My favorite store, but you really need to train every one of your cashiers on how to do wic. Every time I come to this store no one has a clue on how to do it. I was here today and the manager didn’t even want to come up front and help the cashier. This is the only store that I know of that offers wic and none of the employees have a clue of what it is or how it even works

Published 5 months ago

I shop here frequently very pleased with service, clean store, courteous service and stock products I use at an average price. I am on sync your meds this is strange that my meds are syched but not since I got them all at the same time refills I thought would be there must be a glitch over great experience. Management contacted me solving my issue , I am a fan!

Published 6 years ago

This is THE worst Discount Drug Mart I have ever been to and I'm from the greater Cleveland area! 3 separate times I was treated rudely or the person I was with was. Myself by a cashier (she still works there I saw her today, the day in question she was throwing items by the register) throwing a tantrum about something that didn't have to do with me or any other customer, a friend of mine about his prescription and he was 100% in the right (he was screamed at until he cried and drove away) and my husband at the post office area. The post office area where you pay utilities etc. The employee was unnecessarily rude and did not even know the basics of mailing a package. Also, packages cost quite a bit to mail, maybe try accepting cards also.

Published a year ago

Manager bill talking about his health issues .lousy.interview over.bs not talking about the position
.taking up.people precious time over bs
For a lousy.non educated jon

Published 7 months ago

I'm so glad I switched to this pharmacy. I used to wait days to have my prescriptions refilled when I was a CVS customer. Now the longest I've ever had to wait was 5 minutes - completely reasonable. Not to mention this place has a decent selection of groceries, office supplies, and even clothing if you need to pick up something extra. Really impressed with the pharmacy staff in particular.

Published 4 years ago

I have been going here for over 20 years. The staff is always been friendly and if they don't have something I need they will order it for me. They cover a multitude of insurances because I've had at least five over the past 20 years. The pharmacy staff is excellent and always ask if I have any questions. Their prices are good, and I appreciate the sync your meds and first Wednesday of the month senior discount.

Published 4 years ago

The store is always clean and stocked well. the pharmacists are usually very nice too. My complaint is about the drive-through. I was caught in there for almost half an hour. At first I waited several minutes for someone to even respond to my call, and then after they took my debit card I had to wait at least another 10 minutes. When someone finally answered, it wasn't the same pharmacist and they didn't know that I had already sent up my card. I get that sometimes it gets busy and that maybe the pharmacy wasn't staffed well, but when you have a drive-thru that should be a priority. Don't offer a service that should be a convenience when it ends up taking three times as long.

Published 6 years ago

Worst pharmacy I have ever used. Make sure to call 2 weeks before you need any refills and once they do have them filled it takes another 45 minutes because they did not fill everything. This will be my last time filling anything here!

Published 2 years ago

Published 3 months ago

Always had a good experience

Published 3 months ago

My favorite store, but you really need to train every one of your cashiers on how to do wic. Every time I come to this store no one has a clue on how to do it. I was here today and the manager didn’t even want to come up front and help the cashier. This is the only store that I know of that offers wic and none of the employees have a clue of what it is or how it even works

Published 5 months ago

Manager bill talking about his health issues .lousy.interview over.bs not talking about the position
.taking up.people precious time over bs
For a lousy.non educated jon

Published 7 months ago

Published 7 months ago

Published a year ago

This is THE worst Discount Drug Mart I have ever been to and I'm from the greater Cleveland area! 3 separate times I was treated rudely or the person I was with was. Myself by a cashier (she still works there I saw her today, the day in question she was throwing items by the register) throwing a tantrum about something that didn't have to do with me or any other customer, a friend of mine about his prescription and he was 100% in the right (he was screamed at until he cried and drove away) and my husband at the post office area. The post office area where you pay utilities etc. The employee was unnecessarily rude and did not even know the basics of mailing a package. Also, packages cost quite a bit to mail, maybe try accepting cards also.

Published a year ago

The wait time at this pharmacy is consistently ridiculous. What a nightmare.
Today 10.31.23:
-Wait in drive thru behind one car: no movement after 10 minutes
-Go inside and wait behind one person: no movement after almost 10 minutes
-Back to drive thru bc there's no sense waiting by sick people. 19 minute wait until I get to the window. Then the tech smuggly tells me to enjoy my day.

This was my family's last script here. This would be embarrassing for a fast food joint, let alone an establishment with medical professionals.

Published a year ago

I deal with Allison at the pharmacy alot,she is so friendly and helpful. She also makes sure I get all the alloted discounts for my meds!!

Published 2 years ago

Published 2 years ago

Worst pharmacy I have ever used. Make sure to call 2 weeks before you need any refills and once they do have them filled it takes another 45 minutes because they did not fill everything. This will be my last time filling anything here!

Published 2 years ago

There is a young girl with dark brown hair that works at this drug mart location, I think her name is Isabelle??? I hope I have the name right. She is the sweetest young lady. She has waited on me a few times and every time she has been very outgoing, helpful, and sweet. I bought a bunch of items marked down and she told me she made sure the prices rang up correctly. She has perfect customer service!

Published 2 years ago

Published 2 years ago

Published 3 years ago

Called ahead to check on prescription status for grandma, as to not leave her alone at home too long while I went to pick it up. They said it would be ready in 30 minutes. 2 hours later, I go to the pharmacy... I have been waiting over 15 minutes so far...

Might as well have gone to Walgreens...

Published 3 years ago

I'm so glad I switched to this pharmacy. I used to wait days to have my prescriptions refilled when I was a CVS customer. Now the longest I've ever had to wait was 5 minutes - completely reasonable. Not to mention this place has a decent selection of groceries, office supplies, and even clothing if you need to pick up something extra. Really impressed with the pharmacy staff in particular.

Published 4 years ago

Published 4 years ago

I have been going here for over 20 years. The staff is always been friendly and if they don't have something I need they will order it for me. They cover a multitude of insurances because I've had at least five over the past 20 years. The pharmacy staff is excellent and always ask if I have any questions. Their prices are good, and I appreciate the sync your meds and first Wednesday of the month senior discount.

Published 4 years ago

I don’t know why I haven’t switched pharmacies. I was given expired medicine for my son about a month ago, I’m glad I noticed it right away. I called and was told that the expired medicine would still be fine, but I insisted that I come back and exchange it for one that wasn’t expired. The people at the pharmacy talk over me when I call, and are very rarely welcoming when I come into the store. The drive through is a pain because you sit there waiting and waiting to be acknowledged and when you are, very little communication. This last time I called, I was practically hung up on. Would not recommend.

Published 5 years ago

The staff has been so helpful, especially when problems come up with medications. This is the only pharmacy my family uses.

Published 5 years ago

U save me the run around!!! 2 thumbs ☝ up! Locally owned

Published 5 years ago

Published 5 years ago

Do not go here for their pharmacy. I tried giving them a chance since they're a local company, but there are issues every time we've tried to get prescriptions from them. It's amazing the government trusts these people to dispense narcotics.

Published 6 years ago

The store is always clean and stocked well. the pharmacists are usually very nice too. My complaint is about the drive-through. I was caught in there for almost half an hour. At first I waited several minutes for someone to even respond to my call, and then after they took my debit card I had to wait at least another 10 minutes. When someone finally answered, it wasn't the same pharmacist and they didn't know that I had already sent up my card. I get that sometimes it gets busy and that maybe the pharmacy wasn't staffed well, but when you have a drive-thru that should be a priority. Don't offer a service that should be a convenience when it ends up taking three times as long.

Published 6 years ago

I shop here frequently very pleased with service, clean store, courteous service and stock products I use at an average price. I am on sync your meds this is strange that my meds are syched but not since I got them all at the same time refills I thought would be there must be a glitch over great experience. Management contacted me solving my issue , I am a fan!

Published 6 years ago

Good service

Published 7 years ago

Published 7 years ago

Wide selection of convenience items, always a clean store and friendly staff.

The pharmacy is very efficient, friendly and helpful.

Published 7 years ago

Best pharmacy in North Canton.

Published 7 years ago

I got the fingernails where the glue is kind of hard to keep on but out of that I really like it

Published 7 years ago

Easy place to shop.

Published 8 years ago

The store seems ... dingy? It's not dirty, but it's not exactly clean, either. I think it may be bad lighting. That said, it's my go-to store for just about everything -- Band-Aids, bacon, dog food, make-up wipes, light bulbs, a notebook, you name it. I could not survive without DDM.

Published 8 years ago

This store at first seems a little dirty and disorganized, but if you venture in and look around, you will discover they have everything in there. I couldn't find a boot tray (it had to be a certain size) online or in any other store. I did the perfect thing in there. Prices are fairly decent, too.

Published 8 years ago

The counter help girls in the pharmacy are what I call barely. Barely friendly, barely concerned, barely aware of your presence. I do not feel valued as a customer.

Published 8 years ago

Nice store with a good selection. Perfect for a quick purchase.

Published 9 years ago

After three months of communicating with them about a prescription they said would take 90 days to authorize, now that the 90 days is up, THEY SAY THEY NEVER HAD THE PRESCRIPTION. Now I have to take it to another pharmacy and wait another 90 days for something my son needs to survive. I'm never buying anything from them again.

Published 11 years ago