Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
The food and drinks are fine when you finally get them but service and wait times are unacceptable. You have lost a loyal customer for life. This is my closest location being only 5 minutes from my house but I will not be back. There is always some issue or another. Rude baristas or extremely long wait times. Today I waited 30 minutes in drive through line for a single drink and it was the last straw. If I had that kind of time I would go to Dutch bros.
Published 2 months ago
No consistency on drinks are made, one day it will be perfect the next day it’s like the barista was stingy with the ingredients. I’ve come several times and had my drink messed up, it’s truly not worth coming back. I suggest another Starbucks.
Published 3 months ago
I want to leave this review for the 2 young men who were the cashiers and and a young lady on the day/evening shift working around 5pm-ish today ..you guys were so professional, kind and really represented your company well as I sat and watched your hospitality to guests for 2 hours...Thank you signed a grateful customer .
Published 5 months ago
I ordered at the drive thru and purchased two Vanilla Bean Frappuccino's and a Bacon Gouda breakfast sandwich. My drinks were made perfectly but once I got home and started eating the sandwich I noticed that the top part of the bun was nearly rock solid. I am not sure how these sandwiches are heated but mine was well beyond toasted. I could not bite through the top bun. I ended up completely removing the top and eating the sandwich as is. Super disappointing! People, please check your food before you leave!!
Published 4 months ago
Whoever is making this locations Matcha Lattes should be retrained. This is the 4th attempt at ordering one here and each time it is wrong. It tastes so horrible, I have been a matcha latte lover for years and have ordered it at other Starbucks since this one started letting me down and it’s perfect elsewhere, but horrible here. I don’t know what they’re doing, too much powder or no syrup, all I know is it taste bitter and like I shoved dirt in my mouth. It’s so bad. Please fix this.
Published 2 months ago
Published 2 months ago
The food and drinks are fine when you finally get them but service and wait times are unacceptable. You have lost a loyal customer for life. This is my closest location being only 5 minutes from my house but I will not be back. There is always some issue or another. Rude baristas or extremely long wait times. Today I waited 30 minutes in drive through line for a single drink and it was the last straw. If I had that kind of time I would go to Dutch bros.
Published 2 months ago
No consistency on drinks are made, one day it will be perfect the next day it’s like the barista was stingy with the ingredients. I’ve come several times and had my drink messed up, it’s truly not worth coming back. I suggest another Starbucks.
Published 3 months ago
Published 3 months ago
Published 3 months ago
Published 3 months ago
drink orders are never correct
NEVER
a vanilla frappuccino soy milk no whip took 3 times to make.....
Again today another drink order is wrong
it's not what I ordered and not what she repeated back to me.
how they mess up every time & get an attitude because I ask for the drink I ordered and paid for.
******Update.. ordered ahead, got there at the pickup time and walked in to a store full of unsatisfied customers. All who have been waiting for their orders. Some just said they wanted to cancel & a refund because they could no longer wait. Customers were using profanity and storming out the door. After 23 minutes I approached the counter to inquire about my order. I was meet by a woman's hand going up 🤚and her saying we're making the orders and they'll be down at the end. Then rolled her eyes & turned away... Rude ass, ya know I was trying to give y'all the benefit of the doubt. Hey we all had a busy time or hard day at the job. But ya know what them folks was calling you earlier? I'm thinking they were right. UPDATE‼️nothings changed 👎still rude, coffee was cold.
Published 3 months ago
Coffee tasted like coffee. Employees didn't bother us. Couldn't ask for more.
Published 3 months ago
Published 4 months ago
I ordered at the drive thru and purchased two Vanilla Bean Frappuccino's and a Bacon Gouda breakfast sandwich. My drinks were made perfectly but once I got home and started eating the sandwich I noticed that the top part of the bun was nearly rock solid. I am not sure how these sandwiches are heated but mine was well beyond toasted. I could not bite through the top bun. I ended up completely removing the top and eating the sandwich as is. Super disappointing! People, please check your food before you leave!!
Published 4 months ago
Published 4 months ago
I want to leave this review for the 2 young men who were the cashiers and and a young lady on the day/evening shift working around 5pm-ish today ..you guys were so professional, kind and really represented your company well as I sat and watched your hospitality to guests for 2 hours...Thank you signed a grateful customer .
Published 5 months ago
Published 5 months ago
Published 5 months ago
Published 5 months ago
Clean store, friendly baristas, great coffee.
Published 5 months ago
Published 6 months ago
Published 6 months ago
Drive-thru was closed at 8:40 PM and no one attended to us when I pulled up to the window. I honked to get their attention but I was ignored completely. Unbelievable. This location closes at 9 PM, not 8:40 PM.
Published 6 months ago
Published 6 months ago
This is the slowest Starbucks in town. Even if you order ahead it’s going to take forever.
Published 7 months ago
Great food !
Published 7 months ago
Published 7 months ago
Hannah made me feel unwelcome and uncomfortable with her attitude, also the drinks were not made right, we ordered something upside down so it would be mixed and of course it was not. Very disappointing.
Published 7 months ago
The customer service was super rude .! My boyfriend was trying to order and the girl was so nonchalant like well why don’t you order this like never mind what did you want!!! Super rude man won’t stop me from going to my favorite Starbucks just thought I give my opinion if you not feeling work call in
Published 7 months ago
Published 7 months ago
Published 7 months ago
Laura , this review is thanks to you and your absolute lack of professionalism and manners. I asked for a venti pour over Italian roast. I was refused service by her and she laughed when i asked for the regional managers card. The store manager who was observing all this and knew better stepped in and stopped her from humiliating and being rude to me. I WAS SERVED WHAT I WANTED. Laura was instructed to make that coffee like a good girl since thats what her job and she did so with an unpleasant face 😂 because the other option was getting written up or fired.
Published 8 months ago
Published 8 months ago
Wow, 40-50 cents more than Aliante Starbucks andnSmiths Starbucks @Aliante Pkwy..when I asked the manager why the disparity she said she didn't know why??
Published 8 months ago
I tried to order ahead, but I believe 8 a.m. is like a really busy time for this location. Even still, they got me in and out quickly. I usually order a tall, cinnamon dolce latte with oatmilk, an extra shot, and extra hot, but this time, I wished I ordered a venti. Trenta, if there was such a thing for hot drinks.
Be careful, folks, you will be hooked if you go here. My day is never complete if I don't stop here first. I am bias though with the morning crew, Monday - Sunday!
Krista, you are the best barista EVER!
Published 8 months ago
Convenient and fast.
Published 8 months ago
The service and food was great. I just wish the atmosphere of Starbucks was cozy like it use to be, then I would dine in more often.
Published 8 months ago
Published 9 months ago
Published 9 months ago
Published 9 months ago
Published 9 months ago
The employee was rude. I ordered 2 drinks and they had 1 of the drinks ready pretty quick, they other one I waited 19 minutes..I had to ask what is taking so long since I already had 1 that the ice was melting. Common sense and good customer service is you service one order at a time. Period. I will NEVER go to this location again! I don't even care for Starbucks but definitely will not go to this one again!
Published 10 months ago
They scold you here for going through the empty drive thru if your order is not ready. Other than that it's okay. High school staff.
Published 10 months ago
The drinks are made with care and the food as well.
Published 10 months ago
I live right next door to this place. They never have cold brew no matter what time I come. And when I can get a drink I want it’s sub par. It takes forever. I literally drive 15 minutes to another one bc this one is terrible
Published 10 months ago
Published 10 months ago
Been in line for over 20 mins.
Published 10 months ago
Love this location. Staff members work as a team and is always willing to correct any mistakes. They are quick and friendly.
Published a year ago
I visit this Starbucks every morning ☀️ I am met every morning with joyful greeting by name. This Starbucks is very efficient, kind and accommodating. I want to especially shout out Stevie. Stevie always has a smile on his face and happy to be there. Thank you Stevie for all the love you give customers . I know for me it makes my day.
Published a year ago
I LOVE THIS STARBUCKS - This is my home starbucks and I go every morning - mostly to see my favorite 0500 staff : )
Shoutout to Steve for always making my drinks PERFECT and always making me feel seen and welcome. Steve is a bright star in a dark morning where he always has a smile and lends a listening ear if i need to vent before going into work.
The staff here are ALL great, the cafe is clean and tidy. I do wish they would get more of the new cups but thats it.
The restrooms are clean.
Any time I go to a different starbucks, I am disappointed in the service and staff.
I know this location can be hard to get into at times but it is well worth the pit stop!
Published a year ago
I visit this location pretty much daily. The staff is so incredibly friendly. Even when they're slammed they still take the time to welcome me with a "Good morning Chelsea" which always makes me feel so welcomed. 🥰
Published a year ago
Published a year ago
My go to Starbucks. Staff is always friendly and they are quick as they can be. This locations has some schools right around it so it gets busy in the mornings M-F but they always move as quick as they can. Parking is a little rough at these peek times if you are wanting to go inside but its not imposable.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
This is easily the most ghetto Starbucks location I have ever been in, and I've been in Starbucks stores all over the country over the past 20 years. I don't know what the deal is. Maybe this location is at a nexus of scumb@g activity, and I couldn't leave fast enough.
There was one homeless person camped out in the outdoor seating area smoking weed, and there was another one inside who left their grimy blanket on the floor, "stuff" on a table, and would come and go as if this was their apartment or something.
There was a large bloated garbage bag sitting outside next to the door when I came in, and it was still there when I left 45 minutes later.
To top it off, they CRANK ghetto music, and of course got my very simple order wrong.
The wifi was very good, however.
Published a year ago
Thanks so much to Savannah, Jasmine & Avian for a wonderful experience! Always friendly! I live close to North 5th and always walk to this Starbucks to get a frappuccino or just come visit them -:)
Published a year ago
Published a year ago
Came in today at 5:10am and made a order around 05:05, waited at the drive thru for 15mins just to find out no one is at the store but still took my mobile order, if u have new hours atleast update the app and the site
Published a year ago
Published a year ago
Published a year ago
Okay same as any Starbucks
Published a year ago
It's 53° with the air steady blowing directly on the seating areas. I already had a warm clothes on, but had to go back to my car for my jacket. My coffee got cold too fast and my sandwich was kinda warm.
I tried to ask the staff if they were cold too, but he said they feel fine and some other stuff that made no sense.
Published a year ago
Honestly and simply, the best one in town.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
They're very slow in the fat girl that makes the drinks is very rude there are rude they are all rude with attitudes. Like if they don't want to go to work they should stay home
Published a year ago
Fast and friendly service
Published a year ago
Published a year ago
Fascinating
Published a year ago
Today is red cup day so my daughter and I did separate app orders for pick up. I have done this before at this location with no problem. We both placed our order @ 9:06. When we got there the drive thru line was long so we waited in line for about 20 mins+. Finally got to the window to get our drinks, the girl hands me 2 drinks and says thanks for coming. With both app orders we had 3 drinks total and a cake pop. The girl at the window was young and seemed kind of frazzled so we were thinking she was new so we were patient with her so I just reminded her we had 3 drinks and the drink was right there so she handed it to me. Had to remind her about the red cups because she wasn't going to give them to me but she did give me 3. Left the drive thru, then I had to go to Circle K and when we got there my daughter realized she didn't get her cake pop. So we left Circle K and went back to Starbucks. I went inside, told the nice cashier that we were in the drive thru like 10 mins ago and I didn't get the cake pop. She told some other lady with sandy blonde hair and kind of a bob that I didn't get the cake pop. I showed the bob lady the receipt on the app that showed the cake pop was charged . The 1st thing she asks me "is that a screenshot", I moved the screen around "NO it's on the app". SHE THOUGHT I WAS LYING ABOUT A $3 CAKE POP!!! She said I remember that order, I did it like 20 mins ago. I told her we literally left the drive thru like 10 mins ago. Lady didn't account for the long wait time in the drive thru line. Just because you prepped it 20 mins ago doesn't mean I got it 20 mins ago. I felt she was kind of hesitant to give us what we paid for. I said I'm not lying, and the cashier was very nice and she said, your all good thank you. But bob hair lady was not nice and that's why I gave the low stars. And your new girl who was frazzled at the window, I can understand maybe she was overwhelmed because it was really busy, but she did forget 1 of our drinks (until I reminded her) and forgot to give me the red cups (until I reminded her), wouldn't it be conceivable that she forgot to give me the cake pop too? I wouldn't lie about a $3 cake pop, we almost didn't go back but my daughter paid for it and she wanted what she paid for. If I had bought it, I probably wouldn't have went back for an overpriced cake pop. From now on we'll go to the Starbucks on Camino Al Norte. They're nice over there and don't accuse you of lying. SMH!!!
Published a year ago
I came on the vets day. Apparently simply because Im married to a vet they gave me a free coffee. It was pretty good but I have to admit that I am bias toward my own home made french press brew... godda love that frenchie coffee!
Published a year ago
Published a year ago
Published a year ago
Published a year ago
The absolute slowest service in town. It makes no sense to have to sit in a drive thru line for damn near 30 minutes for some damn coffee. I can go to a restaurant and get a fully cooked meal for less wait time. I sat in line for almost 30 mins and when I got to the window my drink still wasnt ready
Right damn ridiculous! This Starbucks needs a better system in getting the customers orders ready and on there way. Wont be returning.
Published a year ago
Published a year ago
I wanted to love this location. Super cozy inside. But EVERY TIME my drink is so weak. I order 2 espresso shots just to watch them throw half of the blender down the drain. Barista today was so rude and scoffed when he saw my drink order (lots of modifications), even called another employee over to laugh at it. Definitely the last time I will be going to this location.
Published a year ago
This place has been “sold out” out of almost everything almost all the time on the app. Not sure if all of Las Vegas comes to this Starbucks only but its a bit ridiculous. The service is ok and the quality of the coffee varies day by day.
Published 2 years ago
The heavy white women at the window is extremely rude everytime I go I'm so tempted to not smack her through the window. How about quit if you don't like your job. I go there for the friendly Starbucks experience and I never receive it everytime she is at the window . Don't take your misery out on others who actually live happily .
Published 2 years ago
Published 2 years ago
Published 2 years ago
I live close to this location and have gotten a caramel macchiato there several times. I’d say 2/10 visits the drink tasted okay. Most times my $7 coffee tastes like warm watery milk!! And I even ask (and pay extra for) an additional shot of espresso each time. It’s so disappointing.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Instead of the Karen getting frustrated with my order and listening, she gives me the bacon egg and cheese sandwich, when I asked for the grueyre and bacon bites, and then gets frustrated when I asked for a grande in a venti cup and the rest with water... Ain't that hard. Over priced anyway
Published 2 years ago
Published 2 years ago
They are pretty good here with your order. Jasmine actually remembers customer orders which is great 👍🏼.
Published 2 years ago
I love Starbucks that people always take care of me I order my drink and they say oh you want this you want that it's like they always remember me and they take care of me and if my drink is not right they take care of me again I love Starbucks
Published 2 years ago
Out of every location I've visited nationwide..THIS LOCATION IS THE BEST...fast, efficient and friendly service every time. This location I'm never upset when I see a long line because these folks are fast and on point... Love you guys!!!! Thank you
Published 2 years ago
The drinks were made so well and I love it. Thanks Aaliyah.
Published 2 years ago
Love this place, great customer service, very prompt!
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Fast service and clean location
Published 2 years ago
Employees close up to 20 minutes early regularly.
Published 2 years ago
Published 2 years ago
Published 2 years ago
I love everyone in this store
Published 2 years ago
Published 2 years ago
Fast and friendly service always
Published 2 years ago
The heavy set blonde at the window (5/13/23 @12pm) is absolutely RUDE.
Published 2 years ago
Just got the last chocolate chip cookie today. It was the best cookie ever, almost godly. Feeling blessed.
Published 2 years ago
Published 2 years ago
The music was a little too loud for me but I know some like it that way. I think there needs to be a trash can outside, especially since there's outside seating.
Published 2 years ago
I luv how fast i recieve my drink.
Published 2 years ago
There super nice and super fast
Published 2 years ago
Published 2 years ago
Published 2 years ago
Is just the perfect place to start your day!
The people that work there are amazingly nice!
Published 2 years ago
Published 2 years ago
One of the nicest Starbucks I've been to.
Published 2 years ago
Just ordered a cold brew to go. Very fast service and my drink was awesome!
Published 2 years ago
The Usual Starbuck quality & service.
Published 2 years ago
Published 2 years ago
Good drinks but mobile order is slow.
Published 2 years ago
Great coffee and great service
Published 2 years ago
Friendly staff, fast service and mellow atmosphere.
Published 2 years ago
Tyson & Ms. Hazel are the BEST!!
Published 2 years ago
Friendly, fast, and informative..
One of the more better Starbucks
Published 2 years ago
Published 2 years ago
I always order ahead on the app. It's always ready when I arrive. The people are always friendly.
Published 2 years ago
Published 2 years ago
Very nice Starbucks, with helpful and polite staff. I went mid afternoin on a Friday and it was not crowded.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Usually this place is average not to rave about but today Victoria gave me excellent service. So shout out to her!! Thank you Victoria !
Published 2 years ago
Published 2 years ago
Published 2 years ago
Delicious drinks and friendly staff.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
We waited in line to get coffee this morning before work and once we were at the front their drive thru speaker stopped working. Not their fault, but instead of offering to take peoples orders manually that had been waiting (4 cars were behind us) they made everyone back up and leave. Now we can’t get coffee because we’ll be late to work. Im sorry for leaving 2 stars. I’m not mad, I’m just under caffeinated :(
(2 stars because she was still really nice)
Published 2 years ago
Always bomb. Service was great 👍
Published 2 years ago
This is the only Starbucks that always has everything out of stock. Ive been going to other Starbucks for years and everything is always in stock. Almost every week there’s something out of stock. And when they do have it in stock they get your order wrong.
Published 2 years ago
I love this starbucks especially the area if im at mcdonalds I can go across the street just to get a coffee instead of going to target are camino al norte starbucks just takes about 5 minutes for each order but I understand having to blend and make all the coffees and teas
Published 2 years ago
Love it thanks
Published 2 years ago
They make good drinks but the are incredibly slow. It’s ludicrous to be waiting 20 min in the drive through. I went inside, nobody in line and they are slow as snails having casual conversation moving with no haste. Why are people waiting 20 min and you have no line inside?They need to be trained.
Published 2 years ago
The passion pineapple refresher is awesome
Published 2 years ago
Published 2 years ago
They are always on top of it at this location!!! Drinks are always made great and fast!!
Published 2 years ago
Always great friendly service
Published 2 years ago
This place was wonderful! I could go into details but I am just passing through and need to get on the road again. I was impressed enough to take the time to review. Excellent staff team! Top notch service. The entire team makes you feel welcome from the minute you arrive, all the way til you are exiting the store.
Published 2 years ago
The staff at this location are very friendly and knowledgeable. My normal Starbucks location is under construction so I hopped on the 215 East to find another spot. Glad I did! Starbucks barista Avian even helped me find my new favorite latte. This is also a bright and spacious location if you plan to sit and work on your laptop. I will be back!
Published 2 years ago
Been here a few times always before 10am and they always "run out" of cold brew. I'm going to start going to dutch bros
Published 2 years ago
Overpriced
Published 2 years ago
Published 2 years ago
Published 3 years ago
This Starbucks has closed, the Starbucks is actually across the highway from these 2 marketplaces.
Published 3 years ago
The drive thru line was very short. The barista at the window was very pleasant and cheerful. I’m glad that this N 5th location is close to me. I had the Venti Mango Dragon fruit Refresher Lemonade. It didn’t make it home. Drank it all on drive back. Sooo delicious.
Published 3 years ago
Published 3 years ago
Published 3 years ago
No delivery! Booooo
Published 3 years ago
Published 3 years ago
Published 3 years ago
Shout out to the night crew! I pulled up with a 16 drink order and they nailed it! I know it was late, but the girl at window was the sweetest and brought out our drinks. Best Starbucks in Vegas❤️😉
Published 3 years ago
Horrible customer service pulled up to the line about 8:55pm. I guess they were closing up still cars in the drive threw. Wanted to ask them at the window if we could still order, these two young b lady’s. Wouldn’t even come to the window, acting like we weren’t even there. Honked the horn an they still didn’t come to the window. No respect they need some social skills. They need training. And that was disrespectful.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Really friendly workers here and quick with the drinks
Published 3 years ago
Good service friendly staff. Overall great experience
Published 3 years ago
The staff here is the best of any Starbucks I’ve ever been - I think I come here about 3-5 times a week, ever since they have opened, and not once have I had a bad experience!
Published 3 years ago
Published 3 years ago
Published 3 years ago
It's too bad they have so many good reviews but my experience has never been very good. They're the closest location to me but I don't think I'll return. They've never executed my chai latte well, it always just tastes like milk. And my breakfast order today was a sloppy, lazy mess. I've been a handful of times, so I feel I've given them sufficient chances. I don't want to waste my money anymore. It's unfortunate.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Man I had to get on here and give these kids some props! I haven’t had this pleasant of a customer service experience in a long time. Everyone was so happy and friendly. Big smiles, no issues answering questions. Not even a hint of “I don’t wanna be here” or any other kind of negative attitude. Great job guys 👍 keep it up. You all deserve a raise.
Published 3 years ago
Published 3 years ago
Love the crew that works at this location!! My Iced Blonde Vanilla Latte with Soy is always on point!! Can't say that for some locations in this area!! Thank you!
Published 3 years ago
Tried a new drink, now it's my fav🤗
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great staff. I don't like the cramped traffic in the front, it's still a cool spot. Chef L
Published 3 years ago
Every morning they provide fast service and the best frap or refresher with cheese croissant. Perfect start of my day.
Published 3 years ago
Published 3 years ago
Love my Carmel frappuccino.
Always make it good
Published 3 years ago
- 8 photos
- 200 reviews
- 4.1 rating
- Phone: +1 725-433-1863
- Website: https://www.starbucks.ca/store-locator/store/1031582/
- Address: 6665 N 5th St, North Las Vegas, NV 89084, United States
- Coordinates: 36.281216199999996, -115.13562399999999
- Coffee shop
- Breakfast restaurant
- Cafe
- Coffee store
- Espresso bar
- Internet cafe
- Monday: 4:30 AM–9:30 PM
- Tuesday: 4:30 AM–9:30 PM
- Wednesday: 4:30 AM–9:30 PM
- Thursday: 4:30 AM–9:30 PM
- Friday: 4:30 AM–9:30 PM
- Saturday: 5 AM–9 PM
- Sunday: 5 AM–9 PM
- Outdoor seating: Yes
- Drive-through: Yes
- On-site services: Yes
- Takeaway: Yes
- Dine-in: Yes
- Delivery: Yes
- Great coffee: Yes
- Breakfast: Yes
- Lunch: Yes
- Solo dining: Yes
- Good for working on laptop: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible seating: Yes
- Wheelchair-accessible toilet: Yes
- Coffee: Yes
- Prepared foods: Yes
- Quick bite: Yes
- Small plates: Yes
- Breakfast: Yes
- Lunch: Yes
- Dessert: Yes
- Seating: Yes
- Toilets: Yes
- Wi-Fi: Yes
- Wi-Fi: Yes
- Casual: Yes
- Cosy: Yes
- Trendy: Yes
- Family friendly: Yes
- Groups: Yes
- Tourists: Yes
- Transgender safe space: Yes
- Accepts reservations: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes
- Parking: Yes
- Dogs allowed outside: Yes