Not from the area and was looking for a nice ice cream spot to get a banana split with my daughter. Came across Cows Rock, and was very pleased all around. The woman serving was polite, the banana split was so yummy and a cozy little store. Wish I lived closer, but I will definitely visit again if I'm close by.
Published 6 months ago
it is a fun place to go for the youth center but they barely have any people working but the owner is pretty nice. they have very slow service and it takes a long time for them to scoop. and I feel like the prices are very high but the owner is pretty nice so its a good place for if you are looking for a snack I would recommend.
Published 10 months ago
All I can say is please update your hours . The hours are inaccurate. Also there's only one employee so The service is really slow and can take a while. Otherwise. Great food. Great ice cream but the prices are a tad bit high
Published a year ago
Would not recommend. A great location but terrible service. Didn't have soft serve (no big deal as a first time customer) so left the line to ask my partner waiting outside with our dog to see what else he would like. Hoped back to the end of line (2 ppl ahead) and waited 20 mins to get to the counter and was completely ignored for a good 10 until I decided to just leave and head to Mad Maggie's across town. The wait was understandable because there was two ppl working on multiple orders, but it doesn't take much to offer a "Hey, we'll be right with you" or any acknowledgement especially if they've been waiting a long period of time.
Published 2 years ago
If 0 stars was an option that’s what this place would be. We got there and there was about 6 people in front of us which we didn’t mind waiting for. There was only 2 employees who were very much full of attitude. We were in line for 25 minutes which led to them taking 8 minutes to make 2 cups of icecream. I understand being understaffed but at that point. they should not be in business.
Published 2 years ago
Went here for the first time with my husband and 2 kids Saturday after going to the park. Ice cream was good. But the guy was incredibly rude to my husband. Speaking to him as if he was a child. I doubt we will ever be back. My oldest son goes here when he goes to the youth center and even mentioned that this man is rude. Sad because it’s a nice location.
Published 2 years ago
My experience at Cows Rock was fantastic! First, I was warmly greeted by the scooper. I asked the polite scooper what he suggests. He told me to try Maine Black Bear and it was the best ice cream flavor I every had and it was the best scoop too. He Also as soon as I walked in I noticed how clean and good it smelled inside. I saw some blonde kid who was cleaning the shop nonstop. All of the employees seem to be nonstop hard workers and very nice people. Furthermore, they have the best hot fudge!! I suggest this ice cream store because of the wide range of ice cream flavors and kind staff!
Published 4 years ago
Not from the area and was looking for a nice ice cream spot to get a banana split with my daughter. Came across Cows Rock, and was very pleased all around. The woman serving was polite, the banana split was so yummy and a cozy little store. Wish I lived closer, but I will definitely visit again if Im close by. Parking: 15 min street parking out front (limited space). Saw a free parking lot once you pass the shop.
Published 5 months ago
Cute ice cream spot!
Published 7 months ago
Published 7 months ago
It was pretty good.Enjoyed the ice cream soda float.
Published 7 months ago
Published 8 months ago
it is a fun place to go for the youth center but they barely have any people working but the owner is pretty nice. they have very slow service and it takes a long time for them to scoop. and I feel like the prices are very high but the owner is pretty nice so its a good place for if you are looking for a snack I would recommend. Kid-friendliness: they are really nice to kids really helpful on choosing ice cream and it would recommend for your kid.
Published 10 months ago
All I can say is please update your hours . The hours are inaccurate. Also theres only one employee so The service is really slow and can take a while. Otherwise. Great food. Great ice cream but the prices are a tad bit high
Published 10 months ago
Published a year ago
Amazing variety of flavours, kind service, and an actual sugar free ice cream option that was really good! Not listed on the menu so ask for it.
Published a year ago
Yummy ice cream! But no restroom for kids.
Published a year ago
Would not recommend. A great location but terrible service. Didnt have soft serve (no big deal as a first time customer) so left the line to ask my partner waiting outside with our dog to see what else he would like. Hoped back to the end of line (2 ppl ahead) and waited 20 mins to get to the counter and was completely ignored for a good 10 until I decided to just leave and head to Mad Maggies across town. The wait was understandable because there was two ppl working on multiple orders, but it doesnt take much to offer a Hey, well be right with you or any acknowledgement especially if theyve been waiting a long period of time.
Published a year ago
Great place for a family ice cream. Just watch out for external tables. You need to put a trash can with a lid.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
If 0 stars was an option that s what this place would be. We got there and there was about 6 people in front of us which we didn t mind waiting for. There was only 2 employees who were very much full of attitude. We were in line for 25 minutes which led to them taking 8 minutes to make 2 cups of icecream. I understand being understaffed but at that point. they should not be in business.
Published a year ago
Owners do a good job and are friendly
Published a year ago
Went here for the first time with my husband and 2 kids Saturday after going to the park. Ice cream was good. But the guy was incredibly rude to my husband. Speaking to him as if he was a child. I doubt we will ever be back. My oldest son goes here when he goes to the youth center and even mentioned that this man is rude. Sad because it s a nice location.
Published 2 years ago
An ice cream shop haunted by ghosts ?!?!? Went here, a random google search for ice cream late one October night. In a tiny, quiet, old area of North Andover. The Ice cream was REALLY good, and they make their very own hot fudge sauce using pure chocolate (and also dip their cones in it i think)!!, dont go here without trying it! Also, something was verrrrrry spooky about the place as nice as it was, a VIBE I got, lol. Then.... I found out that it is the same house/location of a witch who was hung long ago. Mary Parker was her name (Google search it!) VERY creepy :P Of course you cant tell, because its a cute, cozy ice cream spot and the owner and workers are very friendly. So, overall, a great place to take your family, Or go solo. Or, ghost hunters as well ??!!! :) You would have to go there, if you dare, and see for yourself if you detect any strange spooky vibes, orrrrrr if its just a normal, ghost free spot, and enjoy ice cream while doing so. Good Luck! :)
Published 2 years ago
Get the icecream cookie. Youll thank me.
Published 2 years ago
Great ice cream!
Published 2 years ago
This is upselling richardsons ice cream from middleton. Convenient if your going after school. But if you have a car dont bother. Also the manager is a mean person and takes advantage of his staffs innocence by yelling at them. Been here twice out of convenience and the younger staff is always friendly but downtrodden while the old ladies and old guy are always stand offish and aggressive to me and his employees. Its a ice cream parlor man how hard is it to be professional? Would love to see how they train their employees.
Published 2 years ago
Published 2 years ago
First time went with my daughter..we had pastacio ice cream..the best we ever had...service is amazing
Published 2 years ago
Its was good but had icey parts of the ice cream
Published 2 years ago
Richardsons ice cream and Richies slush for my kids on a good spot on the town common. Super awesome owners!!!
Published 2 years ago
Best I ve cream around! We go here regularly and the ice cream is great and the staff very friendly
Published 2 years ago
They have an outdoor window at the back of the building in case you dont know. I got the vanilla frap mixed with hot fudge. Very very good.
Published 2 years ago
Great taste and flavors!
Published 2 years ago
Got the small black raspberry ice cream with jimmies and a cake batter ice cream. For $10 2 small cups really convenient price and friendly staff.
Published 2 years ago
Published 2 years ago
Nice, clean place. Best for grag and go but also to sit outside.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Love the frozen yogurt and friendly staff. We definitely coma back
Published 2 years ago
Wait, milk comes from cows?
Published 2 years ago
The service and ice cream here is immaculate!
Published 2 years ago
I love visiting this ice cream store it s quality product with a great staff. I especially fond of the owner and watching him teaching kids/employees responsibility and manners. It s a quality lost nowadays and he certainly refuses to let it die. Kindness and work ethic Exist at this establishment.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Its really good ice cream but they really should but their menu online! Like if somebody offers to bring you ice cream, they want to know what flavor you want beforehand.
Published 2 years ago
Fun place, not much seating, great service!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Best ice cream around. The owner Joe is a great guy.
Published 3 years ago
Published 3 years ago
Friendly and great service in addition to fantastic ice cream.
Published 3 years ago
Great quick and courteous service. Ice cream was delicious
Published 3 years ago
If you like sorbet this is a good place to get one
Published 3 years ago
Great service! Thank you guys!
Published 3 years ago
My experience at Cows Rock was fantastic! First, I was warmly greeted by the scooper. I asked the polite scooper what he suggests. He told me to try Maine Black Bear and it was the best ice cream flavor I every had and it was the best scoop too. He Also as soon as I walked in I noticed how clean and good it smelled inside. I saw some blonde kid who was cleaning the shop nonstop. All of the employees seem to be nonstop hard workers and very nice people. Furthermore, they have the best hot fudge!! I suggest this ice cream store because of the wide range of ice cream flavors and kind staff!
Published 3 years ago
Published 3 years ago
Published 3 years ago
I love the ice cream there, and they provide generous servings for the price. Plus, they have my favorite in stock, black raspberry, and sprinkled with jimmies... yum!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Staff were good and prices were as expected. Its Richardsons so good as always and good serving sizes. Biggest issue was that I only had 6 gummy bears as a topping. Thats not how toppings work. Cover the top please.
Published 3 years ago
Published 3 years ago
Good ice cream nice service.
Published 4 years ago
Published 4 years ago
Today we purchased slushes from Cows Rock two root beers and a mango. The root beer slushes looked and tasted just like root beer soda. However, my mango tasted more like a peach but still good. Great for a hot day.
Published 4 years ago
Published 4 years ago
The staff is very friendly, ice cream and slush are delicious!
Published 4 years ago
I like this place. We bought icecream from the shop 3-4 times. Price is pretty decent and icecream tastes good. They are prompt in service. Only thing I want to mention is that the flavours on website menu are not all available. I hope the shopkeeper will try to include all in the menu mentioned in stock.
Published 4 years ago
Published 4 years ago
Ice cream tasted like it had thawed and refrozen. Had ice crystals in it. Made it taste old.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
The Good- 3 stars because they serve Richardsons amazing ice cream at a fair price, and give you quite a lot of it. Young girl behind the counter was polite and friendly, and greeted us with a pleasant smile. The atmosphere is bright and kid-friendly, but leaves something to be desired (see The Not So Good section) There was a good selection of flavors, and lots of options for desserts. The Not So Good- 2 stars were deducted for the following reasons: The older woman serving the ice cream was not wearing gloves and had loose, slightly above shoulder length hair. When scooping ice cream her hands would touch the ice cream and her hair would hang over it. She could easily lose a hair into it. Unsanitary practices. When asked if they served chai lattes, tea, or drinks of that nature, neither employee knew. How do you not know what you serve?? Lastly, the shop itself seemed not very well taken care of which left it with kind of a decrepit atmosphere. Some flavors were blocked off, but the things blocking them were hanging off and not actually blocking the flavor. The blackboard had food items listed, with prices. However, about half of the food items just had a $ sign with no number after it. Does that mean its out of stock or the price had changed or what? The menu was scattered all over the shop, and if you didnt know specifically where to look it was hard to figure out what they sell. Not to mention every section of the menu was written differently, leaving no sense of cohesion and making it extra hard to locate. Overall not a bad experience, but certainly not the best. Will probably make the slightly longer drive to Smolak Farms down the road which has fantastic ice cream as well, or to Richardsons.
Published 5 years ago
Great ice cream
Published 5 years ago
Good ice cream and really convient if you live in North andover
Published 5 years ago
Published 5 years ago
Good ice cream, nice store front
Published 5 years ago
They serve Richards ice cream which is good and they serve it well.
Published 5 years ago
Great local placed
Published 5 years ago
Went with my wife and son and got 3 ice creams for 15 total. I thought it was a bit expensive at first but they give you a ton! Also.. no one licks it. Im looking at you blue bell.
Published 5 years ago
Published 5 years ago
On July 1 I thought I would try Cows Rock with some out of town guests. Usually go to Mad Maggies. Big mistake. I thought the shop was a little dirty and had a bit of a smell. The worse part was Nurse Hatchet behind the counter. She greeted us with a scowl and when I asked for flavors she pointed to sign below as if I were stupid. My guest ordered a double scoop then after she placed on dish she asked for a cherry and some sause. Nurse Hatchet responded...well Ill have to put it in another dish now. Ice cream was good but her behavior negates that. Hope it wasnt the owner. Had I not been with guests I would have walked out but I was embarrassed enough.
Published 5 years ago
Ok great mountain but a few problems, 1-was an hour wait to park. Not bc not enough room but bc rangers not smart enough to speed up the reg process, in future just have people pay then park then come back for questions. 2--$5 per person. First time i paid to hike. Why ? 3-- no dogs... but good idea since too rocky at the top so remove numb 3, 4-- this is a very difficult hike and not for the casual hiker wearing sneaks, no water and carrying a baby... rangers should explain that.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Amazing place to get a nice and cool ice cream bowl. There are various types of flavors, and it doesn t get you thirsty! Could improve the cleanliness of the place though.
Published 5 years ago
Cute shop with delicious flavors.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Cute little ice cream shop located on North Andover Town Common, with the parking and a nice picnic table behind the building. They serve Richardsons ice cream and a few food items.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Loved it
Published 6 years ago
Kids loved the many flavors.
Published 6 years ago
Best place in North Andover for ice cream and coffee as well as sandwiches.
Published 6 years ago
Published 6 years ago
Published 6 years ago
Delish good staff smiley faces
Published 6 years ago
Nice shop on the Old Center. Great ice cream, and for the sugar conscious, not overly sweet.
Published 6 years ago
Great little ice cream place and I love Richardson s ice cream so you can t go wrong coming here! I also brought my client s small dog with me when getting my frappe today and the woman at the counter was very friendly and didn t mind! Definitely would recommend!
Published 6 years ago
Ive gone here several times and enjoyed the ice cream after taking my daughters to Drummond park. There are signs saying that they dont have a public restroom but give customers the key. Ive asked before and have seen other customers ask as well. Tonight, as I was leaving with my 3 year old and 1 year old I asked the woman and she said they dont have public restrooms. I told her I have used it before and just watched someone else use it. She said no, they were using the back exit. So I started to walk away and she said, If its for your daughter, you can use it. This was in front of a bunch of customers. I said no thank you and walked out angry. Does it matter WHO needs to use the bathroom, Lady! Seriously. What if I said I was pregnant? Who are you to decide who gets to use the restroom! I will never go there again. There are plenty of ice cream parlors in the area. She could have handled it better instead of embarrassing me in front of other customers. Its one thing if it was a teenager but she was far from.
Published 6 years ago
Published 6 years ago
Published 6 years ago
Friendly staff, Richardson ice cream
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Very good ice cream. I we have the opportunity definitely we will eat there.
Published 6 years ago
Amazing ice cream with a small town feel! Love this place!
Published 6 years ago
Published 6 years ago
As much as I would love to give this place a great review as many ppl have, I just can t. First off the lady serving the ice cream was RUDE! No matter what I ordered she had a stank attitude, seriously not the type of business to be in even if ur having a bad day. Worst was my children had to witness her nonsense. Then having ordered a lemon sherbet, after leaving I realize it is all mixed with chocolate or idk what, I don t understand how that is even remotely fair. I m so annoyed with the whole situation especially bc being new to North Andover, I just wanted to give new places a try, never again! Wish I could attach the atrocity that was my ice cream. .
Published 6 years ago
Published 6 years ago
Published 6 years ago
Excellent Richardsons ice cream! Picnic tables out back for summertime fun!
Published 6 years ago
Yummy ice cream
Published 6 years ago
Published 6 years ago
Published 6 years ago
They serve Richardsons ice cream, which is spectacular! However, they do not have all of the flavors that the original Richardsons shop does. Its cute.
Published 6 years ago
Cute place with good ice cream
Published 6 years ago
Published 6 years ago
Stop by when I can and love the small town feel of the place.
Published 7 years ago
We stopped by after a hike in the Boxford Wildlife Sanctuary and picked up a Banana Split Frappe. It may have been the long hike, but my god was that good, I wish I bought two.
Published 7 years ago
Published 7 years ago
It looked nice but it has no public restrooms
Published 7 years ago
Published 7 years ago
Great place to go to get Richardsons ice cream. They now serve coffee/tea for your Morning commute and have delicious sandwiches.
Published 7 years ago
Published 7 years ago
Published 7 years ago
The people here were really nice and they can make any ice cream into a frap!!
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
Great atmosphere yummy ice cream .. love the outside seating
Published 7 years ago
Published 7 years ago
Published 7 years ago
Convenient place, but expensive and with a bit of an attitude
Published 7 years ago
Delicious Blueberry Pie ice cream!!!
Published 7 years ago
Great service, Richardsons ice cream served here.
Published 7 years ago
Published 7 years ago
Wonderfull place. Excellent sundae and delicious chocolate cake...my very picky 89 year old father said its the Best !!
Published 7 years ago
Published 8 years ago
They have every flavor I like! It is so good there I want to go in he winter! 10/10 would recommend!!!
Published 8 years ago
Published 8 years ago
Nice little ice cream shop that serves Richardsons ice cream. Sunday evening in the summer you can get an ice cream them walk over to the town common for free family friendly concerts. Sometimes they even have free doggie treats. Little frozen yogurt treats for you dog! Our dog loves them. This ice cream shop and the nearby park are dog friendly.
Published 8 years ago
Published 8 years ago
Published 8 years ago
We cannot get enough of this place!! We love the ice cream and the staff is so friendly!!
Published 8 years ago
Published 8 years ago
gave my dog a free ice cream - the mint chocolate chip is delicious , and they play great music
Published 8 years ago
Published 8 years ago
- 7 photos
- 156 reviews
- 4.4 rating
- Phone: +1 978-686-7625
- Address: 5 Johnson St, North Andover, MA 01845, United States
- Coordinates: 42.6835613, -71.1126271
- Ice cream shop
- Coffee shop
- Monday: 11 AM–9 PM
- Tuesday: 11 AM–9 PM
- Wednesday: 11 AM–9 PM
- Thursday: 11 AM–9 PM
- Friday: 11 AM–9 PM
- Saturday: 11 AM–9 PM
- Sunday: 11 AM–9 PM
- On-site services: Yes
- Takeaway: Yes
- Delivery: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Coffee: Yes
- Quick visit: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes