McDonald's

190 Hansen Blvd, North Aurora, IL 60542, United States

McDonald's
About the Company

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

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Reviews
Review №1

Decent mcdonalds

Published 2 months ago

Review №2

I am not one to complain much about fast food places, especially McDonald’s, considering how a majority of their staff are high schoolers, whom are probably just working there to make quick money, but man, sometimes I feel bad for those kids.

A little while ago I stopped in to eat and one of the workers (Name tag read Maribel), probably a manager? considering the way her uniform was slightly different, was going off on one of the employees and yelling at them to go outside even though they were already busy working on something else.

Believe me when I say. I worked my fair share of lousy fast food jobs and but not one of my managers ever went off on us to do some stupid side quests, especially in weather like this. Lol. Abuse of power is no joke.

Published 2 months ago

Review №3

Published 2 months ago

Review №4

Published 3 months ago

Review №5

Always good and fast service.

Published 3 months ago

Review №6

Ordered hash browns and took over 10 minutes to get it

Published 3 months ago

Review №7

Employees are rude

Published 3 months ago

Review №8

As long as McDonald’s sells a combo of French fries and the Filet-O-Fish, I will always come back, burgers are decent too, they’re different from other places to be sure.

Published 3 months ago

Review №9

Great and fast service while it was busy. My nuggets were fresh, hot, and crispy! I recommend this location if you're in the area!

Published 4 months ago

Review №10

Published 4 months ago

Review №11

Hella attitude at the drive through

Published 4 months ago

Review №12

They do forget to put in a lot of my items throughout my time of getting food from here. Not the best, not the worst.

The only downside is I work nearby, they close early at 9.

Published 4 months ago

Review №13

Published 4 months ago

Review №14

Staff is great. Food is McDonald's. Soda machine not filling up our drinks all the way? I could probably get another 8-10oz in each of those cups. For $23 x2 large meals, come on man. Otherwise would be 5 stars.

Published 4 months ago

Review №15

This is by far THE worst McDonalds I have ever ordered from in my entire life! I placed an order through DoorDash and never received it and was told it got cancelled, but it wasn’t. My friend placed a second order with this same McDonald’s… we placed an order of 17-19 items and all we received was someone else’s order that consisted of 2 breakfast items. I have never been so disappointed in my entire life. I called the store and a woman answered, as soon as I started to explain what happened, they hung up on me. I did NOT appreciate that whatsoever!!!! So disrespectful and I have never been treated this way ever in my life.

Published 4 months ago

Review №16

Published 4 months ago

Review №17

Published 4 months ago

Review №18

Quick and easy

Published 4 months ago

Review №19

💯

Published 4 months ago

Review №20

Even using the app is no proof against poor service and quality
One of my hash browns looked like it was partially eaten, missing an entire third. The crew didn't get my order right and I had to show them the order on the app to get all my stuff. I usually don't write reviews unless I have an exceptional experience, either good or bad. In this case, it was not good. Not back there. There are other McDonald's, maybe farther away but at least they give you fresh and not half eaten food.

Published 5 months ago

Review №21

Published 5 months ago

Review №22

Published 5 months ago

Review №23

They’re always out of something at this location. Today they didn’t have drinks? How do you not have drinks as a McDonald’s? Absolutely ridiculous and I won’t be back to this location.

Published 5 months ago

Review №24

M e a t not so good anymore

Published 5 months ago

Review №25

Published 5 months ago

Review №26

Published 5 months ago

Review №27

Drove home and opened my bag, my medium fry looks like they spilled half of it. That's wild

Published 5 months ago

Review №28

Published 5 months ago

Review №29

Published 5 months ago

Review №30

friendly drive through workers. Thank you for doing a phenomenal job.
the most efficient service, especially so early in the Am. Area was also well lit

Published 5 months ago

Review №31

Published 6 months ago

Review №32

Published 6 months ago

Review №33

All good

Published 6 months ago

Review №34

Published 6 months ago

Review №35

Employees are not so good with customer service, can't blame them when they're paid the way they are.

Published 6 months ago

Review №36

App doesn't let me use points

Published 7 months ago

Review №37

Published 7 months ago

Review №38

Published 7 months ago

Review №39

Published 7 months ago

Review №40

Published 7 months ago

Review №41

Published 8 months ago

Review №42

Only gave me 3 out of 5 menu items I ordered.

Published 8 months ago

Review №43

Very nice and clean!

Published 8 months ago

Review №44

I came at 930pm on 7-21-24 and I’ve came to this location several times to get cold and hot water and they charged me this time they never have for water. The older white lady rolled her eyes at me terrible attitude and work ethic

Published 8 months ago

Review №45

Published 8 months ago

Review №46

Published 8 months ago

Review №47

Published 8 months ago

Review №48

This is a very good McDonald's location. The staff are quick, accurate, and very friendly.

Published 8 months ago

Review №49

Published 8 months ago

Review №50

Published 9 months ago

Review №51

Published 9 months ago

Review №52

The food was horrible took a bite off my fries ts was cold I asked for buffalo for my chicken nuggets they ain’t give me nothing, I also had a really cold mc chicken took one bite and left it, it was horrible, the chicken nuggets where also horrible I’ve never had mc Donald’s where it almost made me puke. Do better please 😣🤢.

Published 9 months ago

Review №53

Published 9 months ago

Review №54

This is the best McDonald's around.

Published 9 months ago

Review №55

Published 9 months ago

Review №56

So fast and friendly! Despite a breakfast rush, I was in and out in 3 mins. My food was so fresh and delicious!

Published 9 months ago

Review №57

Personal Alegre y responsable en lo que Hace.

Published 9 months ago

Review №58

Standard Mickey-Ds

Published 10 months ago

Review №59

Published 10 months ago

Review №60

Published a year ago

Review №61

Published a year ago

Review №62

It's McDonald's.

Published a year ago

Review №63

Published a year ago

Review №64

Published a year ago

Review №65

Dadadada da

Published a year ago

Review №66

Published a year ago

Review №67

Published a year ago

Review №68

Published a year ago

Review №69

It was awfully simple just a sausage McMuffin with cheese they had the audacity to throw cold piece of cheese on it because they couldn't figure out from the beginning of the drive-thru to the end of it I started with a sausage McMuffin with cheese I don't know why this is all really terribly hard concept for these folks to understand by the way I do have to pray to God that they go out of business cuz I was just terrible

Published a year ago

Review №70

3/31/24

I order at the kiosk and it says to take the number and have a seat as they will bring the food out to me. 5-7 minutes later, still no food. I get up to find out where my food is and is sitting on the counter. Terrible service. They also neglected to give me hot sauce.

This job isn't that hard, just do what you say you are going to do.

Published a year ago

Review №71

worst McDonald's experience I've ever had. Sat in the drive thru for 20 minutes until I finally got my 6 piece chicken nuggets. I noticed they forgot my ranch so I waited for about 5 more minutes but nobody ever came back to the drive thru. I finally gave up, parked, and went inside to get my ranch. What I had hoped would be a quick stop for a snack on a work break turned into about 30 minutes of annoyance.
Hopefully it was just an off day for them and that it's not normally like this.

At least the food was good.

Published a year ago

Review №72

Went thru Drive-thru

Published a year ago

Review №73

McDonald's is always horrible even when it's good

Published a year ago

Review №74

I like that the McDonald's app provides a variety of choices for bonus rewards and discounted specials. It helps with all budgets. Also, the app allows you to use it again after waiting 15 minutes. I will get my drinks at one location then travel to the next one if I'm out in a neighborhood that I know there's 2 McDonald's in close proximity. Drinks are $1 with using the mobile app for pickup.

Published a year ago

Review №75

Great place people are very friendly service is great food is always hot and great 😃

Published a year ago

Review №76

McDonald's is McDonald's.

Published a year ago

Review №77

Published a year ago

Review №78

Got a shamrock Oreo shake, a little over halfway down it’s nothing but vanilla, pitiful experience, you can’t blend it for the proper time?? 👎 that’s a thumbs down from me

Published a year ago

Review №79

Literally, every time I go to a McDonald’s no matter where the location is and I want ice cream there’s like a 75% chance the ice cream machine is not working. Another words the employees shut it off because they don’t wanna have to clean it later. Figure it out McDonald’s. You can’t advertise shamrock shakes if you’re not going to actually serve them.

Published a year ago

Review №80

Published a year ago

Review №81

Published a year ago

Review №82

Worst experience at McDonald’s! Probably worst experience anywhere. Just went through drive through. Manager didn’t even know about the buy one get one for $1on nuggets, Mcchicken, McDouble and small fries. The employee who took my order, got the correct price, but when I went to go pay, it was not the correct price. The cashier was incredibly rude. When I said that the board in the drive-through to order said it’s a dollar when you buy one, she argued with me, even the manager did. Cashier walked away said “whatever.” Incredibly rude to say the least. Then after all that, got a McDouble instead of the McChicken I ordered. Nasty fries, were not even warm. Wanted to get money back but in a hurry.

Published a year ago

Review №83

Published a year ago

Review №84

Published a year ago

Review №85

Published a year ago

Review №86

I never liked this location because of how sloppy they are, and now they gave me food poisoning…never going here again

Published a year ago

Review №87

The food was hot and they gave us the correct order, progress is being made!

Published a year ago

Review №88

We ordered from the kiosk in the store. Our order was made quickly, was fresh, and served hot!

Published a year ago

Review №89

Published a year ago

Review №90

Published a year ago

Review №91

Love Jordan

Published a year ago

Review №92

Published a year ago

Review №93

Excelente bufet me encanta también

Published a year ago

Review №94

Dirty tables and environment, I guess teens like to come here after school, so they just have inappropriate language and "jokes". It's a McDonald's so of course high standards are not expected. I felt like the patties weren't cooked correctly. Too chewy and salty, not sure how these get messed up honestly. Not the worst McDonalds, certainly far from the best.

Published a year ago

Review №95

It's mcdonalds - food was ok...workers here clearly would like to be somewhere else.

Published a year ago

Review №96

Published a year ago

Review №97

It was Christmas eve and the drive thru line was wrapped around the building. By the time I got my burger it was less than warm.

Published a year ago

Review №98

Published a year ago

Review №99

Excelente

Published a year ago

Review №100

I order pretty much the same thing everytime and it's always good tasting and made to my customization. Service is always the same, typical. Some of you need to learn to use the app to order ahead and customize so there are no miscommunications. Why not earn rewards while you're at it? And if you care about verbal pleasantries at a fast food chain to where you give 1 star, that's a you problem 🤣

Published a year ago

Review №101

Published a year ago

Review №102

I’m updating my 1-star post
From 9 months ago. I visited today and gave them another chance. They are a little slow in greeting and taking orders in drive thru. My biggest issue, besides being a little slow, they really need to say, “thank you” and pretend to appreciate the business in a very competitive business environment.

Published a year ago

Review №103

Published a year ago

Review №104

Published a year ago

Review №105

Published a year ago

Review №106

Just work on English speaking and people skills and cooking skills wrong order then when you address it you are almost called a liar and food is fresh sometimes sometimes old its called fast food you don't cook it and let it sit for and hour so that you could get orders out fast it lose it wariness and taste horrible place especially in the am its a hit or miss for your hard earn dollars

Published a year ago

Review №107

Published a year ago

Review №108

Published a year ago

Review №109

This location in North Aurora @Orchard jacked our order from the drive-through. Until we got to the pickup window. Now, that's three different stops, and somehow, the order wasn't correct. It was 2 black coffees and cream and sugar on the side with a #7 a cheese burger meal. Yet they kept repeating Buritto Bowl... Yep, the fries were cold, and the burgers were too! And no, I didn't go back. I wanted to, but we were too flustered. It was a busy day, no extra time. Happily, I have my receipt for McDonald's review. Learning a new language can be extremely difficult.

Published a year ago

Review №110

Published a year ago

Review №111

Published a year ago

Review №112

Published a year ago

Review №113

Published a year ago

Review №114

It's McDonalds

Published a year ago

Review №115

Published a year ago

Review №116

Once again my order was incorrect. Ordered 2 cheeseburgers with no pickles because I am allergic to pickles, and nuggets with the new sweet sauce. Both cheeseburgers had pickles on them so I was unable to eat them. Didn’t get the sweet sauce. They just don’t care here. Hoodrats all over the place just trying to get $20 an hour but can’t even read an order. Whoever owns this place needs to show up and train these trashcan people and tell them to quit asking for more money because they aren’t worth $7 an hour if they can’t read a simple cheeseburger order.

Published a year ago

Review №117

Always fast service and hot food

Published a year ago

Review №118

Published a year ago

Review №119

Published a year ago

Review №120

Published a year ago

Review №121

Published a year ago

Review №122

Published a year ago

Review №123

Drive-thru person was not familiar with the "drive-thru reward code" system, and kept telling me to come up to the next window without hearing my order. Forgot to include the sauces I ordered with my chicken nuggets. 😭

Published a year ago

Review №124

Published a year ago

Review №125

I love the staff here. One thing they don’t let you know on google is that Friday and Saturday their drive thru is open 24hrs. JUST THE DRIVE THRU.

Published a year ago

Review №126

Never disappointed!!!!!! Meals are always fresh, service is above par! Very happy with this location.

Published a year ago

Review №127

Published a year ago

Review №128

Published a year ago

Review №129

Published a year ago

Review №130

Published a year ago

Review №131

Published a year ago

Review №132

If you want your order wrong, this is the place for you! Gave them the benefit of the doubt with one order screw up, but the next visit two days later, same problem.
Not to mention the buns and burgers must of been laying around for days! Go anywhere else but here!

Published a year ago

Review №133

Published 2 years ago

Review №134

It is what it is.

Published 2 years ago

Review №135

Published 2 years ago

Review №136

Friendly and fast drive thru

Published 2 years ago

Review №137

Published 2 years ago

Review №138

Published 2 years ago

Review №139

Food was ok. Fries were overcooked. Restaurant was dirty.
We were also charged twice.
Check your bank accounts when ordering here.

Published 2 years ago

Review №140

Always consistent.

Published 2 years ago

Review №141

Published 2 years ago

Review №142

Kiosks were broken. No receipt after you paid so that you didn't know your order number. Staff did apologize and were helpful and friendly.

Published 2 years ago

Review №143

Published 2 years ago

Review №144

Published 2 years ago

Review №145

Not recommended. Double hamburgers are too tough for this crew to input into their system without attempting to charge you for a double cheeseburger with no cheese.

Published 2 years ago

Review №146

👌👌👌
Home of the hottest coffee ☕ on the planet 🌎 ..Coffee so hot, makes ya wanna sue their britches off 😂

Published 2 years ago

Review №147

Clean, fast and friendly staff

Published 2 years ago

Review №148

Published 2 years ago

Review №149

Fast service, fresh food.

Published 2 years ago

Review №150

Published 2 years ago

Review №151

They gave someone else food.

Published 2 years ago

Review №152

Published 2 years ago

Review №153

Published 2 years ago

Review №154

Once again they overcharged me when using the app for $1 drink and couldn't do anything about it.

Published 2 years ago

Review №155

Was just there at 3am says its open on fri amd sat ppl inside would ont answer the com or window multiple cars waiting will not go back

Published 2 years ago

Review №156

Is another mcdonald's another review

Published 2 years ago

Review №157

Published 2 years ago

Review №158

Came to drive through at 11:38 employees hiding and not taking orders

Published 2 years ago

Review №159

One of the cleanest McDonald's and most efficient in the area 👍

Published 2 years ago

Review №160

Published 2 years ago

Review №161

Published 2 years ago

Review №162

Published 2 years ago

Review №163

Fresh food hot and good customer service sucked those 2 black women never acknowledged me standing there I was the only person.. until a guy manager walked by and helped me!!! This is not how we got the billion served!!

Published 2 years ago

Review №164

Humans should not eat here

Published 2 years ago

Review №165

Published 2 years ago

Review №166

They gave me a burger without a patty. 🤦🏼‍♀️

Published 2 years ago

Review №167

Published 2 years ago

Review №168

Clresn very prompt with the ordering from start to finish

Published 2 years ago

Review №169

We go here nearly every morning due to a serious Diet Coke addiction and the woman at the drive thru is so sweet. It’s a wonderful start to the day.

Published 2 years ago

Review №170

Daughter purchased a small sprite but it didn't taste like it, when we walked inside no one helped even though they saw us walking inside. We had to serve ourselves.

Published 2 years ago

Review №171

Published 2 years ago

Review №172

Published 2 years ago

Review №173

Not only did they mess up my order yet again for the 19th billionth time but this time my chicken was undercooked they gave me an extra Patty not a sauce as per requested they need to understand how to read the menu board more correctly because this is horrible service and unless you want to have food poisoning like I'm about to have four hours then please go here enjoy the horrible service

Published 2 years ago

Review №174

This McDonald's is our go-to for consistency: good, fresh, hot food and efficient service from pleasant employees. It's out of our way but always worth the trip. *I didn't rate "Atmosphere" because we opted for drive-thru service.

Published 2 years ago

Review №175

Published 2 years ago

Review №176

Published 2 years ago

Review №177

Published 2 years ago

Review №178

Worst McDonald’s in the area by far. They close earlier than posted. and seem to have no clue what they are doing. Expect to wait.

Published 2 years ago

Review №179

Nice McD's. Fast drive thru. Competent employees. Mobile order and payment was not the usual cluster it usually is. Food and drink were good.

Published 2 years ago

Review №180

The on duty Manager helped me out when ordering off the McDonald's App!!!

Published 2 years ago

Review №181

Published 2 years ago

Review №182

Unbelievable, there is a skinny very anorexic looking girl with long hair with a tad of color to her skin I don't know her name as why I'm trying to describe her. She was running the front, for why idk, but she let 3 customers walk out because she hadn't even acknowledged them then stated she didn't care when she informed. I was there for a pick up and waited 20 min, i asked her if the order was done as it went off the "in progress" category and went to now serving, she said NO their making it. I then saw he rake a bag over to a spot where I'm guessing they put to go orders, and I ask hey am I supposed to go over there and wait. She said NO their making it. The ln a customer behind me said hey I do think your order is over there so he showed me and what do you know it was MY order. Ha I had to run out of there before Chris brown came out of me. Would definitely avoid this one at all cost. Shame on you!

Published 2 years ago

Review №183

Un buen lugar para un refrigerio y descanso

Published 2 years ago

Review №184

Drive thru

Published 2 years ago

Review №185

Great Staff & Clean

Published 2 years ago

Review №186

Bad. Food always cold. Staff mad all the time.
No GOOD

Published 2 years ago

Review №187

Cashier doesn't know how to take orders you have to repeat the order. Gave me wrong coffee. Make sure you check your order before you drive away. Place sucks

Published 2 years ago

Review №188

There has been no orange juice... No ice water

Published 2 years ago

Review №189

Published 2 years ago

Review №190

Published 2 years ago

Review №191

Published 2 years ago

Review №192

Published 2 years ago

Review №193

Coffee in point.

Published 2 years ago

Review №194

Its fast food, I rarely eat anything but a egg biscuit at McDs but needed a quick lunch, it filled my belly.

Published 2 years ago

Review №195

Siempre está fresco el café me gusta pasar alli

Published 2 years ago

Review №196

Published 2 years ago

Review №197

Quick service through the drive-thru

Published 2 years ago

Review №198

Something is always missing from my order.

Published 2 years ago

Review №199

Published 2 years ago

Review №200

I hate the franchise and will never eat their food ever again. Terrible company morals, worst fast food chain. After what they found in their meat plants no way, never again

Published 2 years ago

Company information
  • 9 photos
  • 200 reviews
  • 3.5 rating
  • Phone: +1 630-907-9401
  • Website: https://www.mcdonalds.com/us/en-us/location/IL/NORTH-AURORA/190-HANSEN-BOULEVARD/31817.html?cid=RF:YXT:GMB::Clicks
  • Address: 190 Hansen Blvd, North Aurora, IL 60542, United States
  • Coordinates: 41.8028662, -88.3727802
Categories
  • Fast food restaurant
  • Breakfast restaurant
  • Coffee shop
  • Hamburger restaurant
  • Restaurant
  • Sandwich shop
Working hours
  • Monday: 4:30 AM–11 PM
  • Tuesday: 4:30 AM–11 PM
  • Wednesday: 4:30 AM–11 PM
  • Thursday: 4:30 AM–11 PM
  • Friday: 6 AM–9 PM
  • Saturday: Open 24 hours
  • Sunday: 4 AM–11 PM
Service options
  • Kerbside pickup: Yes
  • No-contact delivery: Yes
  • Delivery: Yes
  • Drive-through: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Great coffee: Yes
Popular for
  • Breakfast: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
  • Late-night food: Yes
  • Quick bite: Yes
Dining options
  • Breakfast: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Dessert: Yes
  • Seating: Yes
Atmosphere
  • Casual: Yes
Crowd
  • Groups: Yes
Payments
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • Good for kids birthday: Yes
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes
Pets
  • Dogs allowed outside: Yes