I have to say that the overall experience for me was a bit overwhelming at first but the store seems to be a pretty amazing store, full of many Disney Wonders that I think that anyone, rather young or older can relate to and let their minds imagine and run wild, however, what was really special for me personally, was what I had witnessed today at this location around about 7:30pm which not only left me astonished, but also amazed. Speaking as a former District Manager of retail who once oversaw twenty - plus stores and well over 100 employees. It was what this young store manager(Darron) had done for this younger lady who had to have been no more than 19 years old, who happened to had come into the store, just to purchase quite an extravagant gift for her boyfriend whose birthday was the very next day. The problem had surfaced when it came to purchasing the item at the register and the young woman had lost a majority of her money and had only a few dollars. Scrambling to search for the money that she had lost, of course the young woman had started to panic a bit, with a puzzled look on her face, wondering where her money had went. She had became a bit worried that she wouldn't be able to purchase the gift for her boyfriend, since it happened to be the very last one on the shelf. At this point, the store manager had reassured her that everything was going to be fine and that she could return tomorrow to purchase the item since it was coming close to closing time and that he would set the item aside, specifically for her, to make sure that her boyfriend receive the gift that she had thought of just for him............I was truly amazed by this store manager's action and just based off that alone, it will continue to keep me coming back as a customer to shop at this specific location! As long as there are great manager's around with an awesome team behind them, I have absolutely no doubt in mind that stores like this will always be successful....................

Published a year ago

Haven't too long visited this stores location in Northwoods Mall and I must say, I am highly discouraged and disappointed from ever visiting again. Let me explain as to why, I have been shopping here for quite a number of years, and to my understanding now, three additional members of management, including the store manager have all recently quit at the same time, due to the stress and constant harassment by the levels of upper management, starting with the District Manager, Cole and the Regional Manager, Keith! I am not sure what kind of District Manager or even upper levels of management, blatantly harasses their team of employees, but in my years as a District Manager, Regional Manager, and Vice President, I have never heard of such bafooney. Since this new District Manager has come into control, it seems that these stores have been in constant chaos such as this one has. The sad thing is.......everyone isn't fit to lead, and everyone isn't fit to be in Management roles! I am hoping that this locations Corporation looks strategically into this matter because this is clearly unacceptable on the faults of upper management, and at the end of the day, it is the customers, who ends up suffering, as well as retail and business overall. To my understanding, they also fired the last store Manager, once again......very unacceptable on upper management's part!!!! My employees never had to go thru such constant fear when they came in for their shifts. Every last member of upper management, which includes, District Manager & Regional Manager, needs to be relieved of their duties and replaced immediately since they have proven to be more problematic then resourceful within this company's internal division!

Published 9 months ago

Normally love visiting this store. However the manager on Sunday evening was yelling at employees about other employees while on the sales floor. She was yelling loud enough to hear outside of the store. We kept our shopping experience very short due to the awkwardness at the register. She continued to yell even while I was being checked out by another employee. My cashier had a very apologetic look on her face.

Published a year ago

My mom, Mother-in-law, my baby and I were there when the Smash and Grab happened yesterday November the 18th. Needless to say everyone in the store was frightened at the sight of people running outside the store. The manager Jami did a wonderful job making sure everyone made it to the exit through the back of the store, making herself the last one to leave. An employee by the name Belle, I think, lead everyone to the exit. Kalie, another employee, closed and locked the door, being one of the last ones to leave the store. After what happened, they need a raise.

Published a year ago

Really cool place. I think it would be nice to have a little more variety with the anime apparel. I love this store overall though.

Published a year ago

The store is always clean, employees are always friendly and helpful. Love this store!

Published 8 months ago

Go here all the time and today 2 cashiers, Gabi and Beth, convinced me to buy like 70 dollars more of stuff because I had enough store rewards to save on half of it and they were really awesome and friendly. I would've gone back anyways but they really made me want to revisit soon

Published 2 years ago

This store is absolutely amazing. The associates are very friendly and helpful, and the store itself is always clean and organized. I greatly enjoy shopping there for myself and with my family.

Published 2 years ago

Published 8 months ago

Published 8 months ago

The store is always clean, employees are always friendly and helpful. Love this store!

Published 8 months ago

Haven't too long visited this stores location in Northwoods Mall and I must say, I am highly discouraged and disappointed from ever visiting again. Let me explain as to why, I have been shopping here for quite a number of years, and to my understanding now, three additional members of management, including the store manager have all recently quit at the same time, due to the stress and constant harassment by the levels of upper management, starting with the District Manager, Cole and the Regional Manager, Keith! I am not sure what kind of District Manager or even upper levels of management, blatantly harasses their team of employees, but in my years as a District Manager, Regional Manager, and Vice President, I have never heard of such bafooney. Since this new District Manager has come into control, it seems that these stores have been in constant chaos such as this one has. The sad thing is.......everyone isn't fit to lead, and everyone isn't fit to be in Management roles! I am hoping that this locations Corporation looks strategically into this matter because this is clearly unacceptable on the faults of upper management, and at the end of the day, it is the customers, who ends up suffering, as well as retail and business overall. To my understanding, they also fired the last store Manager, once again......very unacceptable on upper management's part!!!! My employees never had to go thru such constant fear when they came in for their shifts. Every last member of upper management, which includes, District Manager & Regional Manager, needs to be relieved of their duties and replaced immediately since they have proven to be more problematic then resourceful within this company's internal division!

Published 9 months ago

Best variety of my interests.

Published 10 months ago

Really cool place. I think it would be nice to have a little more variety with the anime apparel. I love this store overall though.

Published a year ago

Published a year ago

Published a year ago

Love it and very cute store 😍

Published a year ago

Has a bunch of cute, anime , Disney and other stuff kids and teens like.

Published a year ago

The associates are so helpful. I went there to get a Christmas present for my grandson. I know nothing about anime, but they knew exactly what I should purchase. I also was not aware of what a squishmellow is, but I know now!

Published a year ago

Published a year ago

Published a year ago

Store seemed a wreck from Christmas shopping

Published a year ago

Published a year ago

Normally love visiting this store. However the manager on Sunday evening was yelling at employees about other employees while on the sales floor. She was yelling loud enough to hear outside of the store. We kept our shopping experience very short due to the awkwardness at the register. She continued to yell even while I was being checked out by another employee. My cashier had a very apologetic look on her face.

Published a year ago

Published a year ago

My mom, Mother-in-law, my baby and I were there when the Smash and Grab happened yesterday November the 18th. Needless to say everyone in the store was frightened at the sight of people running outside the store. The manager Jami did a wonderful job making sure everyone made it to the exit through the back of the store, making herself the last one to leave. An employee by the name Belle, I think, lead everyone to the exit. Kalie, another employee, closed and locked the door, being one of the last ones to leave the store. After what happened, they need a raise.

Published a year ago

I love this store! They have all Disney stuff there. Little back packs, stuffed animals, keychains t-shirts & sweaters.

Published a year ago

Great customer service atmosphere

Published a year ago

I have to say that the overall experience for me was a bit overwhelming at first but the store seems to be a pretty amazing store, full of many Disney Wonders that I think that anyone, rather young or older can relate to and let their minds imagine and run wild, however, what was really special for me personally, was what I had witnessed today at this location around about 7:30pm which not only left me astonished, but also amazed. Speaking as a former District Manager of retail who once oversaw twenty - plus stores and well over 100 employees. It was what this young store manager(Darron) had done for this younger lady who had to have been no more than 19 years old, who happened to had come into the store, just to purchase quite an extravagant gift for her boyfriend whose birthday was the very next day. The problem had surfaced when it came to purchasing the item at the register and the young woman had lost a majority of her money and had only a few dollars. Scrambling to search for the money that she had lost, of course the young woman had started to panic a bit, with a puzzled look on her face, wondering where her money had went. She had became a bit worried that she wouldn't be able to purchase the gift for her boyfriend, since it happened to be the very last one on the shelf. At this point, the store manager had reassured her that everything was going to be fine and that she could return tomorrow to purchase the item since it was coming close to closing time and that he would set the item aside, specifically for her, to make sure that her boyfriend receive the gift that she had thought of just for him............I was truly amazed by this store manager's action and just based off that alone, it will continue to keep me coming back as a customer to shop at this specific location! As long as there are great manager's around with an awesome team behind them, I have absolutely no doubt in mind that stores like this will always be successful....................

Published a year ago

It's cool

Published a year ago

Go here all the time and today 2 cashiers, Gabi and Beth, convinced me to buy like 70 dollars more of stuff because I had enough store rewards to save on half of it and they were really awesome and friendly. I would've gone back anyways but they really made me want to revisit soon

Published 2 years ago

Published 2 years ago

Great employees love this store. Always has great nerdy stuff!

Published 2 years ago

Published 2 years ago

Very expensive

Published 2 years ago

Published 2 years ago

Fun great people always feel like I am welcome

Published 2 years ago

Published 2 years ago

Love this store!..Whole family loves this store. When at the mall we stop by box lunch.

Published 2 years ago

This store is absolutely amazing. The associates are very friendly and helpful, and the store itself is always clean and organized. I greatly enjoy shopping there for myself and with my family.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

We love this store, the main reason we go to the mall.

Published 2 years ago

A favourite store of mine. Great place to buy gifts from.

Published 2 years ago

Published 2 years ago

Cute stuff, low quality, with high prices.

Published 2 years ago

Published 2 years ago

Ok for quick lunch

Published 2 years ago

Published 2 years ago

Published 2 years ago

Loved this place. There are too many things to list about why I love this store. I wish there was one closer to where I live in Charleston, SC. Purchased a few items and signed up for their rewards program. They have loads of enamel pins.

Published 2 years ago

Published 2 years ago

Ohhhhh myyyyyyy!!! This place is so awesome!!! Can not wait to go back and back!!!

Published 2 years ago

Published 2 years ago

Good

Published 2 years ago

This place has a decent selection of “Nerd” stuff. Their prices are rather high, but the quality of most of their products is good. Stop in, you’ll find something you like.

Published 2 years ago

Published 2 years ago

Published 2 years ago

The staff and product selection is always great!

Published 2 years ago

Adam and Ray were super sweet. Great associates, and let me know about some deals and promotions. Very kind, very knowledgeable 🙂

Published 2 years ago

Cool store

Published 2 years ago

Published 2 years ago

Published 2 years ago

The absolutely nicest staff works here. I love them and they are so incredibly helpful.

Published 2 years ago

Published 2 years ago

I love these stores, praying on nostalgia of our childhood, with overpriced nobody needs starwsrs crickpots and things 😁

Published 2 years ago

Published 2 years ago

Great store for nerds of all kinds! They have Harry Potter, Lord of The Rings, Attack on Titan, Demon Slayer, Jujutsu Kaisen, Disney, My Hero Academia, Avatar the Last Air bender, Naruto... SOOOO much other stuff. We were so happy we found this place, we are major nerds ourselves. They also have Funkopops in the back. We will be using this place for Christmas, birthday, and just everyday gifts for sure.

Published 2 years ago

Great selection of bags an gifts 🎁 I wish the prices were a little cheaper but it’s a great store

Published 2 years ago

Published 3 years ago

Published 3 years ago

Love this store, I'm glad to have one locally now.

Published 3 years ago

Good stuff! Fun products and tons of Funko Pops!

Published 3 years ago