Just purchased an EGO electric riding mower from Cape Ace. Great service. They put it together and delivered to my home! The mower is the gray one which is close to the profile of my old mower, compact. It has a steering wheel that is very responsive turning tight curves. The power is impressive as well as being quiet. The only thing different ( besides not needing gas, oil changes, etc.) is that the blade will not operate in reverse. You need to line up going forward for blade cutting. Not a problem. It drives like a kiddie car. The charger is easy to use with a standard 110 outlet. The cord is long enough. Nice compartment for your phone or other things. Cup holder. Adjustable seat. Percentage of battery power on the dash. Nice mower! Check it out.

Published a year ago

10 STARS FOR GRYFFINDOR
⭐️⭐️⭐️⭐️⭐️

I’m at Ace Hardware, and Colton was extremely diligent. I thanked him for his clarity and help with creating 25 keys, which was extremely tasking and time-consuming. It took a lot of concentration to keep organized, and he reassured me several times which key was for what to make sure he was getting it correct. I am dyslexic, so I really appreciate how clear he communicated through the whole entire process. He even kept informing me where he was in the process as I mindlessly wandered around the store, looking at shiny objects. Colton was so on point, I’d say he’s got the “key” to great customer service! 🔑 me know if this works for you!

Published 8 months ago

Always friendly staff. It’s always a pleasure to shop there. I tend to find fun things I didn’t know I needed until I saw them. The store is like a combo home improvement and mom & pop general store. Highly recommend!

Published a year ago

Brings me back to my US Navy days, we called it mechanical fingers. Had an automotive fog light bulb break in 2 pieces. Once piece was stuck in the housing of fog light assembly. Auto Mechanic said he would most likely have to take bumper off to remove fog light housing. With a little patience, luck and this AMAZING TOOL, mission accomplished and saved me at least $200. Bonus, the folks at Cape St. Clare, ACE in Annapolis, MD are always pleasant and eager to help! The guy making keys was also easy to talk to and just happy to please customers!

Published a year ago

Extremely helpful staff, they're there to greet you as soon as you walk in unless they're all busy. It's a small, easy to navigate store. They have a lot of stuff (clearly not one tenth as much as Home Depot or Lowe's). They have almost anything you may need around the house or outside with obvious limited quantities and manufacturers, but you can still find just about anything you may need. The prices may be a little higher but at least you're not walking around for a half hour trying to find what you need. Usually in and out in two minutes. I also like supporting smaller businesses.

Published 3 years ago

They have what you need just like any other ace but if you’re under 18 then don’t even bother. They will treat you like a baby when I walked they all came up to me asking where my parents are and when I said I was alone they proceeded to escort me around the store, like I was a baby. I could barely get what I needed because they rushed me so I could get out of there. I’m a teenager I don’t keep help buying tape!

Published 2 years ago

I bought an over priced child’s snow sled there. Didn’t use it and tried to return a few days later. They say they can’t return it because it’s a “storm supply” in the same vein as walk-way salt

Meanwhile, the ace down the street in Severna park said they would return it. I’ll be taking my business to that location even though it’s way further for me.

Published a year ago

I am constantly impressed by the knowledge, professionalism and friendliness of the staff at Cape Ace. Some folks have worked there for over a decade. Plus, it is a rare thing not to find what you are looking for. Kudos to great service!!!

Published 2 years ago

We had an exceptional experience with Dave at the Arnold Ace Hardware! We were in a bit of a bind trying to transport a large piece of plywood that wouldn t fit in our car, and Dave immediately stepped up to help. He didn t hesitate to volunteer, going above and beyond to personally deliver it to our house. His kindness and willingness to go the extra mile truly saved us in a tight situation. To our surprise, we later found out it was only his second day on the job! His professionalism and dedication were top-notch, and it s clear he s a great addition to the Ace Hardware team. Thank you, Dave, for your outstanding service!

Published 6 months ago

Published 7 months ago

10 STARS FOR GRYFFINDOR I m at Ace Hardware, and Colton was extremely diligent. I thanked him for his clarity and help with creating 25 keys, which was extremely tasking and time-consuming. It took a lot of concentration to keep organized, and he reassured me several times which key was for what to make sure he was getting it correct. I am dyslexic, so I really appreciate how clear he communicated through the whole entire process. He even kept informing me where he was in the process as I mindlessly wandered around the store, looking at shiny objects. Colton was so on point, I d say he s got the key to great customer service! me know if this works for you!

Published 8 months ago

Just purchased an EGO electric riding mower from Cape Ace. Great service. They put it together and delivered to my home! The mower is the gray one which is close to the profile of my old mower, compact. It has a steering wheel that is very responsive turning tight curves. The power is impressive as well as being quiet. The only thing different ( besides not needing gas, oil changes, etc.) is that the blade will not operate in reverse. You need to line up going forward for blade cutting. Not a problem. It drives like a kiddie car. The charger is easy to use with a standard 110 outlet. The cord is long enough. Nice compartment for your phone or other things. Cup holder. Adjustable seat. Percentage of battery power on the dash. Nice mower! Check it out.

Published a year ago

Great local hardware store. Friendly, helpful customer service.

Published a year ago

Great selection of hardware had exactly what I was looking for.

Published a year ago

Brings me back to my US Navy days, we called it mechanical fingers. Had an automotive fog light bulb break in 2 pieces. Once piece was stuck in the housing of fog light assembly. Auto Mechanic said he would most likely have to take bumper off to remove fog light housing. With a little patience, luck and this AMAZING TOOL, mission accomplished and saved me at least $200. Bonus, the folks at Cape St. Clare, ACE in Annapolis, MD are always pleasant and eager to help! The guy making keys was also easy to talk to and just happy to please customers!

Published a year ago

I bought an over priced child s snow sled there. Didn t use it and tried to return a few days later. They say they can t return it because it s a storm supply in the same vein as walk-way salt Meanwhile, the ace down the street in Severna park said they would return it. I ll be taking my business to that location even though it s way further for me.

Published a year ago

Very helpful people

Published a year ago

Always friendly staff. It s always a pleasure to shop there. I tend to find fun things I didn t know I needed until I saw them. The store is like a combo home improvement and mom & pop general store. Highly recommend!

Published a year ago

Very friendly and helpful

Published a year ago

Published a year ago

They have everything that you may need here for home improvements ,some of there prices are high , I am always asked if I need help finding anything , great customer service.

Published a year ago

They have what you need just like any other ace but if you re under 18 then don t even bother. They will treat you like a baby when I walked they all came up to me asking where my parents are and when I said I was alone they proceeded to escort me around the store, like I was a baby. I could barely get what I needed because they rushed me so I could get out of there. I m a teenager I don t keep help buying tape!

Published a year ago

Very helpful staff, efficient well stocked

Published a year ago

Published a year ago

I am constantly impressed by the knowledge, professionalism and friendliness of the staff at Cape Ace. Some folks have worked there for over a decade. Plus, it is a rare thing not to find what you are looking for. Kudos to great service!!!

Published a year ago

Nice hardware store with large assortment.

Published a year ago

Always friendly and helpful. You can always find great gifts

Published a year ago

Published 2 years ago

Staff are helpful and polite!They usually have what Im looking for. I recently had some keys cut, bought smart bulb and slide window screen (I like to this screen in front on mine because I have a kittie, double reinforcement). They honestly have a great assortment of supplies and hardware!

Published 2 years ago

Very helpful and nice staff!

Published 2 years ago

Published 2 years ago

Great service by the staff. They know exactly where everything is! Way better than the big box stores for common DIY / construction things.

Published 2 years ago

Extremely helpful staff, theyre there to greet you as soon as you walk in unless theyre all busy. Its a small, easy to navigate store. They have a lot of stuff (clearly not one tenth as much as Home Depot or Lowes). They have almost anything you may need around the house or outside with obvious limited quantities and manufacturers, but you can still find just about anything you may need. The prices may be a little higher but at least youre not walking around for a half hour trying to find what you need. Usually in and out in two minutes. I also like supporting smaller businesses.

Published 2 years ago

Great selection and friendly service

Published 2 years ago

Published 2 years ago

My first time there but they left a great impression. Well stocked and sales assistants that knew exactly what I was looking for and where to find it.

Published 3 years ago

Horrible customer service, impolite management, low education on their products and inefficient at assisting well paying customers. Do NOT visit this ACE Hardware location.

Published 3 years ago

Published 3 years ago

Always have someone to help you find things and explain them to you!!! Love Cape Ace Hardware!!!

Published 3 years ago

Customer service is always good. The store is filled with knowledge staff who take time to work with you.

Published 3 years ago

Its always worth going here.

Published 3 years ago

Love this small neighborhood store! All the associates are always so helpful everytime I go there. Highly recommend going here rather than a big box store!

Published 3 years ago

Love going here, they always have what am looking for

Published 3 years ago

Great place for hardware

Published 4 years ago

Published 4 years ago

Extremely knowledgeable staff and super friendly. Always a good experience.

Published 4 years ago

Bill did a great job helping my find the correct brass fittings and was very knowledgeable and with little information completely understood my problem and what materials I needed. Thanks Bill!

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Its not always the least expensive but you cant beat them for convenience and friendly and helpful service. Plus they are a locally owned small business. Ill go there before HD or Lws every time!

Published 4 years ago

Ken the manager and the staff in the paint department was super helpful

Published 4 years ago

Great customer service.

Published 4 years ago

Ken has always been so helpful each time I visit the store, making me feel appreciated as a customer, wanting to make my experience a positive one. I had to write this review, hoping it helps Kens career with Ace Hardware.

Published 4 years ago

Its annoying how many times I get asked if I need help. Its also hilarious your search bar is hard to find on mobile. Why is that hilarious? You missed out on a $7,182.44 order. HahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahHahaaaa. Stop asking the same person 20 times if they need help and Ill stop ignoring you face to face while your talking and I look at you saying nothing. You guys dont know how to handle that. Lololol

Published 4 years ago

Friendly staff & had what I needed.

Published 4 years ago

They ALWAYS VERY HELPFUL WITH GREAT ATTITUDES . Great place to go

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Always have what I need. Today it was birdseed.

Published 4 years ago

Published 4 years ago

Always neat and clean and some body to help you find what you need

Published 4 years ago

Published 4 years ago

This store is amazing because of the employees. They always go the extra mile to help you find everything you need. No need to drive to the larger stores in Annapolis, they have pretty much everything you need .

Published 4 years ago

Love this local treasure! One of the items my daughter wanted for her birthday was a Yeti cup. Unfortunately, I was unable to get there during operating hours but the owner picked up the phone and said sure, come on over, Im here and Ill let you in. Not going to get that at Home Depot or Lowes! Nor will you get the customer service each and every time I go there. Everyone is pleasant and eager to help you find what you are looking for! Thank you Melissa!

Published 4 years ago

I ve used this store for the last 6 years now, and they ve always been very helpful. However, yesterday I went in to pick up a few things. I had just picked up my toddler from school, and he was with me. I was picking up some mounting hardware when my boy lets me know he needs to go potty. I ask if there s a bathroom and I m lied to no. So I hurry and get my articles and head to the register. I tell the registrar that my boy needs to use the restroom and she does try to help, but her superiors refuse, telling me to go to Subway. Needless to say, it didn t work out. It s sad cause I try to use the small guy over the big guy as most as I can. But this lack of attention to the customer is unacceptable. I understand if there s a policy of no public restrooms, but this is a toddler we re talking about. When you re up against the big dogs, service makes the difference, and this experience will make me think twice about using this store again.

Published 4 years ago

Published 5 years ago

The staff is very friendly and has a variety of construction and gardening materials and tools.

Published 5 years ago

They have items outdoors that the staff have no idea how to ring up. So why pile all of that outside if you have to drag it all over the store while you re shopping. Go any place else, it s outside you pay and grab it on your way out.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Friendly and very helpful staff. Down to earth people and they have a huge variety of stuff. If you can get it here skip the big box stores.

Published 5 years ago

Published 5 years ago

Had car keys made at bargain price.

Published 5 years ago

Published 5 years ago

Everyone is always eager to help you.

Published 5 years ago

awesome always

Published 5 years ago

Very friendly, will walk you to item.

Published 5 years ago

Fantastic hardware store with a neighborhood feel. Staff is always friendly, helpful, and knowledgeable. They always seem to have the item I need.

Published 5 years ago

Published 5 years ago

Very nice

Published 5 years ago

Published 5 years ago

Published 5 years ago

They have everything you could ever want!

Published 5 years ago

Love my local Ace Hardware. Always well stocked, the folks are cheery and helpful.

Published 5 years ago

Published 5 years ago

Great neighborhood hardware store.

Published 5 years ago

Published 6 years ago

Published 6 years ago

Great experience, very friendly and knowledgeable employees. More expensive then the big box places but the staff made up for it.

Published 6 years ago

Published 6 years ago

Published 6 years ago

I am a frequent patron of this store. The customer service is always stellar and beyond compare. However, today, a customer service representative went above and beyond. Jermaine asked me if I would like assistance and everything went smoothly from that moment on. I did not have to think at all; Jermaine did it for me. He swiftly and efficiently found everything I needed and got me out of the store within 20 minutes. I always have a pleasant shopping experience when I go to Cape Ace but today was definitely exceptional.

Published 6 years ago

Never have what I need!

Published 6 years ago

Published 6 years ago

Cape Ace is a great asset for the community. You walk in and are immediately greeted by 2-3 employees, asking how they can assist you. Try getting that kind of service at Home Depot or Lowes. While the prices might be a bit higher than the competitors, the level of convenience for the community on top of the level of customer service definitely make up for it.

Published 6 years ago

Dani is great to work with.

Published 6 years ago

Well stocked, friendly and helpful people.

Published 6 years ago

Published 6 years ago

Always helpful and knowledgeable. Always greeted and directed to what I need by isle number with in 5 minutes of walking thru the door. Friendly helpful team.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Can I help you?

Published 6 years ago

Store owner has a disgusting attitude and disrespectful to customers because she owns the store.

Published 6 years ago

Published 6 years ago

The people make the store. Without the endless lessons and advice from the staff I wouldnt have been able to renovate my bathroom, fix my washer, build a walk-in or any of the 100s of small fixes I have required over the years. They have a huge help desk but they dont even need it b/c the employees are all over the place helping at every turn. My house says Thanks!

Published 6 years ago

Published 6 years ago

Extremely friendly and helpful staff

Published 6 years ago

Published 6 years ago

Everything you need in a convenient location and with helpful staff. I much prefer going here then Home Depot or Lowes.

Published 6 years ago

Very nice, well organized, friendly store. Large selection of everything you could need. So happy they are here to service the community.

Published 6 years ago

Great local place to pick up standard items

Published 6 years ago

Fast and friendly staff

Published 6 years ago

Published 6 years ago

Very helpful people .

Published 6 years ago

Published 6 years ago

Always friendly service!

Published 6 years ago

They have great service of their products and give 100 % Customer service.

Published 6 years ago

Great service, always helpful and everyone who works there knows where everything is. Skip home depot and shop here for your home needs. Its a no brainer.

Published 6 years ago

Very friendly staff, and by far the most helpful employees of any hardware store Ive ever been to.

Published 6 years ago

Good neighbourhood place.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Great people! I am usually asked multiple times per visit if I need help. The team is always able to assist in answering my questions.

Published 6 years ago

Staff are very friendly and willing to help in any way possible. Has everything you need for any project.

Published 7 years ago

Keep up the good work!

Published 7 years ago

I recently moved here from Annapolis city. The reason I moved here to the outskirts because I could not stand the congestion, and behavior of Annapolis city. Today I walked in to buy a gutter drain extension and I was very pleased with the staff. Everyone asked if I needed help(no joke literally everyone) Im so glad I moved into such a friendly community! Great job guys for making my first retail experience here a great on!!!

Published 7 years ago

Published 7 years ago

Very helpful staff. If they dont have it, they can order it. Love their paint,too!

Published 7 years ago

Published 7 years ago

I end up here a lot when my dad needs things mid-project and dosent have time to drive out to a big hardware store or order online. They almost always have what he needs, and you are never there for more than a few minutes before someone asks if they can help you. Always greeted when you first walk in to. I have been to a few of the womens nights and they are fun. I appreciate that they sell diet tea in the drink cooler as most stores dont carry that. Im not supposed to have sugar or carbonation, so it is nice having an option besides water to drink. My dad always gets the licorice they sell here too as its very strong. They have a large selection of non-tool things such as toys, kitchen gadgets, maryland pride, decor, soaps/lotions, garden items and gifts.

Published 7 years ago

Cape Ace always has new, and unique items for DIYers and has a great layout... customer service is exceptional and store is spotless. This is a truly cool hardware store with something to offer everybody who stops in

Published 7 years ago

Published 7 years ago

Awesome, friendly staff!!!

Published 7 years ago

Great spot for the local community and definitely a necessity due to the distance of another hardware store. I believe most of the staff lives in the neighborhood which adds to the charm. It doesnt always have everything; however it does carry items to fit most Cape homes. Glad its here!

Published 7 years ago

Ive come in here on many occasions, usually for something that I need in a pinch since its the closest hardware store to me. Most of the time when I walk in the door, someone at the front counter will ask if I need help finding anything. The only times they havent asked is when theyre slammed with ringing out customers. When I tell them what Im looking for, not only do they tell me where I can find it, but theyll also call another associate to the same aisle to assist me. The staff there really know their stuff too. There have been a couple times where Ive posed kind of an oddball situation to them and whoever was helping me at the time has always been able to come up with some solution. Keep up the great work, Cape Ace!

Published 8 years ago

Cant say enough good things about how accommodating, helpful, knowledgeable and useful the employees here are; the store is well stocked, intelligently laid out and always clean. Absolutely our favorite hardware store, above any big box retailer or other equivalent.

Published 9 years ago

Amazingly practical inventory that never lets me down. Great service and friendly staff.

Published 9 years ago

I love Cape Hardware. They always have what I need and the staff is top notch.

Published 9 years ago

The staff could not have been any friendlier! The store is clean and organized. I will definitely go back!

Published 9 years ago

They are close by and dependable to have what you need when you need it. Better than having to drive to Annapolis for small things. People there are always very helpful and knowledgable hleping whith any project you might have. I like them better than Home Depot.

Published 10 years ago