Such a great vibe, the employees are super helpful especially Natalie. Thank you and love the adoption events in store focusing on black dogs

Published 7 months ago

Really cool store, I used to have a black dog with the same white feet, we used to call them her "socks". Cool merchadise

Published 2 years ago

Very rude management. I walked into this store having never been in a Black Dog General Store before. The manager on duty was incredibly rude and demeaning, giving off the “I’m better than you” air the moment my friend and I walked in. She was genuinely not kind when she spoke to us, and her attitude made is so uncomfortable my friend and I left the store (which sadly, I’m sure she was happy about) 😔. Moral of the story - kindness goes a long way with customers. All people should feel invited.

Published 6 years ago

Love the clothing! The 100% cotton is great!!

Published 10 months ago

I went to this store to exchange some items that I bought online. I was told I could not exchange them because she could not find the order in the system. The older lady who seem to be the manager was very rude and seem like she didn't want to exchange the items. I drove an hour and a half to exchange the item and my wife stated that and she just ignored it. I will never be going back to this store. I will also be going to another store to see if they will take my exchange and I will update this review.

Update: just came back from exchanging items at the black dog store at the national harbor in MD. The lady was very nice and she even let me exchange an item she doesn't even carry anymore. After this experience I want to give the Annapolis store zero stars. Please do not go to this store. This store does not want to help anyone just want u to buy there stuff. Please avoid this store. Horrible customer service. Never will I got back to this store. I don't like to be in a store where they lie to customers because they are too lazy or ignorant.

Published 9 years ago

After I made a 36 dollars purchase I was told they had no bags. Had I paid in cash I would have asked for a refund but considering the young guy struggled to complete the task of the initial purchase I stuffed clothes into a dog food bag I already had from another vendor. I was not provided an itemized receipt only a card charging receipt. In the age of Square Stripe PayPal Amazon CashApp iWallet that's just unacceptable. But I guess from other reviews exchanges can be a tough ask as well.

Published 6 years ago

Cute store with fun stuff for adults, kids, and dogs. Staff is always friendly to our dog and gives lots of treats and pets!

Published 6 years ago

Very friendly staff

Published 3 years ago

Such a great vibe, the employees are super helpful especially Natalie. Thank you and love the adoption events in store focusing on black dogs

Published 7 months ago

Love the clothing! The 100% cotton is great!!

Published 9 months ago

Published a year ago

Wonderful shop with some great items!

Published a year ago

Really cool store, I used to have a black dog with the same white feet, we used to call them her socks. Cool merchadise

Published a year ago

Very friendly staff

Published 2 years ago

Knee slapper of the day!

Published 2 years ago

for dog lovers!

Published 3 years ago

Published 3 years ago

Published 4 years ago

After I made a 36 dollars purchase I was told they had no bags. Had I paid in cash I would have asked for a refund but considering the young guy struggled to complete the task of the initial purchase I stuffed clothes into a dog food bag I already had from another vendor. I was not provided an itemized receipt only a card charging receipt. In the age of Square Stripe PayPal Amazon CashApp iWallet thats just unacceptable. But I guess from other reviews exchanges can be a tough ask as well.

Published 5 years ago

Published 5 years ago

Fun selection of clothing, great dog treats and toys, good customer service

Published 5 years ago

Published 5 years ago

Very rude management. I walked into this store having never been in a Black Dog General Store before. The manager on duty was incredibly rude and demeaning, giving off the I m better than you air the moment my friend and I walked in. She was genuinely not kind when she spoke to us, and her attitude made is so uncomfortable my friend and I left the store (which sadly, I m sure she was happy about) . Moral of the story - kindness goes a long way with customers. All people should feel invited.

Published 5 years ago

Cute store with fun stuff for adults, kids, and dogs. Staff is always friendly to our dog and gives lots of treats and pets!

Published 5 years ago

Published 5 years ago

Published 6 years ago

Quality clothing.

Published 6 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

I went to this store to exchange some items that I bought online. I was told I could not exchange them because she could not find the order in the system. The older lady who seem to be the manager was very rude and seem like she didnt want to exchange the items. I drove an hour and a half to exchange the item and my wife stated that and she just ignored it. I will never be going back to this store. I will also be going to another store to see if they will take my exchange and I will update this review. Update: just came back from exchanging items at the black dog store at the national harbor in MD. The lady was very nice and she even let me exchange an item she doesnt even carry anymore. After this experience I want to give the Annapolis store zero stars. Please do not go to this store. This store does not want to help anyone just want u to buy there stuff. Please avoid this store. Horrible customer service. Never will I got back to this store. I dont like to be in a store where they lie to customers because they are too lazy or ignorant.

Published 8 years ago

Published 8 years ago

Interesting general store.

Published 8 years ago