We drove an hour today with Traffic to go pick up a pre-order for Nintendo switch a young lady. They told us they were delayed that we do not call people to tell them that which I called corporate. Corporate said they’re supposed to tell you when the game is delayed or when it’s there so that’s why I’m giving them one star because they don’t like to tell you the game is delayed so people driving up there for nothing to get a game. That’s not there which I don’t think that’s right. I was told by a different game. Stop too. That is supposed to call you so they guess they don’t wanna do their job.

Published 7 months ago

No place to leave a company review so I will leave it here.
I ordered 10 items from GameStop. 6 items arrived in a few days. The last 4 items did not arrive until 4 weeks later.
8 out of 10 of the items were badly damaged. Shipping boxes were not damaged at all so items were damaged before they were shipped.
GameStop refuses to give a refund on the damaged items. Said it was past the 30 days when I ordered them. Well it took them over 30 days to get all the items to me. Never order anything online from GameStop.

Published 8 months ago

The guy that is there all the time now is the literal worst. Every time I go in, he’s rude and condescending. Today I went in looking for a game for my kid. My husband wanted me to get a new copy, not a used one. The guy told me all they had was used. I said no thanks and left. My husband asked me to go see if they would order it for me. I went back in and the guy goes “you gonna buy it?” And I asked if he could order a new one for me. He said maybe and went back to the computer and miraculously found a “new” one in store. Told me it was “gutted” so not in the case or sealed. I called my husband to tell him, he said no and I told the guy we would pass. The guy was literally trying to peel the “pre owned” sticker off the case when I told him politely that we would pass on it and apologized. The guy didn’t say anything but he rolled his eyes and threw the case on the counter.

I’d rather drive out of my way to go to Mansfield then go back to the NA store.

Published 7 months ago

Bought some funko pops. Waiting a while to find out the price since they were not labeled. The guy was busy. Not very good customer service

Published 7 months ago

Black friday... Phone keeps on ringing and no one is answering it. 5 employees and only 2 are on the registers... They have a lot of titles out of stock already and won't keep customers up to date on what's going on... Definitely go online! Worst experience ive had in this store.

Published 7 years ago

cashier spent like ten minutes talking to the person in front of me oversharing many details about her personal life. I then proceeded to ask if they would buy my iPhone 14 Plus even though it had a small crack on the screen, she laughed at me and said “nope”. Unnecessary and rude to laugh and try and make a customer feel embarrassed. Not to mention she was wearing sunglasses which I don’t even think is proper uniform. I guess the north Attleboro location is too “boujie” even though on the website it says that they do buy phones with cracks…. Bad customer service all around. This isn’t the first time I’ve experienced attitude from the workers there and it’s always a middle aged white woman who clearly doesn’t even know anything about games.. seems like she was so nice when she was helping the man because she’s trying to find a husband or something since she did mention she’s “single”

Published a year ago

The guy associate has terrible attitude and is of no help.

Published 4 months ago

Very helpful and knowledgeable. Highly recommend! And they also had the hard to find Tom Araya Pop Rocks! They had 1 and I was able to find it. Also, they're excellent about honoring their insurance on controllers.

Published 4 years ago

The guy associate has terrible attitude and is of no help.

Published 4 months ago

We drove an hour today with Traffic to go pick up a pre-order for Nintendo switch a young lady. They told us they were delayed that we do not call people to tell them that which I called corporate. Corporate said they re supposed to tell you when the game is delayed or when it s there so that s why I m giving them one star because they don t like to tell you the game is delayed so people driving up there for nothing to get a game. That s not there which I don t think that s right. I was told by a different game. Stop too. That is supposed to call you so they guess they don t wanna do their job.

Published 6 months ago

Bought some funko pops. Waiting a while to find out the price since they were not labeled. The guy was busy. Not very good customer service

Published 7 months ago

The guy that is there all the time now is the literal worst. Every time I go in, he s rude and condescending. Today I went in looking for a game for my kid. My husband wanted me to get a new copy, not a used one. The guy told me all they had was used. I said no thanks and left. My husband asked me to go see if they would order it for me. I went back in and the guy goes you gonna buy it? And I asked if he could order a new one for me. He said maybe and went back to the computer and miraculously found a new one in store. Told me it was gutted so not in the case or sealed. I called my husband to tell him, he said no and I told the guy we would pass. The guy was literally trying to peel the pre owned sticker off the case when I told him politely that we would pass on it and apologized. The guy didn t say anything but he rolled his eyes and threw the case on the counter. I d rather drive out of my way to go to Mansfield then go back to the NA store.

Published 7 months ago

No place to leave a company review so I will leave it here. I ordered 10 items from GameStop. 6 items arrived in a few days. The last 4 items did not arrive until 4 weeks later. 8 out of 10 of the items were badly damaged. Shipping boxes were not damaged at all so items were damaged before they were shipped. GameStop refuses to give a refund on the damaged items. Said it was past the 30 days when I ordered them. Well it took them over 30 days to get all the items to me. Never order anything online from GameStop.

Published 8 months ago

Was good service, and found what i needed

Published 8 months ago

Good selection of games

Published 9 months ago

Published 10 months ago

cashier spent like ten minutes talking to the person in front of me oversharing many details about her personal life. I then proceeded to ask if they would buy my iPhone 14 Plus even though it had a small crack on the screen, she laughed at me and said nope . Unnecessary and rude to laugh and try and make a customer feel embarrassed. Not to mention she was wearing sunglasses which I don t even think is proper uniform. I guess the north Attleboro location is too boujie even though on the website it says that they do buy phones with cracks . Bad customer service all around. This isn t the first time I ve experienced attitude from the workers there and it s always a middle aged white woman who clearly doesn t even know anything about games.. seems like she was so nice when she was helping the man because she s trying to find a husband or something since she did mention she s single

Published a year ago

Never been to this one in North Attleboro

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

The internet might have gotten it right, saving this place. Knowledgeable staff, wide selection of tangible games and controllers, and a great vibe for young gamers.

Published a year ago

Published a year ago

They have games....so you should stop.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Daughter loves this place Always finds some kind of game or collectible to spend my money on LOL

Published a year ago

Everything you need for play

Published a year ago

The teenage girl at the counter didnt want to let me trade in one of my games because it had a gold colored disc. It said on the cover that the disc was golden and she said Ive never seen this in my whole career at gamestop.

Published a year ago

Lots of good stuff to look at

Published a year ago

Published a year ago

Great friendly place

Published a year ago

The store was clean and very neatly organized. The staff was pleasant and as helpful as they could be. They did not have what I was looking for so I did not make a purchase.

Published a year ago

Terrible customer service! The lack of professionalism is laughable its so bad! 1) Update your website. 2) when you clearly see someone waiting outside alone in the cold, common sense would be find out why. 3) do not ever laugh at a customer and dismiss them. Its your staff that misinformed your long time customer of over 10 yrs of the hours of the new game presale and then you giggle when that customer is turned away...Seriously after standingin the cold for 45min?!

Published a year ago

Extremely nice staff.

Published a year ago

Got new Xbox. 1st time there. Well stocked store.

Published a year ago

Published a year ago

I went in on Christmas Eve because I had been dealing with the 800 customer service number for about a month regarding a gift card replacement. After many hours on hold/spent on the phone with customer service, multiple failed follow throughs, they informed me that I would be able to go into a physical store and get a replacement. I contacted the Woonsocket, RI store which was one of the closest to me, and was told that once I came in I would need to call customer service at the store and have them speak with an associate. I explained to him that would not be possible since I was on hold the night before and that morning for over an hour before getting a person on the phone. He informed me that I would need an email from customer service with the new gift card number they issued so that he could use that to issue me a physical card. I asked the customer service rep to send me the email the associate said I needed with the gc number and she stated they didn t need the number they just needed the ticket number and they would be able to view everything on their end. I figured this would involve another call and I decided to put my frustration aside and run some errands before tackling this again. I was near the Attleboro, MA store and decided to go in a see if they could help me. Johnny K jumped right into action and told me they had a direct number to customer service which would be a much shorter wait than the public number. Customer service tried telling him they were emailing me an electronic gc (even though they had been telling me this since November). Johnny advocated for me and made sure that he was able to help me there and then. I greatly appreciate the effort that was made to go above and beyond to help me!

Published a year ago

THIS COMPANY IS FRAUD THEY STOLE MY 78.00

Published a year ago

Published a year ago

Great place. Go there all the time. The staff are really friendly and personable.

Published a year ago

Johny and Magen the manger so they said apparently there is more mangers then employees at this place maybe that s why this place do businesses the way they do. Bought a game there the guy checked the game before he gave it to me then I got home 20 minutes drive by the way and found out the guy gave me the right cover with the wrong game Called them talked with Magen that literally didn t care to much and didn t want to give the manger Johny I asked the her to tell him to call me and they didn t called after a couple of days she said he s too busy lol 5 manger s in a store in no where and he s soooo busy so unprofessional they didn t want to take responsibility at all!!!! And then they re surprised when location are keep getting closed. Get better employees and definitely better manger. In this case it s definitely the head of the snake. Do not go there !!!

Published a year ago

Very rude female employee. Small interactions that showed her customer service clearly lacks. Somehow she led me to feel like I was bothering her out of her day to do her job. Ive never had such a bad experience!

Published a year ago

Workers are rude and seem like they have an aditude except for one girl 2/3 employees with an aditude tho

Published a year ago

Great games and staff.

Published 2 years ago

good customer service

Published 2 years ago

The store didnt have what I was looking 4. But it had some of the basic stuff. There r things in there u can get a hole lot cheaper. The store was clean. But only 1 person working.

Published 2 years ago

Busy when I went in but the line went quickly. Store was clean and set up in easy to find sections. Lots of little novelities too. Not just games.

Published 2 years ago

Published 2 years ago

Beyond rude employee today. She had such a nasty attitude with me. I asked her if an item was on sale (it was 27.99) online so I figured it would be same in store. Said I could price match for you but was so rude. Her voice sounded so dry, looked like I was ruining her day by just existing in the store. I guess the items price had gone up to $39.99, which I understand but I did not want this item now. She told me you know it used to be like 65$ right? like again I was polite and I understood completely, and I had told her twice sorry no thanks I am no longer interested bc its not the same price but she rolled her eyes and said so, you arent getting it? and takes it from my hands and puts it behind her. So disrespectful. Unbelievably rude. Happened today 8/9/22 @ 615ish. I wont be back and will spend my money elsewhere like fye or Newbury comics.

Published 2 years ago

Said it closes at 9 go there at 8 an they are closed

Published 2 years ago

Google maps says its open at 10am. Got here at 11am. Gates were locked and the sign said they open at noon. Wast of time

Published 2 years ago

Published 2 years ago

Great customer service, very knowledgeable staff, very professional

Published 2 years ago

Went to trade in my brand new coral switch lite, it states the trade in price is $79 my charger had some damage so they didn t want to give the full trade in value which makes sense but a brand new charger in store costs $17. So tell me why the dumb female cashier with the blue hair behind the counter wanted to give me a $30 credit for the entire system. Last I checked $79-17 = $62 Pretty sad that employees either can t do basic math or try to rip you off. Nice try, pretty sure we won t be going to this store anymore. Employees are dishonest, and try to do things for their own personal gain.

Published 2 years ago

Just your average Gamestop.

Published 2 years ago

They sell new games/consoles that have actually been opened by the staff. The employee says they still have a new copy available, and then return with the aforementioned store stock . Its obvious that the product (in this case Splatoon 2) had been opened because there was no cellophane. I asked the employee whats the deal? They say they need to open one for the store, to display the box, and they consider it new. Like why did you not mention that at all? At the very least, say to your customers that it was opened by the store staff etc., and ask if they are still interested.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Not the best game stop especially when they say they have a game and get you to drive 30 minutes to their store to find out they didnt even have the game.

Published 2 years ago

Published 2 years ago

Published 2 years ago

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Published 2 years ago

Very pleasant experience. I dont normally visit Game Stop since I dont play video games very often. The female employee working that day was very nice and gave me way more for my 5 switch games as a trade in than I expected. I was then able to preorder an item and purchase a game--for Christmas. I would definitely rate this store 2 thumbs up!

Published 3 years ago

My sons favorite store. Great prices on most items and friendly employees

Published 3 years ago

Its gamestop. Dont go there expecting 5 star service and selection, go there if you want to sell old games or buy pre-owned games cheaper than new ones.

Published 3 years ago

Great deals on Xbox one games yeah

Published 3 years ago

Excellent service and friendly

Published 3 years ago

Published 3 years ago

Always check them out they always got new stuff each time I pop in

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

They have very good service! Always have the stuff I need!

Published 3 years ago

Is very good customer service

Published 3 years ago

Poor customer service.

Published 3 years ago

Published 3 years ago

Great prices

Published 3 years ago

They leave empty boxes on shelves thats display it looks like in stock items but its not. Return policy requires me to have an email? Like the receipt isnt enough? And in the passed for pre-orders and codes they just refuse to print the codes out on receipt. The staff is fine, but the practice is just unpleasant. N. Attleboro location is always a bad experience. Mansfield crossing is so much better

Published 3 years ago

Published 3 years ago

Solid staff, went and found a copy of a game for my kid, wasnt complete in box. They then saw one as I was walking out and ran out of the store to get me. They even price matched their website. Above and beyond.

Published 3 years ago

Published 3 years ago

Excellent customer service and they will absolutely go out of their way to ensure that you leave with whatever is was you came in for. If they dont have it? Theyll ship it to you or find another location that does have it. Top notch!

Published 3 years ago

Very helpful and knowledgeable. Highly recommend! And they also had the hard to find Tom Araya Pop Rocks! They had 1 and I was able to find it. Also, theyre excellent about honoring their insurance on controllers.

Published 3 years ago

Published 3 years ago

Love it

Published 3 years ago

Published 3 years ago

Very clean professional . Great experience

Published 3 years ago

Published 3 years ago

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Published 3 years ago

Published 3 years ago

Greatest store ever

Published 3 years ago

Remodel looks great, items back in stock, new staff is awesome.

Published 3 years ago

Published 3 years ago

Nice girl pink hair

Published 3 years ago

Seemed empty with little to no stock

Published 3 years ago

I like the store. I like the stock.

Published 3 years ago

I like the stock

Published 3 years ago

Published 3 years ago

Published 3 years ago

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Published 3 years ago

Published 3 years ago

Published 3 years ago

Went to game stop tonight. When I entered it was very busy. Everyone staying their distance which made ths lines look crazy. But over all the two people that were there were quick and very polite. Ps. And I got what I wanted. Thank you game stop

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Wish could give no stars rude and lazy staff called location multiple times before going in to store with no help store not busy at all even before going into store called from parking lot still would not answer phone long story short dont waste time or energy with this store and or company companys going down hill ...

Published 3 years ago

Video games and toys. They only take certain things for trade now and very little is traded for cash. Large assortment of stuff. Nice staff.

Published 4 years ago

I didnt find what I was looking for but it was nice being there

Published 4 years ago

Love this place! I dont fall for the trade ins or pre orders but I do shop for older cheap games here whenever I can. Staff knows my son and myself by name! They are always super helpful and happy to give me their take on something if I dont know about it.

Published 4 years ago

Lots of good new and used tech.

Published 4 years ago

Published 4 years ago

Was awesome to go back shopping with this covic 19.

Published 4 years ago

Published 4 years ago

Its a very nice plaza to go to

Published 4 years ago

Published 4 years ago

I ve had nothing but wonderful service everytime I ve gone, I ve returned things I ve had things fixed and even on the spot, exchanged. Help finding things so I could get in and out of store fast! Nothing but friendly service!

Published 4 years ago

They had there own escort service provided for prestiged gentlemen like myself

Published 4 years ago

Published 4 years ago

My granddaughter loves this store People were so very helpful.

Published 4 years ago

Published 4 years ago

Closed in Bridgewater

Published 4 years ago

Found just what I was looking for here for a decent price

Published 4 years ago

Published 4 years ago

Slow service two days in a row, even when the store was practically empty

Published 4 years ago

No problems, good store.

Published 4 years ago

Published 4 years ago

When I really have nothing else better to do.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Was there Sunday afternoon to trade in some retro and Nintendo switch games , the man (who did not have a name tag )and Emily had great customer service and very delightful to engage with. I definitely recommend this store

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Long wait

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

It good

Published 5 years ago

Published 5 years ago

To stand in line for 1 almost a half hour to purchase 1 game is ridiculous when there are 3 employees in the store and only 1 checking people out.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Got good used items

Published 5 years ago

No PC games

Published 5 years ago

Not that much games to pick from

Published 5 years ago

Published 5 years ago

Published 5 years ago

Good prices and service!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Super friendly and helpful staff!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Great place to get second hand games

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Love gamestop!

Published 5 years ago

Wouldnt let my son return Xbox bucks with receipt and credit card it was purchased with Not even store credit , will not be going back there. Their loss

Published 5 years ago

Published 5 years ago

Published 5 years ago

Not good at all called ask about a pop told me I could put some money down and reserve it drive there I couldn t do it for some reason waste my time has 1st time.... was in the area second time decided to give them another try stop by asked about another pop said put on reserve for me took my info I called next day ask about the pop now they tell me someone else has it on reserve first .... just nonsense and incompetence and waste of my time

Published 5 years ago

Published 5 years ago

Great

Published 5 years ago

Published 5 years ago

Published 5 years ago

Normal game store

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Its a nice GameStop with pretty friendly employees. Though Im pretty sure a customer gave me the stink eye.

Published 5 years ago

Thank you for people who know what there doing. My grandchildren have questions or need a game......I head to Game stop....

Published 5 years ago

Good place to get used games for ur Xbox of play station

Published 5 years ago

Its a Gamestop. Nothing fancy or spectacular. Usual lackluster customer service

Published 5 years ago

Published 5 years ago

Goodly

Published 5 years ago

Worst gamestop Ive ever been to in my entire life. Rude staff and shove warranties I dont want down my throat. Will not return, horrible.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Made a hold request for a used game online. Got a confirmation email and everything that the game was in the store and they were holding it for me. Showed up 4 hours after the confirmation, stood in line for a half hour, and was told that they did not in fact have the game in store and they had confirmed that it was in-store without even looking at it, and joked about firing him tomorrow. Completely unprofessional and a complete waste of time. If youre requesting a hold online, call in and make sure they have the game in their hands before you waste your time.

Published 5 years ago

Published 5 years ago

I only go here wen absolutly necessary..i have 2 boys and all i hear about is vbuks..skins...& fortnite lol

Published 5 years ago

Helpful people

Published 5 years ago

Published 5 years ago

The staff is nice. The game selection is not very good.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Used the app to reserve a game, when I got there they had the best pre-used version set aside for me at a great deal. Sometimes the trade in amounts the app gives varies from what they offer you in store, but I show them the price the app quoted and they honor it every time so long as I go before the offered amount expires.

Published 6 years ago