It's a very nice starter shop. Employees are very friendly. That's where I usually go when I'm in town for my groceries. North Las Vegas. Very beautiful. Very clean and they got a great sushi bar

Published 3 months ago

Great bakery and store I’m always ordering cakes here for everyone. We have a huge family so we have a birthday almost every month. The bakery woman is nice and does a nice job on the cakes. She’s an elderly woman and very attentive and nice. They have a good produce section. I usually like to only buy organic at Whole Foods and Sprouts but they have a small organic section and it’s much nicer than a few of their competitors.

Published a year ago

I leave near by this store. However, I don't find everything that I need in this store. Also, since the new ownership, the prices are much higher. Most of the staff are friendly and helpful. Unfortunately, they have some employees who are quite rude when customers are asking for help.

Published 3 months ago

This location at Aliante is clean,fully stocked.
The staff are froendly,knowledgeable about their stocked products and where they can be located. Cashiers are friendly and efficient

Published 3 months ago

Staff is friendly amd most customers are okay. It's guaranteed to witness shoplifting. No drama, no interaction between staff and thiefs. Just blatant stealing seen every time I have been there.

Published 3 months ago

I stopped here to buy a couple of things for a luncheon. There was no problem finding parking. No masks are required. Neat and clean interior. Zelda at self checkout was excellent. I added a couple pictures of her in the red vest. She went out of her way to help me find one of the items at the other checkout stand. When I was ready to self checkout she asked me if I needed help. She was so friendly and cheerful. It was a very nice experience.

Published 3 years ago

Although busy, Smiths had enough staff to keep the store clean, they had workers picking up things and that matters... if I walk into a store, jumbled, messy and packed....it's the messy that turns me around...I really like the cheese bar... the workers are friendlier more days than not... the parking lot is rough... but people are willing to accept an apology if a mistake is made...people are gentler, kinder with each other... at least in my trips... I'm thankful...

Published 3 months ago

Self checkout is pathetic ! 3 people standing and when you press for attendant help you almost have to set your station on fire to get any help. Then when they do finally come they act like they have done you a big favor… Hello 👋🏻 I just did the checkout job, all you have to do is pay attention and help us finish our transaction. Then with the attitude, omg!! “Sir sir sir don’t yell at me! God grief all I did was say I’d like you to do your job. Read the screen and then act with the proper response, don’t tell me you didn’t see it rather say I wasn’t paying attention.

Published 3 months ago

Nice Italian gem stuck in the middle of the desert 🏜

Published 2 months ago

Good selections and the prices are affordable. Their vegetable section is smaller than other competitors.

Published 2 months ago

Published 2 months ago

Staff is friendly amd most customers are okay. It's guaranteed to witness shoplifting. No drama, no interaction between staff and thiefs. Just blatant stealing seen every time I have been there.

Published 3 months ago

Published 3 months ago

Published 3 months ago

It's a very nice starter shop. Employees are very friendly. That's where I usually go when I'm in town for my groceries. North Las Vegas. Very beautiful. Very clean and they got a great sushi bar

Published 3 months ago

Published 3 months ago

This location at Aliante is clean,fully stocked.
The staff are froendly,knowledgeable about their stocked products and where they can be located. Cashiers are friendly and efficient

Published 3 months ago

Clean and organized, have great sales weekly

Published 3 months ago

I leave near by this store. However, I don't find everything that I need in this store. Also, since the new ownership, the prices are much higher. Most of the staff are friendly and helpful. Unfortunately, they have some employees who are quite rude when customers are asking for help.

Published 3 months ago

I was pleasantly surprised with this store. It was clean and well maintained. They had a great selection of items, and the service was good.

Published 3 months ago

Self checkout is pathetic ! 3 people standing and when you press for attendant help you almost have to set your station on fire to get any help. Then when they do finally come they act like they have done you a big favor… Hello 👋🏻 I just did the checkout job, all you have to do is pay attention and help us finish our transaction. Then with the attitude, omg!! “Sir sir sir don’t yell at me! God grief all I did was say I’d like you to do your job. Read the screen and then act with the proper response, don’t tell me you didn’t see it rather say I wasn’t paying attention.

Published 3 months ago

Published 3 months ago

This is a busy, busy smiths. Granted, all grocery stores are going to be busy during the holidays, but this one in particular is always busy no matter the season. Inside is not anything special compared to other smiths, but at least they still sell sushi here, unlike other locations .

Published 3 months ago

Published 3 months ago

Although busy, Smiths had enough staff to keep the store clean, they had workers picking up things and that matters... if I walk into a store, jumbled, messy and packed....it's the messy that turns me around...I really like the cheese bar... the workers are friendlier more days than not... the parking lot is rough... but people are willing to accept an apology if a mistake is made...people are gentler, kinder with each other... at least in my trips... I'm thankful...

Published 3 months ago

Published 3 months ago

Has everything we need and it's pretty cheap

Published 3 months ago

Clean, well stocked. Excellent presentation and well organized

Published 3 months ago

Not happy with the meat I've had multiple times I had to return items but I like there pharmacy

Published 3 months ago

Published 3 months ago

Chicken is great. Delicious tenders.

Published 3 months ago

All merchandase o k

Published 3 months ago

Prices are fair, but there's not a big variety of products.

Published 3 months ago

Published 4 months ago

Has a good selection of GF products.

Published 4 months ago

Quality of produce is better than Walmart, but quality of meat is trash. Also literally none of their products are in the aisles that the website states they’re in, so it’s always a headache to find anything in this store. Solid 3/5.

Published 4 months ago

This is an older store and it's very small compared to some of the newer Smith's, but i like it because the staff is very nice and it's easier to get in and out quickly due to it's size.

Published 4 months ago

Good Selection

Published 4 months ago

Always clean and easy to find things

Published 5 months ago

Very clean and well stocked.

Published 5 months ago

They're cool!?

Published 5 months ago

This store is very clean. Employees are polite and extremely helpful. I was looking for an item that was moved from it's usual spot and was helped out by the lady at the deli counter. She took me to what I was looking for instead of just pointing and stating what aisle it was in.

Published 5 months ago

Published 6 months ago

Published 7 months ago

Been going to this store for about five years now and unfortunately, I think I’ll drive further for a better experience. They allow people to sell incense and other odd products, or just ask for money. Went today and there weren’t any carts available, had to go out to a cart return and get one. Lots or empty product displays (gave them the benefit of the doubt during Covid, now it’s just silly). Meat section always smells funky and all the packaged meat is seemingly wet. Sometimes blank best by dates. Bought hamburger several times that went very bad way before it’s best by date.

Also, I don’t know who is propping up the stinky cheese market at this store that makes it viable to keep that awful smelling cheese section, but it makes for an unpleasant shopping experience.

To kick it off, you often get pushed into using self checkout because they’ll have three people running self, but little to no employees on registers.

If I wanted cheap, I’d go to Winco. Guess I’m going to have to go to Sprouts or find a nicer store further away.

Published 7 months ago

OMG, BEEN COMING HERE FOR 10+ YEARS, STAFF IS NICE THERE IS A COUPLE OF ASSOCIATES WHO AREN'T [ONE IN PRODUCE AND THE OTHER IN DELI AND AT TIMES WORKS MEAT DEPT] BUT TODAY THE STORE IS FILTHY, LOOKS LIKE THE CENTENNIAL STORE OR A WALMART ON CRAIG RD.

Published 7 months ago

Decent produce, good quality Boars Head cold cuts.

Published 7 months ago

Smiths is a good grocery store.

Published 7 months ago

Published 7 months ago

Published 7 months ago

The quality and levels of customer service has declined. I went to shop late night and went to self checkout and for some reason a Mexican lady with draw on eyebrows (maybe she was the manager) suggested we let her check us out after she called the guy working in the area to her and started talking to him telling him whatever then he suggested we let her check us out, but she didn’t tell the man next to us to do the same. I felt that she may have thought we were going to steal which was not the case but either way I was offended . After that I would rather drive to Sprouts or order delivery from another store. I’m also tired of solicitors outside the store with their money schemes .

Published 7 months ago

Published 7 months ago

No one ever answers, endless transfers

Published 8 months ago

Been shopping at this Smith's for close to 20 yrs. Lately my issue is every time I'm here I'm approached by either a lady trying to sell me incense (who I've told no at least 1,000 times) or some random dudes trying to get me to take a survey or buy candy for their basketball team. Both when entering AND exciting. I can't even send my wife to get groceries they make her so uncomfortable. We just want to get our groceries in peace. I avoid this store as much as possible.

Published 8 months ago

The buns didn't make it 2 days before they got moldy.

Published 8 months ago

Store is ok. Although if you want starbucks after you shop you have to go out and come back in and then exit through the self checkout. Buy your coffee before checkout. Second the pickup groceries is very slow. Checked in at 5:50 didn't have my groceries in fact order got cancelled because apparently they were never pulled even though i was notified. I could have gone in faster. I pre order to make it quicker. Also not enough spaces. Cars line up and fight to get one of the 7 spots. Seventh spot is hidden by the dumpster. Only one person working the pickup.

Published 8 months ago

Published 9 months ago

Deli area and fresh bake goods PLEASE get the flies under control!! This is very displeasing when shopping at your store!!

Published 9 months ago

Published 9 months ago

Published 9 months ago

Ordered thru Smiths online ordering. Went to get grocery!!! No grocery!!!!! Had to wait til morning!!!!! Paige your are the weakest link!!!!! All this falls on you!!!! Saturday morning. Ms. TAMMI operations mgr had to fix your f-up!!!!!!! Thank you Ms. Tammi!!! Faithful customer for over 15 years.

Brenda Jackson

Published 10 months ago

Good produce and see me fish and seafood options.
One of the few banks where you can go to the counter

Published 10 months ago

Published 10 months ago

I used to love this Smith's, but lately every time I go there are people outside always asking for money either in front of the store or by where you return your shopping cart. Sometimes they will even go up to your car and ask while you are loading your groceries. I would recommend to take a drive to a Smith's in a nicer area to avoid this.

Published a year ago

Place is great if I didnt have to go go through a gambit of people at the front doors asking me for money...from kids "raising money for thier team" to people selling inscents to candy.

Published a year ago

Published a year ago

We live right across the street from this store and refuse to shop here. We will drive miles to go anywhere else. The parking lot is too small and cramped and almost impossible NOT to get his by someone. The employees are too busy gossiping, the shelves are a mess, and we've opened bad meat immediately after coming home. Don't recommend.

Published a year ago

Published a year ago

Thanks to Veronika for the beautiful floral service

Published a year ago

Good Smiths, wish they has Smiths gas.

Published a year ago

Please let customers know when it is a good time to go so they don't have to navigate around the stockers. Went in to this location at 9am this morning and they were stocking the shelves. Mind you, this location closes at 11pm, I believe, and opens at 6 or 7am. Anyway, I'm heading down the cereal isle where there are about 4 stockers. Three of them were courteous and maintained the items in the area they were working. But of course, there was one. She had her cart and an egg/milk crate (to stand on, I assume) across the isle, blocking it entirely. I said, "Excuse me" so that I could get by. Either she didn't hear me or ignored me because she was too busy talking to her friend, on speaker phone, about how she assaulted a guy and cut him in the face. I had to move her cart to get by while she was still yapping on the phone to her friend. I'm not quite sure how today's job market is, but I'm sure it's not a good idea to talk to your friends on the phone about possible crimes you've committed while on the job.

Published a year ago

The bakery made a wonderful cake for my son’s birthday! Ordering online was easy, and they helped me figure out what size to get on the phone after calling to confirm I ordered the correct amount. Pickup was easy and it was delicious too! Great price as well. We’ll definitely be using this location again!

Note: I added in the number 4 sign, but the cars were included with the cake!

Published a year ago

Published a year ago

Visiting Smith Grocery is always a delightful experience, thanks in large part to the wonderful staff, especially Zelda. Every shopping trip here is a pleasure, as the team is consistently helpful and friendly. A big thank you to Zelda and the entire Smiths team for their exceptional service and for making each visit so enjoyable. It's clear that customer satisfaction is a top priority here.

Published a year ago

Worst meat department I have ever dealt with.
Constantly saying they are out of things because they are too lazy to sell it.
Have complained several times to the store manager but nothing is done about it.
Last time I complained to a manager They acted like I was doing something wrong.
Lazy meat department lazy meat employees lazy meat manager and a lazy store manager

Published a year ago

Always have what I need

Published a year ago

I love browsing here due to the great selection.

Published a year ago

This place has turned into a dump. It used to be a nice store in aliante, now the people are rude and most of them reek of marijuana! What happened?

Published a year ago

Not the cheapest grocery store, but it has a good variety and it's clean. I had to return a product and customer service was very helpful.

Published a year ago

Zelda at self checkout is amazing! She made our day and experience at Smith's today one to remember!

Published a year ago

Great bakery and store I’m always ordering cakes here for everyone. We have a huge family so we have a birthday almost every month. The bakery woman is nice and does a nice job on the cakes. She’s an elderly woman and very attentive and nice. They have a good produce section. I usually like to only buy organic at Whole Foods and Sprouts but they have a small organic section and it’s much nicer than a few of their competitors.

Published a year ago

I went in on Saturday to pick up a few things. And I decided to grab a bite to eat. The deli has so many options! I decided on the 2 piece chicken meal! The breast, wing , potato wedges and mac & cheese. You can't beat that for $7.00! And the chicken was seasoned to perfection! The potato wedges were crispy on the outside and soft in the center! The mac & cheese was good. The hawaiian roll is always awesome! I forgot to take the pictures before eating! 😋Next time I will get pizza !🍕 The pizza is always good!⭐️⭐️⭐️⭐️⭐️

Published a year ago

We did a pick up order. Pick up spot is behind the building with no signs directing you behind the building. I had to walk in to ask where it was. Associate had to ask 3 other people to find out where the pick up parking was. None of the lights in the parking lot work, it’s pitch black. Forget that I’ll go in to my usual store from now on.

Published a year ago

Every single time I go through the checkout I wait for at least 10 minutes. I only use the self checkout now. You would think doing this all day you'd be faster than me. I guess not.

Published 2 years ago

There were no carts again. I had to go outside and get one myself. They didn't have all the items I needed. I had to bag my own groceries again. The card reader wouldn't read my card even after 6 tries. The cashier said it's been happening all day. Maybe it's the humidity. This store continuously gets worse. Kroger Sucks !

Published 2 years ago

I can find almost everything here, they even have shampoo treatments for hair growth, and prices are fair...👏👏

Published 2 years ago

Smiths has been one of my favorite grocery chains

Published 2 years ago

Always a great experience here. Marquel goes above and beyond often, she is great!

Published 2 years ago

The Cashier was super friendly, unfortunately there was only the 1, so it took a almost 30 min to check out, also what's up with the floors I've never been to a grocery store with such nasty/ dirty floors it was gross. I can only imagine how they keep the back. Cleanliness is needed. This was one of the better smiths in North vegas its gone down the drain.

Published 2 years ago

Decent grocery store with ample selection and moderately friendly staff. I wish the store wasn't as crowded with boxes and staff shoppers.

Published 2 years ago

Always good for shopping. Parking lot sometimes gets crazy but other than that it is fine.

Published 2 years ago

I like you to tell zedla managers for me of her kind and excellent customer service I give her 500%

Published 2 years ago

Staff are generally friendly and helpful. On a few occasions we've had a large purchase late in the evening when only self checkout is available and the manager would actually open a lane and ring up our order so we didn't have to do it ourselves. Used to consider this Smith's 5 stars, but recent store renovations have actually made the store worse. One-way gates installed at the entrance and exit. All the coupons are now digital and cell service is so bad here (Verizon at least) you can't even scan the QR code on the shelf to add the coupon to your rewards card. Wifi doesn't work either. The self checkout now requires an attendant to come and verify the number of items on your register against the number of items in your cart before you can pay, even for a 2 item purchase. I fear as the population around the store increases the shopping experience here is going to continue to deteriorate.

Published 2 years ago

Always like to come to this location for flowers. May 9th 2023.

Published 2 years ago

Published 2 years ago

The Click List at this store is abysmal. I can't tell you how much food we end up wasting because whoever is grabbing the order doesn't know what quality is. That is assuming they grab it at all. Corn tortillas all broken in half. Rotten salad. Never any chicken.

Sometimes we don't have the time to go in and shop ourselves but the click list is disgusting. I feel bad for anyone who HAS to use it because they can't otherwise get groceries.

EDIT: Quality here is still absolutely EMBARRASSING. As a former bagger I am astounded that this is what comes out. Fresh produce in with raw leaky meat.

Published 2 years ago

Horrible Smith Supermarket. You have a bunch of ignorant kids working here.

Published 2 years ago

Fuel points help us save so much $.

Published 2 years ago

Thank you Wendy for always making my shopping experience great every time I come in.
Wendy, you are such an incredible worker!!

Published 2 years ago

Every time we come in the customer service is terrible. Today was my breaking point. My daughter is 5 and really had to use the potty but the manager didn’t give us the code to the restroom and said it’d be awhile before someone could help us. Why not just let us know the code? My daughter was doing the potty dance and really needed to go. Also they never have my infant’s formula that she needs. I understand shortages but this is the fifth week in a row of grocery shopping that they don’t have it.I hate having to come to this store, this location sucks, we come because it’s so close to the house. One time I came in three weeks ago and I only got items allowable per WIC and I shouldn’t have had to pay anything, after ringing me up she told me I had a balance and she couldn’t figure out why, when the screen turned towards the customers said $0 she kept telling me I owed money yet my receipt said every item I got per WIC was approved. She couldn’t even understand me asking her what was wrong and why I had a balance, she didn’t give me an answer she just stayed quiet. Her name is Wendy and she should be fired, she’s ALWAYS rude to me and my family. They never have enough registers open either. Never shopping at this store again I am so done. They also take 30 minutes to come to the baby food aisle to help you get formula.

Published 2 years ago

While shopping needed to go to bathroom
LOCKED , please take locks off get
America back to normal please
I love the store but this I way out of control!!

Published 3 years ago

Ebony at grocery pick up was so very nice and made sure I was taken care of. Pick up was quick and easy. Thank you!

Published 3 years ago

Published 3 years ago

Alicante Smith's your Meat Department is gross and has been for a long time I have complained to Management several times and we keep finding this!! You are going to kill someone with this Meat Shame on Management!!!

Published 3 years ago

Store supposed to close at 12am but I'm denied service at 11pm..why? Security was rude, threaten to call the Police! Because I argued to much.. Screw You Smiths!!

Published 3 years ago

Sofia at the Starbucks is super nice and very fast thank you for helping me I look forward to coming back 😁

Published 3 years ago

The employees are always friendly I have been going to this store for years and I have never had a bad experience.

Published 3 years ago

The service was good. The young man was very polite. But when Ordering our food we weren’t asked if we wanted to too get any substitutes. Is the store completely out of diet tea and bananas I got them but they were green. How does the person getting the merchandise really look or just at random they pick it out! Do these people know what to look for!! Wasn’t very happy at all and we shop there all the time.

Published 3 years ago

dont feel safe coming here again after getting threaten by Tinsha's friend. Tinsha in general is unprofessional and got lucky she landed some type a job especially smiths. dont bother coming here if you like to wait for 20 mins in line, threated by employee's and their friends. Winco is close by. see you there.

Published 3 years ago

Tinsha is a rude cashier. Steer clear when she has her friends being rung up. They will intentionally take their time and try to override the system multiple times to get discounts from what it seemed to me. As a cashier, you should be able to see what was charged and what amount is left over. She couldn't even tell what amount needed to be tendered from the EBT, forcing the system to discount and override four times. And also in the mean time discuss their favorite way and decide last minute to get swishers. Maybe she shouldn't be smoking because she complained about the $5 that EBT didn't accept. Tinsha had to leave the cashier four times, maybe she doesn't know how to really do her job and should be somewhere that doesn't require so much brain power.
She refused to ring us up so we had a manager step in and take action quick. She rang our cart up so quick by the time i got to the register it was done. When we started to walk out, we saw that the customer before us and the cashier Tinsha standing around her car parked in the handicap (which is very suiting seeing she cant even pay for her cart correctly). Obviously they're friends if she went straight to her car to talk to her. They started to call me racial slurs that were not appropriate, because im not hispanic. They cant even be racist correctly, how sad. Then they yell out, your lucky i don't shoot you. Wow, so this is how your employees react when they have their ignorant friends around. Winco is way better, go there.

Published 3 years ago

Angelo in the meat department threatened to spit in my food as a “joke”. Someone who works in food shouldn’t joke around with that. Completely unprofessional and will not be back due to that.

Published 3 years ago

This is not supply chain this is a poorly run store the shelf’s are a wreck at all times

Published 3 years ago

Waited 30 minutes for a "manager" to come unlock the baby formula and she was so rude. Didn't apologize for taking her time and acted like we were going to steal two small cans of formula. She was so full of herself and snarky.. Hopefully, she's spoken to about how to treat customers. Sad to think she's a lead of a company.

Published 3 years ago

Visited on 4/30. Lines were long to pay a bill. Two people needed to be there.

Published 3 years ago

I stopped here to buy a couple of things for a luncheon. There was no problem finding parking. No masks are required. Neat and clean interior. Zelda at self checkout was excellent. I added a couple pictures of her in the red vest. She went out of her way to help me find one of the items at the other checkout stand. When I was ready to self checkout she asked me if I needed help. She was so friendly and cheerful. It was a very nice experience.

Published 3 years ago

I arrived at 10:53pm to get some chicken and I get told that they are close and that they are not taking any more customers. I understand that it’s getting to closing time. I wish I would have been asked or even told to make it quick. But all I got is a lady closing the door while talking to me. As if she was guarding the door from intruders. Very disappointed, and it’s still open! 10:59 is the time!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Best in the North west always Stock clean and Very Friendly Customer service From the cashier to the meat counter

Published 3 years ago

Shout out to the workers here. They all have the best attitudes and are very helpful. Especially the deli workers who seem to be slammed every time I go in, but they are still friendly and very helpful.

Published 3 years ago

Per the pharmacy, if you need to schedule a COVID booster shot and keep getting the "No appointments available" message, select a flu shot appointment instead and tell what you really need when you get there. Apparently there's a glitch in their system.

Published 3 years ago

This place is horrible they need staff badly
The manager will not add extra people to the shift which makes other people's time valuable. Wasted my waiting in line

Published 3 years ago

I love shopping at this Smith's but ever since covid happened they really have struggled to keep up with supply and demand of products; it feels random too.
One week it's an aluminum can shortage, next week it's a chicken shortage - with the pandemic there's no limit on what the "shortage of the week" will be.

Published 3 years ago

This is my favorite Smith store in the area. I will drive the extra few miles. It's cleaner and less crowded. I also like the meat department here beter!

Published 4 years ago

Very nIce people.

Published 4 years ago

Pickup order on 7/29 had sour cream that expired 7/21 (they scraped off the 7 part of date on one side but didn't notice it had been repeated other side -- that deliberate act leads to 1-star) and a whole lot of out of stock including milk and canned soda that a neighbor 15 minutes easily found. My closest Smith's and normally no issues but clearly I can no longer do curbside pickup or delivery.

Published 4 years ago

This smiths sells outdated rotten food. The only bright side is the Starbucks. Glad I moved from the area and have access to non Kroger owned stores.

Published 4 years ago

The only real issue is how busy it always is when I go there, but it's the best Smith's in North Las Vegas so I understand why it's so popular. Great selection, great staff, but almost impossible to get in and out quickly. The cashiers and baggers are quick, but the crowds of customers sure aren't.

Published 4 years ago

Nice place

Published 4 years ago

Great selection

Published 4 years ago

Published 4 years ago

The staff is so rude here.

Published 4 years ago

Super understaffed. Don't shop here unless you're okay with waiting over 20 minutes in the checkout lane.

Published 4 years ago

Clean, stocked, secure, and friendly

Published 4 years ago

Over 10 minutes on hold with the phone ringing and then playing music then getting hung up on... that IS NOT CUSTOMER SERVICE. That would get me fired so how do your people get away with doing it every time I ask to speak to a representative

Published 4 years ago

This Smiths used to be great. Now they are horribly understaffed. Never more than 1 or 2 cashiers. They want to run you through self checkout, but that 8-10 customers deep, and the machines are not working half the time. Doesn't work when you have a full cart. You have to wait through the 6 people ahead for a cashier. As of now the average wait time for a cashier is about 15 minutes. This is all times of the day.

Published 4 years ago

The line moved pretty fast at self checkout. But some old man in a hover round was coughing uncontrollably... And I just wanted to leave asap.

Published 4 years ago

I always use to get Glacier water , it’s says it’s Great Testing and guess what ? It’s great in taste and purity ✔️

Published 4 years ago

Love the Aliante Smith's! Super friendly and helpful staff

Published 4 years ago

Leanne and her manager, I believe Tanisha? Amazing people. Smith's is always great, good customer service and great sales. Thank you all to Alliante Smith's.

Published 4 years ago

Absolute worst experience ever. Checker on aisle 5 has no idea what she's doing and doesn't have sense enough to ask for help. I will go to Walmart if this is what you continue to offer.

Published 4 years ago

Very clean and nice atmosphere to shop.

Published 4 years ago

Never had a problem here. Probably my favorite local store due to size and selection. Since the remodel it's been a lil easier. Usually very busy but doesn't take long to get in and out.

Published 4 years ago

Best smiths in Vegas

Published 4 years ago

My wife today was wronged and racially discriminated. While I was on FaceTime with her, she put money into the machine at self checkout. It got stuck and when she called for assistance they refused to help her and when she asked to speak to a manager he unlocked the machine and the 20 was stuck and they ganged up on her saying it wasn’t hers and after they finally looked at video showing my wife frustrated at their broken machine they didn’t apologize and told her to go to a normal checkout line and then they marked the 20 counterfeit and tried to call the police on her before she finally gave in and left because of the stress it was causing her. So this is what smiths does discriminate and try to double dip into peoples pockets....guess who’s got voice recordings going to corporate

Published 4 years ago

My local store...good place to shop

Published 4 years ago

Great grocery store with helpful attendants. Nikki at the service desk is especially sweet--she helped me resolve a mistake quickly and expertly.

Published 4 years ago

Published 4 years ago

Published 4 years ago

I ordered a cake from this store for my son's birthday. When I went to pick it up, the lady rude and ignoring me. She would at me and make eye contact and then turn away and act like she didn't see me. Do I walked away to grab some things I needed and came back. I finally found someone and to go back to get the person so I could get my car after waiting again. When I first looked at it, it looked ok. But when I opened it, it was messed up. Not only that but there was hair in the cake 🤮... Just a horrible experience all together. My son wanted a dinosaur cake for his birthday. And when we went back, of course they didn't have anymore to make the cake we ordered. And we had to wait for almost an hour for them to make another cake that want even the one we originally wanted. Thanks Smith's for messing up my son's birthday. Unexcusable. Last time I ever order a cake from here

Published 5 years ago

Public restrooms are inaccessible.

Published 5 years ago

I placed an order online for eight items on July 27th, delivery was made today, July 28th. I was texted at around 7:45 that my grocery order was being shopped. A few minutes into the shopping, I was texted that the original shopper could not complete the order, and another shopper was selected. The delivery person arrived promptly, but two items were absent from the order - two packs of sliced Swiss cheese. When I called Smiths on Aliante to let them know, they told me I’ll have to contact the contracted service that handles orders. I did. They put me on the phone with Smiths and the customer service person told me, if I want my cheese I would have to come to the store to pick it up. If I was charged for the cheese, they wouldn’t be able to credit my account for 24 hours. I was also told if I wanted the cheese today, I will have to pay another delivery fee! This is unacceptable, and very poor customer service. The whole reason for shopping online is to avoid the possibility of infection of the Covid virus. Our family consists of four seniors, two of which have serious health issues. Why should we be penalized for Smith’s mistake? The Smiths on Aliante WAS my favorite grocery store, mostly because there’re very close to home, but the staff have always been friendly and helpful. My message to Smiths is this: if you’re going to offer this service to your seniors, or anyone for that matter, please, do it right! I guess I’ll have to find another grocery store who will deliver my order and good customer service....very disappointed!

Published 5 years ago

Very poor customer service. Ordered online and given a time to pick u . Order not ready and got hung up on twice. Ridiculous

Published 5 years ago

Published 5 years ago

It’s really a shame considering what’s going on in the world right now going to your local Smith’s Picking up a little bit of junk food to try to relax for the day people have lost their jobs Please stop by the store and the employees to Smith cannot be at least a little considerate of what’s going on Just Showing people kindness A little respect would go along way it’s just a shame employees act like that because bad management

Published 5 years ago

Poorly run and I have shopped here for years!! Today is the last time though!

Published 5 years ago

Published 5 years ago

I have done a Clicklist pickup order twice now. With COVID19 I understand products have been unavailable, but that isn't the reason for this review.

1st order: Poorly packaged. The person who loaded the groceries into my trunk just threw everything back there. When I went back to adjust it I noticed the ice cream was partially open and leaking in the paper bag. I had my kids with me, and the whole reason for a pick up order was I cannot bring my asthmatic 9 year old or baby into the store. I figured they were probably busy and didn't complain.

2nd order: Order was once again haphazardly thrown into the trunk of my vehicle. The onion and bell pepper were rotten. Not just a little, they should not have been on the shelf in this condition. The bell pepper was soft and caved in, the onion was soft and smelled bad. I went on the app to try to request a refund only to be met with "technical errors". I figured if this is how things have been a lot of people are probably requesting a refund. I waited until this morning to try again.

So far I have spoken to the Clicklist crew (Cody), who took no blame and directed me to an 800 number. 800 number is an endless automated system that results in dead air or a disconnected call. Called the store back and spoke with Wendy, who promptly put me on hold for nearly 5 minutes. Next person to answer did not give me her name, and as soon as I explained what was happening she transferred me back to Cody in Clicklist before I could tell her I already spoke with them.

Cody told me I can bring my receipt to the customer service desk and request a refund... defeating the purpose of a pickup order in order to avoid going into the store.

I try not to go Full Karen. I have worked in grocery, I get things slip through the cracks and get busy. But this is bull. If you want to avoid this I recommend a different location.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

(Almost) fully stocked, especially with full selection of fresh veggies and fruit. Very nice!

Published 5 years ago

This smiths is HUGE! I like it a lot! Only downfall to this smiths is that if you do self checkout their scales are so sensitive and constantly need attention every item you scan, times thay by 8 other guest and it takes forever! They usually have 1-2 real people to check out! The Starbucks line is always long here too and only ever one person working it! However all their cheeses are delicious!!

Published 5 years ago

This is my neighborhood Smith’s and I am very proud to have this near my home. This store is always clean and organized. The staff is helpful and friendly especially Jackie S and Michelle they are the cashiers there . I look forward to seeing them and saying hi and they always are happy and hard working individuals!

Published 5 years ago

Quite possibly the best grocery store in Vegas.

Published 5 years ago

Published 5 years ago

Published 5 years ago

I don't understand why you have a sale and your always out of product. No frosted flakes. So over it

Published 5 years ago

I love this store and it's emloyees. They are the best. Friendly fast and caring.

Published 5 years ago

Ok no issues

Published 5 years ago

Published 5 years ago

Hard to find stuff there. Saw an employee chatting with a customer. I waited patiently and then ended up having to interrupt to ask where the super glue was. He tells me aisle 19 and the end.

I walked up and down 19, no super glue. I searched aisle 18 as well. Almost gave up and then found it midway down aisle 20.

I get it, he was an aisle off. If he had taken the time to escort me to the super glue, it would have worked out much faster. Hopefully he got the phone number he was pursuing from the customer he was chatting with. Perhaps if I were a good looking woman, he may have had more time to assist me in finding my super glue. Maybe this is why men struggle to ask for directions.

Published 5 years ago

Still quite new, clean, easy to drive too. The young fella Donavan who checked me, was awesome!

Published 5 years ago

I absolutely love this store, clean, friendly staff, and great prices!

Published 5 years ago

Store frequently sells expired meat products. When I confronted the manager he acted like a total sleezeball pretending like it’s a one off occurrence. Having multiple of the same expired item sitting on shelves on multiple occasions isn’t just a mistake. It’s dangerously negligent.

Published 5 years ago

Published 5 years ago

Wanted to buy some Ribeyes on sale and the female butcher was rude and dismissive. The sale was for USDA Choice ribeyes, but what she gave me was not USDA Choice... and the meat looked pale and dark and old. I asked an associate of the meat department about the color and he stated "that's normal." It's NOT normal. They gave me old stock and tried to pass it off as "new." This reflects poorly on Smith's. I'd rather go to the Smith's on Camino Al Norte. They have friendly, professional Meat Department staff there. BUYER BEWARE

Published 6 years ago

Published 6 years ago

Not 24 hours. False information. Waste of time.

Published 6 years ago

Published 6 years ago

Literally have never had such terrible customer service! The woman who was working self check out..the older one..should definitely not be working with people! Food for thought..if you hate your job that bad .quit! No reason to be so rude! Shame on you

Published 6 years ago

Published 6 years ago

Published 6 years ago

This place isn't open 24s. Thanks for making me drive way over here at 2:30 am.

Published 6 years ago

Used to be my favorite spot to shop. Service has definitely gone downhill. I've been shopping there since 2004 (15 years). Today was just the last straw. Forgot my wallet so I bought $9.56 worth of grocery and used my $10 check (that I get from my Smith's credit card points) They took the $0.44 change and kept it because they can't give me cash back (although I've received cash back in the past a few times). Seems pretty petty to me. Think I'll just start using my Costco card and Walmart. No need for my Smith's credit card anymore either. It's walking distance from my house so I may end up using them once in a blue moon for quick emergencies but no longer as my main place for grocery.

Published 6 years ago

Nice grocery store!

Published 6 years ago

Upsetting that it says open 24 hours then driving to it and it being closed. Could you please update this information.

Published 6 years ago

I got to this store at 6:23.

It's now 6:48.

Waited in line for over 15 minutes to tell the woman I was exchanging the vegetable tray because the line is also for bill pay.

Had to wait in line another 10 minutes to make the exchange and pay the difference after having to get back in the line which is also for bill pay.

Why even have two registers if only one is being used ?

They need to create a much more streamlined approach to this.

Nobody should have to wait in line with those paying bills when all we need to do is exchange or get a refund

Published 6 years ago

Love the store BUT CHANGE THE HOURS OF OPERATION

Published 6 years ago

The staff at Smith's is superior and 2nd to none. Run don't walk to move your prescriptions over to this pharmacy if friendly customer service means anything to you and oh yeah their execution is 100% spot on!

Published 6 years ago

Published 6 years ago

My experience was well as there was a lot of great and persuasive deals such as a get 2 get 1 free on candy bars

Published 6 years ago

Great fresh produce. Great prices.

Published 6 years ago

Published 6 years ago

Lack of Service. I had to do a grocery run at 10:30pm so only self check out was open and every register was full with 1 customer service cashier. I had to wait for 10 minutes for help due to my register needing assistance. Not the cashier's fault but Smiths should have more than 1 person on the weekend.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Nice store friendly staff

Published 6 years ago

Signs says they close at 12am but lady says they close at 11:50pm. Got off late and needed to do a quick pickup for dinner. They should really update their hours on the door! Very miss leading

Published 6 years ago

Published 6 years ago

Published 6 years ago

Todo de muy buena calidad y sus frutas y verduras muy frescas

Published 6 years ago

Clean, well organized, store with friendly and knowledgeable staff who will take the time to help you find and understand the products available! Natural food selections are marked on the aisles and they have added a small bulk foods section.

Published 6 years ago

Published 6 years ago