Came here twice in one week. First day it was closed during open hours with shutters down. Came nxt day and there's a sign that says back in 15...30 mins later and I left cuz they didn't come back. Does this store have a staff? I'll just do amazon.

Published 6 months ago

Came to this one tonight after receiving terrible customer service at East side GameStop. Two ladies working tonight were absolutely amazing and went the extra mile to get things done. Little further drive for me but this is my new GameStop!

Published 8 months ago

As a frequent shopper at Gamestop I always expect good customer service. That has been the trend at all the different locations I've visited over the years. This was my first visit at this location. The 2 gentlemen that helped me were very attentive, helpful, and willing to help me with whatever I needed. I have often felt like there's a bond between us "gamers" and this location was just another example of feeling an instant bond with the guys behind the counter. Thank you Gamestop for always making me feel comfortable no matter which location I visit.

Published 7 years ago

On June 24th, 2024, at roughly 7:10pm, I walked into GameStop and was met with a employee and a customer having a discussion about the Nintendo Switch. I went in there yesterday to purchase a Switch game ended up walking out.

The employee was going on and on about how trash the Switch is, and how bad the framerate and such are for select games. While I'm not going to get into details about the specifics of games and the developers, the employee was very loud and very clearly saw us walk past him and the customer, to their Switch area.

Meanwhile, we were in there for nearly 10 minutes, unable to find the games, the entire time, the employee was trashing Nintendo. I walked out of the store, and went to Walmart and bought my $60 game.

No employee should be actively trashing a company with customers. I try and support GameStop, but it gets harder every year.

By no means is Nintendo or the Switch perfect, but it doesn't mean, just because you can't play Elden Ring on the Switch, and the Pokémon games arent perfect, does not mean you can compare such to others. (Those two games are not made by Nintendo). Nintendo makes games to have fun, and not to show off graphics.

That employee made me not even want to talk to him, I never made eye contact, and left, and took my business elsewhere. And no, your Switch will not explode.

Published 9 months ago

Great game store. Huge selection of games. They even have some older games and game systems like the Nintendo DS and Wii. The way everything is set up is really neat and cool. I bought some fun games for the Nintendo Switch and Wii U. I'm excited to play them.

Published 5 years ago

Very pleased with the young lady for helping us, very disappointed that this store would even have a game this scratched on the shelf. I recently went in and traded out a disc that I bought from another GameStop. I was told I could switch it out and it would be fine & I can get a copy that would work. The copy that they had that I had traded for was worse than the one I bought at the other GameStop off of telephone RD . Most likely will never be back

Published a year ago

I’m not sure the managers name at this location but I want to thank him. My father is a little older and can’t get around as well as he use to and has found a love for a certain type of video game. He’s a little grumpy bc of the pain he’s in and doesn’t really like many people but the manager at this location is one a the very few exceptions. He says that he won’t go inside unless he is there bc he’s so knowledgeable and even remembers my dad by voice! Now that’s special and hard to find these days so to the manager at this store, THANK YOU! Thank you for treating my grumpy old dad so well. So well, that he feels the need to rave about you and if you really knew my dad he NEVER raves about ANYONE. Youve impressed an incredibly hard man to impress and thought you should know. Thank you again and give this man a raise. I’m grateful that there are people out there that I dont have to worry about taking advantage of him or being mean or just ignoring him all together. Kuddos to you sir.

Published a year ago

Normally love this place. Francis is awesome.
Unfortunately, today an associate named Matthew snapped at us within a few moments of walking in. "Is there anything I can help you find?" is a whole different sentence when the tone says "if not, GTFO". The customers that walked in after us got a much kinder greeting. I genuinely don't know what made us so despicable to him. The only thing I can think of is that our group contained the only non-white person in the building at the time. Disappointing from one of our favorite stores, and I hope this gets resolved soon.

Published 2 years ago

Everyone in the store was helpful

Published 5 months ago

Published 5 months ago

Came here twice in one week. First day it was closed during open hours with shutters down. Came nxt day and theres a sign that says back in 15...30 mins later and I left cuz they didnt come back. Does this store have a staff? Ill just do amazon.

Published 6 months ago

Came to this one tonight after receiving terrible customer service at East side GameStop. Two ladies working tonight were absolutely amazing and went the extra mile to get things done. Little further drive for me but this is my new GameStop!

Published 8 months ago

Published 8 months ago

On June 24th, 2024, at roughly 7:10pm, I walked into GameStop and was met with a employee and a customer having a discussion about the Nintendo Switch. I went in there yesterday to purchase a Switch game ended up walking out. The employee was going on and on about how trash the Switch is, and how bad the framerate and such are for select games. While Im not going to get into details about the specifics of games and the developers, the employee was very loud and very clearly saw us walk past him and the customer, to their Switch area. Meanwhile, we were in there for nearly 10 minutes, unable to find the games, the entire time, the employee was trashing Nintendo. I walked out of the store, and went to Walmart and bought my $60 game. No employee should be actively trashing a company with customers. I try and support GameStop, but it gets harder every year. By no means is Nintendo or the Switch perfect, but it doesnt mean, just because you cant play Elden Ring on the Switch, and the Pokémon games arent perfect, does not mean you can compare such to others. (Those two games are not made by Nintendo). Nintendo makes games to have fun, and not to show off graphics. That employee made me not even want to talk to him, I never made eye contact, and left, and took my business elsewhere. And no, your Switch will not explode.

Published 8 months ago

I m not sure the managers name at this location but I want to thank him. My father is a little older and can t get around as well as he use to and has found a love for a certain type of video game. He s a little grumpy bc of the pain he s in and doesn t really like many people but the manager at this location is one a the very few exceptions. He says that he won t go inside unless he is there bc he s so knowledgeable and even remembers my dad by voice! Now that s special and hard to find these days so to the manager at this store, THANK YOU! Thank you for treating my grumpy old dad so well. So well, that he feels the need to rave about you and if you really knew my dad he NEVER raves about ANYONE. Youve impressed an incredibly hard man to impress and thought you should know. Thank you again and give this man a raise. I m grateful that there are people out there that I dont have to worry about taking advantage of him or being mean or just ignoring him all together. Kuddos to you sir.

Published a year ago

Very pleased with the young lady for helping us, very disappointed that this store would even have a game this scratched on the shelf. I recently went in and traded out a disc that I bought from another GameStop. I was told I could switch it out and it would be fine & I can get a copy that would work. The copy that they had that I had traded for was worse than the one I bought at the other GameStop off of telephone RD . Most likely will never be back

Published a year ago

The shop was pleasant, with a welcoming staff member and there were not many people there.

Published a year ago

Good service

Published a year ago

Good

Published a year ago

Always great people here to help you. I buy a lot of star wars stuff here!

Published a year ago

Very knowledgeable & friendly staff!

Published a year ago

Normally love this place. Francis is awesome. Unfortunately, today an associate named Matthew snapped at us within a few moments of walking in. Is there anything I can help you find? is a whole different sentence when the tone says if not, GTFO. The customers that walked in after us got a much kinder greeting. I genuinely dont know what made us so despicable to him. The only thing I can think of is that our group contained the only non-white person in the building at the time. Disappointing from one of our favorite stores, and I hope this gets resolved soon.

Published a year ago

Published a year ago

Be very leery of this location and the people working there! Manager told their employees they can only give the Free Promo Pokemon cards to customers who buy at minimum, x3 booster packs of Pokémon or more and limits 1 promo per customer. - Per Ryan, Store Employee Of all the years I have been collecting Pokémon, I have never seen such a slimy and scummy tactic to boost revenue through a supposed reputable company. They have lost my business!!! I ll be contacting HR, posting to every outlet that I m able and notifying every collector that I know in the area so they can avoid such tactics.

Published a year ago

Published a year ago

GameStop is great, and the staff is usually knowledgeable about their stuff.

Published a year ago

Went to order LOZ Tears of the Kingdom. Great service!

Published a year ago

Chris ( name on my receipt) should really ask if you want the warranty before just casually adding it to the total. Like the young lady who was also with him who asked the customer if thats something they would be interested in. I bet Chris does this thinking he is slick and people wont notice. Your not slick Chris I noticed. Be honest next time dude and stop trying to get one over on your customers.

Published a year ago

Published a year ago

Love coming to this store and looking around. Francis is always very helpful when we go in there!

Published 2 years ago

Published 2 years ago

Was a wonderful experience and enjoyed my visit the gentleman working was awesome thanks GameStop

Published 2 years ago

The WORST new game policy ever. They open sealed games and still sell them as new at new prices when they have sat on the shelves and been handled/abused. This store sold/shipped a game as new that had been opened with a damaged case. Corporate customer service refuses to honor the used price when game is indeed new. They claim they dont guarantee sealed new games - then how they can they guarantee that any game is indeed new if theyre cracking them all open to rot on the shelves? Printable cover art is a beautiful thing in our digital age - try it and you just might love it (including your customers).

Published 2 years ago

Overall, this store seemed pretty well stocked, Including a few Wii and Wii U games behind the counter and a cabinet of DS and 3DS games. Staff were friendly and helpful.

Published 2 years ago

Good place and great service. Definitely go and get your stuff cheap!!

Published 2 years ago

The price of q game thats not even high in demand was jacked up $6 within less than a month. This isnt even the first time Ive seen this either.

Published 2 years ago

Needs to update there store hours online

Published 2 years ago

Published 2 years ago

Friendly staff!

Published 3 years ago

Very clean store. Very friendly and their staff is very knowledgeable.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Great selection!

Published 3 years ago

Christopher the worker closed down the store early and refused to sell any merchandise, seem very upset there was a paying customer in the store

Published 3 years ago

Been going here for years. Hasnt changed. Still great place to go to buy games.

Published 3 years ago

Very nice customer service. Very knowledgeable about Video games!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

The guy hit on my girlfriend infront of her, made her uncomfortable and said some very interesting things about their policies(saying that employees are supposed to use certain cards for their discounts) that Ive never faced in a gamestop before. He removed his mask completely during the transaction more then once and just over all made us uncomfortable. Do not recommend this place, theres other gamestops that are more worthy of your money.

Published 3 years ago

Published 4 years ago

Friendly staff and very helpful. Clean store. Great prices and great selection. Always enjoy doing business here when Im in town. Very organized store.

Published 4 years ago

Checked 3 stores in OKC & Norman, couldnt find what we needed. Came to Shawnee location and it was like bippity boppity boop!, Found it!!!! Even got a Naruto back pack for my college kiddo, how cool is that!?! You go GameStop

Published 4 years ago

Published 4 years ago

When I went to GameStop today I was greeted and helped immediately. The place was clean and the manager Chris went above and beyond to help me find the game I wanted and gave me a bunch of offers and info on sales. Will be going back for my games from now on.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Everytime I go into gamestop Francis always knows whats up and gives me the details and updates on my latest pre-orders. This is the best gamestop Ive been to and always have a positive experience.

Published 4 years ago

One of the better gamestops around

Published 4 years ago

No help on looking for a Mic

Published 4 years ago

Published 4 years ago

Published 4 years ago

Great customer service. Good job

Published 4 years ago

Published 4 years ago

Published 4 years ago

Its nice to shop in a community and that is what you get at Game Stop. Rewards program has great deals too.

Published 4 years ago

Jan 8 /2020 just waited in the COLD outside for 30 mins for GameStop to open. At 10:19 I had to leave to go to WORK whoever didnt open the store thanks for waisting my morning!!

Published 4 years ago

Looked online for a game. Shows game In stock Drive 35 miles to pick up and was told they have it but cannot sell it because it s on hold. Said someone called on the phone to hold it. I told the lady that they should change that on their website then, she tells me she should not have told me it s on hold but I could go check at vintage stock. Said to check back in 2 days to see if the other person picked it up. Wait what about the time and fuel I just lossed, Should have a pending pick up on website. Totally not a way to do business. I frequent this store a lot first time I ve had a issue. Totally not a way to do customer service, but what can we do. Management will not do anything either.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Everyone is so nice!! Never had an issue and staff goes above and beyond!

Published 5 years ago

Published 5 years ago

Great game store. Huge selection of games. They even have some older games and game systems like the Nintendo DS and Wii. The way everything is set up is really neat and cool. I bought some fun games for the Nintendo Switch and Wii U. Im excited to play them.

Published 5 years ago

Nice selection. Super helpful employee. Helped us find what we were looking for.

Published 5 years ago

Published 5 years ago

Published 5 years ago

It was clean, had the game I wanted, and good customer support.

Published 5 years ago

Published 5 years ago

I have always had a good experience, every time I have been in. They are very helpful as soon as you walk in. It is clean and organized. I wouldnt personally trade anything in as you dont get much, if any at all,but thats not my concern for the most part. I am usually in and out in no time!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Great service, never had any issues with Game Stop.

Published 5 years ago

My grandkids love gamestop

Published 5 years ago

Great prices

Published 5 years ago

Published 5 years ago

Published 5 years ago

Got exactly what game we wanted from this GameStop, after the other GameStop sent us here because they didnt have it but this one did have it in stock. Yeeeeeehawwww...loved the visit.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Friendly and helpful

Published 5 years ago

Published 5 years ago

Possibly the biggest Gamestop i have visited. The layout is spacious, and easy to navigate, lots of oddities. Best way to treat gamestop is think of a treasure hunt. I think my group hits one up every other Friday for a new board game or card game

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

By far my favorite gamestop. Very laid back environment and good prices.

Published 5 years ago

Love it so much

Published 5 years ago

Nothing nice to say

Published 5 years ago

Way too expensive!! A used Xbox One controller cost more than a brand new one from walmart... which is directly across the street?? Cant wait till Amazon puts you out of business.

Published 5 years ago

Give ya 3 fidy

Published 5 years ago

Published 5 years ago

Good selection of games both old and new. Staff was really helpful and patient.

Published 5 years ago

Overpriced

Published 5 years ago

Always friendly and helpful

Published 5 years ago

Always great customer service and they are always helpful

Published 5 years ago

Its GameStop, you could take $1000 of brand new unopened games in and they will offer you $18 in cash or $21 in store credit. Then they will not stop trying to get you to preorder the entire years worth of games saying they come with all kinds of extras, none of which are special to what anyone who preorders somewhere else gets. When you do eventually find the game you are looking for they only have a used copy that they paid $.45 for but have marked up to $19.

Published 5 years ago

Published 5 years ago

Big fan!

Published 5 years ago

Games are very overpriced here for the last several years. Good selection and good place to pre-order new games if you really cant wait.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Lots of stuff to look at and prices are reasonable.

Published 5 years ago

Got game

Published 5 years ago

Its a Game Stop. What do you expect. The staff were friendly and helpful

Published 5 years ago

Published 5 years ago

The current staff was a pleasure to work with

Published 5 years ago

Great service and helps with saving money.

Published 5 years ago

Jake helped me, knowledgeable and enthusiastic.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Thank you for being courteous.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Great shop. Super awesome staff

Published 6 years ago

Published 6 years ago

Published 6 years ago

I love GameStop and this one is very nice and quite large. The staff is nice, but not very engaging.

Published 6 years ago

Published 6 years ago

Always great customer service and helpful

Published 6 years ago

Published 6 years ago

Published 6 years ago

Very sweet and helpful staff.

Published 6 years ago

Published 6 years ago

Published 6 years ago

As a frequent shopper at Gamestop I always expect good customer service. That has been the trend at all the different locations Ive visited over the years. This was my first visit at this location. The 2 gentlemen that helped me were very attentive, helpful, and willing to help me with whatever I needed. I have often felt like theres a bond between us gamers and this location was just another example of feeling an instant bond with the guys behind the counter. Thank you Gamestop for always making me feel comfortable no matter which location I visit.

Published 6 years ago

Very nice store could work on customer service a bit more. But good clearance

Published 6 years ago

Published 6 years ago

Traders Beware: Their site will list a trade-in value for consoles, but they will deduct 25-50% from the price for minor imperfections. The site lists $220 for trade-in value for a Nintendo Switch, but the first time I went there they said it was $160 because I was missing an HDMI cable and a wrist-strap that connects to one of the controllers. I went home and returned with those. Different people were there, who then also said it would be $160, but this time for a different reason. I would recommend selling my items online where the online price is honored.

Published 6 years ago

Good visit did the usual of listening to the sales for 5 min then helped with my game and out on my way good service

Published 6 years ago

Published 6 years ago

Large selection

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Nice store

Published 6 years ago

Published 6 years ago

Kids

Published 6 years ago

Published 6 years ago

Took my son to get the new Nintendo switch and game employees were helpful and nice.this is the one by Crest not in the mall.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

This is one of the better GameStops that Ive visited. Its usually not too busy and the staff are very knowledgeable on the current events of the gaming industry and have great recommendations. For any preorder Ive placed here Ive always gotten a courtesy call reminding me of the release date to come and pick it up. Although some GameStops leave a poor taste in your mouth when you leave, I enjoy coming to this one.

Published 6 years ago

Published 6 years ago

Lots of games, good prices on used games

Published 6 years ago

Published 6 years ago

Published 6 years ago

Always friendly and helpful!

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Good selection

Published 6 years ago

Very friendly and always helpful. Went to find a game that they did not have , they took the time to not only look up what store had the game I was looking for but to call the other store and have them hold it for me . Great job

Published 6 years ago

Games galore

Published 6 years ago

Published 6 years ago

Published 6 years ago

I went today, black friday.. Francis was working. All the employees were helpful and courteous but Francis was awesome he went above and beyond, the best customer service experience I have had in a long time and when I thought there was a mistake he was quick to explain all the new stuff to me and to help and let me trade out what I needed to. I have found my game stop home. As long as this wonderful service continues and this gentlemen works here me and my son will only go here. Thanks so much for enjoying what you do. It shows. Give him a raise.

Published 6 years ago

Great service, knowledgeable, friendly. Will help you find the right game and/or system for you.

Published 6 years ago

Published 7 years ago

Really friendly services and they always ask if i need a warranty on my games

Published 7 years ago

Garbage. Every time I have been in this specific location, I have been hassled for getting a card and been on the receiving end of blunt rudeness after declining their upsells. Avoid this location, as it must have something to with their store managers policies.

Published 7 years ago

Published 7 years ago

This place is always cool, can get any game the moment it comes out, and the people who work here are friendly and knowledgable. Ive gone here many times and its almost always a good experience.

Published 8 years ago

Always great help love coming in and chatting with the workers about the upcoming games.

Published 9 years ago

Great service

Published 9 years ago

The staff knows their facts. Questions and News to reviews and events. If they dont have what you need they will refer you were to find it. Been going to this location for years and have never had a problem. Really inviting.

Published 10 years ago

This has got to be one of the worst locations I have ever been too. The staff is some what friendly and willing to help but their store manager is the WORST! He is rude and acts as though he is Gods gift to man. He is more concerned with making a sale or scamming you into reserving something than he is with helping you find what your looking for or a good deal. He harassed me the second I walked in the door, shoving a flyer in my hands whether I wanted it or not. I much rather drive to the Moore location (out of my way) than deal with this buffoon! If you value your time and your money dont waste your time here youll just get pushed to buy something you dont want and youll be lucky to walk out with what you wanted.

Published 11 years ago