Amanda from guest services resolved my issue quickly and amicably. Initially very frustrated, I am beyond impressed with her ability to de-escalate and showcase professionalism. Harmons would do better to hire more employees like her. I couldn't be more satisfied.

Published 4 months ago

Excellent healthy and delicious choices! Chuck and the manager in the meat department were really nice and went out of their way to help us get the right cuts of meat.

Published 4 months ago

Dark haired bagger girl deserves a raise. My groceries were basically Tetris-gift wrapped. I’ve never had such good service. The communication and direct eye contact…..I’m super impressed and slightly intimidated at the same time. Well done.👌

Cam was amazing as always. ….didn’t see Chad this time.

The groceries are great and all but I’m basically shopping here for the staff at this point.

Published 10 months ago

Bakery manager was rude and doesn't know how to handle being a manager towards her employees. Practically saw her chew out a baker for what seemed like a minor inconvenience. Disgraceful!

Published 4 months ago

Not sorry but these guys are garbage. busy or not they simply just don’t care. I spent 11 hours trying to get my prescription filled. Unfortunately there automated system would either hang up or would make me wait for ever then transfer me to there cooperate which I was then hung up on 3 times. My doctor called multiple times seriously ALL day. And this kept happening over and over to us both. Currently waiting at the pharmacy hopefully they give me the correct medications and I don’t die or something. There biggest excuse is “we had an insurance issue but I’ll push it through” !!! 👍. One day ima be a Walgreens pharmacist hopefully if I’m cool enough

Published 5 months ago

Good selection. My clerk was Gil, and his name badge said he was in training. Could have fooled me. He knew the current sales and I saw him save the person in front of me about $20 by pointing out how they could qualify for the discount. He was extraordinary polite and friendly. I was very pleased and impressed. I don't think you get that kind of service many places these days. Well done.

Published 10 months ago

Harmons seems to be a good grocery store. They usually have what we are looking for and restock their shelves quickly. The prices are a little higher than other stores but you get a bigger selection and sometimes higher quality and sometimes not. Just be aware of what you're buying.

The employees have always been pleasant and good to work with. With each transaction.

Published 2 years ago

Kind employees, with a clean store and good food options. The employee in the deli section helped me get pasta competently and kindly. The interior eating area with chairs and tables was nice to have. Unfortunately, the prices are a bit high.

Published a year ago

Excellent healthy and delicious choices! Chuck and the manager in the meat department were really nice and went out of their way to help us get the right cuts of meat.

Published 4 months ago

Bakery manager was rude and doesn't know how to handle being a manager towards her employees. Practically saw her chew out a baker for what seemed like a minor inconvenience. Disgraceful!

Published 4 months ago

Always give amazing customer service and they have anything you could ever want ❤️

Published 4 months ago

Great selection,fruit, vegetables,meat, pastries are super.

Published 4 months ago

Amanda from guest services resolved my issue quickly and amicably. Initially very frustrated, I am beyond impressed with her ability to de-escalate and showcase professionalism. Harmons would do better to hire more employees like her. I couldn't be more satisfied.

Published 4 months ago

Not sorry but these guys are garbage. busy or not they simply just don’t care. I spent 11 hours trying to get my prescription filled. Unfortunately there automated system would either hang up or would make me wait for ever then transfer me to there cooperate which I was then hung up on 3 times. My doctor called multiple times seriously ALL day. And this kept happening over and over to us both. Currently waiting at the pharmacy hopefully they give me the correct medications and I don’t die or something. There biggest excuse is “we had an insurance issue but I’ll push it through” !!! 👍. One day ima be a Walgreens pharmacist hopefully if I’m cool enough

Published 5 months ago

This store is an absolute rip off! And the prepared food is TERRIBLE. I can’t believe it can even stay in business.

Published 6 months ago

Outstanding! Better prices and selection than Whole Foods. Great food, less attitude : )

Published 8 months ago

Published 9 months ago

Published 10 months ago

Good selection. My clerk was Gil, and his name badge said he was in training. Could have fooled me. He knew the current sales and I saw him save the person in front of me about $20 by pointing out how they could qualify for the discount. He was extraordinary polite and friendly. I was very pleased and impressed. I don't think you get that kind of service many places these days. Well done.

Published 10 months ago

Love this store!

Published 10 months ago

Dark haired bagger girl deserves a raise. My groceries were basically Tetris-gift wrapped. I’ve never had such good service. The communication and direct eye contact…..I’m super impressed and slightly intimidated at the same time. Well done.👌

Cam was amazing as always. ….didn’t see Chad this time.

The groceries are great and all but I’m basically shopping here for the staff at this point.

Published 10 months ago

Our go-to grocer in the area. Never have any complaints, however, the young man working the register this afternoon needs a life lesson in customer relations. This kid (tall skinny dirty blonde boy) I presume is a high schooler and was such a lazy, rude, condescending little brat who needed an attitude adjustment. Harmon’s, if you know who I’m talking about, please teach this kid how to work with customers or send him on his way.

Published a year ago

Published a year ago

Kind employees, with a clean store and good food options. The employee in the deli section helped me get pasta competently and kindly. The interior eating area with chairs and tables was nice to have. Unfortunately, the prices are a bit high.

Published a year ago

Published a year ago

I shop at Harmons 4 to 5 times a week, in general customer service is always amazing, friendly, polite, and professional. But I’ve gone to the bakery twice in the last six weeks and both times the same gal has Been very rude and acts put out that she has to help me. Nowadays with so many options to shop in it’s very frustrating to be treated that way and in a customer service job! she shouldn’t be working with customers. I believe her name was Gabby or Abby?!? younger girl with dark brown pair. Needless to say, I will not be shopping in the bakery department from Harmons again.

Published a year ago

They always have the most and best options for everything, definitely my go to spot when I'm looking for something specific that's hard to find. They have an amazing beer selection. We've been coming here for 20+ years, always friendly people here.

Published a year ago

Good tasting food, didn’t have a great experience with picking up a catering order.
Ordered mini sliders for an event I was hosting. When I got there, the deli only had 1 of my 3 platters and said my order for the other 2 got lost and it works be 10 minutes for them to make the rest of my order. 10 minutes later they tell me that they don’t have the right bread so I can wait 15 more minutes while they make more or I’ll have to do different rolls. Well I have an event I need to get to so I guess I’ll take whatever you’ve got. They told me I could take something off the premade shelf while I wait. While that was a nice gesture, I spent $150 on sandwiches and they offered me a $7 treat. I feel like more should have been offered given I waited almost 30 minutes past my pickup time and had to settle for something other than what I had ordered. I will say the sandwiches tasted great though!

Published a year ago

Well this more has to do with how this place conducts business. I am very concerned by how this place treats the senior citizens that work there or worked there. I am appalled at this modern day and age that the type of treatment still happens in a place of business. My mother who is almost 70 years old worked at that company for ten years only for them to get a change of management and for her to be treated horribly. She has a muscular disease and years prior had submitted her doctors paperwork only for the company to lose it and with new management tell her they will not reasonably accommodate her. Shame on this company, should get a lawyer.

Published a year ago

I like this grocery store, and I shop here about once a week because it’s close to my home. The employees are courteous. But here are a few things I have noticed through the years. 1- the Harmon’s in Sandy is oftentimes cheaper than this Harmon’s. 2- this Harmon’s is typically under stocked on many items. 3- all Harmon’s stopped carrying my favorite Kampucha: “Live Spicy Cherry Berry”.
But overall, a good, local grocery store.

Published a year ago

Holy cow. The cheese selection is ginormous. The bakery is killer. I just wish there was one closer to my house.

2024-03-10 visit
Our cashier was heavy handed with our groceries. She overloaded one bag and when we got home the handle broke and completely ruined a pie.we.bought for a birthday celebration.

I took the pie, receipt, and paper bag handle back to the store.

I asked the girl who was monitoring the self checkout where I could find the manager. She looked around, pointed and said, "She's on number 3." I went to the #3 check stand and quietly told the woman that I would need to talk to her after she was done ringing up the customer. She turned and looked at me like I was from Mars. After ringing up a couple more items she asked what the issue was
I told her there was an issue with one of the cashier's - who happened to be at the next lane.

BTW her check stand light was off and no one else was in line.

While she was finishing with the customer, 2 more customers showed up in her line.

When she was finished with the customer she began to ring up the next customer and told me I should go to the customer service counter. There's no reason this manager could not have taken a minute to hear me out and replace the pie. Isn't this part of why Harmon's has higher prices? To provide great customer service?

So, I went to the customer service counter and waited a while before someone arrived. Lauren heard me out and.said to go get a replacement pie.

I feel like Harmon's dropped the ball on several levels today. It wasn't an issue with just one employee.

I expect better, Harmon's.

Published a year ago

Harmon's produce is usually better than most other grocers , their celery looked terrible , pieces they should've trimmed off. Harmon's charges more than other stores for everything they should at least trim their produce better than they do.

Published a year ago

Salad bar is not ADA compliant. Need 6ft arms in order to reach anything. Everything in this grocery is $5 or more. Think Publix but more expensive.

Published a year ago

Super clean everything looks fresh. Friendly and helpful great customer service. And they have a butcher shop with meat in the cases fully displayed looking so good. Bakery donuts are awesome.

Published a year ago

I only came here because a prescription I needed wasn't in stock at Brickyard. From the front end, to the pharmacy, to those working around the store, they were rude and apathetic. If this was the first Harmons I'd ever been to, I'd have avoided all of them.

Published a year ago

Nice clean grocery store

Published a year ago

Published a year ago

Chad is the best!!

Published a year ago

Chad is awesome love the hard work and positivity!

Published a year ago

Halloween candy was clearly mislabeled. When checking out the teller didn't say anything and then walked away. She came back with a supervisor. No greeting or anything. He approached me like he was waiting for an altercation instead of a normal approach. I didn't use a bad tone in any single way. Just a very odd and unfortunate experience. I started to realize walking out of the store that they may thought I was trying to get the candy cheaper or something?

I am not accusing them of anything, but it kinda seems like that is a very advantages position for them to be in, get so many people to pay the higher price that don't realize it.

Published a year ago

Published a year ago

Everything is great about Harmons!

Published a year ago

Chad keeps us coming back to this location. He does an exceptional job and is always enthusiastic and makes me feel welcome when I am grocery shopping! I love this guy! Keep it up Chad!

Published 2 years ago

Published 2 years ago

Chad is amazing with the guests! !

Published 2 years ago

The only reason I’m even spending the time to review is because of one employee who exceeds my expectations on customer service. Chad at the checkout is exceptional at his job. He was incredibly kind, helpful and shows gratitude towards every customer checking out. That level of consistency is unmatched. I get that level of service every time I pass Chad in the checkout. Well done!

Published 2 years ago

Because I live close by I shop at Harmons for just about everything. Even though I know they’re more expensive I guess I pay for the convenience. Of course I have a foodie card and hopes to get some sort of a discount on their higher prices. recently, I decided to get gas there put my food card in and it said I had $.25 off per gallon. That’s pretty good so I hit. Yes it started pumping any amount of the gas on the pump was just a regular price so I thought OK they’ll discounted at the end. Nope charge me full price and give me my discount. My receipt says I got a discount, but they charged me at the pump. The rate that was on the pump. Not sure where my discount went because it sure didn’t go on my credit card. Being in a hurry, as most of us are at the end of the day I have the receipt in my purse and drove away. It wasn’t until I got home and took it out to put in with my other receipts that I noticed, I didn’t receive my discount. I will be contacting the store and give an update.

Published 2 years ago

Nice store, great produce and a good selection of local products. The bakery has great stuff! $$$

Published 2 years ago

Very disappointed with the corn I bought yesterday. Had no taste. Overall I have found that the produce at Harmons is fair and more expensive than other grocers.

Published 2 years ago

Always clean. Friendly staff.

Published 2 years ago

Chad is always so kind and happy. He always makes my day.

Published 2 years ago

Extremely poor service. Sorry you lost my business.

Published 2 years ago

Published 2 years ago

Will took time to check the back for a specific item I was looking for. It was out of stock, but his professionalism and helpfulness was greatly appreciated!

Published 2 years ago

We have shopped here for 15 years. This store is a clean, limited to no wait time and the cashiers are overall are friendly. It’s Harmons so you pay a premium. With that, the deli services has gone down hill. IMO- Food quality is not the same and the staff is not as friendly. Limited on the deli favorites offered for many years, no or limited ambrosia, frog eye salad and others.

Published 2 years ago

If you are thinking about buying stuff for a party or just want some suggestions for some good stuff there is no better than this. The service here is 100% the top tier, always wanting to help out, or even give out suggestions. Yes, the food here is steep in price but it evens out with the service, which is one of the best ones I've seen in a while. If there is one person I would like to highlight is a cashier named Margaret. Margaret has been with the company for years and is honestly one of the best cashiers there in case you want to get some goods or even just some suggestions for goods, not to mention she is extremely knowledgeable in her craft and can assist if anything unexpected happens. Every employee knows their stuff/are always willing to learn and is always able to help out, and I surely wish the best for this company and staff as a whole.

Published 2 years ago

Prices are out of control. None of the berries in clamshells looked good so we grabbed pre-cut strawberries. When we got home I realized they were $14.99/lb which meant our small bowl of not quite ripe strawberries cut in half were $25. This is an outrageous markup and makes me lose trust in Harmons. I know they are more expensive but that is wildly overpriced when a 1lb clamshell at most stores is $2.50... making these unripe cut in half strawberries a 500% markup... that's just greedy.

Published 2 years ago

Published 2 years ago

been here a lot of times

Published 2 years ago

Great staff. Very friendly

Published 2 years ago

The greatest grocery store ever. They have everything. EVERYTHING! Plus their coffee shop could teach Starbucks a thing or two.

Published 2 years ago

Friendliest staff! The greeter, Chad, made me feel so welcome. Always have the best produce and food.

Published 2 years ago

Most dirty and unorganized I
have ever seen this store.

Published 2 years ago

Always friendly employees and great fresh fruit amd vegetables! Also, fantastic bakery!

Published 2 years ago

Harmon’s is by far the most expensive grocery store in the area. The service is quite poor as well. I had a very bad experience in the bakery today with service as bad as I have ever experienced. The specialty items are what keep me coming back, but $6.50 for a loaf of bread coupled with bad service is too much. Glad I wasn’t assured and saved some money.

Published 2 years ago

Harmons seems to be a good grocery store. They usually have what we are looking for and restock their shelves quickly. The prices are a little higher than other stores but you get a bigger selection and sometimes higher quality and sometimes not. Just be aware of what you're buying.

The employees have always been pleasant and good to work with. With each transaction.

Published 2 years ago

Love Harmons they have the best produce, and groceries in my opinion.

Published 2 years ago

Published 2 years ago

Went to the Draper Harmons for the first time, and used self check out. We were greeted by the most friendly employee, Chad, who was so kind and welcoming and thanked us for shopping here. You don't see such happy, outgoing, kind employees like that every day. We were really impressed and just wanted to say wonderful job, Chad!! Thank you for being a kind human and enjoying your job! You are appreciated by many.

Published 2 years ago

Overpriced, understaffed and getting worst by the year. This place takes advantage of customers and employees. I considered working there until I spoke to people who do, and realized the level of dysfunction going on. Now I won't even shop there, especially since they are understanding departments, but increasing their prices.

I think it has put me off all Harmons stores, permanently.

Edit: Also, they leave one guy all night working in meat alone. What if he cuts himself on a machine, or slips, and no one is there to help him? Everytime I come at night and see thay, I'm horrified that the manager here is so irresponsible. A lawsuit waiting to happen.

Published 2 years ago

This place has a great selection and very friendly staff

Published 2 years ago

I had the best experience there! Malia was wonderful and such an amazing help! You giys have awesome employees!

Published 2 years ago

Wonderful store with very fresh produce. They also have a fund bakery and deli. You must try their white chocolate and pecan bread, really amazing! a few suggestions for the bakery and deli, sometimes bread seems overbaked. I'd also like to see more healthy options in the deli. Otherwise, keep up the good work!

Published 2 years ago

I know my one story is anecdotal but I picked up my annual Christmas morning oysters 18 fresh for my family to have pan fried in the morning. I bought them on the 23rd when I shucked them early in the morning on the 25th six of them or 33% were bad. Other stores have never gone higher than 10% bad, if any. What business can honestly expect to survive if 33% of their merchandise is faulty.

Published 2 years ago

Always self check out! The Checkers have so much attitude, it will ruin your experience if you try to test your luck and go through their lanes.

Published 2 years ago

just went in for flowers and card for a birthday and chad(I think that was his name it said 3rd year) helped me check out he was so happy and positive I’ve had a really hard month and I was so happy to see someone trying to share their happiness. A smile really can go a long way. Thank you for making my day.

Published 2 years ago

Very nice store with local brands and fresh produce. Clean and well organized. My only criticism is household basics are very expensive compared to the other groceries. That's the reason for 3 stars.

Published 2 years ago

I have always liked this Harmons, is my store. I come here often. But, recently they have started asking for donations at the check out. I understand the holiday season everywhere is asking but I have not been to anywhere as aggressive and unfriendly as Harmons at 11400S. The lady at the checkout ask me for a $10 donation when my bill was only $9.29. When I told her No, she give me the weirdest look and responded. “Are you sure?”, I told her. Yes I’m sure, she then asked “How much can you do? I told her no unthought that would be the end of it. Then she went on and ask me to rounded to the next dollar. This went all for a very awkward minute with people behind me.
Harmon needs to understand not Everyone walks through their door is able to donate , especially when every other store is asking for donation this might not be the place they want to donate.

Published 2 years ago

Published 3 years ago

Magasin très propre, beaucoup de choses délicieuses fabriquées sur place. Baguette de pain aussi bonne qu'en France 🤗. Personnel très aimable

Published 3 years ago

Like to shopping here.

Published 3 years ago

Staff is rude. Act like you don’t exist walk right into you. The bagger overloaded our bag, it broke. Complete nightmare.

Published 3 years ago

Harmons I use to tell every one how great your taylorsville utah store was the cool things you guys would do that no other store held there staff and products to a higher standards the lil extras make such a difference what happend to Bob and randy the people you have running the store are rude I understand I am one person and probably not going to make a difference I can't belive the store manger said this to my face in front of people I left crying I left things I paid for you can keep it I will never shop at a harmons or support a event and you should look in to Kent the store manger before you loose more people thank you for your time

Published 3 years ago

Good store. Winco lower prices

Published 3 years ago

Amazing selection of ramen noodles, staff is also very friendly and kind

Published 3 years ago

Published 3 years ago

Love Harmon's grocery store. The very best produce but it goes fast.

Published 3 years ago

One of the best place to get food, chad is such an awesome employee and I'm super happy this company gave him an opportunity. He's such a happy guy!. I'm talking about the guy who worked at Walmart from the Taylorsville location. The guy who was on the news.

Published 3 years ago

I asked the lizard lady if she would sell me a hotdogs with no hotdogs and no bun and just scoop a handful of onions into my hand and she wouldn't do it. 1 star I only come here for the beans.

Published 3 years ago

its a harmons...

Published 3 years ago

I bought a spicy teriyaki chicken bowl this morning and the rice was not good, I’m very disappointed

Published 3 years ago

Published 3 years ago

I went in today for for a stupid reason because I bought the wrong thing:/ But the young man working hard on the end helped me exchange what I needed and get on my way and I really appreciated his help today (think his name was jaylen my bad if it’s wrong)

Published 3 years ago

This store and it's people have seriously set the Harmmons standard of being the official grocery store of the upper middle class. They are more expensive, but you're not very likely to have a bad experience there. Even the customers are super polite and helpful. It makes a guy like me feel a little out of place lol

Published 3 years ago

CHAD is very friendly and he has a really nice personality, he really makes me feel important. The best guy I ever met in any super markets.

Published 3 years ago

Great store, Chad is very helpful and always happy.

Published 3 years ago

brandon is the best gas station attendant in the game

Published 3 years ago

Great place to shop for grocery's. Always very clean, and the service is above what you would expect. Known for their fresh produce & meats. Plus a better variety of any other grocery store in Salt Lake City. An upper scale place to shop. The first Super Store in the state of Utah!

Published 3 years ago

Terrible prices

Published 3 years ago

It's a great place, gone there for years.

Published 3 years ago

Place has the post office inside it was the only reason for visiting.

Published 3 years ago

CHAD is an absolute unit, fantastic customer service. Never buying groceries anywhere else EVER!!

Published 3 years ago

I called and spoke to Craig and let him know that my church was doing a Christmas party for kids in foster care and asked if his store would donate cookies for it and he said YES! Besides the cookies, frosting and sprinkles! WE thank you from the bottom of our hearts! :)

Published 3 years ago

This Harmons is always stocked with the best stuff and Chad on Lane five is one of the most amazing customer service experiences I’ve ever encountered please go just To have a conversation with Chad he never fails to put a smile on your face

Published 3 years ago

Prices are a little high but for good reason, Chad always puts a smile on my face

Published 3 years ago

Published 3 years ago

Love this store chain. Such a cute fun store. So clean. So organized. When I have a difficult day dealing with other stores in Utah, going here and encountering such nice people helps. It's more than just a grocery store. Weird review but true.

Published 3 years ago

I love Harmons. But I've been disappointed in the meat department. When you are paying over $30 a pound for Waygu beef you would hope that it is what they say it is. This is not the first time this is happened. First time I thought maybe it was an honest mistake. Now I think I'm being scammed.

Published 3 years ago

Published 4 years ago

After being rufused gas at your gas station because you do not accept American currency i will no longer shop at any of your stores neither will my family membors or friends,after putting this on social media i hope all stop shopping at harmons

Published 4 years ago

All Harmons are NOT created equal. Really enjoy the customer experience at the Draper store on 114th. So easy to get great service at the deli, bakery and meat counters and the produce is great.
I used to shop at the Bangerter Crossing store, which is much closer, but a few weeks ago I happened by the 114th location and was shocked by the difference.
Love that I don't have to do jumping jacks to get the attention of the Deli team, instead they make eye contact, take my order and skillfully prepare it while I shop.
Thanks guys .... keep up the great work.

Published 4 years ago

Chad was the best employee I have ever seen, very friendly and helpful, because of Chad I will continue to go to this location!

Published 4 years ago

Salad bar is excellent. Love this place.

Published 4 years ago

I love Harmons! Great selection, super friendly and helpful staff, great selection of food, excellent produce and butcher counter.

Published 4 years ago

A trip to the grocery store is normally a standard chore- but not only is this location always clean, stocked, and easy to navigate, but the staffs' assistance and drive to help is unparalleled. A special shout out to Chad on Register 7 today! He went above and beyond in what's otherwise a quick interaction and left us smiling even bigger on the way out!

Published 4 years ago

Published 4 years ago

Received food poisoning from their sushi last night. Wasn't exactly fun since I did trust this store alot.

Published 4 years ago

I love this store. It's now the only place I will shop. I'm so glad they are still requiring masks. It will be quite a while before the majority of people are fully vaccinated.

Published 4 years ago

Probably the worst location of Harmons out there. They are rude and the management doesn’t care about anyone.

Published 4 years ago

Published 4 years ago

As having the appearance for looking like a healthy grocery store and charging prices like whole foods for non organic products amazes me how they even are in business. The meat and seafood department smelled like rotten food. Tells me they are not selling very fresh products. I’ll stick to shopping at whole foods ;)

Published 4 years ago

Very rude employees

Published 4 years ago

I like Harmon’s but asking for ID and giving a hard time for Budweiser Zero is a little crazy. It’s 0.0 alcohol. I’m 44 years old and quit drinking. I like that you carry Budweiser Zero. No one else does, but c’mon. Pull down mask, etc, is a little much for something that has Zero alcohol.
That’s all.

Published 4 years ago

If you are going to approach someone for not wearing a mask properly don’t act rude about it. Some people actually do have a hard time breathing with masks. Be more respectful! You have lost another customer.

Published 4 years ago

Prices are high, but the best customer service and quality.

Published 4 years ago

We get everything relating to food from harmons.
You should go.

The fruits and vegetables section is great.

The jalapeño pepper salsa is good.

Published 4 years ago

No I wont wear a mask over my nose. It took three un-informed employees and a manager to finally push me over the edge, and I will gladly never step foot in another Harmons again! I was informed that the mask I was wearing was not covering my nose sufficiently. Thanks for information. However once you started to reverse my check-out you stepped out of line.

I wear my mask as a courtesy. I get tested monthly since I had Covid in June. I have had strong antibodies ever since. Some people, like the ones at this Harmons location seem to take the CDC recommendations to far and enforce their personal belief (not policy). As a result Harmons has lost my business and most the people I know are on board.

Im not here to argue the effectiveness of masks, only the validity of this level of incompetents, knowledge, and policy.

Published 4 years ago

I have never been in a store that has treated customers so bads as this Harmons has. Never shop at the Harmons on a 11400 th so off of 700 east .It is the worst services ever. The staff sucks. And never use the Bank in there either. They are all out for themselves and not the customer.

Published 4 years ago

Have had some issues with their e-shop service lately but they always go above & beyond in making it right. We all make mistakes or experience learning curve pain training new employees from time to time. Harmon's handles it with professionalism, a sincere apology, and a smile. They have the best customer service and employees!

Published 4 years ago

Classy harmons. Refuse to let a 6 year old child into your store who’s on the spectrum and can’t wear a mask? Despicable. What ever happened to basic decency for the disabled?

Published 4 years ago

Published 4 years ago

Their bakery is the best! Everyone is beyond kind and helpful. The cake they created was beautiful and delicious.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Best produce and selection. Never disappointed with quality or service.

Published 4 years ago

Harmons is of course EVERYTHING you want in a grocery store but today I need to share with you my experience with the Del/Bakery. In handling my Mom's funeral I realized a traditional luncheon was impossible so I decided on box lunches. Harmons put together 60 of the most amazing box lunches for us. The kitchen manager helped us choose 3 of your mouthwatering Artisan sandwiches and they added a generous portion of fresh fruit, a package of chips and a rich brownie in every box. Almost everyone at the luncheon came to me to tell tell me how impressed they were of what you put together. I can't thank Harmons and their kitchen manager enough for making a very important lunch for me so phenomenal! I highly suggest that if you need something catered that before making a decision you check what Harmons has to offer you. I think you might just be impressed too.

Published 5 years ago

I received your ad in my E-mail and was glad t to see your 5 for $20 was back and wanted to pick up a few other items in your ad. I checked the date to make sure the sale was on and headed to your store and arrived around 10:30 a.m. only to find no pork chops when I asked at the meat counter I was told "We haven't got them out yet maybe in an hour" I told the gentleman I'm not going to be here in an hour and your sale is going on now! all I got back was "SORRY!" so I bought some bones for my dog asked if he could cut them in half as they have done before and was given an abrupt "NO!" no reason why just no. so then I went to pick up some vegetables, again in your ad, I couldn't find what I was looking for and I asked the person stocking if they had what I wanted. He checked and told me "No we didn't get any."
If your not going to have the items don't advertise them. And have your advertised items ready when the sale starts.

Published 5 years ago

Hey say hi and greet people instead of texting and talking amongst yourselves!!! One bad experience here. Usually love coming here with my son in the morning.

Published 5 years ago

Our family has been loyal customers to Harmons for years, and I will not be going back. I have had WAY to many instances with the management being very overbearing. Customer service is nonexistent at this store and it is not worth it to shop there.

Published 5 years ago

Update - I had an issue today involving their mask policy, and their manager Tyler was EXCELLENT to talk with. I have a medical condition (no, really!), so I found a mask that meets the governor's requirement for a face covering listed on his website, that would also allow me to breath. I've been wearing this at Harmon's for months, dozens of times at least - I'm really not trying to cause a scene, I just want to shop, and to breathe. Today I was told in the middle of my shopping that my mask wasn't allowed. The employee wasn't really able to tell me why I was able to wear my mask in the past, nor what had changed, but said I either had to put on her mask (might as well tell me to hold my breath) or leave. As I said, I'm not in to causing a scene - it's their store, they set the rules - so I left and called Tyler from their parking lot for some clarification. We had an excellent discussion. He gave some insight into how their policy has evolved, and why. While I feel the initial interaction I had with the first employee could have gone slightly better, Tyler made sure I felt completely valued as a customer - he went beyond my expectations.

Our favorite grocery store. Wonderful employees.

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Harmons, my family and I have been loyal customers for years. I will respect your mask policy, and will wear a mask if I choose to shop at your stores. I DO have a problem with your management team confronting my wife, who was wearing a mask, but my 4 year old son wasn't. Your team instructed my wife to get a mask for my 4 year old son. She explained his age and was told that he still needed a mask. He doesn't even need to wear a mask at school, but to go into your store with his mother, he does? We have tried to be respectful of your policies, but that is over the top. Get serious!!!

Published 5 years ago

I love this harmons. They always have everything I am looking for. Chad is an absolute sweetheart!! So positive, willing to help, and extremely knowledgeable. I also had an awesome woman at checkout named Joan I believe.. thank you both so much for a very positive experience (:

Published 5 years ago

The store is clean and stocked. My issue is with one checker I get everytime I go. She's rude, never says hello and today gabbed with the bagger the entire time. I really want to name her. I won't.

Published 5 years ago

Harmons has eternal water 4/$5thru end of month

Published 5 years ago

I am okay paying higher prices for quality services and groceries. But it is frustrating to pay more and find employees who wear masks with their noses uncovered. Management claims that all employees wear them but there is no enforcement. This evening three out of four were flaunting the policy. I observe that on every trip. At the governor's news conference yesterday he emphasized the importance of everyone wearing masks. Angela Dunn, the state’s lead epidemiologist, said the one thing we can do to keep our state safe is wear masks.

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with the highest prices in town and limited selection, really, who shops here regularly?

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Stopped in today to get some flowers for my niece. (in the hospital pregnant going through a very sad situation w/ her unborn baby boy) and your floral dept manager (I didn't get her name but she had a red shirt on and I think red hair) helped me pick out a few different flower types and some greenery and put together the most beautiful bouquet. I really appreciated her time and expertise today! THANK YOU!!

Published 5 years ago

Having grown up in Salt Lake City I have always held Harmons in the top of grocers in the state. Recently our orders have had rotten fruit and the customer service end was lacking.

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Was a bit too busy for my liking today, especially with the COVID-19 measures in place (for those who actually follow them). Seemed out of quite a bit (not necessities that I was needing but there were quite a few empty shelves). Usually a really good store with great employees. The employees were still excellent today!

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It was a grocery store it had groceries what do you want me to do back flips if you need grocery items here your in luck

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Love Harmon's. It's always clean. Friendly staff. Local products.

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Chad was amazing! Very energetic and welcoming to all costumers! Puts a smile on my face :) thank you for the great service!

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Yup

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They have great selection of meats

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Beautiful store. Smith’s.Winco have lower prices

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It is a store that I want to like, but my few experiences there haven't been reasonable. It is close to my home, but I will be going out of my way to shop somewhere (anywhere) else. At this particular Harmon's , management needs to address the customer service skills of their employees. On one occasion, I asked for the location of the frozen section, and I received no response other than the employee gesturing to her right, no smile-- no words. That's weird, right? I chalked it up to "someone's having a bad day", and made the mistake of returning to this store another time. This time, I made the cardinal error of asking the Health and Hygiene manager, since there was none, when might be a good time that I return to look for some vitamin C. The way she treated me and dealt with my question was by glaring at me in utter contempt and responding with a clear and loud "I have no idea." If taken at face value, it might not seem like that big of a deal . But, this occurred when I was quite completely at my wits' end-- repeated attempts to acquire the much sought after vitamin C for my elderly parents proving to be fruitless, mind you-- and a grocery store employee who clearly has not a single thread of empathy for those in need.

Now, I look back on the experiences in this store, and I realize the fact that their shelves are mostly stocked in the middle of the day when many other stores are running low-- and I think it could be because their employees are busy scaring everybody away. If you must shop here, just don't interact with anybody working there and you should be fine.

Published 5 years ago

I've been a loyal customer for many years, but was bothered when they jumped into the political arena recently. This morning, I took my elderly father shopping at the Sandy store during their first 7-8am "special" hour for the elderly and vulnerable. It was a mob scene - the Harmon's employee at the door told us that they weren't at all prepared for this exclusive early-morning hour and it was evident once we were inside. The shelves were effectively bare - as if no re-stocking had occurred overnight. And they had only two checkers working for most of that hour, so the checkout lines were 45-60 mins long. I had stopped at the store the previous day at 4pm in the afternoon and the shelves were largely full (except, of course, for toilet paper) and there were no lines. So save yourself some pain and go to a different grocer or go in the afternoon when they've stocked shelves and there are smaller crowds and more checkers. Terrible and unfortunate experience!

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Fairly clean facility, somewhat friendly etc...

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Best place in Utah to shop

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Always a good experience. Friendly and helpful employees and good food. In particular fresh meats and poultry. The bread isle was nearly empty.

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Always a good place to shop. The store is always clean and organized. Some of the prices are a little higher than other places but I believe you are getting a better quality product. Staff is friendly and you can often find unique and local products.

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DONT SHOP HARMON . THEY ARE GAUGING PEOPLE ON PRICES BECAUSE OF THIS... THEY DONT CARE ABOUT THEIR CUSTOMERS.. ONLY THIER BOTTOM LINE.. DISGUSTING

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They know they're AWESOME, can't argue, GREAT customer service! It's just what they DO!

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Great produce

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Best produce around.

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Super cool store with lots of u inquest items. Friendly staff

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Great customer service

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I love harmons

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Always a great selection of imported cheeses

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Best grocery store. Outstanding selections and well laid out. The cheese selection was the best I've seen in any grocery store and all the staff were courteous and cheerful.

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Gwen great cashier. Keep up the good work

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You can find things here you've been looking for, that you can't find find in most stores and markets.

Published 5 years ago

Friendly staff who go above and beyond, lots of organic options, love the online shopping and easy pick up.

Published 5 years ago