Published 2 years ago

Published 2 years ago

Website says they open at 9:00 am but they really open at 10:00 am. Fraido at the Harlem and Irving location was very rude and unpleasant.

Published 2 years ago

Published 2 years ago

Good prices

Published 2 years ago

Published 2 years ago

No es muy satisfactorio ir y entrar a lavar y no tener el baño en servicio y no es la primera vez que pasa...am extremely disappointed of SMART WASH, everytime I go there the bathroom never work, like today for example, 12/31/2021 was there in the morning. The owners need to do something about that.

Published 2 years ago

Published 2 years ago

Very clean and organized ! Some really good buys !

Published 2 years ago

Always can find items

Published 2 years ago

No more . Must change name

Published 2 years ago

Published 2 years ago

Published 2 years ago

Godddddd

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

My granddaughters playground. Shes only 4 years old and she loves this place! And I love making her happy.

Published 2 years ago

Published 2 years ago

Excellent! Good, pretty and cheap! I love it. recommendable

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Cheap, fun items. Kids love this store. A candy aisle that goes on and on. Found some great books here

Published 2 years ago

Cool, clean place.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Nice selection of reasonably priced stuff

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Very nice stuff,love it

Published 2 years ago