Newby's Ace Hardware

1173 3rd Ave W, Dickinson, ND 58601, United States

Newby's Ace Hardware
About the Company

As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today.

Photos
Add review
Reviews
Review №1

Love this place, great variety when shopping. I love their kitchen section.

Published 4 months ago

Review №2

Published 4 months ago

Review №3

Published 4 months ago

Review №4

Published 6 months ago

Review №5

Love the people that work here. Always professional and helpful.

Published 7 months ago

Review №6

Published 8 months ago

Review №7

Great people. Very nice store

Published 8 months ago

Review №8

Their kitchen department is amazing!

Published 8 months ago

Review №9

Published 9 months ago

Review №10

Published 9 months ago

Review №11

Published 10 months ago

Review №12

Very Helpful Staff. Thank You Ace Hardware.

Published 10 months ago

Review №13

Published 10 months ago

Review №14

Published a year ago

Review №15

The only reason I would buy elsewhere is if they don't have exactly what I need. Big fan of our little, local hardware and more store. SHOP LOCAL!

Published a year ago

Review №16

Staff was very helpful!

Published a year ago

Review №17

Published a year ago

Review №18

Published a year ago

Review №19

Great local hardware store.

Published a year ago

Review №20

Published a year ago

Review №21

Super nice store, clean, neat... but when a clerk comes up and wants to take the item you are carrying that you are going to purchase, and says they need to take it to the front counter moreless do to shop lifting. Wow REALLY? 119.00 dollar item and had plans to spend around 230 bucks...told them if they are so worried about me shop lifting just put it back on shelve and I walked out. Clerk really didn't give 2 cents if they sold it or not.

Published a year ago

Review №22

I buy all of my Stihl products through Ace. It's great to have people that know what they're talking about and who you can trust to recommend the right products. Always knowledgeable and friendly!

Published 2 years ago

Review №23

Nice friendly store, only issue was their system not finding me at all meaning no points for the purchases.

Published 2 years ago

Review №24

Great service

Published 2 years ago

Review №25

Great staff they help assist with any needs everytime.

Published 2 years ago

Review №26

Have better selections of plumbing supplies than Menards

Published 2 years ago

Review №27

Published 2 years ago

Review №28

Published 2 years ago

Review №29

Great place for lots of stuff and best help in town

Published 2 years ago

Review №30

Published 2 years ago

Review №31

Plenty of people to help, large selection, helping raise money for the Salvation Army!

Published 2 years ago

Review №32

This site is amazing!!! The kitchenware is amazing!!!!!

Published 3 years ago

Review №33

Published 3 years ago

Review №34

Spent almost an hour deciding what paint to get for my kitchen project but was having some issues. The lady, who is the actual expert, gave us a very basic paint tutorial which really helped us make a solid decision. She's amazing!

Published 3 years ago

Review №35

Way better than most of the other Ace stores around

Published 3 years ago

Review №36

Published 3 years ago

Review №37

Nice little store, quite a few things!

Published 3 years ago

Review №38

Published 3 years ago

Review №39

Newby's is my go to hardware store that has it all. Friendly knowledgeable staff plus I can charge merchandise on my personal account when I need too.

Published 3 years ago

Review №40

Published 3 years ago

Review №41

Very good place to shop and those people know what they're doing,I'm from Louisiana and been here two months and that's the place for me

Published 3 years ago

Review №42

Published 3 years ago

Review №43

Published 3 years ago

Review №44

Published 3 years ago

Review №45

Extremely 👍 nice and very friendly people that are very helpful

Published 3 years ago

Review №46

We have good shopping trips at Ace Hardware, the staff is helpful, products are reliable.

Published 3 years ago

Review №47

Great place to get help and wide assortment of tools and supplies for home and yard repairs.) Local store, so they're really good at standing behind their products and they take care of you.

Published 3 years ago

Review №48

Friendly staff, a little pricey but always stocked

Published 3 years ago

Review №49

Great place

Published 3 years ago

Review №50

Great Ace Hardware, these store are different nationwide, mostly hardware, tools, lawn care stuff, and gifts. Does not sell guns like some Ace Hardwares and kind of lacking in outdoor clothing like many Ace Hardwares. But honestly much more tool/hardware oriented than other Aces I have visited in the West.

Published 3 years ago

Review №51

Excellent and generous service. They offered me popcorn while they helped place concrete in my rental truck to weigh it down on ice. Made me want to stay there longer!

Published 3 years ago

Review №52

Friendly and helpful

Published 3 years ago

Review №53

Very pleasant employees
Super clean store!

Published 3 years ago

Review №54

Very helpful and genuinely happy to see you.

Published 4 years ago

Review №55

Published 4 years ago

Review №56

Friendly local hardware store with much more.

Published 4 years ago

Review №57

Published 4 years ago

Review №58

Published 4 years ago

Review №59

Saffron is AMAZING, I was there to get paint and try to match some paint and she was patient and worked with me to get as close of a match as possible while slammed with customers and training someone. She showed me paint brushes and then showed me how to paint to try to blend it as best as possible. I am so grateful for her, she's was a blessing for us!

Published 4 years ago

Review №60

Published 4 years ago

Review №61

Published 4 years ago

Review №62

Published 4 years ago

Review №63

Published 4 years ago

Review №64

If you need something they got it and if they don't have it then you don't need it.

Published 4 years ago

Review №65

Published 4 years ago

Review №66

Ok

Published 4 years ago

Review №67

Published 4 years ago

Review №68

Published 4 years ago

Review №69

The rubs for meat are some of the best

Published 4 years ago

Review №70

Always enjoy Ace in Dickinson, best selection of cooking supplies around!

Published 4 years ago

Review №71

Very friendly

Published 4 years ago

Review №72

Great 👍

Published 4 years ago

Review №73

Awesome shop!!
Thank you Dave for the help with the antifreeze pipe !!!

Published 4 years ago

Review №74

Published 4 years ago

Review №75

Amazing hardware store with knowledgeable staff.

Published 4 years ago

Review №76

Published 4 years ago

Review №77

Great place to shop

Published 4 years ago

Review №78

Published 4 years ago

Review №79

Published 4 years ago

Review №80

Published 4 years ago

Review №81

Published 4 years ago

Review №82

Published 4 years ago

Review №83

Clean well stocked only helpful when asked not as many employees as in other
ACE Hardware

Published 4 years ago

Review №84

Great place!

Published 4 years ago

Review №85

Best customer service around.

Published 4 years ago

Review №86

Great personal service, have done business here for years. Local people that really care!

Published 4 years ago

Review №87

Alot of variety in this store. Just about anything you could want or need. Great customer service too.

Published 4 years ago

Review №88

Published 4 years ago

Review №89

like shopping there

Published 5 years ago

Review №90

Published 5 years ago

Review №91

Super helpful staff, very professional, and most importantly you can hear the smile in their voice, excellent customer service! Definitely a place I would recommend to family and friends!

Published 5 years ago

Review №92

Ace is always a neat store, good variety. Paint i got better than Sherwin Williams. Helpful employees, lots to c, !

Published 5 years ago

Review №93

Very freindly staff, some of the best I've personally seen in my opinion

Published 5 years ago

Review №94

Very clean, easy to find items and very friendly staff!! 😃

Published 5 years ago

Review №95

Published 5 years ago

Review №96

Published 5 years ago

Review №97

Cashier stared at me very awkwardly today. Made me feel very uncomfortable checking out. Not sure if she thought I was a shoplifter but I felt very annoyed after I left. Perhaps some human resource training is needed.

Published 5 years ago

Review №98

Needed a specialty light bulb walked in asked an associate got the right one out the door in five minutes

Published 5 years ago

Review №99

Published 5 years ago

Review №100

Published 5 years ago

Review №101

I would shop there again. Very friendly staff

Published 5 years ago

Review №102

Found what I needed

Published 5 years ago

Review №103

Published 5 years ago

Review №104

Bad inexperienced help and don't know what they're doing

Published 5 years ago

Review №105

Published 5 years ago

Review №106

Published 5 years ago

Review №107

We recently purchased a lawn mower. I want to preface that I have been a loyal customer for over 40 years. When I brought the lawn mower home, the grass clippings were all over the place, like the bag was not secured tightly enough. I worked on it a bit the next day, with the same results. So I decided to go back to the store and ask for an exchange. Here is where it got bad. The manager instantly got irate and started to shame me. He then proceeded to take the lawn mower to the small grass patch in front of the mall and showed me that there is nothing wrong with the lawn mower. I was so embarrassed and appalled at his behavior. When we got back into the store, I simply asked for a different lawn mower. The manager refused and gave me my money back and said I am no longer welcome in the store. The entire time, the manager was extremely rude and condescending Seriously, because I had an issue with an item I purchased from his store. I couldn't believe this happened to me. I took my money and went to Runnings. We are constantly told to support local businesses, but this is the kind of customer service this guy is going to offer. Very sad, I don't he will be in business in a year with this attitude. I am planning on reaching out to Ace Hardware corporate, so they know who is representing their company.

Published 5 years ago

Review №108

Not helpful at all over the phone.

Published 5 years ago

Review №109

People are knowledgeable about different varieties of grills and super helpful.

Published 5 years ago

Review №110

Published 5 years ago

Review №111

Published 5 years ago

Review №112

Published 5 years ago

Review №113

Great customer service very friendly people I always enjoy my visits there

Published 5 years ago

Review №114

Helpful and knowledgeable staff, competitive prices, clean store

Published 5 years ago

Review №115

This is a great store. It has the best selection of kitchen gadgets and kitchen items in the whole of Dickinson. If you need anything for a kitchen, check here first! They probably have it.
Very friendly employees.

Published 5 years ago

Review №116

Published 5 years ago

Review №117

Great employees in this place. Super knowledgeable and equally helpful.

Published 5 years ago

Review №118

Published 5 years ago

Review №119

Published 5 years ago

Review №120

Published 5 years ago

Review №121

Ace is the place

Published 6 years ago

Review №122

Customers was great

Published 6 years ago

Review №123

Published 6 years ago

Review №124

Published 6 years ago

Review №125

It has a good location for me. And service has always been good

Published 6 years ago

Review №126

Popcorn was best south of I-94

Published 6 years ago

Review №127

Published 6 years ago

Review №128

Helpful and knowledgeable

Published 6 years ago

Review №129

every time I go in there I get it exactly what I need done. Two people tonight working help me fix my bicycle for free and I bought myself the Allen wrenches the used. They need a pay raise. All of the employees. a 2.00 pay increase in my opinion. August 29th 2019

Published 6 years ago

Review №130

Published 6 years ago

Review №131

Published 6 years ago

Review №132

Very helpful , the rep knew the right parts and the job got done

Published 6 years ago

Review №133

Published 6 years ago

Review №134

Published 6 years ago

Review №135

Helpful staff good selection.....

Published 6 years ago

Review №136

Very nice staff, always asks if you need help and free popcorn. Cant beat it. Has a very nice small town appeal to it

Published 6 years ago

Review №137

Published 6 years ago

Review №138

Published 6 years ago

Review №139

Great service
If they don't have it in stock they will get it for you.

Published 6 years ago

Review №140

Published 6 years ago

Review №141

Manager was very rude to me and one of his employees because the employee couldnt find what i was looking for

Published 6 years ago

Review №142

Published 6 years ago

Review №143

Ace store in Dickinson is smaller then his competitors in the area and more expensive for most of the hardware in store. I went inside for the convenience of being close by and paid $ 1.25 for a one screw that I needed for patch work in my apt. The store is useful if you don't have a transportation means to go elsewhere for hardware needs.

Published 6 years ago

Review №144

First time in to Shop big store alot to look at not just hardware I saw some great gift ideas. I will be back.

Published 6 years ago

Review №145

Published 6 years ago

Review №146

Published 6 years ago

Review №147

Published 6 years ago

Review №148

They almost always have it.

Published 6 years ago

Review №149

Published 6 years ago

Review №150

Very helpful and friendly staff.

Published 6 years ago

Review №151

Published 6 years ago

Review №152

Plenty of supply's but got to shop around on prices

Published 6 years ago

Review №153

If you have questions about a project not sure what you need this is where you want to go, the staff are very friendly and they always have someone that is knowledgeable about most things, I only go to the big box stores when I've tried Ace hardware first.

Published 6 years ago

Review №154

Published 6 years ago

Review №155

Limited tools and repair parts.

Published 6 years ago

Review №156

Published 6 years ago

Review №157

Published 6 years ago

Review №158

Very friendly and knowledgeable people.

Published 6 years ago

Review №159

The folks that work there are super helpful! Good Products and decent prices.

Published 6 years ago

Review №160

Published 6 years ago

Review №161

Published 6 years ago

Review №162

Published 6 years ago

Review №163

This is the best hardware store in Dickinson, good selection of the right stuff to do the job. Helpful people that have "real" help on how to use the products.

Published 6 years ago

Review №164

Published 6 years ago

Review №165

Published 6 years ago

Review №166

Published 6 years ago

Review №167

Published 6 years ago

Review №168

Published 6 years ago

Review №169

Published 6 years ago

Review №170

Published 6 years ago

Review №171

Friendly staff. Quick and easy to get in and out. Fair prices. I love this place

Published 6 years ago

Review №172

Published 6 years ago

Review №173

Nice place

Published 6 years ago

Review №174

depends on who's working there if you get help or not and if you do get help make sure they know what they're talkin about or you're going to buy something you don't need. The staff that does help is amazing and check-out is usually really good. It's really not uncommon to get ignored there,unless you were a regular and have an account with them.

Published 6 years ago

Review №175

Published 6 years ago

Review №176

Published 6 years ago

Review №177

Published 6 years ago

Review №178

Very friendly service different hand tools different tools you can use around the yard wheel barrels lawn mowers drivable lawn mowers great friendly service and yes they have bathrooms

Published 6 years ago

Review №179

Outstanding staff!

Published 6 years ago

Review №180

Published 6 years ago

Review №181

Published 6 years ago

Review №182

Published 6 years ago

Review №183

Published 6 years ago

Review №184

I love ACE hardware! Reminds me of simple days of going to Hardware Hank with my father.

Published 6 years ago

Review №185

Published 7 years ago

Review №186

Published 7 years ago

Review №187

Excellent service, they carry great products and you can usually find anything you need

Published 7 years ago

Review №188

Newby's Ace -- like Ace Hardware stores everywhere -- is a bit more expensive than big box hardware competitors. You don't shop here for the price, though; you shop Ace for the knowledgeable staff and convenience of finding what you want right away.

As far as prices, I'd estimate that you can expect to pay 20-30% more at any Ace Hardware compared to, say, Menard's or Wal-Mart. That's not necessarily a fair comparison though, as the quality of products isn't always the same, though it's easy to compare apples-to-apples on certain name brand items.

Newby's Ace has a propane exchange rack out front, though I've had a couple faulty tank valves through the exchange. They've always been great about accepting the tank back for a new one though.

I did once have a challenging time finding someone to help me with a bigger purchase, but it turned out that a truck shipment had arrived and the staff was busy unloading it on a deadline. Considering 99% of my visits to Newby's Ace has been nothing but spectacular, it's hard not to just shrug that off (and so I did).

Good people work here, and I hope they stick around for a long time.

Published 7 years ago

Review №189

Shop there all the time. The service is outstanding: the people are friendly and helpful. They usually have what I need.
They also make awesome popcorn for people to enjoy while shopping. ❤❤

Published 7 years ago

Review №190

Friendly service, always willing to help a customer. Friendly cashiers also.

Published 8 years ago

Review №191

BOYCOTT THIS LOCATION! It is disgraceful that you would refuse to sell equipment to water protectors whose lives are in danger. What kind of threats or bribes would convince you to let starving people starve and freezing people freeze. This could be your own children, spouses, or parents out there trying to protect our right to clean water. What a travesty. Myself, my family, and my business will definitly NEVER EVER shop at Ace Hardware again.

Published 8 years ago

Review №192

Good local hardware and home store. Known for their paint and helpful staff.

Published 9 years ago

Review №193

GOOD SERVICE.

Published 9 years ago

Review №194

Good service, however I go there for the free popcorn! Best in town.

Published 13 years ago

Company information
  • 3 photos
  • 194 reviews
  • 4.5 rating
  • Phone: +1 701-483-1238
  • Website: http://www.newbysacehardware.com/?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=09818
  • Address: 1173 3rd Ave W, Dickinson, ND 58601, United States
  • Coordinates: 46.8936524, -102.7915726
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Sunday: 10 AM–5 PM
  • Monday: 7:30 AM–8 PM
  • Tuesday: 7:30 AM–8 PM
  • Wednesday: 7:30 AM–8 PM
  • Thursday: 7:30 AM–8 PM
  • Friday: 7:30 AM–8 PM
  • Saturday: 8 AM–6 PM
Service options
  • Delivery: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Offerings
  • Assembly service: Yes
  • Repair services: Yes
  • Service guarantee: Yes
Planning
  • Quick visit: Yes
Payments
  • Cheques: Yes
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes