The girl in drive thru today around noon was professional, helpful and willing to do her job today. I ordered two peppermint teas with almond milk and honey. They didn't have my honey but she happily put cane sugar in our tea. She provided superior customer service and she wasn't acting racist either. She should be training others at the window and I would recommend anybody ordering from the location while she's on shift. If she keeps up this kind of performance, She's going to be needing holiday bonus time or raise or something. Management needs to recognize her, She treats all customers equal.

Published 3 months ago

I ordered a cold brew, cold foam coffee with Carmel and mocha and I order this quite often and usually it's just kind of like eh, but today was so amazing. I wish I had 6 more of them. So whoever made my drink there. Today, it was a mobile order number 6956 I want you to know it was outstanding and I just am really, really happy with my beverage this afternoon

Published 6 months ago

Picked up 6 dozen doughnuts, 2 boxes of coffee, and 2 boxes of hot chocolate for work. Easy to order and pick up was right on time.

Published 4 months ago

This location has the worst bagels i have even seen in my 40+ years going to Dunkin. The people are awesome and super friendly but they backed products are never consistent with any other Dunkin. This location is very close to home so I almost have no choice or be late to work. This is one example of what I get here.

Published a year ago

I go to this location just about every night. I order the same thing plus or minus a few things. On certain nights whenever the heavier set guy is working my drink is always screwed up, and I have to wait nearly 5 mins at the speaker before he answers AND at the window. However whenever the girl with black hair on night shifty works everything goes smoothly with no problems.

Published 5 months ago

They got the order wrong, the bagel was burnt after asking for lightly toasted, iced coffee bitter, and latte not strong tasted more like hot water. The girl was nice though.

Published 3 months ago

Can’t remember when was the last time I had a Dunkin Donut 🍩. Feel refreshed after having the Boston Kreme 😄. W. Nick, 2021.10.09

I wish they offer the 30% sugar version one day.

Published 3 years ago

Ordered a LATTE and got a cup of oat milk with caramel flavoring. No coffee whatsoever. When the employee working was asked to remake it there still was no coffee in it and became defensive.

Published a year ago

Published 2 months ago

They got the order wrong, the bagel was burnt after asking for lightly toasted, iced coffee bitter, and latte not strong tasted more like hot water. The girl was nice though.

Published 3 months ago

The girl in drive thru today around noon was professional, helpful and willing to do her job today. I ordered two peppermint teas with almond milk and honey. They didn't have my honey but she happily put cane sugar in our tea. She provided superior customer service and she wasn't acting racist either. She should be training others at the window and I would recommend anybody ordering from the location while she's on shift. If she keeps up this kind of performance, She's going to be needing holiday bonus time or raise or something. Management needs to recognize her, She treats all customers equal.

Published 3 months ago

Published 3 months ago

Picked up 6 dozen doughnuts, 2 boxes of coffee, and 2 boxes of hot chocolate for work. Easy to order and pick up was right on time.

Published 4 months ago

Food at Dunkin is always miss, but the coffee was good. Speedy service at drive-thru in the morning, which is always appreciated.

The most recent order I got from there was bad enough for me to update my review. The bagel tasted moldy, the eggs were rubber, the coffee tasted like it had spoiled creamer in it. Overall it was all thrown out. It was terrible

Published 4 months ago

Published 5 months ago

I go to this location just about every night. I order the same thing plus or minus a few things. On certain nights whenever the heavier set guy is working my drink is always screwed up, and I have to wait nearly 5 mins at the speaker before he answers AND at the window. However whenever the girl with black hair on night shifty works everything goes smoothly with no problems.

Published 5 months ago

Published 5 months ago

Great coffee and solid service.

Published 5 months ago

I ordered a cold brew, cold foam coffee with Carmel and mocha and I order this quite often and usually it's just kind of like eh, but today was so amazing. I wish I had 6 more of them. So whoever made my drink there. Today, it was a mobile order number 6956 I want you to know it was outstanding and I just am really, really happy with my beverage this afternoon

Published 6 months ago

I waited about 10-15 minutes for my order. I was the only person there while the Employees were standing around on their phone Not happy with this location or their service. Whatsoever terrible place

Published 6 months ago

The lady who helped me was extremely nice and helpful 10/10 never fails my expectations at this location 😋👌

Published 6 months ago

Published 6 months ago

Love this place.

Published 7 months ago

Delicious but please for the love of god get a new speaker it always takes like 15 min to order. that poor drive through worker.

Published 8 months ago

Not open 24hrs? Was closed on the night of 07/02

Published 8 months ago

This Dunkin is the only one near me that gets my coffee perfect everytime. I drive over 10 minutes to this one just to have my coffee.

Published 9 months ago

Published 9 months ago

Dunkn is my every morning go to

Published 9 months ago

Published 10 months ago

I visited this location today. Where someone was training. My order was all messed up I had mentioned I received the wrong coffee. The manager Juillian approached the counter and was very nasty. She stated well we will fix it this time. I got to my location I was put off by her attitude for a mistake made by her trainee. I took a drink of my coffee and it was not sugar free like I asked for. I had called in to let them know that service was poor and she was nasty to me. Then she proceeded to argue with me about my incorrect order. She is extremely young and immature and has no business being a manager until she can grow up little and learn to address people properly.

Published 10 months ago

Published 10 months ago

Coffee and service both terrible

Published a year ago

This location has the worst bagels i have even seen in my 40+ years going to Dunkin. The people are awesome and super friendly but they backed products are never consistent with any other Dunkin. This location is very close to home so I almost have no choice or be late to work. This is one example of what I get here.

Published a year ago

Ordered a LATTE and got a cup of oat milk with caramel flavoring. No coffee whatsoever. When the employee working was asked to remake it there still was no coffee in it and became defensive.

Published a year ago

Published a year ago

Had a great experience at this Dunkin! The drink was phenomenal. The service was exceptional!! The gentleman that was waiting on us was very polite and courteous.

Published a year ago

They have good iced coffee good Donuts good pastries good sandwiches

Published a year ago

Good coffee

Published a year ago

Published a year ago

Published a year ago

Drive thru people were rude, we asked for chocolate cream filled donuts and 3 orders of hashbrowns. Got 2 orders of hashbrowns and a donut with sprinkles. All dunkins are a joke now and it makes sense why starbucks makes more in a month than they do in a year.

Published a year ago

Usually I go through the drive-thru, but this time I decided to go for inside. I stopped in before my shift at work, and this young lady walks to the register, then does a full 180 and walks right back. I had to wait another 5 mins for another person to come out, just for them to make my order wrong. To sum it up, I ended up leaving with a screwed up order, and a 15 min wait time.

Published a year ago

My drink was ready to go, just as I ordered it. Smooth as it should be.

Published a year ago

Published a year ago

Published a year ago

Great coffee

Published a year ago

Published a year ago

This use to be my favorite location. Recently the orders are all messed up. Order crescent and get bagel. When I did get the crescent sandwich it was burnt. So disappointing

Published a year ago

Always a breeze and for the most part my drink is always correct.

Personally I despise Dunkin’s donut selection. But that’s just me, their bagels are super yummy.

Staff is always working their butts off, give them your grace and patience and maybe an extra tip this holiday season.

Published a year ago

It seems every time we stop at this Dunkin location, we have the same problems, but this time was worse than ever. After ordering in the drive thru, we waited nearly 20 minutes to receive our drinks and food. There wasn't a single apology for the wait time and our food was completely cold. I dont understand how a company can have the same issues over and over, and without a simple apology..

Published a year ago

My favorite of all Dunkins' around!
The Maple bacon 🥓 croissant 🥐 was Delicious 😋

Published a year ago

Used the drive thru. The ham and swiss croissant stuffer was disappointing. The top of the croissant was warm, the ham and cheese were basically room temperature and the bottom of the croissant was very cold. Ordered a Bavarian cream donut and received a Boston cream donut. (One is topped with chocolate, the other with a light dusting of powdered sugar.) The only reason I rated 2 stars instead of 1 is that there was a good amount of filling in the donut. Would not recommend.

Published a year ago

Published a year ago

Great service

Published a year ago

Asked for a iced pumpkin spice latte. I got a cup of milk with pumpkin flavor in it. They completely forgot the coffee. 2 times this week they have messed up an order. Will not be going back to this dunkin.

Published a year ago

Published 2 years ago

Just love this place words can't explain

Published 2 years ago

This Dunkin used to be the best around. Used to run smoothly, pretty accurately, and people were kind only. Now it's incorrect almost every time, very slow, and the employees are incredibly rude when you ask for a correct order. If you message Dunkin about this, they say to call the manager of the store and then you tell the employees you spoke to a manager to get free stuff 🙄 That's not a great business model, so we won't be back.

To be super clear, I've come here very frequently and now will not. Shuffle location did the same thing changing to being rude and I haven't been back to that one in years.

Customers can forgive you even for repeated mistakes if you make them right without being disrespectful.

Published 2 years ago

Went through the drive thru about an hour ago. The staff ( 1 individual) was rude, impatient , and quite unprofessional. They were out of a cream stick-didnt mention it (but charged it on order) until we noticed they hadn't included it in the bag- had to yell at the window to get their attention.the wrap was good, But I WILL NOTbe back to this location.

Published 2 years ago

They are under new management and have a rather largely new staff! Amazing! And fast! Fast friendly and clean!

Published 2 years ago

Thought they were a little pricey for what we got

Published 2 years ago

Always good

Published 2 years ago

Twice now I have stopped at this place about 8pm for coffee and absolutely no one around. Yesterday, (7/14) I walked in and a employee just walked to the back. He never came back to the desk. I waited to order a coffee and donut for a bit, but nothing. The leadership of this place needs to check their cameras. This place is losing money, because staff are to taking orders. Lots of donuts just no one to sell them. That was my final stop at this Dunkin.

Published 2 years ago

Most of the order was wrong. And it took much longer than it should have to make.

Published 2 years ago

Published 2 years ago

Not bad sandwich wasn't real hot but is was good

Published 2 years ago

There's nothing else left to say. 😆

Published 2 years ago

Published 2 years ago

Get a donut and watch planes land at CAK.

Published 2 years ago

Published 2 years ago

Fine Dunkin location.

Published 2 years ago

Very, very slow, so I left. No effort by employees to speed things up. Taking care of drive thru but not walk in customers.

Published 2 years ago

This is the worst location I’ve ever been to. Everyone who works here, including managers, is rude and unprofessional. They almost always forget my food when I pre-order on the app. The last straw was the last time I ordered and waited for about 15 minutes and my food still hadn’t come up. I asked for either a refund or my food because I was going to be late for work if I waited any longer, and the manager rudely told me that I had to do that on the app and didn’t even bother to attempt to give me what I paid for. And of course, the app didn’t work when I tried to connect to customer service. It’s funny how they remodeled the store, but can’t seem to hire decent, competent people to work at this location.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Simply the best tasting hot coffee one can buy. The decaf iced coffee is excellent also.

Published 2 years ago

Published 2 years ago

Don't bother going here after a certain time. Everything you get will be stale. Donuts, bagles... everything. Can they not tell when they pick up the food that it's as hard as a rock? Why is this place even open all night if the quality is gonna be this bad

Published 2 years ago

Donuts were dry.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Their ad,"America runs on duncan" come here to canton by Belden village mall or the one by pet supplies and get some non alcoholic southern comfort.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

The gentleman that made me and my daughters drink, let's just say he needs a raise they were the best I've had at dunking dounuts..

Published 2 years ago

I just want to say thank you to the nice lady who works here who saw me struggling to get my car door open with my two kids, baby in hand and two dozen donuts. She came out in the freezing cold to offer assistance. Good costumer service is noticed even after we have paid and left the store.

I don’t know her name but I came around noon today.

Published 2 years ago

Published 2 years ago

Expensive there it's cheaper in Akron

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

These kids do not know how to do something as simple as add the right amount of cream and sugar. They're lazy and just do whatever. And you can be the nicest person in the world to ask them to fix your order after finally being fed up about it being wrong (not kidding) more than 10 times now and they are rude and ignorant. No customer service training either. It comes down to common sense. And unfortunately, the people at this Dunkin, have none of it!

Published 2 years ago

The donuts are just average. Coffee is good.

Published 2 years ago

staff are very slow and unorganized. they didnt even greet or acknowledge customers waiting to order

Published 2 years ago

We went today. My husband got the sundries tomato and pesto sandwich and as soon as he finished his sandwich he projectile vomited all over the car and had diaherra. They gave him food poisoning. Really live the Halloween spirit didn't love having to clean out the puke.

Published 2 years ago

Staff at this location are fun and energetic

Published 2 years ago

Published 2 years ago

Always had a good experience with the people in drive thru.
Polite and quick

Published 2 years ago

Your coffee sucks but the employees deserve 5 stars.

Published 2 years ago

Published 2 years ago

Short staffed inside, seemed more focused on drive thru, however was helped fairly quickly and donuts were great, my grandson's ate up the munchkins!!!

Published 2 years ago

The turkey sausage has bits of gristle. Tried it again, same thing. Will not be returning for anything but coffee and donuts.

Published 3 years ago

Published 3 years ago

2 times I ordered a large iced Caramel latte and they gave me burnt coffee with way too much milk, and no sugar. It did not taste like a normal iced Caramel latte.
This was on a order ahead on Dunkin App.

Published 3 years ago

Quite often they don't have the old fashion doughnut I like but I do enjoy the coffee.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

No ham.. ☹️ kids like the donuts though! Nice service.

Published 3 years ago

Kids love it

Published 3 years ago

Published 3 years ago

Published 3 years ago

This place is what it is. If you want decent coffee or breakfast sandwiches at a fairly reasonable price and feel like skipping the perpetually long Starbucks line, this is the place for you. Only drawback is that there always seems to be confusion between the workers during peak times. I understand being flustered during busy hours but better organization would probably help.

Published 3 years ago

Published 3 years ago

Sprinkles sprinkles sprinkles. Not every donut needs them.

Published 3 years ago

Came in to get a small ice tea and was greeted with a smile and amazing attitude, the girl was kind and quick and gave a smile when I left excellent service and good tea nice to see people smile and be kind

Published 3 years ago

My breakfast sandwich was delicious! I had kinda stopped frequenting DD because whenever I got food it was meh...but this location is spot on! Highly recommend.

Published 3 years ago

No Hi | No hello | No how are you today
Nothing. They just look at you when you walk in and say absolutely nothing.
Instead of a greeting, they roll their eyes as if you are a inconvenience to their day.

At the very least you should tell a new customer walking in when your busy “Good morning! I’ll be right with you” Very easy to do.

The sandwich I was finally able to order was ok, nothing special.

The coffee was not drinkable for me. Just tasted like pure sugar and I don’t remember asking for 20 squirts of sugar. In fact - I wanted light sugar.

I have now been reminded on why I stopped going to Dunkin Doughnuts to begin with.

Such a shame.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Coffee is always perfect!

Published 3 years ago

Published 3 years ago

What great staff, so friendly and professional. I will be coming to this store more often just for the friendly faces

Published 3 years ago

Published 3 years ago

Very friendly, fast service.

Published 3 years ago

Love this place they are fast and no long waits even when cars are wrapped around the building. Service is top notch.

Published 3 years ago

Wanted to purchase 3 dozen donuts. Went in, and when I finally got waited on the young lady told me that you call in for large orders. I said I thought this was Dunkin Donuts? She replied it is. I said forget it and left. A local donut shop in Chillicothe I walk in and order 4 dozen, no problem, I pay leave tip and go about my day. I will not be back to Dunkin.

Published 3 years ago

My son has orientation today

Published 3 years ago

Published 3 years ago

Didn’t get my order right but it was still delicious. Can’t complain!

Published 3 years ago

Published 3 years ago

The girls at night rock

Published 3 years ago

Ordered a hot Latte today and when we got to the drive thru my husband got his hot coffee. The lady at the drive thru said your iced latte will be right out. I said it should be a hot latte. Pulled out of the drive thru heading down Portage, took my first drink and it was ice cold. Nice job on an almost $5 cup of "hot" coffee! Soo disappointed!

Published 3 years ago

World's best coffee hot or cold brew!

Published 3 years ago

Always stop by before college- and it's always worth it. Very happy morning shift employees. Always makes my morning

Published 3 years ago

Published 3 years ago

2 winter blend coffees with cream and sugar were probably worth 3-4 stars but the hot chocolate was more like hot water with food coloring...absolutely awful.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

I’m not sure what it is about this location. Whether it’s their machinery or just a different “recipe”, but their coffee is much more watered down than any other Dunkin location I’ve ever been to. Especially if you drink your coffee black, you’ll certainly be disappointed at this location. Make the drive to Shuffel. Ordered 4 times from here and same result each time.

Published 3 years ago

Dunkin' Donuts has always been a favorite of mine. The store is very clean, the staff very friendly and the donuts, very good.

Published 3 years ago

Published 3 years ago

Love Dunkin Donuts, excellent coffee's and great donuts

Published 3 years ago

Love dunkin. Employee gave great suggestion to help with order. Fast service and smiles.

Published 3 years ago

Published 3 years ago

24 hours??? Never are they “open”. Constantly coming to this location and no one that works night shift even answers. We once’s knocked on windows, doors, called building etc over the course of the last few months and no one is even visible in the store. We switched coffee shops!

Published 3 years ago

Always great ice coffee

Published 3 years ago

Will never get a bad review from me

Published 3 years ago

K-cups here are cheaper than grocery store...whole family loves DD.

Published 3 years ago

Slower than most but very friendly and they support military and police and that's a reason to go for me.

Published 3 years ago

Refused my bussiness because I had a $50 bill on a $35 order.... never going back. Went to McDonalds, they were glad to take my money...

Published 3 years ago

I live here

Published 3 years ago

Cashier was very nice. Food was devoured by the kids.

Published 3 years ago

Published 3 years ago

Can’t remember when was the last time I had a Dunkin Donut 🍩. Feel refreshed after having the Boston Kreme 😄. W. Nick, 2021.10.09

I wish they offer the 30% sugar version one day.

Published 3 years ago

Not bad, nice people

Published 3 years ago

Published 3 years ago

Won’t even accept $50 bills Absolutely ridiculous to wait in line 15 minutes and then be told they don’t accept American currency.

Published 3 years ago

Great coffee and delicious food! Good service!

Published 3 years ago

Published 3 years ago

They make everything fast

Published 3 years ago

The employees are always so sweet! That's the main reason I come to this location! Thank you

Published 3 years ago

Published 3 years ago

Published 4 years ago

I love this place they have really good customer service although I see some coworkers have problems but otherwise this is my favorite dunking to go to there's 2 ladies that make me feel like I'm family I just want those to ladies to know you make my day

Published 4 years ago

So we out here right. We call up this Dunkin at 12:15 n we is LIT dog. We feelin some ice coffee n munchies and we pull up to the drive thru and DOG. This girl. Name Kailyn. She must see some stuff working the late shift cuz this girl took our order like a pro when we was trippin. Gave us the deets we needed and a lil extra on the side, u already no. Gurl hooked us up with our bread quick fast and on the double. Straight facts, no cap.

Published 4 years ago

Ran out of beyond sausage and had no substitute. Didn't know until after order, no refund. Med. Iced Matcha Latte was 90% ice. Poor service from cashier.

Published 4 years ago

Best coffee in the biz!

Published 4 years ago

New system today and only 2 cars a ahead of me...waited in line for 15 minutes! Ordered bubble lemonade and was not told that they were out of the larger straws specifically for the bubbles!!

Published 4 years ago

Published 4 years ago

Published 4 years ago

Cannot accurately take a simple order. No cream or 2 Splenda had to throw drink away. Ruined my whole life.

Published 4 years ago

I order a cold coffee with Carmel & Vanilla Bean with 2 Splenda and extra cream. They did not label my drink and did not make it right at all. It was so wrong that I simply had to throw it away.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

It was decent. Croissant was a bit crumbly.

Published 4 years ago

They have oat milk, almond milk and soy milk!

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Friendly service and always delicious donuts to dunk in coffee!! 🙂

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Good

Published 4 years ago

They forgot part of our order, but more than made up for it.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Just spent 20 minutes waiting to order with my crying infant just to pull away & see everything was wrong. Coffee was wrong, donuts were wrong & I’ve been driving out of my way to go to this dunkin - no more

Published 4 years ago

Good coffee, but the manager was less than friendly during this visit

Published 4 years ago

Published 4 years ago

My family of five goes to this Dunkin’ every Sunday morning around the same time. We usually have to wait in line 10-15min because the drive through is always backed up and busy. Service is okay, it feels like they’re always rushing me though which is annoying. Usually get our order right with only minor errors. We were exited today because they actually remebered the whip cream on my son’s frozen chocolate lol

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Best Coffee!!!!

Published 4 years ago

Fast friendly and clean

Published 4 years ago