I take insulin. Several times in the past year I have had to wait for refills because "it's a Walgreens' policy to not keep it in the store". They have to order it from a central location. I foolishly have not changed pharmacies because the location is good for the person who picks it up for me. (I'm handicapped and don't drive.) When they do order it, often it doesn't come in for a day or two later than promised. Insulin is not something you can wait for. I will be asking my doctor to send my next prescription to a different pharmacy.

Published 4 months ago

Went for a scheduled flu shot and the virtual check-in would not process me, but it didn't matter because no one would come to the counter anyway. The phone was constantly ringing without being picked up, and a gentleman sat at the drive thru without anyone attending to him either. I saw one person, assuming it was a pharmacist, working. No one else.

Published 5 months ago

dont know what happened here in the last year or so but the staff must of changed or something because the people who answer the phones the associates have gotten SUUUPER rude . and for some reason they're prescriptions are always delayed which really messes everything up.

Published 4 months ago

5 stars all the way. This mostly applies to their pharmacy because after years of using a competitor to them I'm super pleased with this Walgreens customer service. The pharmacist is really friendly, the staff is great. Usually a guy with a beard waits on us and he's always super friendly and efficient. He moves the line fast, greets everyone with a smile and really seems to enjoy helping people. Sorry, I don't remember his name but my wife and are there at least once a month getting prescriptions and I just wanted to really give a rating to reflect that. To management give the bearded guy in the pharmacy kudos and a bonus he rocks. This is the sort of staff that makes customers happy.

Anyway, great location and great staff, I would recommend anyone switch to this Walgreens pharmacy.

Published 2 years ago

They were fantastic!! I rolled in about ten minutes (if that) before they closed to try and get my prescription filled. Jacqueline was super nice and filled my scripts within minutes , both the ladies and the Pharmacist were great!! It’s rare to get good customer service anymore so this was refreshing. Will definitely be filling here from now on (this time not so close to close). Thanks again!!!

Published 3 years ago

I scheduled my children's flu shots. My 5 year was poked 3 times. My 3 year was turned away because “they cannot give shots to those under 7” even though they gave my 5 year old a shot. I had the appointment scheduled for a week for a late morning time and they did not tell me until I was there with my child for the appointment. No call prior to the appointment. Pharmacy is clearly very unorganized.

Published 2 years ago

The managing pharmacist- Kip- Is the absolute BEST pharmacist YOU will ever have. He is patient, kind, he listens to your concerns and takes ample time to explain. He goes above and beyond the call of duty to help others. He deserves a big raise. ;) He is awesome!

Published 9 years ago

Ordered online to pick up from store (corner of portage/framk ave). Order was ready quickly but some part of it had substitutes. Darn! Store was looking quite low on stock. Shelves bare. They hardly ever have what I need. I will try a different walgreens next time. Times are really hard now.

Published 3 years ago

dont know what happened here in the last year or so but the staff must of changed or something because the people who answer the phones the associates have gotten SUUUPER rude . and for some reason they're prescriptions are always delayed which really messes everything up.

Published 4 months ago

I take insulin. Several times in the past year I have had to wait for refills because "it's a Walgreens' policy to not keep it in the store". They have to order it from a central location. I foolishly have not changed pharmacies because the location is good for the person who picks it up for me. (I'm handicapped and don't drive.) When they do order it, often it doesn't come in for a day or two later than promised. Insulin is not something you can wait for. I will be asking my doctor to send my next prescription to a different pharmacy.

Published 4 months ago

Went for a scheduled flu shot and the virtual check-in would not process me, but it didn't matter because no one would come to the counter anyway. The phone was constantly ringing without being picked up, and a gentleman sat at the drive thru without anyone attending to him either. I saw one person, assuming it was a pharmacist, working. No one else.

Published 5 months ago

Published 5 months ago

Basically everything tht u can think of they has it

Published a year ago

Great place to pick up snacks.

Published a year ago

Pharmacy Intern Rachel was unbelievably friendly, helpful, and an all out pleasure to interact with. Thanks for the incredibly service!!

Published 2 years ago

the guy who works front counter is so cute and sweet

Published 2 years ago

5 stars all the way. This mostly applies to their pharmacy because after years of using a competitor to them I'm super pleased with this Walgreens customer service. The pharmacist is really friendly, the staff is great. Usually a guy with a beard waits on us and he's always super friendly and efficient. He moves the line fast, greets everyone with a smile and really seems to enjoy helping people. Sorry, I don't remember his name but my wife and are there at least once a month getting prescriptions and I just wanted to really give a rating to reflect that. To management give the bearded guy in the pharmacy kudos and a bonus he rocks. This is the sort of staff that makes customers happy.

Anyway, great location and great staff, I would recommend anyone switch to this Walgreens pharmacy.

Published 2 years ago

Published 2 years ago

I scheduled my children's flu shots. My 5 year was poked 3 times. My 3 year was turned away because “they cannot give shots to those under 7” even though they gave my 5 year old a shot. I had the appointment scheduled for a week for a late morning time and they did not tell me until I was there with my child for the appointment. No call prior to the appointment. Pharmacy is clearly very unorganized.

Published 2 years ago

Always friendly service.

Published 2 years ago

Published 2 years ago

Excellent service 👏

Published 2 years ago

Ordered online to pick up from store (corner of portage/framk ave). Order was ready quickly but some part of it had substitutes. Darn! Store was looking quite low on stock. Shelves bare. They hardly ever have what I need. I will try a different walgreens next time. Times are really hard now.

Published 3 years ago

Published 3 years ago

They were fantastic!! I rolled in about ten minutes (if that) before they closed to try and get my prescription filled. Jacqueline was super nice and filled my scripts within minutes , both the ladies and the Pharmacist were great!! It’s rare to get good customer service anymore so this was refreshing. Will definitely be filling here from now on (this time not so close to close). Thanks again!!!

Published 3 years ago

Nice place inside

Published 4 years ago

This place is horrible they are very rude and don't use facts. They are very slow and soooo disrespectful.

Published 4 years ago

Published 4 years ago

Been trying to call to fill a RX and continue to get hung up on in the Pharm. Try calling the front desk and just rings forever. Horrible!

Published 4 years ago

I called this location on Wednesday night around 6:30 pm (looking for an item I saw at a different store) and the girl working in cosmetics hung up on me! I called back and somebody else answers and I explained why I was calling back 😡, their reply was (after a laugh) “she said nobody else has them” WELL THAT WAS A LIE! Another store DID have what I was looking for!

Published 5 years ago

Honestly, the most friendly and helpful pharmacy team I have ever dealt with.

Published 5 years ago

Pharmacy is one of the best in the area. I used to go to Ritzman in Buehlers, which was really good, and was switched to the CVS next door. That place was a madhouse every time went in. Good people just very overwhelmed. The Walgreens Pharmacy on Frank was an amazing find. Thank you Pharmacy Staff you are all amazing!

Published 6 years ago

The manager and staff there were all so helpful!

Published 6 years ago

Excellent customer service, especially in their pharmacy department. Always polite and informative!

Published 6 years ago

Published 7 years ago

The staff and store manager are always helpful and friendly and store is clean and organized. One of the nicest stores I have been in.

Published 8 years ago

Friendly and helpful staff. Nice back to school supplies on sale now. It carries natural cosmetics like Burt's Bees and Yes.

Published 8 years ago

Nice store to get the basic necessities, they have photo printing and a pharmacy. Friendly staff, stocked inventory, good location.

Published 8 years ago

Published 8 years ago

Published 8 years ago

Great store, wonderful staff

Published 8 years ago

The managing pharmacist- Kip- Is the absolute BEST pharmacist YOU will ever have. He is patient, kind, he listens to your concerns and takes ample time to explain. He goes above and beyond the call of duty to help others. He deserves a big raise. ;) He is awesome!

Published 9 years ago

Horrible photo center. I ordered a photobook for a surprise party that I needed the same day. The website assures same day pickup. The store printed my photobook upside down and when I asked them to fix it the store personnel said it can't be fixed today. Come in and see tomorrow. Will never come to this photo center again

Published 11 years ago