Dunkin'

Petrolex Gas Station, 80 Chelmsford Rd, North Billerica, MA 01862, United States

Dunkin'
About the Company

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Billerica, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

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Reviews
Review №1

Published 3 months ago

Review №2

Published 4 months ago

Review №3

I love this play!!! All fresh

Published 4 months ago

Review №4

These young men were awesome. Thank you guys

Published 4 months ago

Review №5

Published 5 months ago

Review №6

Published 6 months ago

Review №7

Kleiner Mini Dunkin' in der Tankstelle. Haben aber alles was man braucht. Nettes Personal und kaum Wartezeit trotz Mittagszeit.

Published 6 months ago

Review №8

The donuts are surrounded by flies. I saw a worker grab a donut and it look like a swarm of flies woke up.

Published 7 months ago

Review №9

If I could give it zero stars I would girl in the morning is something else and no one in there can cook a simple bagel also apparently none of them know the difference between cold foam and whipped cream horrible dunks save you money there’s another one two minutes up the road

Published 8 months ago

Review №10

Published 8 months ago

Review №11

Published 10 months ago

Review №12

Published 10 months ago

Review №13

Published 10 months ago

Review №14

This place is extremely hit or miss. They have a new, younger crew working here that doesn't seem to care about much. Some months ago I ordered one sandwich and a coffee at the drive-thru. They told me they were backed up and to pull around front and they'd bring me my food when they could. Sure enough, 15 minutes passes and no food. When I went inside to check they had "forgot".

Today, we ordered 3 turkey sausage egg and cheese sandwiches. All 3 came without cheese, and one was quite literally 1/2 a turkey patty. Someone, while making this sandwich, saw that there was 1/2 the meat and still decided to send it out. Just so careless.

Published 10 months ago

Review №15

Very good service!

Published a year ago

Review №16

Take out

Published a year ago

Review №17

Mobil gas station has small DD; picked-up plain donut and OJ and was done in less than 5 minutes.

Published a year ago

Review №18

Published a year ago

Review №19

With my man Freddie

Published a year ago

Review №20

Published a year ago

Review №21

Published a year ago

Review №22

Dunkins or Nothing!!

Published a year ago

Review №23

justice need to do something about this customer service no good and some know how to mess with your identity some cop work with then your system is not good unreal hear you my girl friend soon corrupt

Published a year ago

Review №24

Published a year ago

Review №25

My Mocha Ice Coffee was perfect, the staff was friendly and the building was spotless.

Published a year ago

Review №26

Published a year ago

Review №27

It's a Dunkin all be it slower than most.

Published a year ago

Review №28

Coffee was putrid. Sour milk. Absolutely foul and undrinkable. Save your money and go to another location.

Published a year ago

Review №29

Published 2 years ago

Review №30

ABSOLUTELY WORST EXPERIENCE EVER. Waited 10 minutes (no joke have a timer on my phone set) and then ask where my food is and they say “we don’t have your order”. I paid cash and have my receipt how are you going to say this??? Worst experience ever and will never come back!

Published 2 years ago

Review №31

Published 2 years ago

Review №32

Published 2 years ago

Review №33

I ordered on-line through Grubhub. The food was terrible, so disappointing.

Published 2 years ago

Review №34

Published 2 years ago

Review №35

I go to this location every day after work for the past 5 month been doing that today I went and I order my ice coffee as usual but I also want a medium cup ice they told they can’t sale it to me that they don’t do that and giving me actitudes when before they sold that cup ice to me. Other day I went and my coffee had hair inside. Please management do something with this location.

Published 2 years ago

Review №36

Published 2 years ago

Review №37

Published 2 years ago

Review №38

Published 2 years ago

Review №39

It’s Dunkin’s… what more can you say.

Published 2 years ago

Review №40

Stopped to use the facilities.

Published 2 years ago

Review №41

Published 2 years ago

Review №42

Published 2 years ago

Review №43

I don’t know what is going on with this location. Twice now there has been incredibly slow service in the drive-through. I do not think it is understaffed. I think there might be other more significant problems. I would love to report this to management but, unfortunately, I can’t find a way to contact them, and no one answers the phone.

Published 2 years ago

Review №44

The people are very nice. It’s very clean. You’re in and out.

Published 2 years ago

Review №45

Published 2 years ago

Review №46

I go to this dds almost daily and today really made me mad. I use my app everyday and i told the man at the window that i was pulling my app up. It was a $17 order. He then scanned my debit card and told me i could not scan my app now because he had already scanned my debit card. I am pretty upset i lost out on all of those reward points. I then asked if he could refund me and start over and he just said no and then just shut the window on me!!!

Published 2 years ago

Review №47

Published 2 years ago

Review №48

The place was so convnient

Published 2 years ago

Review №49

I'd love to tell you how the food was but there was no food. Second time I've been in there after work (in a 2-week span lto get a donut and appears like nobody works there.

I'm standing in line with a couple of people and we're completely being ignored. Three of us just said screw it and walked out.

The donuts are usually garbage anyway. I'll just go to a local place that actually cares.

Published 2 years ago

Review №50

Published 2 years ago

Review №51

Published 2 years ago

Review №52

Published 2 years ago

Review №53

Published 3 years ago

Review №54

Those dunking is so bad when I use to work there all my staff was nice new rash everyone but today I went and got a coffee the staff was so rude and when I ask for the manager one of the employees said she’s the manager she didn’t even give me my oder right she was rude unprofessional and after she hand my girlfriend her oder that was oder she said bye even this it was wrong i know Jason the big boss would never let these toxic people in there pleas if you read this stay away from there these place as became really bad

Published 3 years ago

Review №55

I go to this Dunkin’s every day because the staff is always super nice, quick service and the coffee is perfect and food is fresh. Well today I went to get a breakfast sandwich and it was just me in the drive through and I wanted to get a dozen donuts for my co workers so I asked when I pulled up to the window, again just me in the line. Some woman making the food lost it on me and was swearing and screaming no saying I need to pull back around and everyone around her asking why saying it wasn’t a big deal and this lady is going off saying the time and there’s someone ordering behind me and I was at a loss of words. I will be contacting corporate and making sure whatever needs to be done to get her written up or fired will happen because she shouldn’t be working with people if she can’t handle the smallest inconvenience. I will not be returning to this location. I feel bad for the poor girl ringing me out who looked frozen and as shocked as I was. Do better.

Published 3 years ago

Review №56

Published 3 years ago

Review №57

Published 3 years ago

Review №58

First restaurant in the history of the US that won't let you have water with your order. And no there is no option to pay for it. They will not serve you water.

Published 3 years ago

Review №59

Small selection of food because of location but good food.

Published 3 years ago

Review №60

Published 3 years ago

Review №61

Good coffee and donuts

Published 3 years ago

Review №62

Published 3 years ago

Review №63

I'm like the mayor of Dunkin

Published 3 years ago

Review №64

This has to be the worst Dunkin' donuts ever. I don't even know why they even ask what you want because they do not even get the order right every single time they do not get it right. You tell one person the order another person does the order and doesn't even know what the order was. Last time I'm going there.

Published 3 years ago

Review №65

Published 3 years ago

Review №66

This is the DD location to go to when you want quality food and great service. As a person who works on the road this place rocks!

Published 3 years ago

Review №67

Boy tough one what did they say America runs on OH YA review WELL DONUTS COFFEE HOT DECAF BAGELS YOU KNOW AMERICAN Runs on.......... RIGHT .... This really needs no review help

Published 3 years ago

Review №68

Published 3 years ago

Review №69

I can honestly say I think this has started since the remodel was finished. Every time I order on the go with this dunkins and order a sandwich, the bagel is always not toasted! Like I’ve worked in dunkins before and it clearly says on the screen toasted, regardless you should be toasting the bagels cause thats what they tell you when they train you there so the customer has a nice hot sandwich! I’m confused as to why this keeps happening, either get the person to start toasting bagels every-time or just remove them from making food cause clearly they don’t know how to follow what the orders say on the screen!

Published 3 years ago

Review №70

Published 3 years ago

Review №71

Published 3 years ago

Review №72

I'm a new englander and I go to dankins.

GIMMIE THE BEAN JUICE

Published 3 years ago

Review №73

Published 3 years ago

Review №74

Published 3 years ago

Review №75

This place is trash there remodel did nothing bc these people still dont know how to make an order correctly

Published 3 years ago

Review №76

Fast service

Published 3 years ago

Review №77

Published 3 years ago

Review №78

Published 3 years ago

Review №79

Published 3 years ago

Review №80

Published 3 years ago

Review №81

Go there every morning. No problems and a great crew

Published 4 years ago

Review №82

Typical Dunkin

Published 4 years ago

Review №83

Published 4 years ago

Review №84

Published 4 years ago

Review №85

Normally I have a decent experience, but today I ordered 2 large lattes with mocha and whole milk, after 12 minutes I. Line I get to the window and pay and notice they have 2 large ice coffees with mocha waiting and I point it out. The poor window guy tur s and ask the manager and she said that they where lattes and it ored that, I the customer who has been drinking the same order for 12 years and know what it's supposed to look like before I even taste it, said. I want my money back bit they won't pick up the phone.

Published 4 years ago

Review №86

Published 4 years ago

Review №87

Intentionally mentioned that i wanted my bagel toasted for my breakfast sandwich and got a chewy bagel and greasy undercooked bacon

Published 4 years ago

Review №88

Published 4 years ago

Review №89

Published 4 years ago

Review №90

Published 4 years ago

Review №91

Published 4 years ago

Review №92

Published 4 years ago

Review №93

Published 4 years ago

Review №94

Published 4 years ago

Review №95

Published 4 years ago

Review №96

Published 4 years ago

Review №97

Published 4 years ago

Review №98

Published 4 years ago

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Published 4 years ago

Review №100

Published 4 years ago

Review №101

Published 4 years ago

Review №102

Published 4 years ago

Review №103

Published 4 years ago

Review №104

Have to stop and get a coffee

Published 4 years ago

Review №105

Published 4 years ago

Review №106

Published 4 years ago

Review №107

This is THE WORST Dunkin I have ever been to. No one knows what’s going on. Wait for 20 min before someone takes your order inside. And another 15 while they fumble over themselves trying to figure out what’s going on. Slow and incompetent would be too nice to describe these people who work here. Where is the supervision ?

Published 4 years ago

Review №108

Perfect

Published 4 years ago

Review №109

Published 4 years ago

Review №110

Published 4 years ago

Review №111

Horrible service

Published 4 years ago

Review №112

Published 4 years ago

Review №113

4 people working a drive thru for 1 car at a time no care given to the people who actually get out of their car and want something terrible customer service as all employees talking away while customers stand and wait.

Published 4 years ago

Review №114

Manager and staff are all incompetent.no more business.

Published 4 years ago

Review №115

Published 4 years ago

Review №116

Not very friendly.

Published 4 years ago

Review №117

Weekend Crew sucks so bad
Horrible costumer service
Horrible coffee and when you complain about it they get mad. They also do not clean there blenders where they make there coolata.. again only in the weekend because during the week everything is Perfect.

Published 5 years ago

Review №118

Published 5 years ago

Review №119

Convenient to my house

Published 5 years ago

Review №120

Published 5 years ago

Review №121

Drive thru is usually quick

Published 5 years ago

Review №122

Published 5 years ago

Review №123

Love the coffee

Published 5 years ago

Review №124

Published 5 years ago

Review №125

If you walk in and it's not the manager then walk back out and go to the one down the street. The other people take all the drive-thru orders while I wait inside having already ordered. A waste of 20 minutes this morning

Published 5 years ago

Review №126

Published 5 years ago

Review №127

Absolutely disgusting !

Published 5 years ago

Review №128

Published 5 years ago

Review №129

Published 5 years ago

Review №130

Published 5 years ago

Review №131

Published 5 years ago

Review №132

Good hot coffee

Published 5 years ago

Review №133

Published 5 years ago

Review №134

Good food if you get what you asked for....

Published 5 years ago

Review №135

Published 5 years ago

Review №136

Nice

Published 5 years ago

Review №137

Published 5 years ago

Review №138

Published 5 years ago

Review №139

Published 5 years ago

Review №140

No reciept given and hash browns not in portioning bags just left in bucket, the girl who took the order was friendly

Published 5 years ago

Review №141

She hooked me up with some great coffee

Published 5 years ago

Review №142

Love my dunkins and promotion

Published 5 years ago

Review №143

Published 5 years ago

Review №144

Published 5 years ago

Review №145

Always good coffee

Published 5 years ago

Review №146

Published 5 years ago

Review №147

Published 5 years ago

Review №148

Published 5 years ago

Review №149

Published 5 years ago

Review №150

Love

Published 5 years ago

Review №151

Published 5 years ago

Review №152

Published 5 years ago

Review №153

As usual good Duncan.

Published 5 years ago

Review №154

Horrible I’ve walked out last 3 times who wants to wait 10 mins for a coffee

Published 5 years ago

Review №155

They are usually pretty solid in the Am. I did get donuts instead of the corn muffin i ordered once. But usually solid

Published 5 years ago

Review №156

I know this girl who works there she the best ! She has blue light hair !

Published 5 years ago

Review №157

Published 5 years ago

Review №158

Because I love coffee and doughnuts

Published 5 years ago

Review №159

Published 5 years ago

Review №160

Great breakfast sandwiches

Published 5 years ago

Review №161

Published 5 years ago

Review №162

Published 5 years ago

Review №163

Costly but good, nice treat once in awhile. Not my everyday stop.

Published 5 years ago

Review №164

9 out of 10 times I order a drink from this location it is horribly wrong. The signature latte should not taste like plain old burnt espresso.

Published 5 years ago

Review №165

Published 5 years ago

Review №166

Published 5 years ago

Review №167

Published 5 years ago

Review №168

Published 5 years ago

Review №169

Published 6 years ago

Review №170

Published 6 years ago

Review №171

They suck

Published 6 years ago

Review №172

Published 6 years ago

Review №173

Exalent service and a great frozen coffee as always

Published 6 years ago

Review №174

Published 6 years ago

Review №175

I ordered a coffee and three sandwiches for my family. The service was so bad. When the girl asked me what I wanted, she had a look on her face like I was bothering her. She had a major attitude with everyone that came in while I waited for my sandwiches. She never said thank you or you’re welcome. Her manners and attitude are horrible and should not be working with people!
The croissant sandwiches were hard and my family said they were gross and didn’t eat them. This isn’t the first time they’ve been gross but it sure is the last time.

Published 6 years ago

Review №176

Published 6 years ago

Review №177

Published 6 years ago

Review №178

Published 6 years ago

Review №179

It's ok

Published 6 years ago

Review №180

Awesome customer service

Published 6 years ago

Review №181

Published 6 years ago

Review №182

The staff is friendly and remembers their regulars here. Always open! Here's to rare customer service that you don't get too often at most Dunks. Bonus:. They make my coffee the same way and the right way.....EVERY TIME!

Published 6 years ago

Review №183

Published 6 years ago

Review №184

Published 6 years ago

Review №185

Its dunkins if they are bD they are in trouble

Published 6 years ago

Review №186

Published 6 years ago

Review №187

Published 6 years ago

Review №188

Published 6 years ago

Review №189

Always friendly and make my coffee perfectly

Published 6 years ago

Review №190

Published 6 years ago

Review №191

Not my favorite. It is inside the convenient store, so it is good, if you get coffee with other things. If not, I would rather go to real Dunkin. But the workers are nice, though.

Published 6 years ago

Review №192

Raj the manager is the best . I would have given 5 stars except for the young skinny Hispanic girl who works there and will completely ignore a long line of customers and just keep walking back and forth acting like she's cleaning or doing something that's so important but what's more important than taking care of a customer cuz if you don't have a customer paying then there's no business she needs to learn that

Published 6 years ago

Review №193

Published 6 years ago

Review №194

Good to grab before work

Published 6 years ago

Review №195

Published 6 years ago

Review №196

Published 6 years ago

Review №197

Just ok

Published 6 years ago

Review №198

Bla

Published 6 years ago

Review №199

Published 6 years ago

Review №200

Published 6 years ago

Company information
  • 8 photos
  • 200 reviews
  • 3.7 rating
  • Phone: +1 978-667-8588
  • Website: https://locations.dunkindonuts.com/en/ma/north-billerica/80-chelmsford-rd/335900?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=335900&y_source=1_MTIxMTAxMzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Address: Petrolex Gas Station, 80 Chelmsford Rd, North Billerica, MA 01862, United States
  • Coordinates: 42.5873954, -71.30725749999999
Categories
  • Coffee shop
  • Bagel shop
  • Bakery
  • Breakfast restaurant
  • Donut shop
  • Fast food restaurant
  • Takeout restaurant
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Service options
  • Kerbside pickup: Yes
  • Delivery: Yes
  • Drive-through: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Great coffee: Yes
Popular for
  • Breakfast: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
  • Comfort food: Yes
  • Late-night food: Yes
  • Quick bite: Yes
  • Vegetarian options: Yes
Dining options
  • Breakfast: Yes
  • Brunch: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Dessert: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
Crowd
  • Family friendly: Yes
  • Tourists: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes