Apparently I bought ice for the price of a Venti iced matcha latte. I did not ask for extra ice, I did not get my moneys worth. I am disappointed as Starbucks already is expensive.

Published 5 months ago

Excellent service and their store manager is awesome. Someone had accidentally messed up my order and they gave me store credit and the drink for free. Didn’t have to say a word and it wasn’t like I was waiting a long time either.

Published 6 months ago

I'll start by saying that when you walk in you're greeted by everyone as if you're an old friend that hasn't been seen in a while.
Everyone's always pleasant and friendly. Always welcoming. These people believe in good service and great customer relations.
The store is always spotless and clean.
There are the usual brand cups, mugs, and whatnots to shop for neatly stocked on shelves in the lobby.
There are simple hot and cold menu items from bagels to sandwiches. They'll gladly heat up and toast your bagels and sweet treats.
There's WiFi available free of charge as well as clean tables to put your laptop on.
They don't rush you to finish your coffee and sweets or sandwich so relax.

Published 5 months ago

Fast and drinks always A1.. top 3 in north last Vegas!

Published 3 months ago

I didn't have a good experience. The drink that I order at least 3 times a week was make a lot different. The lady gave me a venti size cup with a third of the cup empty. And another third taken up by Kohl. So I probably got 1/3 of coffee. She told me the drink I ordered "Normally comes in a tall".. Soooo why did she sell me the Venti? I always order venti size and my cup is filled. I also ask for it upside down but I didn't even get cold foam... I already drove to their location. Which isn't in my area, but in order to have my drink replaced, customer service had me tap dancing, giving the store a number giving the time sending a copy of the receipt. I was not impressed. There are a lot of other things I could. Do if I was cheating other than get a starbucks drink. I know it may be protocol, but they never asked me for it before. They just asked for which store. I have it on my app but it was a lot to waste my gas not to get the drink I asked for and when I inquired. The lady seemed unwilling and unyielding as if she knew I was wrong about the drink I get all the time. She didn't say anything after placing the drink on the counter she just walked away...

Published a year ago

I got the double cooked bacon sandwich and my bacon doesn’t look done at all called 3 times and was hung up on not even a hello smh

Published a year ago

My favorite location.

I always order my coffee before leaving home for work, and they baristas always have it ready for me by the time I get there.

They always greet me by my name with an amazing attitude!

I wish I knew their names but after all this time I haven't had the chance to ask.

But I go any day from Mon to Friday and they are the early morning crew from 4AM

Published 8 months ago

Whoever made my quad Caramel Machiato this morning……thank you! Best I have ever had, first sip made me smile. Great way to start the day, thank you again!!!!!

Published 8 months ago

Fast and drinks always A1.. top 3 in north last Vegas!

Published 3 months ago

Published 3 months ago

Published 3 months ago

Thank you to the crew that sang Happy Birthday to my wife!

Published 3 months ago

Published 3 months ago

Published 4 months ago

Published 4 months ago

Medicine ball is exactly what I needed with this cold night. thank you

Published 4 months ago

I'll start by saying that when you walk in you're greeted by everyone as if you're an old friend that hasn't been seen in a while.
Everyone's always pleasant and friendly. Always welcoming. These people believe in good service and great customer relations.
The store is always spotless and clean.
There are the usual brand cups, mugs, and whatnots to shop for neatly stocked on shelves in the lobby.
There are simple hot and cold menu items from bagels to sandwiches. They'll gladly heat up and toast your bagels and sweet treats.
There's WiFi available free of charge as well as clean tables to put your laptop on.
They don't rush you to finish your coffee and sweets or sandwich so relax.

Published 5 months ago

Apparently I bought ice for the price of a Venti iced matcha latte. I did not ask for extra ice, I did not get my moneys worth. I am disappointed as Starbucks already is expensive.

Published 5 months ago

Published 5 months ago

Clean great service good food and drinks

Published 6 months ago

Published 6 months ago

Published 6 months ago

Excellent service and their store manager is awesome. Someone had accidentally messed up my order and they gave me store credit and the drink for free. Didn’t have to say a word and it wasn’t like I was waiting a long time either.

Published 6 months ago

Published 6 months ago

Published 7 months ago

Too long

Published 7 months ago

Published 7 months ago

Published 7 months ago

They are supposed to run at 7:30 and it's not even 7pm...
Why do they close before the stipulated time???
Maybe they don't want to sell or do they no longer want to work???

Published 8 months ago

Whoever made my quad Caramel Machiato this morning……thank you! Best I have ever had, first sip made me smile. Great way to start the day, thank you again!!!!!

Published 8 months ago

Could be a little more friendly

Published 8 months ago

Jocelyn was amazing!!! 😊

Published 8 months ago

Very nice new store.

Published 8 months ago

Published 8 months ago

My favorite location.

I always order my coffee before leaving home for work, and they baristas always have it ready for me by the time I get there.

They always greet me by my name with an amazing attitude!

I wish I knew their names but after all this time I haven't had the chance to ask.

But I go any day from Mon to Friday and they are the early morning crew from 4AM

Published 8 months ago

Published 9 months ago

Great tasting drinks. Keep smiling!

Published 9 months ago

Published 9 months ago

Went to the facility who's sign and advertisements say open til 8. They closed at 6

Published 10 months ago

Published a year ago

Published a year ago

Everyone here is amazing they let people in when they have no money. Awesome management and crew.

Published a year ago

Published a year ago

they are very professional and even when they get a drink wrong they always make it up

Published a year ago

I got the double cooked bacon sandwich and my bacon doesn’t look done at all called 3 times and was hung up on not even a hello smh

Published a year ago

Published a year ago

Great product, great service

Published a year ago

I didn't have a good experience. The drink that I order at least 3 times a week was make a lot different. The lady gave me a venti size cup with a third of the cup empty. And another third taken up by Kohl. So I probably got 1/3 of coffee. She told me the drink I ordered "Normally comes in a tall".. Soooo why did she sell me the Venti? I always order venti size and my cup is filled. I also ask for it upside down but I didn't even get cold foam... I already drove to their location. Which isn't in my area, but in order to have my drink replaced, customer service had me tap dancing, giving the store a number giving the time sending a copy of the receipt. I was not impressed. There are a lot of other things I could. Do if I was cheating other than get a starbucks drink. I know it may be protocol, but they never asked me for it before. They just asked for which store. I have it on my app but it was a lot to waste my gas not to get the drink I asked for and when I inquired. The lady seemed unwilling and unyielding as if she knew I was wrong about the drink I get all the time. She didn't say anything after placing the drink on the counter she just walked away...

Published a year ago

I thought it was just me having a bad day but I come here to leave my review and notice a trend in horrible customer service with this location. I ordered a bacon, sausage egg wrap through DoorDash, when I opened the bag, no wrap in sight, instead they threw in a tiny egg sandwich a quarter of the size of what the wrap usually is and didn’t not even bother to refund me the money for the wrap which cost twice as much than what I actually received. Never again.

Published a year ago

Published a year ago

Published a year ago

The lady at the counter charged me 20 extra dollars. I basically paid for the young man in front of me because the cashier was too incompetent. I had a somewhat large order and did not realize I had been over charged until it was time to pick up my order. The young man obviously had no money and could not pay for his 20 dollars worth of food and drink. After the young man ordered, the cashier asked who else was ready to order so I told her we were waiting for the kid to finish his order. The cashier told me he was finished, so, I assumed he had paid for his own order. I had no idea she added my stuff to his. When I informed the cashier she had incorrectly put the young man's order with mine and I overpaid, she looked at me confused. I just left before getting refunded due to the fact she told me to wait and the store was busy. It is unacceptable Starbucks employs people who are incompetent. I generally do not do reviews, however, I do not pay for someone else's order. There was no reason to believe the young man was with me, I never once interacted with him. I will never return to this Starbucks location again.

Published a year ago

U can never go wrong with starbies.... like my daughter says... love getting a venti refresher of the dragon with half n half 😍 sometimes with a hint of coconut milk

Published a year ago

I Wanted a cup Of coffee, I like the blonde roast Verenda Blend
Which is Like a green bean instead of a roasted blend? So as I have been doing for ages. I purchased the instant Coffee packs in a box.
And As I always do. I
Asked for a courtesy cup of hot water with a little cream.
So this one particular store at 1380 West Cheyenne. In Las Vegas, Nevada Informed me, That it Is Against the law for them to supply me with hot water to make my coffee , that they could only give me room temperature water. Who drinks hot coffee at room temperature ? so I went to another business and they gave me a cup of hot water and cream to make my cup of joe
No purchase required at all just saying shame on Starbucks bad practices at that location

Published a year ago

Anytime I order a drink they always make them wrong. And they’re out of stock sometimes

Published a year ago

On September 14th at 5 pm , I went to this Starbucks location to participate in the buy one get one free drinks as part of their fall promotion. Unfortunately the manager was very rude and didn’t let us get the drinks we want , she stated that the iced chai wasn’t included. In the fine print the iced chai is included, we tried to show her but she refused to read it . Instead of being professional and cordial, she raised her voice and shut the window on us . I’ve never had an unfortunate experience as such , and I don’t understand why it escalated, I just wanted an iced chai which is apart of the promotion.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great service! Thank you guys!

Published 2 years ago

They never can get a mobile order right. Its either i have to wait additional 4 minutes because they haven't made the drink or i have to go back because they gave me the wrong drink. Today my drink wasnt ready and they didn't give me what i order. Paid $7 for ice coffee

Published 2 years ago

Published 2 years ago

Shout too this place and lady In drive thru for helping me made my day a lot better thank you you know who you are

Published 2 years ago

Shawanda took great care of me with another stores mistake. Thank you so much for the great service

Published 2 years ago

Published 2 years ago

Published 2 years ago

What can you say about Starbucks except I wish it cost less.

Published 2 years ago

Thee most complaining staff, WOW.
I like my coffee fresh,at purchase.

Published 2 years ago

Published 2 years ago

Great coffee

Published 2 years ago

A huge thank you to Courtney and Jenny at MLK and Cheyenne for help fixing my drink that another location messed up. They were super friendly, polite, professional and didn’t give me a hard time about anything. I would be back at this location because of these ladies! Thanks again Courtney and Jenny!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Had a large order, everything was ok
All was good.

Published 2 years ago

Published 2 years ago

Asked for extra hot white mocha and it was not made that way. It didn't even come with a stopper. All around sloppy .
I remember why I don't go there

Published 2 years ago

Best danish ever

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I love the tea here always hits the spot, customer service is always great!

Published 2 years ago

Published 2 years ago

Great customer service

Published 3 years ago

Published 3 years ago

Always fast and friendly service.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

No matter wat you can't go wrong with a treat...

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

I do mobile order often and this was the first time I went to this location and the first time I've had a negative experience. My order was estimated to be ready by 7:55 and I arrived just past 8 am. My food item was at the pick up but my drink was missing. I asked one of the baristas about it and while she made eye contact as I showed her that my order had two items, she effectively ignored me. She continued making drinks and I just stood there as they pumped out drinks that were time stamped much later. It was about five minutes until a different barista asked how he could help me. I explained that I was waiting for my drink and he asked his colleagues, including the first barista I spoke to and she said she didn't know what I ordered. Ultimately, he made my drink but I spent an unnecessary ten minutes in the shop where I was ignored by three different baristas after telling them my order was incomplete. There was no apology and no acknowledgement of an error. Extremely disappointed and frustrated with the lack of customer service at this store and will not be returning to this Starbucks again.

Published 3 years ago

First girl In the drive through was really disrespectful , no manners at all . once I pulled in and asked for one second so I can place my order she waited then had attitude. After that I pulled into the drive thru window she cursed a few times.
Would've rated it 1 star but NATE attended me afterwards and was cool💯✌🏽

Published 3 years ago

Published 3 years ago

One of the worst Starbucks ever

Published 3 years ago

Excellent staff and Venue.

Published 3 years ago

Published 3 years ago

Selective dealings, not cool. Treat everyone the same

Published 3 years ago

Made my drink incorrectly multiple times

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Great service

Published 3 years ago

I order a Trenta Vanilla cream cold brew coffee thru Uber Eats. When I opened the bag the cup had ice, cold foam & caramel drizzle. NO COFFEE. I called the store & the girl that answered said she knows there was coffee in there because she made it herself. I put a review in thru Uber Eats. I also requested the Uber driver call me. Never heard back from this store or the Uber driver. I will not be ordering from this location again.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Great service, awesome people, great drinks!!

Published 3 years ago

perfect

Published 3 years ago

I have an appointment.. no sorry an addiction.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Slow service. Always out of stock! VERY rude customer service from staff & management. I ordered a grande vanilla iced coffee with cream; they’re out of vanilla, per usual… cool. I asked for a grande iced coffee with cream & 3 pumps of white mocha, venti cup xtra ice. They gave me a black coffee with 1 pump of white mocha. Not only did they charge me .60 for the sauce in my coffee which NEVER happens when I order this drink, they told me if I wanted cream, which is included with the coffee any other time I order, I’d have to pay an additional.60 for it. This came from management! I did not know I was charged for the sauce OR that it was made incorrectly until I left and checked my mobile receipt. They did not provide a receipt or label the cup because they’re scammers. Clearly, the manager here is more focused on bonuses and collections by overcharging customers & keeping inventory low. I came by last week for a caramel ribbon crunch frappe and they were out of caramel and crunch. Go figure. Lazy, rude staff. I asked for a refund & returned the coffee after speaking with the manager and he returned the coffee back to me with a side of cream instead of refunding me. I shouldn’t have to argue with baristas before work over wanting cream in my coffee. I’ll never return to this location.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Fresh coffee every time and very friendly people work there

Published 3 years ago

I have never been more disgusted in my life at the lack of respect this Starbucks shows their customers, AND their employees. I’ve never seen a leprechaun before in my life but one came out handing me my vanilla bean frappé, shirtless and sobbing. He begged me to free him and in exchange he would give me gold. I told him no, I don’t accept money from strangers, but I could sneak him out. He then asked me if I could help the rest of his friends and siblings out. Obviously I said yes and he led me to the basement where I saw a bunch of enslaved leprechauns working themselves to death. They haven’t been paid at all nor have they left the building since they’d been caught. Despicable.

Published 3 years ago

This location SUCKS they never have anything. They are slow how can you not make Frappuccino’s at this time. I order but get to the window we don’t have any vanilla nothing! This is the third time the one down the street has everything. I gave them 3 chances never again!!!!

Published 3 years ago

Love their coffee

Published 3 years ago

Published 3 years ago

Fast, reliable service... Great coffee and yummy breakfast sandwiches.

Published 3 years ago

Fast yummy clean

Published 3 years ago

Published 3 years ago

Este café ☕ es el mejor siempre asen bien todo y los trabajadores son muy amables

Published 3 years ago

Published 4 years ago

Published 4 years ago

I don't always have money for this luxury.
I always get the caramel Frappuccino. This location is not the best at preparing it.

Published 4 years ago

The employees tried to close the store 15 minutes early by locking the door and shutting off the lights. We went thru the drive thru and they turned that off too right after helping the car in front of us. When we pulled up to the window they pretended they weren’t there and kept peaking around the corner. Finally they opened the window (still 10 minutes before closing time) and said they were out of hot drinks.

Published 4 years ago

Published 4 years ago

Always so friendly and make my drink order perfect each time.

Published 4 years ago

Always clean and quick

Published 4 years ago

Published 4 years ago

The Starbucks that is always out of stuff. Someone please tell the store manager the sale is more important then the bonus. Order some stock man. Smh

Published 4 years ago

Published 4 years ago

A very pleasant visit, great customer service

Published 4 years ago

Starbucks is a terrible place to visit. Watered down over priced coffee.

Published 4 years ago

Great latte as always

Published 4 years ago

Published 4 years ago

I just came in to wait for a lyft
Friendly workers

Published 4 years ago

Very slow service. Sat in the drive thru with 2 cars in front of me for over 15 minutes. Order was still wrong when I got to the window. Next time Ill just wait until I get further out to stop at a starbucks

Published 4 years ago

Published 4 years ago

Staff are nice and friendly. Love my starbucks

Published 4 years ago

This Starbucks is chaotic. People’s to-go orders and mobile orders were all over the tiny little counter space clogging up the window where they deliver drinks. Other people were handling the drinks, lifting them up to check/touching the lids. Cashier double charged me and duplicated my drink order, didn’t notice until I left.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Best coffee in the world

Published 4 years ago

Published 4 years ago

Great place. Delicious

Published 4 years ago

Please address the wait.

Published 4 years ago

Published 4 years ago

Awesome place for a coffe! Really nice people who work there, they are in my way to work and always is nice to go with them and be greeting by my name.

Published 4 years ago

Published 4 years ago

❤️❤️❤️

Published 4 years ago

Published 4 years ago

I'm a big coffee drinker!! And I drink the same thing EVERYDAY!!! But this location is not up to the Starbucks standard. I wanna order what I want without them telling me they don't have it, because they don't wanna brew it. Lazy!!! In the picture there's 4 cups of coffee, but I only ordered 2. They tried to give me something that I didn't order to pass for what I did order. STOP DOING THAT TO YOUR CUSTOMERS!!! People that really drink coffee will definitely know the difference. AND THE CUPS ARE MESSY!!!!!!!

Published 4 years ago

Very upset how this Starbucks went down hill

Published 4 years ago

I love it been going for yrs

Published 4 years ago

Always great

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Skip this location and go to another starbucks... The wait is always longer for some reason, they are unprofessional and on top of that your drink will be served to you at boiling temp..... So you won't be able to even drink it for another 30 minutes

Published 4 years ago

Published 4 years ago

I'v NEVER had such bad experience at a Starbucks other than at this location employees are ghetto and so spiteful its honestly SAD!

I asked and paid full price for a venti with no ice like always. Their employees are so spiteful they gave me a half full venti cup without the ice, I guess their way of messing with us was to give me a half full cup because it didn't have ice...which is not at all ok when I paid almost $6 for a venti like I said we've never had an issue with that before. I very politely returned it and asked that it be filled because I paid for a venti. Meanwhile they were laughing in our face and mocking us they gave me a new one that still wasn't what I expected. I would give them a zero stars if that was an option!

Very poor employee service!!!

Published 4 years ago

Published 4 years ago

Drinks are horrible, I have purchased in the mornings and I am now 100% sure they don’t know how to make drinks . This morning was the last time I ever go to this location. Waste of money couldn’t even drink it was so nasty .

Published 4 years ago

Published 4 years ago

Tired of waiting in the drive thru backed out and left

Published 4 years ago

I don’t see how they have a 4.2 when this is the worst store I have ever been to. Their baristas are unprofessional and super ghetto, they don’t ever know how to make a simple drink. This location needs to be closed or they need to hire new staff.

Published 4 years ago

Almost always gets my order wrong. I never get anything special! Its stuff on the menu and somehow they still manage to get at least half my order wrong. Not once, but the last 4 times I've gone. Never again.

Published 4 years ago

I will forever drink coffee here

Published 4 years ago

Published 4 years ago

Terrible waited 20 mins for the worst white chocolate MOCA I have ever had this keeps happening waste of time and money

Published 5 years ago

Friendly and fast service considering a small drive thru

Published 5 years ago

Purchased a tea with my Starbucks app earlier that day, ask for a refill, which Starbucks offers for coffee and tea, when you use the Starbucks app. Employee had no idea what I was talking about and denied the refill. Train your employees better about what they are selling and the app!!!

Published 5 years ago

they take forever and the girl at the speaker had a lil attitude 😐 don’t come here ever. also i saw a coworker smoking outside when the line was long 🙄🙄🙄🙄🙄🙄🙄

Published 5 years ago

I love coffee ❤

Published 5 years ago

Lady at drive through needs to speak up. I thought it was the speaker it's her. I asked what 4 times same level voice. Then at the window same thing she whispers the answers 3l4 times. Speak up

Published 5 years ago

Published 5 years ago

Love this place!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Beautiful location

Published 5 years ago

Why is it so cold?!

Published 5 years ago

Rude staff

Published 5 years ago

Published 5 years ago

I love coming to this location. The drinks always taste perfectly and the people in the drive thru are always super sweet 😊. Some locations in town you can tell the coffee is either burned but this one is always amazing. Thank you!!!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago