From out of town and stopped by here to pick up groceries based on reviews. The staff was mostly friendly. I was disappointed by the cashier and the coupon system. Like most of these regional groceries they are “sister companies. I looked up Giant grocery and downloaded their app. Shopped the deals and went to check out. Found out the app was not accepted. That was understandable but disappointing. The cashier was packing my bag poorly and inefficiently. I asked to pack myself and she refused saying she needed to move….. when I went to leave I replaced the bags from 3 to 2. She said that I already paid for 3 bags. I said that I had asked to do it myself and she wouldn’t let me. So I left the bag I paid for so it could be resold. Apparently they are in a bag selling mode there. I will not be returning and will avoid that company in the future. Plenty of other choices. I will say that one of the floor team members was very helpful and pleasant hence the 2 stars as opposed to one.

Published a year ago

I shop at Giant food store occasionally and it's a nice store. I'm able to find food items that I need. The workers are friendly and helpful

Published 7 months ago

Well organized , clean, wonderful customer service. Good selection of products. Wonderful produce. Plenty of parking. Well located.

Published 7 months ago

Every time I go to this Giant I get followed around . How do I make it stop? This Giant is the most convenient one for me. I'd like to go into the store with my husband and talk to the manager. I would bring references.

Published 10 months ago

I order grocery pick up, often from here, and I understand things can get messed up occasionally, but I can't see how, the person shopping for me, didn't notice 1 egg short, carton damaged. Eggs are expensive, the fact that they just gave it to me, knowing I wouldn't see it until I got home, just showed me that they have no regard for the customers, I mean really, how could anyone miss this??!!

Published 3 years ago

I've been waitng 2 days, 13 hours, and 34 minutes at the online store pickup line. Been transfered 983746593 times to no one. My car is now out of gas from idling in front of the store waiting for my online pickup to be ready. I told my kids I was going to get milk 2 days ago. I'm sure they think I went to Vegas to get them a new mom. Times are tough out here in the Giant food parking lot. It's starting too look like an episode of Fallout....

Published a year ago

Very disappointed with there extremely high prices literally 10$ for a 12 count coke case. Not to including other items it's really price smashing from my perspective it is my 1st time here but is my last with giant makes no sense .

Published 2 years ago

This grocery store has gone down in quality. Shopped here for years and today was the last day I'll step foot in that store. There are multiple issues at this store. At most there are 2-3 registers open during the day creating long lines if you have over 20 items. Self checkout now has bagging area weight sensors and cameras installed overhead to help prevent theft however these systems routinely malfunction or create false alerts to then have to wait for an employee to come over and review the footage which takes time because they are either missing or helping multiple other people.

Also, today I walked in and there was "security" standing at the front entrance wearing a bulletproof vest. While this is suppose to make the customer feel safer, it has the opposite effect. If I am doing my grocery shopping in a store that thinks its necessary to have security in a bulletproof vest then it is not a safe store to begin with.

I will be doing my grocery shopping somewhere else.

Published a year ago

Published 5 months ago

Super store good deals well stocked, there counters are filled with check out people fast lines. After covid there were not a lot of items on sale. I now see more sale lines The lines for prescription are terrible. They need more people

Published 5 months ago

Was harassed at register 6 12:40 November 8th. I was standing in the line minding my business I was told I did the wrong thing by stepping into a line and that the ladies light wasnt on but yet it wasnt roped off but there she was working next thing I know I find myself being harassed by two employees and another customer all having a gig one laugh at my expense when all I was doing was minding my own business very unprofessional will complain all the way to corporate with this

Published 5 months ago

Published 6 months ago

Published 6 months ago

Great customer service reasonable prices. Selection of products can be hit or miss

Published 6 months ago

Published 6 months ago

Published 6 months ago

Very helpful with assistance. The power carts were down for my month 5th visit in a month. Good for Edgewater Giant

Published 6 months ago

Published 6 months ago

Clean and fresh food. All employees are friendly and helpful.

Published 6 months ago

I shop at Giant food store occasionally and its a nice store. Im able to find food items that I need. The workers are friendly and helpful

Published 6 months ago

Pharmacy and customer service

Published 6 months ago

Published 7 months ago

Published 7 months ago

Well organized , clean, wonderful customer service. Good selection of products. Wonderful produce. Plenty of parking. Well located.

Published 7 months ago

Love shopping there and the customer service is great

Published 7 months ago

Published 8 months ago

Very easy to get good deals

Published 9 months ago

Published 9 months ago

Every time I go to this Giant I get followed around . How do I make it stop? This Giant is the most convenient one for me. Id like to go into the store with my husband and talk to the manager. I would bring references.

Published 9 months ago

Published 9 months ago

Not good service

Published 10 months ago

Published 10 months ago

Very good store with lots of choice, with fair prices

Published 10 months ago

Published 10 months ago

Published 10 months ago

From out of town and stopped by here to pick up groceries based on reviews. The staff was mostly friendly. I was disappointed by the cashier and the coupon system. Like most of these regional groceries they are sister companies. I looked up Giant grocery and downloaded their app. Shopped the deals and went to check out. Found out the app was not accepted. That was understandable but disappointing. The cashier was packing my bag poorly and inefficiently. I asked to pack myself and she refused saying she needed to move .. when I went to leave I replaced the bags from 3 to 2. She said that I already paid for 3 bags. I said that I had asked to do it myself and she wouldn t let me. So I left the bag I paid for so it could be resold. Apparently they are in a bag selling mode there. I will not be returning and will avoid that company in the future. Plenty of other choices. I will say that one of the floor team members was very helpful and pleasant hence the 2 stars as opposed to one.

Published 10 months ago

Ive been waitng 2 days, 13 hours, and 34 minutes at the online store pickup line. Been transfered 983746593 times to no one. My car is now out of gas from idling in front of the store waiting for my online pickup to be ready. I told my kids I was going to get milk 2 days ago. Im sure they think I went to Vegas to get them a new mom. Times are tough out here in the Giant food parking lot. Its starting too look like an episode of Fallout....

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Great staff, employees were polite, helpful and professional. Overall fair prices considering all stores over charge. Its sad because I used to able to grab some wants now I can hardly afford my basic needs.

Published a year ago

This grocery store has gone down in quality. Shopped here for years and today was the last day Ill step foot in that store. There are multiple issues at this store. At most there are 2-3 registers open during the day creating long lines if you have over 20 items. Self checkout now has bagging area weight sensors and cameras installed overhead to help prevent theft however these systems routinely malfunction or create false alerts to then have to wait for an employee to come over and review the footage which takes time because they are either missing or helping multiple other people. Also, today I walked in and there was security standing at the front entrance wearing a bulletproof vest. While this is suppose to make the customer feel safer, it has the opposite effect. If I am doing my grocery shopping in a store that thinks its necessary to have security in a bulletproof vest then it is not a safe store to begin with. I will be doing my grocery shopping somewhere else.

Published a year ago

Published a year ago

Not a great meat selection. Good sushi special on Wednesday.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Fast friendly staff

Published a year ago

Published a year ago

Very expensive!!!

Published a year ago

Its a fairly large grocery store in a convenient location.

Published a year ago

Published a year ago

Clean, well stocked, no line at pharmacy, check out lines made up for that, tho

Published a year ago

Published a year ago

Published a year ago

I purchased a premade rack of ribs here. Thinking it woutd bim actually nauseous e prepared correctly. For anybody and I mean anybody, Ill say it again, anybody whos cooked ribs in their life would cringe at these ribs. The BBQ sauce is tasteless. The membrane was not removed. And they needed another hour to cook. Its not rocket science. My advice to them is to just not offer them anymore if theyre not going to make a quality product. Im actually nauseous from eating them. I ate 2 and just threw them out. Its beyond bad, its disgusting.

Published a year ago

Giants , Safeway... Trader Joes, Whole Foods... I do them all. In my neck of the woods you pick and choose whats best for you.. You get here you get that there.. Deversification is the key.

Published a year ago

Published a year ago

I love the gas points!

Published a year ago

Best boneless honey chicken wings ever and pretty good egg rolls at the hot bar.

Published a year ago

Useful store

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Nice store and great deli workers

Published a year ago

They always seem to have what I need. Plus I can get in and out fast

Published a year ago

Published a year ago

Great grocery store. Clean, large with a lot to choose from.

Published a year ago

Always a good place to shop.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Two check out lanes open on a Saturday afternoon, completely packed. I went to self checkout with a hand basket of groceries. The self checkout attendant said it looked like I had too many items in my hand basket and wouldnt let me check out. Wasnt a big deal if he wasnt so rude.

Published a year ago

Published a year ago

Great place to get an EZ PASS transponder. Totally hassle free.

Published a year ago

Published a year ago

Published a year ago

I worked here also been shopping there my whole life. Great people very helpful

Published a year ago

Dirty Store/PoorService The store is generally pretty dirty, but I shopped there b/c of the convenient location. Recently I was shopping there in the evening & purchased maybe $100-$150 worth of groceries. At 10 PM, a hour before closing, I went to check out, but only the self checkout was open with a sign that said 20 items or less. I asked the one & only visible employee to open a register, but he only offered to assist me while I self-checked out a buggy full of groceries myself. I was moderately annoyed & questioned why they would allow people to load up on groceries without having an open register to check them out. The employee said it was unsafe to have the registers open so late & stated he didn t make the rules . I didn t say it out loud, but I wondered why it is safe for their customers to shop there at night, but not safe for people who are actually paid to be there. Out loud I commented that they should provide some form of notification, i.e. a sign, an announcement, etc telling customers that only self checkout was available so they didn t make rhe the mistake of buying a lot of groceries that the would have to check out themself. At least they d be offered the courtesy of making an informed decision. The employee told me to stop complaining. I left the buggy of groceries there & walked out.

Published a year ago

Published a year ago

Published a year ago

Well varied, spacious, clean

Published a year ago

Very nice, clean, well arranged. Good quality. Too bad they had to close one entry because people were stealing in the self-checkout lanes.

Published a year ago

I use to love shopping here and now I dont for the last 5 years whenever i.go in I get watched at self checkout and do not appreciate that! Was in like 5 minutes ago at self checkout the worker came over and stood with her face darn near in my bag I was bagging and then proceeded to watch me thinking I didnt see her so heres the thing I have never stolen nor ever had to! This is the 1st time I decided to say something so as I was leaving I told her next time ask me if I was stealing instead of watching me! I am not with the shenanigans I spend lots of money here and the food is bad seafood fruits etc And I have not been reimbursed for none of those rotten items so giants at riva please dont treat me like a crook because I am not!

Published a year ago

Published a year ago

Pharmacy team is very helpful

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Love this location! Great selection of products and organic products especially.

Published a year ago

Well stocked!

Published a year ago

I order grocery pick up, often from here, and I understand things can get messed up occasionally, but I cant see how, the person shopping for me, didnt notice 1 egg short, carton damaged. Eggs are expensive, the fact that they just gave it to me, knowing I wouldnt see it until I got home, just showed me that they have no regard for the customers, I mean really, how could anyone miss this??!!

Published a year ago

Published a year ago

I ve been coming to this location for 4 years since we moved here and have almost always used the self-checkout. While I was scanning my items at the self-checkout, the clerk with dyed red hair approached my cart and started counting the items in my cart. I finally asked her what s wrong? She then informed me that self-checkout is 20 items or less. I asked since when, and she responded since last week. There are no signs stating this, and funny enough, I was just shopping there maybe 4 days ago and used the self-checkout without any issues then. I m not sure why I was told this today, but I had maybe 25 items and I m quicker than most people at the checkout lol.

Published a year ago

Published a year ago

Nice people. A little expensive for some stuff but overall a good grocery store.

Published a year ago

Bought just what we needed.

Published a year ago

Found artichoke bottoms, something many other stores do not carry. I call that a win

Published a year ago

Published a year ago

Excellent

Published a year ago

Crowded at checkout today. Plenty of stock. Clean store.

Published a year ago

Published a year ago

Very disappointed with there extremely high prices literally 10$ for a 12 count coke case. Not to including other items its really price smashing from my perspective it is my 1st time here but is my last with giant makes no sense .

Published a year ago

Published a year ago

Staff very helpful when I asked where to find some things, they knew exactly which aisle and shelf!!! Saved me time from wandering around and getting frustrated.

Published a year ago

Very bad shopping time again,

Published a year ago

It has a great selection of foods that are reasonably priced.

Published a year ago

Giant in Riva Festival is always neat and clean. The shelves are fully stocked and meats and seafood are fresh. Staff is always professional.

Published a year ago

Published a year ago

Brian is absolutely great my grandmother have a hard time seeing and he read ever bottle of skin itch cream out loud and made sure she was satisfied all while still working to do his assigned assessments. Brian is a pleasure! Wish more were like him! :-)

Published a year ago

Good deals

Published a year ago

Published a year ago

Great service and personality and smile atmosphere was lovely I will go back again

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Its always crowded here but the prices are very good

Published a year ago

Published a year ago

It was good

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Their opening hours are very convenient for me.

Published 2 years ago

Sweet

Published 2 years ago

Lost wallet in parking lot, went back in with cashier who was super sweet! But said she didn t see it. Went home, called a little while later, customer service was super rude, cut me off almost immediately and said name? When I came back to get my wallet, they chose to take guests before me, answer calls, etc. when I finally walked up to the counter (even after associate was no longer busy, she did not acknowledge me/day she could help me) she turned her back on me before I could get a word in and said wallet to the other associate, who begrudgingly retrieved my wallet. I thanked them for helping me, as a customer service employee I understand that it is a hard job. I never leave reviews, but this was just obnoxious. I d understand if I was a trouble customer, but I was so kind and grateful for their help.

Published 2 years ago

I come all the time to do giants pickup & every time I receive my order its always correct & sometimes I can pick up earlier then my pick up time which is super coinvent for me when im in a rush! thank you.

Published 2 years ago

Published 2 years ago

Ok

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

The store was clean & the shelves were well stocked. I stopped in to pick up supplies for my trip back to Florida. I found what I needed and was through the checkout quickly.

Published 2 years ago

Didnt have my Italian ice again!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

This store is amazing. Nice clean and colorful fruits and veggies. The have a wonderful, friendly atmosphere and staff.

Published 2 years ago

Great selection.

Published 2 years ago

Published 2 years ago

Over all clean, friendly staff. Most stuff in stock and great prices

Published 2 years ago

Published 2 years ago

Dee is great, I was there couple days ago and she helped me and another customer even though her line was closed. Great customer service

Published 2 years ago

They literally had no peanut butter.

Published 2 years ago

My experience was good, the store had everything I needed

Published 2 years ago

Great store with a huge variety

Published 2 years ago

Follow the social distance regulations and they are still able to give great customer service.

Published 2 years ago

Bought a 100 dollar giftcard the card says it was never activated a week later the manager has promised in 24hrs three times and never calls me back THEY basically stole A $100 from me! The customer service lady said the cards NEVER WORK! That s fraud selling gift cards you know don t work !!! This is crazy and to go a week out a $100 is insane! I m looking I but I pressing charges! I called and even had them speak with black hawk who is the company giant said I had to call and they still refuse to refund my money or give me a working visa gift card like i purchased! Run from this store before they scan you too! The supervisor at block hawk spoke to the manager to prove the card wasn t active and they still wouldn t activate it properly!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

This is one of the best Giants everything you could need everything looks so wonderful I never lose when I do parties cookouts between their cheese spreads baked goods breads and all my guys are wonderful setups of fruit trays and veggie trays save me so much time and theyre just so fresh if Im the round this way I always stop at this place love love love

Published 2 years ago

Published 2 years ago

Published 2 years ago

Nice to have a store open after 9pm.

Published 2 years ago

Published 2 years ago

Loved the assortment of diet ginger beer which was very affordable and it was brewed right down the road!

Published 2 years ago

Published 2 years ago

I like the option of scanning your groceries while you shop, and then being able to roll out the door without waiting in line.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Pharmacy is excellent

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

RUN AWAY. IF YOU HAVE TO USE THIS PHARMACY BRING A BOOK. AND SOMETHING TO EAT AND DRINK. MAYBE A CHAISE LOUNGE. I WAS TOLD RX WOULD BE READY AT 4:45pm. WAITED UNTIL 6:15. 90 MIN.

Published 2 years ago

Published 2 years ago

Very clean! Full shelves! Friendly cashier!

Published 2 years ago

Basic supermarket

Published 2 years ago

Published 2 years ago

A little pricey but the store seems clean always.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Please break you cashiers of the habit of trying to analyze why a customer gives them a certain amount of cash. They re cashiers, not analysts. Simplistic tools are available to enter the amount of cash that a customer gives them into the register, and the register tells the cashier how much change to return to the customer. Simply count what you re given, don t analyze, don t wonder, don t question - simply count what you re given and enter exactly that amount tendered into the register. There is probably no simpler task in life than counting cash. If a customer provides $37.55, simply count the $37.55 and push the 3 7 5 5 buttons + Enter or Amount Tendered into the register. Forget the analysis. A customer should never have to see a puzzled look on a cashier s face and should certainly never hear the words You gave me too much money. If I owe $6.51 and I give the cashier $21.51, I know why I gave that amount. One reason is that I m not a cashier. I don t need small change to give to customers the rest of the day. My goal was to get larger bills (a $5 bill and a $10 bill) back and lighten the change load in my pocket. A second reason is that I have been a cashier and I knew that I was going to be serving many, many customers during my shift and that I was going to need change throughout the shift to give them. Yes, I can always call out to my manager if I need some change, but if my customers provided me with some also, all the better - maybe I wouldn t need to bother my busy manager after all. A third reason is that I have been a cashier, and even if I hadn t, I know that it s easier for someone to count one or two objects (like a $5 bill and a nickel - 2 objects) compared to multiple objects (like four $1 bills and who knows how many coins - 8-10 objects or more.) If a customer gives you an amount of cash that makes it exponentially easier for you count change back (1-2 objects compared to 8-10 or more,) you should enthusiastically thank them, not question them. Again, calmly count the $21.51 that you re given, press 2 1 5 1 Enter into the register with your fingertips and give the customer their $5 bill and $10 bill in change.

Published 2 years ago

Published 2 years ago

Nice giant. Its a giant not much more to add, was clean and had a ok selection.

Published 2 years ago

Needed trash bags. Love Giant Food and Safeway too.

Published 2 years ago

Giant was clean grocery store so what getting crowded everyone was social distancing wearing mask male cashier friendly. Great visit

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Eh. Its ok. Weird Aisle positions. And produce is always the worst

Published 2 years ago

Published 2 years ago

Published 2 years ago

Since patronizing the Annapolis Giant at Festival market place, I have had wonderful shopping experiences! The store manager is young and sharp! Destiny always handles matters mindfully! In short, I enjoy my shopping experiences there!

Published 3 years ago

This Giant is so much less than Safeway! Busy the wknd before Thanksgiving and the employees are very busy yet still polite and nice.

Published 3 years ago

Published 3 years ago

Published 3 years ago

There people are very well trained they very friendly and courteous i wold give them a 5 star they are every well trained and courteous

Published 3 years ago

Published 3 years ago

very good service and good prices

Published 3 years ago

Convenient

Published 3 years ago

Published 3 years ago