Going to Starbucks is stressful!
their service dog policy is not enforced and people being all kinds of dogs inside against company policy .

They discriminate against customers who like to enjoy their drink without any pet owners cussing at them .

They do not care !

Published a year ago

Show them the ingredients in their own app and they'll still make it wrong 3 times in a row and then try to convince you their way is correct when they're not using the ingredients listed in their OWN APP! $7 and 30 mins wasted is ridiculous for a drink missing the main ingredients #fail

Published 7 months ago

Good outpost of Starbucks. Your regular complement of coffee and non coffee drinks, small bites and desserts. Friendly staff here. Seating could use better arrangement however. Parking can very much be a pain, in this congested tiny shopping center. But if in the area, it's a good Starbucks.

Published 9 years ago

I ordered couple of drinks one of which was an iced chai latte. Finally the drinks are ready but the chai latte is hot not iced.

Instead of making the replacement drink right away, the barista continues with the other orders and after making 3-4 drinks finally gets to make the iced chai latte.

Mind you that this chai latte was supposed to be made with oat milk but the replacement wasn't. 3rd time is the charm, ugh!

Published 4 years ago

I absolutely love this starbucks! The staff was so kind. I ordered a latte but when it came out it was hot and i thought i ordered it iced. I asked them and they said i did order it hot but they would remake it. i insisted they didn’t because it was my mistake but they told me it was no big deal and made another with a big smile. the world needs more of this kindness!

Published a year ago

The baristas were nice but $6 for a short tea?!?! That is absurd! No wonder I havent had Starbucks in years. So not worth it! Definitely going anywhere else

Published 10 months ago

I first visited this location one morning, while I was on my way to work. The staff there are very polite and full of great vibes! Not to mention, but it was only 7am! Ever since, I have been going back to this location for my daily morning coffee runs before work. I truly enjoy how upbeat the ambience is in this store, especially on a Monday morning, before an 8 hour day of work! The baristas make great coffee as well! I highly recommend this location for anyone looking to get coffee in this area!

Published 4 years ago

I’ve been to a couple Starbucks’ around town and have always had a positive experience at this one. The store is clean and the staff is friendly. Today, in particular, I asked the Barista making my drink if she would add nutmeg topping and she said, “Sure,” with enthusiasm. She asked me to “say when,” to the amount of my liking. Additionally, she told me to have a great day. It’s the little things but I appreciate her positivity! Will definitely be coming again.

Published 4 years ago

Published 5 months ago

Published 5 months ago

Published 5 months ago

Published 5 months ago

Published 5 months ago

Published 6 months ago

Published 6 months ago

Published 7 months ago

Show them the ingredients in their own app and they'll still make it wrong 3 times in a row and then try to convince you their way is correct when they're not using the ingredients listed in their OWN APP! $7 and 30 mins wasted is ridiculous for a drink missing the main ingredients #fail

Published 7 months ago

Published 8 months ago

Not the best coffee but good enough. Ridiculously high price, for a cup of coffee but sit around and get a refill and it seems ok.

Published 8 months ago

Starbucks coffee make my day 😊

Published 10 months ago

The baristas were nice but $6 for a short tea?!?! That is absurd! No wonder I havent had Starbucks in years. So not worth it! Definitely going anywhere else

Published 10 months ago

Published a year ago

This place is inconsistent with customer service. There are a few barristas that are very kind and there to work. Most of the employees do not present as friendly and would rather wipe down counters than wait on guests as they are standing and waiting. As for my oatmeal order, I guess it's too hard to not place water in the cup when a customer asks for milk only! Go figure. And then the 'man-lady' who didn't want to wait on me earlier gets smart and says ' it was a honest mistake' without any apology for my return trip to the store to make-up for 'said' mistake, wasted time and money. What would your paycheck look like without a customer....hmmm? What an interesting place...

Published a year ago

Going to Starbucks is stressful!
their service dog policy is not enforced and people being all kinds of dogs inside against company policy .

They discriminate against customers who like to enjoy their drink without any pet owners cussing at them .

They do not care !

Published a year ago

Published a year ago

Quick service and a fast and friendly staff, keep up the Great 👍🏽 work

Published a year ago

I absolutely love this starbucks! The staff was so kind. I ordered a latte but when it came out it was hot and i thought i ordered it iced. I asked them and they said i did order it hot but they would remake it. i insisted they didn’t because it was my mistake but they told me it was no big deal and made another with a big smile. the world needs more of this kindness!

Published a year ago

Published a year ago

Published a year ago

Who doesn't love Starbucks? lol. No matter this location is wonderful. I recommend this location and their team.

Published a year ago

This place is greatly located. The staff is almost always nice. Orders are are fast and concise as placed.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published 2 years ago

As good as any good Starbucks gets.

Published 2 years ago

Awesome food and coffee here. Highly recommend! Tori always so nice and give top quality drinks!

Published 2 years ago

Published 2 years ago

Like any other Starbucks.

Published 2 years ago

so this is like my local strabs and it’s soooo good like they have everything u can eat and i love the workers especially nick he’s always there and knows us. (he gets our drinks done CORRECTLY) huge bonus point for that yk 💞💞💞

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great Americano and a really nice atmosphere.

Published 2 years ago

Published 2 years ago

Bye far the WORST cup of OVER PRICED coffee wanna be I've ever had..at this particular "SCHULTZZZ SHOP.

Published 2 years ago

Favorite Starbucks in my neighborhood. Very convenient for my everyday commute. Quick and friendly service, usually not too busy.

Published 2 years ago

Lovely neighborhood Starbucks with friendly service and a pretty good amount of seating. Parking can be a little annoying in the garage, but if you go down a level it's better.

Published 2 years ago

I liked

Published 2 years ago

It's a Starbucks

Published 2 years ago

Great service here! Been here only twice but Nita is very professional and extremely courteous!

Published 2 years ago

This location (17 Paseo Dr.) does NOT have a drive-thru!!!

Published 2 years ago

Published 2 years ago

Awesome ‼️ 👍👍👍👍👍

Published 2 years ago

Nice location. Friendly staff.

Published 2 years ago

I ordered a Venti Pike with 2% milk, after tasting the drink, I found out they gave me the wrong milk, they gave me half and half which I'm very allergic to it, it makes me sick. To put things into perspective, the Barista who took my order didn't even apologize and kind of gave me an attitude after I complained about the drink. I have previously ordered drinks at this location and never encountered any issues. All of the other Baristas are very friendly and courteous EXCEPT ONE THAT KIND OF GAVE AN ATTITUDE FOR ME COMPLAINING ABOUT MY DRINK BEING MADE WRONG.

Published 3 years ago

They are very friendly. That's a very busy location but the drinks are on point!

Published 3 years ago

Falsely advertises a drive-thru

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

I'm calling the DEA! Starbucks is ADDICTIVE and I love it! While leaving the CVS I recently reviewed, I spied this tempting location next door and it called me by name. I tried to get in my vehicle and pull off but the drug that is Starbucks called me louder until I was unable to resist. The scent of deliciousness called me in and enveloped me. One venti caramel macchiato and a slice of lemon poundcake later, I sat in my truck and devoured the tasty treats, forgetting I am fully grown and did not have to hide. Thank you Starbucks for the great service, and for being the answer to my prayers!

Published 3 years ago

Nice Starbucks. Bathroom are unlocked but not always clean. Seating can be sparse during high traffic hours.

Published 3 years ago

After coming to this starbucks at least 2x a week for the past year or so, I just can't believe how nice the staff always is. I see different members each time I come but regardless, they are always so kind and welcoming. I was sitting in this starbucks doing work for probably 4-5 hours and they greeted every single customer that walked in the door so nicely and with genuine enthusiasm. Every time I've mobile ordered from here, my order is always ready when I arrive (and I live about 2 minutes away), and I've never had an issue. Even when I accidentally sent my order to another starbucks that was nearby, they happily remade it for me at this location so I didn't have to go pick it up at the other one. There are 2 other locations probably less than a mile or two from my house but I will always pick this one, regardless of whether it's on my way or not. I hope a higher up from starbucks sees this and rewards these baristas in one way or another, because they really deserve it. Thank you NoBe crew!!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Never adds whipped cream to my drinks. :(

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Very fast service

Published 3 years ago

Really efficient even handling a rush of remote and in store orders

Published 3 years ago

Friendly staff and nice atmosphere

Published 3 years ago

I ordered couple of drinks one of which was an iced chai latte. Finally the drinks are ready but the chai latte is hot not iced.

Instead of making the replacement drink right away, the barista continues with the other orders and after making 3-4 drinks finally gets to make the iced chai latte.

Mind you that this chai latte was supposed to be made with oat milk but the replacement wasn't. 3rd time is the charm, ugh!

Published 4 years ago

Published 4 years ago

Great customer service

Published 4 years ago

Published 4 years ago

Published 4 years ago

Hard to find parking in this area.

Published 4 years ago

Great service, great location, and service with a smile. This location is convenient to my home and office. I truly feel welcomed every time i visit this location.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Great!

Published 4 years ago

Published 4 years ago

Ms. Chris (Kris?) was fantastic! During this pandemic period, I could not enter the store. Chris went out of her way to come to my car on a cold, sleeting day to get my card & come back with my order. And she did this with a Warm Starbucks' feeling despite the freezing weather! Thanks, Chris!

Published 4 years ago

This is my go-to Starbucks. They're always efficient, professional, friendly and quick. I always use the app to order ahead and I've never had a problem. A friendly, welcoming group of people.

Published 4 years ago

Published 4 years ago

I first visited this location one morning, while I was on my way to work. The staff there are very polite and full of great vibes! Not to mention, but it was only 7am! Ever since, I have been going back to this location for my daily morning coffee runs before work. I truly enjoy how upbeat the ambience is in this store, especially on a Monday morning, before an 8 hour day of work! The baristas make great coffee as well! I highly recommend this location for anyone looking to get coffee in this area!

Published 4 years ago

Good service!

Published 4 years ago

Always makes my coffee right

Published 4 years ago

Published 4 years ago

I’ve been to a couple Starbucks’ around town and have always had a positive experience at this one. The store is clean and the staff is friendly. Today, in particular, I asked the Barista making my drink if she would add nutmeg topping and she said, “Sure,” with enthusiasm. She asked me to “say when,” to the amount of my liking. Additionally, she told me to have a great day. It’s the little things but I appreciate her positivity! Will definitely be coming again.

Published 4 years ago

It was excellent the barista make my vanilla Frappuccino better than l request he is a professional thanks you.

Published 4 years ago

Few outdoor seating options here so be sure to wear your mask if decide to do a bit of work outdoors as people passing by on sidewalks will be walking by you often quite closely. No indoor seating options at all in this location. Relatively quick service but person at register seemed to have a bit of trouble although my order was directly from menu with no modifications. Parking can prove problematic with few street options that are constantly filled. Not the most convenient for running in and out and no mobile order or curbside pickup despite COVID so saw a few people park illegally to pick up their mobile orders potentially causing issues for other drivers. If looking for Starbucks with plentiful, easy and no cost parking-suggest look elsewhere.

Published 4 years ago

Published 5 years ago

the employees are always very attentive and friendly !!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Had to wear my mask to enter, and there was no one there in the middle of the afternoon. They had hand sanitizers and the staff was wearing gloves and masks. It was all good.

Published 5 years ago

Published 5 years ago

Nice place, and location. Friendly customer service.

Published 5 years ago

Published 5 years ago

Lovely atmosphere

Published 5 years ago

Absolutely love this place

Published 5 years ago

So slow in the morning,, it blows my mind for such a low volume store!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Nunca tienen lo q tu necesitas

Published 5 years ago

Published 5 years ago

Hipster bucks, average coffee at a premium

Published 5 years ago

My go-to coffee place. Consistent quality and service, clean restrooms. Finding a seat can be tough.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Tem o melhor cafe da cidade

Published 6 years ago

Barista Marquita is always great. Every time I go here she is friendly and helpful. Today I had a "next ones on us" from a different location. But they didn't activate it. So she used her partner drink to make sure I got a free drink. Her customer service is great!

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Recently discovered this nice little place, quiet, good music, nice drinks, perfect for reading or writing in the weekends.

Published 6 years ago

Published 6 years ago

Published 6 years ago

As it's a little hidden from the main street (Rockville Pike/355), this is a nice quieter Starbucks where I like to enjoy a cappuccino and read a book. There is a good amount of indoor and outdoor seating and the service is quite good.

Published 6 years ago

Published 6 years ago

Luv luv luv starbucks

Published 6 years ago

Published 6 years ago

June 18, 2019 around 3:10 pm about not so busy 2/3 customers in line when I get there. A cashier took my order of a tall pike, I paid in cash, a $5 bill he gave me back the change and left the cash register to the room right behind. I was the last person in line and I waited for about five minutes, never came back, another five minutes, he totally forgot or ignored me. Nothing breaks my heart than not being a to be treated fairly while I am paying for my food. At least say something if it is not ready or tell how long it would take to make it ready, so that the customers will change their order to something else or decide to get from a different place. What can I say other than racism in practice at this Starbucks store???

Published 6 years ago

Published 6 years ago

Published 6 years ago

Great location and customer service.

Published 6 years ago

Published 6 years ago

Published 6 years ago

The best!

Published 6 years ago

Good coffe

Published 6 years ago

Published 6 years ago

Very friendly staff, helpful with big order. I felt like I was the most important person if the day. Then the next customer was treated the same way.

Published 6 years ago

Nice and clean, don’t like the coffee, but bagels and teas are ok. Service is good , I wish they would just switch their coffee sometimes , it is boring. Close to whole food market.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Look, I’ve been going to Starbucks every day for the past 15 years. I’ve been in so many different locations over the years that I have a good sense of great vs bad service. This location has always been friendly and efficient. To the few people complaining I note the following: 1) if you claim bad service because the barista didn’t hear you say thank you while they’re busy with dozens of other orders and customers, you’re too sensitive and should just go somewhere else. 2) discrimination? Seriously? This is an extremely diverse group of baristas and I’ve observed them for years with tons of customers, they do not discriminate. 3) Wait time varies depending on mobile orders and customers who believe they’re the most important person so they hold up a line with questions about drinks or ridiculous demands. This location doesn’t have a problem, they have great service, it’s the customers who are the issue. I’ve lived in Bethesda for 10 years and I’ve been around enough persnickety, privileged people to see their idea of great service is having their ego stroked. BEST STARBUCKS IN MONTGOMERY COUNTY! (P.S. - no, I’ve never worked at a Starbucks and I’m a real customer)

Published 6 years ago

Published 6 years ago

Published 6 years ago

Clean set up space to work and good service. They got my order wrong but that's no biggie I was a quarter short lol. Location is good but didn't mind the old spot in the same area. I always come here for a mini escape nice layout really. A lot of space but the cosy spots are always taken really fast.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Always consistent!

Published 6 years ago

Published 6 years ago

Nice place but not a big Starbucks person.

Published 6 years ago

Today is October 3, 2018, Wednesday. Nothing new with this Starbucks coffee shop at Paseo Drive in North Bethesda, Maryland, 20852. This place is located next to Seasons 52 restaurant and Whole Foods Rockville store. I witnessed and experienced bad horrible discrimination. Many customers were right about this store. Customers labeled this store as negative and bad on black list. I agree with the customers who had bad experience with this store. This morning 8:45-8:50am I placed order Iced Caramel Macchiato Almond milk for $5.85. During the order process the cashier Niki Lila decided to skip me because I am Deaf customer and she served next customer as a hearing man who can speak orally. I was shocked and speechless. My morning was spoiled and drained down because of the discrimination. I asked Anna, manager of the store and Anna concurred with cashier's action because they needed to process orders quickly. I am customer and they decided to skip my order because of delayed communication and I am Deaf customer. I was ready to pay for the order $5.85. The store team demonstrated disrespect, impatience, and discrimination how they allowed themselves to do this. I was unable to complete the order and get a drink because of the store team's attitude and discrimination. I was distraught emotionally and cried because I faced discrimination how they treated me as a customer and I drove and wasted my gas and time to come to the store.

Published 6 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Nice, laid-back location.

Published 7 years ago

I don’t use straws because of environmental issues. I always ask for nitro lids. However, my barista decided to straight up put a straw in my drink without asking me. I am deeply troubled. and I couldn’t even ask for it because it defeated the purpose since the straw would be wasted anyway. Really bad experience. It disturbed me to the heart.

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Starbucks...pretty much all the same

Published 7 years ago

Published 7 years ago

Conveniently placed inside North Bethesda Market. Great coffee and well staffed.

Published 7 years ago

This is a decent Starbucks in the middle of "it" all - as is, Whole Foods, restaurants, gym. Yet, this place fails to excite me to stop by for a cup of coffee. The place is generally quite empty - I have rarely seen more than 3/4 people in line. Yet the service times are excruciating long! The last couple of times, I was the next person in line, standing at the counter, and it took over 5 minutes for someone to come take my order!
In all fairness, I could see only one employee working both the registers and making the drinks! So she was being efficient, but what Starbucks should have only one employee working on the floor? Even Dunkin Donuts has multiple people behind the counter!

The location of this place is what brings me back here, but that is about all there is about this place!

Published 7 years ago

Service always good and order always correct. And of course, good coffee.

Published 7 years ago

Nice staff. I've never had to wait, and I've always been able to find a table.

Published 7 years ago

Published 7 years ago

Good service. Seating is usually full and cramped.

Published 7 years ago

Published 7 years ago

Published 7 years ago

One of the better Starbucks where the staff know how to make decent coffee.

Published 7 years ago

Published 7 years ago

Friendly and fast, even when busy.

Published 7 years ago

Published 7 years ago

Starbucks you get what u ordered or they fix it no questions

Published 7 years ago

Very good coffee. Much better than the typical starbux

Published 7 years ago

Published 7 years ago

Nice location, not too busy so I always find a place to sit. Great staff

Published 7 years ago

Published 7 years ago

This is my morning go to spot

Published 7 years ago

Published 7 years ago

My daily ritual!

Published 7 years ago

Big fan

Published 7 years ago

Published 7 years ago

This is the best Starbucks in whole area, even much better than in DC. Always clean, well organized, excellent staff and even coffee is better

Published 7 years ago

Published 7 years ago

I have always received good service here as well as quality of drinks and food.

Published 7 years ago

Not bad. There are lots of street parking (metered) spots.

Published 7 years ago

Standard

Published 7 years ago

Published 7 years ago

נמצא צפון בת׳סדה, המקום נחמד

Published 7 years ago

Published 7 years ago

Published 7 years ago

There is plenty of space here

Published 7 years ago

Published 7 years ago

Como siempre el mejor cafe y la mejor atención

Published 8 years ago

Customer service lacking. There is no way they did not have an iPhone charger. They seemed very careless and I asked nicely. Barely had knowledge of what the frosting on their cupcake was which is dangerous if you have an allergy. I was very disappointed, I usually get a lot of items but I can not trust individuals that are hesitant about what is in the products they are selling.

Published 8 years ago

Slow service

Published 8 years ago

No line and no wait time. Great service with a smile.

Published 8 years ago