Sugar Shack Donuts & Coffee

1931 Huguenot Rd, North Chesterfield, VA 23235, United States

Sugar Shack Donuts & Coffee
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Reviews
Review №1

Great place with lots of options for dairy allergies.

Published 2 months ago

Review №2

My favorite donuts in Richmond! The Samoa donut is delicious and they have a ton of vegan options. Donuts are large too! Coffee always takes great as well

Published 2 months ago

Review №3

Published 2 months ago

Review №4

Published 2 months ago

Review №5

The donuts are amazing(cake donuts in particular), the burgers are delicious(juicy & flavorful with super fresh vegetables), and their fries are great(different seasonings make them stand out & really give them unique flavors)! We always have a great experience & look forward to every visit! My grandma went crazy for the donuts so I totally have to up my visits🙂

Published 3 months ago

Review №6

Published 3 months ago

Review №7

Delicious, great selection of donuts. This will satisfy your sweet tooth.

Published 3 months ago

Review №8

Published 3 months ago

Review №9

A kind blonde lady gave me a free donut, much appreciated !

Published 3 months ago

Review №10

I’m in awe of how this place is still even open. Received cold, disrespectful treatment from the manager. Not the first time either. Heard accounts from known past employees about how dysfunctional and rude the management is towards the staff. The place is gross, the vibes are rancid, and the people profiting from it are even more putrid.

Published 3 months ago

Review №11

Amazing vegan donuts selection!!

Published 3 months ago

Review №12

The staff was amazing and had great energy! The food was 100/10!!!

Published 4 months ago

Review №13

I’m extremely disappointed with my experience at Sugar Shack Donuts. I placed a pre-order for their gluten-free donut day to ensure my daughter, who has a gluten allergy, could enjoy some treats. On the morning of the scheduled pickup day, I called to let them know I’d be coming the next day instead and specifically asked if this was okay. They assured me it was fine.

However, when I arrived the next day to pick up the order, there were no donuts. My order had apparently been canceled because I didn’t pick it up the previous day—despite my phone call and the assurance that picking them up a day late wouldn’t be an issue.

My daughter was so excited about these donuts, and to see her disappointed was heartbreaking. This was completely avoidable with proper communication, but clearly, that’s lacking at this location. I expected better and won’t be returning.

Published 4 months ago

Review №14

Awesome place

Published 4 months ago

Review №15

Published 4 months ago

Review №16

Published 4 months ago

Review №17

They now do a service charge that they don’t disclose. When I got my receipt I had to ask what the service charge was for. The guy said anytime they use the toast app they have to add it. Plenty of stores use the toast app and I don’t get charged a service fee. I don’t understand how they can just add a random charge and not tell customers. What a shady company.

Published 4 months ago

Review №18

Published 4 months ago

Review №19

Published 5 months ago

Review №20

Had the Luther's burgers. Pretty good. Onions are fine sliced on the burger and pickles are sweet. Burger sauce is pretty good too. Had the waffle fries with the honey mustard. Will be back for the honey mustard!!

Published 5 months ago

Review №21

LOVE LOVE LOVE this place and the atmosphere there. They have delicious donuts as well as fun and amazing seasonal lattes. Also the employees are SO nice and welcoming! Highly recommend this place for your everyday treat!

Published 6 months ago

Review №22

Published 6 months ago

Review №23

I don't often give 5s across the board. I've been going here for years, and it's always awesome. Today I got the cinnamon roll and had them warm it up. 10/10 will eat another

Published 6 months ago

Review №24

Very comfortable and delicious donuts!!

Published 6 months ago

Review №25

Woooweeee I’m from nova and I think about these donuts sometimes so whenever I come down for work i can’t help myself. My wife is super picky about what she puts in her mouth and she approves. This location is nice and new. The people are friendly and welcoming.

Published 6 months ago

Review №26

Published 6 months ago

Review №27

Published 7 months ago

Review №28

Published 7 months ago

Review №29

Published 7 months ago

Review №30

Best donuts ever so soft and flavorful

Published 7 months ago

Review №31

Published 7 months ago

Review №32

Published 7 months ago

Review №33

Fast service and very friendly people

Published 7 months ago

Review №34

Burger was cold I ate on the inside fries was warm

Published 8 months ago

Review №35

The best donuts in Richmond

Published 8 months ago

Review №36

Very sweet employees and great donuts!

Published 8 months ago

Review №37

Great special one dollar doughnuts and coffee. I bought a dozen and froze some for later. They heated up nicely in microwave.

Published 8 months ago

Review №38

Published 8 months ago

Review №39

My apologies, wrong sugar shack. Never been to this one.

Published 9 months ago

Review №40

Best burgers, fries, and shakes at the best cost. You can't do better than this for service, atmosphere, and bang for your buck. I loved everything about this place.

Published 9 months ago

Review №41

Published 9 months ago

Review №42

No gluten free donuts despite offering special order. No one gets back to the customer like they say. Clearly they are lacking in customer service and forgot where their profits come from. The customers.

Published 9 months ago

Review №43

Truly my favorite donuts on the east coast

Published 9 months ago

Review №44

Published 9 months ago

Review №45

Recently I had the Mocha Mint Latte (iced) and it was delicious! I paired it with a chocolate cake donut and it was perfect. I’ve also had a red velvet donut on another visit. Never disappoints! Friendly and hospitable staff. In fact, while I was there a previous customer left his drink on the counter and the staff ran out to the customer and gave him his drink before he drove off.

Published 9 months ago

Review №46

No one ever picks up the phone at this particular location. I've called multiple times on multiple days, I don't know if it's because they have younger adults working and don't want to be bothered by phone orders or just don't like added business.

Published 9 months ago

Review №47

Donuts are the best i have ever had. And this fat girl is a connoiseur. I have had donuts from Florida to New Hampshire. Never been beat. The white frosted sprinkle is my favorite, that and the boston cream. Their donuts are never stale. They are huge and the the donut dough is the perfect mix of airy and dense, not too heavy, not too light. Their burgers and fries are fresh and everything Americana. The quintessential classic everyone imagines when they crave a burger. This is the one. The beef patty is generously made and well seasoned, the toppings are fresh, the bun is a baker's work of art, and the fries are better than Chikfila by a mile. This food tastes like your circa 1980's american childhood if that applies to you.

Published 9 months ago

Review №48

Published 10 months ago

Review №49

On any trip I always look for a cool coffee shop to try and this one did not disappoint. I was pleasantly surprised to find they had vegan options in more than two donuts, I had the French toast one and it was AMAzing! I also ordered their honey oat milk cold brew and its was delish . The workers were super sweet and helpful . If I’m ever in this part of Virginia again I’ll definitely stop in .

Published 10 months ago

Review №50

I made an online order for a Luther Burger and came to the store for pickup. When I arrived there was a single person behind the counter making milkshakes for a lady and her kids as they stood off to the side. There was another lady waiting at the counterto order. It took approximately ten minutes for him to make the first order. He then took the second order and while he was making that order he addressed me and asked what I needed. I let him know I was there for an online burger order. He acknowledged that and continued to make the milkshakes. After about another four minutes he let me know my order was waiting on the counter. The whole process was rather lengthy for a pickup order and the restaurant appeared understaffed at the counter. It's definitely not the same encounters I remember from this restaurant when I was frequenting it approximately three or more years ago. I will probably not order online again and I would opt for more of a coffee and donut stop maybe every once in a while. If I receive the same level of service on the next encounter I will likely stop patronizing this restaurant.

Published 10 months ago

Review №51

Donuts are great. Burgers are so trash bruh I wish I could give it a negative star. So bad that I’m writing this review a week after I actually ordered it. Smash burgers need to be removed from menu.

Published 10 months ago

Review №52

Published 10 months ago

Review №53

Published 10 months ago

Review №54

Published 10 months ago

Review №55

Published a year ago

Review №56

Published a year ago

Review №57

Nice to have great vegan tasty treats so fresh and delicious. The staff greet you upon your entrance and are helpful answering any questions

Published a year ago

Review №58

Published a year ago

Review №59

Their cake donuts are good. They also have a decent selection of cake donuts, unlike a lot of donut shops in this area.

Published a year ago

Review №60

Amazing fresh donuts. Helpful staff. There are donuts you won't see in the case so ask what else they have. The maple bacon is amazing.

Published a year ago

Review №61

I just love sugar shack and their donuts. Maple and maple with bacon are my favorites

Published a year ago

Review №62

The French toast donut is probably the best donut I've ever had in my life. 10/10 recommend!!

Published a year ago

Review №63

Thè place is awesome. We picked several different donuts. The old fashioned Ed cake are the best I've eaten, as are the others. The customer service is superb. They made some fresh Boston creams upon request.

Published a year ago

Review №64

Published a year ago

Review №65

Donuts fresh and good! Had the salted caramel donuts. Employee was friendly.

Published a year ago

Review №66

Both the taste and variety of the donuts is phenomenal. Very nice service at the counter. A+

Published a year ago

Review №67

They have a young staff that has no idea what they are doing customers waiting while they do everything but take care of the customers

Published a year ago

Review №68

Good donuts

Published a year ago

Review №69

Published a year ago

Review №70

Muy deliciosas donas frescas y deliciosas

Published a year ago

Review №71

Published a year ago

Review №72

Lo mejor para ir x unas donas a mil en variedad

Published a year ago

Review №73

Published a year ago

Review №74

Published a year ago

Review №75

5 stars for service today 👏👏. Mr. Mac was extremely professional and handled our previous order issues flawlessly. He was very sorry for our inconvenience, had a good listening ear & happily took care of our order today. Mac deserves a raise for his professionalism & customer retention 💯. Sugar shack absolutely won our hearts by having such an amazing manager 👏.

Published a year ago

Review №76

Published a year ago

Review №77

Great place to go over the holidays! GREAT coffees! Eggnog seasonal fare is seasoned just right -- not too much! Stay warm and stay safe. 🫂

Published a year ago

Review №78

The coffee, burgers, donuts, and employees are amazing. Their hospitality and kind attitude goes a long way. Highly recommend this location and their lattes.

Published a year ago

Review №79

Always fresh, great variety, good coffee, nice people

Published a year ago

Review №80

I ordered these donuts a year ago to be picked up to treat my team at work. I showed up at the time designated to pickup and the people at the counter pulled off 6 tickets from the order printer and said they would get started on it for me. I ordered it for a certain time so I could run another errand and make it to work on time. I didn’t have time to wait so I had to go. I did not get any food and I was not refunded any money. A year later my team got team of the month ,last week, so I decided to give them another chance. I ordered two dozen donuts and picked the option to surprise me the night before I needed them. I was getting ready for work and got a message that my order had been canceled as they could not fill my order for any completely random assortment of donuts. I called them twice over the next hour since I promised my team at work donuts that morning and to make sure they would know i would literally take any donuts they had. I didn’t need a special order. The phone went to voicemail both times. Thankfully i had time to order Dunkin. I do not love donuts from Dunkin’ but I had to order them since I couldn’t get them from Sugar Shack.

Update**
Sugar Shack got back to me on the review and apologized for me not getting any food when I ordered and offered to make it right. I updated my review to reflect that the ambience and the food there are good and I appreciate them getting back to me. I don’t think there’s much else a business can do but apologize and try and make it right after making an error. I will order again and update the review if I am able to get food. Thanks!

Published a year ago

Review №81

The Thanksgiving special burger is absolutely delicious. I highly recommend it

Published a year ago

Review №82

Published a year ago

Review №83

Published a year ago

Review №84

If you want creative tasty donuts, you gotta come here!!!

Published a year ago

Review №85

Published a year ago

Review №86

Published a year ago

Review №87

Great donuts and and drink

Published a year ago

Review №88

Published a year ago

Review №89

Good vegan donuts

Published a year ago

Review №90

Published a year ago

Review №91

Published a year ago

Review №92

Vegan friendly

Published a year ago

Review №93

Boston Creme is awesome. Donuts only good the day you buy them.

Published a year ago

Review №94

I love this place! Best donuts and they have vegan ones! (Yes for those who aren’t vegan, trust me you can’t tell the difference. Just ignore the “V” I’m sure you’ll enjoy them)

Published a year ago

Review №95

Published a year ago

Review №96

Stop responding to my 1 star review with a fake email & phone number that nobody answers

Published 2 years ago

Review №97

It was great.

Published 2 years ago

Review №98

I've gotten donuts here 3 or 4 times and burgers and fries twice. Overall, the food is delicious. I was impressed at the wide selection of burgers and vegan donuts, including turkey and vegetarian burgers. The burgers are big and juicy; my only quibble is with the uninteresting, pseudo-brioche buns. I tried the BBQ-seasoned waffle fries and they were flavorful but not spicy; a regular serving is huge. Except for the hamburger buns, the food tasted made from scratch. The workers are all friendly and well-spoken and know the menu backwards and forwards. There aren't a lot of tables inside nor out but the restaurant nonetheless has really nice ambiance: clean, modern, plants on the patio, warm and inviting. There's plenty of parking b/c the building used to be a 7-11. (You can still see the OG architecture.)

Published 2 years ago

Review №99

Donut lovers BEWARE:

6 donuts ordered, $15 surprise!

Half dozen for kids donuts? Extra random charges like service charge? I used cash. Overcharged.

Don't get the large apple fritter... tasteless breaded inside topped with an icing. More like apple "frittered" away my taste buds!

Save your dough and find a sweeter deal elsewhere! #DonutDissatisfaction

Published 2 years ago

Review №100

Published 2 years ago

Review №101

I ordered some food from this establishment recently, but this time the burgers were better. I do have one question though - why are the pickles so bland? No vinegar flavor, no flavor at all??? But that is just a question not a critique. As always the donuts are delicious.

Published 2 years ago

Review №102

Published 2 years ago

Review №103

The staff is friendly and provided excellent customer service, but the donuts had too much dough, for me anyway. Everybody's different.

Published 2 years ago

Review №104

Drive right past Dunkin'....go to the Shack. They make their donuts on site (unlike their competitors) and those donuts are GOOD!

Published 2 years ago

Review №105

Published 2 years ago

Review №106

Did an online order, first of all I love the website.. lets get to the food.. I ordered a jumbo smash burger which was awesome it was fresh and full of flavor. I also ordered a glazed donut and a chocolate glazed donut.. they weren't sweet enough for me and didn't have enough glaze.. but next I'll try the cake donuts.. oh and customer service was awesome as well

Published 2 years ago

Review №107

Country style is still a family favorite.

Published 2 years ago

Review №108

Sugar Shake is a delightful haven for donut enthusiasts, where scrumptious treats and warm hospitality come together to create an unforgettable experience. Nestled in a quaint corner of the city, this donut place is a haven for those seeking a delightful indulgence.

The star of the show, of course, is the donuts. Sugar Shake boasts an impressive array of flavors, from classic glazed to innovative creations like maple bacon and matcha swirl. Each donut is a work of art, meticulously crafted with love and precision. The texture is perfection, striking the right balance between fluffy and slightly chewy, making every bite a delight for the senses. With an ever-changing menu, there's always a surprise awaiting on every visit.

The staff at Sugar Shake is undoubtedly the heart and soul of the establishment. Greeted by warm smiles and genuine enthusiasm, customers are instantly made to feel like cherished friends. The team behind the counter is not only knowledgeable about the offerings but also more than happy to make recommendations based on individual preferences. Their passion for the donuts they serve is evident, and it elevates the entire experience to a whole new level.

The ambiance at Sugar Shake is cozy and inviting, with a charming blend of contemporary design and retro accents. Whether one chooses to enjoy their donuts indoors or on the quaint outdoor patio, the atmosphere adds to the overall charm of the place. It's an ideal spot to savor a donut with a cup of freshly brewed coffee or a cold glass of milk.

While the donuts and staff are undeniably exceptional, it's worth noting that the prices at Sugar Shake are slightly on the higher side. However, the quality of the donuts and the overall experience more than justifies the cost, making it a worthy splurge for a delightful treat.

In conclusion, Sugar Shake is a haven for donut lovers, combining an enticing array of flavors with warm and friendly service. Whether you're a casual donut enthusiast or a serious connoisseur, this charming donut place will leave you with a lasting impression and a craving for more of their delectable creations. Don't miss the chance to visit Sugar Shake and indulge in a truly delightful experience.

Published 2 years ago

Review №109

Staff are so sweet . Food is amazing!!! 10/10 recommend!!!!

Published 2 years ago

Review №110

Sugar Shack Donuts are by far the best donuts ever! We had them featured at our wedding a year ago for desserts and they were a huge hit with our guests.

This visit was another great experience. We will definitely be back!

Published 2 years ago

Review №111

Love the burgers and donuts here I think the fries could use some work though

Published 2 years ago

Review №112

Ok, so the pistachio Vegan milkshake was to die for, it was really good. My burger was ok and the fries were cooked too hard. They seemed to have change the sauce they used to put on the burgers and though I love the onions, nooooooobody wants onion chunks on your burger you want thin circular slices. The best part of this visit was definitely the milkshake, I'll give them another try though because everybody is so fricking cool and nice there. I had to say nice and 😎 I couldn't help it. Love love love the staff.

Published 2 years ago

Review №113

Great service, donuts are ok.

Published 2 years ago

Review №114

Published 2 years ago

Review №115

Delicious doughnuts - quick service, even when there's a line. They happily prepared Boston cream and jelly filled doughnuts for me, even though they didn't have any in the display case.

Published 2 years ago

Review №116

I come here occasionally and usually it’s fine. But today made me question buying donuts at a place that also sells burgers and fries. The red velvet donut I got distinctly smelled and tasted like it had been cooked in the same oil as the french fries. Pretty disgusting. I took one bite and threw it away.

Published 2 years ago

Review №117

Best donut place in town! Good coffee too.

Published 2 years ago

Review №118

We always stop here when we visit the area. They have a unique selection that makes it hard to pick even a dozen. The coffee and espresso drinks are also good.

Published 2 years ago

Review №119

The selection is overwhelming, but love working my way through the offerings! Everything is delicious!

Published 2 years ago

Review №120

Published 2 years ago

Review №121

Donuts are pretty good.

Published 2 years ago

Review №122

Gotta love the fresh donuts!

Published 2 years ago

Review №123

Published 2 years ago

Review №124

Published 2 years ago

Review №125

Published 2 years ago

Review №126

Rude, overpriced, and racist.

Published 2 years ago

Review №127

Get there early! If you're a fan of yeast donuts, you want to come here. The cake donuts are also great, but you just can't beat the fluffy yeast goodness.

Published 2 years ago

Review №128

Published 2 years ago

Review №129

Excellent affordable donuts with a large variety of flavors. We also had the turkey burgers again recently and they were large and delicious. They had problems with staff and service a year or two ago but that seems to have been resolved. Definitely stop by this place sometime.

Published 2 years ago

Review №130

Glaze was the best, and cinnamon sugar was also very good. The Boston cream was really quite bad - artificial (not homemade pastry cream).

I’d tooooootally go back, but would keep it simple with the standards - and they were great!!

Published 2 years ago

Review №131

Published 2 years ago

Review №132

Published 2 years ago

Review №133

Donuts are chewy, compact-doughy, flavorless! Got them at 12pm so it wasn't "end of the day"ones and at $2.75 each - what a rip off! Went to krogers, got delicious classic ones for 89 cents!

Published 2 years ago

Review №134

THEY DON’T DO GLUTEN FREE DONUTS ANYMORE!!! I absolutely loved their GF donuts and was a regular when they had them but they stopped selling them unfortunately. That doesn’t stop the 5 star review though! I love this location and everyone who works here has always been so nice and helpful.

Published 2 years ago

Review №135

Published 2 years ago

Review №136

Probably the best place to find fresh made donuts in all of Richmond. They have a wide variety of basic and specialty flavors with all kinds of toppings. If you’re in the mood for a fresh donut this is the place to go!

Published 2 years ago

Review №137

Enjoy the donuts... when I get them. 3 of my last 4 visits (online orders) had issues. 2 times it was with a particular donut this final time was an order that was totally missed and have to go back for the next day. Donuts are definitely a treat, multiple trips to complete an order not so much.

Published 2 years ago

Review №138

Absolutely rude… don’t even acknowledge when customers walk in and the cashier will take orders from people she knows when they come in after you’ve been waiting patiently to place your order. Never again will I spend a dime in there.

Published 2 years ago

Review №139

They don’t have gluten free donuts. I went there based off of other reviews saying they had some and when I asked they said not yet…

Published 2 years ago

Review №140

Great donuts! They've got a nice variety of vegan donuts, and such nice staff.

Published 2 years ago

Review №141

Easily the best donuts in Richmond area. I usually get the boston cream or one of the other specialty donuts. If you're in the mood for a donut this is a must stop.

Published 2 years ago

Review №142

Published 2 years ago

Review №143

Published 2 years ago

Review №144

Long line, out of most things, left without ordering.

Published 2 years ago

Review №145

Burger was not good, service was worse

Published 2 years ago

Review №146

Stopped to get some donuts, and got a hamburger and fries for lunch while there. The donuts look great and are perfect to bring to a social activity, and the burger was as expected, fries delicious, and reasonably priced. Had heard many good things about Sugar Shack and they turned out to be true.

Published 2 years ago

Review №147

The girl at the front desk was so rude when i came in and asked her to speak with the manager! Her response “they’re not here they are there (throwing up her hand at a piece of paper at the door!) so i don’t know!”
I asked was fair “i have no ideas that’s why i told you up there!”

Very rude and short. Horrible customer service

Published 2 years ago

Review №148

They charge a service fee and then ask for a tip. I have no problem tipping but why a service charge as well? They put donuts in a box.

Published 2 years ago

Review №149

Amazing vegan burger and shakes!

Published 2 years ago

Review №150

Bacon and maple!

Published 2 years ago

Review №151

Awesome place in great customer service from this employee named Derek and Billy

Published 2 years ago

Review №152

Good customer service hot fresh food donuts slamming better than all the fast food restaurants

Published 2 years ago

Review №153

Published 2 years ago

Review №154

Smash burgers are ok, milkshake same a litter plain for me. Restaurant concept is good but they don't reach the goal yet.

Published 2 years ago

Review №155

Great Customer Service Everytime. Clean and the food is great.

Published 2 years ago

Review №156

Published 2 years ago

Review №157

Came for a late night burger meal. Delicious as always. Can definitely get messy with the donut as buns but sweet and savory count me in. Well enjoyed. Not much donut options when I got there but I’ve came here before and they have some unique choices for sure.

Published 2 years ago

Review №158

Published 2 years ago

Review №159

Adorable coffee shop with some delicious donuts! This place is extremely vegan friendly, there are tons of vegan donuts, burgers, and milkshakes. The Samoa donut is so good!!

Published 2 years ago

Review №160

Yummmm!!! Great experience staff was wonderful and doughnuts were scrumptious

Published 2 years ago

Review №161

Published 2 years ago

Review №162

Love to donuts! Happy friendly folks!!

Published 2 years ago

Review №163

The donuts were beyond delicious and the staff was very friendly. We will definitely be coming back sooner than later!

Published 2 years ago

Review №164

Published 2 years ago

Review №165

Published 2 years ago

Review №166

Amazing donuts freshly baked each morning and the caramel lattes are so delicious!

Published 2 years ago

Review №167

Best donuts

Published 2 years ago

Review №168

Amazing donuts great staff

Published 2 years ago

Review №169

They have a huge variety of very unique doughnuts. Have gotten from them a few times. Always a nice atmosphere

Published 2 years ago

Review №170

20$ bucks for 8 doughnuts,, hummmm they where good

Published 2 years ago

Review №171

Delta V likes them!

Published 2 years ago

Review №172

Excellent donuts

Published 2 years ago

Review №173

Perfect place if you are looking for a diabetic coma. So much sugar stored up in 1 place. They were busy yet the staff was ready to serve. The donuts were delicious

Published 2 years ago

Review №174

Solid selection of yeast donuts. Some fun toppings mixed in. So think voodoo donuts but local and even a bit tastier. I do wish they had more filled donuts but that’s my preference because I’m a glutton. Deserving of its praise and not overstated.

Published 2 years ago

Review №175

Always good

Published 2 years ago

Review №176

Great donuts, eat within two or three days or they get hard. Not for diabetics.

Published 2 years ago

Review №177

Published 2 years ago

Review №178

Published 2 years ago

Review №179

Same prices of Starbucks but they close at 2pm. My coffee was a bit more than I’d like to pay especially for the size, but it was good. No food available if you come close to closing time.

Published 2 years ago

Review №180

I cannot believe the disregard the employees showed to a confused customer at closing time this evening. Clearly they had an order to pick up and they just watched from inside unable to afford a single moment of their time.

Published 2 years ago

Review №181

Cold Brew with Oat Milk was delicious!! 🤍

Published 2 years ago

Review №182

Published 2 years ago

Review №183

Was enjoyable

Published 2 years ago

Review №184

I hate writing bad reviews but here we go. We decided to try the burgers there since we've never done it and they don't have the pizza anymore. We ordered three different burgers and once we got home and looked at them all three were incorrect. One had cheese that wasn't supposed to and wasn't even melted. One of them the cheese was melted into oblivion which would have been ok but it was missing the bacon that was supposed to be on it. The third one was fine except it was also missing the bacon that was supposed to be on it. All three were so mediocre tasting none of us even finished them. I'm assuming it was just an anomaly. None of the four children that were working that night seem to be very interested in dealing with customers anyway. I didn't even finish the hazelnut milkshake that I was told was going to be amazing. It was not amazing. It tasted like disappointment. On and up note, the donuts we got all tasted great.

Published 2 years ago

Review №185

Cheerful helpful staff in a very clean environment. Beautiful delicious donuts. They helped me picked the last two to fill out my half dozen with good information

Published 2 years ago

Review №186

The mid-low burger; wettest burger and soggiest undercooked fries in town. Unfortunately I had to crush it like a king because big dogs gotta eat. Seriously though, it was sopping wet. Did y’all boil it? Or maybe steam it? Or maybe some teens spit on it? Vibe check failed.

Published 2 years ago

Review №187

Doughnuts are #1, burgers are delicious!

Published 2 years ago

Review №188

Kind of pricey but really good donuts and coffee

Published 2 years ago

Review №189

Published 2 years ago

Review №190

Love everything 🍩🍩

Published 2 years ago

Review №191

Published 2 years ago

Review №192

Pretty good donuts!

Published 2 years ago

Review №193

Published 2 years ago

Review №194

Great burgers!

Published 2 years ago

Review №195

Great assortment and selection. Nice toppings on the donuts. Not overly sweet. Grabbed a dozen and wish I got more. Will be back for sure.

Published 2 years ago

Review №196

Yummy donuts. Some still warm. Totally worth the detour from the highway!

Published 2 years ago

Review №197

The donuts are always incredible but today I tried the orange mocha latte. Possibly the best drink I've ever had!

Published 2 years ago

Review №198

Published 3 years ago

Review №199

Great visit, would love if they made more of specific donuts (Boston Cream).

Published 3 years ago

Review №200

This place is the best! They have so many vegan donut options which my kids love and they have vegan food that's pretty awesome. My hope is that they can survive here in the Richmond, VA market and that they have some support and longevity. Give them a try...we love it.

Published 3 years ago

Company information
  • 12 photos
  • 200 reviews
  • 4.4 rating
  • Phone: +1 804-728-1932
  • Website: http://www.eatsugarshack.com/
  • Address: 1931 Huguenot Rd, North Chesterfield, VA 23235, United States
  • Coordinates: 37.5201788, -77.6146424
Categories
  • Donut shop
  • Bakery
  • Breakfast restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Hamburger restaurant
  • Lunch restaurant
  • Vegetarian restaurant
Working hours
  • Monday: 7 AM–8 PM
  • Tuesday: 7 AM–8 PM
  • Wednesday: 7 AM–8 PM
  • Thursday: 7 AM–8 PM
  • Friday: 7 AM–8 PM
  • Saturday: 7 AM–8 PM
  • Sunday: 7 AM–8 PM
Service options
  • Kerbside pickup: Yes
  • No-contact delivery: Yes
  • Delivery: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Dine-in: Yes
  • Same-day delivery: Yes
Highlights
  • Great coffee: Yes
Popular for
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
Dining options
  • Breakfast: Yes
  • Counter service: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Gender-neutral toilets: Yes
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
Crowd
  • Family friendly: Yes
  • LGBTQ+ friendly: Yes
  • Transgender safe space: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes