Starbucks

1901 West St, Annapolis, MD 21401, United States

Starbucks
About the Company

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

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Reviews
Review â„–1

Im an active duty sailor and i was there on the Veterans Day to get a coffee, there was this new guy with a short beard whos the manager there, I requested him to give me a different coffee and I told him I will pay the difference but he was so rude and had an attitude, he said he cant do that even after saying that i will pay the difference. The earlier staff was really good and polite all the time whenever I went there, it was just a coffee and he got rude just to give me a coffee disrespecting the military sailors.

Published 5 months ago

Review â„–2

I waited 30 minutes for my mobile order after I was notified that it was ready. And when they finally made it they made it wrong so I ended up waiting more. This is not the first time this happened. They need to hire more people and train them better.

Published 5 months ago

Review â„–3

Barista never reads my name, just sits the drink on the counter and expects me to keep checking. I watched her read others names but not mine.

Published 5 months ago

Review â„–4

Published 6 months ago

Review â„–5

Barista greets me when I was walk in building. My drink was ready, Store environment nice and cozy. I definitely come back here again, thanks .

Published 7 months ago

Review â„–6

Published 7 months ago

Review â„–7

Published 7 months ago

Review â„–8

Service sucked it took 40 mins for me to get my 4 drinks definitely not coming back to this Starbucks

Published 7 months ago

Review â„–9

They are frequently out of the caramel crunch. Everything else is just coffee and I can get that anywhere.

Published 8 months ago

Review â„–10

Great staff. Super friendly. They remember everyones name. Manager is amazing

Published 9 months ago

Review â„–11

We love coming to this location because the employees are friendly and welcoming.

Published 9 months ago

Review â„–12

Published 9 months ago

Review â„–13

Barista was friendly and personable. Like store environments. Great cafe atmosphere for get it done some Homework .

Published 10 months ago

Review â„–14

Still good but still expensive

Published 10 months ago

Review â„–15

Published a year ago

Review â„–16

During the school year, my coworkers and I go here at least once a day during the weekday. The staff has always been friendly and professional.

Published a year ago

Review â„–17

Customer service is out standing. Barista really get to know their customers

Published a year ago

Review â„–18

Thanks (not) for giving us double cups, thereby doubling the waste generated by our drinks. This Starbucks practice needs to stop or we will not be customers.

Published a year ago

Review â„–19

Maahi and Savanah were so friendly and professional and they patiently took time to adjust my coffee to as close to low sugar as possible appreciated the effort, keep up the good work you two!

Published a year ago

Review â„–20

My favorite Starbucks in town. The best people work here

Published a year ago

Review â„–21

Published a year ago

Review â„–22

Published a year ago

Review â„–23

The food was great. Picking out coffee can be hard. The staff allowed me time to choose and suggest brands and grinding levels. I went there twice. The staff were friendly patient and helpful

Published a year ago

Review â„–24

I can only order refreshers if I want my drink made right. The online ordering says the order is ready like 30- minutes too a hour after pick up. Some of the staff are not the most friendly. Every time I order food it s still frozen. Disappointed

Published a year ago

Review â„–25

Published a year ago

Review â„–26

Published a year ago

Review â„–27

Published a year ago

Review â„–28

Starbucks set the bar high with their early-morning hospitality today! The staffs friendliness was great, and one employee went the extra mile by offering to wipe my table down before I sat. A truly pleasant start to the day! Coffee is always great!

Published a year ago

Review â„–29

Awful

Published a year ago

Review â„–30

Published a year ago

Review â„–31

Go inside and experience kindness. The Barista greeted me smiling VIP style and I think that it made me remember why I really do still love people , kindness is catching great customer service my chai latte was good as well. Thanks Starbucks!

Published a year ago

Review â„–32

Published a year ago

Review â„–33

I drive close to 40 minutes to come to this specific starbucks on the weekend because its my favorite branch. That, alone, should speak for something. The people who work here are a (almost entirely) top tier bunch. I cant help but come up for air during my studies here and to watch the baristas do what they do best. Perhaps the desire to watch the chaos of a busy coffee shop unfold is innate in me since I also was a barista for two years. Many of the people here are hard workers and it shows. However, one employee here, I think, is exceptionally hard-working, never still, and always giving their greatest to every person in each interaction (an exhaustive task not just anyone can perform day in and day out). Having recently learned the name of this person, I can finally leave a review about the work ethic Ive witnessed spanning several weekends. Arguably, not many have to care about their jobs. Especially retail jobs. Justin is one of those rare employees who does. Justin is constantly moving, ensuring things run smoothly, and managing with confidence and compassion. Justins care towards his staff (at least, I imagine he is manager because of how I see him so effortlessly maintaining that appearance of a role) and care making each drink makes this starbucks something to drive 40 minutes for. A glowing A++++ for this gem on your team, SB. So much of what this employee does goes unnoticed, Im sure. But not from a barista in the lobby. I see you being amazing day after day! Drinks taste better here, I swear it.

Published a year ago

Review â„–34

Published a year ago

Review â„–35

Published a year ago

Review â„–36

Published a year ago

Review â„–37

By far the best Starbucks I ve been to in a long time. A transient in this new area from Ohio. I found it so comforting how accommodating the 3 young ladies were to me and my family. Thank you ladies!!! Love.

Published a year ago

Review â„–38

Excellent customer service. In and out in five minutes and that was mourning rush hour.

Published a year ago

Review â„–39

Excellent service, thank you!

Published a year ago

Review â„–40

Every morning before school, me and my grandmother come here. The customer service is always top-tier, when you first walk in everyone is happy to greet you and you just feel welcomed. I love how all employees there have their own different styles and they re also sweet. I work in customer service and I understand how overwhelming it can be sometimes when there s a lot of people, but they never fail to surprise me they re always happy and just excited to be there. There so judgmental as well as kind and the drinks are absolutely amazing. My grandmother loves their cheese danishes. You guys are doing a great job.

Published a year ago

Review â„–41

Published a year ago

Review â„–42

Nice renovation. Kid-friendliness: A bit of room inside. Outdoor cafe tables/chairs. Food : 5/5 |

Published a year ago

Review â„–43

THEY CLOSED this location?! NOOOOOOOO!!! BRING IT BACK Edit: it s back, yay!

Published a year ago

Review â„–44

Published a year ago

Review â„–45

Okay, they are opened but changed the entire inside, it does not feel cozy anymore, the atmosphere and the energy of the store is not the same. I will stick to pick up here and there.

Published a year ago

Review â„–46

Hope they open this place soon, most convenient location for work

Published a year ago

Review â„–47

The is the best place to go get coffee and food. Atmosphere is excellent!!!

Published a year ago

Review â„–48

Typical standalone Starbucks with a mostly friendly staff. Theres always one miserable one behind the counter

Published a year ago

Review â„–49

I love the staff.. This is the best Starbucks in Maryland. Everyone goes out thier way to do a great job. Keep up the good work..

Published a year ago

Review â„–50

The Staff is amazing at this location. Eileen, Heather, Tony, Justin and Marjorie are the nicest people thank you for always being so kind to me every time I visit..

Published a year ago

Review â„–51

Average time to wait, 1-3 minutes. Average cost per large/venti drink. $5 - $8 The staff are friendly and considerate. They have an approachable demeanor and are reliable when it comes to order accuracy. Ive had plenty of pleasant interactions with them over time with this place being a got to spot for my breaks when work brings me into the area. Parking: Two garages nearby as a part of the shopping center, and one for the shopping center attached to the nearby apartment complex/business center. One parking lot connected to the two main roads via one set of on/off 90° turns and two side roads. Approximately 35-45 total spaces for the shopping center the starbucks is located in. Wheelchair accessibility: Handicap accessible/only parking. Sidewalk to road accessible slopes for ease of transfer. No powered/handicap friendly doors. Inclines from the non-connected parking garage can make unassisted wheelchair movement difficult.

Published a year ago

Review â„–52

Published a year ago

Review â„–53

What you expect

Published a year ago

Review â„–54

Convenient and parkinh

Published a year ago

Review â„–55

Published a year ago

Review â„–56

My favorite Starbucks in the area. Drinks are always made well, store is clean, and batistas are friendly.

Published a year ago

Review â„–57

Always the same, a good thing.

Published a year ago

Review â„–58

This morning was off quality wise for food and drink.

Published 2 years ago

Review â„–59

I, a foolish, lactose-intolerant individual, visited this Starbucks today. I ordered the Sugar cookie almond milk latte, optimistically assuming they wouldnt mess up my order if theres no substitute. As a precaution, as I picked up my order I asked the barista, This is almond milk, right? She confirmed that it was, but I can now tell you with painful certainty that it was not, in fact, almond milk. Dont trust them.

Published 2 years ago

Review â„–60

Published 2 years ago

Review â„–61

Soooooo at the risk of inflaming the masses of Starbucks lovers I drink coffee, the strongest darkest, least adorned version. Black, no cream, no sugar, no need for a name on the side and occasionally stop off here since its literally across the street and the adjacent parking lot connects through to the main road. I know! Im one of those people....stuck in the dark ages but I can see the appeal. It has limited outside and inside seating This Starbucks is easy access from the main road and a side road. No drive through here though Opens early...0430 I think so if youre up and about and 7/11 aint cutting it swing by. Staff has always been insanely friendly and possibly, considering the lack of complexity that goes with cup/coffee/lid.... byeeeee!! Ive never waited more than a minute. A couple tips. I never ask for room for cream and sugar but ido ask for room not to wear it. Why you ask? The stopper is misnamed..its more of a slower. Right foot from a traffic light youll know...trust me on that. Enjoy your Starbucks!

Published 2 years ago

Review â„–62

I love mobile order. Everything is ready when I arrive!

Published 2 years ago

Review â„–63

Parking: Adjacent to the store is a shared parking lot with approximately 30 spaces Food

Published 2 years ago

Review â„–64

Can the magic of a cafe store continue to thrive in a Drive-Thru-Preferred Post-Pandemic Culture? One store believes so! Art! Pride! Enthusiasm! theyre keeping that extra charm alive here ^Â¥^ Practically speaking, if youre travelling and looking for a store to stop in It is a small spot, so the inside can be crowded at times, but they have two entrances and move along nicely . Its also the perfect time for some outdoor seating!

Published 2 years ago

Review â„–65

Very friendly staff.

Published 2 years ago

Review â„–66

Super rude! Specially the girl today with the red top! at the pick up. If you can t handle peoyor you moody don t work in this industry!

Published 2 years ago

Review â„–67

Published 2 years ago

Review â„–68

Published 2 years ago

Review â„–69

This location does not have a drive thru. My drink was also too full bc of it being filled with a ton of ice. It then spilled all over my pants. Lovely way to start a morning.

Published 2 years ago

Review â„–70

Quick and friendly. I was looking for some thing with lots of caffeine that was cold, and they recommended some brown sugar drink that was fantastic.

Published 2 years ago

Review â„–71

Published 2 years ago

Review â„–72

Nice and clean location, very friendly staff.

Published 2 years ago

Review â„–73

Clean, friendly, fast service of good Starbucks hot ticket items. Today I had two blueberry scones warmed and a cheeseless impossible sandwich. My hubby had a Turku bacon sandwich on English muffin. Both were perfect.

Published 2 years ago

Review â„–74

Nice staff

Published 2 years ago

Review â„–75

I don t drink coffee because it s a garbage drink, but I sometimes stop by for a light breakfast. Friendly staff, so that s great. Anyhow, I just want to thank the woman who s working at the time of my typing this for helping me in my time of need. Long story short, sunscreen dripped into my eyes and I could hardly see. I stumbled in for a cup of ice water, and she immediately helped me out. I appreciate you, whoever you are.

Published 2 years ago

Review â„–76

Online order are never correct, is very frustrating. If you bring it up they give you attitude. No nice

Published 2 years ago

Review â„–77

Published 2 years ago

Review â„–78

The barista Sara always makes my day. Just pleasant and always so welcoming when I come in. The place is always clean and organized. Great Starbucks!!

Published 2 years ago

Review â„–79

Published 2 years ago

Review â„–80

Standard Starbucks experience.

Published 2 years ago

Review â„–81

Delicious.

Published 2 years ago

Review â„–82

Published 2 years ago

Review â„–83

I don t know what was more charming the homeless man passed out on the couch, the awful cappuccino we had to throw away or being charged for a $4 cup of tea they didn t have. You. Have. One. Job. Coffee. The baristas work hard and we re pleasant through ignoring me and not having any basic supplies like raw sugar or sleeves. This is why I drink my coffee at home.

Published 2 years ago

Review â„–84

Its a Starbucks. Whats not to love? The staff at this location are particularly friendly, know the names of all the regulars, and will bring your food/drink to you in the seating area. The dining area is also pretty nice.

Published 2 years ago

Review â„–85

Published 2 years ago

Review â„–86

Published 2 years ago

Review â„–87

Published 2 years ago

Review â„–88

4 for coffee.

Published 3 years ago

Review â„–89

Published 3 years ago

Review â„–90

Same as everyone in the world.

Published 3 years ago

Review â„–91

Published 3 years ago

Review â„–92

Published 3 years ago

Review â„–93

Published 3 years ago

Review â„–94

I stopped at this Starbucks today to order a coffee frappuccino, because it was on my way home -- however it was the worst service Ive experienced in several years. Not only did THREE people who placed their orders after me receive their drinks first, but mine sat on the back counter, half-made, while she prepared drinks for other people, cleaned up, etc. And on top of that, my drink was prepared incorrectly. When I looked at the label, there was no mention of non-fat, so I asked if it was half caf/nonfat. The person who prepared the drink said nothing at all, turned around, made it correctly, and put it on the bar. Not a word of apology for making it wrong, sorry for the wait, nothing. I wont be stopping at this Starbucks again.

Published 3 years ago

Review â„–95

Best place to go when you need a pick me up

Published 3 years ago

Review â„–96

Always is a good experience. Only problem is often those who drive into the small parking lot drive too fast and assume noone ever has to leave their parking spot. Again today I was almost hit but I now expect bad drivers and saw him from the street. The store staff is amazing.

Published 3 years ago

Review â„–97

Published 3 years ago

Review â„–98

Published 3 years ago

Review â„–99

Published 3 years ago

Review â„–100

Very small, out of items, long wait

Published 3 years ago

Review â„–101

My favorite Starbucks staff!

Published 3 years ago

Review â„–102

Must have in the morning

Published 3 years ago

Review â„–103

Published 3 years ago

Review â„–104

Published 3 years ago

Review â„–105

Nice place. I can see it being a popular Starbucks during the day.

Published 3 years ago

Review â„–106

Service was a tad slow....baristas were nice!

Published 3 years ago

Review â„–107

Great chai tea latte. Fun to sit in the window and watch the traffic go by on West Street.

Published 3 years ago

Review â„–108

What lovely outside seats! Great place for outside coffee and chatting with friends.

Published 3 years ago

Review â„–109

Easy to find. Parking available. Ordered on line.

Published 3 years ago

Review â„–110

As always, a visit to a Starbucks ends with a delicious frapuccino and a croissant. Excellent service and very clean environment

Published 3 years ago

Review â„–111

I called at 5:30 AM to get 10 boxes of coffee. They didnt hesitate to say yes and asked for me to give them an hour. They gave me all I needed as far as cups, cream, and sugars. When I got there they brought almost everything to my car. Love, love my experience here and the staff were so nice.

Published 3 years ago

Review â„–112

Published 3 years ago

Review â„–113

Published 3 years ago

Review â„–114

Nice place to go they are fast with your order when you walk in they also do on line order though there app I love it here

Published 3 years ago

Review â„–115

Published 3 years ago

Review â„–116

Published 3 years ago

Review â„–117

Published 3 years ago

Review â„–118

Love this place

Published 3 years ago

Review â„–119

Published 3 years ago

Review â„–120

Published 3 years ago

Review â„–121

Friendly and efficient staff

Published 3 years ago

Review â„–122

This location did a great job. Keep up your good work guys

Published 3 years ago

Review â„–123

I have had good and bad experiences, but what stands out is when Danny rolled his eyes at my short, simple question about coffee grind. What a twerp.

Published 3 years ago

Review â„–124

Published 3 years ago

Review â„–125

Published 3 years ago

Review â„–126

Published 3 years ago

Review â„–127

The baristas was great!!!! The coffee was yummy!!!!

Published 3 years ago

Review â„–128

Published 3 years ago

Review â„–129

Clean, efficient, talented and friendly baristas

Published 3 years ago

Review â„–130

Fast service and you can order ahead.

Published 3 years ago

Review â„–131

Friendly, attentive, clean, happy to help

Published 3 years ago

Review â„–132

Published 3 years ago

Review â„–133

Possibly the Starbucks with the nicest, friendliest baristas.

Published 3 years ago

Review â„–134

Great staff....service is always consistently great

Published 3 years ago

Review â„–135

Except when they go off to be weird - what was it that week when you closed everyday at 3:00pm? Yesterday they had my order ready at the cashier even though I hadnt placed it yet.

Published 3 years ago

Review â„–136

Love the mugs! And the coffee! Lol!

Published 3 years ago

Review â„–137

Fast service. Great sides -- potatoes and green beans. Chicken is good especially when fresh.

Published 3 years ago

Review â„–138

Published 3 years ago

Review â„–139

Published 3 years ago

Review â„–140

Published 3 years ago

Review â„–141

Peaceful and friendly

Published 3 years ago

Review â„–142

Published 3 years ago

Review â„–143

Published 3 years ago

Review â„–144

Published 3 years ago

Review â„–145

Published 4 years ago

Review â„–146

Published 4 years ago

Review â„–147

Its a Starbucks...everythings good! But what makes a Starbucks great is the staff and this store has the friendliest staff Ive ever encountered at a Starbucks. Even when theyre busy theyre cheerful and pleasant to be around. Thats what gets my repeat business.

Published 4 years ago

Review â„–148

Excellent service and delicious coffee!

Published 4 years ago

Review â„–149

Good coffee

Published 4 years ago

Review â„–150

The blonde roast is satisfying and prepared according to my mobile order. The store is clean and the staff friendly.

Published 4 years ago

Review â„–151

The ladies were so gracious yesterday with helping me get my breakfast sandwich in the evening as well as get a new to me drink. I ordered a Dragon Fruit lemonade (I believe it is) and asked for no ice. She accidentally forgot the no ice and made up for it so sweetly. Pun intended and thank you loads ladies. They both were caring, kind and deserve a lunch on their manager.

Published 4 years ago

Review â„–152

Friendly team!

Published 4 years ago

Review â„–153

Published 4 years ago

Review â„–154

In the past this location has been great, but over the past two weeks when ever an order is placed on the app using points or stars, whatever crazy promotions they have on the app the order is lost.

Published 4 years ago

Review â„–155

Published 4 years ago

Review â„–156

This location is absolutely my favorite. My drinks are always great and the customer service is always on point.

Published 4 years ago

Review â„–157

@DUBIN

Published 4 years ago

Review â„–158

Poor customer service

Published 4 years ago

Review â„–159

Normally I have no complaints but this is the second time I ve gone and my drink is not filled as it should be. Figured the first time it happened it was because they were busy so I didn t bother to worry about it but then it happened again today. Not sure what s going on but employees definitely got to pay attention to that, especially when drinks are roughly about $5, could easily got to other locations and get the same drink for less. Very disappointed.

Published 4 years ago

Review â„–160

Published 4 years ago

Review â„–161

Ive always loved the service here!

Published 4 years ago

Review â„–162

There isn t an option on duolingo yet for Starbucks

Published 4 years ago

Review â„–163

Needed this !

Published 4 years ago

Review â„–164

No garbage cans but great frappe

Published 4 years ago

Review â„–165

Published 4 years ago

Review â„–166

Been going there for over 5 years always friendly & professional staff

Published 4 years ago

Review â„–167

Published 4 years ago

Review â„–168

Fastest and friendliest service ever!

Published 4 years ago

Review â„–169

I go here a lot and this is probably the nicest people for a starbucks location that Ive ever encountered. Please tip them! Theyre usually very busy but the quality is always good and Ive never had a long wait for a drink (I order through my phone)

Published 4 years ago

Review â„–170

Love It here

Published 4 years ago

Review â„–171

Quick service.

Published 4 years ago

Review â„–172

Published 4 years ago

Review â„–173

Published 4 years ago

Review â„–174

As always the baristas have been good at suggesting different drinks. I do have a goto drink but when theres something different on the board Ill ask and I get their honest their opinion.

Published 4 years ago

Review â„–175

Published 4 years ago

Review â„–176

I like this Starbucks and when Im in Annapolis this is the one Im most likely to visit. The service is great and the staff are very friendly and accommodating. It is small and can get crowded so finding a seat can be a premium.

Published 4 years ago

Review â„–177

Cups were on sale and it was great as Starbucks does

Published 4 years ago

Review â„–178

Published 4 years ago

Review â„–179

Sarah Jane just helped me get an iced coffee. She was so kind when the app on my phone was being slow and had a warm, friendly demeanor!

Published 4 years ago

Review â„–180

Published 4 years ago

Review â„–181

Published 4 years ago

Review â„–182

Hay guys youve seen one uve seen them all. An alittle high but good.

Published 4 years ago

Review â„–183

Published 4 years ago

Review â„–184

Nice location, quick service and nice baristas. Can t ask for more.

Published 4 years ago

Review â„–185

Friendliest Starbucks Ive visited. The staff is always very attentive, service is consistent and the manager, Cassie, can often be found behind the counter, slinging coffees with her team. Excellent job!

Published 4 years ago

Review â„–186

Published 4 years ago

Review â„–187

Published 4 years ago

Review â„–188

Published 4 years ago

Review â„–189

Published 4 years ago

Review â„–190

Good customer service.

Published 4 years ago

Review â„–191

Loved it its the best coffee shop Ever

Published 4 years ago

Review â„–192

Good hot cocoa. Polite staff. A little tight inside, but otherwise a good place to stop.

Published 4 years ago

Review â„–193

Only thing missing is a drive up!

Published 4 years ago

Review â„–194

Slowest service I have ever received, waited for over 15 minutes for food and multiple orders went through before I had to prompt a worker.

Published 4 years ago

Review â„–195

Awesome store! This is the best Starbucks Ive ever been to. The baristas are so friendly but also get your drinks out super quick! Love love love this location!

Published 4 years ago

Review â„–196

Published 4 years ago

Review â„–197

Published 4 years ago

Review â„–198

Friendly staff

Published 4 years ago

Review â„–199

Published 5 years ago

Review â„–200

Published 5 years ago

Company information
  • 6 photos
  • 200 reviews
  • 4.3 rating
  • Phone: +1 410-295-5136
  • Website: https://www.starbucks.com/store-locator/store/17636/
  • Address: 1901 West St, Annapolis, MD 21401, United States
  • Coordinates: 38.979840599999996, -76.52414089999999
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday: 4:30 AM–6 PM
  • Tuesday: 4:30 AM–8 PM
  • Wednesday: 4:30 AM–8 PM
  • Thursday: 4:30 AM–8 PM
  • Friday: 4:30 AM–8 PM
  • Saturday: 5:30 AM–8 PM
  • Sunday: 5:30 AM–8 PM
Service options
  • Outdoor seating: Yes
  • Delivery: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Great coffee: Yes
  • Great tea selection: Yes
Popular for
  • Breakfast: Yes
  • Lunch: Yes
  • Solo dining: Yes
  • Good for working on laptop: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
  • Organic dishes: Yes
  • Prepared foods: Yes
  • Quick bite: Yes
  • Small plates: Yes
Dining options
  • Breakfast: Yes
  • Lunch: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • LGBTQ+ friendly: Yes
  • Tourists: Yes
  • Transgender safe space: Yes
  • University students: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Parking
  • Free multi-storey car park: Yes
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes
Pets
  • Dogs allowed outside: Yes