JOANN Fabric and Crafts

45 E Germantown Pike, Norristown, PA 19401, United States

JOANN Fabric and Crafts
About the Company

Chain providing a wide range of fabrics, plus sewing & arts & crafts supplies (most offer classes).

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Reviews
Review №1

The lady who helped me, I think her name was Susanne or Susanna, was so helpful and kind!

Published 4 months ago

Review №2

Chock full of everything you need for sewing, crafts, knitting/crocheting! Their return policy is great. Staff is always friendly and helpful

Published 5 months ago

Review №3

I am a papercrafter at heart. This store is not for papercrafters! They have a VERY SMALL papercraft section, most of which is Cricut. I am also am a beginning sewer. Their fabric selection is nice but not as big a selection as some of the other Joanns. Its a smaller store so they dont carry as much. That being said the sales people are friendly once they get to know you

Published a year ago

Review №4

Very dsappointing selection of cotton prints compared to larger Joanns stores. But the staff was wonderful

Published a year ago

Review №5

Good items but when you call to check on an order no one answers the phone. I waited twice for ten minutes and once for twenty minutes. No one even said I ll be with you or sorry to keep you waiting. Since they allowed the call to remain on hold I hung up. Not good customer service!

Published a year ago

Review №6

This is not specific to the local store, Im sure theyre lovely people, but this is a review of how terrible the corporate website is in general and order pickup. Nothing like multiple outstanding authorizations against my credit card right before Christmas with no actual sale having taken place. Oh, and customer service now goes 100% to voicemail telling you to email them and theyll get back to you when they feel like it. Talk about a Grinch of a company. Makes me really want to avoid them 100% in the future in favor of a more competent digital storefront. And we wonder why local stores are losing business to Amazon even when you go out of your way to support local businesses.

Published a year ago

Review №7

Published a year ago

Review №8

Published a year ago

Review №9

Very friendly location

Published a year ago

Review №10

Published a year ago

Review №11

Published a year ago

Review №12

I love this place. The staff are so friendly and I m a everyday customer. The store is clean and the prices are the best. Number 1 spot to shop.

Published a year ago

Review №13

Published a year ago

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Published a year ago

Review №15

Employees there are all so helpful and nice.

Published a year ago

Review №16

The best Joann store I have gotten customer service. Most importantly, the ladies who work there know their job very well. That s the thing every customer They made my day . Thank you!

Published a year ago

Review №17

Published a year ago

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Published a year ago

Review №19

Published a year ago

Review №20

Staff is friendly and helpful if youre unsure what you need. Just tried the online pick up for the first time and it was seamless.

Published a year ago

Review №21

They have the best staff. Shout out to Lynn in the fabric section. They carry All your sewing needs.

Published a year ago

Review №22

This place is amazing!! They always seem to have just what you need to finish up a project from fabric to arts and crafts. The staff will is very helpful and friendly. They can give you guidance or advice on just about any project.

Published a year ago

Review №23

Excellent. Staff is wonderfully helpful.

Published a year ago

Review №24

Published a year ago

Review №25

Published a year ago

Review №26

Cashier was very helpful to help me find something

Published a year ago

Review №27

Usually refer me to a larger Joann Fabric store.

Published a year ago

Review №28

Staff was super helpful and friendly

Published a year ago

Review №29

They never have staff around the store.

Published a year ago

Review №30

Good selection and friendly staff.

Published a year ago

Review №31

This a place to find most of what you need for crafting. The staff is knowledgeable and pleasant to share my projects with. You must see it for yourself!

Published a year ago

Review №32

Great staff very helpful

Published a year ago

Review №33

Published 2 years ago

Review №34

They dont have a lot of things in stock

Published 2 years ago

Review №35

Published 2 years ago

Review №36

First time visit & favorably impressed. Wide range of products enabled us to find varied things we needed. One-stop shopping enhanced by superb coupon offers. Cashier very helpful, as was employee on the floor. Will surely return.

Published 2 years ago

Review №37

Published 2 years ago

Review №38

Published 2 years ago

Review №39

Friendly, helpful and knowledgeable employees. Finding just what we needed. Without wouldve been lost. Very much appreciated. Thanks.

Published 2 years ago

Review №40

Published 2 years ago

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Published 2 years ago

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Published 2 years ago

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Published 2 years ago

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Published 2 years ago

Review №46

The store is always clean, well lite, the people are very curious, polite, n very helpful, excellent place to shop for fabrics n other household trinkets will be returning

Published 2 years ago

Review №47

Published 2 years ago

Review №48

Has all the basics for your craft needs. Lots of fabric bolts that you dont get at other craft stores.

Published 2 years ago

Review №49

Nice customer service

Published 2 years ago

Review №50

Published 2 years ago

Review №51

Published 2 years ago

Review №52

All store staff were pleasant and helpful.

Published 2 years ago

Review №53

Lynn at the store in West Norriton was great as was all the staff. Such helpful folks. I love this store.

Published 2 years ago

Review №54

Published 2 years ago

Review №55

Very helpful staff helped me locate what I was looking for with ease.

Published 2 years ago

Review №56

Very well stocked and great service

Published 2 years ago

Review №57

Published 2 years ago

Review №58

Published 2 years ago

Review №59

I like Joanns for their fabrics.

Published 2 years ago

Review №60

Had very little of what I was looking for.

Published 2 years ago

Review №61

This joanns feels real little and dark but they did a great job getting everything in there! The employees are lovely! The person who helped me at the cutting counter told me the price of everything and made sure it was okay before trimming! And the cashier, upon hearing I didnt bring a coupon, helped me get one on my phone in like 30 seconds!

Published 2 years ago

Review №62

Love it much

Published 2 years ago

Review №63

Clean, organize and courteous personnel. Excellent customer service skills.

Published 2 years ago

Review №64

They are very helpful on everything and to remind you about discounts I save alot of money to day thank you so much

Published 2 years ago

Review №65

Prices are high

Published 2 years ago

Review №66

Nice location and great selection!

Published 2 years ago

Review №67

Published 2 years ago

Review №68

Published 2 years ago

Review №69

I still think that the Wayne location has a better selection of fabric and crafts and is easier to navigate. But this location is usually pretty well stocked with decent selection and Im getting used to where everything is, since its way more convenient for me.

Published 2 years ago

Review №70

Great store for arts,crafts,designers and sewers...

Published 2 years ago

Review №71

Found what I was looking for right away, the women staff members were very friendly and helpful they helped me out and gave me excellent service.

Published 2 years ago

Review №72

Published 2 years ago

Review №73

Published 2 years ago

Review №74

Love this place!!! Everyone is friendly and helpful.

Published 2 years ago

Review №75

They dont have much, they dont support you when looking for what you need!!

Published 2 years ago

Review №76

Great sale items

Published 2 years ago

Review №77

The ladies is Fabric are very helpful.

Published 2 years ago

Review №78

Published 2 years ago

Review №79

Gun stuff in there. Could have been more helpful.qith my daughters sewing machine questions

Published 2 years ago

Review №80

Published 3 years ago

Review №81

My favorite craft store, the staff is awesome

Published 3 years ago

Review №82

Fun

Published 3 years ago

Review №83

Great place to go and get sewing supplies.

Published 3 years ago

Review №84

Staff is friendly and helpful. Sometimes low or out of specialty and sale items. They dont have craft classes. Four stars because staff is generally nice and helpful

Published 3 years ago

Review №85

Good service

Published 3 years ago

Review №86

Published 3 years ago

Review №87

Fast service

Published 3 years ago

Review №88

Published 3 years ago

Review №89

Great deals. Friendly staff. Endless fabric options.

Published 3 years ago

Review №90

Always a great experience. Love the staff!

Published 3 years ago

Review №91

Published 3 years ago

Review №92

Published 3 years ago

Review №93

I like the store but too much emphasis on crafts.

Published 3 years ago

Review №94

Staff are very knowledgeable and helpful!

Published 3 years ago

Review №95

Great service and people are nice.Always product available.

Published 3 years ago

Review №96

Published 3 years ago

Review №97

Always a good experience. No competition. The staff always seem happy to help. Im always able to find what I need, fabric, yarn, kids crafts, sewing supplies, craft supplies in general...its my grown-up toy store. I cant find anything to complain about.

Published 3 years ago

Review №98

Great customer service !!!

Published 3 years ago

Review №99

Had exactly what I needed

Published 3 years ago

Review №100

Probably the best Joanns fabrics Ive ever been in, a great selection of craft items

Published 3 years ago

Review №101

Published 3 years ago

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Published 3 years ago

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Published 3 years ago

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Published 3 years ago

Review №105

Terrific store

Published 3 years ago

Review №106

Goid xust service

Published 3 years ago

Review №107

Very nice associates very helpful will go back

Published 3 years ago

Review №108

Published 3 years ago

Review №109

Published 3 years ago

Review №110

Published 3 years ago

Review №111

I dont have the talent to sew something from scratch, but was looking for some lace for a project Im working on. The two ladies that helped me couldnt be nicer or more knowledgeable! Hannah was great walking me thru getting a coupon on their website & the women who cut my lace knew so many of the other customers, it made me wish I was a regular! The other thing to know is this store has wonderful products, displayed nicely & for a great prices. Check it out, it will be a pleasant shopping experience!

Published 3 years ago

Review №112

Employees are amazing! Very friendly and knowledgeable. Asked how I was going to complete my project with fabric and offered some alternative best practices if I ran into trouble. Asked me things I didnt think of...had to make a costume for my daughters project due the next day. Costume turned out great. Thanks.

Published 3 years ago

Review №113

Published 3 years ago

Review №114

Great! Nice lady even helped me figure out my coupons. :)

Published 3 years ago

Review №115

They never have anything in stock so I go to the awesome 1$ store next to it

Published 3 years ago

Review №116

I would like to thank Kim who went out of her way in assisted me in finding discontinued yarn so I could finish my blanket. The service was excellent and Kim is very knowledgeable. Thank you Kim!

Published 3 years ago

Review №117

Published 3 years ago

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Published 3 years ago

Review №119

Published 3 years ago

Review №120

I love shopping here the staff is wonderful and knowledgeable. They answer my questions honestly and are always willing to help me find what Im looking for and get the best deals!

Published 3 years ago

Review №121

Published 3 years ago

Review №122

My go to fabric store! Perfect for almost any type of craft

Published 3 years ago

Review №123

Published 3 years ago

Review №124

So helpful and pleasant

Published 3 years ago

Review №125

Published 3 years ago

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Published 3 years ago

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Published 3 years ago

Review №128

Published 3 years ago

Review №129

Large selection of fabrics and great customer service. They also have great coupons and sales all the time.

Published 3 years ago

Review №130

Published 3 years ago

Review №131

Been in the area a very long time. Has everything you need!

Published 3 years ago

Review №132

Published 3 years ago

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Published 3 years ago

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Published 3 years ago

Review №135

Published 3 years ago

Review №136

I love fabrics so of course I Love Joanns Fabrics !!! The fabric selection offers a great variety for all of your sewing needs . Beautiful sequined chiffons , plaid woolens ,velvets, ITY knits and of course 100% Cottons ...a quilters paradise !!! All of the sewing machines notions ,scissors and even crafting supplies you can imagine ...even Cricut machines and accessories... This is a one stop shopping place for the avid seamstress or crafter!

Published 3 years ago

Review №137

Published 3 years ago

Review №138

Published 3 years ago

Review №139

Amaze at everthing they have wow nice place to go and get what you need .

Published 4 years ago

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Published 4 years ago

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Published 4 years ago

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Published 4 years ago

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Published 4 years ago

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Review №148

Published 4 years ago

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Published 4 years ago

Review №150

This was my 1st time at this location and the staff members were nice. Lynn checked me out and was very helpful in locating my coupons in my app. Id definitely visit here again if Im in this area.

Published 4 years ago

Review №151

Published 4 years ago

Review №152

Published 4 years ago

Review №153

It have everything tou need for arts and crafts

Published 4 years ago

Review №154

Couldnt find any help on the floor.

Published 4 years ago

Review №155

Published 4 years ago

Review №156

Awful customer service. Every single person I came into contact with was unfriendly, bored or just plain rude.

Published 4 years ago

Review №157

Published 4 years ago

Review №158

Published 4 years ago

Review №159

Published 4 years ago

Review №160

Published 4 years ago

Review №161

Published 4 years ago

Review №162

Had the products that we were looking for

Published 4 years ago

Review №163

Published 4 years ago

Review №164

Warm and friendly staff. Nice selection. $$$$

Published 4 years ago

Review №165

Published 4 years ago

Review №166

Published 4 years ago

Review №167

Great customer service, lots of Arts and crafts. Clean well stocked items to choose from.

Published 4 years ago

Review №168

Love love love this place and the discount coupons that makes shopping fun

Published 4 years ago

Review №169

Published 4 years ago

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Published 4 years ago

Review №171

Published 4 years ago

Review №172

Clean, safe, and well stocked. Staff was helpful and friendly.

Published 4 years ago

Review №173

Published 4 years ago

Review №174

Excellent

Published 4 years ago

Review №175

Published 4 years ago

Review №176

Published 4 years ago

Review №177

Too expensive for what they selling... always have been. A rewards program for professional Tailor & Seamstress would be Great!

Published 4 years ago

Review №178

Smaller but has great items.

Published 4 years ago

Review №179

Who doesnt love fabrics!?! Just went to get fabric for grad gowns I made for my kids. Staff was very helpful.

Published 4 years ago

Review №180

Published 4 years ago

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Published 4 years ago

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Published 4 years ago

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Published 4 years ago

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Published 4 years ago

Review №185

Published 4 years ago

Review №186

A decent place. I appreciate them for the free facemask already cut fabric. Very good initiative at this times

Published 4 years ago

Review №187

During quarantine, I was making a large amount of face masks, so I needed a lot of supplies. However, I am one of those people who is more susceptible to viruses and such, so I could not go in. I have been finding fabric and supplies online and picking it up through curbside pickup. This Joanns location has been so quick with filling my orders. It has been wonderful! There are a few other locations in the area who have been sitting on my orders and now they are sold out of the fabric I was looking for. First, I want to say that THIS Joanns is really one of the great ones! The people here really work hard to make sure they keep giving us great service. But I also want to say that they are truly an ESSENTIAL business during this quarantine. People should treat them that way now and when the quarantine is over. What I mean is that people should be THANKFUL that they are there and that they are open. I cant even go into the store, let alone work there! I, for one, really appreciate them doing everything that they do, especially during quarantine! Thank you!!

Published 4 years ago

Review №188

Joann fabrics is the best.

Published 4 years ago

Review №189

Published 4 years ago

Review №190

Awesome

Published 4 years ago

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Published 4 years ago

Review №192

Published 4 years ago

Review №193

I loved it

Published 4 years ago

Review №194

If you love arts & craft, sewing, etc. JoAnn fabrics, near blvd & Plaza blvd, has the largest store...great items...

Published 4 years ago

Review №195

Nice place

Published 4 years ago

Review №196

Unfortunately their stock is very low. Used to be a GREAT experience with an abundance of selections. Also not enough employees .

Published 4 years ago

Review №197

Great atmosphere, amazing staff!!

Published 4 years ago

Review №198

I have a coupon for 50% off original price. At joanns wont honor it because the item is already 20% off. Who does business like this?

Published 4 years ago

Review №199

Published 4 years ago

Review №200

As always the service in this location is stellar. I wish the yarn selection leaned more toward the natural fibers and included a wider variety, but the fabric section is diverse and well maintained at this location

Published 4 years ago

Company information
  • 5 photos
  • 200 reviews
  • 4.4 rating
  • Phone: +1 610-279-0226
  • Website: https://www.joann.com/?utm_campaign=website-homepage&utm_medium=google&utm_content=website&utm_source=local-listing
  • Address: 45 E Germantown Pike, Norristown, PA 19401, United States
  • Coordinates: 40.1402609, -75.3080021
Categories
  • Craft store
  • Art supply store
  • Bead store
  • Fabric store
  • Home goods store
  • Picture frame shop
  • Scrapbooking store
  • Sewing machine store
  • Sewing shop
  • Yarn store
Working hours
  • Monday: 9 AM–7 PM
  • Tuesday: 9 AM–7 PM
  • Wednesday: 9 AM–7 PM
  • Thursday: 9 AM–7 PM
  • Friday: 9 AM–7 PM
  • Saturday: 9 AM–7 PM
  • Sunday: 10 AM–6 PM
Service options
  • Kerbside pickup: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Amenities
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes