The employees greet you right away, and ask if they can help you find something. I always need help, so I appreciate that.

Published 4 months ago

Went to 100 yr anniversary celebration today and sampled some great food, and made some purchases. Love when you have these events. My go to place for many needs at home, and always helpful and friendly!

Published 10 months ago

EMPLOYEES ARE GOOD BUT THE MANAGEMENT WON'T TEACH THEM. THEY CONTINUE TO CHARGE TAXES ON ANY FOOD ITEMS WHICH THEY ARE NOT SUPPOSE TO. THEY FINALLY STOPPED CHARGING TAX ON FOOD SUMMER 2024. THE FRONT AREA IN FRONT OF THE STORE ALONG THE STREET AND IN THE PARKING LOT LOOKS LIKE A WASTE MANAGEMENT LANDFILL OVERFLOW. YUK!!!!!!!!!!!!!!!

Published a year ago

Would like to thank Brian for helping our family on a difficult morning. Driving into Dubuque from Wisconsin we were involved in a multi-car accident. Our drivers side window was shattered. We pulled into Ace a little shaken up and looking for some solutions. Brian went above and beyond by loaning a shop-vac and assisting us in taping up our window. Thank you Brian for being so helpful and showing our girls how we all help each other .

Published 3 years ago

A very pleasant little store, friendly people and they asked if I needed help.

Published 5 months ago

Super helpful staff and good inventory of high quality products.

Published 6 months ago

Very helpful and want to make sure u can find everything good

Published 9 months ago

Now that the bathroom is closed to the public, I will not be shopping at this Ace those of you that close their bathrooms to the public. Don’t realize the impact you put on the people that have medical issues that require them rely on that space .

Published 10 months ago

The employees greet you right away, and ask if they can help you find something. I always need help, so I appreciate that.

Published 4 months ago

EMPLOYEES ARE GOOD BUT THE MANAGEMENT WON'T TEACH THEM. THEY CONTINUE TO CHARGE TAXES ON ANY FOOD ITEMS WHICH THEY ARE NOT SUPPOSE TO. THEY FINALLY STOPPED CHARGING TAX ON FOOD SUMMER 2024. THE FRONT AREA IN FRONT OF THE STORE ALONG THE STREET AND IN THE PARKING LOT LOOKS LIKE A WASTE MANAGEMENT LANDFILL OVERFLOW. YUK!!!!!!!!!!!!!!!

Published 4 months ago

Great service with all I needed!

Published 4 months ago

A very pleasant little store, friendly people and they asked if I needed help.

Published 5 months ago

Published 5 months ago

Published 6 months ago

Super helpful staff and good inventory of high quality products.

Published 6 months ago

Published 7 months ago

Very helpful and want to make sure u can find everything good

Published 9 months ago

Great service. Always someone asking to help me. They had everything I was looking for

Published 9 months ago

Went to 100 yr anniversary celebration today and sampled some great food, and made some purchases. Love when you have these events. My go to place for many needs at home, and always helpful and friendly!

Published 10 months ago

Now that the bathroom is closed to the public, I will not be shopping at this Ace those of you that close their bathrooms to the public. Don’t realize the impact you put on the people that have medical issues that require them rely on that space .

Published 10 months ago

Published 10 months ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Great service

Published a year ago

Great hardware store with very knowledgeable and helpful staff

Published a year ago

Published a year ago

Has things no one else does. I enjoy going there. Good people and good quality.....

Published a year ago

A little pricey, for things branded Ace.

Published a year ago

Helped me find parts for my rollator walker and then tightened parts on it as I have no tools at home! Very helpful!!

Published a year ago

Excellent service and wide variety of repair materials

Published a year ago

Published a year ago

Every time I go in the staff is extremely helpful, respectful, and professional!

Published a year ago

Smaller hardware store with excellent customer service. Always have what I'm looking for and staff can walk you right to it.

Published a year ago

Published 2 years ago

Top-notch locally-owned store. The staff is knowledgeable and friendly. Great location right on the edge of downtown Dubuque.

Published 2 years ago

Kind workers they always seem to help right away without me even asking. I could shop here regularly. I been upgrading my place and I go here for everything.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Awesome customer service! Price matched some grills for us and she was really nice to deal with.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Kind of expensive. But love the staff!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great staff! Only made a small purchase (Yeti cup) but got good advice along with above & beyond service.

Published 2 years ago

Great customer service and a wide selection of hardware needs.

Published 2 years ago

Published 2 years ago

Convenient and you often do pay extra for it.

Published 2 years ago

It is often difficult to find what I am looking for, but after searching for awhile... I can normally find it.

Published 2 years ago

Published 2 years ago

Plenty of knowledgeable staff ready to help. Store is clean and bright. Occasionally has some steller deals.

Published 2 years ago

Published 2 years ago

Extremely knowledgeable staff and always willing to offer advice when you ask them too.

Published 2 years ago

Prices are too high they don't carry enough Ace brands of stuff they didn't even have a simple cord whiner holder. I ended up driving all the way out to Menards and finding them for a lot cheaper than they wanted them online

Published 2 years ago

Everyone who helped us was great. We were able to get what we came for and more.

Published 2 years ago

Excellent very helpfull

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

I only really go to this ACE if needed. My main reason for such a low rating is they have some of the most unhelpful staff I have seen in any ACE.

Published 3 years ago

Really good honest people. Feels like the small town Iowa business. I live in Wisconsin but from southern Iowa, when going back to games I decided to give them a shot at my new Treager setup. They were great to work with. Thanks to the whole team that delt with my wife and I. Go Hawks!

Published 3 years ago

Got what I needed and informative staff to help you!

Published 3 years ago

Staff is always very helpful and knows exactly where products are on the shelves

Published 3 years ago

High prices.

Published 3 years ago

Just like the commercials say ... this Ace certainly has helpful people 👍🏻

Published 3 years ago

Awesome like always

Published 3 years ago

Published 3 years ago

Staff is always helpful.

Published 3 years ago

They have so many hidden Gems including hydroponic growing materials!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Convenience of a local hardware store is invaluable and the people there are nice and helpful if you need

Published 3 years ago

Published 3 years ago

Knowledgeable and helpful people with fair prices.

Published 3 years ago

Published 3 years ago

Amazing selection of pre made planters !!

Published 3 years ago

Published 3 years ago

Very helpful. Good selection.

Published 3 years ago

I love Steve's. Always super friendly and helpful.

Published 3 years ago

Always polite and very helpful

Published 3 years ago

The best customer service. We live quite a distance away so placed an order on line. Response was very quick and I didn’t even have to ask that the product be assembled. They had it done before I even asked. Best price too. Thank you Cody your help was very much appreciated.

Published 3 years ago

Nice store and good employees

Published 3 years ago

Close to home and very helpful people.....

Published 3 years ago

Would like to thank Brian for helping our family on a difficult morning. Driving into Dubuque from Wisconsin we were involved in a multi-car accident. Our drivers side window was shattered. We pulled into Ace a little shaken up and looking for some solutions. Brian went above and beyond by loaning a shop-vac and assisting us in taping up our window. Thank you Brian for being so helpful and showing our girls how we all help each other .

Published 3 years ago

Excellent place to go. Grabbed some certain types of bolts and screws. Sometimes maybe more pricey than menards or Lowe's however the knowledge of the staff makes up for that. Alot easier to buy at Steve's Ace.

Published 3 years ago

Published 3 years ago

Published 4 years ago

Excellent service

Published 4 years ago

Published 4 years ago

Very helpful people good customer service!!

Published 4 years ago

Awesome helpful staff!

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

They always seem to have just exactly what I need.... But not this last time. Still a great "go to" for the ingredients of a good project.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Great help, good inventory

Published 4 years ago

Easy to find and had a variety of everything

Published 4 years ago

Very nice and clean store. Stock was arranged and workers there were knowledgeable.

Published 4 years ago

Published 4 years ago

For a little store they sure carry the important things and always have a selection!!!

Published 4 years ago

Published 4 years ago

Very helpful and a well stocked store. Had just the fixture we needed.

Published 4 years ago

Published 4 years ago

Published 4 years ago

reasonably located good prices clean store and nice clean bathrooms

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

They always have the best customer service and the parts I need to complete a job!

Published 4 years ago

Found exactly what I was looking for great place friendly employees all the time

Published 4 years ago

Published 4 years ago

Need something in a jiff at a good price. Steve's Ace is really the place. Service is always great too. 👍👍

Published 4 years ago

Published 4 years ago

Published 4 years ago

So thankful for a helpful staff! Oftentimes I'm approached asking if I need help finding items or need assistance. Very much appreciated!

Icing on the cake is help getting heavy items loaded into my vehicle.

Published 4 years ago

The people who work here are always nice

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

I love how friendly the staff always is. There's always someone willing to help you if needed. The store has been clean & organized every time I've been in.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Had everything I needed for a plumbing job. Awesome!

Published 4 years ago

Published 4 years ago

It was messy, but awesome lady who made my keys was awesome

Published 4 years ago

You'll always find a help finding whatever you may need. I've never had a bad experience at ACE.

Published 4 years ago

Very helpful staff will go back

Published 4 years ago

Published 4 years ago

Great

Published 4 years ago

Published 4 years ago

Steve's has always been my goto place for products and helpful advice.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Good place

Published 4 years ago

Always a pleasure. Very helpful staff.

Published 4 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

They have a cat u can play with

Published 5 years ago

Published 5 years ago

Published 5 years ago

Close by

Published 5 years ago

Lots of merchandise and friendly clerks.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Lots of fresh and exciting merchandise!

Published 5 years ago

The customer service was very very bad from the manager name Steve I will never go to that location every again ...

Published 5 years ago

The employees are so friendly and helpful.

Published 5 years ago

Published 5 years ago

This place usually has whatever I need. Employee David was very helpful & employee at check out was very friendly.

Published 5 years ago

The cashiers at the Locust street Ace were not wearing face masks

Published 5 years ago

Always great customer service

Published 5 years ago

Nice clean well stocked hardware store.
Well organized. My only deduction is for the complete lack of enthusiasm from employees. Probably just a bad day for them but I enjoy your smile when I shop. Not a bad attitude to prohibit shopping there just far from friendly.

Published 5 years ago

Nice layout and very friendly service.

Published 5 years ago

Convenient

Published 5 years ago

Published 5 years ago

I spoke with Cody and Justin in Hardware May 24 & 25 about bird feeders, bird hangers, bird seed and a tote to store seed on deck. Both were very accommodating and even willing to measure hangers because I was having husband pick up all. In fact, Justin said he'd call today after truck was unloaded and put 2 of the hangers coming in aside and call me. Customer service plus!! Appreciate most of Steve's staff. Had a more difficult time getting someone to help me in Gift Shop when visiting JFK though, so need improvements there. I was looking at M Studio art poles and as soon as I got out my phone to check online someone walked up, after waiting 20 min.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

I love Steve's Ace Hardware. I stop in at least once a week. I am always greeted. Sometimes by name. Most of the time I find what I need, sometimes I don't. With the two locations, it's nice to pop in quick for a part and avoid waiting at a supply house or big-box store.

Published 5 years ago

Published 5 years ago

Always helpful & normally have what I need.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

They had what we needed for our screen door. No one else carried it.

Published 5 years ago

Great selection of nuts and bolts that Lowe's doesn't have. Always someone around to help.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Never disappoints. They have what I need!

Published 5 years ago

Published 5 years ago

Very helpful, everyone was very friendly.

Published 6 years ago

Friendly and helpful staff.

Published 6 years ago

Published 6 years ago

Close

Published 6 years ago

Decent selection
Awesome and friendly staff.

Published 6 years ago

Published 6 years ago

Overpriced but the people are nice.

Published 6 years ago

Published 6 years ago

Published 6 years ago

They always have what I'm looking for, and I can always count on finding something unique and different than most other stores I go to.

Published 6 years ago

Friendly staff always available to help you find what you are looking for

Published 6 years ago

I didn't go there but it says I did

Published 6 years ago

Very helpful people

Published 6 years ago

I enjoy supporting our local businesses this is one of the reason why I always go for my small projects to Ace Hardware

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago