Didn’t have change for a hundred. Wasn’t able to get a coffee. All business and service should be able to take any currency. So inconvenient!! Starbucks is post have best service and coffee?!!! I don’t think so. No coffee or service. Really bad!! Horrible.

Published 3 months ago

Lack of management and overworked staffed is a contributing factor of the constant incorrect orders. Another problem is that they are out of stocks of sandwiches, sugars and desserts/muffins etc. and it’s not an isolated issue but a constant one. Extremely limited parking A+ is a drive-thru window where are you could get your needs if available because often there isn’t any. Another plus is that the staff is always willing to correct your order.

Published 5 years ago

I received very bad service from a dark-skinned girl on Thursday, December 5th in the afternoon. The girl took about three minutes to heat up a banana bread where there was no one she had to serve, only me, and she didn't care.

Published 3 months ago

It has very odd design of entrance and I saw a lot of people came in from the drive-thru exit. The power outlets inside have no usb plugs and are so loose they won't hold the iPhone charger. The service are great and the staffs are friendly though.

Published 8 years ago

Imagine your first sip of coffee while DRIVING and you spit out a dead FLY. I genuinely dont even know what to do because a free remake of my coffee is not enough, i genuinely cannot go back to that starbucks because that just shows theyre nasty the HEALTH DEPARTMENT NEEDS TO CHECK THEM

Published 4 months ago

If u have extra half an hour u can stay here on line 😂😂😂. Very bad service and personal is super slow or not enough I think. Every day from first day I'm here spending each time more than 20-30 minutes to just have cup of coffee. I hope managers will read and take care this.

Published 8 years ago

Tonight will be my last time visiting any SB location. Truth be told TARGET makes better SB drinks than any SB location in the northeast. I ordered a Grande Brown Sugard Oatmilk Shaken expresso. I probably received 6oz of coffee for all the ice stuffed in the cup, and there was no brown sugar garnish. So I paid $6.66 for a 16oz of ice. Never again... will make my own. My prayer is this location and any other that cheaps customers CLOSES. #amen

Published 8 months ago

This is the best Starbucks in our area! The service is always the best and they feel like family to me at this point. Always greeting me every time I see them- by my name. They don’t have a lot of turnover so it must be managed well. Thank you!

Published a year ago

Drive through can take anywhere from 30 seconds to 30minutes. Im writing this after while waiting for 20 minutes already and I still haven't made it close enough to give my order

Published 2 months ago

Published 3 months ago

مكان هادئ لشرب القهوة الجلوس بالداخل او الطلب عن طريق السيارة

Published 3 months ago

Published 3 months ago

Holiday hours

Published 3 months ago

Didn’t have change for a hundred. Wasn’t able to get a coffee. All business and service should be able to take any currency. So inconvenient!! Starbucks is post have best service and coffee?!!! I don’t think so. No coffee or service. Really bad!! Horrible.

Published 3 months ago

I received very bad service from a dark-skinned girl on Thursday, December 5th in the afternoon. The girl took about three minutes to heat up a banana bread where there was no one she had to serve, only me, and she didn't care.

Published 3 months ago

Imagine your first sip of coffee while DRIVING and you spit out a dead FLY. I genuinely dont even know what to do because a free remake of my coffee is not enough, i genuinely cannot go back to that starbucks because that just shows theyre nasty the HEALTH DEPARTMENT NEEDS TO CHECK THEM

Published 4 months ago

Picked up my fave- Mango dragonfruit!!

Published 4 months ago

Drive-thru out if service. Always an issue at this store.

Published 4 months ago

Bad customer service and they are very slow

Published 4 months ago

Published 4 months ago

Published 5 months ago

Igual

Published 5 months ago

Published 5 months ago

Disgusting Starbucks filled with disgusting people. Baristas are lazy, slow and abusive. Never tip here!.

Published 6 months ago

Published 6 months ago

Horrible customer service!!!!!!! They all nasty and rude!!!!!

Published 8 months ago

Tonight will be my last time visiting any SB location. Truth be told TARGET makes better SB drinks than any SB location in the northeast. I ordered a Grande Brown Sugard Oatmilk Shaken expresso. I probably received 6oz of coffee for all the ice stuffed in the cup, and there was no brown sugar garnish. So I paid $6.66 for a 16oz of ice. Never again... will make my own. My prayer is this location and any other that cheaps customers CLOSES. #amen

Published 8 months ago

Published 9 months ago

There is NEVERRRR nobody available to take walk in orders. All they attention is cater to drive-thru window.

Published 9 months ago

All is decent. Music is a bit too loud for stay ins.

Published 9 months ago

All great esp staffs r realllly loveable and they make ur coffee with LOVE ❤️

Published 9 months ago

Squad is always in a great spirit , also this location got the best manager in the world , always looking out for the hard workers 🫶🏻 thank you guys

Published 9 months ago

Good location but bad customer service

Published 10 months ago

After I write this post, I will file a complaint to the corporate .This staff name Paula Hernandez claiming shes the store manager, every time I ordered through the app, and pick up via drive thru she would make me wrap around the drive thru again, sometimes twice!!! Even i wait on the side not blocking the drive thru-she would said NOOOO. This is the fifth or sixth time. First couple time i think is my issue ordering on the app too late, but the app purely said my wait time is 3-5 mins and theres no one else at the drive thru!

Published 10 months ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Call me by your name🙂.

Ok, today my name is Julin🙂. Sounds nice.

The sandwich was warm and tasty and americano was strong enough.

Published a year ago

This is the best Starbucks in our area! The service is always the best and they feel like family to me at this point. Always greeting me every time I see them- by my name. They don’t have a lot of turnover so it must be managed well. Thank you!

Published a year ago

Total report everything is so damn expensive

Published a year ago

Published a year ago

Worst customer service ever

Published a year ago

Published a year ago

Published a year ago

Good

Published a year ago

Wouldn't let me use the bathroom, manager was rude and didnt even dressed the part.

Published a year ago

Terrible service no one got patience including server named Angela who had an attitude when I told her to change my order because they didn’t make it right .

Published a year ago

I would just like to make it clear and for the owner of this place to reach the employee called Angela , she treated us badly in the establishment, being totally arrogant. As a businesswoman i would remove this employee immediately from my business, I just asked to change my cappuccino, which they did wrong and when I asked to change she said with an attitude that she would do exactly the same.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Two coffees I ordered tasted extremely watered down. Very disappointed, I honestly wont be going to Starbucks ever again.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

love the service and atmosphere

Published a year ago

*edited from 5 stars reviews on 9/28/2023 --> hit or miss

Published a year ago

This place may be convenient, and the drive-thru moves fairly quick….but they can never get my simple order right. 90% of the time, it’s WRONG !! It’s a fairly easy order, so I thought. Today, it was messed up again and I think they forgot to add the coffee in my wife’s pumpkin spiced latte. A few years ago, this place was great. The manager Cliff wasn’t afraid to get his hands dirty. Always working. Wish he was still there. The new manager has a major attitude problem, and should work on her facial expressions. I’ll take the ride down the street, to the one near TARGET.

Published a year ago

Published 2 years ago

Terrible layout and location.

Published 2 years ago

so fast!, it is what we need it

Published 2 years ago

Long wait at times ......

Published 2 years ago

Published 2 years ago

Published 2 years ago

Nick was so friendly, helpful and kind. Best Starbucks around. Thank you!

Published 2 years ago

Published 2 years ago

Waited 15 minutes in the drive thru for one drink. Highly recommend not going to this location unless you have time to waste.

Published 2 years ago

Published 2 years ago

Published 2 years ago

This Starbucks location is always busy!! I’m not sure how the other reviewer allowed the owner of a different Starbucks to say they used old ingredients, but I can assure you that they are WAAYYY too busy to ever have that happen! It’s just not true and ludicrous.

This Starbucks has always made great drinks for my brother and me. He is developmentally disabled and is always treated well here. That goes a long way with me! The people who work here are really nice, and if someone has an issue it’s usually because that person made a mistake. This location is busy, busy, busy! The line moves well, though, and the staff is super efficient. I love the drive-thru.

Published 2 years ago

Starbucks is Starbucks but coffe is getting expensive

Published 2 years ago

The staff was very helpful and friendly.

Published 2 years ago

The staff is usually nice and it has a drive thru, that’s why I gave this location a 2 star rating. However, they don’t always get my drink right. They don’t have enough staff to handle the high volume of customers & the parking is super tight & limited, so drive thru was what I chose. Do they even have a manager at this store?
The last time I went, I ordered ahead but the drive thru line was outrageous, so I went inside. The four workers looked super busy & I didn’t want to bother them, but it took someone 10 mins to even address me. When I mentioned my mobile order, I was told: Next time just tell us bc you chose drive thru on your order.

I tried giving this location multiple chances, but waiting 20-25 each time for coffee makes the experience not worth it. I’ll stick with the edgewater location down the road.

Published 2 years ago

Starbucks in NJ is a coffee lover's haven! Wide selection of beverages, cozy ambiance, and friendly baristas. Perfect spot to start the day or relax with a drink!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I only go here bc it’s drive through. Half the time they never get my vanilla ice coffee with half and half correct. They are very rude and sarcastic. And today I got an ice coffee and I feel sick now. I went to another Starbucks and the manager there said that this location they don’t use fresh ingredients !! I will never come here ever again.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Fast and efficient

Published 2 years ago

Published 2 years ago

Worst experience in a Starbucks , 35 min for a mocha frapp

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Rude staff.

Published 2 years ago

This Starbucks is not for coffe they’re just collecting money don’t stop…

Published 2 years ago

Cool

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Excellent service, especially at the drive through - the lady in the hijab especially was very kind and accommodating.

Published 2 years ago

Published 2 years ago

Published 2 years ago

زحمه خاصه بالليل أحيانا ماتلقى كرسي أبدا

Published 2 years ago

Published 2 years ago

Took away seats. Only standing tables.

Published 2 years ago

Convenient location. Quick service.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Horrible service, Liz was very rude and nasty to me yesterday. I will never go back there

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Ran out of basic essentials at whipped cream at 3pm. Like how? Go run out and buy a can!

Published 2 years ago

I like coming here because of the drive thru. Although, the line can be really long at times. Parking is difficult so you're better off parking at the bank of America 's parking lot and walking. Otherwise, you'll be sitting in line waiting. I don't think they thought this through. I prefer going to the one in Edgewater sometimes just because of the parking situation.

Published 2 years ago

This is a busy spot but the service is very good. Please don't complain about the drive thru - if you've ever gone inside the staff works hard to get your orders prepared. I know it's frustrating at times but you can always use the app and pick up without the wait or creating more air pollution.

Published 2 years ago

Published 2 years ago

I appreciate the renovation, but it feels like a dungeon.

Published 2 years ago

Very pure costumer service. I would not go back there any longer.

Published 2 years ago

Staff was rude and completely inefficient

Published 2 years ago

Published 2 years ago

Published 2 years ago

I really love this particular Starbucks among the other locations very satisfying drive-through service and a very friendly staff, there's always lots of pressure @ this location especially on Fridays and Saturdays during the week it’s killing here thank you staff we really appreciate your hard work you do to deliver cool' drinks for us @ early morning before you even have your own one as employee, Big Thank from my heart and Thank you Keven for the nice help always.

Published 2 years ago

Published 2 years ago

I ordered Bacon, Sausage&Egg Wrap three times from the app on different three days for pick up. But the staff told me that one was sold out when I got in the store ! I asked the employee Monica ‘Why you guys don’t move the item from the app so I don’t have to order it?’ She has a bad attitude say to me it just out right now! Then I said what about Sunday and Saturday the same happened. She said she is not working on Sunday. I am asking when you out of something can you just move from apps. Then I can’t order it. It’s very simple things. But Monica just trying argue with me! Said MERRY Christmas to me !!! I am asking why are you saying merry Christmas to me. What is your mean! Monica is not answering! The manager is come out she name is Erica she is not trying to know what is happening she is not listening at all ! I Only Want to let you know the items if you out of it just remove from the apps! Then I don’t have to order it ! Is that hard to hear from the customer ! Bad attitude bad service and the worst Employee Monica !

Published 2 years ago

Published 2 years ago

Published 2 years ago

Served a hot drink with only 1 cup almost got burned

Published 2 years ago

Every time I order something thru uber eat they mess the order. I never get what I order. 👎🏽

Published 2 years ago

ممتاز

Published 2 years ago

prior to renovations this location was super speedy and always sweet. youre the only drivethru in the area and on the same side of the road as commuters to Weehawken. i cannot believe i waited 20 minutes in the drivethru today. you have 6 people in there chatting, no customers waiting at the counter. theres no reason for a 20 minute drive thru wait.

Published 2 years ago

Published 2 years ago

This location is open again after renovations. I order regular shmegular coffee with creamer so I can’t comment on the supposed improved coffee making experience, but I can comment on customer service, which is dismal. They’ve failed to train their staff on basic customer service/ normal human principles, such as being kind and courteous.

Also, can we please pour our own creamer yet?!?! If not, PLEASE lose the attitude when I ask for a bit more.

Published 2 years ago

I order a Dragon Drink and I put it as delivery and when I got it look different and it wasn’t the drink I order!!

Published 2 years ago

service sucks

Published 3 years ago

there is a man who works there is blue hair who does not attend well he is rudeNo

Published 3 years ago

Buen café!!! amabilidad

Published 3 years ago

This is an “ok” location. You have 6 people. 4 of them don’t do much. They are all <20 y/o to the attitude at this location is that they are doing you a huge favor by being there. There is always banter about the customer that just ordered in front of the new customer: “did you hear this dude. Maaan. Can he wait a moment or what!?!?”
I think replacing them by vending machines will most likely improve the customer service significantly. There
There is some seating space.

First Starbucks killed the local coffee shop and than it ruined the coffee shop experience for most.

UPD: just saw another review mentioning the on with the green hair and the one with the purple - yes. Those are the ones with the worst possible attitude.

Published 3 years ago

i asked about my drinks since i was in the bathroom, once i came back i asked the lady there if the one s that were there were mine and she rudely answered me that she didn’t know, that’s she didn't take my order and walked away, one guy there did tell me that it was those so i appreciate him, but that lady was just rude.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Mobile service at this location just keep getting better.
Don’t know what is happening but I am seeing a lot of smiling, happy faces.
The team today is just great. I ordered in the morning, came back in the afternoon for another drink and the service consistency was impressive today.

Published 3 years ago

One of the best Starbucks in the area. The service its excellent and they are so friendly. Has a drive through also.

Published 3 years ago

This location is always out of oatmilk

Published 3 years ago

Published 3 years ago

Quick service

Published 3 years ago

Excellent location, nearby to everything and super convenient off River Road. Parking onsite, very clean location. Many people seem to use the drive through and so the inside is not busy at all. Did not see anyone sitting inside, just ordering, and would be a great place to leisurely enjoy your eats and treats, while working or relaxing. Staff was lovely and the facilities were immaculate. Have some sweet merchandise there too - water and other beverage bottles for hot, cold, or hot/cold drinks. Very helpful crew and overall wonderful experience and spot! Just what you'd expect from a Starbucks. ; )

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Horrible experience the land with green hair nasty to me because I said cup licking... don't go this place....

Published 3 years ago

Ordered a vanilla sweet cream nitro CB, just got sweet cream with ice. CB also don’t have ice. Paid $6 dollars for it too 🙃

Published 3 years ago

Published 3 years ago

Typical Starbucks experience. Staff was friendly. A view of NYC if you sit in the right spot!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Always out of stock. Drive thru is always in a rush so get you to order they forget items and you have to reorder at window. Employees are rude and mock customers. Laugh at your face poor management

Published 3 years ago

The drive thru works

Published 3 years ago

Published 3 years ago

Published 3 years ago

The best‼️
It’s not just me see for yourself ‼️
Try purchasing any of their delicious eatables.
…you’ll be waiting a long time.
always has a long long line.
that tell you this is a good spot.
So get in your car and listen to your tunes 🎶 as you wait for your order.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Missing half of the order from Uber eats, I used to work at a restaurant and it's the restaurants job to check that the Uber has everything. They don't bother to answer the phone either luckily Uber eats gave me a refund

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

(Uber eats) Drink was not made properly. Lid was not put on correctly and missing sticker to cover opening so drink spilled everywhere. Food is cold and hard. Staying away from this location

Published 3 years ago

My cappuccino with oatmilk was super hot as Starbucks thinks I would like it but the Drive-In was super fun.

Published 3 years ago

Published 3 years ago

I ordered thru the uner app -one drink should be hot and another is cold. It's crystal clear on the order what i wanted. so, i have recieved nother drink cold. It indicates that employess at starbuck has zero attentin when it comes to detail. my morning was spoiled.thank u for this.

Published 3 years ago

One of the most poorly managed businesses I have ever visited. The level of unprofessionalism towards customers is just mind baffling. Mocking customers, using foul language and making customers wait while others are served has been a well known issue at this location. The manager just smiles when you complain and continues to allow this wonderful coffee shop to run like a circus. I cannot believe how bad management is at this location.They are known to serve locals and friends and make others wait. If you say a word, you immediately get dirty looks from everyone working there and If you say one more word you will literally get attacked and asked to leave. Bad, bad, bad!!!!

Published 3 years ago

This location is poorly managed. I personally witnessed staff and management mistreat a customer in the most upsetting way . Starbucks needs to hire more professional staff and do much better. Management seems to be the core problem and when management is bad....... well, the staff can't be any better. I will no longer visit this particular location.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Sooooo slow! You will wait an eternity for a cup of coffee! Staff is nice but when you have a line of cars wrapped around the drive thru and a packed interior, maybe standing around talking to one another isn't such a great idea. Six people behind the counter only two look busy the rest are just standing around talking to one another. Do not stop in if your in a rush. You're better off going to the Starbucks down the road and getting out of the car to place your order.

Published 3 years ago

Nice little star bucks the service was quick and pleasant and my coffee came out perfect. Thanks!!! I recommend this location.

Published 3 years ago

Great friendly staff. They make you feel right at home.
Sorry I don't remember their names. This is my favorite Starbucks so far!!

Published 3 years ago

They’re not open when they say they’re supposed to be open

Published 3 years ago

Published 3 years ago

How can Starbucks Regional Management remain silent watching this low class service and disrespect to its finest and loyal customers!
Enough is Enough,
Do the employees, NOT ALL to be fair, realize that we have standards, policies and procedures to be followed here in America 🇺🇸!!!
Stay away from this North Bergen Starbucks location because it is NOTHING but TROUBLES.
Come on take corrective actions today, be respectful and pay attention to the customers’ satisfaction.
SHAME ON YOU NORTH BERGEN STARBUCKS, I WILL NEVER GO BACK THERE 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸

Published 3 years ago

My pick up order was place at 7:53 to be pick up at the store not drive thru . Well they decided to shut down the store and have everyone go to the drive-through so now is 8 :55 and I still haven’t gotten to the window I have about nine cars in front of me

Published 3 years ago

Published 3 years ago

Best Starbucks in the area with drive-thru

Published 3 years ago

Go to place for cafe mocha

Published 3 years ago

Guaranteed to mess up my mobile order everytime at this location. Employees either dont know how to read or comprehend "no lemonade." Tried exchanging the drink and i was dismissed immediately , employees did not wanna deal with fixing their mistake.

Published 3 years ago

They are always so slow.

Published 3 years ago

The line is usually long, but the staff are friendly.

Published 3 years ago

The hot pumpkin spice latte be hitting

Published 3 years ago

The people who work here aee really nice and the atmosphere is great.

Published 3 years ago

The online order was not done on time that too it was just a latte. A lot of people who came in after us got their orders fulfilled. After waiting for a long time, we went to the counter to get a refund. We were not even asked why we are doing it and they didn't want to clarify on the status of the order. Got the money back but was not a pleasant experience during our walk.

Published 3 years ago

Published 3 years ago

Published 3 years ago

People who work here very nice 👍

Published 3 years ago

Published 3 years ago

Ordering needs to be done several times to get it correct

Published 3 years ago

Published 3 years ago

It could of been a lot better had it not been for the almost half our wait for a kiwi refresher... they took forever to make three drinks for the guy in front of me. For God's sake. It's drive through, please hire more staff!!

Published 3 years ago

Published 3 years ago

Everything was good except it was confusing finding the entrance. Drive thru sign by the exit but no sign of the entrance...

Published 3 years ago