I'm not sure how this store has more than 2 stars. They have the doors locked 1 hour after opening with no sinage as to why they're not open. It's a big inconvenience to the community when stores don't open on time or post the reason why the doors are locked. I can say they are always stocking because it's always boxes all over the store all the time, which is a good thing I guess. But that's all!

Published 8 months ago

A picture is worth a thousand words. I gave the store a few chances before posting this review but the mold in the soda cooler was the last straw. There are close to 10 other Dollar Trees around this area go to any and I mean any of them instead of this store. You can never find anything you are looking for unless you get lucky and find it in one for the boxes of stock that is laying around waiting to be put up and by put up I mean thrown on maybe the correct shelf. If you do happen to find what you are looking for then, you have to stand in the one line (maybe 2 if you are really lucky) that reaches the back the of the store. There is never anyone higher up that seems to be working to complain to. The only ok thing about the store is that the overworked employees that are there are friendly and apologetic. The store seems to just be so understaffed that there is just not enough man power or hours in a shirt to get anything done. They did recently add Amazon delivery lockers but good luck getting g an employee to have the time to help you because they are probably busy attending to the long line or blowing up balloons or doing tons of other stuff except for cleaning the soda cooler.

Published a year ago

I doubt very seriously that this Review will be read by anyone in authority at this Dollar Tree ( Penn Ave/towards Silver Hill Rd), therefore no improvement will be made but I will post anyway. The manager at this location is very unhelpful, he makes it clear that he doesn't want to be of assistance. When I approached him to ask if it was Ok to use certain baskets that do not look like shopping baskets, he barely answered me. When I ask if they sold ant repellent and asked where it was, he pointed and said "it's back there." I asked "can you tell me where?" He replied - "I don't know where, you can look on the wall." 😲🤦🤷 Any other store worker who was already on the floor would have taken me to their product or even gone "to the back" themselves to get it for me. I certainly expected the same from a Manager. He had no problem telling me that he didn't know where the product was, in the store that he manages, nor did he care. I have np with him not knowing where the product is but at least pretend that you care, don't have your customers looking for items when they've asked for your assistance. He put forth no effort to be of assistance. The young cashier 's disposition was the polar opposite. He was so professional, mannerable, and also very helpful. Everyone is not equipped socially or skill wise to be a manager . Not just anyone can handle or deserves the position. Treat customers with respect and display appreciation for them. It's your customers who keep your store in business. Remember, you are a customer also, treat your customers the way that you would like to be treated. Give them the same service that you want when you visit any business establishment. Set a better example for your staff also. Though, one of your staff members could actually teach you something. Your cashier provided Excellent Customer Service. Koodos to the young man. 👍🏾 Do better Manager. Someone assigned you that position, don't conduct yourself as though they merely GAVE it to you bc you're family or something. Do Better.

Published 9 months ago

Customer service was not good, store is missing alot. One of the female workers bumped into me and didn't say a word. She just kept walking by me.

Published 6 months ago

The dollar tree has very good deals and they have merchandise that some of the stores don't have

Published 6 months ago

One of the worst dollar tree stores in the area. Lots of clutter, and dysfunction.

No change. Still the worst. The shelves are bare, always. They dont even have a section with the vitamins, and cheap meds. Would give less stars, if it were allowed. Simply, Awful, Awful, Awful.

No change. Bare shelves, few employees etc.

No change. 🤔I wonder which day the shelves are fully stocked.

Published 4 years ago

It's close to were I live and they keep it stocked pretty good. .... Today it was chaotic boxes everywhere all in the aisles it was a mess but it's close...... That $0.25 makes a difference I was looking at my bags and wondering how did I spend $85 in Dollar tree crazy.

Published 3 years ago

Who said “the early bird gets the worm”? IDK. I rise up at 7:00 am today to go to the store. Made it there by 10:30am, got greetings cards, paper towels, baking soda, pet odor powder, cups, okra, soap, comet, napkins, facial tissues and toilet tissue. Ooops! Only one cashier!!! Dah!!! Hello!!! I ain’t tryin to be here all morning long! Okay, bagged up, paid and left out. Got back home and guess what? No toilet tissue in my bags!!!!!!!!!!

Published 2 years ago

Published 5 months ago

Published 5 months ago

Published 6 months ago

Published 6 months ago

Published 6 months ago

Great Customer service 👍🏽👍🏽

Published 6 months ago

I love Dollar tree

Published 6 months ago

Needed a phone charger

Published 6 months ago

The dollar tree has very good deals and they have merchandise that some of the stores don't have

Published 6 months ago

Published 6 months ago

Customer service was not good, store is missing alot. One of the female workers bumped into me and didn't say a word. She just kept walking by me.

Published 6 months ago

I'm not sure how this store has more than 2 stars. They have the doors locked 1 hour after opening with no sinage as to why they're not open. It's a big inconvenience to the community when stores don't open on time or post the reason why the doors are locked. I can say they are always stocking because it's always boxes all over the store all the time, which is a good thing I guess. But that's all!

Published 7 months ago

The drink machine is dirty and unorganized.

Published 8 months ago

I doubt very seriously that this Review will be read by anyone in authority at this Dollar Tree ( Penn Ave/towards Silver Hill Rd), therefore no improvement will be made but I will post anyway. The manager at this location is very unhelpful, he makes it clear that he doesn't want to be of assistance. When I approached him to ask if it was Ok to use certain baskets that do not look like shopping baskets, he barely answered me. When I ask if they sold ant repellent and asked where it was, he pointed and said "it's back there." I asked "can you tell me where?" He replied - "I don't know where, you can look on the wall." 😲🤦🤷 Any other store worker who was already on the floor would have taken me to their product or even gone "to the back" themselves to get it for me. I certainly expected the same from a Manager. He had no problem telling me that he didn't know where the product was, in the store that he manages, nor did he care. I have np with him not knowing where the product is but at least pretend that you care, don't have your customers looking for items when they've asked for your assistance. He put forth no effort to be of assistance. The young cashier 's disposition was the polar opposite. He was so professional, mannerable, and also very helpful. Everyone is not equipped socially or skill wise to be a manager . Not just anyone can handle or deserves the position. Treat customers with respect and display appreciation for them. It's your customers who keep your store in business. Remember, you are a customer also, treat your customers the way that you would like to be treated. Give them the same service that you want when you visit any business establishment. Set a better example for your staff also. Though, one of your staff members could actually teach you something. Your cashier provided Excellent Customer Service. Koodos to the young man. 👍🏾 Do better Manager. Someone assigned you that position, don't conduct yourself as though they merely GAVE it to you bc you're family or something. Do Better.

Published 9 months ago

Published 10 months ago

Published 10 months ago

A picture is worth a thousand words. I gave the store a few chances before posting this review but the mold in the soda cooler was the last straw. There are close to 10 other Dollar Trees around this area go to any and I mean any of them instead of this store. You can never find anything you are looking for unless you get lucky and find it in one for the boxes of stock that is laying around waiting to be put up and by put up I mean thrown on maybe the correct shelf. If you do happen to find what you are looking for then, you have to stand in the one line (maybe 2 if you are really lucky) that reaches the back the of the store. There is never anyone higher up that seems to be working to complain to. The only ok thing about the store is that the overworked employees that are there are friendly and apologetic. The store seems to just be so understaffed that there is just not enough man power or hours in a shirt to get anything done. They did recently add Amazon delivery lockers but good luck getting g an employee to have the time to help you because they are probably busy attending to the long line or blowing up balloons or doing tons of other stuff except for cleaning the soda cooler.

Published a year ago

The price is right

Published a year ago

Published a year ago

Im a tree-er for real. Can't stay away!

Published a year ago

This Dollar tree is always poorly stocked.

Published a year ago

This is my neighborhood dollar tree or what I thought it was until I was accused of stealing today…I went into the store to purchase trash bags but they didn’t have the ones I normally purchase so while I was in another aisle,a family member text me and told me to not purchase any alternatives and see if I can see the items we buy in the aisle maybe behind or besides something…So I dropped the current trash bags I had in the aisle I was currently in and checked the trash bag aisle again…it was no black trash bags instead of the white ones so I was walking out when I was approached by the manager who seen me come in there for years and a new associate worker who insisted I was acting suspicious…They asked to check my bag and asked why I left the items in the wrong aisle.I told her it was the stockers responsibility to put things back and she stated it was the customer’s responsibility to either bring them to the front or put them back correctly.I stayed there and called the police and once they arrived she didn’t want to give out her name so I can report her to corporate which is fine but gave me the number to corporate in a rude way and walked away from me and the officer.She told me I had more items than I had and when I asked her to show me,she stated she didn’t have to…when I alerted her that I was calling the police,she shrugged her shoulders…This place is horrible as far as customer service,and inexperienced minors working the cash registers…Go to the dollar tree in forestville or marlow heights or oxon hill
But try to make this one your last option.

Published a year ago

Published a year ago

Good service

Published a year ago

Lines are always long around the holiday seasons. Yet this time around they really helped with a lot of the customers.

Published a year ago

One of the worst dollar tree stores in the area. Lots of clutter, and dysfunction.

No change. Still the worst. The shelves are bare, always. They dont even have a section with the vitamins, and cheap meds. Would give less stars, if it were allowed. Simply, Awful, Awful, Awful.

No change. Bare shelves, few employees etc.

No change. 🤔I wonder which day the shelves are fully stocked.

Published a year ago

The staff was professional and pleasant but in some areas of the store it seemed a little under stock.

Published a year ago

Only in highly populated, predominantly minority areas do they have crowded stores, dollar tree specifically, with only 1 cashier! We should boycott these stores..

Published 2 years ago

Had what I wanted and more

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

First time, shopping at this location.The young lady, that rung me up. Very professional and courteous. I'll be returning. Kudos...

Published 2 years ago

Published 2 years ago

Who said “the early bird gets the worm”? IDK. I rise up at 7:00 am today to go to the store. Made it there by 10:30am, got greetings cards, paper towels, baking soda, pet odor powder, cups, okra, soap, comet, napkins, facial tissues and toilet tissue. Ooops! Only one cashier!!! Dah!!! Hello!!! I ain’t tryin to be here all morning long! Okay, bagged up, paid and left out. Got back home and guess what? No toilet tissue in my bags!!!!!!!!!!

Published 2 years ago

Great store had what I want it

Published 2 years ago

Published 2 years ago

Even with the price going up to 1.25,,it's still a good store to go to

Published 2 years ago

Great 👍 in and out, got what I wanted,,faster

Published 2 years ago

Published 2 years ago

This store is well stocked, clean, employees friendly and helpful. Female employee willingly help retrieve an item I could not reach. Very good prices on everything. Will shop there again.

Published 2 years ago

The store was well stock but so DIRTY.

Published 2 years ago

Slow but need help

Published 3 years ago

I love this particular dollar tree in Penn Station I know where everything is and they normally have what I came for.

Published 3 years ago

User friendly.

Published 3 years ago

Came all the way here, for nothing. It’s closed

Published 3 years ago

Note to Corporate or Owner of Dollar Tree, Silver Hill Rd next to Ashley Home Store:
The Dollar Tree is not open but online it states its Open. There is a handwritten sign that states its closed until further notice but the store signage also states it is open. I checked back twice 9am and now approx 11am.

Published 3 years ago

They had everything I wanted as always great experience

Published 3 years ago

Published 3 years ago

Credit Card system down,inconvenience...second day it was hot as hell in the store(hotter inside that outside)and yall need to get that ac up and running asap!!! The employees shouldn't have to work in those conditions and it's a pregnant cashier in there.

Published 3 years ago

It's close to were I live and they keep it stocked pretty good. .... Today it was chaotic boxes everywhere all in the aisles it was a mess but it's close...... That $0.25 makes a difference I was looking at my bags and wondering how did I spend $85 in Dollar tree crazy.

Published 3 years ago

Worst dollar tree ever manager ms pat is very rude and disrespectful I will never go there again

Published 3 years ago

Awesome. Thank you.

Published 3 years ago

Ight.

Published 3 years ago

June 1st 2022
I went in this store at 8pm and there was No Air conditioning,the cashier had to put a mini fan at her register,and it was 90 degree's outside.This store is always Hot but it was extremely hot and uncomfortable,and Unacceptable working conditions aside from shopping conditions. Not to mention a primarily Black Neighborhood!!!!!

Published 3 years ago

Published 3 years ago

Great place could be a little more cleaner but a ok place

Published 3 years ago

Published 3 years ago

Exelente servicio

Published 3 years ago

The cashier was ryde, he threw my bag and when I said something, he responded I didn't throw it at you. I actually walked out without the items.

Published 3 years ago

Published 3 years ago

Store was fully stocked. Store was clean. Cashiers were efficient and friendly. Store was not as busy around 2:30pm.

Published 3 years ago

Published 3 years ago

Published 3 years ago

It's quite fine and equipped with upright cashiers for nontraffic payments.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

The store was clean, very well stocked with the items that they had, and the line moved quickly.

Published 3 years ago

Published 3 years ago

Great

Published 3 years ago

Published 3 years ago

Published 3 years ago

Rude cashier. Horrible customer service! She should've stayed home.

Published 3 years ago

Published 4 years ago

Published 4 years ago

Good

Published 4 years ago

Published 4 years ago

Published 4 years ago

Horrible management instead of clearing lines before you try to empty a register. No you do it with two full lines.Try to speak with her about it but she did not see how she could have open a register to make everyone happy and handle all of those things when you don’t have customers. Every business has little issues the ones that are great don’t do it in front of customers.

Published 4 years ago

Published 4 years ago

One cashier and a long line does not mix well especially when self checkout kept malfunctioning and dissatisfied customer walked out with merchandise...FREE

Published 4 years ago

I love shopping Dollar Tree everything for a dollar good price

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Great customer service

Published 4 years ago

Published 4 years ago

Clean store friendly staff, including management!! Thank you Patricia.
Dollar tree in Penn Station shopping center

Published 4 years ago

This place is a horror story. There are so many boxes everywhere you almost have no place to walk. Seek new management.

Published 4 years ago

Published 4 years ago

It good

Published 4 years ago

Nice place save some money and good service to

Published 4 years ago

Is very clean in Dollar tree the shelves are very stocked and neat they have everything in there

Published 4 years ago

Published 4 years ago

Very good

Published 4 years ago

Published 4 years ago

I went in the dollar, this morning, it was a peaceful experience,I ask general questions and they were answered very politely, I will be back to shop soon.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Great

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Smaller than 'super' one (farther out towards Forestville (@ Pa Ave) and always busy, but clean and organized. Alot of stock placed way, way too high and usual endless employee turnover, but dependably clean, with endless parking....

Published 4 years ago

Great!!!!!

Published 4 years ago

Published 4 years ago

Good place.

Published 4 years ago

Published 4 years ago

Dollar Tree was Great.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Dollar Tree keeps a very well stocked inventory. Sometimes the lines are long but the cashiers do a good job clearing the lines.

Published 4 years ago

Published 4 years ago

They are my go to spot...everything is a dollar

Published 4 years ago

Nice & clean, but only had one cashier during rush hour time. She was friendly & did a good job .

Published 4 years ago

Stay away from this place or you'll spend money! Go for a few items and you'll buy even more. 🤑

Published 4 years ago

Published 4 years ago

This place is like a candy store for me when I make mini gift bags crafts and school supplies.

Published 4 years ago

Published 4 years ago

Good supplies were stocked as usual.

Published 4 years ago

Cashiers were super nice

Published 4 years ago

Published 4 years ago

Published 4 years ago

I enjoy everything about it price wise customer wise attitude wise and it's clean very clean and have security cameras they don't have sweet and supply but for the most part it's a dollar store peace and love Joe love

Published 4 years ago

It was a little to crowed,but the customer service was pretty good, they need more workers

Published 4 years ago

Alot of craft options

Published 4 years ago

Great spot but it is a bit cluttered.

Published 4 years ago

I was great

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

I found all they items that I "wanted". And the employees were kind and helpful

Published 4 years ago

They had everything I needed. This store is FANTASTIC!

Published 4 years ago

Published 4 years ago

Energy in there is trash. Workers rude af. Inventory is so so.

Published 4 years ago

Favorite go to store has everything.

Published 4 years ago

Prices

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

This is the most horribly organized location I've ever been too. It's very tacky and ghetto. The staff especially the manager is unprofessional. She never knows where anything is. U boats in the middle of the small cramped isles. Pallet jacks left in isles which I tripped over. Never the same staff. Very dirty floors. The staff is uncaring. Nothing is organized at all. The other three locations in my area are great though. None of these problems. They don't even have working AC.

Published 4 years ago

This location is dangerously cluttered, stocking equipment is left in the middle of the sales floor along with unpacked boxes, manager is terrible at customer service, always has a negative attitude, never knows where anything is and follows customers around the store. Security is highly unprofessional. This location is the worst location I've been to, the only reason I tolerate it is because of its proximity from my home.

Published 4 years ago

Everything was good. Couldn't find greeting card I wanted nor the balloons I wanted. Folks were nice tho.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Social distancing was next to impossible, but otherwise a decent experience

Published 4 years ago

This place has so many things that you need/want for a buck. They just need to have at least 2-3 registers open throughout the day, the lines be towards the back of the store. 🙄. This is for ALL Dollar Trees. But it's definitely a go-to place, especially when your funds are low. Food, household items, candles, toys, decorations........

Published 4 years ago

Excellent customer service by everybody in the store was very clean and organized they were stalking with fresh product when I was in there was able to find everything that I needed and a little bit more so this was a nice location

Published 4 years ago

Lines too long and the staff ignores the customers

Published 4 years ago

My wife enjoys this store why I will never know

Published 4 years ago

This location only has 3 or 4 carts available for its customers at any given time. And I've been to this location several times in the past few months. How does Dollar Tree Inc. expect customers to spend a lot of money, if they can only purchase what they can carry in their arms???

Published 4 years ago

Well stocked, great customer service.

Published 4 years ago

Published 4 years ago

Published 5 years ago

Published 5 years ago

Excellent

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Great story great staff always have what you need to buy

Published 5 years ago

Sloppy and no one cares, no isle is clear from clutter the store is stocked but the messiness is unexceptable.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Great customer service

Published 5 years ago

Published 5 years ago

Got a lot of stuff

Published 5 years ago

Most of the stores are not stocking the shelves like they should. And i dont think they want too.they are selfish with their purchasing power.

Published 5 years ago

Product size shrinking yet still a dollar only one cashier just disrespectful

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

They usually have what I need and usually I'm in and out. They have been really crowded lately. I'll go back just need to remember I won't be in and out.

Published 5 years ago

Published 5 years ago

Great prices but this particular Dollar Tree and very poor management when stock comes in it's hard to find a basket because the workers are using the basket that are meant for the shoppers message always boxes in the aisle ways is the same item in three different areas in the store the same it never used to be this way they should have their workers come in early introductory stock and clean out the asiles.

Published 5 years ago

Published 5 years ago

They have everything anyone needs

Published 5 years ago

Published 5 years ago

They had everything!

Published 5 years ago

Everything is stocked pretty good, its conveniently close to my house.

Published 5 years ago

Published 5 years ago

No GRADUATION balloons

Published 5 years ago

Published 5 years ago