I was shopping at Smiths and decided to grab a drink while my daughter was checking out. When I walked up to the counter a small written note was on the counter "be back soon" written on a piece of scap paper.
I patiently waited for about 4 minutes when a young lady came walking up looking upset I was waiting. I smiled and said "Good Morning" and she did not reply just threw her jacket down crumbled up the paper that was on the counter. I thought maybe she didn't hear me so I said it again "Good Morning" still no reply or aknoweledgement that I was standing there. While still not even looking at me or aknolwdging I was there she said "what do you want" while still doing things behind the counter..still no smile no eye contact and I barley heard her.
I at that point I just walked away. Her negative and rude attitude was nit something I was willing to deal with. I understand people have bad days but you can not bring it to your job.

I left and went to Dutch Bros where I always get positive happy service. I will not visit Starbucks location again.

Published a year ago

This Starbucks in smiths is awesome. The smiths in Aliante. Everyone I have met there does a great and professional job. Very friendly and kind. Thank you to everyone there. Brian and Sharon

Published 10 months ago

The "manager" (cause she threw it out there 2 times) is beyond rude and talks to customers like they are children. She informed people in line waiting to purchase cups that if we break it she will make us buy it and that she will put a limit on cups cause she can. Starbucks inside Smith's will hire anyone and make them a manager. Starbucks can definitely do better.

Published 2 years ago

Extremely rude! Terrible!Received the wrong drink so waited 15 min in line to get my correct order. Instead, Nessa (shift supervisor), came to the window and said she knows my drink was correct because she made it! Didn't believe me and demanded to see the label on the cup. Rudely, said she would make another one. I told her I wanted a refund. At first, she refused. I repeated I want a refund.  She snaps back "Fine, but you're not getting both, your drink and a refund!" Wasted 30 min. to be treated extremely, unbelievably rude! Will NEVER return!!!

Published 4 years ago

Out of my drink option (app didn’t say they were, used mobile app to place order for pickup) yet they cant refund after the fact which makes no sense…..I don’t recommend using pickup ahead at this location. Not sure if they actually have it in stock. They are not helpful at all.

Published a year ago

Robyn (name on the badge). No customer service. Rude. She didn’t even tell us when our drinks where ready. Usually I go to the other location outside Smith’s but they are close. Never experienced this at Starbucks.

Published 3 years ago

Love it when I'm told by a barista that I can't carry a firearm while ordering (company policy) and the grocery store manager of the Smith's Groceries it's located inside of sets them straight. Thank you Smith's for caring about your customer's Constitutional Rights.

Published 6 years ago

It's imposible to live without um Starbucks for a incredibul tasting coffee meanwhile your husband and sons go shopping for a special Sunday's lunch joining all the family.

Published a year ago

Published 9 months ago

This Starbucks in smiths is awesome. The smiths in Aliante. Everyone I have met there does a great and professional job. Very friendly and kind. Thank you to everyone there. Brian and Sharon

Published 10 months ago

Ordered via the Starbucks app. My drinks were ready just as promised on the order.

Published a year ago

I was shopping at Smiths and decided to grab a drink while my daughter was checking out. When I walked up to the counter a small written note was on the counter "be back soon" written on a piece of scap paper.
I patiently waited for about 4 minutes when a young lady came walking up looking upset I was waiting. I smiled and said "Good Morning" and she did not reply just threw her jacket down crumbled up the paper that was on the counter. I thought maybe she didn't hear me so I said it again "Good Morning" still no reply or aknoweledgement that I was standing there. While still not even looking at me or aknolwdging I was there she said "what do you want" while still doing things behind the counter..still no smile no eye contact and I barley heard her.
I at that point I just walked away. Her negative and rude attitude was nit something I was willing to deal with. I understand people have bad days but you can not bring it to your job.

I left and went to Dutch Bros where I always get positive happy service. I will not visit Starbucks location again.

Published a year ago

I'm a self made Starbucks' junkie. I love the medicine ball tea.

Published a year ago

Out of my drink option (app didn’t say they were, used mobile app to place order for pickup) yet they cant refund after the fact which makes no sense…..I don’t recommend using pickup ahead at this location. Not sure if they actually have it in stock. They are not helpful at all.

Published a year ago

Just average. Crew not particularly excited about working.

Published a year ago

It's imposible to live without um Starbucks for a incredibul tasting coffee meanwhile your husband and sons go shopping for a special Sunday's lunch joining all the family.

Published a year ago

Thumbs up.

Published 2 years ago

Published 2 years ago

Published 2 years ago

There was nobody in line worker rushed to make my simple caramel iced coffee... poured way too much creamer instead of coffee.

Published 2 years ago

Published 2 years ago

The "manager" (cause she threw it out there 2 times) is beyond rude and talks to customers like they are children. She informed people in line waiting to purchase cups that if we break it she will make us buy it and that she will put a limit on cups cause she can. Starbucks inside Smith's will hire anyone and make them a manager. Starbucks can definitely do better.

Published 2 years ago

Published 3 years ago

Robyn (name on the badge). No customer service. Rude. She didn’t even tell us when our drinks where ready. Usually I go to the other location outside Smith’s but they are close. Never experienced this at Starbucks.

Published 3 years ago

The older lady who works on 3/12/21 7 a.m was so rude early morning she had extremelybad attitude. She doesn’t deserve to be working in Starbucks. We pay hefty price for coffee just to be treated poorly

Published 4 years ago

First time trying a cup of coffee and the service was aweful and so was the coffee. Go elsewhere!

Published 4 years ago

Extremely rude! Terrible!Received the wrong drink so waited 15 min in line to get my correct order. Instead, Nessa (shift supervisor), came to the window and said she knows my drink was correct because she made it! Didn't believe me and demanded to see the label on the cup. Rudely, said she would make another one. I told her I wanted a refund. At first, she refused. I repeated I want a refund.  She snaps back "Fine, but you're not getting both, your drink and a refund!" Wasted 30 min. to be treated extremely, unbelievably rude! Will NEVER return!!!

Published 4 years ago

Published 4 years ago

I would give it a zero if I could...the lady was so rude.. if she is going to be there every time I want a coffee, there is no way I'm going back.

Published 4 years ago

Published 4 years ago

Published 5 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Bought 1 small Frapuccino.

Published 6 years ago

To strong for me so I ordered blond

Published 6 years ago

Published 6 years ago

To liberal

Published 6 years ago

Published 6 years ago

Published 6 years ago

If you're looking for a healthy muffin to go with your coffee. Try the morning muffin
Best wsrm

Published 6 years ago

Published 6 years ago

Published 6 years ago

Love it when I'm told by a barista that I can't carry a firearm while ordering (company policy) and the grocery store manager of the Smith's Groceries it's located inside of sets them straight. Thank you Smith's for caring about your customer's Constitutional Rights.

Published 6 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

By definition, it's a rip off.

Published 7 years ago

Not too shabby

Published 7 years ago

Published 7 years ago

Published 8 years ago

Inside Smith's so great to grab a cup before you shop.

Published 8 years ago

Published 8 years ago