Find your nearby Pizza Hut® at 3410 Gulf Freeway in Dickinson, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
First time I've paid for a pizza and throwing it away.
Atmosphere:
As soon as I walked in, the place smelled...off. One of the employees was eating a pizza right by the register.
Food:
The pizza tasted like the smell of wet dog. Something is definitely off. I'm saving a couple slices in Ziplocs in case I get food poisoning, for proof. It just wasn't good. At all. If you're driving up, just walk to the Kroger next door and get a frozen pizza. Better taste for less out of your pocket.
Stay away from this place. It's unclean.
Published 5 months ago
we received the pizza almost an hour after the order was placed and it was cold and hard. it seemed like it had been sitting out for several days and super thin when we ordered hand tossed, i’ve never had an issue with pizza hut until i came to this location, the breadsticks look so nasty i couldn’t even eat them, when we called to try and resolve the issue the manager was very rude and not helpful whatsoever. there’s a reason half of these reviews are 1 star.
Published 2 years ago
DO NOT ORDER DELIVERY; THEY WILL STEAL YOUR FOOD AND MONEY!! I ordered pizza online from their website. I got a text message FROM PIZZA HUT that it would be delivered by DoorDash. After an hour and a half doorDash canceled my order. When I contacted the store they told me there was nothing they could do because they gave the food to DoorDash and proceeded to ignore my calls. i did not ask Door Dash to deliver my food. I ordered directly from the website and no one was willing to even try to help. They just keep passing the blame.
Published 8 months ago
Absolutely no attention to detail. Ordered a medium pepperoni with jalapeño. In the comments said extra extra well done / crispy. The pizza was barley done at all and it had no jalapeños. Also orders a veggie pizza that was a very sad pizza. I will never be getting pizza here again and I suggest y’all don’t either.
Published 2 years ago
Joseph, the store manager goes above and beyond! We’ve done large orders for church and he’s been incredibly kind and helpful.
Published 4 months ago
If I could give this place 0 stars I would, only one person was working here and it took over 1 hour to complete an order and the food sucks. This poor associate normally works at a different location and was there helping out and the manager that allowed her to work by herself didn’t even tell her that she was going to be by herself. I would never eat at this place again after this. Why would you do That to someone?
Published 10 months ago
I always order from this location. A lot of the time it’s good, but a few days ago not so much. I’m not one to typically get on here and leave reviews but I’m over it. I ordered 2 pizzas and some wings. When I got the order everything was messed up. Both pizzas were cold and hard with hardly any toppings on my supreme, and the wings were wrong. I ordered traditional wings (more expensive) and they were apparently out of those and sent me boneless wings (least expensive). I felt like someone should have called me and at least offered my money back or told me they were sold out of those instead of just sending me the wrong thing. So I tried and tried and tried to call the store to discuss my order with them and they NEVER answer the phone there. After calling 5 times I had to call the main number and speak with a representative and they were going to send me out another order but found out they were sold out of the traditional wings. She said they would comp me and the next time I want to order that I would get that whole order (same one) for free, which was fine with me. She said someone from
the store would be reaching out to me to confirm it. But of course they never did. So today I try to call the store again to get my new order and call several times with no answer. I swear they never answer the phone here, I’m beginning to wonder if they even have one. I have never been able to get anyone to answer it. I’ve called the main number and they’ve tried to connect me also, confirming they’d get someone on the line with no avail. I guess I’m gonna have to drive up there just to talk to someone.
Published a year ago
Joseph, the store manager goes above and beyond! We’ve done large orders for church and he’s been incredibly kind and helpful.
Published 4 months ago
First time I've paid for a pizza and throwing it away.
Atmosphere:
As soon as I walked in, the place smelled...off. One of the employees was eating a pizza right by the register.
Food:
The pizza tasted like the smell of wet dog. Something is definitely off. I'm saving a couple slices in Ziplocs in case I get food poisoning, for proof. It just wasn't good. At all. If you're driving up, just walk to the Kroger next door and get a frozen pizza. Better taste for less out of your pocket.
Stay away from this place. It's unclean.
Published 5 months ago
Published 7 months ago
DO NOT ORDER DELIVERY; THEY WILL STEAL YOUR FOOD AND MONEY!! I ordered pizza online from their website. I got a text message FROM PIZZA HUT that it would be delivered by DoorDash. After an hour and a half doorDash canceled my order. When I contacted the store they told me there was nothing they could do because they gave the food to DoorDash and proceeded to ignore my calls. i did not ask Door Dash to deliver my food. I ordered directly from the website and no one was willing to even try to help. They just keep passing the blame.
Published 8 months ago
Shout out to the manager! He took care of our order quickly and efficiently. It was packed today and he single-handedly took care of all the customers.
Published 10 months ago
If I could give this place 0 stars I would, only one person was working here and it took over 1 hour to complete an order and the food sucks. This poor associate normally works at a different location and was there helping out and the manager that allowed her to work by herself didn’t even tell her that she was going to be by herself. I would never eat at this place again after this. Why would you do That to someone?
Published 10 months ago
Wrong pasta and no way to report it in the app
Published a year ago
Ordered pizza, and when I went to pick it up, I was there waiting for about 5 minutes and the employees started yelling at each other as if they were about to fight, a man and a lady. That is very disrespectful, and bad customer service. Never going back to this place again.
Published a year ago
I’ve never had this experience with a Pizza Hut before, so I didn’t think to look at the reviews but after reading them, I agree with the others. I ordered hand tossed, this is not it. Crust was super thin, hard and not enjoyable. INSANE. I’m so disappointed
Published a year ago
Wonderful pizza! I've ordered from this location several times and the pizza is awesome!
Published a year ago
I always order from this location. A lot of the time it’s good, but a few days ago not so much. I’m not one to typically get on here and leave reviews but I’m over it. I ordered 2 pizzas and some wings. When I got the order everything was messed up. Both pizzas were cold and hard with hardly any toppings on my supreme, and the wings were wrong. I ordered traditional wings (more expensive) and they were apparently out of those and sent me boneless wings (least expensive). I felt like someone should have called me and at least offered my money back or told me they were sold out of those instead of just sending me the wrong thing. So I tried and tried and tried to call the store to discuss my order with them and they NEVER answer the phone there. After calling 5 times I had to call the main number and speak with a representative and they were going to send me out another order but found out they were sold out of the traditional wings. She said they would comp me and the next time I want to order that I would get that whole order (same one) for free, which was fine with me. She said someone from
the store would be reaching out to me to confirm it. But of course they never did. So today I try to call the store again to get my new order and call several times with no answer. I swear they never answer the phone here, I’m beginning to wonder if they even have one. I have never been able to get anyone to answer it. I’ve called the main number and they’ve tried to connect me also, confirming they’d get someone on the line with no avail. I guess I’m gonna have to drive up there just to talk to someone.
Published a year ago
love this place, the pizza is so so yummy. everyone is so kind. and it looks so much cleaner. with the new GM in store . she is such a good person i always make conversation with her when ordering and waiting for my food.
Published a year ago
Ordered pizza. It was supposed to be delivered within 22 minutes. I called to check on my order when it wasn’t delivered within the 22 minutes. Pizza Hut, Blair, said the pizza was done and just waiting on a delivery driver. An hour after I ordered my pizza, I called back and Blair said the delivery driver was on his way to pick up the pizza and it would be delivered within 27 more minutes. I canceled the order. Blair confirmed that the order was canceled and said I would be refunded. Within 5 minutes of me hanging up with Blair, Joe from DoorDash called me to ask if I canceled my order. I told him I canceled it because it was sitting there waiting on a driver for over an hour so I don’t want cold pizza. After I got off the phone with Joe, I received a text from DoorDash that confirmed Joe handed me the pizza. I called Joe back to ask him why he lied and he said he had to put the order through anyway.
Published a year ago
Love thin crust Pizza
Published a year ago
Ordered contactless delivery with a delivery time of 60-70 mins, had no confirmation that order was delivered within 40mins, pizza was cold by the time I retrieved it, and half the order was missing. Contacted the store and they acknowledged the other half was still at the store and they were gonna deliver it, when the delivery driver arrived she made it known she was just following instructions of leaving it out front. She was being very passive aggressive, had 2 slices of pizza and felt sick after 30 mins, threw it all back up. Would not recommend anyone order from this place ever.
Published a year ago
Chicken wings sucks, not well done, take for ever, took them back, no good,
Published a year ago
Service was good workers friendly mybpizza was not cut and was pretty dry but normally food is really God from here
Published a year ago
When you screw up and the wonderful cashier lady fixes your mess up, it's a miracle. Everything was taken care with a smile on her face. Thank you.
Published a year ago
Chick named Aubrey (sp) was not only rude, but she left our food sitting so long that it got cold and greasy while we were literally at the counter waiting for her to get off her cell phone.
Wish I could leave no stars. Only good thing was that the store is very clean.
Published 2 years ago
Published 2 years ago
Pizza Hut customer service is trash. I ordered my food, waited about an hour for delivery, got the wrong order that was nothing like my order, tried to contact the store, had busy tone every time, then when I reached customer service all they said was "sorry, we will get this out as soon as possible" even though I explained that I have a small window for lunch which was missed.. and 1 hour later, still no delivery. You're better off ordering local or fasting...
Published 2 years ago
Update... The food never came we ordered from somewhere else. we could give a zero we would.. The customer service is terrible we ordered food and 90 mins later no food. So I call to get a eta since the original time had passed by 45 mins the person that answered the phone was rude and said the food is still in preporation 90 mins later, at first she said um you already places an order? My guess they were not paying attention and had not started the order. I will absolutely never order from here again. Lesson learnedearned.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Pizza was hot and fresh upon pick up. The service attendant was polite. Will be back!
Published 2 years ago
Published 2 years ago
Don't order from Dickinson they can't get anything correct on the order
Published 2 years ago
It's my job
Published 2 years ago
Published 2 years ago
Published 2 years ago
Pizza doesn't taste the same. It tasted like they added chemicals to the ingredients. Won't be having Pizza Hut anytime soon.
Published 2 years ago
we received the pizza almost an hour after the order was placed and it was cold and hard. it seemed like it had been sitting out for several days and super thin when we ordered hand tossed, i’ve never had an issue with pizza hut until i came to this location, the breadsticks look so nasty i couldn’t even eat them, when we called to try and resolve the issue the manager was very rude and not helpful whatsoever. there’s a reason half of these reviews are 1 star.
Published 2 years ago
Hot, Fresh and the way we ordered it !
Published 2 years ago
Great food
Published 2 years ago
The Pizza Hut in Dickinson is probably one of the better Pizza Huts I've ever been to.I think. I prefer Pizza Hut over Domino's or any other pizza place around. The quality is consistent and it's good.
Published 2 years ago
Horrible service on delivery I ordered online spent over 60 bucks it's advertised that it'll make it to you in 25 to 35 minutes but it took over an hour to get my order delivered to me. I would have put no stars but I had to put one at least in order to share this
Published 2 years ago
The pizza dough was really soggy
Published 2 years ago
Wrong type of crust, cold, smashed. Took 40 minutes to arrive after the pizza left pizza hut.
Published 2 years ago
Absolutely no attention to detail. Ordered a medium pepperoni with jalapeño. In the comments said extra extra well done / crispy. The pizza was barley done at all and it had no jalapeños. Also orders a veggie pizza that was a very sad pizza. I will never be getting pizza here again and I suggest y’all don’t either.
Published 2 years ago
Good overall food and experience every time.
Published 2 years ago
My boys always ask for Pizza Hut!!! It us their fave!
Published 2 years ago
Published 2 years ago
Published 2 years ago
Pizza was hot and tasty. I was greeted by a very friendly associated.
Published 2 years ago
Published 2 years ago
Great friendly staff and great service
Published 2 years ago
Published 2 years ago
poorly staffed
Published 2 years ago
Published 2 years ago
It was a good pizza
Published 3 years ago
Very good service and the Detroit style pizza was awesome.
Published 3 years ago
We always order the same pizza (thin crust, Italian sausage, mushroom, black olives, and extra cheese) from Pizza Hut. We love it!!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Worse experience I ever have with Pizza Hut. Very unprofessional staff. I call and ask the lady if the make delivery to my hotel she asked me for the address and then she said yes. Took my order and I make the payment through the phone. One hour later I call to see the status of my order and this guy told me the make a mistake they do not deliver to this hotel so he said come a pickup if you want I asked for a refund he said he do not work with that and hang the phone on me. Later people ask why they can’t find a job 👎🏼
Published 3 years ago
It took almost 3 hours to get my small pizza
I was dumb enough to try to order from them again and --- This was my 3rd time ordering from them and all 3 times I have had issues. This time supposedly the door dash delivery person dropped my pizzas at the wrong location. When I called and talked to the manager he did not seemed surprised and said "we will have to remake your pizza" when I asked for a refund instead, he said they can only refund 2/3 of the cost the delivery charge could not be refunded. I was shocked!! He said I would have to come into the store to get the rest.... I will never ever order from Pizza Hut again and I will post all this on as many social media sites as I can.
Terrible terrible location DO NOT Order from them!!!!
Published 3 years ago
They had to many people in there and couldn't tell who was working or not. It looked like a hang out for them since there someone in rhe back doing who knows what and saw a couple walk around a wall like it was nothing. I just know I will never go in there again.
Published 3 years ago
Great pizza.
Published 3 years ago
On this visit to the store&carry out the person was very polite.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Ordered @ 6:30pm & 3hrs later, still waiting for delivery. Finally called to cancel order. Will never order from this Pizza Hut again
Published 3 years ago
The Dickinson location manager is very nice and professional.
Published 3 years ago
I would give no stars if I could. My order was 1 hour.
Published 3 years ago
Published 3 years ago
Published 3 years ago
This place sux. I tried to give them another chance and they failed the last two out of three deliveries. Cannot get the orders right and also over 2 hrs to get delivery. The owner needs to wake up.
Published 3 years ago
I wish I could give zero stars. I ordered online, got a message the pizza was on the way, an hour and a half later I'm still waiting on my pizza. I have called numerous times, but they don't answer the phone. This is not the first time. I thought I would try again, but I see nothing has changed. Terrible business.
Published 3 years ago
I paid for and ordered the little bottle of Red Peppers but did not receive them.
Published 3 years ago
Published 3 years ago
Faster delivery. It took over 2 hours to get my order.
Published 3 years ago
I wanted t shirt. I was good donating but I thought a T shirt came with the deal. Just wanted to Represent.
Published 3 years ago
Ordered the Big box with wings & chicken was hard & cold with small amounts of barbecue sauce drizzled on it & breadsticks was hard & cold,Pizza was hot enough to eat with no complaints .
Published 3 years ago
Pizza was delivered in a timely manner and was exactly what was expected
Published 3 years ago
Pizza was delivered in a timely manner and was exactly what was expected
Published 3 years ago
I hate ordering delivery because it comes from this location and everything the pizza is nasty. It took over hour to get 2 miles down road but even if it came in 10 minutes, the pizza at this location is just nasty. I ordered 3 toppings all pepperoni and it looks as if it's just a single topping pizza. Crust is burned and pizza is dry. I will never again order delivery or carryout from this location. Also who took away hut crust flavor? Bad decision!!
Published 3 years ago
Ist just the best
Published 3 years ago
Maybe next time when I order sweet tea give me that instead of unsweet tea
Published 3 years ago
I had special instructions on my order & they got it right!!
Published 3 years ago
Its good pizza. Cooked just the way I want, everytime.
Published 3 years ago
Order pizza at about 6pm. Did not get here till after 8pm.
Published 3 years ago
The flavor crust was wrong.
Published 3 years ago
Published 3 years ago
Published 3 years ago
We live in League City and for delivery the Pizza Hut App always makes us order from the Dickinson, Texas location even though there are 3 locations in League City that are closer. The Dickinson location either doesn’t have drivers or someone called in sick, yet all 3 closer Pizza Hut locations in League City are delivering. I don’t know who the genius is who came up with this dumb delivery map, but it is getting old have to order carry out.
Published 3 years ago
Published 3 years ago
NO ONE TO DELIVER PIZZA?! they are a pizza delivery service that cannot deliver pizza!!!!!!!! 10/20/2021 and ZERO deliver offered. NO joke CARRYOUT ONLY!!!!! JUST CLOSE!!!!!!!! then call corporate to complain and no one cares! if it won't for stuff crust I would not care!!!!!
Published 4 years ago
Great service and good food
Published 4 years ago
Always great service and food, from Richard and his team.
Published 4 years ago
The order was quick and as soon as I arrive to the store it was already prepared.
Published 4 years ago
Really wish I could give zero stars! If you don’t want ruin your night and wait all night for your pizza do yourself a favor order some where else! You’ve been warned
Published 4 years ago
They sent us the wrong pizza.
Published 4 years ago
Food made me ill
Published 4 years ago
Published 4 years ago
Cheesesticks were DRY and HARD! Delivery took over 2 hrs!
Published 4 years ago
Seriously the worst Pizza Hut I've ever ordered from. We ordered regular chicken wings (with bones) and got dry little boneless nuggets that were chewy and flavorless. We chose the spicy garlic, but the sauce was literally just dumped on top of the nuggets, some nuggets were drowned in sauce and some had none. The whole thing looked like dog food that had been vomited on. It was nauseating. I could only take one bite. Furthermore the pizza order of 2 medium pizzas and wings for my boys cost more than the fancy restaurant dinner for my husband and me, which is ridiculous since the quality was so far below that of the fancy restaurant food. We will never go here again.
Published 4 years ago
Published 4 years ago
No marinara on the thin crust pizza.
Published 4 years ago
Published 4 years ago
Ordered thin crust pizza, it was far from being crispy and greasy on top of that.
Published 4 years ago
Horrible!!! I was ordering my pizza in the call but I was looking what to order and this lady yell at me and then while we were almost there I got hung up!!!!
Published 4 years ago
Very rude employees. I called and the lady told me to hurry up and hung up on me. Terrible service. May Barbados not be with you.
Published 4 years ago
Do not burn the pizza and use better ingrediants.
Published 4 years ago
Get my order done right and on time. Last 3 times my order was completely wrong
Published 4 years ago
FOOD WAS OLD AND BURNT
THEY DO NOT HELP ANYONE TOOK MY MONEY AND I DIDN'T HAVE LUNCH
Published 4 years ago
Very nice staff and good quantity of toppings on pizza!
Published 4 years ago
I never got my pizza!!!!!
Published 4 years ago
I usually ask for my pizza to be cut in squares in the special instructions and again they forgot to do it again. Usually 3 out of the 5 times they will not do it. Please pay more attention of the special instructions. Thanks
Published 4 years ago
Please deliver to right address. Multiple times I don’t receive my pizza
Published 4 years ago
The edges of the pizza were burned, and I had ordered the edge crust.
The pepperoni was almost burned.
Published 4 years ago
Possibly could have been cooked a little longer, one pizza, the bottom of crust was a little soggy like. And need more specials.
Published 4 years ago
I was able to order the pizza from my home, pay for it and have it contactless delivered to my grandsons when I was unable to take them lunch.
Published 4 years ago
Published 4 years ago
Published 4 years ago
I love this store. The male manager always goes above beyond. Foods wonderful
Published 4 years ago
This place is always "understaffed." when I call to ask why my pizza is 2 hours late they just give me that same excuse.
I've called tonight 3 times and been hung up and one time the employee asked if he could put me on hold, when I said no he did it anyway and then the line switched to the dial tone.
I love the pizza but am so fed up with the customer service. I spend $60 a week here and they just lost my business.
Published 4 years ago
Close locality, nice people.
Published 4 years ago
The pizza was Awful. I mean, seriously awful. I ate 2 pieces and threw away the rest
Published 4 years ago
This has to be the worse Pizza Hut in the US! I have had many terrible experiences here. I just paid and ordered a pizza 4 hours ago that never arrived. This place should be shut down! I see so many negative reviews but nothing is being done. Most of the positive reviews are probably from employees. I will definitely contact corporate tomorrow.
Published 4 years ago
Keep calling because they forgot some of my order and keep getting placed on hold or no answer
Published 4 years ago
This is THE WORST Pizza Hut! I have mad multiple bad experiences with this specific location making me want to turn my business away from Pizza Hut as a whole company. They cancel my orders and when I call say they tried calling me. Taken 2 hours to deliver a pizza. RIDICULOUS!!
Published 4 years ago
Published 4 years ago
Save yourself a headache. DO NOT ORDER FROM HERE. I ordered here and should have read all the reviews first. We waited 2 hours for a delivery for an online order and called to check on it. They wouldn't answer so we kept calling. They finally answered and said they were on the way. 30 minutes passed and still no pizza so we called again and then they said they don't deliver to my location and the driver already came back.We asked why they didn't contact us to tell us and they said they spoke to us earlier but left out they said the driver was on the way and didn't even mention they don't or can't deliver here (gaslighting). They offered no solution and couldn't have cared less. They didn't mention a refund or anything. Reading all these reviews I'm surprised they are still even open!
Published 4 years ago
Absolute horrible customer service at this location. We waited over an hour to to receive our pizza when it had said it would be a 20 min wait. Once inside no one bothered helping the line for over 10 mins. Once we received the pizza it was cold. Never coming back here again.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Exelente!!🥰
Published 4 years ago
She messed up on the ranch but oh well.
Published 4 years ago
Love this location the girl with the black hair at the counter is always so nice, pleasant, and helpful, SHE DESERVES A RAISE!!!!
Published 4 years ago
Just bad. Orders are always very late and incorrect whenever they finally do arrive. The manager is nice. She's trying to fix the place but she's the only reason they get 2 stars instead of one.
Published 5 years ago
Awesome
Published 5 years ago
My go-to pizza place! Food is always amazing and the staff is very nice. Thank you guys for being awesome!
Published 5 years ago
told them to knock 3 times before leaving the pizza i waited without knowing my pizza been outside all day.
Published 5 years ago
Published 5 years ago
Crazy busy but they do make a great deep dish style pizza!!!
Published 5 years ago
Published 5 years ago
The pizza hut in Dickinson has the best manager. She's polite, great with all customers, explained the specials. Don't know where they got her, but she deserves a raise and don't let her go!!!
Published 5 years ago
Great customer service
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Ordered 3 pizzas last night. 2 were stuffed crust cheese. All 3 were undercooked and not much cheese in the stuffed crust. 2nd time this has happened and won't be a third time. The supreme was poorly made and some pieces didnt have much on them at all.
Published 5 years ago
Published 5 years ago
Fave pizza and good service.
Published 6 years ago
Published 6 years ago
Published 6 years ago
This is my third time ordering and second time having my food delivered. ETA was 55-65min and I placed my order at 7:27pm. This is the second time my order took almost two hours to get here. Delivery guy arrived at 9:14pm. I gave it two starts only because the delivery guys both times were very apologetic and kind. However this time my pizza was lukewarm at best and the bread was tough. IF I ever order from here again it will be for pick up only!! Very disappointed.
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Pizza Hut is really good. They will make you any kind you want. One of my favorite places!
Published 6 years ago
Published 6 years ago
WAITED 40 MINUTESSSS ....
Published 6 years ago
Published 6 years ago
Improved
Published 6 years ago
Published 6 years ago
I had to go pick up my pizza after ordering delivery. Pizza was cold and not made right.
Published 6 years ago
Published 6 years ago
Published 6 years ago
Me gusta el servicio
Published 6 years ago
Slow
Published 6 years ago
Okay place, typical of the chain. pH not my favorite.
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
My fave is on FM 270-NEVER a bad experience. My favorite pizza by far!!
Published 6 years ago
Good pizza
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Took over an hour to get order that was placed on line, was supposed to be ready in 20 minutes.
Published 6 years ago
Service and staff are horrible!!!!!
Published 6 years ago
Good service
Published 6 years ago
Published 6 years ago
Published 6 years ago
When I first heard about a Pizza Hut in my area I was excited. I like the restaurant chain’s version of pizza and breadsticks and needed food delivered on a weekly basis. I now only order from their competitors.
DO NOT ORDER DELIVERY FROM HERE!!!!
I placed my order for the past 4 weeks and have received wait times from 50 minutes to 2 hours. I adjusted my order time so the expected hr-2hr wait would fall when I wanted the pizza. I found myself waiting 60 minutes after the expected delivery time with no answer from the store. One time I got a call an hour after delivery time asking if I still wanted the pizza I had already paid for.
Their excuses 2 of the times were that the delivery drivers “walked out”. Worst-run restaurant I’ve ever seen.
Make a change Pizza Hut and get a new management team here. This owner doesn’t know what they are doing.
Published 6 years ago
Cool like always
Published 6 years ago
The only place I get my pizza from.
Published 6 years ago
Published 6 years ago
Ask for the dry wings and they give me the wings with the sauce the ambient is rough
Published 6 years ago
Excellent service and viddles 😊
Published 6 years ago
Food was overcooked order was completely wrong just an awful all out ordeal
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Should have listened to other reviewers. Estimated 30 minute delivery. 2 hours later still no pizza. I live only 4 minutes away! What really got me was it took 45 minutes to cancel my order. 5 unanswered phone calls to store, I end up on a pizza hut call center talking to a call center manager to cancel. Now I have to spend the next 3 days checking bank to ensure they actually canceled it.
Should have ordered Gio's!!!
Published 6 years ago
If you order from here, you’re wasting your time. Over 2 hours waiting, 6 hang ups, 4 transfers.
Published 6 years ago
Published 6 years ago
So far, the order was taken very efficiently. Order was repeated back correctly and the upsell was done professionally. Great job.
Published 6 years ago
Published 6 years ago
- 4 photos
- 200 reviews
- 3.2 rating
- Phone: +1 281-337-1212
- Website: https://locations.pizzahut.com/tx/dickinson/3410-gulf-freeway?utm_medium=organic&utm_source=local&utm_campaign=googlelistings&utm_content=website&utm_term=308128
- Address: 3410 Gulf Fwy Suite 3426, Dickinson, TX 77539, United States
- Coordinates: 29.449578199999998, -95.0792312
- Pizza delivery
- Chicken wings restaurant
- Pizza restaurant
- Pizza takeaway
- Sunday: 10 AM–11 PM
- Monday: 10 AM–11 PM
- Tuesday: 10 AM–11 PM
- Wednesday: 10 AM–11 PM
- Thursday: 10 AM–11 PM
- Friday: 10 AM–12 AM
- Saturday: 10 AM–12 AM
- Kerbside pickup: Yes
- No-contact delivery: Yes
- Delivery: Yes
- On-site services: Yes
- Takeaway: Yes
- Dine-in: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible toilet: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes