do not shop here buyers beware! Worst customer service on the planet! Save your money and shop the crazy house in garden city. Where you can get service after the sale.

Published 5 months ago

I bought new ariat boots and I have slipped and fallen 3 times with them and they are basically new. I came in today and was helped out by Beth, she measured my foot and even exchanged my boots for me. Customer service is on point here, any boots you need, Longs is the place

Published 7 months ago

Longs never disappoints! You'll find something for everyone on your list, including yourself.

Published 5 months ago

Great customer service! The girl with red hair was great help!

Published 8 months ago

I went into the store yesterday with aching and tired feet from my work boots. Beth greeted me and directed me towards the boots aisle. She informed me what I did wrong in picking my boots. She definitely took her time in showing me the difference in boots as I never had to wear boots for work. She had such a great welcoming attitude and great customer service. I had a great experience and walked out with a new pair of boots and super relieved. Will definitely keep doing business there!! Thank you Beth!

Published 2 years ago

My husband and I have spent over $400 at this store in 2 visits. First visit was great. No issues. Second visit also went well until we went to checkout. My husband is a combat veteran and will politely ask if a business offers a veteran discount at checkout. The woman working the register was kind and regretfully responded with a, “Sorry, we don’t.” A dark haired woman standing behind the register (had the presence of either a manager or owner) folding clothing also responded, “Just the price on that sale tag.” My husband understood and stated, “It never hurts to ask.”
While that should have been the end of the subject, I sensed the dark haired woman was annoyed. She proceeded to interject, “Yeah, because if someone sees us offer a veteran discount, then the next person is going to expect a discount for something else. We have to treat everyone the same!” I felt as if she were trying to shame my husband for even asking. My husband doesn’t seek out praise for his service in the war…but he certainly shouldn’t be berated for inquiring about a veteran discount. It hurt me for him and I regret not making her aware of her actions in that moment. It was unnecessary and I felt she spoke to him like he was a child. We will be doing our shopping elsewhere in the future.

Published 2 years ago

Shop here for the quality and customer service!! We found Long's on google, while just passing through the area. Beth was so kind and helpful, she was able to answer all of our questions - and help us in the direction we needed with our gift ideas. She deserves much more recognition than this review! Thank you Beth, and to you and your staff for being so kind and welcoming! God Bless all of you!

Published 4 years ago

Ann was great and then some. Super friendly and helped me and my gal with some spiffy new boots and other accessories. 5 stars is not enough. 10 is more like it.

Published 2 years ago

Published 4 months ago

Longs never disappoints! You'll find something for everyone on your list, including yourself.

Published 5 months ago

do not shop here buyers beware! Worst customer service on the planet! Save your money and shop the crazy house in garden city. Where you can get service after the sale.

Published 5 months ago

Published 7 months ago

I bought new ariat boots and I have slipped and fallen 3 times with them and they are basically new. I came in today and was helped out by Beth, she measured my foot and even exchanged my boots for me. Customer service is on point here, any boots you need, Longs is the place

Published 7 months ago

Published 8 months ago

Great customer service! The girl with red hair was great help!

Published 8 months ago

Published a year ago

Published a year ago

Nice store bought some boots.

Published 2 years ago

Published 2 years ago

Published 2 years ago

I went into the store yesterday with aching and tired feet from my work boots. Beth greeted me and directed me towards the boots aisle. She informed me what I did wrong in picking my boots. She definitely took her time in showing me the difference in boots as I never had to wear boots for work. She had such a great welcoming attitude and great customer service. I had a great experience and walked out with a new pair of boots and super relieved. Will definitely keep doing business there!! Thank you Beth!

Published 2 years ago

Very nice store

Published 2 years ago

Nice

Published 2 years ago

My husband and I have spent over $400 at this store in 2 visits. First visit was great. No issues. Second visit also went well until we went to checkout. My husband is a combat veteran and will politely ask if a business offers a veteran discount at checkout. The woman working the register was kind and regretfully responded with a, “Sorry, we don’t.” A dark haired woman standing behind the register (had the presence of either a manager or owner) folding clothing also responded, “Just the price on that sale tag.” My husband understood and stated, “It never hurts to ask.”
While that should have been the end of the subject, I sensed the dark haired woman was annoyed. She proceeded to interject, “Yeah, because if someone sees us offer a veteran discount, then the next person is going to expect a discount for something else. We have to treat everyone the same!” I felt as if she were trying to shame my husband for even asking. My husband doesn’t seek out praise for his service in the war…but he certainly shouldn’t be berated for inquiring about a veteran discount. It hurt me for him and I regret not making her aware of her actions in that moment. It was unnecessary and I felt she spoke to him like he was a child. We will be doing our shopping elsewhere in the future.

Published 2 years ago

Good store, really good clothes & good prices

Published 2 years ago

Published 2 years ago

Ann was great and then some. Super friendly and helped me and my gal with some spiffy new boots and other accessories. 5 stars is not enough. 10 is more like it.

Published 2 years ago

Published 3 years ago

Published 3 years ago

Great people. They had what we had been looking for.

Published 3 years ago

Great place very helpful. I leave happy every time.

Published 3 years ago

Gran servicio y atencion especialmente leslie

Published 3 years ago

Un poco caro

Published 3 years ago

Nice selection. Folks are very friendly and helpful 👍👍👍🐂🤠❤️❤️

Published 3 years ago

My son and I went there to rent a tuxedo for the prom, a new experience for us. The clerk, Mattie, was quite patient with us and very helpful during this process.

Published 3 years ago

Staff was great. Helpful in ordering what we need.

Published 3 years ago

Great western store. Good prices

Published 3 years ago

Good selection, friendly staff

Published 3 years ago

Friendly and knowledgeable and chock full of cool stuff

Published 3 years ago

Published 3 years ago

Shop here for the quality and customer service!! We found Long's on google, while just passing through the area. Beth was so kind and helpful, she was able to answer all of our questions - and help us in the direction we needed with our gift ideas. She deserves much more recognition than this review! Thank you Beth, and to you and your staff for being so kind and welcoming! God Bless all of you!

Published 4 years ago

Excellent place to find any work apparel.also would like to add the excellent service and staff!

Published 4 years ago

Great prices on boots and clothing.

Published 4 years ago

Nice clothes

Published 4 years ago

Very helpful

Published 4 years ago

Published 4 years ago

Staff barely acknowledged me when walking in. They advertise mens big and tall. Obviously they don't know the meaning of the word big or tall. Complete waist of time.

Published 4 years ago

Very nice coming back for more work boot and a laugh. I live in Minnesota and get my boot from Kansas.

Published 4 years ago

Awesome

Published 4 years ago

Buenos precios y buen servicio,

Published 4 years ago

Published 4 years ago

Great service. Friendly staff. Good prices on quality merchandise. I'll come back here again.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Not much variety.

Published 4 years ago

Published 4 years ago

Awesome people. Always a pleasure to visit store.

Published 4 years ago

Published 4 years ago

The manager? Owner?, Is always so nice and helpful

Published 4 years ago

Published 4 years ago

Published 5 years ago

Published 5 years ago

Super buena atención y exelente producto encontre todo lo que buscaba

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Good cuality boots

Published 5 years ago

Published 5 years ago

Beth and staff are awesome!!!!

Published 5 years ago

Published 5 years ago

Quality boots

Published 5 years ago

My wife and I went in to get me a pair of boots. we went to the back, {note. I've been shopping at longs for 40 years), while we were there, not one person asked if we needed any help. NOT a terrible visit, BUT darn sure NOT what it used to be

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Service was great

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Great product, good people.

Published 6 years ago

Published 6 years ago

I went into Longs for some new footwear. The sales help was great. They answered all of my questions and gave honest opinions of the product they sell. They spent extra time helping me find exactly what I needed. Customer service is very important at Longs.

Published 6 years ago

Rented tuxes for prom from them back when I was in highschool, and now ordered a suit jacket for business and pleasure purposes and the staff was friendly back then and still continue to be to this day, great place to shop!

Published 6 years ago

Variety in size, type of merchandise, and the prices while high weren't out of sight. Staff was attentive without being pushy.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Friendly and well serviced.

Published 6 years ago

Published 6 years ago

I liked Long's they were friendly and helped me find the right pair of boots.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Great place to get your Western Wear!

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 7 years ago

I do like this place a lot although I do wish they would carry the Gus hat where the Gambler hat but they do have an awesome assortment of boots belts clothing and apparel

Published 7 years ago

Published 7 years ago

Published 7 years ago

I bought jeans that had a defect. They gave me credit and were very easy to get along with.

Published 7 years ago

Published 7 years ago

Nice place and great staff

Published 7 years ago

Published 7 years ago

Really good place to shop the staff is awesome

Published 7 years ago

Published 7 years ago

Published 7 years ago

always great service thank

Published 7 years ago

Published 7 years ago

Published 7 years ago

Helpful staff, Nice selection of clothes and boots. Great for finding big and tall men's wear

Published 7 years ago

Published 7 years ago

Great place for boots and has a good selection for the Big and Tall guys. Sales people are very knowledgeable and friendly.

Published 7 years ago

Staff was super friendly! Worked with us through all our wedding stuff!!

Published 8 years ago

Good

Published 8 years ago

Published 8 years ago

Published 8 years ago

Published 8 years ago

Westerm wear for the whole family

Published 8 years ago