Came to drive-through to order a dozen donut, I trust they know how to count ,come home with 11 counts. Bad service overall. Not recommend this location!

Published 2 months ago

Today was Definitely a bad experience, whoever the new kid with the red dreads doesn’t know what he’s doing, who makes an ice coffee with lemonade then proceeds to use the same cup to remake order when I’m allergic to lemons. I come in this location at least twice a week and never had an issue but today was definitely an eye sore. I have never had any issues from this location until this morning

Published 10 months ago

Lynna (I hope I’m spelling that right) is absolutely amazing every time I come to Dunkin. She is so sweet, knowledgable, and always patient. She goes above and beyond to make sure myself and my 3 yr old get what we’re looking for. Definitely an asset to her team!

Published 9 months ago

Suzanne over the intercom in the drive thru has some of the best customer service I’ve ever experienced. Helpful. Kind, and patient. It’s rare to see someone happy doing their job now a days (understandable) but she was just so radiant. 10/10 experience!

Published 6 months ago

I was traveling and had a 3hr40 minute hour ride back home and I stopped here after I visited the cycle shop next door. The food was cold service was ok. You can tell they were busy but you can hear in their voices they were kinda mad. But the picture of my sandwich is below I took a bit and it was cold not even warm at all. I won't be back here again.

Published 2 years ago

Corporate or store management needs to get it together!!!! Employees were harassed and attacked by a man in drive through who then proceeded inside the store.. There’s no reason the employees had to witness what happened today whatsoever. Not surprised they’re distracted and slow. They’re dealing with inappropriate situations. Man was angry because his bagel wasn’t baked properly- even though that’s how they come from the manufacturer and he took it out in the young lady who was just doing her job. He then stole a bunch of stuff from the store and stormed out.

The place was tidy and clean and organized. They had full lines out the door and drive through and still managed to be polite and help everyone the best they could

Published 2 years ago

Service with a smile. Yet, seating was lacking, an air vent aggressively blew directly onto one table, locked restrooms, and one door did not work. Plan on getting your product to go.

Published 4 months ago

Location is great and clean. Staff is always helpful. However, their lobby closes before their open close time on google. The drive through is still open. This should be indicated some how for those who don't travel by car.

Published 7 months ago

Came to drive-through to order a dozen donut, I trust they know how to count ,come home with 11 counts. Bad service overall. Not recommend this location!

Published 2 months ago

Everyone was so friendly and happy at this location. Keep up the great customer service.

Published 3 months ago

Wonderful doughnut as usual

Published 3 months ago

Awesome

Published 3 months ago

Published 3 months ago

Charging 10c per shot/amount of sweetener? This is clearly a money grab and quite disturbing. Then I get to the pick up window and they didn’t have what I wanted.

Published 4 months ago

Published 4 months ago

Today was Definitely a bad experience, whoever the new kid with the red dreads doesn’t know what he’s doing, who makes an ice coffee with lemonade then proceeds to use the same cup to remake order when I’m allergic to lemons. I come in this location at least twice a week and never had an issue but today was definitely an eye sore. I have never had any issues from this location until this morning

Published 4 months ago

Service with a smile. Yet, seating was lacking, an air vent aggressively blew directly onto one table, locked restrooms, and one door did not work. Plan on getting your product to go.

Published 4 months ago

Published 4 months ago

Great food

Published 5 months ago

I’m putting 4 stars only because of the way DoorDash orders come it is better to go in person the customer service is great the employees work hard to make sure every drink is perfect the food is always on point this is my favorite Dunkin location across South Carolina they are always kind and provide great suggestions!

Published 5 months ago

Too expensive for nothing

Published 5 months ago

Published 5 months ago

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Published 5 months ago

Published 5 months ago

Published 6 months ago

My wife and I were able to try that Dunkin donuts pumpkin iced coffee and a pumpkin latte

Published 6 months ago

Suzanne over the intercom in the drive thru has some of the best customer service I’ve ever experienced. Helpful. Kind, and patient. It’s rare to see someone happy doing their job now a days (understandable) but she was just so radiant. 10/10 experience!

Published 6 months ago

Gave me raw snacking bacon again!!!!

Published 6 months ago

Este Dunkin es el Mejor de todos!!!!la comida es la misma pero el equipo de este lugar es fantástico me encanta ir a este Dunkin es super buena la atención !

Published 6 months ago

Published 6 months ago

Published 7 months ago

Really hate having to use the kiosk to order, but guess this "this is what we're doing now"... Still think this is the best coffee around, and this location is pretty consistent.

Published 7 months ago

Walked in and stood there with three workers walking back and forth with no one acknowledging me so I walked out!!

Published 7 months ago

this location is by far the slowest I have ever been to for once iced coffee .

Published 7 months ago

Location is great and clean. Staff is always helpful. However, their lobby closes before their open close time on google. The drive through is still open. This should be indicated some how for those who don't travel by car.

Published 7 months ago

Published 8 months ago

Published 8 months ago

Published 8 months ago

Published 8 months ago

Was rude to me she said wait 10 minutes its only dounts dirty floor throws away their dounts at the end of the day.

Published 9 months ago

The SLOWEST DD in the area. I came by after church today to get something to drink. I went to the drive thru and sat there for 5 mins. They never acknowledged me. There was only 1 truck At window. I will go to the other DD by the hospital up the road. I’m done with this location

Published 9 months ago

Lynna (I hope I’m spelling that right) is absolutely amazing every time I come to Dunkin. She is so sweet, knowledgable, and always patient. She goes above and beyond to make sure myself and my 3 yr old get what we’re looking for. Definitely an asset to her team!

Published 9 months ago

They were low on most of the donuts

Published 10 months ago

Published 10 months ago

Fresh food great service better than any other dunkin ive been too!!!

Published a year ago

Published a year ago

Published a year ago

Welcoming, pleasant, professional staff. Order was perfect.

Published a year ago

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Published a year ago

Exelente

Published a year ago

Published a year ago

I’ve only been here three times and each one was in the afternoon to evening and I’ve seen the same employee every time! I don’t know her name, but she thanks me and smiles EVERY TIME!!

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

I called yesterday afternoon to place a large pick-up order for this morning. Suzanne took my order and was so friendly and patient! Unfortunately, when you place large to go orders items are not always correct, but that was not the case this morning! My order was spot on-even to include napkins and plenty of utensils. We order quite often for safety meetings and various other staff meetings throughout the year, and typically I use a different location that is not as friendly or helpful as Suzanne was. Never again! I will pick the food and coffee up here always from now on. Great job to Suzanne, the rest of the team, and the management at the Rivers location!

Published a year ago

I had the best experience this morning at this location. The manager Suzanne was very helpful and kind. The whole location was quick and efficient. I was with a coworker who is having a rough time right now and every year she purchases a Dunkin Ornament. Another manager named Jenna(sp) overheard my coworker saying she couldn't spend the money this year on her ornament and the manager purchased them for her!!!! We were completely blown away at the compassion. This location is very lucky to have such great managers!!! I will always go to this location for my coffee needs!!

Published a year ago

I go here just about every day and this is the best Dunkin around for service and coffee. Destiny always goes above and beyond to make sure you have a great drink and day!

Published a year ago

The wait was ok, they forgot we ordered hash browns only gave us drinks and had to request the hash browns. Bags were mostly empty and cold, soggy. Would not recommend. Drinks were great tho.

Published a year ago

Published a year ago

I went through the drive thru to pick up donuts to gift a business I use. There were 3 cars in front of me. The line moved quickly, and the two people who served me were friendly, helpful, and fast. I made a large order with no advance call, but they were able to accommodate me in no time at all.

Published a year ago

When I order from this location, they either don't give me the full order or they give me someone else's items. The worst thing is that there is no phone number listed either.

Published a year ago

Took donuts to my coworkers. They were great

Published a year ago

Customer service was fine but is this what someone wants when they order chocolate donuts?? I could do better at home.

Published a year ago

Published a year ago

Service seemed in disarray. Food however was on point as usual. Maybe just use the drive thru next time.

Published a year ago

I’m here at 6:20 am they are serving old food , hash browns are old cooked in old grease then they mad I ask for a refund 😭 they failed early this morning ‼️‼️‼️‼️

Published a year ago

I’ve been here a couple of times now and so far I had great customer service. I haven’t dealt with management yet though.

Published a year ago

Workers rude and didn’t speak up

Published a year ago

Published a year ago

They are so rude and always out of the specific donut - old fashion. Came a second time to get 2 dozen donuts the lady literally said “I guess since I got nothing better to do”. What??

Published a year ago

Coffee and donuts

Published a year ago

Published a year ago

Published a year ago

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Published a year ago

Published a year ago

Published a year ago

Published a year ago

Doesn’t know how to make drinks. Asked for a strawberry dragonfruit refresher and they didn’t put any strawberry juice just green tea

Published 2 years ago

This is the last time I come to this establishing an order and buy anything. I ordered a medium mocha iced latte and the drink was so light full of milk. I told the cashier they took it put half a pump and gave it back to me the same color. Waste of my money!!!!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Go here all the time. I've never had an issue and the service is usually pretty fast. Good location.

Published 2 years ago

They were short staffed today, but the staff was so friendly and were awesome. Yes it took a little longer to get my coffee and sandwich. They made it work and it was a pleasant experience. I guess they fired the troubled employees because the two working today were so nice. Keep it up!

Published 2 years ago

Published 2 years ago

Closed at 3:00 in the afternoon on a Monday? No signs explaining why. Pay your employees more and you may be able to find help.

Published 2 years ago

I went through drive through this morning order 12 donuts I get to wprk and all the chocolate was melted off the donut .I wprk to far away to go back .These were for work meeting .Never again and I'll like my money back

Published 2 years ago

Published 2 years ago

Horrible experience! Terrible customer service again.

Published 2 years ago

The manager is very rude. Basically, Threw my order at me didn't ask if I needed any condiments for a $30 order. On top of that, wouldn't fix errors in the order. I don't understand why dunkin opens these new locations just to give terrible customer service.

Published 2 years ago

Absolutely abysmal. Hands down the worst Dunkin I have ever been to. The employees literally told me that they "don't care."

Published 2 years ago

best coffee in town avocado toast amazing

Published 2 years ago

Ordered drive thru pick up as my toddler was sleeping in the backseat. The manager refused to let me pick up at the drive thru window which made me have to wake my kid. When I got inside she still refused my order and ran into the back where she hid until I left. The whole experience was terrible and the food was ok at best... definitely won't be back.

Published 2 years ago

I give only two stars because the staff a drive-through were patient and kind with me giving them four dollars in lose change for a coffee. The manager came over and started complaining saying we can’t take that if it’s not rolled and refused to give me my coffee because I gave four dollars in lose change. I’ve been having a rough time. My financial situation is tight, and I just was buying myself a cup of coffee to cheer myself up. And the manager on duty refused to sell me my coffee because I had change. That’s horrible Customer Service.

Published 2 years ago

Published 2 years ago

If you go inside to order, don't use the self order computer. They don't fill your order. Three people came in and ordered direct and left before I finally asked about my order.

Published 2 years ago

Pedi un moca un ice cocoMcha y me dieron un café con leche sin chocolate

Published 2 years ago

Unfortunately I was came to this place from time they open today something really bad happened to me by drive thru young girl she was rude to me a bout my order I take it every day I park my car to talk with manager her name hope she couldn't handle the problem and young girl she want come over cash register Fight with me hopefully owener consider this matter

Published 2 years ago

I see everyones comments on poor customer service. That must mean Destiny Elaine still works there. She's a racist who when asked her name after her being rude said "barack obama"... in front of her manager too. The manager was super sweet and apologized for her employee but honestly should have fired her on the spot. That poor manager is either an extreme push over or extremely short staffed

Published 2 years ago

I pulled up to the drive through. I had to order from the passengers seat. Who ever the person was taking my order screamed out “ayo stop yelling”. We definitely left. Customer service is A ZERO. I went to call and talk to a manager and there is no working number for this store (not surprised). I would stay FAR away

Published 2 years ago

Yummy

Published 2 years ago

Terrible!!

Published 2 years ago

Arrived half hr before closing hours. another car in drive thru, no one never took our order we both drove to window and nobody came to window, when I pulled up to window nobody was in site but music was blaring inside. Drove around to to see if anyone was in lobby but sign on door said drive thru only and 2 male employees lounging around I guess milking the clock until close. I waved to get their attention and they said they were closed! For this to be a new location it’s getting run down quick with these type of problems (past reviews) at this establishment. I Understand about shortages of employees but maybe more responsible adults should be hired. Hope this feedback helps with this establishment.

Published 2 years ago

them young girls in there have NO sense of customer service at all. they won’t greet you or anything just let you stand there then look at you like your stupid. they walk around with attitudes and are rude. if you don’t want the job go find another one. they to old to be acting like little kids.

Published 2 years ago

Published 2 years ago

They literally gave me cold sandwich with a burnt croissant. It was at least 10 people working and still got it wrong. Not to mention they don’t hv a number to call to let them know if thy messed an order up. So now I’m forced go out my way to get it done right

Published 2 years ago

Corporate or store management needs to get it together!!!! Employees were harassed and attacked by a man in drive through who then proceeded inside the store.. There’s no reason the employees had to witness what happened today whatsoever. Not surprised they’re distracted and slow. They’re dealing with inappropriate situations. Man was angry because his bagel wasn’t baked properly- even though that’s how they come from the manufacturer and he took it out in the young lady who was just doing her job. He then stole a bunch of stuff from the store and stormed out.

The place was tidy and clean and organized. They had full lines out the door and drive through and still managed to be polite and help everyone the best they could

Published 2 years ago

They only accept $20 bills or lower when paying cash

Published 2 years ago

Will never go back. 30 minutes in the drive thru at 6:15am for my mobile order. Then they couldn’t even find the order. Just close down and save everyone the headache.

Published 2 years ago

Published 2 years ago

Always a fast checkout and coffee is always made and mixed well. Location is great and needed.

Published 2 years ago

They said open at 5 am but nop the drivetru my sell you in till 5 35

Published 2 years ago

I always get fast service here, plenty of room at this location too.

Published 2 years ago

super long line, kinda rude to me and they got my order way wrong. i can understand if it’s busy but there’s only so much you can permiss

Published 2 years ago

They had nothing. No croissants, no bagels, no whip cream, they had nothing relatively close to their normal menu. I was unable to get anything.

Published 2 years ago

Tired of spending 9$ for a full cup of ice in my iced lattes. Can we at least only fill the cup half way of ice for 9.00$ lol

Published 2 years ago

Store hours says closing @ 8 PM online. I just pulled up to this store @ 6:32 PM and the doors was locked. The black girl with the aqua blue hair working there just looked at me and sat down.

Published 2 years ago

Although the employee was having a rough day, she managed to smile and provide us with a delicious beverage.

Published 2 years ago

They fired miss sybrena y'all that Lady hope has finally got what she wanted she is rude and has a problem with how she speaks to workers at all she should have been the one fired miss sybrena was a joy to see every day this place is horrible

Published 2 years ago

This is one of the worst Dunkin locations I’ve ever been to. Customer service is horrible. There is a little girl that wears her hair in two buns that works 2nd shift that is very rude. I use the mobile app for my orders. I went there one night and pulled up to the drive thru speaker to let her know I had two mobile orders. I proceeded to give her names for the order and she just blatantly interrupts me in the middle of my sentence to tell me to pull forward. She just hands me the drinks without any names on it so I had no idea which drink was which. If the customers bother and annoy her that much this definitely isn’t the job for her because that’s exactly how she acts. She never greets her customers either. I wish there was better customer service because I prefer Dunkin over Starbucks.

Published 2 years ago

I would have given a better rating, this location employs young adults whom either seems slow and sleepy ( need caffeine apparently) or they are sloppy with a meal you've ordered. I asked that they re-due my order, which was done correctly by an older employee.

Published 2 years ago

Same order, different location. How I order what I order always causes confusion and a different price, so I had questions just to get clarity for this location. To that older lady at the window today: You are rude and have no business working in a customer facing position. This is not your calling. I didn't order bagels with a side of disrespect ma'am. The other person in the car with me doesn't speak English but also understood that you have a nasty attitude. The young lady who finished our order was pleasant, professional, and left a good impression but I am giving 1 star because management sees that rudeness is a common complaint on here and they do not seem to care. Stop getting your friends to leave 5 stars.

Published 2 years ago

Great location great service!

Published 2 years ago

I was traveling and had a 3hr40 minute hour ride back home and I stopped here after I visited the cycle shop next door. The food was cold service was ok. You can tell they were busy but you can hear in their voices they were kinda mad. But the picture of my sandwich is below I took a bit and it was cold not even warm at all. I won't be back here again.

Published 2 years ago

It’s dirty & the employees are rude!

Published 2 years ago

I see why this place gets a low rating. I purchased a latte at half the cup was foam at a high price. I asked the lady can she fill up the cup with a little bit more coffee after I removed all the foam and she said no. And they do not offer a option for no foam whatsoever. This place is really slow at serving. And by far it does not compare to other coffee places.

Published 2 years ago

Did DD corporate instruct all of their stores to reduce the icing on the donuts?

Published 2 years ago

I love Dunkin coffee but when I drive through the order is incorrect 50% of the time. I order slowly and clearly and sometimes repeat it. Most of the time the attendant repeats my order back, yet still comes out incorrect.

Published 2 years ago

Slowest Dunkin I've ever been to. "America crawls on this Dunkin".
Great place to make you late in the morning.

Edit: crawling is too fast, more like a four month old unable to even roll over yet.
A great practice of patience.

Edit edit: I finally get the motto, america runs on Dunkin because they are late. It's taken over 10 minutes to get through drive through with a mobile order.

Published 2 years ago

They’re always super sweet !! And shout out to the lady at the window she’s always the best 💖.

Published 2 years ago

Lady at the register is a pure joy. Very friendly and always a smile on her face.

Published 2 years ago

The girls taking your order have a nasty attitude and seem like they're miserable to be there. They do not have any manners or any customer service skills. If you're not happy with your job you could always quit and do something else. Everytime I go there to get a custom order they're always telling me that they can't do it as if those same options aren't given to you on the app. Don't waste your time going to the one in North Charleston on rivers. The one in Goose Creek has a lot friendlier customer service and know how to do there jobs without giving you an attitude.

Published 2 years ago

PLEASE GIVE THESE EMPLOYEES A RAISE. To have only 2 people running an entire dunkin is not acceptable and the least management could do is give them a raise for running the whole store with smiles and kind attitudes.
Other reviews have mentioned loud music, which i do agree with, but thats the case at every restaurant I've ever been to honestly. They've also mentioned rude employees, wrong orders, and not being greeted when they come in. None of those things have been my experience and I don't have any complaints about this location besides that the employees should have more help or at the very least get a raise for working so hard.

Published 2 years ago

Convenient location located right around plenty of businesses and mall. Service was good. I used drive through and had no problem with my order.

Published 2 years ago

Sold us donuts when they didn’t even have any the manager and the rest of the staff was so rude and didn’t want to refund our money!! Absolutely ridiculous they need to do better and staff better! I mean really how do you sell people donuts when you don’t have any and then not want to give them money back!!!????

Published 2 years ago

Published 2 years ago

Terrible service. A lot of cases were empty. The music was way too loud! Couldn’t hear each other. Got a dirty look from the older employee when I mentioned it, also.

Published 2 years ago

People were friendly, but the frickin music is always unbearably loud! You have to yell your order out to be heard! If you say something you get dirty looks from some employees!

Published 2 years ago

I attempted to go in and get coffee with my mom and we waited and they didn't even acknowledge us being there. They didn't even have anyone in the drive thru, just us in the store. I could understand having like online orders but none of that either. This has happened before as well. We ended up leaving.

Published 2 years ago

Donut shop without donuts! 🤬 It was a BIG disappointment. I ordered online(app), got confirmation and 30+ minutes later on the spot I got an “apologetic”: We don’t have your donuts! Poor service and poor excuse. My advice, if you want donuts, go to Publix!

Published 2 years ago

Clean place, but the employees were having a tough time getting the orders done. The younger employees went through a complete breakdown. If it wasn't for one older employee with red hair. She at least apologized and got the orders out

Published 2 years ago

If you value your time, stay away from this location. Employees are rude and SLOW. Placed an order in the drive thru for 2 coffees. Get to the window, pay and wait 16 minutes for someone to return! It's a different person and they try to charge me again and had the nerve to get an attitude with me! The lady that took my money was sitting down by the register! Then to top it off, my drinks were not made correctly! I will never return to this location. Do yourself a favor and STAY AWAY!

Published 2 years ago

Great place

Published 2 years ago

Worst service, rude employees from taking the order to getting the product. 2st and last time going to this location. You need a class on how to treat customers.

Published 2 years ago

I have tried this one a few times just in case the times before were flukes. However, four visits later and every time has been unpleasant. My order always has something wrong with it and the staff is never cordial.

Published 2 years ago

No one greets you when you walk in. Also my croissant sandwich was missing my egg. It’s literally called a bacon, egg and cheese croissant. Coffee was good.

Published 2 years ago

Published 2 years ago

Ordered a Large Cold Brew. Was told that they were out of the clear cups and was given a large hot coffee cup instead, like I wasn't going to notice that cup is 38% smaller.

Published 2 years ago

Published 2 years ago

This place states it opens at 5 AM, it’s 6 AM and it’s still not open. I placed an order online around 05:30 AM and the system gladly took my money instantly, but when I get to the store it’s CLOSED! Make it make sense!!!

Published 2 years ago

Published 2 years ago

Really nice people work here. Great coffee and donuts!

Published 2 years ago

Published 2 years ago

Food is good and employees are pleasant but drive thru is painfully slow. Understandable if they just opened but by this time, unacceptable....Management must address this.

Published 2 years ago

Dunkin’ was really new and elegant the staff was friendly as well

Published 2 years ago

Published 2 years ago

Had problems on 3 separate visits. Management did not offer compensation when order was incorrect. Long lines in the morning.

Published 2 years ago

Published 2 years ago

Opening at 5am is really not that early. All the other DD's in the area open at 430. And still, you can't open on time? what about people with mobile orders? Figure it out.

Published 2 years ago

Ordered on my DD App at 7:29am and after waiting in the drive thru line for 30 minutes, finally get to the speaker to say my name and I pre bought my items and after waiting for 7 minutes for someone Finally448:158to talk to I get to the window and they said they had my order but the lady at the window is telling me something differently! It’s 8:11 and I was just approached that they do not have my blood orange drink and so Do I want strawberry! Still missing my breakfast sandwich and hash rounds! 8:15am finally got my food! Way to spend 45 minutes in a drive thru lame at the River’s Avenue DUNKIN DONUTS in North Charleston, SC

Published 2 years ago

Getting through the drive through is always a problem. Seems they can’t do two things at once.

Published 2 years ago

The employee manning the drive thru on 17SEP22 at 2:46pm, was extremely professional and I wanted to leave a comment expressing my appreciation for his professionalism.

Published 2 years ago

Waited 17 minutes for my food, they forgot to make my order. I counted 4 other employees yet only one of them was actively working behind the counter, he deserves a raise. He was literally running back and forth trying to keep up with the drive thru and the dining area.He kept a level head and a polite attitude when the customers got upset. His name was Jeremy, give him a raise!

Published 3 years ago

Fast clean place accurate. New one on rivers rd

Published 3 years ago

They are advertised as being open at 0500 (which is exciting for someone who has to be up at the asscrack of dawn for work), I have never had a bad experience at a Dunkin’ however, they weren’t even open at 0520.

Published 3 years ago

Always a ridiculously long line. Food should not taste different every single time you get it. Woman literally grabbed my bag, put it down, and handed me someone else's. Of course, after being in line 20 minutes, I had to rush to work and didn't realize it was wrong until it was too late. Tried to call the number on the receipt, no answer. Tried to find the possibly correct number on google and they don't even have one. Great.

Published 3 years ago

First and last time I will experience this location. Had to correct my order while at the window. I've been doing the maple brown sugar on a bagel 🥯 for a while now. And my 'no ice beverage' since '09.
They had my sandwich in a croissant. And a iced beverage. Plus my snackin bacon was cold.
Now, she admit she messed up on the bagel, but insisting I didn't request no ice and cold bacon, that's where my "never again" came in.

Published 3 years ago

what a terrible place i’ve been here probably 12 to 18 times sense they open first 5 6 7 was great but lately it’s been very bad the people working there have a very bad attitude and they don’t listen to you when you order. i order 3 Donuts and a oj got to the window paid for my food then they tell me they don’t have. next day i went back got my employees breakfast and then didn’t give my box of donuts went back and it was a big prob lady was so rude. i will never go back there.

Published 3 years ago

This is 3rd time in 2weeks i order food and always something messed up.
Once they didnt give full order and when i came back they start give attitude for their own fault and today i ordered black tea and repeated 3time still got black coffe!! Unbelievable!!

Published 3 years ago

Published 3 years ago

I can't remember the girls name, starts with an S, but she was soooo sweet and did a great job!

Published 3 years ago

Went in the afternoon. Most donuts were gone. Nobody ever acknowledged me, so left and probably wont return.

Published 3 years ago

What is the point of putting one of the most visited coffee places on one of the highest traveled roads in North Charleston if you are going to have less than pleasant employees. Customers like myself don’t ask for much. A nice greeting, and a pleasant exchange of money and food. Simple you would think right? Wrong!! I will say, I did receive a nice greeting at the speaker but it was all downhill from there. What I encountered at the window was nothing short of angry, rude, and disrespectful employees. No one forced you out of bed and into work this morning. What employees fail to remember is that they are the face of the company, the company that they choose to work for. The company that I will not be revisiting. Yeah I am just one person and my business most likely will not be missed. But from the looks of these reviews I am not the only one. Just remember that first time customers never become long time customers as long as your employees act the way that they did when I was there!

Published 3 years ago

Published 3 years ago

Slow service. No sense of urgency. Did a mobile order and arrived at the location at 1:19. There was no one waiting in the drive thru line and it took a while before anyone even said anything to me through the intercom. When I get to the window, no one even came up to it until 1:26pm. The employee did not know what my order was, when I told him what I had, he went to grab it without even knowing how it was supposed to be prepared.

Published 3 years ago

This location is really nice and clean and efficient. Employees are friendly. Really nice to be able to pick something up quickly and go.

Published 3 years ago

I was really excited for a donut place close to home. Tried twice. Both times in the morning and the donuts tasted old. Didn't even get the donuts I thought I was. Asked for chocolate covered cream filled and got plain with chocolate creme inside. Paid $9 for 2 donuts and plain coffee. I know everything has gone up in price but for that I rather get hot fresh donuts from Krispy Creme. Not the end of the world but still disappointed. Money's tight and wanted to treat myself.

Published 3 years ago

This particular Dunkin I'll have to postpone going to again until it's kinks are worked out (which is a shame since it's so close to work). My drink was a completely different item on their menu and they ignored the donuts that were chosen for the 12 count box and just put random ones in and rushed it over to me. Not the worst outcome, but not great

Edit: gave it around a month, they still can't give the correct donuts even when told several times

Published 3 years ago

I went through the drive thru and grabbed a few donuts. They got me going and on my way quickly.

Published 3 years ago

Dunkin’ Donuts always busy w fresh food and donut’s

Published 3 years ago

There is no number to call and speak to someone in regards to an order. I ordered hummus and tomato toast. Get home and toast has NO TOMATO

Published 3 years ago

Fresh and tasty

Published 3 years ago

Sat in the drive-thru for 45 minutes to pick up a mobile order because the inside was closed. Arrived at 10:15 and as of 10:58 AM still wasn’t served. Didn’t have our complete order somehow and didn’t have half the items we had ordered. Never got the food I ordered and when I told them they simply stared at me blankly. I just threw my hands up and left. There’s some free money DUNKIN! 😡

Published 3 years ago

KIA assisted me, Thank you so much I was in a rush and she helped me.
The new location Is very clean and some of the staff were very nice!
I work at Rick Hendrick Jeep in rivers and I go there every morning Thank you Dinkins Staff you guys are appreciated!

Published 3 years ago

Taste Great as expected for a new location!! But when I called the store a directory for the U.S. armed forces answered the phone!??

Published 3 years ago

If you have a day filled with work or school don't come here , very very slow !!!!!

Published 3 years ago

Giving 4 stars because my bacon egg & cheese bagel was not hot but overall since they have opened I haven't had a problem until now and i come everyday. I also love their coffee, i get the cold brew with sweet cream foam and its always on point! Definitely will be coming back (:

Published 3 years ago

The donuts where amazing and the snacking bacon was freshly cooked highly recommended 😍

Published 3 years ago

Visited on 06/19 at 2:30pm. As soon as I got to the speaker the employee greeted me. They was out of the jelly donut I'm sure due to the time but accommodated me with something similar. Shaquanna smiled and greeted me at the window. She was very friendly and professional. The service was quick and the Munchkins was good. I will definitely be returning!

Published 3 years ago

Best black coffee ever, also love how I get different donut holes in the 25 piece assortment box. The bacon was cooked to perfection.

Published 3 years ago

Amazing service! Coffee is amazing and bacon tasted absolutely perfect!! Assorted donut holes were great. Great experience, will come again! Highly recommend

Published 3 years ago

Published 3 years ago

Best customer service, ask for the Dunkin special;) 🤤😋

Published 3 years ago

Published 3 years ago

Published 3 years ago

Snackin bacon was undercooked, 10 piece donut holes were thrown in a bag and not a box, ice coffee tasted like black coffee and did not look like the picture on the menu, 25 piece donut holes included jelly filled which i didn't ask for...

Published 3 years ago